HP Q1517A HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G
HP Q1517A - StorageWorks Ultrium 230 Tape Drive Manual
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- HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 1
hp StorageWorks Ultrium tape drive getting started guide removable model Ultrium 230m, 460m. 960m - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 2
1 hp tape array 5300 2 hp tape array 5300 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 3
StorageWorks Ultrium tape drive Use the correct media Register your tape drive Replacing the drive Using HP OBDR Diagnostic tools Optimizing performance Troubleshooting Understanding the LEDs Problems with cartridges Other sources of information page 3 page 5 page 7 page 9 page 11 page 13 page 15 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 4
contained in this document is subject to change without notice. Linear Tape-Open, Ultrium, Ultrium Logo, Ultrium and Ultrium Logo are U.S. trademarks of HP, IBM and Certance (previously Seagate). Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390; 5,506,580; held by - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 5
guide describes how to install: • HP StorageWorks Ultrium 960 tape drives, high-performance Ultra 320 SCSI devices with a maximum burst transfer speed of 320 MB/second. • HP systems are supported? HP StorageWorks Ultrium drives can be connected to servers running under Windows®, NetWare, HP-UX, Tru64 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 6
HP tape array support web site: www.hp.com/support/tapearray, and can be ordered from your local HP sales office. Refer to your tape array's Getting Started Guide "supported SCSI bus types," on page 11 for recommended HBAs. For specific details relevant to your server model please refer to www.hp.com - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 7
www.hp.com/go HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks Ultrium tape drives support HP HP driver from our web site: www.hp.com/support, see "Step 4: Verify installation" on page 17. Refer to the accompanying README file for specific installation instructions the HP StorageWorks - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 8
Direct attach - SCSI Network attach - SCSI server (A) RAID disk subsystem recommended for Ultrium 960 and 460, see page 7 tape drives in tape array (B) Ultrium 960 Ultrium 460 Ultrium 230 Direct Attach Yes Yes Yes Across the Network Requires careful design, see page 7 Yes Yes Figure 1: usage - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 9
drive may work with other usage models, such as network attach storage (NAS) and storage area networks (SAN), but HP does not currently provide technical support for installing and using standalone Ultrium tape drives with these architectures. Similarly, connection to fibre channel may be possible - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 10
install your product learn about your product register your product buy media online troubleshoot with L&TT Figure 2: the HP StorageWorks Tape CD-ROM 8 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 11
tape drive with utilities for getting the best performance from your tape drive. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot performance after installation. It helps you to: • Install your product, which includes access to - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 12
connecting to an HBA card in the server Figure 3: checking the SCSI connection 10 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 13
you answer 'No', you will probably need to purchase and install additional items. For product details, go to www.hp.com/go/connect. 1 Is there a spare SCSI port on the server? No? Yes? 2 Does the SCSI will not work and you may damage the drive or controller. table 2: supported SCSI bus types 11 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 14
extractor lever in the out position Figure 4: installing the drive 12 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 15
side of the tape array. 4 Slide the drive along the guides, until the connectors on the back mate with the connectors at the back of the enclosure. 5 Push the extractor lever in until it locks the drive in position. The HP StorageWorks Tape Array 5300 is designed to provide adequate airflow for - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 16
Figure 5: setting the SCSI ID 14 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 17
currently in use. To do this, select the 'troubleshoot with L&TT' option from the CD-ROM menu. (See also page 29.) 2 Set the appropriate switch. Figure 5 shows the address switch on the back panel of the HP StorageWorks Tape Array 5300. The HP StorageWorks Tape Array 5300 has four SCSI ID switches - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 18
affix label here Figure 6a: loading a cartridge Figure 6b: unloading a cartridge 16 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 19
verification procedure, turn to "Troubleshooting" on page 33 for help in diagnosing and fixing the problem. Carry out a backup and restore test to check that the drive can write data to tape. Refer to your backup application documentation for specific instructions. Use the blank cartridge supplied - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 20
Eject button Ultrium 960 and 460 Emergency Reset Ready Drive Error Tape Error Clean Extractor lever Eject button Ultrium 230 Emergency Reset Ready Drive Error Tape Error Use Cleaning Cartridge Figure 7: tape drive controls and indicators 18 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 21
Your HP StorageWorks Ultrium tape drive Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. These LEDs provide useful troubleshooting information, see also "Understanding the LEDs" on page 40. See page 17 for more information about using the - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 22
padlock indicates cartridge is protected Figure 8: write-protecting cartridges 20 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 23
For optimum performance always use a data cartridge that matches the specification of your tape drive, (see Table 3). A lower specification will have a lower transfer speed and may not support write activities; a higher specification will not support read or write. We recommend: • Ultrium 800 GB RW - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 24
) LED will be on solidly and the green Ready LED will flash. Each HP Ultrium universal cleaning cartridge cleaning cartridge can be used up to 50 times with 460 tape drives, and up to 15 times with Ultrium 230 tape drives. (HP Ultrium 1 cleaning cartridges can only be used up to 15 times with any - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 25
to register your product. You can register via the web at www.register.hp.com. To ensure your registration is complete, there are a number of you feel able to complete, the better we can meet your needs. HP and its subsidiaries are committed to respecting and protecting your privacy. For further - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 26
Figure 9a: pulling out the extraction lever Figure 9b: removing the drive 24 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 27
Replacing the drive HP StorageWorks Ultrium removable drives can be removed and replaced without powering down the tape array. However you drive gently and firmly out of the tape array. (See Figure 9b.) 3 To insert another drive, follow the instructions in "Step 2: Install the drive" on page 13. 25 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 28
Figure 10a: using HP OBDR, step 1 Figure 10b: using HP OBDR, step 2 Figure 10c: using HP OBDR, step 3 26 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 29
specific information concerning the benefits of OBDR and the latest new features please refer to our World Wide Web site www.hp.com/go/obdr. HP OBDR is not applicable to HP-UX and other non-Intel UNIX operating systems, and it is not compatible with Intel-based Solaris systems. HP OBDR is supported - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 30
On Self Test (POST). This invokes OBDR to restore your system. For more information and specific instructions please refer to our World Wide Web site at www.hp.com/go/obdr. 3 Follow the on-screen instructions to set up the operating system (see Figure c). (These will vary depending upon the backup - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 31
"troubleshoot". This will allow you to run Library & Tape Tools in standard mode, either directly from the CD (no installation on the server) or as an installation on your server. HP recommends installation of Library & Tape Tools, so that it can be quickly accessed at any time. HP Support will - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 32
test whether your disk subsystem can supply data at the maximum transfer rate. The tools are located online at www.hp.com/support/pat along with a complete guide to understanding the performance needs of your backup system and recommendations on finding and fixing performance issues. In nearly all - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 33
are longer than expected-consider the points in this section before contacting HP Support at www.hp.com/support. Is the tape drive on a dedicated SCSI bus? We recommend powers down when the tape drive powers down. This can cause a problem, if there are other devices on the SCSI bus. Can your system - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 34
to keep the tape drive working at optimum performance. • Tape media type The data cartridge should match the specification of the tape drive. A lower specification will have a lower transfer speed (see "Data cartridges" on page 21). Use Ultrium 800 GB or Ultrium 800 GB WORM cartridges with Ultrium - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 35
about cartridges, refer to "Problems with cartridges" on page 44. Most users can use HP Library & Tape Tools to help them diagnose problems, see page 29. Web troubleshooting guide Please refer also to the detailed troubleshooting guide on the web at www.hp.com/go/ support. This contains the most - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 36
Problems are listed at the HP tape array support web site: //www.hp.com/support/tapearray. It is HP StorageWorks Ultrium drive has its SCSI ID set to 3 by default. This should be left unchanged unless this number is already in use. Full instructions Guide on the HP StorageWorks Tape CD-ROM. 34 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 37
the rear of the tape array. Terminators must be ordered separately. Refer also to the "SCSI Configuration" section in the online User's Guide on the HP StorageWorks Tape CD-ROM. Is the correct SCSI host bus adapter installed? Description Further information The server already has a SCSI host bus - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 38
specific to your system can be found on the www.hp.com/go/connect web site. For support on Windows operating systems, drivers can be obtained from the HP StorageWorks Tape CD-ROM or from www.hp.com/support/ultrium. For support reset devices and will often resolve problems. It is good practice to - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 39
that each device connected to the SCSI controller has a unique SCSI ID. Remember that 7 is normally reserved for the host bus adapter. (You can run HP Library & Tape Tools to check the SCSI IDs of each device attached to the SCSI bus, see page 29.) The computer no longer recognizes the - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 40
drive. drive is installed properly. Refer to our World Wide Web site (www.hp.com/go/connect) for details of software applications that support the HP StorageWorks Ultrium tape drive. Load any service packs as necessary. Some applications require drivers to be loaded. Check that the correct - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 41
drive, remove it. Reset or power down the drive and power it up again. If the self-test still fails, call for assistance. Cartridge-related problems Please see "Problems with cartridges" on page 44. 39 - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 42
four LEDs (light emitting diodes) on the front panel, which indicate drive status, and two LEDs on the rear panel. These LEDs provide useful troubleshooting information. The tape drive performs a power on self-test whenever power is applied or the drive is reset. The test takes about 5 seconds. The - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 43
the LEDs for troubleshooting If you cannot resolve a problem, contact customer service at www.hp.com/support. Use the following 44). Drive Error and Tape Error FLASHING. If the error condition reappears, call for service. The drive has failed to execute power-on self test (POST). Ready is ON. - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 44
requires cleaning. Load the Ultrium cleaning cartridge. See page 22 for supported cartridges and instructions. If the Clean LED is still flashing when you load a new or known data cartridge after cleaning, call for service. Ready is FLASHING and None. The cleaning cartridge will eject on Clean - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 45
Drive Error, Tape Error and Insert a cartridge to clear the LED sequence. If the Ready FLASHING. condition persists, call for service. There is a firmware download problem. Drive Error and Ready ON Power cycle or reset the drive. then with Tape Error and Clean OFF. Sequence alternates - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 46
• The World Wide Web site for more detailed troubleshooting information: www.hp.com/ support/ultrium. Looking after cartridges • Do not touch LIbrary & Tape Tools to diagnose the problem. If the failure occurs regularly, contact customer service at www.hp.com/support. 1 Press and hold the Eject - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 47
still jammed, the tape drive has failed. Contact customer service at www.hp.com/support. The drive will not accept cartridge (or ejects it ) and discard it if it is damaged. See the troubleshooting section of the User's Guide on the HP StorageWorks Tape CD-ROM for more information about checking the - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 48
StorageWorks Tape CD-ROM and the HP web site. In particular: • The online User's Guide on the HP StorageWorks Tape CD-ROM contains troubleshooting information. • The HP support web site contains a link to www.hp.com/support/ultrium that takes you to HP's Customer Care web site for a wide range of up - HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 49
- HP Q1517A | HP StorageWorks Ultrium Tape Drive Removable Model Getting Started G - Page 50
http://www.hp.com/go/storagemedia http://www.hp.com/support/ultrium Q1540-90902
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getting started guide
hp
StorageWorks
Ultrium tape drive
removable model
Ultrium 230m, 460m. 960m