HP ZBook x360 User Guide

HP ZBook x360 Manual

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  • HP ZBook x360 | User Guide - Page 1
    User Guide
  • HP ZBook x360 | User Guide - Page 2
    over time for updates. See http://www.microsoft.com. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select products only) IMPORTANT: Select computer products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the
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    vi Processor configuration setting (select products only)
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    11 Button, speakers, and fingerprint reader 13 Special keys ...14 Action keys ...15 Bottom ...17 Labels ...18 Inserting a SIM card (select products only) ... 21 Connecting to a WLAN ...22 Using HP Mobile Broadband (select products only 22 Using HP Mobile Connect Pro (select products only 23
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    turning off) the computer ...38 Using the Power icon and Power Options ...39 Running on battery power ...39 Using HP Fast Charge (select products only 39 Displaying battery charge ...40 Finding battery information in HP Support Assistant (select products only 40 Conserving battery power ...40 viii
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    an Automatic DriveLock password 48 Selecting manual DriveLock 48 Setting a DriveLock HP Managed Services (select products only 52 Using an optional security cable (select products only 52 Using a fingerprint reader (select products only 53 Locating the fingerprint reader ...53 8 Maintenance
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    only 56 Traveling with or shipping your computer ...56 9 Backing up, restoring, and recovering ...58 Using Windows tools ...58 Creating HP Recovery media (select products only 58 Using HP Recovery Manager to create recovery media 59 Before you begin ...59 Creating the recovery media 59 Using the
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    by product name or number ...70 Customizing Remote HP PC Hardware Diagnostics UEFI settings 70 12 Specifications ...72 Input power ...72 Operating environment ...73 13 Electrostatic Discharge ...74 14 Accessibility ...75 Supported assistive technologies ...75 Contacting support ...75 Index ...76 xi
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    xii
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    1 Welcome After you set up and register the computer, we recommend the following steps to get the most out of your smart investment: ● TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard. Pressing the Windows key
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    Contents Setup Instructions ● Overview of computer setup and features HP support For HP support, go to http://www.hp.com/support. ● Online chat with an HP technician ● Support telephone numbers ● Replacement parts videos (select products only) ● Maintenance and service guides ● HP service center
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    Resource Contents write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone number, and postal address. Finding information 3
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    2 Components Your computer features top-rated components. This chapter provides details about your components, where they're located, and how they work. Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the
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    refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. ‒ or - ▲ Select the Start button, select HP, and then select HP Documentation. NOTE: When a device is connected to the jack, the
  • HP ZBook x360 | User Guide - Page 18
    Type-C power connector and Thunderbolt™ ports (2) with HP Sleep and Charge Power connector Description Connect an AC a USB Type-C connector, providing DisplayPort output. NOTE: Your computer may also support a Thunderbolt docking station. NOTE: Cables and/or adapters (purchased separately) may
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    . Component (1) (2) (3) (4) (5) Description USB SuperSpeed port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer for the internal fan to cycle on and off during routine operation. Supports a wireless subscriber identity module (SIM) card. (6) Power button ●
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    Component (7) Power light Description ▲ Right-click the Power meter icon and then select Power Options. ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer
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    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. ‒ or - ▲ Select the Start button, select
  • HP ZBook x360 | User Guide - Page 22
    Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. ‒ or - ▲ Select the Start button, select HP, and then select HP Documentation. 10 Chapter 2 Components
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    Lights Component (1) Power light (2) Caps lock light (3) Fn lock light (4) Mute light (5) Microphone mute light (6) Num lk light (7) Wireless light (8) Sharing or presenting light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power-saving
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    Component (9) Call answer light (10) Call end light Description On: Call answer is on. On: Call end is on. 12 Chapter 2 Components
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    Button, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader (select products only) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When
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    the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Execute frequently used system functions. See Action keys on page 15. A numeric keypad superimposed over the keyboard alphabet keys. When num lk is pressed, the keypad can be used like an external numeric keypad. Each
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    your Skype for Business calendar. NOTE: This feature requires Skype® for Business or Lync® 2013 running on Microsoft Exchange or Office 365® servers. Keyboard area 15
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    Icon Description Turns the screen sharing function on or off. NOTE: This feature requires Skype for Business or Lync 2013 running on Microsoft Exchange or Office 365 servers. ● Answers a call. ● Starts a call during a 1-on-1 chat. ● Places a call on hold. NOTE: This feature requires Skype for
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    Bottom Component (1) Vent (2) Speakers (2) Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Produce sound.
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    provide information you may need when you troubleshoot system problems or travel internationally with the computer. support. Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component (1) HP
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    Component (3) Serial number (4) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been
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    minimal force when inserting or removing a SIM card. NOTE: Before purchasing a SIM card, follow these instructions to determine the correct SIM card size for your computer: 1. Go to http://www.hp.com/support, and then search for your computer by product name or number. 2. Select Product Information
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select products only)-A wireless wide area network ( connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Type control panel in the
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    allowing you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete the . Using HP Mobile Broadband (select products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your
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    HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. Using HP Mobile Connect Pro (select products only) HP settings. 2. Follow the on-screen instructions for using location settings. Using
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    is displayed. On the device you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For with the antenna of your phone or other device. With NFC and supported apps, you can share websites, transfer contact information, transfer payments, and
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    to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. NOTE: A feature called HP LAN-Wireless Protection may be enabled on your computer. It closes your wireless (Wi-Fi) or WWAN connection when you connect directly to a LAN. For
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    tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: right corner of the screen, and then follow the on-screen instructions. ‒ or - Select Main, select Save Changes and Exit, and then press
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    Embedded LAN Address. ‒ or - Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Using HP MAC Address Pass Through to identify your computer on a network (select products only) 27
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    4 Navigating the screen You can navigate the computer screen in one or more of the following ways: ● Use touch gestures directly on the computer screen ● Use touch gestures on the TouchPad ● Use an optional mouse or keyboard (purchased separately) ● Use an on-screen keyboard ● Use a pointing stick
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving
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    ● Tap four fingers on the Touchpad to open the action center and view current settings and notifications. Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. ● Swipe 3 fingers away from you to see all open windows. ●
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    One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and
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    wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. ‒ or - ▲ Select the Start button, select HP, and then select HP
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    guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. ‒ or - ▲ Select the Start button, select HP, and then select HP Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting a
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    HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 34 Chapter 5 Entertainment features
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    select System. Under Display, select the appropriate resolution, and then select Keep changes. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps
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    computer. IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your USB Type-C features, refer to HP Support Assistant. 36 Chapter 5 Entertainment features
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    unauthorized user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 37.
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    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (
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    remaining battery charge is between zero and 90%, the battery will charge to 90% of full capacity in no more than 90 minutes. To use HP Fast Charge, shut down your computer, and then connect the AC adapter to your computer and to external power. Using the Power icon and Power
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    , place the mouse pointer over the Power icon . Finding battery information in HP Support Assistant (select products only) To access battery information: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar
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    charge, run HP Battery Check in the HP Support Assistant app (select products only). 1. Type support in the taskbar search box, and then select the HP Support Assistant app about connecting to external power, refer to the Setup Instructions poster provided in the computer box. The computer does not
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    WARNING! Do not charge the computer battery while you are aboard aircraft. Connect the computer to external power under any of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing
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    on your computer. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in select regions. If the software, go to http://www.hp.com. Computer risk Security feature Unauthorized use of the computer ● HP Client Security software, in
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    set the BIOS administrator password. User password* Protects access to a Windows user account. *For information about setting a Windows administrator password or a Windows user password, type support in the taskbar search box, and then select the HP Support Assistant app. 44 Chapter 7 Security
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    with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards and exit Computer Setup, select the Save icon and then follow the on-screen instructions. - or - Select Main, select Save Changes and Exit, and then press
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    with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards and exit Computer Setup, select the Save icon, and then follow the on-screen instructions. - or - Select Main, select Save Changes and Exit, and then press
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    ● Set DriveLock Master Password-See Selecting manual DriveLock on page 48. ● Enable DriveLock off the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets on-screen instructions. - or - Select Main, select Save Changes and Exit, and
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    the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets the Save icon, and then follow the on-screen instructions. - or - Select Main, select Save Changes the computer and try again. Selecting manual DriveLock CAUTION: To prevent a DriveLock-
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    manually 1. Turn off the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards: enter. 5. Carefully read the warning. 6. Follow the on-screen instructions to set a DriveLock master password. NOTE: You can enable DriveLock
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    press enter. 5. Carefully read the warning. 6. Follow the on-screen instructions to set a DriveLock user password and enable DriveLock. 7. To exit Computer Turn off the computer. 2. Press the power button, and when the HP logo appears, press f10 to enter Computer Setup. ● Tablets without keyboards:
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    that you want to change, and then follow the on-screen instructions to enter passwords. NOTE: The Change DriveLock Master Password option is computer. For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to prevent unauthorized
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    resolve the problem, disable instructions. Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. This software can be accessed through the HP HP Client Security software Help. Using HP Managed Services (select products only) HP Managed Services
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    Security software Help. After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password Manager to store and fill in your user names and passwords in supported websites and applications. Locating the fingerprint reader The fingerprint reader is a small metallic
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    maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. Using Disk Defragmenter HP recommends using
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    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Click the question mark icon in the taskbar. 2. Select My PC, select the
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    traveling or shipping: - Back up your information to an external drive. - Remove all discs and all external media cards, such as memory cards. 56 Chapter 8 Maintenance
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    - Turn off and then disconnect all external devices. - Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing
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    . NOTE: If your computer does not list the Recovery partition in addition to the Windows partition, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. 58 Chapter 9 Backing up, restoring, and recovering
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    to create recovery media NOTE: If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. Before you begin Before you begin, note the following: ● Only one set of
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    Cloud Recovery Download Tool to create recovery media To create HP Recovery media using the HP Cloud Recovery Download Tool: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers, and then follow the on-screen instructions. Restoring and recovery Restoring and recovery can be performed
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    down the volume up button, and then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. NOTE: If your computer does not automatically restart in HP Recovery Manager, change the computer boot order, and then follow the
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    or USB flash drive from which you want to boot, and then follow the on-screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you to remove the HP Recovery partition (select products only) to free up hard drive space. IMPORTANT: After you
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    must first disable FastBoot. 1. Turn on or restart the computer, and when the HP logo appears, press f9 to enter the Boot Device Options menu. 2. Clear the in the lower-right corner of the screen, and then follow the on-screen instructions. - or - Select Main, select Save Changes and Exit, and then
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    screen, and then follow the on-screen instructions. - or - Select Main, select HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
  • HP ZBook x360 | User Guide - Page 77
    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    Sure Start default configuration. The default configuration can be customized by advanced users. To access the latest documentation on HP Sure Start, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. 66 Chapter 10 Computer Setup (BIOS), TPM, and
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    Failure ID code is generated. For assistance in correcting the problem, contact support, and then provide the Failure ID code. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in English only. ● You must use a Windows computer
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    then follow the on-screen instructions. Using HP PC Hardware Diagnostics UEFI HP PC Hardware Diagnostics UEFI ( HP PC Hardware Diagnostics UEFI detects a failure that requires hardware replacement, a 24-digit Failure ID code is generated. For assistance in correcting the problem, contact support
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    Diagnostics UEFI is not included in the HP Tool partition. ● The hard drive is damaged. NOTE: The HP PC Hardware Diagnostics UEFI download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are
  • HP ZBook x360 | User Guide - Page 82
    , follow these steps: 1. Go to http://www.hp.com/support. 2. Select Get software and drivers, enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the Remote UEFI version
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    3. Make your customization selections. 4. Select Main, and then Save Changes and Exit to save your settings. Your changes take effect when the computer restarts. Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) 71
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    or a DC power source supplied and approved by HP for use with this computer. The computer can operate USB-C 19.5 V dc @ 2.31 A - 45 W 19.5 V dc @ 3.33 A - 65 W 19.5 V dc @ 4.62 A - 90 W 19.5 V dc @ 6.15 A - 120 W 19.5 V dc @ 6.9 A - 135 W 19.5 V dc @ 7.70 A - 150 W 19.5 V dc @ 10.3 A - 200 W 19.5 V
  • HP ZBook x360 | User Guide - Page 85
    Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50 ft to
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    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP ZBook x360 | User Guide - Page 87
    and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. To access the latest information on HP accessibility, go to http://www.hp.com/accessibility. Supported assistive technologies HP products support a wide
  • HP ZBook x360 | User Guide - Page 88
    A accessibility 75 action keys 15 identifying 15 keyboard backlight 15 mute 15 privacy screen 15 screen brightness 15 speaker volume 15 switch screen image 15 using 15 wireless 15 administrator password 44 airplane mode key 21 antivirus software 51 audio 32 adjusting volume 15 HDMI 35 headphones 32
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    or presenting 11 wireless 11 low battery level 40 M maintenance Disk Cleanup 54 Disk Defragmenter 54 updating programs and 15 product name and number, computer 18 public WLAN connection 22 R recovery 58 discs 59, 61 HP Recovery Manager 60 HP Recovery partition 60 media 61 starting 61 supported
  • HP ZBook x360 | User Guide - Page 90
    special keys, using 14 supported discs, recovery 59 Sure Start using 66 switch screen image action key 15 system recovery 60 system restore point, creating 58 T tap TouchPad and touch screen gesture 28 three-finger swipe TouchPad gesture 30 Thunderbolt port with HP Sleep and Charge identifying USB
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    functional range 22 public WLAN connection 22 WLAN antennas, identifying 9 WLAN device 19 WLAN label 19 WWAN antennas, identifying 9 WWAN device 21, 22 Index 79
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User Guide