Kodak 9810 User Guide

Kodak 9810 - Professional Digital Photo Printer Color Thermal wax/resin/dye Sublimation Manual

Kodak 9810 manual content summary:

  • Kodak 9810 | User Guide - Page 1
    KODAK PROFESSIONAL 9810 Digital Photo Printer User Guide
  • Kodak 9810 | User Guide - Page 2
    Eastman Kodak Company 343 State Street Rochester, New York 14650 © Eastman Kodak Company, 2005 Kodak is a trademark of Eastman Kodak Company. P/N 4J5025
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    the Paper ...1-2 Loading the Ribbon...1-6 Installing the Print Catcher...1-7 Connecting the Cables ...1-8 Connecting the power cable ...1-8 Connecting the USB cable...1-8 Turning On the Printer...1-9 2 Printer Driver Software Installing the Printer Driver...2-2 Borderless Printing ...2-2 Customizing
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    of Contents Changing the quantity of test prints...4-3 5 Using the Diagnostic Tool Adjusting Print Head and Paper Cutter Registration 5-1 Updating Firmware...5-4 6 Troubleshooting the Printer Appendix A: Important Printer Information Printer Specifications ...A-1 ENERGY STAR Partner...A-1 Appendix
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    : Your KODAK PROFESSIONAL 9810 Digital Photo Printer may come with several power cables. Be sure to select the correct power cable for your country. Have the following items available before you begin your printer setup: • A KODAK Photo Print Kit that contains the correct size paper and ribbon for
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    Loading the Paper To load the paper into the printer: 1. Open the printer cover. 2. If necessary, remove the ribbon from the printer. Lever 3. Move the lever to the unlocked position. 4. Remove the trim tray. IMPORTANT: To keep your prints dust-free and to prevent paper jams, empty the trim
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    sure to line up the lugs on the blue paper flange with the notches on the left side of the paper roll. If you do not attach the paper flange properly, the paper roll will not fit into the printer. 7. Gently set the paper roll into the printer according to the blue and red arrows on the
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    White arrows Red lines 9. Feed the paper in the direction of the white arrows until the paper wraps around the back of the printer and touches the red lines. SIDE VIEW 10. Hold the paper in place between the red lines with your hand. Make sure the paper edges do not extend over the red lines
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    Setting Up the Printer 12. Install the trim tray. CAUTION: If you transport or ship the printer, first remove the media. Failure to do so can damage the printer. Trim tray 1-5
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    . IMPORTANT: Do not remove the label/wrapper from the ribbon at this time. Label/wrapper Supply spool 3. Push the right end of the supply spool into the front spool holder on the right. Bar code 4. Place the bar code end of the supply spool into the front spool holder on the left. IMPORTANT
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    in the ribbon, remove it by turning the take-up spool. IMPORTANT: Slack in the ribbon can cause a paper jam when making prints. Installing the Print Catcher The print catcher collects finished prints as they exit the printer. • Set the print catcher into the printer as shown. Print catcher 1-7
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    to nearby electrical devices. 2. Connect the power cable to the power connector on the back of the printer and to a grounded power outlet. Connecting the USB cable Use the included USB cable. 1. Check that the power switch is turned off ( ). 2. Connect the USB cable to the USB connector on the
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    Setting Up the Printer Turning On the Printer IMPORTANT: Install the printer driver software before turning on the printer. See "Printer Driver Software" on page 2-1. Press the power switch to on ( | ). On the operator panel, the orange Power light and the green Ready light illuminate, and the
  • Kodak 9810 | User Guide - Page 14
  • Kodak 9810 | User Guide - Page 15
    2 Printer Driver Software A printer driver is software that allows you to print from your applications. The printer driver for the KODAK PROFESSIONAL 9810 Digital Photo Printer (WINDOWS 2000/XP Operating System) requires the following (or later): Operating System Minimum Service Minimum Memory
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    screens may show the KODAK Photo Printer 8800. The KODAK PROFESSIONAL 9810 Digital Photo Printer will still install correctly. Continue as directed on the screens. 6. Follow the on-screen instructions to install the printer driver and the Diagnostic tool. The printer driver and Diagnostic tool (see
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    Printer Driver Software Customizing Printer Properties The Printer Properties dialog box displays options for setting the printer properties. 1. For your operating system, do the following: WINDOWS 2000 WINDOWS XP Select Start > Settings > Printers. Select Start > Printers and Faxes. 2. Right-
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    Printer Driver Software Color Management using ADOBE PHOTOSHOP 7.0 or Greater 1. Select Print with Preview from the File menu. 2. Check Show More Options, then select Color Management. 3. Set the Source Space to Document. 4. Set the Print Space Profile to Printer Color Management. 2-4
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    page. For example, a package might contain a 4 x 6 in. (10.16 x 15.24 cm) and two 3.5 x 5 in. (8.89 x 12.7 cm). The page is trimmed to provide individual prints. Printer drivers for KODAK printers typically provide a number of standard packages. The drivers also let you import custom package files
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    Printer Driver Software Example: Type: KPKG Version: 1.0 # Custom package for 4 x 6 and 3.5 x 5 prints on an EK9810 8 x 10 sheet # Recommended Page size - 8 x 10 in. 107, 87, 1800, 1200 107, 1362, 1050, 1500 1232, 1362, 1050, 1500 Selecting a Custom Package 1. Using the printer driver's Properties
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    . If the problem persists, contact your Kodak representative for service. Status Message Out of paper - Printing Error - Printing Printing - Wrong ribbon type, load Matte Printing - Wrong ribbon type, load Glossy Possible Cause Action The printer is out of paper or ribbon. The paper or ribbon is
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    Printer Driver Software Status Message Printing - Wrong ribbon size, load 8 x 12L Possible Cause Action The printer has 8 x 10S ribbon loaded but the job requires 8 x 12L. • Wait for the printer to stop printing and become Ready. Load 8 x 12L ribbon of the proper type in the printer. • Cancel
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    Server Properties. 5. Select Drivers. 6. Highlight the printer driver you want to remove and click Remove. 7. Click Yes to delete the printer driver. 8. Click Close. 9. Select Start > Settings > Control Panel > Add/Remove Programs > KODAK 9810 Digital Photo Printer Software and follow the directions
  • Kodak 9810 | User Guide - Page 24
  • Kodak 9810 | User Guide - Page 25
    for each given data value. Your KODAK Photo Printer is shipped with default factory calibration values. You should be able to set up your printer and begin printing right away without having to first calibrate the printer. However, if you are dissatisfied with your prints, follow the steps in this
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    balance of prints does not look right. You may also want to calibrate your printer after it has been serviced. For instructions on instrumented calibration (requires a densitometer) go to www.kodak.com, then search for support information on the KODAK PROFESSIONAL 9810 Digital Photo Printer. Easy
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    to the Plug-ins folder: WINDOWS XP: C:WINDOWS/Kodak/Plug-Ins (Printing) WINDOWS 2000: C:WINNT/Kodak/Plug-Ins (Printing) NOTE: The exact path to the export module folder may differ depending on your operating system. 7. Select the kdk9810.8be file for the KODAK Photo Printer 9810 model. Click OK. 3-3
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    13. • If you want to calibrate a different printer than the one that is listed, continue with Step 10. 10. Click Select Printer. The following dialog box appears. NOTE: The appearance of this dialog box may vary, depending on your printer setup and the media file you selected. 11. From the Serial
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    following dialog box appears. 14. Confirm that the printer setup listed is the printer setup you want to use for calibration. • If the printer setup listed is the correct printer setup for your printer, go to Step 19. • If you want a different printer setup than what is listed, continue with Step
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    to close the dialog box. 19. Click Next. The following dialog box appears. 20. Confirm that the Printer and Printer Setup information are correct. • If the information is not correct and you have more than one media file, click Back and go to Step 15. • If the information is correct, click Next to
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    the information on the Printer Status dialog box. You may need to do this if your printer is accidentally turned off. 22. Click OK to close the dialog box. 23. Click Print. The information is processed and the calibration test print is printed on the specified printer. The following dialog box
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    the center of the test print (#225) if the printer is properly calibrated. Uninstalling the Calibration Software You can remove the calibration software from your computer in two ways: • Select Start > Programs > KODAK Calibration Utility 1.1.2 > Uninstall KODAK Calibration Utility 1.1.2 and follow
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    . If the problem persists, contact your Kodak representative for service. Error Message The printer is off-line. The printer's door is open. The printer is out of ribbon. The printer is out of paper. The printer's paper is jammed. The printer's cutter is jammed. The printer's ribbon failed to
  • Kodak 9810 | User Guide - Page 34
  • Kodak 9810 | User Guide - Page 35
    Light Color Power Orange Printer Status The printer power is on. Ready Green The printer is ready to make prints. Error Red An error has occurred. Using Setup Mode to Review Printer Settings Use the operator panel to review printer settings in Setup mode. Printer settings are displayed here
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    out of the total possible (YYY) for the media currently installed. Checking the printer Printed = XXXXX total print count None. XXXXX represents the total number of prints made since the printer was manufactured. This counter cannot be reset. Checking the FEE firmware version FEE Firm X.XX None
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    Operating the Printer Working in Test Print Mode Making a test print Make a test print to check that the printer is installed and set up correctly. 1. Press Menu once until Test Print Mode appears. 2. Press Enter once until Pattern appears. 3. Press Enter once to select the test print type. 4.
  • Kodak 9810 | User Guide - Page 38
  • Kodak 9810 | User Guide - Page 39
    you installed the printer driver. Adjusting Print Head and Paper Cutter Registration You may occasionally need to adjust print head and cutter registration if the page isn't centered properly. 1. Click Start > Programs > KODAK 9810 Printer > Diagnostic Tool. 2. Select the Printer serial no. 3. Click
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    Using the Diagnostic Tool 4. Click Print to print a test page. 5-2
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    at which the right side of the page intersects the vertical line 6. Enter the Cutter offset and Page offset values. Click Update. 7. Click Print to print another test page and verify the settings. 8. Repeat Steps 2 - 7, if necessary. NOTE: Ideally the cutter offset and the page offset should be at
  • Kodak 9810 | User Guide - Page 42
    and the previous firmware version will be used. 1. Go to www.kodak.com. 2. Search for the KODAK PROFESSIONAL 9810 Digital Photo Printer. 3. Download the firmware file to your computer hard drive. 4. If possible, have your printer in the Ready state. 5. Click the Update Firmware tab. 6. Click Browse
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    6 Troubleshooting the Printer Message Cover Open Paper Empty Check Paper Check Ribbon Incorrect Ribbon Cutter Jam Cooling Refer to the following table to resolve errors or problems reported on the printer operator panel. If the problem persists, contact your Kodak representative for service.
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    Troubleshooting the Printer Message Warming Service XX.YY.ZZ Possible Cause The print head is too cold to print. Fatal error XX.YY.ZZ has occurred. Action • Wait. The printer will be ready to print when the head reaches the proper temperature. • Turn the printer off, then on. • When calling
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    Appendix A: Important Printer Information Printer Specifications Dimensions Width Depth Height 17 in. (432 mm) 19 in. (483 mm) - without Print Catcher 25 in. (635 mm) - with Print Catcher 13 in. (330 mm) Weight (without ribbon and paper) 18 kg (40 lbs) Ambient Operating Temperature 15 - 35°C (
  • Kodak 9810 | User Guide - Page 46
  • Kodak 9810 | User Guide - Page 47
    of controls or adjustments, or performance of procedures other than those specified in this manual may result in injury and/or damage to the printer. • The power outlet should be easily accessible and installed near the printer. • Position the power cable so that it cannot be pulled on or tripped
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    on the printer. WARNING a Class A digital device, pursuant to part 15 of the accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference in which case the user
  • Kodak 9810 | User Guide - Page 49
    . In the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the collection and
  • Kodak 9810 | User Guide - Page 50
  • Kodak 9810 | User Guide - Page 51
    printer specifications, A-1 I installing calibration software, 3-1 paper, 1-2 printer driver, 2-2 ribbon, 1-6 L labels, safety, B-2 loading paper, 1-2 ribbon, 1-6 N noise emission spec, B-3 O operator panel error/red light, 4-1 language, 4-2 making a test print, 4-2 power/orange light, 4-1 printer
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    calibration software, 3-1 printer driver, 2-2 USB cable, connecting, 1-8 uninstalling, 2-9, 3-8 specifications printer, A-1 switch, power, 1-9 T temperature printer specifications, A-1 test print, making, 4-3 troubleshooting the printer, 6-1 U uninstalling calibration software, 3-8 printer driver
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KODAK PROFESSIONAL 9810
Digital Photo Printer
User Guide