Hisense 50A6H User Manual
Hisense 50A6H Manual
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- Hisense 50A6H | User Manual - Page 1
USER MANUAL Before using the TV, please read this manual thoroughly and retain it for future reference. RSAG2.025.7756SS ENGLISH FRANÇAIS ESPAÑOL - Hisense 50A6H | User Manual - Page 2
USER MANUAL Before using the TV, please read this manual thoroughly and retain it for future reference. ENGLISH - Hisense 50A6H | User Manual - Page 3
Rights Reserved. All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is a charge or other or no consideration, without the prior written permission of Hisense Company Ltd. Requests for permission to store, reproduce, transmit or distribute materials - Hisense 50A6H | User Manual - Page 4
available or capable of functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense's control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including any Application - Hisense 50A6H | User Manual - Page 5
Time Use Using the E-Manual...3 Home Screen...3 Connecting to the Internet...3 Prepare Live TV...5 Using External Devices...5 Recommended Topics...6 Enjoy Live TV Channel Scan...7 Live Menu...7 Channel Edit...8 Learn about Live TV Support Settings 11 Benefits of Smart TV Using a Google Account...13 - Hisense 50A6H | User Manual - Page 6
Default...40 Entertainment Game...41 SoundBar Settings...42 Sports...42 Media...42 Accessibility Features Accessibility Menu Setup...47 Troubleshooting FAQ...48 Remote Control Service...55 Picture Issues...55 Sound Issues...56 Network Issues...57 Channel and Broadcast Issues...57 External Device - Hisense 50A6H | User Manual - Page 7
Manual View the embedded E-Manual that contains information about your TV's key features. Disclaimer: Instructions and images through this manual are only for reference and may differ from the actual product. Launch the E-Manual to enter and select your desired service. Connecting to the Internet To - Hisense 50A6H | User Manual - Page 8
server. • IP settings Configure the IP setting for your network connection. Related information Network & Internet on page 35 Network Issues on page 57 My TV cannot connect to the network. on page 50 Connect to a Wireless Network To connect to an available wireless network, make sure that you turn - Hisense 50A6H | User Manual - Page 9
more information, please refer to Connecting to External Devices > Sharing your Smart Phone/Computer Screen on the TV in this manual. Prepare Live TV Connect antenna/cable to the TV Note: • TV jacks may vary and antenna/cable function may not be applicable in some models/countries/regions. • You - Hisense 50A6H | User Manual - Page 10
in this manual. Sound Adjust sound mode and other advanced sound settings. For more information, please refer to Settings Overview > Sound in this manual. Keep the TV updated Set your TV to receive the latest firmware. For more information, please refer to Settings Overview > Support > System Update - Hisense 50A6H | User Manual - Page 11
you select Auto Channel Scan, you can press > Channels > Tuner Mode to select Antenna or Cable. Manual Scan In Live TV, > Channels > Manual Scan Type in a channel to add it manually to your TV. Live Menu You can obtain quick access to the channel list, favorite channel list or use relevant - Hisense 50A6H | User Manual - Page 12
to select FAV, and press button to display the favorite list. Note: • These steps should be operated under TV inputs. Related information Edit Favorite Channel List on page 10 Channel Edit Manually edit the channel list or favorite channel list to your preference. Edit Channel List Before you can - Hisense 50A6H | User Manual - Page 13
Manage the Channels In Live TV, press > to select a Live TV channel category such as Antenna or Cable, then use D-pad to select Edit. • Delete: 1. Select the channel you want to delete, or press to select - Hisense 50A6H | User Manual - Page 14
shape icon will appear next to the added channel. Move or remove channels in a favorite list If you want to remove favorite channels: 1. In Live TV, press to select FAV, and press button to display the favorite list. 2. Press , select the channel(s) you want to delete to the favorite list by - Hisense 50A6H | User Manual - Page 15
. • Before you edit the favorite lists,complete channel scan first. Related information Channel Scan on page 7 Learn about Live TV Support Settings You can set audio laguage or default audio output language, etc. Audio Language (MTS) You can choose the audio language in DTV mode and - Hisense 50A6H | User Manual - Page 16
Enjoy Live TV Press button on your remote control to select Settings > Channels & Inputs > Channels > Video Description. Related information Accessibility Menu Setup on page 47 12 - Hisense 50A6H | User Manual - Page 17
Assistant, and personalized recommendations. Signing into an account When you turn on the TV for the first time, you can select Set up Google TV to sign into a Google Account by the setup guide, if you select Set up basic TV, you can also set it later by pressing to select Set up Google - Hisense 50A6H | User Manual - Page 18
Amazon Alexa? • Android TV models that support the Alexa skill. • Amazon Echo device or Alexa App. • Amazon account for Alexa App or Echo device, if you don't have the account, please create one before the setup process. • Hisense account to link your TV, you can create it before the setup process - Hisense 50A6H | User Manual - Page 19
your voice. • After your Hisense account is created but you can't see the Link your TV step on your phone or computer, please sign out account and re-visit URL and sign in again. • If you do not see "Amazon Alexa Service" in the System settings, then your TV does not support Alexa. • The Alexa - Hisense 50A6H | User Manual - Page 20
function in your Android/iOS/PC device. 4. Find the TV name in the search list of your device and select support content sharing, you can download an app that supports the function to connect to your TV. For more information, please refer to Benefits of Smart TV > Using the Mobile App in this manual - Hisense 50A6H | User Manual - Page 21
. Remove an App You can only delete apps that you've installed to the TV. Factory-installed apps can not be deleted. To delete an app: 1. From Apps > See all apps Apps Settings and Permissions You can find all the apps on the TV at > Settings > Apps > See all apps. Select the app, you can see the - Hisense 50A6H | User Manual - Page 22
Benefits of Smart TV All this app's data will be deleted permanently. This includes all files, settings, accounts, databases, etc. Clear cache Clear cache of applications and system. Clear - Hisense 50A6H | User Manual - Page 23
up or down • Switch channels • Input characters with your mobile's keyboard • Share pictures, music, or videos from your mobile device to the TV Note: • This function may not be applicable in some models/countries/regions. Related information Connect to a Wired (ETHERNET) Network on page 3 Connect - Hisense 50A6H | User Manual - Page 24
, mouse and gamepad, to interact with your Smart TV easily. Connect Remote Control Pair the Bluetooth remote control with the TV. 1. To pair the Bluetooth remote control to the TV after you power the TV on for the first time, there will be instructions on how to pair the remote control. 2. If - Hisense 50A6H | User Manual - Page 25
HDR. If it does not support 4K HDR, please select Standard format. Note: • HDMI cables must be used to connect HDMI & CEC compatible devices to your TV. • The HDMI & a Bluetooth device, refer to the Bluetooth device's user manual. Related information Connect a Bluetooth Device on page 22 Connecting - Hisense 50A6H | User Manual - Page 26
instructions. If you are prompted to enter a passcode, refer to the user manual of the device. After pairing is completed, the device is connected and is stored to the TV the Bluetooth device support. • Bluetooth keyboards may not be functional with some applications. • The TV and Bluetooth devices - Hisense 50A6H | User Manual - Page 27
. • Support format: NTFS, FAT32. • Certain digital cameras may not be compatible with the TV. Select the content you want to play or view. For more information, please refer to Entertainment > Media in this manual. Connecting Headphones You can connect a pair of headphones (not provided) to the - Hisense 50A6H | User Manual - Page 28
may not be available in some models. • Headphones with microphones are not supported. • If Headphone with Speakers is selected in Settings > Display & Sound > Sound > Advanced Settings > Headphone Mode, the headphone and the TV will have sound output at the same time. Related information Headphone - Hisense 50A6H | User Manual - Page 29
require the HDMI signal to be set to the correct format in the device settings. Please consult your device user manual for instructions. • If there is no sound from your TV, configure the device audio settings. Related information Use HDMI&CEC on page 20 Connecting Speakers or Other Audio Receivers - Hisense 50A6H | User Manual - Page 30
on your remote control to select Settings > Display & Sound > Sound > Audio Output > ARC Note: • Audio receiver must support ARC function. • If the device has an Input Selector feature, then make sure to change it to TV. • When this port is used for ARC function, it can be used as signal input when - Hisense 50A6H | User Manual - Page 31
screen. • Dynamic Backlight Control (or Local Dimming if support) Enable the TV to automatically adjust the backlight by sections according to the lower settings create darker images. • Automatic Light Sensor Enable the TV to automatically adjust the picture settings according to the amount of - Hisense 50A6H | User Manual - Page 32
the picture mode is HDR picture mode. When you use a Dolby Vision signal Inspired by cinema technology, Dolby Vision is the format that allows your TV to deliver a full range of colors, high dynamic range images, brighter whites and dark blacks using scene-by-scene calibration. Note: • When you use - Hisense 50A6H | User Manual - Page 33
Settings Overview Related information Picture Issues on page 55 Adjust the picture quality for each picture mode Press button on your remote control to select Settings > Display & Sound > Picture > Contrast/Brightness/Color/Tint/Sharpness. Choose a picture mode and then adjust the settings. • - Hisense 50A6H | User Manual - Page 34
will enjoy a better watching experience. • Color Space Change the range of colors the TV displays. • Instant Game Response Refer to Enabling instant game responsein this manual. • FreeSync Refer to Enabling FreeSync in this manual. • Low Blue Light Eye care: reduce the emission of blue light. This - Hisense 50A6H | User Manual - Page 35
of all images in the picture. • Gamma Adjust the Gamma to alter how the TV will respond to the grayscale content. In a dark room choose a Higher number like the listening environment. • Standard In Standard mode, the TV delivers a flat frequency response, which preserves the natural characteristics - Hisense 50A6H | User Manual - Page 36
regions. • Sound mode adjustment is only available when you select TV speaker as audio output. Related information Sound Issues on page eARC Connect an audio device that supports eARC via HDMI-eARC, and set eARC to On to enjoy premium sound quality. Enable TV speaker Press button on your remote - Hisense 50A6H | User Manual - Page 37
Press button on your remote control to select Settings > Display & Sound > Sound > Advanced Settings Tune the audio settings and quality of the TV. Balance Adjust the left and right speaker strength to optimize audio for a specific location. Volume Level Balance the sound volume of each source - Hisense 50A6H | User Manual - Page 38
and Dolby Digital are suggested. • If your external audio device does not support Dolby or DTS, PCM is suggested. Digital Audio Delay Adjust the digital audio time to sync sound from an external speaker with the images on the TV. Note: • Digital Audio Out and Digital Audio Delay functions are only - Hisense 50A6H | User Manual - Page 39
refer to First-Time Use > Connect to the Internet in this manual. Data saver Press button on your remote control to select Settings > Let Google's location service and other apps scan for networks, even when Wi-Fi is off. Related information Related information My TV cannot connect to the - Hisense 50A6H | User Manual - Page 40
network-provided time. You can also set the current time manually when Off is selected. When Off is selected, the TV Network may not be working properly. • Set date Set Once. • Power On Timer Set the clock for the time you want the TV to turn on automatically. • Power Off Timer Type Set the type Off, - Hisense 50A6H | User Manual - Page 41
Power & Energy Power on behavior Select the screen to start when powering on the TV. You can select Home screen or Last input. Energy saver Turn off display will not be able to remotely wake up the TV through external devices. If your models support Hands-free Voice Control function, you can talk to - Hisense 50A6H | User Manual - Page 42
function may not be applicable in some models/countries/regions. Serial/IP Control Port Our TV supports IP control feature within the local area network (LAN). TV can accept the spec-compliant instructions issued by the device in the same local area network through the pre-defined network interface - Hisense 50A6H | User Manual - Page 43
message View system message, including: Serial Number, Service Code, Software Version, etc. Support information Press button on your remote control to etc. Check Software Version To check the current software version of your TV: Press button on your remote control to select Settings > System - Hisense 50A6H | User Manual - Page 44
Settings Overview If you want to switch to Home Mode when the TV is in Store Mode, press button on your remote control to enter Store Mode Settings and choose Home Mode. Alternatively, turn off Store Mode at > - Hisense 50A6H | User Manual - Page 45
or press game console as the input source. 3. Start the game. button. Select the connected You can enable the game mode to optimize your TV's settings when playing games with a game console. Related information Enabling game mode on page 41 Enabling game mode Press button on your remote - Hisense 50A6H | User Manual - Page 46
switched to ARC, if the user switches to other sound output channels, the soundbar menu cannot be adjusted, and the sound menu of TV can be adjusted. Press button on your remote control to select Settings > Display & Sound > Sound > SoundBar Settings Note: • When you connect a soundbar with - Hisense 50A6H | User Manual - Page 47
name also appears on the Media screen. For more information about Content Sharing, please refer to Benefits of Smart TV > Content Sharing in this manual. Enjoy Photos/Audio/Video Stored on a USB Device You have some ways to enter Media: • Insert a USB device, a prompt message appears, press to - Hisense 50A6H | User Manual - Page 48
list Due to differences in programming tools and other factors, some of the file formats that are listed may not be supported. The listed formats may not be supported depending on the model. Video Format Container MPEG program stream MPEG transport stream MP4 MKV Video Codec MPEG1/2 MPEG4 H.264 - Hisense 50A6H | User Manual - Page 49
Entertainment Container AVI FLV WEBM Video Codec AV1 HEVC/H.265 MPEG1/2 MPEG4 Sorenson H.263 H.263 H.264 WMV3 VC1 Motion JPEG VP8 HEVC/H.265 MPEG4 Sorenson H.263 H.263 H.264 Motion JPEG VP8 VP9 VP8 AV1 File Extension Name .avi .flv .webm Audio Format WAV Container Audio Codec MPEG1/2 Layer1 - Hisense 50A6H | User Manual - Page 50
Entertainment Container MP3 AAC WMV FLAC Photo Format Image JPEG PNG BMP GIF WebP HEIF Audio Codec IMA-ADPCM MS-ADPCM G711 A/mu-law MPEG1/2 Layer1 MPEG1/2 Layer2 MPEG1/2/2.5 Layer3 AAC-LC, HEAAC WMA WMA 10 Pro M0 WMA 10 Pro M1 WMA 10 Pro M2 FLAC File Extension Name .mp3 .aac .wma, .wmv .flac - Hisense 50A6H | User Manual - Page 51
impaired. • Captions Displays and sets the closed captions. You can set display options and select caption style. • Live TV Closed Captioning • Live TV Closed Captioning • Analog Closed Caption • Digital Closed Caption • Digital Caption Style • Captions • High contrast text Improves contrast for - Hisense 50A6H | User Manual - Page 52
Troubleshooting FAQ In this section you will find the answers to the most frequently asked questions. Note: • The images are only for reference and may differ from the actual product. There is no picture, or the picture is black and white. Check input cable connections. Unplug the TV power cord from - Hisense 50A6H | User Manual - Page 53
Troubleshooting Check if the color saturation is set to 50 or higher at > Settings > Display & Sound > Picture > Calibration Settings > Color Tuner > Saturation. the volume settings. Check the volume control of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to your TV. 49 - Hisense 50A6H | User Manual - Page 54
Troubleshooting Make sure that the audio cable is connected to the correct audio output connector on the external device. Check whether TV Speaker is selected at > Settings > Display & Sound > Sound > Audio Output. My TV cannot connect to the network. Check network status at > Settings > - Hisense 50A6H | User Manual - Page 55
Troubleshooting Make sure your modem/wireless router is on and connected to the Internet. Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner. External source connected but no picture or sound. I have connected an external source to my TV - Hisense 50A6H | User Manual - Page 56
Troubleshooting Make sure you have made the correct selection of input source. If the signal is intermittent, unplug the TV power cord does not work. Confirm that TV still has power and is operational. Press the power button on the TV to determine if the problem is with the remote control or not. - Hisense 50A6H | User Manual - Page 57
Troubleshooting If the TV is not responding to the remote control, then please check if the small light on the remote control flashes when any button is pressed (some remote controls do not support this function). If the small light does not flash when the remote control button is pressed, the - Hisense 50A6H | User Manual - Page 58
Troubleshooting For Bluetooth remote controls If the TV does not respond with the Bluetooth remote control, try pairing the remote control to the TV by pressing and holding the and button at the same time. Schedule Recording cannot be used. Check if there is a storage device connected to the - Hisense 50A6H | User Manual - Page 59
Troubleshooting Check the free space of the storage device. Service > Settings > System > Advanced System > Remote Control Service Remote Control Service enables your TV to be controlled from the client server to allow service agents to diagnose the problem of your TV and deal with the problem - Hisense 50A6H | User Manual - Page 60
Troubleshooting Problems The picture is distorted. The picture is blurry or flickering, or cuts picture is black and white. on page 48 Sound Issues When the TV has a sound problem, these steps may help resolve the problem. Problems Picture is normal, but no sound. The speakers are making an odd - Hisense 50A6H | User Manual - Page 61
connect to the network on page 50 Channel and Broadcast Issues For problems while watching live TV or scanning for new services, these suggestions might help to resolve them. Problems In Live TV, there is no signal, or a weak signal, or you cannot find any channels. Possible Solutions • Make - Hisense 50A6H | User Manual - Page 62
Troubleshooting Problems The TV is having trouble receiving a signal in the cable box. There is no sound. Possible Solutions • If there is no signal occasionally, unplug cable from TV and re-plug after 60 seconds. • If there is always no signal, or the signal cannot be restored after plugging and - Hisense 50A6H | User Manual - Page 63
Troubleshooting Problem Netflix cannot be played. Possible Solutions • > Settings > Apps > See all apps > Netflix > Force stop, then reopen to try again. • You can try to restart the TV at > Settings > System > Restart. Media Files When files do not play, this may help resolve the problem - Hisense 50A6H | User Manual - Page 64
Troubleshooting Problems When I turn on my TV, there is a delay for a few seconds before the picture appears. Is this normal? Possible Solutions • Yes, this is normal. The TV is initializing and searching for the previous setting information. 60
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USER MANUAL
Before using the TV, please read this manual
thoroughly and retain it for future reference.
ENGLISH
FRANÇAIS
ESPAÑOL
RSAG2.025.7756SS