Linksys SR2024 Cisco Small Business Warranty (formerly Linksys)

Linksys SR2024 - Cisco - 10/100/1000 Gigabit Switch Manual

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  • Linksys SR2024 | Cisco Small Business Warranty (formerly Linksys) - Page 1
    to you, refer to the "Warranty Information" section of your product's user guide. Common Questions Regarding Warranty and Product Returns Where can I read the Cisco Small Business limited warranty? What are the warranty and technical support periods for Cisco Small Business products? How do
  • Linksys SR2024 | Cisco Small Business Warranty (formerly Linksys) - Page 2
    SFE2000 SFE2000P SGE2000 SGE2000P SRW224G4 SRW224G4P SRW224P SRW2024 SRW2024P SRW2048 SRW248G4 SRW248G4P SPS208G-G5 SPS224G4-G5 Storage NSS2000 NSS2050 NSS6000 NSS6100 NSS4000 NSS4100 NSS3000 NSS3100 Routers and wireless HGA7S, HGA9N, WAP200, WAP200E, WAP2000, WAP4400N, WET200, WRV200, WRV210
  • Linksys SR2024 | Cisco Small Business Warranty (formerly Linksys) - Page 3
    problem cannot be resolved, Cisco Technical Support will provide a case number, which is used to create a return materials authorization (RMA) for the warranty return process. This number will enable you to return your merchandise to Cisco for a working product. Do I need to send the box, manuals
  • Linksys SR2024 | Cisco Small Business Warranty (formerly Linksys) - Page 4
    product serial number or my registration of the product? No. Your product warranty depends on when you purchased your unit and whether you have a proof of purchase (receipt, invoice, or packing slip). Cisco Technical Support requires your proof of purchase in order to verify your product is under
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Warranty Information
Cisco warrants every Cisco® Small Business (
formerly Linksys®)
product to be free from defects in
material and workmanship under normal use for the warranty period that applies to the particular Cisco
Small Business product you have purchased. To find the length of the warranty and other specific
warranty details, including the scope of the Cisco Small Business warranty and limitations on Cisco's
liability to you, refer to the "Warranty Information" section of your product's user guide.
Common Questions Regarding Warranty and Product Returns
Where can I read the Cisco Small Business limited
warranty?
What are the warranty and technical support periods for Cisco Small Business products?
How do I return my Cisco Small Business product?
My Cisco Small Business product is not working, and the deadline for the reseller return policy has
passed.
What should I do?
How will Cisco Technical Support help me?
Do I need to send the box, manuals, disks, and power adapter when returning the product to Cisco?
Who is responsible for shipping?
What is the turnaround time for Cisco to return a replacement product?
Can Cisco determine if my unit is under warranty from the product serial number or my registration of
the product?
How do I upgrade my Cisco Small Business product?
What is the procedure for a refund?
If I am located near Cisco, can I return my product in person?
Is damage from a thunderstorm covered under the Cisco Small Business warranty?
After my unit is replaced, does my warranty start all over?
Where can I read the Cisco Small Business limited warranty?
The Cisco Small Business limited warranty is displayed in the product user guide. Refer to the guide for
further information.
Also, Cisco warranty information can be accessed at
(hyperlink:
What are the warranty and technical support periods for Cisco Small Business products?
Table 1 shows warranty periods for Cisco Small Business products.
Table 1
Covered Products and Warranty Periods[[NOTE: Per Cisco style, we use actual
product names rather than model numbers, which is what the table appears to use. Please
either add product names in addition to model numbers or replace model numbers with
product names.]]
Type of
Product
Covered Models
Product
Warranty
Period
Unmanaged
switches
SD2005
SD205
SD2008
SD208
SD216
SR2016
SR216
SR2024
SR2024C
SR224
SR224G
Hardware:
limited
lifetime
Fans and
power
supplies:
1 year