Lexmark 16H0150 User's Reference (3.4 MB)

Lexmark 16H0150 - T 420d B/W Laser Printer Manual

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  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 1
    Lexmark T420 User's Reference June 2002 www.lexmark.com
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 2
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 3
    job to print 10 Printing from a Windows environment 10 Printing from a Macintosh computer 10 Chapter 4: Canceling a print job 11 From the printer operator panel 11 From a Windows computer 11 From a Macintosh computer 11 Chapter 5: Printing Print Quality Test Pages 12 Chapter 6: Understanding
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    Chapter 20: Replacing the print cartridge 69 Removing the used print cartridge 69 Cleaning the printer 71 Installing the new print cartridge 71 Chapter 21: Cleaning the printhead lens 74 Chapter 22: Solving basic printer problems 75 Chapter 23: Solving printing problems 76 Chapter 24: Solving
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    Chapter 27: Solving other problems 87 Chapter 28: Print media guidelines 88 Paper ...88 Letterhead ...88 Transparencies 89 Envelopes ...90 Labels ...90 Card stock ...92 Chapter 29: Linking trays 93 Chapter 30: Using MarkVision to manage the printer 94 Chapter 31: Using the operator panel 95
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    Notices 143 Trademarks ...144 Licensing notice 146 Safety information 146 Cautions and warnings 147 Electronic emission notices 147 Noise emission levels 149 Energy Star ...149 Laser notices ...150 Laser advisory label 150 Laser notice ...150 Statement of limited warranty 150 Index 153 vi
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    1 Printer overview The following illustrations show the standard Lexmark T420, the printer configured with a 250-sheet drawer, and the printer configured with a 500-sheet drawer. Optional 250-sheet drawer Optional 500-sheet drawer 7
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    labels, and card stock) for your printer, you'll be well on your way to trouble-free printing. See Print media guidelines printer before purchasing large quantities. By carefully selecting print media and loading it properly, you should be able to avoid most jams. See the following for instructions
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    for more information. Refer to the Card Stock & Label Guide available on Lexmark's Web site at www.lexmark.com/ publications for more information about which print media will Make sure all cables that connect to the printer are correctly attached. Refer to the Setup Guide for more information. 9
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    media. (See Loading trays.) 2 From your software application, open the file you want to print. 3 From the File menu, select Page Setup. 4 Verify the correct printer is selected in the dialog box. 5 From the Paper menu, select the print media type you are using, and then select OK. 6 From the File
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    print the job. A list of print jobs appears. 5 Select the job you want to cancel. 6 Press the Delete key. From a Macintosh computer 1 Double-click the printer icon on your desktop. A list of print jobs appears. 2 Press Ctrl, and then click the print job you want to cancel. 3 Select Stop Queue from
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    , cartridge information, current margin settings, and a graphic to use to evaluate the print quality • Two pages with graphics to use to evaluate how well the printer is capable of printing various types of graphics 7 Examine the pages to determine the quality of printing. If there are problems
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    fonts stored permanently its memory. Different fonts may be available in PCL and PostScript emulations. Your printer supports the following scalable fonts. Supported fonts PostScript 3 font names AlbertusMT AlbertusMT-Italic AlbertusMT-Light AntiqueOlive-Roman AntiqueOlive-Italic AntiqueOlive-Bold
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    Supported fonts (continued) PostScript 3 font names Courier-BoldOblique Garamond-Antiqua Garamond-Halbfett Garamond-Kursiv Garamond-KursivHalbfett Helvetica-Light Helvetica-LightOblique Helvetica-Black Helvetica-BlackOblique Helvetica Helvetica-
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    Supported fonts (continued) PostScript 3 font names LetterGothic-BoldSlanted Marigold NewCenturySchlbk-Roman NewCenturySchlbk-Italic NewCenturySchlbk-Bold NewCenturySchlbk-BoldItalic Optima Optima-Bold Optima-BoldItalic Optima-Italic Palatino-Roman
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    6 font names OCR-B C39 Narrow C39 Regular C39 Wide Your printer also supports the following PCL 6 bitmapped fonts: • Line Printer 16 • POSTNET Bar Code Your printer supports the following PCL 6 symbol sets. Supported symbol sets ABICOMP Brazil/Portugal ABICOMP International DeskTop Legal MC Text
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    ) OCR-B 9Y Bar Code Greek-8 Turkish-8 Roman-8 109Y Bar Code 209Y Bar Code Windows Latin 5 Windows Latin 6 (Baltic) OCR-A Refer to the Technical Reference on Lexmark's Web site for more information about font and symbol set support. 17
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    • Cartridge information • A list of installed options and features • Available printer memory If your printer has Printer Setup Utility. The Local Printer Setup Utility is available on Lexmark's Web site at www.lexmark.com. It may also be provided on the drivers CD for the printer. Check the drivers
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    can be used with your printer, as well as important information about the print media sources and the output bins. For detailed information about print media characteristics, refer to the Card Stock & Label Guide available on Lexmark's Web site at www.lexmark.com/publications. Print media source
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    folio, letter, legal, executive, statement A4, JIS B5, folio, letter, legal, executive Minimum: 76.2 x 127 mm (3 x 5 in.) Maximum: 216 x 355.6 mm (8.5 x 14 in.) Supports all sizes listed in Supported print media sizes. 60-90 g/m2 (16-24 lb) 60-90 g/m2 (16-24 lb) 60-199 g/m2 (16-53 lb) Capacity 250
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    feeder Standard output bin Rear output bin Duplex The following information refers to items in the Supported print media sizes table and provides helpful tips about print media sizes your printer supports. • Legal size paper sent to the rear exit bin stacks improperly when too many sheets
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    ) Tray 2 (optional 500-sheet drawer) Multipurpose feeder Standard output bin Rear output bin Duplex Supported print media sizes (continued) ✓ - indicates support ✕ - indicates no support Print media Dimensions 10 Envelope 104.8 x 241.3 mm ✕ ✕ ✕ ✕ ✓ ✓ ✓ ✕ (Com-10) (4.125 x 9.5 in.) DL
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    9 Storing print media Use the following guidelines for proper print media storage. These help avoid paper feeding problems and uneven print quality: • For best results, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is
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    clear the message and resume printing. A new copy of the page that jammed prints if Jam Recovery is set to On in the printer driver or in the Local Printer Setup Utility. Setting Jam Recovery to Auto does not guarantee that a new copy of the page will print. The following illustration shows the
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    a jam: Ready/ Data Toner Low Load/Remove Paper Paper Jam Error Press Continue When you see this light sequence, press and release the Continue button twice quickly. A secondary jam light sequence displays. Use the table on the following page to locate instructions for clearing the jam
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    Data Toner Low Load/ Remove Paper Paper Jam Error Press Continue Printer condition See: Jam in input area (An input area is where print media enters the printer from the input area cartridge on page 27 and the exit area (An input area is where print media enters the printer from a source.
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    area, you may need to reach in farther to remove the jam. 1 Open the upper front door. 2 Remove the print cartridge. (See Removing the used print cartridge for instructions.) CAUTION: The rear portion of the inside of the printer may be hot. Note: The ends of the print media may not be visible. 27
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    door. See Jams behind the upper front door and the rear output bin door to continue. 4 Reinstall the print cartridge. (See pages 72 through 73 of Installing the new print cartridge for instructions.) 5 Close the upper front door. Jams behind the upper front door and the rear output bin door Jams in
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    Before reaching the standard output bin The print media jams before reaching the standard output bin. 1 Open the rear output bin door. 29
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    on both sides. Jams in the fuser 1 Open the upper front door. (See page 69 in Removing the used print cartridge if you need instructions.) 2 Remove the print cartridge. (See page 70 in Removing the used print cartridge if you need instructions.) CAUTION: The inside rear of the printer may be hot. 30
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    3 Locate the jam inside the printer. 4 Gently pull the jam straight out and then up. 5 Reinstall the print cartridge. 6 Close the upper front door. Exiting to the standard output bin 1 Gently pull the jam straight out. 2 If the print media does not pull easily
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    output bin door. 2 Gently remove the jam. If the print media resists, stop pulling. Remove the print cartridge, and then pull the jam out. Note: If you cannot find the jam inside the printer, check to see if the print job has exited to the standard output bin. 3 Leave the rear output
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    Gently pull the jam straight out of the multipurpose feeder. Jams in the tray 1 area Print media is jammed in the area under the print cartridge, but the jam is not visible. 1 Gently pull tray 1 (standard tray or optional label tray) out. 2 Pull the jam straight out. 3 Push the tray in
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    Jams in the tray 2 area 1 Gently pull tray 2 (250-sheet or 500-sheet tray) out. 2 Pull the jam straight out. 3 Push the tray in. Jams inside a tray after clearing the metal stop The print media jams as it releases from under the metal stop, but it has not completely exited the tray. This can occur
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    the duplex function is in use. To clear this type of jam: 1 Pull tray 1 (standard tray or optional label tray) completely out. 2 Look under the printer on the left side to locate a green lever. 3 Press down on the green lever. Lever 4 Look for the jam. If it is not visible from
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    6 From the back of the printer, open the rear door using the tab. Tab 7 Look under the printer on the right side to locate a green lever. 8 Push down on the lever. 9 Gently pull the jam toward you. 10 Close the rear door. 11 Insert the tray. Lever 36
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    and helps make your printing trouble-free. Before loading print media, instructions work for loading the standard tray, the optional label tray, or the tray for the optional 250-sheet drawer. Your printer Guide for installation information. For the sizes and types of print media these trays support,
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    To load print media in a tray: 1 Pull the tray out. Remove the tray completely. 2 Press down on the metal plate until it locks into place. 38
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    the tabs on both of the guides. Tab Tab 4 Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. 5 Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right. Length guide Width guide 39
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    6 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Hold the print media so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray. For information on
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    8 Squeeze the width guide tab and the width guide together, and then slide the guide to the edge of the print media. 9 Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the print media. Note: Sliding the guides too tightly against the print media may
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    10 Insert the tray. Loading the optional 500-sheet tray The optional 500-sheet tray only accepts paper. It is designed with a special cover at the back of the tray to shield legal size paper. The cover protects legal size paper from exposure to dust. To load paper in the tray: 1 Pull the tray out.
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    2 Raise the cover. 3 Press down on the metal plate until it locks into place. 43
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    4 Locate the tabs on both of the guides. Tab Tab 5 Squeeze the length guide tab and the length guide together, and then slide the guide to the back of the tray. 6 Squeeze the width guide tab and the width guide together, and then slide the guide all the way to the right. Length guide Width guide 44
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    7 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. Hold the paper so the side you want to print on is face down, and the front edge of the stack is toward the front of the tray. For information on loading
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    9 Squeeze the width guide tab and the width guide together, and then slide the guide to the edge of the paper. 10 Squeeze the length guide tab and the length guide together, and then slide the guide to the edge of the paper. Note: Sliding the guides too tightly against the paper may cause misfeeds.
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    11 Close the cover. 12 Insert the tray. 47
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    you can load single sheets you do not keep in a tray. If the printer displays a light sequence indicating you should load the multipurpose feeder, load the print 20 of Print media sources and specifications for a listing of supported types and sizes. Note: When printing from the multipurpose feeder,
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    Opening the multipurpose feeder 1 Locate the finger grips on the multipurpose feeder door. Finger grips 2 Use the finger grips to pull the door open. 49
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    3 Pull the extension out. 4 Gently press down on the ridge. The extension unfolds. Ridge 50
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    5 Guide the extension down gently so the multipurpose feeder is extended fully. Loading the multipurpose feeder See Print media source specifications for information on sizes and types of print media you can load in the multipurpose feeder. 1 Slide the width guide all the way to the right. 51
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    2 Prepare print media for loading. Note: Do not load different sizes or types of print media in the multipurpose feeder at the same time. Doing so may cause a jam. • Flex sheets of paper back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a
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    3 Locate the stack height limiter. Do not exceed the maximum stack height by forcing print media under the stack height limiter. The maximum stack height for any print media is 10 mm (0.4 in.). Overfilling the multipurpose feeder could cause jams. Stack height limiter 53
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    recommended print side face up and the top edge going in first. • Load letterhead with the logo face up and the top edge entering the printer first. Note: If you load letterhead for duplex printing, load the sheets with the logo face down and entering the
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    WARNING: Never use envelopes with clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. • Load envelopes with the flap side down and the stamp area going in last. Note: For best results, peel-and-stick envelopes should exit to
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    6 Slide the width guide to the left until it lightly touches the edge of the stack. Stack height limiter Make sure the print media fits loosely in the multipurpose feeder and is not bent or wrinkled. 56
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    , load it with the logo face up and facing toward the rear of the printer. Using Duplex Bind When you select duplex bind printing in the printer driver or Duplex Bind in the Finishing Settings in the Local Printer Setup Utility you must select either long edge or short edge binding which are the
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    The two values for Duplex Bind are: Long Edge* Assumes binding along the long end of the page (left edge for portrait orientation The asterisk (*) indicates this is the and top edge for landscape orientation). The following illustration shows long-edge binding for portrait and landscape pages:
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    14 Using the output bins Using the standard output bin The standard output bin holds 250 sheets of print media. The printer automatically sends print jobs to the standard output bin. Print jobs collate face down in this bin. Standard output bin 59
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    an angle to keep them from sliding out of the bin. Pull the paper rest forward to raise it. Using the rear output bin The printer automatically sends print jobs to the rear output bin when you open it. The rear output bin reverse collates (pages 4, 3, 2, 1) print jobs face up. The
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    To use the rear output bin: 1 Grasp the tab in the recessed area of the rear output bin door. 2 Pull the door down. 61
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    3 Pull the extension straight out using the tab. 4 Close the rear output bin door when you finish using it. Note: Make sure the door closes properly on both sides to prevent jams. 62
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    status of your supplies. If the print cartridge becomes low on toner, one of the following light sequences is displayed: Toner Low light message when the Toner Alarm is set to On. Toner Low light warning when the Toner Alarm is set to Off. When the printer issues one of these messages, you can
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    If the multipurpose feeder become empty, the following light sequence is displayed: 64
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    supplies lowers printing costs. • When printing drafts, conserve toner by changing the Toner Darkness setting to a value less than 8 in the Local Printer Setup Utility or in the printer driver. For more information, see Using the Local Printer Setup Utility. • Reduce paper consumption by using the
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    the print cartridge and Cleaning the printer for more information. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your printer. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at
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    Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your printer. Ordering a print cartridge When the Toner Low light comes on, you should order a new print cartridge. You can print a few hundred pages after the
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    in the original packaging until you are ready to install it. Do not store the print cartridge in: • Temperatures greater than 40°C (104°F). • An environment with extreme changes in humidity or temperature. • Direct sunlight. • Dusty places. • A car for a long period of time. •
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    The manufacturer does not recommend that you use print cartridges from a thirdparty refiller. Print quality and printer reliability cannot be guaranteed if you do. For best results, use genuine supplies. Removing the used print cartridge 1 Turn the printer off. 2 Open the upper front door using the
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    3 Grasp the print cartridge by the handle. 4 Lift the print cartridge up and out. 5 Set it aside. 70
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    the shaded areas by wiping toward the front of the printer. WARNING: Do not touch the transfer roller or the plastic sensors. Plastic sensor Transfer roller Plastic sensor Installing the new print cartridge 1 Remove the new cartridge from the packaging. Remove the red plastic piece and foam
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    2 Hold the print cartridge by the handle and gently shake it side-to-side to distribute the toner. Handle 3 Hold the print cartridge by the handle and insert it into the printer: a Align the tabs on each side of the print cartridge with the slots on each side of the print cartridge cradle. Cradle
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    will not function properly. 5 Turn the printer on. 6 Follow the instructions on the new print cartridge box to recycle the used print cartridge. When you return a used print cartridge, you contribute to a worldwide recycling effort at no cost to you. For best results, use Lexmark supplies with the
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    the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the upper front door and the multipurpose feeder door. 3 Remove the print cartridge. See Replacing the print cartridge. 4 Locate the glass printhead lens. 5 Gently wipe the
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    installed. • If you have checked all of the above and still have a problem, turn the printer power off, wait for about 10 seconds, and then turn the printer power on. This often fixes the problem. Note: If any of these do not solve your problem, see the other topics listed in Troubleshooting. 75
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    the USB port, we recommend the cable with Lexmark part number 12A2405 (2M). • If the printer is connected through a switch box, try a direct connection. • Verify that the correct print media size is selected in the printer driver or in the Local Printer Setup Utility. • Make sure PCL SmartSwitch and
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    Problem Solution You are connected to the USB port, but the printer did not print. Make sure you are using a USB-capable operating system supported by your printer. Print media misfeeds or multiple feeds occur. • Make sure the print media you are using meets the specifications for your printer.
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    . See Replacing the print cartridge for instructions. Note: To change the Toner Low Alarm setting, download the Local Printer Setup Utility available on Lexmark's Web site at www.lexmark.com. It may also be provided on the drivers CD for the printer. Check the drivers CD booklet to verify this
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    Problem The Paper Jam light is still on even though you cleared the jam. While in PostScript 3 emulation, the printer is flushing data door to restart the printer. • Make sure the print cartridge is installed. • Make sure you are using the correct PostScript driver. • The printer does not have enough
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    print media. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for detailed specifications. • The printer detects a print cartridge error. Replace it. • Make sure print media you load in the sources is not damp. Toner smudges appear on the front or back of
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    . If the problem continues, contact the Lexmark Customer Support Center at 1-859-232-3000 or http:// support.lexmark.com. • If you are printing on transparencies, card stock, or labels, be sure you selected the correct Paper Type in the printer driver or in the Local Printer Setup Utility. For
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    of how to shake the print cartridge. • Replace the used print cartridge with a new one. See Replacing the print cartridge for instructions. • Remove the print cartridge and shake it from side to side to redistribute the toner to extend the life of the cartridge, and then reinstall it. See page
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    software application. Pages are blank. • The print cartridge may be out of toner or defective. Replace the used print cartridge with a new one. See Replacing the print cartridge for instructions. • You may have a software error. Try turning the printer off and back on. • Make sure the packaging
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    corresponding connector on the back of the printer. • Access the menus by following the instructions on the Printer Settings Configuration sheet: - Select Hex Trace mode to determine what the problem is. For more information, see Printing the Printer Settings Configuration sheet and Using Hex Trace
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    off, wait for about 10 seconds, and turn the printer power on. If this does not fix the problem, unplug the printer and check the connection between the drawer and printer. • Make sure the option is installed and selected in the printer driver you are using. • For Macintosh users: Make sure the
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    26 Solving network printing problems Problem Job did not print or incorrect characters printed. Solution If you are using a Lexmark print server, verify that it is set up properly is included in the capture statement. For Macintosh users, verify that the printer is set up correctly in Chooser. 86
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    other problems Problem Solution How do I get updated printer drivers or Refer to the Lexmark Web site at www.lexmark.com for printer drivers utilities? and the Local Printer Setup Utility. Where are the printer escape codes listed? The drivers CD that was shipped with your printer contains
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    card stock) for your printer helps you avoid printing problems. The following sections contain guidelines for choosing the correct print media for your printer. For detailed information about print media characteristics, refer to the Card Stock & Label Guide available on Lexmark's Web site at www
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    Be sure to set the Paper Type to Transparency from the printer driver, in the Local Printer Setup Utility, or from MarkVision™ to avoid damaging your printer. • Use transparencies designed specifically for laser printers. Transparencies must be able to withstand temperatures of 175°C (347°F) without
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    the multipurpose feeder for loading an envelope instructions. When printing on envelopes: • Set the Paper Source to MP Feeder or Manual Env, set the paper type to Envelope, and select the correct envelope size from the printer driver, in the Local Printer Setup Utility, or from MarkVision. • Use
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    Partial sheets also contaminate your printer and your cartridge with adhesive, and could void your printer and cartridge warranties. • Use labels not possible, a 3 mm (0.125 in.) strip should be removed on the leading and driver edge, and a non-oozing adhesive should be used. • Remove a 3 mm (0.125
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    following steps to maintain printer feeding reliability: 1 Print 5 sheets of paper. 2 Wait approximately 5 seconds. 3 Print 5 more sheets of paper. For detailed information on card stock printing, characteristics, and design, refer to the Card Stock & Label Guide available on Lexmark's Web site at
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    linking feature is enabled. When trays are linked in this way, the printer selects print media from a second tray when the first becomes empty. To settings page). Change the Paper Size and Paper Type settings in the Local Printer Setup Utility so the settings match. If you load the same size print
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    30 Using MarkVision to manage the printer To understand how MarkVision can help you manage the printer, refer to the drivers CD. 94
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    Printer status Ready/Data light is on Ready to receive and process data. Ready/Data light is blinking Busy receiving or processing data. Toner Low light is on Toner is low in the print cartridge is on Detects an open door or problem with the print cartridge. Press Continue light is on Waiting
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    panel lights Operator panel lights that are off, on, or blinking (fast or slowly) indicate printer conditions such as printer status, intervention (for example, out of paper), or service. Ready/Data light is on Toner Low light is off Load/Remove Paper light is blinking Paper Jam light is blinking
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    105 installed • Unsupported print cartridge • Defective print cartridge Tray 1 is missing when tray 107 2 is installed. (Insert tray 1.) Invalid refill cartridge 107 (Change the print cartridge.) Toner Low when the Toner 108 Alarm is set to Off Toner Low when the Toner 108 Alarm is set
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    Saver Hex Trace Ready 111 Waiting 111 Ready with Toner Low 112 Hex Trace Ready with Toner 112 Low Busy with Toner Low 113 Waiting with Toner Low 113 • Flushing buffer 114 • Resolution reduced • Canceling job 114 • Resetting printer All lights cycle (each light blinks in sequence
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    : Common light sequences with secondary sequences Ready/ Data Toner Low Load/ Remove Paper Paper Jam Error Press Continue Printer status Secondary error code Go to page: 106 Print media jam 104 Invalid network code 115 Service error 110 The following table shows the secondary error
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    Secondary error code light sequences (continued) Ready/ Data Toner Low Load/ Remove Paper Paper Jam Error Press Continue Printer status/Message Deficient printer memory Go to page: 118 Insufficient defrag memory 118 External network adapter (ENA) 119 connection lost Invalid network code
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    Secondary error code light sequences for jams Ready/ Toner Data Low Load/ Remove Paper Paper Jam Error Press Continue Printer status/Message Jam in an input area Go to page: 122 Jam between the input area and 123 the exit area. Jam in an exit
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    . The Ready/Data light is on when printing stops. - Press and release Cancel to cancel printing. - Press and hold Cancel to reset the printer. • Receiving/processing data from a host interface: - Wait for the message to clear. - Press and release Cancel to stop processing. - Press and hold Cancel
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    system code. What you can do: Wait for the message to clear. Warning: Do not turn the printer off while this message is displayed. Load the multipurpose feeder What this light sequence means: The printer is waiting for you to load print media into the multipurpose feeder. What you can do: • Load
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    press and release Continue. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. Print media jam What this light sequence means: The printer detects a jam. What you can do: • Press and release Continue twice quickly to display the secondary jam error code
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 105
    can do: Close the upper front door. The printer clears the message. Print cartridge not installed, unsupported print cartridge, or defective print cartridge What this light sequence means: The print cartridge is not installed, not supported by this printer, or is defective. What you can do: • Insert
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    formatted page is reduced to 300 dpi before printing. • A font error has occurred. • Memory is not sufficient to save what is in the buffer. • Printer memory is not sufficient to defragment flash memory. • Communication with the host computer is lost. What you can do: • Press and release Continue to
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 107
    Press and hold Cancel to reset the printer. Invalid refill cartridge What this light sequence means: The print cartridge you are using was not designed for your printer. What you can do: Remove the invalid print cartridge and install one supported by this printer. For more information, see Ordering
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 108
    the print cartridge for instructions to replace the print cartridge. Press and release Continue to clear the message and continue printing. Note: The Toner Low light can be displayed with other status light sequences. Status light sequences are ones that indicate the status of the printer, such as
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 109
    output bin is full. What you can do: Remove the print media from the bin. Not Ready What this light sequence means: The printer is not ready to receive or process data, or the printer ports are offline. Data sent by the USB, network, and parallel ports is not read by the
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 110
    off and check all cable connections. Turn the printer back on. If the service error recurs, contact the Lexmark support site for customer service at http://support.lexmark.com, and report the light sequence and a description of the problem. Ready and Power Saver What this light sequence means
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    Trace is active. Hex Trace helps you determine if there is a problem with the language interpreter or the cable. What you can do: Press and hold Cancel to reset the printer. Waiting What this light sequence means: • The printer is waiting until a print timeout occurs or it receives additional data
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    the message and continue printing. Hex Trace Ready with Toner Low What this light sequence means: The printer is in Hex Trace mode to help you determine if there is a problem with the language interpreter or the cable, and the print cartridge is low on toner. What you can do: • Remove the print
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    and hold Cancel to reset the printer. Waiting with Toner Low What this light sequence means: The printer is waiting until a print timeout occurs or it receives additional data, and the print cartridge is low on toner. What you can do: • Remove the print cartridge, shake it, and then reinstall it
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    to cancel the print job. • Press and hold Cancel to reset the printer. Canceling job or Resetting printer What this light sequence means: • The printer is processing a request to cancel the current print job. • The printer is resetting to the user default settings. Any active print jobs are canceled
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    will be deleted. What you can do: • Activating menu changes: Wait for the message to clear. • Self test: Wait as the printer powers on and enters the Ready state as shown by the Ready/Data light being on. • Restoring factory defaults: Wait for the message to clear.
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    and deleting unnecessary downloaded fonts or macros. - Set Page Protect to On in the Local Printer Setup Utility. For more information, see Using the Local Printer Setup Utility. - Install additional printer memory. • Press and release Continue to clear the message and continue processing the print
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    the tray. • There is a problem feeding the print media. What you can do: • Press and release Continue to clear the message and continue printing. The printer does not automatically reprint the page that prompted the message. • Make sure the Paper Size setting in the printer driver is correct for the
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 118
    . What you can do: • Press and release Continue to clear the message. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory. Refer to the Setup Guide for more information. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the
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    resets. Some data loss may occur. Invalid network code What this light sequence means: The code in an internal print server is not valid. The printer cannot receive and process jobs until valid code is programmed into the internal print server. What you can do: Download valid code to the
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    memory. Refer to the Setup Guide for more information. Unformatted flash What this light sequence means: The printer detects unformatted flash memory. You . • Reformat the flash memory. Refer to the Technical Reference on Lexmark's Web site for more information about reformatting flash. • If the
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    interface error What this light sequence means: The printer cannot establish communication with the network. What you are deleted. • Install flash memory with more storage capacity. Refer to the Setup Guide for more information. • Press and release Cancel to cancel the print job. • Press and
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    has occurred in an area where print media enters the printer from a source. What you can do: Clear the jam and the entire paper path: 1 Open the upper front door. 2 Remove the print cartridge. 3 Remove the jam. 4 Replace the print cartridge. 5 Close the upper front door. 6 Press and release Continue
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    and the exit area. (An input area is where print media enters the printer from a source. An exit area is where a printed job exits to an : 1 Open the upper front door. 2 Remove the print cartridge. 3 Remove the jam. 4 Replace the print cartridge. 5 Close the upper front door. 6 Press and release
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    to clear the message. See Jam in the internal duplex unit for more information. Jam in the multipurpose feeder What this light sequence means: The printer detects a jam in the multipurpose feeder. What you can do: • Clear the jam and the entire paper path. See Jams in the multipurpose feeder to
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    menus to print a Printer Settings Configuration sheet. The sheet shows you the available menus and includes instructions on how to scroll to the menu, menu item, and value you want to change, and how to select and save the value. Menus are represented by Ready/Data, Toner Low, Load/Remove Paper
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    Use the Utilities menu to print information about available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Reset Factory Defaults Purpose: To return your printer settings to the factory default values. All menu
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    Print Quality Test Pages Purpose: To help isolate print quality problems, such as streaking. When you select this, these pages print: • An information page containing printer information, cartridge information, current margin settings, and a graphic to use to evaluate the print quality • Two pages
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    Auto* - Printer examines the data to determine the format, and then processes it appropriately. Protocol Purpose: To specify the parallel interface protocol. Values: Standard - May resolve some parallel interface problems. Fastbytes* - Provides compatibility with most existing parallel interface
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    in the Network Printing Alliance (NPA) Protocol. Note: Changing this menu item resets the printer. Values: Off - Printer does not perform NPA processing. On - Printer performs NPA processing. Auto* - Printer examines the data to determine the format, and then processes it appropriately. MAC Binary
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    connection speed of your network; however, you can disable this feature and set the speed manually. Values: Auto* - The printer detects current network speed. 10 Megabits per second (Mbps), Half Duplex - Forces the printer to try to connect to the network only at 10Mbps, Half Duplex. 10Mbps, Full
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    Settings Configuration sheet, PJL commands, or the Local Printer Setup Utility. For more information, see Printing the Printer Settings Configuration sheet. To restore the original printer settings (factory default settings): 1 Turn the printer off. 2 Open the upper front door. 3 Press and hold
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    Press and release Cancel until you see the light sequence that represents Reset Factory Defaults. 7 Press and hold Continue until all the lights cycle. The printer factory defaults are restored. To return to the Home menu, press and hold Cancel until all of the lights cycle. To exit the menus, turn
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    are missing, use Hex Trace to help you determine if the language interpreter or the cable has a problem. Hex Trace isolates printing problems by telling you what information your printer is receiving. 1 Turn the printer off. 2 Open the upper front door. 3 Press and hold Continue as you turn the
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    Printer Setup Utility is available on Lexmark's Web site at www.lexmark.com. It may also be provided on the drivers CD for the printer. Check the drivers CD booklet to verify this. Detailed instructions for using the Local Printer Page A4 Width Tray Renumber (per supported sources) Auto CR after LF
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    Setup Settings Printer Language Power Saver Resource Save Download Target Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Print Area Display Language Alarm Control Toner Alarm Quality Settings Print Resolution Toner Darkness PQET PictureGrade Parallel Settings PCL SmartSwitch PS
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    the 500-sheet drawer using the same method. 1 Turn the printer power off. 2 Unplug the printer power cord. 3 Disconnect all cables from the back of the printer. 4 Use the handholds to lift the printer off of the optional drawer and set the printer aside. CAUTION: Make sure your fingers are not under
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    Removing an optional memory card These instructions can help you remove optional printer memory or flash memory cards. Note: You will need a #2 Phillips screwdriver for this procedure. Accessing the system board 1 Turn the printer off and unplug the printer power cord. 2 Disconnect all cables from
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    release the side door. 5 Swing the side door away from the printer, and then slide the door toward the back of the printer to remove it. 6 Set the door aside. 7 Locate the shield on the side of the printer. 8 Loosen the six screws on the shield, but do not remove the screws completely
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    9 Slide the shield to the left until the screws fit into the keyholes on the cover. 10 Remove the shield and set it aside. 139
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    memory or flash memory cards. WARNING: Optional memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch an optional memory card. 1 Remove the shield. See Accessing the system board. 2 Locate the optional memory card you want to remove. 3 Push
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    2 Slide the shield to the right, and then tighten the screws. Reattaching the side door 1 Align the three tabs on the back of the side door with the slots on the printer. 2 Align the tabs on the bottom of the side door with the slots at bottom of the printer. 141
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    , making sure that the two tabs are in place, and that the ridge on top of the side door aligns with the ridge on the printer. Ridge Tabs 4 Close the upper front door and multipurpose feeder door. 5 Reconnect all cables on the back of the
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    39 Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • Noise emission levels • Energy Star • Laser notices • Statement of limited warranty 143
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    Inc. Operation ReSource is a service mark of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 145
    is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Details relating to compatibility are included in the Technical
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 146
    files for the Lexmark modified GNU licensed software, launch the drivers CD that shipped with your printer and click Contact Lexmark. Safety information easily accessible. • Refer service or repairs, other than those described in the operating instructions, to a professional service person. • This
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 147
    understand the section in your operating instructions that discusses the guidelines for selecting print compliance information statement The Lexmark T420 and T420n laser printers, Type 4048-001 and Consult your point of purchase or service representative for additional suggestions. The manufacturer
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 148
    limits. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. Japanese VCCI
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 149
    down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an ENERGY STAR Partner, Lexmark International, Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. 149
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 150
    770-795 nanometers. The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Statement of limited warranty Lexmark International, Inc., Lexington, KY This warranty
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 151
    For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-859-232-3000, or on the World Wide Web at http:// support.lexmark.com. Free remote technical support is provided for this product throughout its warranty period
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 152
    Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Failure to have installed a maintenance kit as specified (if applicable) • Use of printing media outside of Lexmark specifications • Use of other than Lexmark supplies (such as toner cartridges
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 153
    page 116 conserving supplies 65 D dark print 83 Defective flash 119, 120 defective print cartridge 105 Deficient printer memory 118 Defragmenting flash 102 dimensions envelope 21 paper 21 drivers, obtaining 87 duplex binding 57 Duplex Bind 57 duplex printing definition 57 from multipurpose feeder
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    1 or tray 2 104 Load/Remove Paper light 104 manual feed 103 tray 1 or tray 2 104 loading capacities tray 37 Local Printer Setup Utility 134 drivers CD 134 Help 134 Lexmark Web site 134 Toner Low 113 Canceling job 114 Complex page 116 Defective flash 120 Defective print cartridge 116 Deficient printer
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 155
    in the multipurpose feeder 124 Load manual request 103 Load the multipurpose Toner Low 113 option problems 85 optional drawer, removing 136 optional label tray paper weights supported 20 sizes supported 20 tray capacity 20 using 37 optional printer memory, removing 140 ordering, print cartridge
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    128 PostScript emulation font support 13 Power Saver 110 print too dark 83 too light 80 print cartridge error 105 installing 71 ordering 67 storing 68 Print cartridge not installed 105 print job, canceling from a Macintosh computer 11 from a Windows computer 11 from printer operator panel 11 print
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    Toner Low light on and printing stops 78 upper front door will not close 77 problem solving network printing problems incorrect characters 86 job not printing 86 option problems does not operate after installation 85 quits working 85 other problems obtaining updated drivers and utilities 87 printer
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 158
    2 is installed 107 troubleshooting network problems incorrect characters printing 86 job not printing 86 option problems does not operate after installation 85 quits working 85 other problems obtaining updated drivers and utilities 87 printer escape codes 87 print quality problems 82, 84 jagged
  • Lexmark 16H0150 | User's Reference (3.4 MB) - Page 159
    Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2002 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550
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www.lexmark.com
User’s Reference
June 2002
Lexmark
T420