Lenovo ThinkPad 380ED ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo
Lenovo ThinkPad 380ED Manual
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- Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 1
see page 697) This Manual Supports: ThinkPad 380 ThinkPad 385 ThinkPad 560 ThinkPad 560E ThinkPad 760C/CD ThinkPad 760E/ED ThinkPad 760L/LD ThinkPad 760EL/ELD ThinkPad 760XL ThinkPad 760XD ThinkPad 765D ThinkPad 765L ThinkPad 770 SelectaDock III (2635) (2635) (2640) (2640) (9546) (9546) (9546 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 2
- Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 3
IBM Mobile Systems S05L-1270-01 Hardware Maintenance Manual Volume 4: ThinkPad Computers September 1997 We Want Your Comments! (Please see page 697) IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 4
and the product it supports, be sure to errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM for products and services offered in the United States of America. IBM may not offer the products, services, or features - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 5
About This Manual This manual contains service and reference information for IBM ThinkPad 380, 385, 560, 760, 765, 770, and SelectaDock III products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows: The - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 6
The following mobile product publications are available through IBM or your IBM Authorized Dealer. Publication Mobile Systems HMM Volume 1: Laptop, Notebook, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70, P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 7
Diskette ThinkPad 500 (2603) Advanced Diagnostics Diskette ThinkPad 510 (2604) Advanced Diagnostics Diskette ThinkPad 700 (9552) Reference Diskette ThinkPad 700C (9552) Reference Diskette ThinkPad 720/720C (9552) Reference Diskette ThinkPad Hardware Maintenance Diskette (for all Models 355, 360, 560 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 8
vi IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 9
/Option Parts List 115 ThinkPad 560, 560E (2640 121 Read This First 123 Checkout Guide 127 Symptom-to-FRU Index 138 Related Service Procedures 150 Product Overview (560, 560E 154 FRU Removals and Replacements 156 Locations 183 Parts Listing 560, 560E (2640 186 Common and Option Parts - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 10
and Option Parts List 514 ThinkPad 770 (9548, 9549 521 Read This First 523 Checkout Guide 528 Power Management Features 540 Symptom-to-FRU Index 542 Undetermined Problems 561 Related Service Procedures 562 Product Overview (770 567 FRU Removals and Replacements 568 Locations 607 Parts - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 11
Do You Need Technical References 698 Problem Determination Tips 699 Phone Numbers, U.S. and Canada 700 Notices 702 Contents ix - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 12
x IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 13
2 Drive and Diskette Compatibility Matrix 5 Important Service Information 6 How to Use Error Messages 7 How to Read POST Error Messages 7 Safety Notices (Multi-lingual Translations) . . . . . 8 Safety Information 15 General Safety 15 Electrical Safety 16 Safety Inspection Guide 17 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 14
Type Processor Memory Model L40SX 8543-044 Model N45 SL 2614-065 2614-067 Model N51 SLC 8551-025 Model N51 SX 8551-033 Model CL57 SX 8554-045 Model P70 386 8573-031 8573-061 8573-121 Model P75 486 8573-161 8573-401 ThinkPad 300 2615-065 2615-067 ThinkPad 340 2610 ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 15
Model Type ThinkPad 380 2635 2635 2635 2635 2635 ThinkPad 385 2635 2635 2635 2635 ThinkPad 500 2603-081 2603-171 ThinkPad 560 2630 2630 2630 ThinkPad 560 2630 2630 2630 ThinkPad 560 2640 2640 2640 ThinkPad 560E 2640 2640 2640 ThinkPad 700 9552-300 9552-301 ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 16
Model Type Processor Memory Hrd Dsk ThinkPad 755Cs 9545 486DX4-50/25 8M/32M 9545 486DX4-50/25 8M/32M 9545 486DX4-50/25 8M/32M 9545 486DX4-75/25 8M/32M 9545 486DX4-75/25 8M/32M 9545 486DX4-75/25 8M/32M ThinkPad 755Cse 9545 486DX4-100/33 8M/32M 9545 486DX4-100 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 17
Read/Write Read/Write Read/Write The following table provides identification information for 5.25-inch diskette drives. Diskette Drive 5.25-Inch - 360KB (External) 5.25-Inch - 1.2MB (Internal) Identifying Mark Asterisk on bezel 1.2 on the eject button The following table provides compatibility - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 18
all diskette fixes are installed prior to replacing any FRUs listed in this manual. Use the following strategy to prevent unnecessary FRU replacement and service expense: If you are instructed to replace a FRU and that does not correct the problem, reinstall the original FRU before you continue - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 19
test only IBM products. Non-IBM products or modified options can give false errors and invalid responses. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive. Attention The drive startup sequence in the computer you are servicing might have - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 20
(Multi-lingual Translations) In this manual, safety notices appear in English with and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small parts are in place and cortocircuitos eléctricos. 8 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 21
und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 22
regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne puede provocar la ignición o explosión de la misma. 10 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 23
der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 24
inmediatamente las áreas afectadas con agua durante 15 minutos como mínimo. Obtenga atención medica si se presenta algún síntoma del fluido despues de lavarse. 12 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 25
Kurzschluß oder Erdung genug Strom abgeben, um brennbare Materialien zu entzünden oder Verletzungen bei Personen hervorzurufen. Sebbene le batterie di alimentazione siano a basso voltaggio, una batteria in corto circuito o a massa può fornire corrente sufficiente da bruciare materiali combustibili - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 26
, débranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d'interface. Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus a continuación, desconecte cualquier cable de conexión entre dispositivos. 14 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 27
safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general might be hazardous to your eyes. After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 28
contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock. Find the room emergency you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 29
users and service personnel from injury. This guide addresses only -IBM features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 30
guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges cord should be the appropriate type as specified in the parts listings. c. Insulation must - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 31
is especially useful when handling ESD-sensitive devices. Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note The use of a grounding system is desirable but not required to protect against ESD damage. - Attach the ESD ground - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 32
IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services specificate - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 33
puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 34
22 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 35
LED 56 Fn Key Combinations 56 Product Overview (380, 385 57 FRU Removals and Replacements 58 1010 Battery Pack 59 1020 DIMM Card / Backup Battery 60 1030 Keyboard Unit 61 1040 CD-ROM/FDD Assembly 63 1045 FDD 65 1046 CD-ROM 68 1050 Speaker / Microphone 70 1060 Hard Disk Drive 72 1070 LCD - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 36
104 Models 380E/380ED/385E/385ED 106 Models 380/380D/385/385D 108 Models 380E/380ED/385E/385ED 111 Common/Option Parts List 115 24 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 37
" on page 40. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Port Replicator Checkout" on page 36. How to Diagnose Multiple FRUs: When the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing multiple FRUs, try - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 38
failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, and serial number 9. Customer's name and address Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following: 26 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 39
an incompatible card Damage caused by foreign material in the FDD Diskette drive damage caused by pressing the diskette drive cover or inserting diskettes with multiple labels Damaged or bent diskette eject button CD-ROM drive damage caused by excessive forces shock, or by being dropped Fuses blown - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 40
forces the power off. Use this push button to power-off when power is not completely off or the microcode is in a hung state. 28 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 41
Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 42
, replace the DIMM. If memory problems occur intermittently, use the loop option to repeat the test. When the test detects an error, an error log is printed on the printer connected to the parallel port. See "Error Log" on page 55 for more information. System Programs in Flash Memory: System setup - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 43
system board. If no error is detected, return to "Checkout Guide" on page 29. 2. If FRU code 10 appears, replace the system board. 3. Rerun the test to verify the fix. If this procedure does not correct the problem, go to "Undetermined Problems" on page 51. Keyboard/Auxiliary Input Device Checkout - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 44
Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write enabled, nondefective 2HD diskette is required. FDD-1 represents the built-in diskette drive. FDD-2 represents the external diskette drive attached through the port replicator. Warning: Make sure that the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 45
. 3. Press Enter. 4. Insert the blank diskette when instructed. 5. Type Y (Yes) to the question on the screen. 6. Select FDD-1 or FDD-2 and press Enter to run the diskette drive test. 7. If the controller test detects an error, FRU code 10 appears. Replace the system board. 8. If the controller test - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 46
Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 47
it is not defective. 4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the subcard. ThinkPad 380, 385 (2635) 35 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 48
backup battery has been discharged. Replace the backup battery. If the backup battery discharges quickly after replacement, replace the system board. Common Device Checkout If you suspect a common device problem, see the appropriate power supply check in the following list: "Port Replicator Checkout - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 49
on the replicator Parallel port test with the wrap plug installed on the replicator FDD-2 device test on the failing device with scratch diskette 10. If diagnostic errors appear, replace the replicator or diskette drive attachment unit. If the problem remains after the replacement, replace the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 50
Fn key (Fn+F4). The LCD is closed. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. 38 IBM Mobile Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 51
to enter hibernation mode: Hibernation mode is requested by the Fn key (Fn+F12). Timer conditions are satisfied in suspend mode. A critical low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad Features program. Event that causes the computer to exit hibernation mode - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 52
Problems" on page 51. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error 161 (Dead battery.) 1. Go to "Checking the Backup Battery" on page 36. 2. Backup battery 3. System board 163 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 53
failure on on-board memory. 221: ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.) FRU / Action in Sequence 1. Select OK in the error screen; then set the time and date. 2. Backup battery 3. System board 1. Check Device Configuration. 2. Hard disk drive 3. System board Reset - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 54
System board System board (Infrared) 1. Hard disk drive 2. System board System board 1. PCMCIA slot assembly 2. PCMCIA device 3. System board 1. External mouse 2. External keyboard 3. System board 1. Reseat the keyboard cables. 2. Keyboard 3. External mouse 4. System board 42 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 55
installed. Device ID: If an error is detected by the diagnostic tests, a three-digits device ID is displayed. The device ID indicates suspected device. Icon Device ID 001 003 007 086 002 Suspected Device System board Keyboard Math coprocessor Pointing device Memory ThinkPad 380, 385 (2635) 43 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 56
Suspected Device Display 017 Hard disk drive 006 (Internal) diskette drive 066 External diskette drive or FDD Connector of the port replicator 080 PCMCIA 088 External PCMCIA 009 Parallel 011 Serial 215 CD-ROM 103 IR 153 Audio Audio FRU Codes: If an error is detected by the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 57
-1) 1. Reseat the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive 2. Hard disk drive PCMCIA-2 (Replicator) PCMCIA slot assembly CD-ROM drive If the problem still remains after replacement of the FRUs, go to "Undetermined Problems" on page 51. ThinkPad 380, 385 (2635 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 58
. (System cannot power-on due to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.) Two short beeps with error codes. Two short beeps with blank screen. volume up and check the speaker. 2. Speaker 3. System board 4. Subcard 46 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 59
technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of Keyboard/TrackPoint III-Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard cable on the subcard. 2. Keyboard - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 60
, yellow, to orange. FRU / Action in Sequence 1. Subcard 2. System board 1. Check that a correct battery is installed. 2. Battery pack 3. Subcard 4. System board Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to "Power Systems Checkout - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 61
the Battery Pack" on page 35 and see the note. Memory count (size) appears different from actual size. Go to "Memory problems. 1. Run Printer Self-test. 2. Parallel port device 3. Cable 4. System board Serial or parallel port device problems. 1. Device 2. Device cable 3. System board ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 62
noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code. Other Symptoms Symptom / Error Errors occur only when Port Replicator is used. PCMCIA slot pin is damaged. FRU / Action in Sequence See - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 63
devices are supported by the computer problems are found, replace the FRU. 3. Remove or disconnect all of the following devices. a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 64
" "How to Run the Diagnostics" on page 54 "Error Log" on page 55 "Checking the Installed Devices List" on page 55 "How to Run a Low-Level Format" on page 55 "PC Test Card LED" on page 56 "Fn Key Combinations" on page 56 "Keyboard/Auxiliary Input Device Checkout" on page 31 Status Indicators - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 65
operation. Battery pack is charging. Battery pack needs charging. Data is read from or written to the hard disk drive, FDD, or CD-ROM drive. Numeric keypad on the keyboard is enabled. Caps lock mode is enabled. Arrow keys can be used as screen-scroll function key. Suspend mode Power on ThinkPad 380 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 66
FDD: Parallel: Serial: PCMCIA: CDROM: Erasable 2HD diskette Wrap plug (P/N 72X8546) Wrap plug (P/N 72X8546) PC Test Card (P/N 35G4703) Any CD (data CD is recommended) 1. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup screen appears. 2. Select Test - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 67
replicator or that is attached through the port replicator. How to Run a Low-Level Format Do the following to format the hard disk. Warning: Make sure the drive address to be formatted is correct. This procedure erases all information on the disk. 1. Power off the computer. 2. Insert the ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 68
replace the FRU shown by the diagnostic error code. Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key on or off (no symbol on the key) Reserved Reserved Power management mode switching (toggles High Power, - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 69
table shows an overview of the system features. Feature Processor Bus architecture Memory (standard) Memory (option) (One 144-pin DIMM slot) CMOS RAM Video Diskette drive CD-ROM drive Hard disk drive I/O port Audio Infrared transfer PC Card slots Description 380/380D/385/385D Intel® Pentium - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 70
personnel should service the computer. The arrows in the "Removals and Replacements" section show battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 58 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 71
1010 Battery Pack 1 Turn the computer upside down. Pull up the battery pack lock 2 , push it back 3 , and then pull up the battery pack 4 . ThinkPad 380, 385 (2635) 59 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 72
or explosion of the battery. 1 Turn the computer upside down. 2 3 4 5 6 : DIMM 2 3 7 : Backup battery When replacing: Make sure the plus side is on top when replacing the backup battery. Step Size (Quantity) 2 - Note: Only loosen the screw in step 2 . Torque 4 kgcm 60 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 73
1030 Keyboard Unit Battery Pack (1010) Step Size (Quantity) Torque 1 M 2.5 x 25mm, Nylon (1) 3 kgcm 2 (a)M 2.5 x 8mm, Nylon (3) (b)M 2.5 x 6mm, Nylon (1) 3 kgcm Note: Make Do not use the screw that you removed, use a new screw. 4 Turn the computer over again. ThinkPad 380, 385 (2635) 61 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 74
Note: Pull the keyboard assembly forward a little in step 7. When replacing: When replacing the keyboard, put the name label on it. 62 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 75
1040 CD-ROM/FDD Assembly Battery Pack (1010) Keyboard Unit (1030) Note: Be careful that the computer does not fall backward when the CD-ROM/FDD assembly is removed. Models 380, 380D, 385, and 385D Step Size (Quantity) Torque 1 M that you removed, use a new screw. ThinkPad 380, 385 (2635) 63 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 76
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 64 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 77
1045 FDD Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) Models 380 and 380E 1 2 : Blank Bezel 3 4 : FDD Bezel 3 4 5 6 : FDD Step Size (Quantity) Torque 1 M 2.6 x 4mm (1) 4 kgcm 3 M 2.6 x 4mm not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 65 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 78
Models 380D, 380ED, 385D, and 385ED 1 2 : FDD Bezel 1 2 3 4 5 6 : FDD Step Size (Quantity) Torque 1 M 2.6 x 4mm (1) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 66 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 79
Step Size (Quantity) Torque 4 M 2.6 x 2.8mm, Red screw (3) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 67 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 80
1046 CD-ROM Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) 8X CD-ROM (73H9933) Step Size (Quantity) Torque 1 M 2 x 2.4mm, Special head (4) 1.5 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 81
8-20X CD-ROM (12J0115) Step Size (Quantity) Torque 1 M 2 x 1.7mm, Special head (4) 1.5 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 69 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 82
1050 Speaker / Microphone Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) Models 380, 380D, 385, and 385D 1 2 3 : Speaker 4 5 6 : Microphone Note: To remove the microphone the torque specified. Do not use the screw that you removed, use a new screw. 70 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 83
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 71 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 84
the user make a backup copy of all the information on the hard disk. Never remove the hard disk drive while the system is operating or is in suspend mode. Models 380, 380D, 385, and 385D Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) Step Size (Quantity) Torque 2 M 2.5 x 6mm - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 85
Step Size (Quantity) Torque 5 M 3 x 3mm (4) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 73 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 86
When replacing: When replacing the slim-type (12.5 mm) hard disk drive, assemble the spacer as follows: 1. Place the HDD spacer on the hard disk drive. Note: Make sure that the spacer is oriented properly. 2. Install the HDD-spacer assembly into the bracket; then screw. 74 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 87
Model 380E, 380ED, 385E, and 385ED Battery Pack (1010) Keyboard Unit (1030) Step Size (Quantity) Torque 2 (a) M 2.5 x 6mm, (1) (b) M 2.5 x 6mm, Nylon (2) 4 kgcm 3 M 2.5 x 6mm (3) (a) 3 kgcm (b) 4 kgcm 5 M 2.5 not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 75 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 88
Note: Step 9 is for the slim-type (12.5 mm) hard disk drive only. Attention The hard disk drive is sensitive to physical shock. When removing or replacing it, do not press the shaded area of the hard disk drive. 76 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 89
1070 LCD Unit Battery Pack (1010) Keyboard Unit (1030) Step Size (Quantity) Torque 2 M 2.5 x 6mm, Nylon (5) 4 kgcm Note: Make sure you use the correct screw and next page. Models 380E, 380ED, 385E, and 385ED, go to "Models 380E, 380ED, 385E, and 385ED" on page 79. ThinkPad 380, 385 (2635) 77 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 90
the screw to the torque specified. Do not use the screw that you removed, use a new screw. Go to "All Models" on page 80. 78 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 91
tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. Go to "All Models" on page 80. ThinkPad 380, 385 (2635) 79 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 92
All Models Step Size (Quantity) Torque 8 M 2.5 x 6mm (3) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 80 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 93
. 3. Before removing and replacing the system board assembly, make sure that the PCMCIA cards are removed and the eject levers are not sticking out. Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) ThinkPad 380, 385 (2635 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 94
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 82 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 95
1090 Upper Shield Case Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Step Size (Quantity) Torque 1 M 2.5 x 6mm (2) 4 screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 83 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 96
1100 Sub Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Upper Shield Case (1090) 84 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 97
1110 Lower Shield Case Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Upper Shield Case (1090) Step Size (Quantity) the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 85 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 98
Cable Routing When replacing the air duct, refer to the following artwork. 86 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 99
1120 PCMCIA Slot Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Upper Shield Case (1090) Lower Shield Case (1110) Step the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 87 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 100
1130 Fan Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Upper Shied Case (1090) Sub Card (1100) Notes: 1. Be careful not to touch the rotor and blade of the fan - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 101
Cable Routing When replacing the air duct, refer to the following artwork. ThinkPad 380, 385 (2635) 89 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 102
2010 LCD Front Cover Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) 1 2 3 : LCD Front Cover 4 : Control Knob Procedure continues on the following page. 90 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 103
The LCD front cover has several latches. Release the latches as shown in the figure in step 3 . 2. When replacing the control knob in step 4 , make sure that it works correctly. Step Size (Quantity) Torque 2 M 2.5 not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 91 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 104
2020 LCD Panel Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (2010) DSTN LCD Panel Note: In step 4 , lift the LCD screw to the torque specified. Do not use the screw that you removed, use a new screw. 92 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 105
TFT LCD Panel Step Size (Quantity) Torque 1 M 2.5 x 6mm (4) 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 93 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 106
Type 1 Type 2 94 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 107
2030 LCD Inverter Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front torque specified. Do not use the screw that you removed, use a new screw. TFT LCD (Type 2 only) Step Size (Quantity) Torque 2 M 2.0 x 3.7mm (2) 4 kgcm Note: - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 108
2040 LCD Misc. Parts Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (2010) LCD Panel (2020) LCD Inverter Card (2030) Hinges/Latches DSTN LCD . Do not use the screw that you removed, use a new screw. 96 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 109
TFT LCD: This artwork shows the TFT type 1 LCD. For the type 2, do the same procedure. 1 2 3 4 : Hinges 5 6 : Latches Step Size (Quantity) Torque 1 (a) M 2.5 x 6mm (2) 4 kgcm (b) M 2.5 x 6mm, Special head (1) 2 not use the screw that you removed, use a new screw. ThinkPad 380, 385 (2635) 97 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 110
When replacing: Replace the LCD miscellaneous parts as follows: 98 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 111
LCD Cable DSTN LCD ThinkPad 380, 385 (2635) 99 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 112
TFT LCD 100 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 113
5 Volume control 6 Diskette drive 7 Diskette eject button 8 CD-ROM drive 9 CD-ROM eject button 1 CD-ROM emergency eject hole 11 TrackPoint III 12 Built-in speaker 13 Palm rest 14 Built-in microphone 15 Fn Key 16 Keyboard 17 Fan louver 18 Status indicator 19 LCD panel ThinkPad 380, 385 (2635) 101 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 114
Rear View 1 External-monitor connector 2 Parallel connector 3 Serial connector 4 Power jack 5 External-input-device connector 6 Suspend mode indicator 7 Battery indicator 8 IR port 9 Power switch 1 PCMCIA slots 11 PC Card eject button 12 Security key hole 102 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 115
Bottom View 1 Memory-slot cover 2 System-expansion connector 3 Memory slot 4 Backup battery 5 Battery pack latch 6 Battery pack 7 Power shutdown switch ThinkPad 380, 385 (2635) 103 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 116
Parts Listing 380, 385 (2635) Models 380/380D/385/385D 104 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 117
-ion) 73H9951 Battery Pack (NiMH) 73H9952 Battery Pack Latch Kit 11J8315 FDD Bezel 73H9932 Blank Bezel 73H9934 FDD 11J8338 8X CD-ROM 73H9933 Support Structure (see Misc. Parts) CD/FDD Connector (CD-Model) 73H9935 FDD Connector (non CD-Model) 83H6527 Drive Bracket 73H9930 Speaker - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 118
Models 380E/380ED/385E/385ED 106 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 119
Battery Pack Latch Kit 11J8315 FDD Bezel 73H9932 Blank Bezel 73H9934 FDD 11J8338 Note: Order either of the below CD-ROM drives that match the FRU number of the drive being replaced. 8-20x CD-ROM 12J0115 8-20x CD-ROM 02K0491 Support Structure (see Misc. Parts) CD/FDD Connector (CD - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 120
Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9940 73H9946 73H9947 73H9942 73H9944 73H9949 108 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 121
LCD FRU (TFT) Type 1 1 LCD Cover 2 LCD Panel (12.1" TFT) LCD Inverter 3 LCD Cable 4 LCD Hinge 5 LCD Lens (see Misc. Parts) Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9941 05K9308 05K3119 73H9948 73H9943 73H9949 ThinkPad 380, 385 (2635) 109 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 122
Type 2 1 LCD Cover 2 LCD Panel (12.1" TFT) 3 LCD Inverter 4 LCD Cable 5 LCD Hinge 6 LCD Lens (see Misc. Parts) LCD Misc. Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 11J8860 11J9623 11J9622 11J9625 73H9943 73H9949 110 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 123
: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9940 73H9946 12J0139 73H9942 12J0138 73H9949 ThinkPad 380, 385 (2635) 111 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 124
LCD FRU (TFT) Type 1 1 LCD Cover 2 LCD Panel (12.1" TFT) LCD Inverter 3 LCD Cable 4 LCD Hinge 5 LCD Lens (see Misc. Parts) LCD , Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 73H9941 05K9308 05K3119 73H9948 73H9943 73H9949 112 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 125
Type 2 1 LCD Cover 2 LCD Panel (12.1" TFT) 3 LCD Inverter 4 LCD Cable 5 LCD Hinge 6 LCD Lens (see Misc. Parts) LCD Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) Cable Clamp (1) 11J8860 11J9623 11J9622 05K4358 73H9943 73H9949 ThinkPad 380, 385 (2635) 113 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 126
Keyboard Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hebrew Hungarian Italian Japanese Korean Latin Spanish Norwegian 11J8299 11J8302 83H6486 11J8311 11J8310 11J8300 11J8312 11J8313 83H6482 83H6481 83H6483 11J8304 11J8301 11J8303 83H6475 83H6474 114 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 127
Common/Option Parts List Miscellaneous Parts Misc. Parts Include the following: Support structure Air Duct Audio Jack Holder Power Switch Knob LCD GNG Holder, x 3, Bind head (4) Nylon Screw Kit Include the following: M2.5 x 25 (Nylon) (1000) 12J0145 05K4313 05K4316 ThinkPad 380, 385 (2635) 115 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 128
. 380/385 Port Replicator 8X CD-ROM AC Adapter (56W) 2-pin 3-pin Cover Set for 380/385 Port Replicator 2.1 GB Hard Disk Drive Assembly 3.2 GB Hard Disk Drive Assembly 5.1 GB Hard Disk Drive Assembly Headset Interface Cable to System for Keyboard Interface Cable to Keyboard for Keypad Microphone - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 129
Italian Swedish U.K. English Norwegian U.S. English Black Keyboard French German Italian Swedish U.K. English Norwegian U.S. English Accessories Keyboard/Mouse Cable Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Ver 1.40 95F5741 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 130
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number 13H5264 13H5267 Used in These Countries Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 131
power cords: Note The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number 76H3514 76H3516 76H3518 76H3520 76H3522 Used in These Countries Argentina , Sweden, Turkey, former Yugoslavia Denmark Bangladesh, Pakistan, South Africa, Sri Lanka ThinkPad 380, 385 (2635) 119 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 132
IBM Power Cord Part Number 76H3524 76H3526 76H3528 76H3530 76H3532 76H3535 Used in These Countries Abu Dhabi, Albania, Antigua, Oman, People's Republic of China, Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Italy, Ethiopia, Libya Israel Korea 120 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 133
ThinkPad 560, 560E (2640) Read This First 123 Checkout Guide 127 Memory Checkout 128 System Board Checkout 129 Keyboard or Auxiliary Input Device Checkout . 129 TrackPoint III Checkout 130 Diskette Drive Checkout 130 Status Indicator Checkout 131 Power Systems Checkout 131 Port Replicator - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 134
Front View 183 Bottom View 184 Rear View 185 Parts Listing 560, 560E (2640 186 LCD FRU (DSTN 189 LCD FRU (TFT 190 Common and Option Parts List 193 122 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 135
134. How to Diagnose Multiple FRUs: When the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing multiple FRUs, try removing or exchanging each FRU, one by one in the designated sequence, to see if the symptoms change. ThinkPad 560, 560E (2640) 123 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 136
FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, and serial number 9. Customer's name and address Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following: 124 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 137
in the FDD Diskette drive damage caused by the diskette drive cover being pressed or service or modification. HDD spindles can become noisy from being subjected to excessive force or from being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. ThinkPad 560, 560E (2640 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 138
place, the click buttons of the TrackPoint III cannot be pressed. (See the note in "1050 Keyboard Unit" on page 163.) 7. Replace the screws. 8. Power on the computer and wait until the POST ends. 9. Verify that the "Bottom View" on page 184 for the power shutdown switch. 126 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 139
Numeric Error Codes table. "Running the Diagnostics" on page 151. "Checking the Installed Devices List" on page 152. "Symptom-to-FRU Index" on page 138, and then use the Other Symptoms table. Use the customer-reported symptoms and go to "Symptom-to-FRU Index" on page 138. ThinkPad 560, 560E (2640 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 140
(if installed). 2. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup screen appears. 3. Select Test and press Enter. 4. Select Memory and press Enter to run the memory test on base memory. If an error appears, replace the system board. 5. Power off the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 141
are supported for this computer: Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of the these devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not recur, recheck the connector. ThinkPad 560, 560E (2640 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 142
the following to isolate the problem to a controller, drive, or diskette. A scratch, write-enabled, nondefective 2HD diskette is required. FDD-1 represents an external diskette drive attached through the external diskette drive connector. FDD-2 represents the port replicator. Warning: Make sure that - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 143
Checking the Battery Pack" on page 133 "Checking the Backup Battery" on page 134 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. ThinkPad 560, 560E (2640) 131 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 144
the battery pack. If the charge indicator still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the DC/DC card. Then reinstall the battery pack. If the reinstalled battery pack is not charged, go to the next section. 132 IBM Mobile Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 145
less than +11.0 V dc after recharging, replace the battery. Note: If the voltage of the battery pack is 0 V, it is not defective. 4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. ThinkPad 560, 560E (2640) 133 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 146
not correct, the backup battery has been discharged. Replace the backup battery. If the backup battery discharges quickly after replacement, replace the system board. Port Replicator Checkout Use the following procedure to isolate a port replicator problem. A port replicator attaches to the system - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 147
key (Fn+F4). The LCD is closed. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. ThinkPad 560, 560E (2640 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 148
battery power indicator blinks orange. Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Features program. Notes Notes: 1. In the ThinkPad The ring indicator (RI) is activated. The Fn key is pressed. (Resume) An external keyboard key is pressed while the computer is operating with ac - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 149
key (Fn+F12). Timer conditions are satisfied in suspend mode. A critically low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. ThinkPad 560, 560E (2640) 137 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 150
. If the symptom is not listed, go to "Undetermined Problems" on page 149. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error FRU / Action in Sequence 10X 101: Interrupt failure. 102 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 151
the POP (power-on password) in Easy-Setup. 1. Go to "Checking the Battery Pack" on page 133. 1. System board 1. Check if the configuration was changed. For example, check if the DIMM card is added. 1. Run the hard disk drive test. 2. Hard disk drive 1. System board ThinkPad 560, 560E (2640) 139 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 152
/ Error 2XX 201: Memory data error. 202: Memory line error 00-15. 203: Memory line error 16-23. 205: Memory test failure on on-board memory. 221: ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.) 601, 6XX (601: Diskette drive or controller error.) 602 (Diskette read error.) 604 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 153
error. 8613: System board or TrackPoint error. I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device. I9990303 (Bank-2 flash ROM check sum error board 1. Go to "Undetermined Problems" on page 149. ThinkPad 560, 560E (2640) 141 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 154
ID: If an error is detected by the diagnostic tests, a three-digit device ID is displayed, indicating the suspected device. Icon Device ID 001 003 007 086 002 Suspected Device System board Keyboard Math coprocessor Pointing device Memory 050 Display 017 Hard disk drive 142 IBM Mobile Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 155
50 51 60 FRU System board Reserved External keyboard External mouse LCD assembly External CRT 1. Reseat the diskette drive (FDD-1) 2. Diskette drive (FDD-1) 1. Reseat the diskette drive (FDD-2) 2. Diskette drive (FDD-2) 1. Reseat the hard disk drive 2. Hard disk drive ThinkPad 560, 560E (2640) 143 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 156
the problem still remains after replacement of the FRUs, go to "Undetermined Problems" on page 149. Beep Symptoms Symptom / Error Continuous to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.) Two short beeps with error codes. IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 157
connectors. 3. LCD assembly 4. System board LCD assembly Keyboard or TrackPoint III Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard cable on the system board. 2. Keyboard 3. System board ThinkPad 560, 560E (2640) 145 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 158
yellow, to orange. 1. Check that a correct battery is installed. 2. Battery pack 3. DC/DC card 4. System board Battery indicator does not turn on when the battery is installed. c. DC/DC card Battery pack System board Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 159
work correctly. See "External Display Self-Test" in "Common Devices Checkout" section. Printer problems. 1. Run printer self-test. 2. Parallel port device 3. Cable 4. System board Serial or parallel port device problems. 1. Device 2. Device cable 3. System board ThinkPad 560, 560E (2640) 147 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 160
noise from the fluorescent light. 3. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code. Other Symptoms Symptom / Error Errors occur only when the port replicator is used. PCMCIA slot pin is damaged. FRU / Action in Sequence - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 161
if the problem has changed. 6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRUs one at a time. Do not replace a nondefective FRU. LCD assembly System board ThinkPad 560, 560E (2640) 149 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 162
Status Indicators" "Running the Diagnostics" on page 151 "Displaying the Error Log" on page 152 "Checking the Installed Devices List" on page 152 "Running a Low-Level Format" on page 153 "Checking the PC Test Card LED" on page 153 "Fn Key Combinations" on page 153 Status Indicators The system status - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 163
Battery fully charged Battery charging Battery needs charging Data is read from or written to the hard disk drive. Numeric keypad on the keyboard is enabled. Caps lock mode is enabled. Arrow keys by repeating this step. A √ mark appears beside the selected devices. ThinkPad 560, 560E (2640) 151 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 164
configuration for each type of device. For Model ThinkPad 720 and 720C, FDD-1 represents an external diskette drive attached through the external diskette drive connector. Similarly, the FDD-2 icon represents the second drive, usually attached through a port replicator. 152 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 165
fails, replace the FRU shown by the diagnostic error code. Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works mode (High Power, Intelligent, and Economy) Hibernation invocation ThinkPad 560, 560E (2640) 153 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 166
(560, 560E) The following table is an overview of the system features. Feature Processor Bus Architecture Memory (Standard) Memory (Option) CMOS RAM VGA Video Diskette Drive (External) Hard Disk Drive I/O Port Description 560 Intel® Pentium® 100 MHz Intel Pentium 120 MHz Intel Pentium 133 MHz 560E - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 167
Feature Audio Infrared Transfer PCMCIA Description 16-bit audio Internal speaker Internal microphone Mechanical volume 560 IrDA** 1.0 560E IrDA 1.1 One Type-III or two Type-II ThinkPad 560, 560E (2640) 155 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 168
personnel should service the computer. The arrows in the "Removals and Replacements" section show battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 156 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 169
ignition or explosion of the battery. Turn the computer upside down. Step Length (Quantity) Torque 1 7 mm, Nylon (1) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 157 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 170
1020 DIMM (If Installed) Turn the computer upside down. Step Length (Quantity) Torque 1 7 mm, Nylon (1) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 158 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 171
1030 Battery Pack Turn the computer upside down. ThinkPad 560, 560E (2640) 159 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 172
1040 Frame Battery Pack (1030) Step Length (Quantity) Torque 1 12 mm, Nylon (2) 4.0 kgcm 2 7 mm, Nylon (6) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 160 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 173
ThinkPad 560, 560E (2640) 161 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 174
to remove the Esc key when you remove the frame. If the Esc key is removed, replace it as shown. When replacing the frame, check whether the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons will not work. 162 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 175
new screw. When replacing:: When replacing the frame, first replace the middle four screws shown in black in the figure; then check whether the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons will not work. ThinkPad 560, 560E (2640) 163 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 176
164 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 177
Note Be careful not to remove the Esc key when you remove the frame. If the Esc key is removed, replace it as shown. ThinkPad 560, 560E (2640) 165 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 178
166 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 179
1060 LCD Assembly Battery Pack (1030) Keyboard Unit (1050) Note: For the LCD FRU removals and replacement, go to "2010 LCD Front Cover" on page 173. Step Length (Quantity) Torque 1 4 mm, flathead, Nylon (2) 4.0 kgcm use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 167 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 180
1070 Speaker Battery Pack (1030) Keyboard Unit (1050) 168 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 181
it. Battery Pack (1030) Keyboard Unit (1050) Step Length (Quantity) Torque 1 7 mm, Nylon (1) 4.0 kgcm 5 3 mm (2) 3.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 169 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 182
1090 PCMCIA Slot Assembly Battery Pack (1030) Keyboard Unit (1050) Note: Before removing and replacing the PCMCIA slot assembly, make sure that the PCMCIA cards are removed and the eject levers are not specified. Do not use the screw that you removed, use a new screw. 170 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 183
Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) Speaker (1070) Hard Disk Drive (1080) PCMCIA Slot Assembly (1090) Notes: 1. The system unit serial number must be restored when the system board is replaced not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 171 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 184
Step Length (Quantity) Torque 4 4 mm, Nylon (2) 4.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 172 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 185
constantly lighted dots is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 173 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 186
The LCD front cover has several latches. Release the latches as shown in step 3 . For the DSTN LCD, there are two slide knobs in step 4. When replacing: Make sure that the slide knobs work correctly. 174 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 187
2020 LCD Panel Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) LCD Front Cover (2010) DSTN Panel Step Size (Quantity) Torque that you removed, use a new screw. When Replacing: Connect the LCD connector to the inverter card by lining them up straight: ThinkPad 560, 560E (2640) 175 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 188
TFT Panel TFT LCD Note For Model 560, use only the TFT 1 LCD. For Model 560E: - When replacing the entire LCD assembly, use only the TFT 2. - When replacing the an individual LCD FRU, use either the TFT 1 or the TFT 2 Do not use the screw that you removed, use a new screw. 176 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 189
the LCD panel, do not press on the LCD glass surface. Pressing on the glass surface might damage the LCD. Press only on the connector. ThinkPad 560, 560E (2640) 177 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 190
When replacing: There are two types of rear covers for the Model 560E TFT LCD unit. Verify the type and follow the relevant information. 1. If there are bosses on the rear cover, put each the following figure: Note: The difference between A and B must be less than 0.4 mm. 178 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 191
2030 Inverter Card Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) LCD Front Cover (2010) LCD Panel (2020) DSTN Panel Step Size (Quantity) Torque 1 M 2.5 x 6 mm, tighten it to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 179 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 192
Replacing: Ensure the LCD connector and inverter card are properly aligned. Step Size (Quantity) Torque 2 M 2.0 x 3.7 mm, flathead (2) 3.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 180 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 193
Installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) LCD Front Cover (2010) LCD Panel (2020) Inverter Card (DSTN only)(1140) DSTN 1 2 : LCD cable 3 4 : Hinges When replacing: see the not use the screw that you removed, use a new screw. ThinkPad 560, 560E (2640) 181 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 194
replacing: See the following figure: Step Size (Quantity) Torque 1 M 2.5 x 6 mm, flathead (2) 3.0 kgcm 3 M 2.5 x 6 mm (3) flathead 3.0 kgcm Note: Make sure you use the correct screw and tighten it to the torque specified. Do not use the screw that you removed, use a new screw. 182 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 195
Front View 1 LCD 2 Contrast Control 3 Brightness Control 4 Headphone Jack 5 Microphone/Line-In Jack 6 Volume Control 7 PCMCIA Slots 8 PC Card Eject Buttons 9 Battery Pack 1 TrackPoint III 11 LCD Latch 12 Fn Key 13 Keyboard 14 Indicator Panel 15 Built-In Microphone ThinkPad 560, 560E (2640) 183 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 196
Bottom View 1 System-Expansion Connector 2 Power Shutdown Switch 3 Memory Slot 4 Memory-Slot Cover 5 Battery Pack Latch 184 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 197
Rear View 1 Power Switch 2 IR Port 3 External Diskette Drive Connector 4 External Monitor 5 Parallel Connector 6 Serial Connector 7 Security Keyhole 8 External-Input-Device Connector 9 Power Jack ThinkPad 560, 560E (2640) 185 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 198
Parts Listing 560, 560E (2640) 186 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 199
the TFT LCD: For Model 560, use only the TFT 1 LCD. For Model 560E: - When replacing the entire LCD assembly, use only the TFT 2. - When replacing an individual LCD FRU, match the new FRU to the installed FRU. See "TFT Panel" on page 176 to distinguish the TFT type. ThinkPad 560, 560E (2640) 187 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 200
number of the drive being replaced. (U.S.-2640, model 1xx, 2xx, 3xx, 4xx) Hard Disk Drive (2.1 GB) 83H7080 Hard Disk Drive (2.1 GB) 12J4569 HDD Flexible Cable 11J8920 DC/DC Card, 560 05K4300 (U.S.-2640, model 1xx, 2xx, 5xx, Exx, Fxx) DC/DC Card, 560E 05K4301 (U.S.-2640, model 3xx, 4xx - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 201
LCD FRU (DSTN) Index 1 2 3 4 5 6 7 8 9 System Unit LCD Front Cover Control Knob LCD Panel Spacer Inverter Card Shield Sheet LCD Cable Hinges LCD Rear Cover 20H4265 46H4158 - 46H4159 46H4152 46H4157 46H4156 46H4155 20H4263 ThinkPad 560, 560E (2640) 189 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 202
LCD FRU (TFT) TFT 1 (12J1600) Index 1 2 3 4 5 6 7 8 System Unit LCD Front Cover Control Knob LCD Panel Inverter Card Shield Sheet LCD Cable Hinges LCD Rear Cover 05K4603 11J9664 - 82H5509 46H4165 12J1601 11J9663 11J9646 190 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 203
TFT 2 (11J9626) Index 1 2 3 4 5 6 7 8 System Unit LCD Front Cover Control Knob LCD Panel Inverter Card Shield Sheet LCD Cable Hinges LCD Rear Cover 11J9627 46H4224 - 11J9632 46H4165 11J9629 11J9628 11J9646 ThinkPad 560, 560E (2640) 191 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 204
Keyboard Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian Japanese Korean Latin Spanish Norwegian Portuguese 97H3875 97H3889 97H3887 97H3877 97H3893 97H3894 97H3890 97H3881 97H3885 97H3892 97H3880 97H3883 97H3882 97H3888 97H3874 97H3873 192 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 205
Port Replicator DIMM 8MB DIMM 16MB DIMM 32MB DIMM 64MB Interface Cable to System for Keyboard Interface Cable to Keyboard for Keypad Mini-DIN to Mini-DIN Cable. 85G1529 39H2220 39H2221 83H7080 66G7871 95F5723 05K4645 42H2767 42H2768 42H2769 42H2817 84G2531 84G2532 84G6474 ThinkPad 560, 560E (2640 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 206
Keyboard French German Italian Swedish U.K. English Norwegian U.S. English Accessories Keyboard/Mouse Cable Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad 84G6303 84G6297 84G6309 84G2529 54G0444 72X8546 35G4703 66G5180 95F3598 06J0333 194 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 207
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number 13H5264 14F0033 13H5270 13H5273 Guinea, New Zealand, Papua, Paraguay, Uruguay Bangladesh, Pakistan, South Africa, Sri Lanka ThinkPad 560, 560E (2640) 195 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 208
power cords: Note: The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number 25H2205 25H2207 25H2209 25H2211 25H2213 25H2215 25H2219 25H2221 25H2223 Republic of China, Qatar, Singapore, United Kingdom Thailand Switzerland Chile, Italy Israel 196 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 209
For 3-pin slim power cords: IBM Power Cord P/N 76H3514 76H3516 76H3518 76H3520 76H3522 76H3524 76H3526 76H3528 76H3530 76H3532 76H3535 of China, Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Italy, Ethiopia, Libya Israel Korea Thailand ThinkPad 560, 560E (2640) 197 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 210
198 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 211
760CD 241 Model 760E or 760ED 242 Model 760L or 760LD 243 Model 760EL or 760ELD 244 Model 760XL or 760XD 245 FRU Removals and Replacements 246 1010 Rear Connector Door 247 1020 Diskette Drive/CD-ROM Drive . . . . . 248 © Copyright IBM Corp. 1997 199 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 212
1030 Battery Pack 250 1040 Hard Disk Drive 251 1050 DIMM 252 1060 Top Cover 256 1070 Keyboard Unit 257 1080 LCD Unit 258 1090 Front IR 259 1095 Rear IR 261 1100 System Board Assembly 262 1125 Upper Shield 266 1110 Video Card/Fan (Model Unique) . . . . 267 1135 External Diskette Drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 213
Listing 760 (9546, 9547 346 Model 760CD 349 Model 760E (CD Nonupgradable Type) . . . . 353 Model 760E (CD Upgradable Type) or 760ED . 357 Model 760L 362 Model 760LD 365 . . . 398 LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855 400 Common or Option Parts List 402 ThinkPad 760 (9546, 9547) 201 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 214
Problems: If you suspect a problem with the Port Replicator, see "Port Replicator Checkout" in the "Common Devices Checkout" section for more information. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 215
with multiple labels Damaged or bent diskette eject button CD-ROM drive damage caused by excessive forces shock, or by being dropped Fuses blown by attaching a nonsupported device Forgotten computer or hard disk password (making the computer or hard disk unusable) ThinkPad 760 (9546, 9547) 203 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 216
to excessive force or by being dropped. I9990303 errors can be caused by exposure to strong magnetic fields. How to Disable the Power-On Password: 1. Power-off the computer. 2. Open the keyboard, and remove the diskette drive or CD-ROM drive and the battery pack. 3. Install a jumper on the power-on - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 217
guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors "Symptom-to-FRU Index" on page 223, and then use the Numeric Error Codes table. "FRU Codes" on page 227. "Symptom-to-FRU Index" - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 218
on the DIMM adapter card. When a 64 MB 2bank DIMM is installed, the dip switch is located to the left as case 2, and the base memory (8 MB) on the DIMM adapter card is disabled. The 64MB 2 bank DIMM is accepted only in slot 2. If the card is installed in slot 1, the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 219
760ED/760EL/760ELD DIMM 0MB 8MB 16MB Base Memory 8MB 7808KB 16000KB 24192KB Base Memory 16MB 16000KB 24192KB 32384KB 24MB 32384KB 40576KB 32MB Models 760XL/760XD Dip Switch Right Slot 1 16MB Slot 2 0MB Total Memory 32MB 8MB 40MB 16MB 48MB 32MB 64MB 32MB 32MB 80MB Left 16MB 64MB - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 220
(if installed). 2. Press and hold the F1 key; then power-on the computer. Hold the F1 key down until the Easy-Setup screen appears. 3. Select Test and press Enter. 4. Select Memory and press Enter to run the memory test on base memory. If an error appears, replace the system board. 5. Power-off the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 221
at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard card cable. Replace the keyboard card cable. Replace the keyboard card assembly. Replace the video card. Replace the system board. The following auxiliary input devices are supported for this computer: Numeric - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 222
selecting Test in the Easy-Setup menu. 2. Select DSP and run the diagnostic tests. 3. If the test detects a DSP card problem, replace the DSP card. Audio ( problem, replace the audio (ESS) card. TrackPoint III Checkout If the TrackPoint III does not work, check the configuration in the ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 223
following FRUs (see "FRU Removals and Replacements" on page 246): a. Diskette drive/CD-ROM drive b. Battery pack c. Hard disk drive d. Top cover e. LCD unit f. Keyboard unit g. Rear IR h. System board another pin might damage the card. 5. Check the rotation of the fan. ThinkPad 760 (9546, 9547) 211 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 224
problem persists, replace the system board. Diskette Drive Test Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write enabled, nondefective 2HD diskette is required. FDD-1 represents the the diskette drive in the UltraBay. FDD-2 represents the port replicator - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 225
it again as FDD-1. If no errors occur in the FDD-1 position, the drive is not defective. Go to "Port Replicator Checkout" in "Common Devices Checkout" section to isolate the replicator problem. 7. If the drive is attached through an Expansion Unit, go to the service manual of the Expansion Unit to - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 226
217. "Checking the Standby Battery" on page 218. "Port Replicator Power Overload" on page 222. Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. If the power-on - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 227
pack and leave it to return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. Checking the Battery Pack: Battery charging will not start until the Fuel-Gauge shows that less than 95% of the total power remains; with this - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 228
2 Ground If the voltage is correct, the Car-Battery Adapter is working correctly. Check that the computer runs with the AC Adapter. If it runs correctly with the AC Adapter, check the system board. If the problem still remains, replace the following FRUs one at a time. 216 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 229
of the car battery should be checked by appropriate service personal. Checking the Backup Battery 1. Power-off the computer and unplug the AC Adapter from the computer. 2. Open the keyboard, and remove the diskette drive/CD-ROM drive, the battery pack, and the hard disk drive. 3. Remove the top - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 230
after replacement, replace the system board. Checking the Standby Battery 1. Power-off the computer and unplug the AC Adapter from the computer. 2. Open the keyboard, and remove the diskette drive/CD-ROM drive, the battery pack, and the hard disk drive. 3. Remove the top cover and keyboard unit - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 231
Voltage (V dc) + +4.0 − Ground If the voltage is less than +4.0 V dc, replace the DC/DC card. If the voltage is still low, replace the system board. If the voltage is more than +4.0 V dc, power-off the computer, replace the standby battery, and go to the next step. 9. Ensure that the AC Adapter - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 232
resolve the problem, replace the system board. Power Management Features Three power management modes are provided by the computer to reduce power consumption and prolong battery power. Standby Mode: When in standby mode the following occurs: The LCD backlight turns off. The hard disk motor stops - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 233
elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. The battery condition is low. The battery power indicator blinks orange. In the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 234
-on switch is turned on. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. Port Replicator Power Overload: If power shutdowns occur intermittently when using PCMCIA-2 devices via - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 235
. If the symptom is not listed, go to "Undetermined Problems" on page 235. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error FRU / Action in Sequence 10X 101: Interrupt failure. 102 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 236
password.) 161 (Dead battery.) 163 (Time and date were not set.) 173 (Configuration data was lost.) 174 (Configuration error: Perform" error.) FRU / Action in Sequence 1. Go to "Memory Checkout" on page 206. 2. Expansion Unit/Port Replicator 3. System board 1. Set HDPs for both hard disk drives - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 237
on-board memory. 221: ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.) FRU / Action in Sequence 1. Reset the startup sequence in Easy-Setup. 1. System board 1. Set the system identification using the ThinkPad Hardware Maintenance Diskette. 1. Go to "Checking the Battery Pack - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 238
2. Diskette drive assembly 3. System board 1. Serial device 2. Communication cable 3. System board 1. Hard disk drive 2. System board 1. System board 2. Video card 1. PCMCIA slot assembly 2. PCMCIA device 3. System board 1. External mouse 2. External keyboard 3. System board 226 IBM Mobile Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 239
board or TrackPoint error. I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device. I9990303 (Bank-2 flash ROM check sum error.) Other codes not listed above FRU / Action in Sequence 1. Reseat the keyboard connector on the video - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 240
drive (HDD-4) 2. Hard disk drive (HDD-4) PCMCIA-2 (replicator) PCMCIA (under UltraBay) PCMCIA slot assembly CD-ROM drive External CD-ROM drive Note: The device ID and error codes are used to indicate the detail portion of the FRU which caused the error. If replacing a FRU does not correct a problem - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 241
. (System cannot power-on due to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.) Two short beeps with error codes. Two short beeps with blank screen. FRU connector. 3. Speaker 4. DSP card/audio (ESS) card 5. DC/DC card ThinkPad 760 (9546, 9547) 229 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 242
/TrackPoint III-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. FRU / Action in Sequence 1. Reseat the keyboard connector on the video card. 2. Reseat the three keyboard cables on the keyboard card. 3. Keyboard 4. Video card 5. System board 230 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 243
5. System board Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during operation. 1. Go to "Power Systems Checkout" on page 213. 2. Battery pack 3. Remove the battery pack and let it cool for 2 hours. 4. DC/DC card 5. Power sources ThinkPad 760 (9546, 9547) 231 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 244
(size) appears different from actual size. Go to "Memory Checkout" on page 206. System configuration does not match the installed devices. Go to "Checking the Installed Devices List" on page 238. System hangs intermittently. Go to "Intermittent Problems" on page 234. 232 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 245
check the audio (ESS) card. 3. Check that the device driver is installed correctly. Peripheral-Device-Related Symptoms Symptom / Error External display does not work correctly. Printer problems. Serial or parallel port device problems. FRU / Action in Sequence 1. See "External Display Self-Test - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 246
light. 3. Reseat the IR unit. 4. Run the advanced diagnostic test. If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code. Other Symptoms Symptom / Error Errors occur only when Port Replicator is used. PCMCIA slot pin is damaged. FRU / Action in Sequence See - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 247
. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive/CD-ROM drive or the device - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 248
239 "Fn Key Combinations" on page 240 Status Indicators The system status indicators show the current computer status in different colors (green, yellow, and orange). Symbol Color Green Orange Blinking orange Green Blinking Green Green Meaning Battery fully charged Battery charging Battery needs - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 249
4 5 6 7 8 9 Meaning Remaining battery Secondary battery status Main battery status Diskette drive in-use Hard disk in-use Numeric lock Caps lock Scroll lock How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 250
exit interrupt is sensed by the test program. Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors. 1. End the test, if it is running. 2. Press - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 251
or PCMCIA-1 icons represent the first drive in the system configuration for each type of device. Similarly, the FDD-2 or PCMCIA-2 icons represent the second drive, usually attached through a port replicator or an expansion unit. The HDD-2 icon represents the hard disk drive in the UltraBay. The HDD - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 252
Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains between high power, intelligent, and economy) Hibernation invocation 240 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 253
architecture Memory (standard) Memory (option) CMOS RAM VGA video Diskette drive (removable) Hard disk drive (removable) Enhanced video card CD-ROM ( function Telephony function MWave function Two IR ports IrDA 1.0 ASK 1.15 million bps One Type-III or two Type-II ThinkPad 760 (9546, 9547) 241 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 254
decoding - MPEG2 CD-ROM (removable) DSP card 760ED - 5-inch, 4X, 6X, or 8X speed, IDE interface Audio function Fax/modem function Telephony function MWave function Infrared transfer Two IR ports IrDA 1.0 ASK 1.15 million bps PCMCIA/cardbus One Type-III or two Type-II 242 IBM Mobile Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 255
), 3.5-inch Hard disk drive (removable) 810MB, 2.5-inch 1.08GB, 2.5-inch 1.2GB, 2.5-inch CD-ROM (removable) 760LD - 5-inch, quadruple speed, IDE interface ESS card Audio function Infrared transfer Two IR ports IrDA 1.0 ASK 1.15 million bps PCMCIA One Type-III or two Type-II ThinkPad 760 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 256
Hard disk drive (removable) 810MB, 2.5-inch 1.08GB, 2.5-inch 1.2GB, 2.5-inch CD-ROM (removable) 760ELD - 5-inch, quadruple speed, IDE interface ESS card Audio function Infrared transfer Two IR ports IrDA 1.0 ASK 1.15 million bps PCMCIA/cardbus One Type-III or two Type-II 244 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 257
disk drive (removable) 760XD - 3.0GB 2.5-inch 760XL - 2.1GB 2.5-inch CD-ROM (removable) 760XD - 5-inch, 8x speed, IDE interface Audio function 760XD - DSP card 760XL - ESS card Infrared transfer Two IR ports IrDA 1.0 ASK 1.15 million bps PCMCIA/cardbus One Type-III or two Type-II ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 258
and replacements. Do not damage any part. Only certified and trained personnel should service the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 246 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 259
1010 Rear Connector Door Remove the center latch 1 ; then remove the rear connector door by flexing it 2 . ThinkPad 760 (9546, 9547) 247 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 260
1020 Diskette Drive/CD-ROM Drive Diskette Drive (Model Unique) Note: If the security latch A is at the left position, push and slide it to the right position (unlock). 248 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 261
CD-ROM Drive (Model Unique) Attention Note: Remove the CD-ROM drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM drive when removing it. Note: If the security latch A is at the left position, push and slide it to the right position (unlock). ThinkPad 760 (9546, 9547) - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 262
1030 Battery Pack CD-ROM Drive (Model unique) (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing the battery pack. 250 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 263
Disk Drive Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 264
1050 DIMM 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) 252 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 265
Other Models 1 Turn the computer upside down. 2 1 1 3 ThinkPad 760 (9546, 9547) 253 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 266
5 5 4 4 254 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 267
DIMM, at an angle of approximately 20°, into the socket; then press it firmly. 3. Pivot the DIMM until it snaps into place. 1 2 Side View 2 1 20 2 1 ThinkPad 760 (9546, 9547) 255 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 268
1060 Top Cover Diskette Drive/CD-ROM Drive (1020) Battery Pack (760C/760L/760E/760EL) (1030) Hard Disk Drive (1040) Note: When replacing the top cover, be careful not to damage the resume switch, shown in the figure. 1 4 mm use the screw that you removed, use a new screw. 256 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 269
1070 Keyboard Unit Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard. ThinkPad 760 (9546, 9547) 257 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 270
1080 LCD Unit Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) 3 6 mm 6 4 5 When replacing 1 2 Step Size (Quantity) Torque 1 4mm, Nylon (4) 4.5 kgcm 3 6mm, Nylon (2) 4.5 kgcm Note: Make sure you use the correct screw and tighten the screw to - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 271
1090 Front IR Models 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) System Board Assembly (1100) After removing the DIMM adapter card, remove the front IR. ThinkPad 760 (9546, 9547) 259 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 272
Other Models Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) 1 4 mm 8 mm 2 8 mm 2 3 4 Step Size (Quantity) Torque 1 8mm, Nylon (2) 4mm, Nylon (1) 4 kgcm Note: Make sure you use the correct screw and tighten the screw - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 273
1095 Rear IR Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) LCD Unit (1080) 1 6 mm 2 Step Size (Quantity) Torque 1 6mm, Nylon (4) 4 kgcm Note: Make sure you use the correct screw and tighten - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 274
Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Rear IR (1090) Note: In step 1, gently pushing the shaded area 1 , lift the switch cover halfway up 2 , as shown. Then pull the switch lever out to remove 3 . 262 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 275
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 760 (9546, 9547) 263 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 276
DIMM adapter card. Then remove the IR flexible cable in step 13 . When replacing: Refer to the following figure to locate the DIMM adapter card. Make sure that the connector of the DIMM adapter card is connected firmly. A loose or wrong connection can cause memory errors. 264 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 277
Other Models When replacing: When replacing the power switch, align the power switch and power actuator in step 2 of the following figure. Check that the power switch operates correctly before tightening any screws. ThinkPad 760 (9546, 9547) 265 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 278
1125 Upper Shield Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Step Size Do not use the screw that you removed, use a new screw. 266 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 279
Model Unique) Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) , the LCD will not work. Verify the 760ED model you are servicing. Standard Video Card Models 760C/760L/760E/760ED/760EL/760LD/760ELD Step ThinkPad 760 (9546, 9547) 267 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 280
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. When replacing: The following figure shows the microphone routing. 268 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 281
. Do not use the screw that you removed, use a new screw. In step 5 , turn the video card upside down to disconnect the cable in step 6 . ThinkPad 760 (9546, 9547) 269 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 282
For Model 760XD, remove the fan as follows. Note: Be careful not to touch the fan rotor when assembling or disassembling. When replacing: The following figure shows the microphone routing. Model 760XD Other Models 270 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 283
Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) For models 760CD/760LD/760E/760ED/760EL/760ELD/760XL/760XD ThinkPad 760 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 284
Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) 760XL/760XD 1 : DC/DC Card 2 : Air Duct Other Models 272 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 285
When replacing: Make sure that the microphone cable does not catch between the system board and the spacer on the DC/DC card. ThinkPad 760 (9546, 9547) 273 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 286
Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) DC/DC Card (1120) Notes: 1. There are two models for 760E, slim type and - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 287
When replacing: 1. The following figure shows the microphone cable routing. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced. ThinkPad 760 (9546, 9547) 275 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 288
) When replacing: 1. The following figure shows the microphone cable routing for models 760XL/760XD. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced. 276 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 289
Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) DC/DC Card (1120) DSP Card / Audio (ESS) Card (1130) ThinkPad 760 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 290
not connected, you cannot power on the computer. Do not apply any extra force to the shaded area of the CPU card when connecting. 278 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 291
and PCMCIA Slot Assembly Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD is attached to the base cover. 2. Before removing and replacing the system board, make sure that the PCMCIA cards are removed ThinkPad 760 (9546, 9547) 279 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 292
Models 760XL/760XD 280 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 293
Other Models Step Size (Quantity) Torque 1 14mm, Nylon (2) 2.5 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 760 (9546, 9547) 281 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 294
1160 Palm Rest Top Cover (1060) Keyboard Unit (1070) 1 Turn the keyboard upside down. 2 5 mm, Flathead 4 mm 4 mm 3 Turn the keyboard right-side up. 4 2 1 5 4 3 1 2 282 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 295
1170 Keyboard, Information Panel Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Note: When pulling the lever off the foot 1 , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 2 4 mm 3 2 4 1 1 ThinkPad 760 (9546, 9547) 283 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 296
284 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 297
1180 Keyboard Cable Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Note: When pulling the lever off the foot 1 , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 2 4 mm 3 2 4 1 1 ThinkPad 760 (9546, 9547) 285 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 298
Notes: 1. When removing the latch from the keyboard base 6 , push both ends of the latch simultaneously. 2. When replacing the keyboard cable, place the cable correctly, as shown by the artwork in the circle. 286 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 299
1190 Keyboard Card Battery Pack (760C/760L/760E/760EL) (1020) Diskette Drive/CD-ROM Drive (1020) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) 1 4 mm 2 3 2 1 1 4 5 ThinkPad 760 (9546, 9547) 287 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 300
Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Keyboard Card (1190) Procedure continues on the following page. 288 IBM Mobile Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 301
1 for Backup Battery 2 for Standby Battery 1 2 for Speaker 1 2 Note: When replacing the speakers, backup battery, and standby battery, position the cables as shown. ThinkPad 760 (9546, 9547) 289 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 302
This section discusses removal and replacement procedure for the LCD unit of the ThinkPad 760x series. After removing the LCD unit, check its part number; then go to the appropriate section: P/N 29H9226 (12.1 SVGA): There are two types of LCDs with the part number 29H9226. They differ in the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 303
careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 8 mm (4) 3 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 291 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 304
292 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 305
1020 LCD Panel, Interface Cable Assembly LCD Cover (1010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. The LCD panel is latched to the rear cover. Remove the LCD panel by bending the rear cover in step 6 . Too much force will - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 306
294 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 307
1030 Hinges LCD Cover (1010) LCD Panel (1020) (with interface cable assembly) Step Length (Quantity) Memo 1 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 295 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 308
to break the latches. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) 5 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. 296 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 309
Lift the LCD front cover a bit; then remove the microphone cable. ThinkPad 760 (9546, 9547) 297 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 310
2020 LCD Panel LCD Cover (2010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel a bit and disconnect the connector for the interface cable. If there is the kapton tape on the rear of the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 311
When replacing Attention: 1. The inverter card is very sensitive. Connect the interface cable as shown. Flexing the inverter card with too is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. ThinkPad 760 (9546, 9547) 299 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 312
2030 Interface Cable Assembly, Hinges LCD Cover (2010) LCD Panel (2020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Step Length (Quantity) Memo 2 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. 300 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 313
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 301 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 314
cover. Be careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 6 mm (2) 3 M2 x 5 mm (2) Note: Make sure you use the correct screw when replacing. 302 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 315
Lift the LCD front cover a bit; then remove the microphone cable. When replacing Position the microphone cable as shown.below. ThinkPad 760 (9546, 9547) 303 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 316
LCD Panel, Interface Cable Assembly LCD Cover (3010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2.5 x 4 mm (1) 2 M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing. 304 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 317
cable; then disconnect the three connecters as shown. When replacing Be careful not to place the core under the LCD panel. When replacing Attention: 1. The inverter card is very sensitive. A loose or incorrect connection of the connector can cause a serious problem. ThinkPad 760 (9546, 9547) 305 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 318
3030 Hinges LCD Cover (3010) LCD Panel (3020) (with interface cable assembly) Step Length (Quantity) Memo 1 M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. 306 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 319
cover. Be careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 6 mm (2) 3 M2 x 5 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 307 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 320
Lift the LCD front cover a bit; then remove the microphone cable. When replacing Position the microphone cable as shown. 308 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 321
4020 LCD Panel LCD Cover (4010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 309 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 322
the LCD panel slightly 2 ; then disconnect the flexible cable 3 and 4 . When replacing Attention: 1. The inverter card is very sensitive. Connect the interface cable as shown. card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 310 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 323
Panel (4020) 1 , 2 : When replacing the interface cable assembly 3 , 4 : When replacing the hinges Step Length (Quantity) Memo 1 M2.5 x 4 mm (3) 3 Note: Make sure you use the correct screw when replacing. When replacing Don't locate the core under the LCD panel. ThinkPad 760 (9546, 9547) 311 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 324
cover. Be careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 6 mm (4) 3 M2.5 x 9 mm (2) Note: Make sure you use the correct screw when replacing. 312 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 325
Lift the LCD front cover a bit; then remove the microphone cable. When replacing Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 313 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 326
5020 LCD Panel LCD Cover (5010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (3) Note: Make sure you use the correct screw when replacing. 314 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 327
cable 4 . When replacing Attention: It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the inverter card connector A can cause a serious problem. When replacing the inverter card, make sure the connector is connected correctly. ThinkPad 760 (9546, 9547 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 328
5030 Interface Cable Assembly, Hinges LCD Cover (5010) LCD Panel (5020) 1 : When replacing the interface cable assembly 2 : When replacing the hinges 316 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 329
cover. Be careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. Lift the LCD front cover a bit; then remove the microphone cable. ThinkPad 760 (9546, 9547) 317 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 330
318 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 331
6020 LCD Panel LCD Cover (6010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo 1 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 319 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 332
Lift the LCD panel slightly; then disconnect the interface cable connector. When replacing Attention: 1. The inverter card is very sensitive. Connect the interface cable as card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 320 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 333
, Hinges LCD Cover (6010) LCD Panel (6020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Remove the kapton tape in step 1 . Step Length (Quantity) Memo 2 M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 321 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 334
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. 322 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 335
cover. Be careful not to break the latches. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 323 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 336
Lift the LCD front cover a bit; then remove the microphone cable. 324 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 337
7030 LCD Panel LCD Cover (7010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel a bit and disconnect the connector for the interface cable. If there is the kapton tape on the rear of the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 338
When replacing Attention: 1. The inverter card is very sensitive. Connect the interface cable as shown. Flexing the inverter card with too It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 326 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 339
, Hinges LCD Cover (7010) LCD Panel (7020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Remove the kapton tape in step 1 . Step Length (Quantity) Memo 2 M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 327 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 340
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown below. 328 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 341
to break the latches. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) 5 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 329 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 342
Lift the LCD front cover a bit; then remove the microphone cable. 330 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 343
8020 LCD Panel LCD Cover (8010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel a bit and disconnect the connector for the interface cable. If there is the kapton tape on the rear of the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 344
When replacing Attention: 1. The inverter card is very sensitive. Connect the interface cable as shown. Flexing the inverter card with too It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 332 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 345
8030 Interface Cable Assembly, Hinges LCD Cover (8010) LCD Panel (8020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Step Length (Quantity) Memo 2 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 333 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 346
When replacing Position the microphone cable as shown. 334 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 347
shows the adhesive part. Step Length (Quantity) Memo 2 M2.5 x 9 mm (2) 3 M2.5 x 6 mm (2) 5 M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 335 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 348
Lift the LCD front cover a bit; then remove the microphone cable. 336 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 349
9020 LCD Panel LCD Cover (9010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel a bit and disconnect the connector for the interface cable. If there is the kapton tape on the rear of the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 350
When replacing Attention: 1. The inverter card is very sensitive. Connect the interface cable as shown. Flexing the inverter card with too It is not safe to touch the inverter card connecter A . A loose or incorrect connection of the connector can cause a serious problem. 338 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 351
9030 Interface Cable Assembly, Hinges LCD Cover (9010) LCD Panel (9020) 1 : When replacing the interface cable assembly 2 , 3 : When replacing the hinges Step Length (Quantity) Memo 2 M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547) 339 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 352
When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. 340 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 353
Slot 9 Security Keyhole 1 Release Latches 11 Front Infrared Port 12 Built-in Speaker 13 Front Palm Rest 14 TrackPoint III 15 Removable Diskette Drive or CD-ROM Drive (model-unique) 16 CD-ROM Eject Button (CD-ROM model) 17 Fn Key 18 LCD Indicator Panel 19 Volume Control ThinkPad 760 (9546, 9547) 341 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 354
Rear Door 2 Connector Door 3 MIDI/Joystick Port (model-unique) 4 External Diskette Drive Connector (model-unique) 5 Rear Infrared Port 6 Air Duct (Model unique) 7 System 15 Microphone/Line-in Jack 16 Modem/Fax Port 17 Video In/Out Ports (model-unique) 18 Power Switch 342 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 355
Inside View 1 Modem/Fax Port Release Latch 2 UltraBay 3 Battery Pack 4 Memory Slot 5 Security Latch 6 Removable Hard Disk Drive ThinkPad 760 (9546, 9547) 343 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 356
Bottom View 1 Memory Slot (Model unique) 2 Serial Number 344 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 357
Power-On Password Connector 1 : Power-On Password Connector ThinkPad 760 (9546, 9547) 345 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 358
Parts Listing 760 (9546, 9547) 346 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 359
Keyboard Misc. parts TrackPoint III Cap Keyboard (See Keyboard Section) Upper Shield Case Video Card Volume Connection Cable Mic Connection Cable DSP Card Rear Shield Case System Board PC Card Slot Eject Button Battery Pack (Li-ion) HDD Removable Strap Hard Disk Drive ThinkPad 760 (9546, 9547) 347 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 360
29H9221 Backup Battery 29H9506 Palm Rest 29H9219 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9183 AC Adapter (35W) For Japan Keyboard Misc. Parts Misc. Parts (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens 12J1448 12J1446 39H7105 29H9234 348 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 361
Model 760CD ThinkPad 760 (9546, 9547) 349 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 362
mm) (U.S.-9546, model U11, U13, U1A, U1C) Hard Disk Drive (720 MB, 12.7 mm) EMI Sheet Rear Connector Door Base Cover-W/W Base Cover-Japan PC Card Door Name Label Thermal Rubber Sheet DIMM Cover DIMM Adapter Card Lower Spacer CD-ROM Blank Bezel Diskette Drive Bezel Option Cover AV Cover Modem Cover - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 363
(left) 39H7034 Keyboard Card 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 29H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 Diskette Drive (3-mode) Diskette Drive (4-mode, Japan) Diskette Drive Removable Strap Conversion Cable, Game Port Conversion Cable - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 364
Polish Russian Slovak Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English Keyboard Unit Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hebrew Hungary 29H9410 39H6976 29H9416 39H6979 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 352 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 365
Model 760E (CD Nonupgradable Type) ThinkPad 760 (9546, 9547) 353 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 366
with an internal CD-ROM drive. The nonupgradable 760E CD-ROM. Verify the 760E model you are servicing before ordering FRU parts. FRUs for the CD-ROM upgradable model are listed in the 760E (CD Upgradable Type) 760ED parts list. (See "Model 760E (CD Upgradable Type) or 760ED" on page 357.) 354 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 367
21a 21b Part (760E CD Nonupgradable Type) LCD Assembly (12.1 TFT) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc. parts TrackPoint III Cap Keyboard (See Keyboard Section) Upper Shield Case - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 368
39d 40 41 42 43 44 Part (760E CD Nonupgradable Type) AV Cover 29H9189 Modem Cover Lock 39H7028 Modem Cover 39H7030 Blank Cover for (left) 39H7034 Keyboard Card 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 369
Model 760E (CD Upgradable Type) or 760ED ThinkPad 760 (9546, 9547) 357 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 370
Upgradable Type or 760ED LCD Assembly (12.1 SVGA TFT thick model) (U.S.-9546, model U3A, U3B, U3L) LCD Assembly (12.1 SVGA TFT slim model) LCD Assembly (12.1 XGA TFT slim model) (U.S.-9546, model U9A, U9B) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 371
24 25 26a 26b 27 28 760E CD Upgradable Type or 760ED PC Card Slot 46H6031 Eject Button 46H6028 Battery Pack (Li-ion) 29H9232 HDD Removable Strap 29H9236 Hard Disk Drive (810 MB) 29H9366 Hard Disk Drive (1.08 GB) 29H9367 Hard Disk Drive (1.2 GB) 29H9228 (U.S.-9546, model U3A, U3B, U3L - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 372
44 760E CD Upgradable Type or 760ED Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 AC Adapter (35W, U.S./Canada/ Latin America/Japan) For EMEA/AP For EMEA/AP Slim 3-Prong Keyboard Misc. Parts Misc. Parts (760E thick type - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 373
Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English Keyboard Unit Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian 29H9413 29H9407 29H9410 29H9416 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 ThinkPad 760 (9546, 9547) 361 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 374
Model 760L 362 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 375
Keyboard Misc. parts TrackPoint III Cap Keyboard (See Keyboard Section) Upper Shield Case Video Card Volume Connection Cable Mic Connection Cable ESS Card Rear Shield Case System Board PC Card Slot Eject Button Battery Pack (Ni-MH) HDD Removable Strap Hard Disk Drive ThinkPad 760 (9546, 9547) 363 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 376
Keyboard Card 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9183 AC Adapter (35W) For Japan Keyboard Misc. Parts Misc. Parts (Includes the following:) Modem Holder Modem Lever Rear IR Lens 85G6701 85G6699 39H7039 46H5366 364 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 377
Model 760LD Misc. ThinkPad 760 (9546, 9547) 365 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 378
Board PC Card Slot Eject Button Battery Pack (Ni-MH) HDD Removable Strap Hard Disk Drive (810 MB, 12.7 mm) EMI Sheet Rear Connector Door Base Cover PC Card Door Name Label Thermal Rubber Sheet DIMM Cover DIMM Adapter Card Lower Spacer CD-ROM Blank Bezel Diskette Drive Bezel Option Cover AV Cover - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 379
39H7033 Speaker Holder (left) 39H7034 Keyboard Card 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 29H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 Diskette Drive (3-mode) Diskette Drive (4-mode, Japan) Diskette Drive Removable Strap Wall Plug Microphone - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 380
Polish Russian Slovak Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English Keyboard Unit Arabic Belgian Canadian French Czech Danish Dutch French German Greek Hebrew Hungary 29H9410 39H6976 29H9416 39H6979 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 368 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 381
Model 760EL or 760ELD ThinkPad 760 (9546, 9547) 369 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 382
type) (U.S.-9547, model U4G, U4K, U4T) Standby Battery LCD Indicator Assembly Cover LCD Indicator Assembly Volume Knob See Keyboard Misc. parts Keyboard Foot Keyboard FPC Bracket See Keyboard Misc. parts TrackPoint III Cap Keyboard (See Keyboard 11J8234 11J7660 11J8234 370 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 383
29H9372 Note: In the U.S., either of the CD-ROM 4X drives below may be used for 9547, model U3F. Order the FRU number of the drive being replaced. CD-ROM Drive, 4X 29H9231 CD-ROM Drive, 4X 02K0490 Diskette Drive Removable Strap 29H9237 Lower Shield 29H9202 ThinkPad 760 (9546, 9547) 371 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 384
) 29H9225 Speaker (left) 39H6983 Speaker Holder (right) 39H7033 Speaker Holder (left) 39H7034 Keyboard Card 29H9221 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9184 AC Adapter (35W, Slim U.S., Japan) For EMEA/AP - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 385
Portuguese Russian Slovak Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English Keyboard Unit Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian 29H9407 29H9410 29H9416 39H6979 29H9404 29H9402 46H5990 29H9411 29H9396 29H9395 ThinkPad 760 (9546, 9547) 373 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 386
Model 760XL 374 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 387
(See Keyboard Section) Upper Shield Case Video Card Acoustic Spacer Volume Connection Cable Mic Connection Cable ESS Card External FDD Connector Rear Shield Case (left) Rear Shield Case (right) System Board (SVGA) PC Card Slot Eject Button Battery Pack (Li-ion) HDD Removable Strap Hard Disk Drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 388
29H9215 Diskette Drive (3-mode) 29H9230 (U.S.-9547, model U9C, U9K) Diskette Drive (4-mode, for Japan) 29H9372 Diskette Drive Removable Strap (left) 39H7034 Keyboard Card 46H5776 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 389
Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English Keyboard Unit Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian 46H5795 46H5789 46H5792 46H5798 46H5786 46H5784 46H5799 46H5793 46H5780 46H5779 ThinkPad 760 (9546, 9547) 377 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 390
Model 760XD 378 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 391
(See Keyboard Section) Upper Shield Case Video Card Acoustic Spacer Volume Connection Cable Mic Connection Cable DSP Card FDD Connector Cable Rear Shield Case (left) Rear Shield Case (right) System Board (XGA) PC Card Slot Eject Button Battery Pack (Li-ion) HDD Removable Strap Hard Disk Drive (3 GB - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 392
Drive (3-mode) 29H9230 (U.S.-9546, model U9E) Diskette Drive (4-mode) 29H9372 CD-ROM Drive (8x) 82H8851 (U.S.-9546, model U9E) Diskette Drive (left) 39H7034 Keyboard Card 46H5776 Backup Battery 29H9506 Palm Rest 29H9219 For Japan 39H7032 Keyboard Unit (See Keyboard Unit Section) - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 393
Norwegian Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English Keyboard Unit Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian 46H5795 46H5789 46H5792 46H5798 46H5786 46H5784 46H5799 46H5793 46H5780 46H5779 ThinkPad 760 (9546, 9547) 381 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 394
LCD Parts List LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029) 382 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 395
LCD Cover Group Note Includes the following parts: 1 Slide Knob 2 Front Cover 3 Screw Cap, Large 4 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 6 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 396
LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 73H6599) 384 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 397
LCD Cover Group Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group the following parts: 4 Interface Cable Assembly - Screw Cap 46H5711 46H5714 46H5718 ThinkPad 760 (9546, 9547) 385 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 398
LCD Unit, 10.4 SVGA (P/N 29H9227) 386 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 399
2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Assembly Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap 46H5712 46H5715 46H5719 ThinkPad 760 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 400
LCD Unit, 10.4 VGA (P/N 46H5355) 388 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 401
Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes the following parts: 5 Hinge (R/L) - Screw Cap Interface Cable Group Note Includes the following parts: 3 Interface Cable Assembly - Screw Cap 46H5712 46H5715 46H5720 ThinkPad 760 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 402
LCD Unit, 11.3 DSTN (P/N 39H6232) 390 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 403
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group Note Includes Includes the following parts: 7 Inverter Card - Screw Cap 46H5713 46H5716 46H5721 46H5722 ThinkPad 760 (9546, 9547) 391 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 404
LCD Unit, 12.1 XGA (P/N 46H5735) 392 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 405
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Hinge Includes the following parts: 3 Interface Cable Assembly - Screw Cap 82H8891 82H8892 82H8893 ThinkPad 760 (9546, 9547) 393 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 406
LCD Unit, 12.1 XGA (P/N 46H5735, ASM P/N 46H5731) 394 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 407
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap - Screw - Tape Hinge Includes the following parts: 3 Interface Cable Assembly - Screw Cap 46H5736 82H8892 46H5737 ThinkPad 760 (9546, 9547) 395 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 408
LCD Unit, 12.1 SVGA (P/N 82H8496) 396 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 409
LCD Cover Group Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob - Screw Cap (4) - Screw - Tape Includes the following parts: 3 Interface Cable Assembly - Screw Cap 82H8891 82H8892 82H8894 ThinkPad 760 (9546, 9547) 397 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 410
LCD Unit, 12.1 SVGA (P/N 46H5725) 398 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 411
LCD Cover Group Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob - Screw Cap - Screw - Tape Hinge Group the following parts: 4 Interface Cable Assembly - Screw Cap 46H5726 46H5714 46H5738 ThinkPad 760 (9546, 9547) 399 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 412
LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855) 400 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 413
LCD Cover Group Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 9 Slide Knob - Screw Cap - Screw - Tape Hinge : 4 Interface Cable Assembly - Screw Cap Inverter Card (8) 11J8868 11J8869 11J8870 11J9621 ThinkPad 760 (9546, 9547) 401 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 414
Plate (760C) PC Card Security Plate (760CD) PC Card Security Stopper Keyboard Security Plate for Dock (760C) Keyboard Security Plate for Dock (760CD) Screw Kit 39H7003 (Includes the following:) .5 x 4 (20) M2.5 x 6 (15) M2.5 x 8 (10) M2.5 x 14 (5) M2 x 14 (5) 402 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 415
77H9765 59G1066 80G3480 59G1044 80G4584 54F0693 54F0717 59G1057 59G1067 59G1064 59G1045 58G4386 58G4343 58G4346 58G4333 58G4334 58G4335 58G4347 43G3398 58G4340 58G4332 58G4334 58G4336 58G4348 58G4345 ThinkPad 760 (9546, 9547) 403 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 416
) FDD External Box Kit Hard Disk Drive over Pack Headset Interface Cable to System for Keyboard Interface Cable to Keyboard for Keypad Mini-DIN to Mini-DIN Cable Microphone Model Label Name Label PCMCIA Cartridge PCMCIA RF Cartridge Port Replicator Port Replicator with PCMCIA PS/2 Miniature Mouse - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 417
Swedish U.K. English U.S. English Black Keyboard French German Italian Norwegian Swedish U.K. English U.S. English Accessories Keyboard/Mouse Cable 95F5741 95F5466 95F5467 35G4703 Audio Wrap Cable 66G5180 Screwdriver Kit 95F3598 ThinkPad 82G3891 Hardware Maintenance Diskette Version 1.30 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 418
Zealand 6 Denmark 7 Israel 8 Bangladesh, Pakistan, Sri Lanka, South Africa 9 Switzerland 10 Thailand 25H2207 25H2207 85G6665 25H2215 25H2209 25H2223 25H2205 25H2211 25H2225 25H2213 25H2221 25H2219 406 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 419
Thailand 13H5264 13H5264 13H5273 14F0033 13H5270 13H5270 13H5276 13H5270 13H5270 13H5279 13H5270 13H5264 76H3516 76H3535 76H3526 76H3524 76H3518 76H3530 76H3514 76H3520 76H3532 76H3522 76H3528 76H3516 ThinkPad 760 (9546, 9547) 407 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 420
408 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 421
Card LED 451 Fn Key Combinations 451 Product Overview (765D, 765L 453 FRU Removals and Replacements 454 1010 Rear Connector Door 455 1020 Diskette Drive or CD-ROM Drive . . . . 456 1030 Battery Pack 458 1040 Hard Disk Drive 459 1050 DIMM (If Installed 461 © Copyright IBM Corp. 1997 409 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 422
Cover 488 2030 Keyboard Card 489 2040 Keyboard and Information Panel . . . . 491 2050 Keyboard Cable 493 2060 Backup Battery, Speaker, Standby Battery 494 3010 LCD Front XGA, 11J8133 510 13.3 XGA, NEC 11J9654 510 Keyboard FRU 511 Common and Option Parts List 514 410 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 423
" on page 432. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Port Replicator Checkout" on page 428. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by either FRU. Before replacing multiple FRUs, try - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 424
Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page number in which failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, BIOS level, and serial number 9. Customer's name and address Before checking problems with the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 425
the battery pack and the diskette drive/CD-ROM drive. 5. Power on the computer and wait until the POST ends. 6. Verify that the password prompt does not appear. 7. After the service check is completed, remove the jumper. To reactivate the password, set the password again. ThinkPad 765D (9546 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 426
performing service. If both supervisor password and hard disk password are set, you can enter Easy-Setup by pressing the Enter key or system board must be replaced. If the customer forgets the hard disk password, the hard disk drive must be replaced. Power Shutdown Switch 414 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 427
guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors "Symptom-to-FRU Index" on page 432, and then use the Numeric Error Codes table. "FRU Codes" on page 438. "Symptom-to-FRU Index" - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 428
64MB Total Memory 32MB 40MB 48MB 64MB 80MB 88MB 104MB Displayed Value 32384KB 40576KB 48768KB 65152KB 81536KB 89728KB 106112KB Memory errors might stop system operations, show error messages on the screen, or hang the system. Use the following procedure to isolate memory problems: 416 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 429
(if installed). 2. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup screen appears. 3. Select Test and press Enter. 4. Select Memory and press Enter to run the memory test on base memory. If an error appears, replace the system board. 5. Power off the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 430
at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard card cable. Replace the keyboard card cable. Replace the keyboard card assembly. Replace the video card. Replace the system board. The following auxiliary input devices are supported for this computer: Numeric - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 431
either the pointing stick or the click button does not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard card cables. Replace the keyboard card cables. Replace the keyboard card assembly. ThinkPad 765D (9546), 765L (9547) 419 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 432
. 2. Press Enter. 3. Insert the blank diskette when instructed. 4. Type Y (Yes) to the question on the screen. 5. Select FDD-1 or FDD-2 and press Enter to run the diskette drive test. 6. If the controller test detects an error, FRU code 10 appears. Replace the system board. 7. If the controller test - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 433
FRU Removals and Replacements" on page 454): a. Diskette drive/CD-ROM drive b. Battery pack c. Hard disk drive d. Top cover e. Keyboard unit 3. Attach the AC Adapter to the computer. 4. Applying a short across the two pads with a screw driver as shown below, turn on the computer. ThinkPad 765D (9546 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 434
)" on page 426 "Checking the Standby Battery (Rechargeable)" on page 427 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. 422 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 435
in the computer. Perform operational charging. If the battery status indicator does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. ThinkPad 765D (9546), 765L (9547) 423 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 436
V, it is defective. 4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the DC/DC card. 424 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 437
Battery Adapter is working correctly. Check that the computer runs with the AC Adapter. If it runs correctly with the AC Adapter, check the system board. If the problem still remains, replace of the car battery should be checked by appropriate service personal. ThinkPad 765D (9546), 765L (9547) 425 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 438
from the computer. 2. Open the keyboard, and remove the diskette drive/CD-ROM drive, the battery pack, and the hard disk drive. 3. Remove the top cover and keyboard unit. 4. Open the keyboard unit; then remove the keyboard card. 5. Remove the backup battery from the keyboard card. (Refer to "2060 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 439
from the computer. 2. Open the keyboard, and remove the diskette drive/CD-ROM drive, the battery pack, and the hard disk drive. 3. Remove the top cover and keyboard unit. 4. Open the keyboard unit; then remove the keyboard card. 5. Remove the standby battery from the keyboard card. (Refer to "2060 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 440
Serial port test with the wrap plug installed on the replicator Parallel port test with the wrap plug installed on the replicator FDD-2 device test on the failing device with a scratch diskette 10. If diagnostic errors appear, replace the replicator or diskette drive attachment unit. 428 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 441
only when the replicator is used, replace the replicator. External Display Self-Test: If the display problem occurs only when using an external display, use the following instruction to correct the problem. Note: Before you replace a display, check that the 95XX systems support either 63XX, 85XX - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 442
from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Configuration program. The battery condition is low. The battery power indicator blinks orange. In the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 443
RAM, VRAM, and setup data are stored on the hard disk. The system is powered off. Notes: 1. In the ThinkPad Configuration program, the computer key (Fn+F12). Timer conditions are satisfied in suspend mode. A critically low battery condition occurs. The PS2 HIBernation command is set in the ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 444
. If the symptom is not listed, go to "Undetermined Problems" on page 447. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error FRU / Action in Sequence 10X 101: Interrupt failure. 102 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 445
password.) 161 (Dead battery.) 163 (Time and date were not set.) 173 (Configuration data was lost.) 174 (Configuration error: Perform" error.) FRU / Action in Sequence 1. Go to "Memory Checkout" on page 416. 2. Expansion Unit or Port Replicator 3. System board Set a HDPs for the both hard disk drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 446
-board memory. 221: ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.) FRU / Action in Sequence Reset the startup sequence in Easy-Setup. System board Set the system identification using the "ThinkPad Hardware Maintenance Diskette. Version 1.30" Go to "Checking the Battery Pack - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 447
420. 2. Diskette drive 3. System board 1. Serial device 2. Communication cable 3. System board 1. Hard disk drive 2. System board 1. System board 2. Video card 1. PCMCIA slot assembly 2. PCMCIA device 3. System board 1. External mouse 2. External keyboard 3. System board ThinkPad 765D (9546), 765L - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 448
System board or TrackPoint error. I9990301 I9990302 I9990305 I9990301: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device. I9990303 (Bank-2 flash ROM check sum error.) Other codes, not in this list FRU / Action in Sequence 1. Reseat the keyboard connector on the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 449
or FDD connector of the computer 066 External diskette drive or FDD connector of the port replicator 080 1. Connection of the PCMCIA slot 2. PCMCIA 088 External PCMCIA 009 Parallel 011, Serial 012 113 DSP 215 CD-ROM 216 External CD-ROM ThinkPad 765D (9546), 765L (9547) 437 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 450
cable on the video card. 3. Diskette drive (FDD-2) 1. Reseat the hard disk drive (HDD-1). 2. Hard disk drive (HDD-1) 1. Reseat the hard disk drive (HDD-3). 2. Hard disk drive (HDD-3) 1. Reseat the hard disk drive in UltraBay (HDD-2). 2. Hard disk drive in UltraBay (HDD-2) 438 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 451
PCMCIA-2 (replicator) PCMCIA (UltraBay) 1. Reseat the PCMCIA flexible cable. 2. PCMCIA slot assembly CD-ROM drive External CD-ROM drive Note: The device ID and error codes are used to indicate the detail portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 452
. (System cannot power-on due to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.) Two short beeps with error codes. Two short beeps with blank screen. cursor only during POST. 1. System board 2. CPU card 3. DC/DC card 440 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 453
excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more. Symptom / Error No beep 4. System board 5. Video card 1. LCD cable assembly 2. LCD assembly ThinkPad 765D (9546), 765L (9547) 441 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 454
or TrackPoint III Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard cable on the video card. 2. Reseat the three keyboard cables on the keyboard card. 3. Keyboard 4. Video card 5. System board TrackPoint III does not - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 455
Function/Audio-Related Symptoms Symptom / Error FRU / Action in Sequence The system does not suspend or resume when the keyboard is opened or closed. 1. System board Battery Fuel-Gauge does not go higher than 90%. Go to "Checking the Battery Pack" on page 424 and see the note. ThinkPad 765D ( - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 456
correctly. Peripheral-Device-Related Symptoms Symptom / Error External display does not work correctly. FRU / Action in Sequence See "External Display Self-Test" on page 682. Printer problems. 1. Run printer self-test. 2. Parallel port device 3. Cable 4. System board 444 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 457
white line aligns with the edge of the connector. c. Replace the screws of the connector. Be careful not to damage the edge of the flexible cable when inserting it into the connector. 2. External diskette drive 3. Make sure that the diskette is not damaged. ThinkPad 765D (9546), 765L (9547) 445 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 458
Symptoms Symptom / Error Errors occur only when the port replicator is used. FRU / Action in Sequence See "Port Replicator Checkout" on page 428. Note: If you cannot find a symptom or error in this list and the problem persists, see "Undetermined Problems" on page 447. 446 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 459
for damage. If a problem is found, replace the FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices b. Devices at the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive or CD-ROM drive g. DIMM h. PC - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 460
451 "Fn Key Combinations" on page 451 Status Indicators The system status indicators show the current computer status in different colors (green and orange). Symbol Color Green Orange Blinking orange Green Blinking green Green Meaning Battery fully charged Battery charging Battery needs charging - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 461
Icon 2 3 (left) 3 (right) 4 5 6 7 8 Meaning Remaining battery Secondary battery status Main battery status Diskette drive in-use Hard disk in-use Numeric lock Caps lock Scroll lock Running the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 462
the problem remains, replace the system board. The Parallel, and Serial icons are always displayed in a dark shade, because the icons represent subsystems of the system board and not the attachment of the devices. The FDD-1 icon represents the first drive in the system configuration for each type of - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 463
connector. Similarly, the FDD-2 icon represents the second drive, usually attached through a port replicator. Password Combinations (POP, HDP, PAP) When the power-on password (POP), hard disk password (HDP), and supervisor password (PAP) are used, the following situations may occur: When the POP - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 464
mode invocation Reserved Reserved Switching display between LCD and CRT Reserved Reserved Reserved Switching power management mode (High Performance, Automatic, and Customized) Hibernation invocation 452 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 465
Bus architecture Memory (standard) Memory (option) CMOS RAM Video Diskette drive (removable) Hard disk drive (removable) CD-ROM drive (765D) function &mwave. function Audio function Two IR ports IrDA 1.0 ASK 1.15 million bps One Type-III or two Type-II ThinkPad 765D (9546), 765L (9547) 453 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 466
and replacements. Do not damage any parts. Only certified, trained personnel should service the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. 454 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 467
1010 Rear Connector Door Remove the center latch 1 ; then remove the rear connector door by flexing it 2 . ThinkPad 765D (9546), 765L (9547) 455 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 468
1020 Diskette Drive or CD-ROM Drive Diskette Drive (Model 765L) Note: If the security latch A is at the left position, push and slide it to the right position (unlock). 456 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 469
CD-ROM Drive (Model 765D) Attention Note: Remove the CD-ROM drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM drive when removing it. Note: If the security latch A is at the left position, push and slide it to the right position (unlock). ThinkPad 765D (9546), 765L ( - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 470
1030 Battery Pack CD-ROM Drive or Diskette Drive (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing the battery pack. 458 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 471
Drive Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 472
Note: After replacing the hard disk drive, latch the removal strap into the correct position. 460 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 473
1050 DIMM (If Installed) Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) ThinkPad 765D (9546), 765L (9547) 461 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 474
Note: When installing the DIMM, do the following: 1. Insert the DIMM, at an angle of approximately 20°, into the socket; then press it firmly. 2. Pivot the DIMM until it snaps into place. 462 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 475
1060 Top Cover Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) When replacing, be careful not to damage the resume switch shown in the figure. Step Size (quantity) Torque 2 M2 x 6 mm, screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 463 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 476
1070 Keyboard Unit Battery Pack (1030) Top Cover (1060) When replacing: Connect the keyboard connector as shown in the figure; then replace the keyboard. 464 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 477
1080 LCD Unit Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Step Size (quantity) Torque 1 M2.5 x 4 mm, Nylon (4) 4.5 kgcm 2 M2.5 x 6 mm, Nylon (2) 4 kgcm Note: Make sure you use the correct screw and tighten the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 478
1090 Front IR Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Note: In step 1, lift the switch cover halfway up ( ); then pull the switch lever out to remove ( ). 466 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 479
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 467 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 480
card. Be careful not to damage the IR flexible cable under the DIMM adapter card. Then remove the IR flexible cable in step 15 . 468 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 481
1100 Rear IR Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) LCD Unit (1080) Step Size (quantity) Torque 1 M2.5 x 6 mm, Nylon (1) 4 kgcm Note: Make sure you use the correct screw and tighten - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 482
, DIMM Adapter Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Rear IR (1090) Note: In step 1, lift the switch cover halfway up ( ); then pull the switch lever out to remove ( ). 470 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 483
sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 471 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 484
adapter. Be careful not to damage the IR flexible cable under the DIMM adapter card. Then remove the IR flexible cable in step 15 . When replacing: Make sure that the connector of the DIMM adapter card is connected firmly. Loose or wrong connection causes the memory error. 472 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 485
1120 Upper Shield Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Step Size screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 473 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 486
Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) When replacing: Insert the flexible cable straight until the white line aligns with the edge - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 487
1140 Video Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit page. When replacing: Do not cover the gaskets with the video card. For the Model 765D, remove the video cable. (See page 477) ThinkPad 765D (9546), - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 488
Step Size (quantity) Torque 3 M2.5 x 4 mm, Nylon (2) 4 kgcm 4 M2 x 4 mm (2) 2.5 kgcm 5 M2.6 x 5 mm (1) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 476 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 489
1150 Fan and Video Cable (765D-Unique) Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 477 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 490
1160 Modem Holder, DC/DC Card, Inverter Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board not use the screw that you removed, use a new screw. 478 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 491
When replacing: The following figure shows the microphone cable path. ThinkPad 765D (9546), 765L (9547) 479 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 492
Card or ESS Card Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit removed, use a new screw. When replacing: 1. The following figure shows the microphone cable path: 2. When replacing the DSP card, make sure that the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 493
1180 Lower Shield Case Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 481 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 494
Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) Video Card (1130) DC/DC Card and Module Jack (1160) DSP Card (1170) Lower Shield (1180) 482 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 495
properly. If these connectors are not connected, you cannot power on the computer. Do not touch the shaded area of the CPU card when connecting. ThinkPad 765D (9546), 765L (9547) 483 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 496
Slot Assembly Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) number label is attached to the base cover. 2. Before removing and replacing the system board, make sure that a PCMCIA Cards are removed and IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 497
. Then first insert the PCMCIA flexible cable straight and push the locks of the cable; and then replace the screws. Incorrect connection of the PCMCIA flexible cable causes the PCMCIA error. Step Size (quantity) Torque 1 M2 x 14 mm, Nylon (1) 2.5 kgcm Note: Make sure you use the correct screw - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 498
Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1110) Upper Shield (1120) Video Card (1130) External Diskette Drive removed, use a new screw. 486 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 499
2010 Palm Rest Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) 1 Turn the keyboard upside down. Step Size (quantity) Torque 2 M2.5 x 5 a new screw. 4 Turn the keyboard right-side up. ThinkPad 765D (9546), 765L (9547) 487 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 500
2020 Palm Rest Rear Cover Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (2010) 488 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 501
2030 Keyboard Card Battery Pack (1030) Diskette Drive or CD-ROM Drive (1020) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (2010) Palm Rest Rear Cover (2020) Step Size (quantity) Torque 1 M2.5 x 4 mm (2) 3 kgcm Note: Make sure you use the correct screw - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 502
Lock the keyboard in step 4 . 490 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 503
Cover (1060) Keyboard Unit (1070) Keyboard Card (1170) Palm Rest (2010) Palm Rest Rear Cover (2020) Keyboard Card (2030) Note: When pulling the lever off the foot 1 , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. ThinkPad 765D (9546 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 504
Step Size (quantity) Torque 4 M2.5 x 4 mm (1) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 492 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 505
by inserting a pointed device through the hole in the foot. 2. When removing the latch from the keyboard base 1 , push both ends of the latch simultaneously. 3. When replacing the keyboard cable, place the cable correctly, as shown by the artwork in the circle. ThinkPad 765D (9546), 765L (9547) 493 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 506
2060 Backup Battery, Speaker, Standby Battery Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (2010) Palm Rest Rear Cover (2020) Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 507
Step Size (quantity) Torque 1 M2.5 x 6 mm (2) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 765D (9546), 765L (9547) 495 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 508
4 6 : Backup Battery 5 7 : Standby Battery 4 5 6 7 : Speaker 496 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 509
3010 LCD Front Cover Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Step Size (quantity) Torque 2 M2.5 x 6 mm (2) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 510
3020 LCD Misc. Parts Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) 498 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 511
3030 LCD Panel Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) ThinkPad 765D (9546), 765L (9547) 499 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 512
Step Size (quantity) Torque 1 M2.5 x 6 mm (2) 3 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 500 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 513
3040 Center Cover Assembly Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) LCD Panel (3020) ThinkPad 765D (9546), 765L (9547) 501 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 514
3050 Hinges Diskette Drive or CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) LCD Front Cover (3010) LCD Panel (3020) 1 : Hinge Cover 1 2 3 4 : Hinges Step the screw that you removed, use a new screw. 502 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 515
9 Front infrared port 1 Built-in speaker 11 Front palm rest 12 TrackPoint III 13 Removable diskette drive or CD-ROM drive (model-unique) 14 CD-ROM eject button (CD-ROM model) 15 Fn key 16 LCD indicator panel 17 Built-in microphone 18 Volume control 19 Brightness control ThinkPad 765D (9546), 765L - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 516
connector 9 Parallel connector 1 External display connector 11 Power shutdown switch 12 System expansion connector 13 Air duct 14 Rear infrared port 15 External diskette drive connector (Model-unique) 16 MIDI/joystick port (Model-unique) 17 Connector door 18 Rear door 504 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 517
Inside View 1 Spacer (Model unique) 2 Removable hard disk drive 3 Security latch 4 Memory slot 5 Battery pack 6 UltraBay 7 Modem/fax port release latch Bottom View 1 Serial Number ThinkPad 765D (9546), 765L (9547) 505 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 518
Parts Listing 765D (9546), 765L (9547) 57 56 1 2 3 55 4 54 53 52 51 5 50 6 49 7 48 8 47 46 9 45 10 44 11 43 42 12 41 13 40 14 39 15 16 38 17 37 18 36 35 19 34 20 33 32 21 31 22 30 23 24 25 29 28 27 26 506 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 519
Shield Case 11J8115 Battery Pack (Li-ion) 29H9232 HDD Removable Strap 29H9236 Hard Disk Drive (3 GB) CD-ROM models) 29H9196 FDD Bezel (CD-ROM models) 83H5431 Option Cover 29H9193 AV Cover 29H9189 Modem Cover Lock 39H7028 Modem Cover 39H7030 Blank Cover for EMEA 29H9187 ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 520
44 45 46 47 48 49 50 51 52 53 54 55 56 57 Part CD-ROM Drive (8X, 765D) 97H3419 CD-ROM Removable Strap (765D) 29H9237 Diskette Drive (3-mode, 765L) 29H9230 (4-mode, 765L, for Japan) 29H9372 Diskette Drive Removable Strap 29H9237 CPU Card (166 MHz, Pentium-MMX) 82H8875 Heat Sink 11J8116 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 521
LCD FRU ThinkPad 765D (9546), 765L (9547) 509 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 522
11J8186 11J8135 11J9657 LCD cover group Includes the following: Rear Cover LCD front cover Bracket, LCD Structure Gasket, long Slide Knob Slide Plate Rail Guide, (right/left) Rubber Bumper Hinge Cap Logo (large/small) Screw Cap Screw 11J8134 Note Do not use the NEC LCD (FRU 11J9654) instead of - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 523
Keyboard FRU ThinkPad 765D (9546), 765L (9547) 511 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 524
11 12 13 14 15 16 17 Part Palm Rest For Japan Keyboard Card Standby Battery Speaker (right) Speaker Holder (right) Volume Knob Keyboard Foot See Keyboard Keyboard EMI Plate Palm Rest Rear Cover Keyboard Base Keyboard FPC Bracket LCD Indicator Assembly LCD Indicator Assembly Cover Volume Connection - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 525
Portuguese Russian Spanish Swedish or Finnish Swiss Turkish U.K. English U.S. English Keyboard Unit Arabic Belgian Canadian French Danish Dutch French German Greek Hebrew Italian 11J8128 97H3373 11J8129 97H3379 11J8219 11J8217 97H3380 97H3377 11J8025 11J8124 ThinkPad 765D (9546), 765L (9547) 513 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 526
Security Plate (760CD) PC Card Security Stopper Keyboard Security Plate for Dock (760C) Keyboard Security Plate for Dock (760CD) Screw Kit 39H7003 4 (1000) 97H3444 M2.5 x 6 (1000) 97H3445 M2.5 x 8 (1000) 97H3446 M2.5 x 14 (500) 97H3447 M2 x 14 (500) 97H3448 514 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 527
77H9765 59G1066 80G3480 59G1044 80H3465 54F0693 54F0717 59G1057 59G1067 59G1064 59G1045 58G4386 58G4343 58G4346 58G4333 58G4334 58G4335 58G4347 43G3398 58G4340 58G4332 58G4334 58G4336 58G4348 58G4345 ThinkPad 765D (9546), 765L (9547) 515 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 528
) FDD External Box Kit Hard Disk Drive over Pack Headset Interface Cable to System for Keyboard Interface Cable to Keyboard for Keypad Mini-DIN to Mini-DIN Cable Microphone Model Label Name Label PCMCIA Cartridge PCMCIA RF Cartridge Port Replicator Port Replicator with PCMCIA PS/2 Miniature Mouse - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 529
French German Italian Norwegian Swedish U.K. English U.S. English Accessories Keyboard/Mouse Cable Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Version 1.30 95F5741 95F5466 95F5467 95F5467 95F6313 95F6314 95F5467 95F5741 95F5467 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 530
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number 13H5264 14F0033 Used in These Countries Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 531
power cords: Note: The grounded adapter is required for full MPRII compliance. IBM Power Cord Part Number 76H3514 76H3516 76H3518 76H3520 76H3522 76H3524 76H3526 Used in These , Nigeria, Oman, People's Republic of China, Qatar, Singapore, United Kingdom Japan ThinkPad 765D (9546), 765L (9547) 519 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 532
IBM Power Cord Part Number 76H3528 76H3530 76H3532 76H3535 Used in These Countries Switzerland, Liechtenstein Chile, Italy, Ethiopia, Libya Israel Korea 520 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 533
ThinkPad 770 (9548, 9549) Read This First 523 Checkout Guide 528 Audio Checkout 529 Diskette Drive Checkout 529 Fan Checkout 530 Game Port Checkout 530 Indicator Panel Checkout 530 Keyboard or Auxiliary Input Device Checkout . 531 Memory Checkout 532 Modem (DSP) Checkout 533 Power Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 534
Hard Disk Drive 572 1050 Backup Battery or DIMM 574 1060 Keyboard Unit 575 1065 Keyboard, Keyboard Bezel, Indicator Panel 577 1070 Center Cover and Hinge Cover . . . . . 579 1080 Eject Lever and Power Switch . . . . . 581 1090 LCD Unit 585 1100 Standby Battery List 614 522 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 535
" on page 542. Port Replicator Problems: If you suspect a problem with the Port Replicator, see "Common Devices Checkout" on page 681. How to Diagnose Multiple FRUs: If the adapter or device has more than one FRU, the error code could be caused by any one of them. Before replacing multiple FRUs, try - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 536
Failure symptoms, error codes appearing on display, and beep symptoms 6. Procedure index and page number in which failing FRU was detected 7. Failing FRU name and part number 8. Machine type, model number, BIOS level, and serial number 9. Customer's name and address Before checking problems with the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 537
multiple labels Damaged or bent diskette eject button CD-ROM drive damage caused by excessive force, by shock, or by being dropped Fuses blown by the attachment of a nonsupported device Forgotten computer or hard disk password (making the computer or hard disk unusable) If the following symptoms are - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 538
the Supervisor Password; the Easy-Setup menu appears. 3. Select Password and Power-On. 4. Type the Supervisor Password on the next service check is complete, remove the jumper. To reactivate the password, set the password again. Supervisor and Hard Disk Passwords: The supervisor password and the hard - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 539
and performing service. If both supervisor password and hard disk password are set, you can enter Easy-Setup by pressing the Enter key or system board must be replaced. If the customer forgets the hard disk password, the hard disk drive must be replaced. Reset Switch: . ThinkPad 770 (9548, 9549) 527 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 540
guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors "Symptom-to-FRU Index" on page 542, and then go to "Numeric Error Codes" on page 542. "FRU Codes" on page 548. "Symptom-to-FRU - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 541
possible, and test it again as FDD-1. If no errors occur in the FDD-1 position, the drive is not defective. If the drive is attached to the port replicator, go to "Common Devices Checkout" on page 681 to isolate the replicator problem. Otherwise, go on to the next step. ThinkPad 770 (9548, 9549) 529 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 542
, go to the service manual of the docking station to isolate the problem. 13. If the drive is attached through an external diskette drive connector and there is not a diskette drive in the UltraBay II, reseat the external diskette drive connector. If the error persists, replace the following FRUs - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 543
the following one at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard cables. Replace the video card. Replace the system board. Auxiliary Input Devices: The following auxiliary input devices are supported for this computer: Numeric keypad Mouse (PS/2 compatible - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 544
slots. 2. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup menu appears. 3. Select Test and press Enter. 4. Select Memory and press Enter to run the memory test on base memory. If an error appears, replace the system board. 5. Power off the computer - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 545
page 536 "Checking the Standby Battery (Rechargeable)" on page 537 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when AC Adapter is used with a port replicator, replace the replicator. ThinkPad 770 (9548, 9549) 533 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 546
the output voltage of the AC Adapter. 5. If the voltage is still not correct, replace the AC Adapter. Note: An audible noise from the AC Adapter does not always indicate a defect. Checking the Battery Pack: If the battery pack has a problem, do the following: 1. Power off the computer. 2. Remove the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 547
it is defective. 4. If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the DC/DC card. ThinkPad 770 (9548, 9549) 535 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 548
the backup battery. (Refer to "1050 Backup Battery or DIMM" on page 574 to remove the battery.) 4. Measure the voltage of the backup battery connector. See the following figure: Wire Red Black Voltage (V dc) +2.5 to +3.7 Ground If the voltage is correct, replace the system board. 536 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 549
(V dc) + +4.0 − Ground If the voltage is less than +4.0 V dc, replace the DC/DC card. If the voltage is still low, replace the system board. If the voltage is more than +4.0 V dc, power off the computer, replace the standby battery, and go to the next step. ThinkPad 770 (9548, 9549) 537 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 550
the CPU card. If no error is detected, return to "Checkout Guide" on page 528. Note: Don't touch the keyboard and pointing device when the system board test is running. This may cause an unexpected error. 2. If FRU code 10 appears, replace the system board but do not replace the CPU card. Transfer - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 551
buttons work correctly. If either the pointing stick or the click button does not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU. Reseat the TrackPoint cable. Replace the video card. Replace the system board. ThinkPad 770 (9548, 9549) 539 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 552
the Fn key (Fn+F4). The LCD is closed. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Configuration program. The battery - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 553
device. The Fn key is pressed. An external keyboard key is pressed while setup data are stored on the hard disk. The system is powered off. Notes: 1. In the ThinkPad key (Fn+F12). Timer conditions are satisfied in suspend mode. A critically low battery condition occurs. ThinkPad 770 (9548, 9549) - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 554
. If the symptom is not listed, go to "Undetermined Problems" on page 561. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes Symptom / Error 10X 101: Interrupt failure. 102: Timer failure. 103: Timer - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 555
the error screen; then set the time and date. 2. Backup battery 3. System board 1. Check device configuration. 2. Hard disk drive 3. System board System board Have the user examine the password. Reset the POP (power-on password) in Easy-Setup. Reset the startup sequence in Easy-Setup. ThinkPad 770 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 556
memory. 221: ROM to RAM remap error. 301, 303, 304, 305, 3XX (301: Keyboard error.) 601, 6XX (601: Diskette drive or controller error.) FRU / Action in Sequence System board Set the system identification using the "ThinkPad Hardware Maintenance Diskette. Version 1.40" Go to "Checking the Battery - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 557
.) 604 (An unacceptable ID was read from the diskette drive.) 11XX 1101: Serial_A test failure. 17XX 1701: Hard disk controller failure. 1780, 1790: Hard disk 0 error. 1781, 1791: Hard disk 1 error. 24XX (2401: System board video error.) 808X 8081: Presence test failure. (PCMCIA revision number also - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 558
: Hard disk error. I9990302: Invalid hard disk boot record. I9990305: No bootable device. I9990303 (Bank-2 flash ROM check sum error.) Other and error code indicate the detailed portion of the FRU that caused the error. If replacing a FRU does not correct the problem, see the device ID or error - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 559
Second external hard disk drive 006 FDD in the UltraBay II 066 External diskette drive or FDD connector of the port replicator 080 1. Connection of the PCMCIA slot 2. PCMCIA 088 External PCMCIA 009 Parallel 011 Serial 113 DSP 215 CD-ROM 216 External CD-ROM ThinkPad 770 (9548 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 560
218 External DVD drive 154 USB port 155 USB port of the port replicator 156 First external USB port 157 Second external USB port FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 561
slot assembly Port replicator Main board of the docking station USB card of the docking station CD-ROM drive External CD-ROM drive DVD drive External DVD drive Note: The device ID and error codes are used to indicate the detailed portion of the FRU that caused the error. If replacing a FRU does - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 562
might be because the new FRU is defective or that the FRU was incorrectly installed. If the problem persists after replacement of the FRUs, go to "Undetermined Problems" on page 561. 550 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 563
. (System cannot power-on due to low battery voltage.) One beep every second. (System is shutting down due to low battery voltage.) Two short beeps with error codes. Two short beeps with blank a screen 2. DC/DC card 3. CPU card 1. System board 2. CPU card 3. DC/DC card ThinkPad 770 (9548, 9549) 551 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 564
are heard at power-on.) Check that the device driver is installed correctly. CD-ROM-Related Symptoms Symptom / Error FRU / Action in Sequence You hear a noise from the CD-ROM drive when the CD-ROM is spinning. 1. CD-ROM drive 2. System board The CD-ROM tray does not open even if you press the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 565
is turned on and a compact disc is in the CD-ROM drive. The CD-ROM drive connector is firmly connected to the computer. The CD-ROM drive tray is firmly closed. The device drivers are correctly installed. If the CD-ROM drive in the IBM ThinkPad Dock I does not work, do the following: 1. Click on - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 566
Symptom / Error The DVD disc or compact disc cannot be read. FRU / Action in CD - CD-ROM or CD-ROM XA - Multisession photo CD - Video CD and CD-i movie (Windows 95 does not support CD-i movie) - DVD-ROM (DVD-video) - DVD-movie with MPEG hardware and software 1. DVD drive 2. System board 554 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 567
turned on and a DVD disc or a compact disc is in the DVD drive. The DVD drive connector is firmly connected to the computer. The DVD drive tray is firmly closed. The device drivers are correctly installed. If the DVD drive in the IBM ThinkPad Dock I does not work, do the following: 1. Click on Start - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 568
Error System hangs intermittently. The system does not suspend or resume when the LCD is closed or opened. FRU / Action in Sequence Go to "Intermittent Symptoms" on page 560. 1. Go to "Suspend Mode" on page 540 Indicator Panel-Related Symptoms Symptom / Error FRU / Action in Sequence An icon - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 569
the Diagnostics" on page 563) If an error occurs and a FRU code is displayed, replace the parts shown by the FRU code. Keyboard- or TrackPoint III-Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more keys) does not work. 1. Reseat the keyboard cables on the video card - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 570
the time) is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more. Symptom / Error No beep, power-on indicator on, and a blank LCD during POST - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 571
error code port device problems. 1. Device 2. Device cable 3. DC/DC card External diskette drive does not work correctly, or internal diskette drive is not recognized. 1. Reseat the external FDD connector. 2. External diskette drive 3. Make sure that the diskette is not damaged. ThinkPad - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 572
problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist. 560 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 573
any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. Diskette drive, CD-ROM drive, or DVD drive g. DIMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 574
565 "Fn Key Combinations" on page 566 Status Indicators The system status indicators show the current computer status in different colors (green and orange). Symbol Color Green Orange Blinking orange Green Blinking green Green Meaning Battery fully charged Battery charging Battery needs charging - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 575
6 7 8 Meaning Speaker Remaining battery Secondary battery status Main battery status Diskette drive in-use Hard disk in-use Numeric lock Caps lock Scroll lock Running the Diagnostics Use either the TrackPoint III or the cursor-moving keys to interact with the tests. The Enter key works the same as - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 576
the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors. 1. End the test, if it is running. 2. Press Ctrl+A to select the advanced diagnostic mode. 3. Press Esc to exit the ThinkPad FRU Connections window. The keyboard test - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 577
Power off the computer. 2. Insert the "ThinkPad Hardware Maintenance Diskette Ver 1.40" or later into diskette drive A and power on the computer. 3. Select Format the hard disk from the main menu. 4. Select the drive from the menu. 5. Follow the instructions on the screen. Checking the PC Test Card - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 578
fails, replace the FRU shown by the diagnostic error code. Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works mode (High Performance, Automatic, and Customized) Hibernation invocation 566 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 579
Cache Bus architecture Memory (standard) Memory (option) CMOS RAM Video Diskette drive (removable) Hard disk drive (removable) Modem function Telephony function ThinkPad modem function Stereo audio function Two IR ports IrDA 1.0 ASK 1.15 million bps One Type-III or two Type-II ThinkPad 770 (9548, - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 580
replacements. Do not damage any parts. Only certified and trained personnel should service replace a FRU, reverse the removal procedure and follow any notes that pertain to replacement powered-on after FRU replacement, make sure all screws 10 The battery pack contains of the battery pack as battery - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 581
1010 Battery Pack Note If the customer has locked the eject lever with security screws, remove the screws first. ThinkPad 770 (9548, 9549) 569 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 582
1020 UltraBay II Device or 2nd Battery Pack Battery Pack (1010) Note If the customer has locked the eject lever with security screws, remove the screws first. 570 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 583
(1010) 2nd Battery Pack (if installed) (1020) Step Size (Quantity) Color Torque 1 M2.5 x 6 mm, Nylon Black 4 kgcm (2) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 584
Drive Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 585
When replacing: ThinkPad 770 (9548, 9549) 573 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 586
battery 1 2 5 6 7 : DIMM Note: Only loosen the screw in step 2 . Step Size (Quantity) Color Torque 1 Cannot be removed - 4 kgcm Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 574 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 587
1060 Keyboard Unit Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Step Size (Quantity) Color Torque 1 M2.5 x 8 mm, Nylon Black 4 kgcm (2) 2 M2.5 x 6 mm, Nylon Black to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 575 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 588
Step Size (Quantity) Color Torque 5 M2.5 x 8 mm, Nylon Black 4 kgcm (3) 6 M2.5 x 4 mm, Nylon Black 4 kgcm (1) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 576 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 589
1065 Keyboard, Keyboard Bezel, Indicator Panel Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Keyboard Unit (1060) Keyboard Step Size (Quantity) Color Torque 1 M2.5 x 4 mm, Nylon Yellow 4 kgcm (1) Note: Make sure you use the correct screw and tighten the screw to the torque - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 590
Keyboard Bezel or Indicator Panel Step Size (Quantity) Color Torque 1 M2.5 x 4 mm, Nylon, Black 4 kgcm flathead (2) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 578 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 591
1070 Center Cover and Hinge Cover Battery Pack (1010) 2nd Battery Pack (if installed) (1020) Keyboard Unit (1060) 1 : Center Cover 2 3 : Hinge Cover ThinkPad 770 (9548, 9549) 579 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 592
580 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 593
1080 Eject Lever and Power Switch Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) 1 : Power switch 2 3 4 : Eject lever ThinkPad 770 (9548, 9549) 581 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 594
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. When replacing: 1. Make sure the right and left eject lever and replace the correct lever. 582 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 595
2. Follows the procedure shown in the figure. After replacing the eject lever assembly, make sure that the lever pops out. ThinkPad 770 (9548, 9549) 583 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 596
3. Following figure shows the speaker cable route. 584 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 597
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Pull the strap when disconnecting the connectors. Step Size (Quantity) Color specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 585 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 598
1100 Standby Battery Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) 586 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 599
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Step Size (Quantity) Color Torque 1 M2.5 x 6 mm, Nylon Black 4 kgcm (2) 2 M1.6 x 4 mm, flathead - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 600
Step Size (Quantity) Color Torque 4 M2.5 x 4 mm, Nylon Yellow 4 kgcm (5) 6 M2.5 x 6 mm, Nylon Black 4 kgcm (1) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 588 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 601
1120 Speaker Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) ThinkPad 770 (9548, 9549) 589 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 602
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Pull the not use the screw that you removed, use a new screw. 590 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 603
(1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Pull the not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 591 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 604
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Pull the not use the screw that you removed, use a new screw. 592 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 605
Step Size (Quantity) Color Torque 4 M2.5 x 3 mm, Nylon Black 4 kgcm (4) Note: Make sure you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 593 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 606
When replacing: Locate the microphone and it's cable as shown in the figure. 594 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 607
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Step Size (Quantity) Color Torque 1 M2.5 x 6 mm, Nylon Black 4 kgcm (2) Note - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 608
CPU Card Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Video Card (1130) DC/DC Card (1150) Fan (1160) 596 IBM Mobile Systems - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 609
damage the CPU card. When replacing, make sure the card is connected firmly. Press only the corners of the card, as shown. A loose connection or damage to the card causes the serious problem, such as not being able not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 597 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 610
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) Video Card ( use the screw that you removed, use a new screw. 598 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 611
) UltraBay II Device or 2nd Battery Pack (1020) Hard Disk Drive (1040) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) Eject Lever and Power Switch (1080) LCD Unit (1090) Standby Battery (1100) Upper Shield (1110) the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 599 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 612
specified. Do not use the screw that you removed, use a new screw. Microphone cable route: See the following figure for the microphone cable route. 600 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 613
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) Step Size (Quantity) Color Torque 2 M2.5 x 6 mm, to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 601 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 614
When replacing: Align the LCD front-cover control knob and inverter-card switch to either the leftmost or the rightmost position, so that they engage easily, as shown. After replacing the LCD front cover, make sure that the control knob works correctly. 602 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 615
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) LCD Front Cover (2010) 14.1" LCD Step Size (Quantity) to the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 603 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 616
you use the correct screw and tighten the screw to the torque specified. Do not use the screw that you removed, use a new screw. 604 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 617
Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) LCD Front Cover (2010) Step Size (Quantity) Color Torque the torque specified. Do not use the screw that you removed, use a new screw. ThinkPad 770 (9548, 9549) 605 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 618
2050 Hinge and LCD Latch Battery Pack (1010) UltraBay II Device or 2nd Battery Pack (1020) Keyboard Unit (1060) Hinge Cover and Center Cover (1070) LCD Unit (1090) LCD Front Cover (2010) Inverter Card (2030) Attention Make sure you use the correct screw when replacing. A wrong-size screw will damage - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 619
-in-use indicator 11 Diskette eject button 12 Diskette drive-in-use indicator 13 Cover release latches 14 Stereo speakers 15 Release latches 16 Bay eject lever 17 Click buttons 18 Fn key 19 TrackPoint 2 Built-in microphone 21 Indicator panel 22 Brightness control knob ThinkPad 770 (9548, 9549) 607 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 620
(USB) port 15 Fan louvers 16 System expansion port 17 Rear infrared port 18 External display port 19 Parallel port 2 External diskette drive 21 Power-on indicator 22 Suspend indicator 23 Charge indicator Note If the DVD and Enhanced Video Adapter is used, 1 , 2 , 3 are available. 608 IBM Mobile - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 621
Bottom View 1 Coin screw or security screw 2 Hard disk drive 3 DVD adapter card slot 4 Front infrared port 5 Security screws 6 DIMM slot ThinkPad 770 (9548, 9549) 609 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 622
Parts Listing 770 (9548, 9549) Model 770 610 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 623
Battery Pack (Lithium-Ion) LED Card CPU Card (200 MHz Pentium /L2 512) CPU Card (233 MHz Pentium /L2 512) Heat Sink DC/DC Card Eject Holder Asm.(See Mech. Group) Hard Disk Drive (3.2 GB) Hard Disk Drive (4 GB) Hard Disk Drive (5.1 GB) Keyboard 05K4572 12J0422 12J0423 ThinkPad 770 (9548, 9549) 611 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 624
the following: Blank Cover Adv. MM Adapter Blank Lid for RJ11 EMI Finger-LCD Icon Keyboard Spacer Keyboard Washer Power Switch Screw Cap Spacer for Non-Modem Model Mechanical Group For 14.1" model 12J0420 05K4470 84G6536 05K2580 05K4477 12J0406 12J0429 12J0403 12J0404 612 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 625
LCD Miscellaneous Parts for 14.1" Model LCD Miscellaneous Parts for 13.3" Model Includes the following: Control Knob Latch (Right and Left) Screw Cap 12J0442 12J0443 ThinkPad 770 (9548, 9549) 613 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 626
Keyboard Unit Canadian French Danish Dutch French German Italian Japanese Korean Latin American Spanish Norwegian Portuguese 8mm, &nylon2. (5) M2 x 4mm (2) M2 x 10mm (3) M2 x 14mm (2) M5 X' (2) Hex Stud D-sub (6) Security Screw (3) Coin Screw (1) Screw Cap 05K4478 614 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 627
Hong Kong) Norway Sweden Switzerland U.K. 58G4386 58G4343 58G4346 58G4333 58G4334 58G4335 58G4347 43G3398 58G4340 58G4332 58G4334 58G4336 58G4348 58G4345 Options Notes: 1. When you replace the AC Adapter or the Quick Charger, use the one for the country you are in, even if the computer is from - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 628
Drive Assembly 2.1 GB Hard Disk Drive Assembly 3 GB Hard Disk Drive Assembly CD-ROM Drive DVD Drive Display Stand Battery Spacer for UltraBay II 2nd HDD Adapter, Main Flame 2nd HDD Adapter for HDD Model 770 2nd HDD Adapter for HDD Model 760 SelectaBase 770 PC Card Enabler Conversion Cable (Game Port - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 629
Italian Norwegian Swedish U.K. English U.S. English Black Keyboard French German Italian Norwegian Swedish U.K. English U.S. English Accessories Keyboard/Mouse Cable Tools Tri-Connector Wrap Plug PC Test Card Audio Wrap Cable Screwdriver Kit ThinkPad Hardware Maintenance Diskette Version 1.40 USB - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 630
Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Part Number 13H5264 13H5267 13H5270 13H5273 13H5276 13H5279 Used in These Countries Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 631
IBM Power Cord Part Number 76H3516 76H3518 76H3520 76H3522 76H3524 76H3526 76H3528 76H3530 76H3532 76H3535 Used in These of China (includes Hong Kong), Qatar, Singapore, United Kingdom Japan Switzerland, Liechtenstein Chile, Ethiopia, Italy, Libya Israel Korea ThinkPad 770 (9548, 9549) 619 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 632
620 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 633
650 Wake Up on LAN-Related Symptoms . . . . . 651 Intermittent Symptoms 651 Other Symptoms 652 Undetermined Problems 653 Product Overview (3547-003 654 FRU Removals and Replacements 656 1010 Port Replicator 657 1020 Option Card Cover and Option Card . . 658 1030 PC Card 659 1040 UltraBay II - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 634
to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 635
labels. Damaged or bent diskette eject button. CD-ROM drive damage caused by excessive force, shock, or by being dropped. Fuses blown by attaching a nonsupported device. Forgotten a computer or a hard disk password (making computer or hard disk unusable). If the following symptoms are present - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 636
problem with the SelectaDock Docking System, replace the port replicator. 5. If possible, make sure that there are no hardware setting conflicts, such as interrupt levels, memory addresses, DMA channels, and I/O addresses. 6. If the PCI or the ISA card is installed, check that the card is supported - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 637
guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Important When the problem determination procedure in the operation manual you are servicing. 3. - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 638
If the power cord is not the problem, either the power supply is defective, computer from the SelectaDock Docking System. 3. Undock the port replicator. 4. Remove the device space bay frame (see " replace the power supply. If replacing the power supply does not correct the 626 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 639
problem, reinstall the original power supply, and replace the main card. Power Supply Connector 1 and 4 Pin Red cord Yellow cord V dc + 5 V + 12 V Power Supply Connector 2 Pin Signal 1, 2 CVCC 3, 4 GND V dc Min. + 19 V - Power - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 640
appears in a dark shade (for example, FDD-2 appears in a dark shade when no second FDD is installed), do the following: 1. Replace the first device in the configuration, such as an FDD-1 and an HDD-1. 2. If the problem remains, replace the system board of the computer. 628 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 641
the CD ROM-1, or the DVD-1 icons represent the first drive in the system configuration for each type of device. Similarly, the HDD-3, FDD-2, or PCMCIA-2 icons represent the second drive, usually attached through a port replicator or an expansion unit. The HDD-2 icon represents the hard disk drive in - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 642
b. Port replicator. c. System board of the computer. External Monitor If the screen is rolling, replace the external monitor. If the problem is not corrected, replace FRUs in the following order one at a time until the problem is corrected: Note: If the replaced parts did not resolve the problem, - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 643
of the SelectaDock Docking System, replace the port replicator of the SelectaDock Docking System. If the printer is attached to the parallel connector on the adapter, replace the FRUs in the following order one at a time until the problem is corrected: Note: If the replaced parts did not resolve the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 644
. If the test detects an error, replace the defective part. How to Run errors. 4. Start the advanced diagnostic test by pressing Ctrl+A on the basic diagnostic menu. The ThinkPad FRU connections window appears. 5. Click on Exit or press Esc. The keyboard test window appears. 6. When you press a key - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 645
to the parallel port when the error is detected. The error is also logged in the system memory. Use the following procedure to display the errors: 1. Enter the advanced diagnostic test. 2. Press Ctrl+E. 3. The error log appears. 4. To exit the screen, click on Exit or press Esc key. The error log is - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 646
irrecoverable memory errors that occur during normal operation cause an interrupt to the operating system. Diagnostics for the SelectaDock Docking System The SelectaDock Docking System Options Diskette helps you troubleshoot the expansion unit, SCSI adapter, and SCSI device problems through a series - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 647
6. Select a device for testing and go to the respective section. Testing the Expansion Unit 1. The Test Selection Menu appears when you select Test Expansion Unit on the Main Menu: 2. Select an item and follow the instructions that appear on the screen. SelectaDock III (3547-003) 635 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 648
on to initialize the SCSI devices. The following is displayed whether a SCSI controller is found or not: 2. If the initialization fails, the following appears: 636 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 649
The SCSI Devices Test Menu appears. Select one of the devices: The device name may be any of the following: SCSI hard disk. SCSI tape drive. SCSI CD-ROM. SCSI optical drive. No device. The SCSI controller of the SelectaDock Docking System appears as ID7 on the screen. SelectaDock III (3547-003) 637 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 650
exists and a test medium is required to test the SCSI device, the following pop-up appears (in this example, a SCSI tape drive): 4. Insert the requested medium and wait approximately 30 seconds until the medium is loaded. The test begins and the following pop-up appears: 638 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 651
If the test is successful, the following appears: If the test is unsuccessful, the following appears: SelectaDock III (3547-003) 639 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 652
the problem, put the original part back in the SelectaDock Docking System. Do not replace nondefective parts. Always begin with "General Preparation" on page 624. This index also can be used to help you to decide which FRUs to be replaced when servicing the SelectaDock Docking System. Numeric error - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 653
to the SelectaDock Docking System while in hibernation mode.) 1XX 2XX 201: Memory data error. 202: Memory line error 00-15. 203: Memory line error 16-23. 205: Memory test failure on on-board memory. 221: ROM to RAM remap error. 3XX FRUs of the SelectaDock Sequence of Actions 1. Adapter in slot (if - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 654
drive (2.5-inch ThinkPad hard disk drive). 2. Main card. 1. Main card. 2. Riser card. 1. Mouse. 2. External keyboard. 3. Riser card. See the hardware maintenance manual for the computer. 1. See the hardware maintenance manual for the computer. 2. See "Undetermined Problems" on page 653. 642 IBM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 655
002 Suspected Device System board Keyboard Math coprocessor Pointing device Memory 050 Display 053 Enhanced video 052 MPEG 017 Hard disk drive HDD-1 2 HDD-2 3 151 Hard disk in UltraBay 067 External hard disk drive HDD-3 152 Second external hard disk drive SelectaDock III (3547-003 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 656
PCMCIA 009 Parallel 011, Serial 012 154 Universal serial bus (USB port) 155 USB port for the port replicator 156 First external USB port 157 Second external USB port 113 DSP 215 CD-ROM 216 External CD-ROM 217 DVD drive 218 External DVD drive 644 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 657
card. 1. Reseat the second hard disk drive in the SelectaDock Docking System (HDD-4) 2. Second hard disk drive in the SelectaDock Docking System (HDD-4). 3. Main Card. PCMCIA-2 (port replicator). Port replicator. Main card. USB card. CD-ROM drive. CD-ROM drive in the SelectaDock III. SelectaDock - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 658
-PnP ISA adapter bus type. 3. The driver diskette is up to date. Contact the driver manufacturer. The accompanying diskette may support only older desktop computers. See the adapter card documentation that came with the option to diagnose problems. Audio-Related Symptoms Symptom or Error The audio - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 659
2.5-inch hard disk drive on the UltraBay II tray or IDE drive in the device space bay of the SelectaDock III. 1. Check the connector for LCD indicator. 2. Upper cover group. 3. Main card. Keyboard-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions One or more keys do - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 660
MIDI/Joystick-Port-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions The MIDI/joystick does not work. Check if the computer supports the MIDI device, when the problem occurs only during MIDI operation. PC Card-Related Symptoms Symptom or Error FRUs of the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 661
running. 1. Power supply unit. The power of SelectaDock III cannot be turned off. 1. Reseat the port replicator and the computer. 2. Power supply unit. SCSI Device-Related Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions The external SCSI device does not work. 1. Check - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 662
are installed including a device in the device space bay. 4. Run the drive test. 5. Main card. USB Related Symptoms Symptom or Error USB device does not work. FRUs of the SelectaDock Sequence of Actions Verify test for the USB. 4. Main card. 5. USB card. 6. USB cable. 650 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 663
signal cable. Intermittent Symptoms Symptom or Error FRUs of the SelectaDock Sequence of Actions An intermittent problem occurs. The problem can be difficult to analyze, because you are servicing. If the problem persists, write down what the problem is and what the system was doing when the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 664
See "Undetermined Problems" on page 653. Network adapter card. 1. Remove the hard disk password for the ThinkPad hard disk as follows: a. Remove the hard disk drive from the SelectaDock Docking System and install it to the computer. b. Remove the hard disk password. 652 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 665
problems are found, reconnect or replace IBM devices. b. A modem, printer, mouse, external keyboard, external monitor, external diskette drive, numeric keypad, USB device, or other external devices. c. Any adapter. d. SCSI device. e. Hard disk drive. 3. Turn on the system and check if the problem - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 666
Product Overview (3547-003) Status Indicator Check the SelectaDock Docking System status using the following icons: Icon 1 2 3 4 5 Meaning Power on Suspend mode Diskette drive in use Hard disk in use Attention 654 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 667
maximum number of supported adapter cards is 3. UltraBay II. - ThinkPad option using the UltraBay II tray. - CD-ROM, FDD, HDD, and DVD drive. Device space bay. - All available storage SCSI/IDE devices. Speaker. Audio line-out. Stereo speaker. Stereo audio amplifier. Headphone. Manual volume control - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 668
any notes that pertain to replacement. See "Locations" on page 673 for internal cable connections and arrangement information. Safety Notice 8: Translation on page 14 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 669
1010 Port Replicator Make sure that the security key is set to the Unlock position 1 and release the latch 2 ; then undock the port replicator 3 . SelectaDock III (3547-003) 657 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 670
1020 Option Card Cover and Option Card If an option card is installed, remove it. 658 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 671
1030 PC Card SelectaDock III (3547-003) 659 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 672
II Port Replicator (1010) The customer can install a ThinkPad option (such as an HDD, an FDD, or a CD-ROM drive) in the UltraBay II tray. Remove the device that is installed in the UltraBay II; then remove the UltraBay II tray or device tray as follows: Attention A hard disk or a diskette drive is - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 673
1050 Device Space Bay Frame Port Replicator (1010) Step 2 Length (Quantity) M 3 x 6 mm (3) Memo Hex stud screw SelectaDock III (3547-003) 661 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 674
1060 Upper Cover Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay (2) M 3 x 8 mm (1) M 3 x 4 mm (1) M 3 x 6 mm (2) M 3 x 8 mm (2) M 3 x 8 mm (2) M 3 x 8 mm (2) M 3 x 8 mm (3) Memo Flat head (black) Self-tapping screw Black Black Self-tapping screw 662 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 675
When replacing: The following figure shows the route of the micro switch cable: The cable goes through here Inside view SelectaDock III (3547-003) 663 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 676
1070 Bracket Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Step 1 Length (Quantity) M 3 x 6 mm (4) Memo 664 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 677
1080 Speaker Assembly Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) 2 1 4 3 Step 1 2 Length (Quantity) M 3 x 8 mm (4) M 3 x 6 mm (1) Memo Self-tapping screw SelectaDock III (3547-003) 665 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 678
1090 Power Supply Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) Step 1 Length (Quantity) M 3 x 6 mm (4) Memo 666 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 679
1100 Cables Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) This step is a preparation for removing - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 680
1110 DC-DC Card Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Step 2 Length (Quantity) M 3 x 6 mm (2) Memo 668 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 681
1120 USB Card Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Step 1 2 4 Length (Quantity) M 3 x 8 mm (2) M 3 x 6 mm (1) M 3 x 6 mm (1) Memo Self-tapping screw SelectaDock III (3547-003) 669 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 682
1130 Shield Cover Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) Step 1 2 3 Length (Quantity) M 3 x 8 mm (3) M 3 x 6 mm (5) M 2 x 6 mm (1) Memo 670 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 683
1140 Main Card Assembly Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1060) Bracket (1070) Cables (1100) Shield Cover ( - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 684
1150 Audio Card, Main Card, and Riser Card Port Replicator (1010) Option Card Cover and Option Card (1020) UltraBay II (1040) Device Space Bay Frame (1050) Upper Cover (1140) 1 : For removing the audio card 2 : For removing the riser card 1 , 2 : For removing the main board 672 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 685
Locations Front View 1 Multiuser lock 2 PC Card lock 3 Port replicator lock 4 Docking guide 5 Device space 6 Status indicators 7 Device eject button 8 UltraBay II 9 UltraBay II tray 1 UltraBay II latch 11 Compulock lock hole 12 Expansion connector SelectaDock III (3547-003) 673 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 686
Front View (continued) 13 IDE connector 14 Internal SCSI connector 15 Audio device connector 16 Power supply connector 674 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 687
Side View 1 Volume knob 2 Headphone jack 3 Line-out jack 4 Speaker-in jack 5 MIDI/joystick port 6 PC Card (PCMCIA) slots 7 SCSI connector SelectaDock III (3547-003) 675 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 688
Rear View 1 Power jack 2 PCI connectors 3 ISA connectors 676 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 689
Parts Listing SelectaDock III (3547-003) SelectaDock III (3547-003) 677 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 690
:) Main card Shield cover Miscellaneous kit 11J8833 11J8829 11J8827 11J8832 39H7447 Options SelectaDock Base Model I SelectaBase 770 SelectaBase PC Card Enabler 39H7416 11J8822 11J8823 678 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 691
Power Cords 1 2 3 4 5 6 7 8 9 10 Warning: Use the power cord certified for your country. 1 Colombia, U.S., Venezuela Japan, 2-pin Japan, 3-pin 2 Hong Kong, Singapore, U.K. 3 France, Germany, Spain 4 Italy 5 Australia, New Zealand 6 Denmark 7 Israel 8 Bangladesh, Pakistan, Sri - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 692
680 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 693
-Test 682 External Keyboard/Auxiliary Input Device Checkout 683 Fax/Modem Checkout 684 Printer Checkout 686 Port Replicator Checkout 687 TrackPoint Checkout 688 TV Tuner 689 Identifying Names and Functions 689 Using the Front Panel 690 Troubleshooting 693 © Copyright IBM Corp. 1997 681 - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 694
If the drive test detects an error, FRU code 50 appears. If the diskette media are known to be good, replace the drive or the drive cable. External Display Self-Test If the display problem occurs only when using an external display, use the following instructions to correct the problem. Note Before - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 695
be available for IBM ThinkPad models. - Numeric keypad - Mouse (PS/2 compatible) - External keyboard (with Keyboard/Miniature Mouse cable) If you suspect a problem with any of the auxiliary input devices (listed above), replace the device. If the problem is not corrected, replace the following FRUs - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 696
), at the DOS prompt (for example, A:\), type ESTDIAG; then press Enter. - Follow the instructions on the screen. (If you need help, press F1.) DID THE DIAGNOSTIC TESTS DETECT AN ERROR? Yes No 002 The diagnostic tests have completed successfully. If you suspect a problem, go to Step 004. 003 Go to - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 697
? Yes No 009 Go to Step 014. 010 The diagnostic tests have completed successfully. If you still suspect a problem that is not software related, replace the External DAA; then replace the modem. 011 - Have the customer transmit a call at a lower speed. WAS THE CALL TRANSMITTED SUCCESSFULLY? Yes No - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 698
printer self-test does not run correctly, the problem is in the printer. Refer to the printer service manual. If the printer self-test runs correctly, do the following. 1. Verify the port settings in configuration. 2. Install a wrap plug on the port (indicated in configuration) and run the advanced - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 699
port test with the wrap plug installed on the replicator. PCMCIA-2 test with the PC test card installed. FDD-2 (FDD-1 if no drive is installed in the computer) drive test on the failing device. 10. If diagnostic errors appear, replace the replicator or diskette drive attachment unit. If the problem - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 700
, power-off and disconnect the mouse. Power-on the computer. If the problem goes away, replace the mouse. If the problem remains, replace the keyboard. For click button or pointing stick problems: 1. Go to the Easy-Setup screen. 2. Select an item with the pointing stick. 3. Press either left or - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 701
IBM TFT color notebook computer. The computer changes to TV reception when the removable diskette drive is replaced with the TV Tuner. The TV screen and normal computer display are easily switched by using the Hot key on and off the TV Tuner. 5 Hot Key 6 Up Switch 7 Down Switch Switches between the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 702
TV channel or color contrast. (See "Using the Function Key" on page 691.) Switches the TV mode or external video on the front panel. Key Power Hot Key Function Turns on the TV Tuner. This key is used only when function parameter. (See "Using the Function Key" on page 691.) Switches the displayed - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 703
time you press the Function key ( ), one of the following messages (called On-Screen Message) appears at the top left corner of the LCD. The changed values are automatically saved when - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 704
Power Features from the ThinkPad Features menu; then put a check mark at Internal Serial Port (or Diskette Drive Compartment) under the Power for devices. If you need help, press F1 to display the help menu. - Type PS2 MODEM ON (or PS2 DDC ON) from the command prompt; press the Enter key to set the - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 705
Troubleshooting The following table shows what to do to solve problems when the TV Tuner does not work correctly. Problem The TV Tuner active antenna unit are not adjusted. The batteries in the active antenna unit are not inserted correctly. The batteries in the active antenna unit are depleted. - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 706
694 IBM Mobile Systems HMM - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 707
Alt ANSI ARTIC ASCII AT AVC BIOS bps BPS CCITT CCS CCSB CCSB CD CDPD CD-ROM CE CRC CRT CSD CGA CRC Memory Energy Work Station Floppy Disk Drive Field Replaceable Unit (replaceable part) General Purpose Interface Bus (IEEE 348) General Services Administration Hard Disk Drive Height Integrated Drive - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 708
ROM SASD Services Support Center Non Volatile Random Access Memory Original Equipment Manufacturer Personal Computer Memory ThinkPad File Underwriters Laboratory Video Capture Adapter Video Electronics Standards Association Video Graphics Array (640x480x16) Vital Product Data Video Random Access Memory - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 709
fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone Number 1. Do you like this manual? Yes No 2. What would you like to see added, changed, or deleted in this manual? 3. What is your service experience level? Less than five years More than five years 4. Which ThinkPad systems do you - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 710
and serial port controllers, keyboards and keystrokes, SCSI, DMA, video, and more) Specific Personal System/2 systems (including system board connectors, jumpers, memory subsystems, I/O subsystems, programming interfaces and registers, and error codes) Basic input/output system (BIOS) Options and - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 711
, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. Machine type and model Processor or hard disk upgrades Failure symptom - Do diagnostics fail? - What - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 712
Unit Customized Operational Services EduQuest (Educational Computers) End User HelpDesk Support IBM Anti-Virus Services IBM Authorized Dealer Referrals IBM Dealer Referral IBM Information Referral Service IBM Service IBM PC HelpCenter and HelpDesk IBM Technical Manuals Multimedia Information Center - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 713
Repair Centre Dealer Support Group (DSG) HelpClub Registration / IBM Direct HelpFax HelpFax - Toronto HelpPC IBM Certification Administrator Mail to: 50 Acadia Drive Markham, Ontario L3R 0B3 IBM Education (A+ Course) IBM Information Network Support IBM PC Service Partners International Warranty - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 714
patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation 500 Columbus Avenue Thornwood, NY 10594 U.S.A. Trademarks The following terms are trademarks or service marks of the IBM Corporation in the United States and other countries: AIX FaxConcentrator - Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 715
- Lenovo ThinkPad 380ED | ThinkPad 380, 385, 560, 560E, all 760, 765 and SelectADo - Page 716
IBM® Part Number: 05L1271 Printed in U.S.A. S 5L-127 - 1
This Manual Supports:
ThinkPad 380
(2635)
ThinkPad 385
(2635)
ThinkPad 560
ThinkPad 560E
(2640)
(2640)
ThinkPad 760C/CD
(9546)
ThinkPad 760E/ED
(9546)
ThinkPad 760L/LD
(9546)
ThinkPad 760EL/ELD
(9547)
ThinkPad 760XL
(9546)
ThinkPad 760XD
ThinkPad 765D
ThinkPad 765L
ThinkPad 770
SelectaDock III
(9547)
(9546)
(9547)
(9548, 9549)
(3547)
S05L-1270-01
IBM Mobile Systems
Hardware Maintenance Manual
Volume 4:
ThinkPad Computers
September 1997
We Want Your Comments!
(Please see page 697)