Lenovo ThinkPad 380ED ThinkPad 385XD User's Guide Supplement (for model LEU on
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- Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 1
Title: C79FZMST CreationDate: 06/15/98 22:38:45 i - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 2
product it supports, be sure to read the "Safety Information," "Using Your Computer Comfortably and Safely," and "Notices" sections of the User's Guide. First This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 3
4 Using Windows 98 5 Chapter 2. Solving Computer Problems 7 Frequently Asked Questions 7 Troubleshooting Guide 14 Troubleshooting Charts 15 Suspend or Hibernation Problems 16 LCD Problems 17 PC Card Problems 18 A Printer Problem 19 External Monitor Problems 19 Port Replicator Problems 21 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 4
, so references to it in the User's Guide do not apply to your computer: PC Card support software (CardWizard) TranXit Your ThinkPad computer supports only Windows 98. References to other operating systems in the User's Guide do not apply to your computer. iv IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 5
information in the User's Guide as follows: Using the ThinkPad Configuration program Using the Online User's Guide Backing up your system Using a PC Card Using power management Using Windows 98 Using the ThinkPad Configuration Program The ThinkPad Configuration program window and some features are - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 6
or without the port replicator) buttons to display the hardware feature locations. 5 The Device buttons. Click on the button of your choice from the window. If the device is enabled, the red indicator next to the button is lit. Otherwise, it stays off. Using the Online User's Guide The contents of - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 7
of the latest hardware device drivers and system BIOS for your computer on the ThinkPad Web site: http://www.ibm.com/thinkpad See the following site for technical support information: http://www.ibm.com/support You can also use the IBM bulletin board service. For more information about electronic - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 8
: Display message Power level: When the alarm goes off, the computer will Standby. Now, if your computer enters into suspend or hibernation mode when the battery is low before the alarm message appears, you see the 4 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 9
performance difference is a result of Windows 98, not the ThinkPad features. For more information about Windows 98, see the following Web site: http://www.ibm.com/thinkpad See the following site for technical support information: http://www.ibm.com/support Chapter 1. Updates and Corrections 5 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 10
Title: C79FZMST CreationDate: 06/15/98 22:38:45 Updates and Corrections 6 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 11
can I stop the screen from blanking? How can I set the infrared port? How can I set the serial port? How can I switch the TrackPoint and mouse? How can I set the display resolution? How can I set the external monitor? How can I maximize the battery life? How can I install the device drivers? How can - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 12
port as a communication port? If the infrared port is disabled, you must enable it before you can use it again. To enable your infrared port, do as follows: 1 Save your work and quit any program you are using. 2 Start the ThinkPad Configuration program. 8 IBM ThinkPad 385XD Guide for Windows - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 13
you are using. 2 Start the ThinkPad Configuration program. 3 Click on the Serial Port button. 4 Click on Enable. A "Warning" might appear that the hardware resource is being used by another communication device. 5 Click on Disable Device. Another "Warning" window prompts you to restart your computer - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 14
restart the computer. Note: You can set up the TrackPoint manually with the ThinkPad Configuration program as follows: 1 Start the ThinkPad Configuration program. 2 Click on the TrackPoint button. 3 Select Enable, Disable, or Auto-Disable. 4 Click on OK. 10 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 15
. 3 Click on the Advanced... button. 4 Click on the Monitor tab. 5 Click on the Change... button. The "Update Device Driver Wizard" window appears. 6 Follow the instructions on the screen to select Display a List of All the Drivers and Show All Hardware. 7 Select Manufacturers and Models in the next - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 16
used recently: 1. Use the battery until the charge is completely depleted (until the battery and power LEDs flash in unison). 2. Recharge completely before using (the battery is fully charged when the AC Adapter is plugged in and the battery LED is green). 12 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 17
schemes, standby, and hibernation. How can I get ThinkPad device drivers for Windows 98? You can get the ThinkPad device drivers by using the Diskette Factory. "Using the Diskette Factory" section in Chapter 5 of the User's Guide. How to install the software Chapter 3 of this book. How can - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 18
the problem. "Troubleshooting Charts" on page 15. -Or- The User's Guide. 2 If you can't solve the problem, run the test and make sure the hardware and the device drivers are OK. "Testing Your Computer" section in Chapter 5 of the User's Guide. 3 Note the error code and have the computer serviced - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 19
No error codes or screen messages Input problems Suspend or hibernation problems LCD problems An indicator problem Battery problems CD-ROM drive problems Infrared communication problems A universal serial bus (USB) problem PC Card problems A printer problem External monitor problems Port replicator - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 20
a modem card is installed. If your computer does not enter suspend or hibernation mode and IBM communication card or modem card is not installed, check if suspend or hibernation mode is disabled. See "Basic" in the Online User's Guide for more information. 16 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 21
5. Click on the Adapter tab. Make sure the display driver information in the window is correct. Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced. Press the power shutdown switch with the tip of a pen - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 22
however, it is recommended that you insert it at boot time. Network card: Make sure all network components are correctly installed. Combo card: Make sure the correct driver for the Combo card is installed. Reboot the system, and then insert the Combo card. 18 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 23
correct and the printer still does not work, run the tests described in the printer manual. If the tests show that the printer is OK, have the computer serviced. External Monitor Problems Problem The external monitor is blank. Action Do the following: 1. Connect the external monitor to another - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 24
22:38:45 Solving Computer Problems Problem You cannot set a higher resolution than the present one on your external monitor. The screen is unreadable or distorted. Action Make sure that: The ThinkPad display driver is installed correctly. 1. Start the ThinkPad Configuration program. 2. Click on - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 25
/98 22:38:45 Solving Computer Problems Problem Wrong characters appear on the screen. Action Did you install the operating system or application program with the correct procedure? If you did, have the external monitor serviced. Port Replicator Problems Problem The computer hangs when you power - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 26
check marks in both boxes. 8. Click on OK twice. 9. Follow the instructions on the screen and restart Windows 98. This problem might also happen when you install a PC Card in a port replicator for the first time. To avoid this problem, do as follows: 1. Click on Start and move the cursor to Settings - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 27
, use those instructions to test the option. If these items are correct and the test program did not find the problem, have the computer and option serviced. Make sure that the serial connector is enabled by doing the following: 1. Start the ThinkPad Configuration program. 2. Click on Serial Port - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 28
drivers are installed (see the Online User's Guide). The application works OK when it is run on some other computer. If an error message appears when you are using the application program, refer to the manuals supplied with the application. If these items are correct and you still have a problem - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 29
on the hard disk. 3 Create the Windows 98 Startup Disk from the preloaded Windows 98 as follows: a) Double-click on Add/Remove Program in the Control Panel. b) Click on the Startup Disk tab. c) Follow the instruction on the screen. 4 Create the installation diskettes of the device drivers using the - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 30
CD, and run the SETUP.EXE. Enter the following: src_cd:\tgt_dir\SETUP.EXE where src_cd is the drive letter of the CD-ROM drive (D, E...) and tgt_dir is the directory that SETUP.EXE is in. For more information, refer to the SETUP.TXT in the Windows 98 CD. 26 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 31
98 To reinstall the ThinkPad Configuration program for Windows 98: 1 Start Windows 98. 2 Insert the Utility Diskette for Windows 98 into the diskette drive. 3 Click on Start. 4 Click on Run.... 5 Type A:\SETUP and click on OK. Follow the instructions on the screen. After the reinstallation is - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 32
. 7 When you are prompted to restart the computer, remove the Audio Features Diskette for Windows 95/98 from the diskette drive and restart the computer. The setup program removes the previous driver if there is one, and prepares for the new registration. 28 IBM ThinkPad 385XD Guide for Windows 98 - Lenovo ThinkPad 380ED | ThinkPad 385XD User's Guide Supplement (for model LEU on - Page 33
you to install the manufacturer's diskette during the startup of Windows 98, reinsert the Audio Features Diskette for Windows 95/98 into the diskette drive. Follow the instructions on the screen. Note: The MIDI connector is available if your computer is attached to a port replicator (option). The
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Title: C79FZMST CreationDate: 06/15/98 22:38:45