LiftMaster TDC LiftMaster MAXUM DC Commercial Door Operator FAQ s - English
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- LiftMaster TDC | LiftMaster MAXUM DC Commercial Door Operator FAQ s - English - Page 1
NEW! MAXUM Next Generation DC Commercial Door Operator Launch Frequently Asked Questions Launch FAQs: 1. When do the new MAXUM operators launch? This launch will be in 3 phases. a. Phase 1 - January 2024 - Launch of all 700 lb. Operators February 2024 - Launch of all 1200 lb. Operators b. - LiftMaster TDC | LiftMaster MAXUM DC Commercial Door Operator FAQ s - English - Page 2
to myQ® through the system Wi-Fi, get diagnostics and troubleshooting at the floor level instead of counting LEDs. vi. standard only on Jackshaft models? a. The new Jackshaft models will now only support up to 700 lbs. These operators will be standard with Battery Backup because - LiftMaster TDC | LiftMaster MAXUM DC Commercial Door Operator FAQ s - English - Page 3
10. What is the pricing for the new operators? a. See new price guide for prices on all the new DC operators. Changes to Pack-ins and you to use for ordering, the details of which are available in the Ordering Guide and on the Partner Portal. 14. Will door sprockets still be included in - LiftMaster TDC | LiftMaster MAXUM DC Commercial Door Operator FAQ s - English - Page 4
Sprocket Lists Sectional Doors - Recommended Drum/Sprocket Configuration for 12"/second Door Speed Operator 700 1200 2200 Door Type Standard Hi Lift Standard Vertical Standard Hi Lift Hi Lift Standard Vertical Hi Lift Standard Hi Lift Vertical Drum* D400-96 D400-54 D400-144 D850-132 D5250-18 - LiftMaster TDC | LiftMaster MAXUM DC Commercial Door Operator FAQ s - English - Page 5
a. All launch materials will be available on our Partner Portal, new Support Site and through our Digital Collective. For urgent materials now, please through our Webstore. 23. When will all the new Service Parts be available? a. Service parts for the operators launching in Phase 1 will be available - LiftMaster TDC | LiftMaster MAXUM DC Commercial Door Operator FAQ s - English - Page 6
27. How long will LiftMaster support L5 SKUs? a. We will provide Technical Support and have select service kits available for 10 years. 28. Will you continue to support all current service kits? a. We will evaluate and provide a new list of all supported service kits moving forward. 29. Are there - LiftMaster TDC | LiftMaster MAXUM DC Commercial Door Operator FAQ s - English - Page 7
Backup accessory kit be in all DCs? a. Yes, because all units are Battery Backup Capable. Accessory Kits will be available in all DCs. 35. Will service kits be available in all DCs? a. Yes, because all units are Battery Backup Capable, the DC7AH will be stocked at all DCs. 36. What is
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Project
Launch
Phase
Model
Operator Type
Operator Data
Max Door
Weight
Voltage/Phase
1
JDC7S1BMC
Jackshaft
Includes Battery Backup
700 lb.
120V 1PH / 240V 1/3PH
1
JDC7S4BMC
Jackshaft
Includes Battery Backup
700 lb.
480V 3PH
1
JHDC7S1BMC
Hoist
-
700 lb.
120V 1PH / 240V 1/3PH
1
JHDC7S4BMC
Hoist
-
700 lb.
480V 3PH
1
TDC7S1BMC
Trolley
-
700 lb.
120V 1PH / 240V 1/3PH
1
TDC7S4BMC
Trolley
-
700 lb.
480V 3PH
1
JHDC12S1BMC
Hoist
-
1200 lb.
120V 1PH / 240V 1/3PH
1
JHDC12S4BMC
Hoist
-
1200 lb.
480V 3PH
1
JHDC12X1BC
Hoist
Extended Duty
1200 lb.
120V 1PH / 240V 1/3PH
1
JHDC12X4BMC
Hoist
Extended Duty
1200 lb.
480V 3PH
1
TDC12S1BMC
Trolley
-
1200 lb.
120V 1PH / 240V 1/3PH
1
TDC12S4BMC
Trolley
-
1200 lb.
480V 3PH
1
TDC12X1BMC
Trolley
Extended Duty
1200 lb.
120V 1PH / 240V 1/3PH
1
TDC12X4BMC
Trolley
Extended Duty
1200 lb.
480V 3PH
2
JHDC22X1BMC
Hoist
Extended Duty
2200 lb.
120V 1PH / 240V 1/3PH
2
JHDC22X4BMC
Hoist
Extended Duty
2200 lb.
480V 3PH
2
TDC22X1BMC
Trolley
Extended Duty
2200 lb.
120V 1PH / 240V 1/3PH
2
TDC22X4BMC
Trolley
Extended Duty
2200 lb.
480V 3PH
3
JHDC12X1N4XMC
Hoist
NEMA 4X, Extended Duty
1200 lb.
120V 1PH / 240V 1/3PH
3
JHDC12X4N4XMC
Hoist
NEMA 4X, Extended Duty
1200 lb.
480V 3PH
3
TDC12X1N4XMC
Trolley
NEMA 4X, Extended Duty
1200 lb.
120V 1PH / 240V 1/3PH
3
TDC12X4N4XMC
Trolley
NEMA 4X, Extended Duty
1200 lb.
480V 3PH
3
TDC22X1N4XMC
Trolley
NEMA 4X, Extended Duty
2200 lb.
120V 1PH / 240V 1/3PH
3
TDC22X4N4XMC
Trolley
NEMA 4X, Extended Duty
2200 lb.
480V 3PH
3
JHDC22X1N4XMC
Hoist
NEMA 4X, Extended Duty
2200 lb.
120V 1PH / 240V 1/3PH
3
JHDC22X4N4XM
Hoist
NEMA 4X, Extended Duty
2200 lb.
480V 3PH
Launch FAQs:
NEW! MAXUM Next Generation DC Commercial Door Operator Launch
Frequently Asked Questions
1.
When do the new MAXUM operators launch?
This launch will be in 3 phases.
a.
Phase 1 – January 2024 - Launch of all 700 lb. Operators
February 2024 - Launch of all 1200 lb. Operators
b.
Phase 2 – Q3 2024 - Launch of all 2200 lb. Operators
c.
Phase 3 – Q1 2025 - Launch of all NEMA 4X Operators
Note: 208V 3PH and 600V 3PH are available, require transformer accessory.