HP Photosmart 2000 HP PSC 2400 Photosmart series All-in-One - (English) Refere
HP Photosmart 2000 Manual
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- HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 1
hp psc 2400 photosmart series all-in-one reference guide - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 2
- HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 3
hp psc 2400 photosmart series all-in-one - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 4
. The HP PSC 2400 Series includes printer and Windows 2000® are information chapter of this guide. It is not lawful 1 Read and understand all instructions in the Setup Poster. Troubleshooting help. 9 No operator-serviceable parts inside. Refer servicing to qualified service personnel. 10 Use in a - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 5
contents 1 hp psc overview 1 the hp psc 2400 series at a glance 2 front panel overview 3 menu overview 5 use the hp director software to do more with your hp psc 6 2 load originals and load paper 11 load an original 11 load paper 12 load envelopes 14 load 4 by 6 inch (10 by 15 cm) photo - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 6
delay time 90 10 get hp psc support 91 get support and other information from the Internet 91 hp customer support 91 prepare your hp psc for shipment 94 hp distribution center 96 11 warranty information 97 duration of limited warranty 97 warranty service 97 warranty upgrades 97 returning - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 7
use hp instant share in five easy steps (Windows 131 send a photo or image using your hp psc (Macintosh 135 why should I register with hp instant share (Windows 136 15 troubleshooting information 137 installation troubleshooting 137 operational troubleshooting 149 index 151 reference guide - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 8
contents viii hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 9
that appears on some error messages and in the Troubleshooting chapter of the Reference Guide. Internet help and technical support If you have Internet access, you can get help from the HP website at: www.hp.com/support The website also provides answers to frequently asked questions. Readme - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 10
x hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 11
troubleshooting tips, product-specific help, and enhanced copy, fax, scan, and photo functionality. For more information on the use of the HP Director, see use the hp director software to do more with your hp psc on page 6. This section contains the following topics: • the hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 12
chapter 1 the hp psc 2400 series at a glance 1 10 2 3 11 12 13 14 4 9 8 feature 1 2 3 4 5 6 7 8 9 10 11 12 13 14 76 5 purpose Lid Color graphics display Front panel Memory card slots Print-carriage access door Input tray Paper-length guide Output tray Paper-width guide Glass Power connection - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 13
psc overview front panel overview 19 18 17 16 15 14 13 12 11 hp psc overview 1 2 3 4 5 6 7 8 9 10 button 1 2 3 4 5 6 7 purpose Color Graphics Display: view menus, photos, and messages. Cancel: stop a 90 degrees. Subsequent presses continue to rotate the photo 90 degrees. reference guide 3 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 14
HP HP PSC is off, a minimal amount of power is still supplied to the device. Unplug the power cord to completely disconnect the power supply to the HP PSC. OK: select a menu, setting, or value displayed on the color graphics display. Up Arrow: navigate up through menu options. 4 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 15
-level menus that appear on the HP PSC color graphics display. Copy 1. Set New Defaults Scan 1. HP Photo & Imaging Gallery 2. HP Instant Share 3. Photo Borders and Frames 8. Transfer to computer 9. HP Instant Share 0. Set New Defaults Fax 1. photo to the HP Photo & Imaging Gallery on your - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 16
expand the functionality of your HP PSC. Look for boxes, like this one, throughout this guide that provide topic-specific tips HP PSC 2400 Series, then select HP Photo & Imaging Director. 2 In the Select Device box, click to see a list of installed HP devices. 3 Select the HP PSC 2400 Series. The HP - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 17
Panel in Windows to completely uninstall the HP Director software, and then reinstall the HP Director. For more information, see software and hardware installation troubleshooting on page 137. 1 23 4 5 12 reference guide 6 7 8 9 10 11 feature 1 2 3 4 5 6 7 8 purpose Status: use this - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 18
and an HP PSC installed, two HP Director icons are present in the Dock, one for each device. However, if you installed two of the same kind of device (for example, two HP PSC devices) only one HP Director icon is displayed in the Dock to represent all devices of that kind. 8 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 19
an image and display it in the HP Photo and Imaging Gallery. 3 Scan 6 HP Gallery: use this feature to display the HP Photo and hp director using Macintosh OS 9 In Macintosh OS 9, the HP Director is launched automatically during the HP Photo and Imaging software installation, and causes the HP - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 20
HP Photo and Imaging Director in the Applications:HewlettPackard:HP Photo and Imaging Software:HP Photo and Imaging Director folder. The HP in the HP Photo and Imaging Director on your computer. Some HP devices might HP device you want to use. 3 Scan Picture: it in the HP Photo and Imaging Gallery - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 21
paper types and paper sizes to get the highest quality copies from your HP PSC. This section contains the following topics: • load an original on page glass. Tip: Refer to the diagram on the right front corner of your HP PSC for further assistance on loading an original. Top edge of original 2 Press - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 22
the lid backing on page 79. Tip: You can copy or scan oversized originals by completely removing the lid from your HP PSC. To remove the lid on the HP PSC 2400 Series, lift the lid to the open position, and then pull the tab at the base of the lid upward. Your - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 23
tray 1 Remove the output tray, and slide the paper-width and paper-length guides to their outermost positions. 2 Tap a stack of paper on a flat surface to first with the print side down. 4 Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Make sure that - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 24
This section describes the basic procedure for loading envelopes into your HP PSC. Do not use shiny or embossed envelopes, or envelopes that envelopes forward until it stops. 3 Slide the paper-length and paper-width guides inward against the stack of envelopes until they stop. Do not overload - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 25
in temperature and humidity might result in curled media that does not work well in the HP PSC if the media is not stored properly. 1 Remove the output tray. 2 Remove and is no higher than the top of the paper-length guide. 5 Replace the output tray. load postcards or Hagaki cards The following describes - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 26
the paper-width guide. load originals & paper 4 Replace the output tray. recommended papers If you want the best print quality, HP recommends HP papers. Using completely. For more information about HP Premium Inkjet papers, go to the HP website: www.hp.com/support load other types of paper in - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 27
all other paper from the input tray, then remove the output tray. Leave the output tray off of the HP PSC while the banner prints to prevent the continuous banner paper from tearing. Remove the output tray. Insert . 2 Press to highlight a paper type setting, and then press OK. reference guide 17 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 28
. 1 Press Setup. 2 Press 3, and then press 4. This selects Basic Fax Setup and then Paper Size. 3 Press to highlight an option, and then press OK. 18 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 29
in the input tray; load the same paper type and paper size in the input tray. • Adjust paper guides in the input tray to fit snugly against all media. Make sure the paper guides do not bend the media in the input tray. • Do not force media too far forward in the - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 30
chapter 2 load originals & paper 20 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 31
on page 33 what is a memory card? If your digital camera uses a memory card to store photos, you can insert the memory card in your HP PSC to print or save your photos. You can print a proof sheet, which might be several pages long and shows thumbnail views of photos stored - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 32
your computer. Note: You can only use one memory card in your HP PSC at a time. 1 Insert the memory card into the appropriate slot on your HP PSC. When the memory card is inserted correctly, the Photo button on when the LED next to the slots remains on and is not blinking. 22 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 33
My Documents\My Pictures folder in Windows XP and Windows 2000. For Macintosh: by default, files are saved to the computer at the location Hard Drive:Documents:HP All-in-One Data:Photos folder (OS 9) or page 24 • print photos by scanning a proof sheet on page 26 memory card reference guide 23 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 34
can enhance and edit digital photos before printing them by using the HP Image Editor available through the HP Director. Just start the HP Director and click HP Gallery. Select the photo you want to edit, and click Image 24, you can select photos to be printed. memory card 24 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 35
down on the right front corner of the glass with the top of the sheet touching the right edge, and then close the lid. reference guide 25 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 36
proof sheet Tip: Make sure the glass of the HP PSC is completely clean or the proof sheet might not scan properly. See clean the glass on page 79 for instructions. 1 Load the appropriate paper, such as photo default measurements and sizes vary according to country/region. 26 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 37
also grayed out. You still need to select a paper size and paper type, and load the appropriate paper in the input tray. memory card reference guide 27 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 38
setting lets you select the best paper type for the current print job. The default Automatic value lets the HP PSC detect and set the paper type using a sensor. The paper types shown in this setting vary depending photo on page 30 • print a DPOF file on page 30 memory card 28 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 39
returns to its normal orientation after you print it. create borderless prints An exceptional feature of your HP PSC is its ability to turn the digital photos on a memory card into professional, borderless prints. press 2. This displays the Photo Menu and then selects Borderless. reference guide 29 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 40
you to tag your photos for printing. See your digital camera documentation to see if it supports Digital Print Order Format (DPOF). Your HP PSC supports DPOF file format 1.1. When you print camera-selected photos, the HP PSC print settings do not apply; the settings in the DPOF file for photo layout - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 41
selected photos. You can add music, titles, and much more. On a Macintosh see the hp gallery section in the hp photo and imaging help book for information on the Memories Disc. change the speed of the default of 5 seconds) - 2. Fast (3 seconds) - 3. Slow (10 seconds) memory card reference guide 31 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 42
HP Instant Share with the HP PSC if you have the HP PSC connected to a computer with Internet access and with the HP Photo & Imaging Gallery (HP Gallery) software installed. share photos through e-mail The E-mail button on your HP HP PSC transfers the selected photo to the HP : Your HP PSC transfers - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 43
click the HP Gallery icon. For Macintosh: If you want to open the HP Gallery at a later time, open the HP Director and click HP Gallery (OS 9) or click HP Director in the Dock and select HP Gallery from the Manage and Share section of the HP Director menu (OS X). memory card reference guide 33 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 44
chapter 3 memory card 34 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 45
transfer on page 49 • stop copying on page 50 overview You can make copies by using the front panel of your HP PSC or by using the HP Photo & Imaging Director (HP Director) software on your computer. Many copy features are available through either method. However, you might find that the software - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 46
chapter 4 increase copy speed or quality The HP PSC provides three options that affect copy speed and or Start Color. change default copy settings When you change copy settings from the front panel or the HP Director, they apply only to the current copy job. To apply copy settings to all future copy - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 47
make, you should set your most frequently used settings as the defaults in the HP Copy dialog box. To learn how, see the onscreen hp photo & imaging help that came with your software. copy a two-page black first page from the glass and load the second page. 5 Press Start Black. reference guide 37 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 48
4. Paper Size 5. Paper Type 6. Lighter/Darker 7. Enhancements 8. Color Intensity 9. Set New Defaults Paper Size* 1. Letter 2. 4 x 6 3. A4 *The paper sizes available vary by country/region. 38 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 49
Menu 1. Borderless ( 2. Reduce/Enlarge ) 3. Copy Quality 4. Paper Size 5. Paper Type 6. Lighter/Darker 7. Enhancements 8. Color Intensity 9. Set New Defaults Enhancements 1. Text 2. Photo 3. Mixed 4. None copy reference guide 39 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 50
copy a photo by using the HP Director software that you installed with your HP PSC. Using the HP Director, you can easily make information on using these features in the HP Director, see the onscreen hp photo & imaging help that came with example, the HP PSC makes six copies of the original 4 by 6 inch ( - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 51
borderless copy. Note: In order to achieve a borderless print without changing the proportions of the original, the HP PSC might crop some of the image around the margins. In most cases, this cropping will not be /Enlarge menu becomes disabled so that you cannot access it. reference guide 41 copy - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 52
have photo paper (or other specialty paper) loaded. If you have plain paper loaded, ink will bleed off the paper, staining your device. copy 42 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 53
edge of the photo is along the front edge of the glass. 2 Press Copy twice to display the Copy Menu. 3 Press 2, and then press 4. reference guide 43 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 54
HP Director software if you scan your photo into the computer. Through the HP Director, you can print multiple photos of different sizes. The HP the computer to use the HP Director Photo Print functions, see the onscreen hp photo & imaging help that HP PSC might leave an uneven amount of white space - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 55
2. Fit to Page 3. Custom 100% 4. Image Sizes 5. Poster 5 Press to highlight Fit to Page, and then press OK. 6 Press Start Black or Start Color. reference guide 45 copy - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 56
Menu 1. Borderless 2. Reduce/Enlarge 3. Copy Quality 4. Paper Size 5. Paper Type 6. Lighter/Darker 7. Enhancements 8. Color Intensity 9. Set New Defaults Enhancements 1. Text 2. Photo 3. Mixed 4. None copy 46 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 57
to set Enhancement settings for photos and other documents you copy using the HP Director software that you installed with your HP PSC. With one click of your mouse button, you can set a photo more information, see the onscreen hp photo & imaging help that came with your software. copy reference - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 58
chapter 4 make a poster When you use the Poster feature, the HP PSC divides your original into sections and then enlarges the sections onto letter or A4 paper so you can to highlight a page width for the poster, and then press OK. The default poster size is one page wide. 48 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 59
pages wide that are possible. Select a smaller poster size and make the copy again. The HP Director software on your computer enables you to be even more creative with your photos. You Inkjet 7. Everyday Photo 8. Transparency 9. Iron-On 0. Brochure Glossy *. Brochure Matte copy reference guide 49 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 60
4 4 Press to highlight Iron-On, and then press OK. 5 Press Start Black or Start Color. When you select Iron-On as the paper type, the HP PSC automatically copies a mirror image of your original (as shown below) so that it will appear properly when you iron it onto the T-shirt. stop - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 61
your computer prior to scanning. To verify that the HP PSC software is running on a Windows PC, look for the hp psc 2400 series icon in the system tray at the lower right side of the screen, next to the time. On a Macintosh, the HP PSC software is always running. You can start a scan - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 62
1. HP Photo & Imaging Gallery 2. HP Instant HP Scan window on the computer, HP Scan window. When you have finished, click Accept. The HP PSC sends the scan to the selected destination. If you chose the HP Photo & Imaging Gallery (HP Gallery), it automatically opens and displays the image. The HP - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 63
card slots on the HP PSC. This enables you the scanned image from other devices that support the memory card. 1 Load your original this menu. Scan Menu 1. HP Photo & Imaging Gallery 2. HP Instant Share 3. MS Powerpoint 4 Press Start Black or Start Color. The HP PSC scans the image and saves the file - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 64
chapter 5 scan 54 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 65
• preview a fax on your computer before sending it • send a fax to multiple recipients For information on accessing the HP Director software, see use the hp director software to do more with your hp psc on page 6. send a fax Using the front panel, you can send a black-and-white or color fax from - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 66
problem with sending or receiving a fax. A confirmation message indicating whether an item was successfully sent appears briefly on the color graphics display after each transaction. If you need printed confirmation that your faxes are successfully sent, follow these instructions hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 67
can fax a color original or photo from your HP PSC. When sending a color fax, if your HP PSC determines that the recipient's fax machine supports only black-and-white faxes, the HP PSC will send the fax in black and white A4-size paper, and then place the original on the glass. reference guide 57 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 68
scanned. Did you know that you can send a fax from your computer by using the HP Director software that comes with your HP PSC? You can also create and attach a computer-generated cover page with your fax. It dial entry appears. 5 Press OK. 6 Press Start Black or Start Color. 58 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 69
of rings before answering on page 59. You might also want to set up your HP PSC to answer fax calls manually if you have a voice mail service through your phone company. For information on setting up your HP PSC with other office equipment, such as answering machines and voice mail, see fax setup - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 70
115. set up your hp psc to answer fax calls manually In certain situations, you might want to receive faxes manually. For example, if you share a line between your HP PSC and phone and 4 rings 7. 5 rings 3 Press 2. This selects No Answer. 4 Press OK to accept the setting. 60 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 71
the fax features receive a fax manually If you set up your HP PSC to receive faxes manually, you will need to respond in person to the incoming fax call. 1 When your HP PSC rings, pick up the handset of a telephone that is on the same telephone line as your HP PSC. 2 If you hear fax - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 72
also manually print system reports as you need them; these reports provide useful system information about your HP PSC. By default, your HP PSC is set to print a report only if there is a problem with • generate automated reports on page 63 • generate manual reports on page 63 62 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 73
HP PSC so that it automatically prints confirmation and error reports. Note: If you need printed confirmation each time your faxes are successfully sent, follow these instructions is highlighted, press OK. generate manual reports You can manually generate reports about your HP PSC, such as the status - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 74
a report to assist you in diagnosing print and alignment problems. For more information, see print a self-test report on supported. You can quickly and easily set up speed-dial entries from your computer by using the HP Director software. For more information, see the onscreen hp hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 75
resolution Resolution affects the transmission speed and quality of faxed documents. The HP PSC only sends faxes at the highest resolution supported by the receiving fax machine. 1 Load your original face down on the then press 1. This displays the Fax Menu and then Resolution. reference guide 65 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 76
your changes to Resolution and Lighter/Darker. 2 If you are not already in the Fax Menu, press Fax twice. This selects the Fax Menu. 66 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 77
• set backup fax reception on page 70 redial a busy or unanswered number automatically You can set your HP PSC to redial a busy or an unanswered number automatically. The default setting for Busy Redial is Redial. 2. Redial 3 Press to select Redial or No Redial. 4 Press OK. reference guide 67 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 78
automatic reduction for incoming faxes This setting determines what your HP PSC does if it receives a fax too large or On. 4 Press OK. adjust the volume Your HP PSC provides three levels for adjusting the ring and line. When you subscribe to this service, each number will have a different ring - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 79
fax calls. We recommend that you request double or triple rings for a fax number. 1 Verify that your HP PSC is set to answer fax calls automatically. For information, see set number of rings before answering on page Paper Size. 3 Press to highlight an option, and then press OK. reference guide 69 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 80
full of unprinted faxes, the HP PSC will not receive any HP PSC begins printing the next fax in memory. You will need to press Cancel for each stored fax in order to stop it from printing. Note: All faxes stored in memory will be lost if you turn off the power to your HP PSC. 70 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 81
then selects Reprint Faxes in Memory. The faxes are printed from memory. stop faxing ! To stop a fax you are sending or receiving, press Cancel. reference guide 71 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 82
chapter 6 fax 72 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 83
application you are printing from or by HP ColorSmart technology. You need to change the settings manually only when you change print quality, print quality. For information on ordering print cartridges, see the Reference Guide. For more information on installing print cartridges, see work with - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 84
to send the document to the HP PSC, use the Print dialog box different. Be sure to select the HP PSC in the Print Center (OS pop-up menu, select the HP PSC. 3 Select the page attributes settings of the HP PSC to handle In the HP Photo & Imaging Director (HP Director) printer is the HP PSC. 2 Click - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 85
as an Adobe Acrobat PDF® (portable document format) file. The HP PSC does not support PostScript printing. ! Select the Save as File check box to save HP PSC prints any pages it has already started printing and then cancels the remainder of the print job. This can take a few moments. reference guide - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 86
chapter 7 print 76 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 87
media on page 77 • order print cartridges on page 77 order media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On paper, or HP Greeting Cards, go to: www.hp.com Choose your country/region, and then select Buy or Shopping. order print cartridges The following - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 88
chapter 8 order supplies 78 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 89
clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP PSC in top working condition. Perform these simple maintenance procedures as necessary. This section contains the following topics: • clean the - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 90
HP PSC HP Director). to check the ink level for Windows users 1 From the HP Director, choose Settings, choose Print Settings, and then choose Printer Toolbox. 2 Click the Estimated Ink Levels tab. The estimated ink levels appear for the print cartridges. maintain your hp psc 80 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 91
Self-Test Report. Print Report 1. Last Transaction 2. Fax Log 3. Speed Dial List 4. Self-Test Report 5. Fax Report Setup The HP PSC prints a Self-Test Report, which might indicate the source of the printing problem. Test patterns Lines of color Color blocks maintain your hp psc reference guide 81 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 92
test patterns are even and show a complete grid. If the grids are not complete, this might indicate a problem with the nozzles. You might need to clean the print cartridges. For more information, see clean the print the copper contacts or the ink nozzles maintain your hp psc 82 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 93
your hp psc replacement print cartridges, see order supplies on page 77. 1 Turn on the HP PSC, then open the print-carriage access door by lifting the handle until place. The print carriage will be on the far right side of the HP PSC. Wait for the ramp below the print carriage to lower before removing - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 94
clicks into place. The tri-color print cartridge goes on the left and the black or photo print cartridge goes on the right. maintain your hp psc 84 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 95
print cartridge You can optimize the quality of the photos you print with your HP PSC by purchasing a photo print cartridge. Remove the black print cartridge and the ink from drying out. Whenever you remove a print cartridge from the HP PSC, store it in the print cartridge protector. ! To insert a - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 96
maintain your hp psc align the print cartridges The HP PSC prompts front panel or the HP Director. Aligning the print cartridges ensures high panel when prompted ! Press OK. The HP PSC prints a print cartridge alignment sheet and 4. Reprint Faxes in Memory The HP PSC prints a print cartridge alignment - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 97
Print Settings, and then choose Printer Toolbox. 2 Click the Device Services tab. 3 Click Align the Print Cartridges. The HP PSC prints a print cartridge alignment sheet and aligns the print cartridges. Remove and clean each print cartridge one at a time. maintain your hp psc reference guide 87 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 98
has moved to the right and the ramp has lowered, unplug the power cord from the back of the HP PSC. 3 Lift the latch to release the print cartridge, then pull it out of its slot. 4 10 Gently close the print-carriage access door and plug in the HP PSC. maintain your hp psc 88 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 99
the color graphics display. You can exit this mode by pressing any button on the front panel. Your HP PSC is automatically set to enter power-save mode after 12 hours. You can also choose 1, 4, Time 3 Press until the appropriate time appears, then press OK. maintain your hp psc reference guide 89 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 100
. Preferences 1. Set Language & Country/Region 2. Set Power Save Mode Time 3. Set Prompt Delay Time 3 Press until the delay time appears, then press OK. maintain your hp psc 90 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 101
help for the HP PSC 2400 Series from the following HP website: www.hp.com/support This website offers technical support, drivers, supplies, and ordering information. hp customer support Software programs from other companies might be included with your HP PSC. If you experience problems with any of - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 102
below are current as of the publication date of this guide. For a list of current international HP Support Service numbers, go to the website listed below and choose your own country/region or language: www.hp.com/support You can call the HP support center in the following countries/regions. If your - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 103
get hp psc support country/region hp technical support country/region hp technical support Bolivia 800-100247 New Zealand 0800 441 147 Brazil (Grande São Paulo) (11) Turkey +90 216 579 7171 Israel +972 (0) 9 803 4848 Ukraine +7 (380-44) 490-3520 hp psc support reference guide 93 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 104
8000. A per-incident, out-ofwarranty support fee of $27.50 (inc GST hp psc for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your HP PSC in for service them with the HP PSC, unless instructed to by the HP customer support call agent. - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 105
packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging and/or improper transportation is not covered under the warranty. reference guide 95 hp psc support - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 106
, a copy of the printed Reference Guide, a Setup Poster, or other customer-replaceable parts, do one of the following: • In the U.S. or Canada, call 1-800-HP-INVENT (1-800-474-6836). • Outside of this country/region, go to this website: www.hp.com/support hp psc support 96 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 107
the product is reached, whichever occurs first. warranty service express service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 91 for steps to take before calling - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 108
a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free. HP's limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 109
/region or locality where HP has a support presence for the Product and where HP has marketed the Product. The level of warranty service may vary according to local standards. HP shall have no obligation RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH CUSTOMERS. reference guide 99 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 110
warranty information for EU countries Listed below are the names and addresses of the HP entities which grant HP's Limited Warranty (manufacturer's warranty) in EU countries. You may also have statutory Kingdom Hewlett-Packard Ltd Cain Road Bracknell GB-Berks RG12 1HN 100 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 111
information The technical specifications and international regulatory information for your HP PSC are provided in this section. This section contains Processor Operating System Windows 98 Windows 98SE Windows ME Windows 2000 Windows XP Disk space needed for installation Additional disk space - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 112
) input tray1 150 (20 lb. paper) 150 (20 lb. paper) 60 22 output tray2 50 (20 lb. paper) 50 (20 lb. paper) 10 10 102 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 113
by 178 mm), 8.5 by 11 inches (216 by 279 mm), L (Japan only) 3.5 by 5 inches (89 by 127 mm) Letter: HP Banner Paper, A4 Z-fold Computer Paper: (Tractor Perforations Removed) U.S. #10: 4.12 by 9.5 inches (105 by 241 mm) A2: 4.37 by 14 inches (76 by 127 mm up to 216 by 356 mm) reference guide 103 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 114
600 by 600 dpi black • 1200 by 1200 dpi color with HP PhotoREt III • Method: drop-on-demand thermal inkjet • Language: HP PCL Level 3, PCL3 GUI or PCL 10 • Print speeds vary (3.4 mm) 0.13 inches (3.4 mm) 0.13 inches (3.4 mm) 0.13 inches (3.4 mm) 0.13 inches (3.4 mm) 104 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 115
1200 600 by 1200 Color up to 14 600 by 300 600 by 1200 1 Maximum at 400% scaling. 2 On photo paper or premium paper. reference guide 105 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 116
complicated pages or higher resolution will take longer and use more memory.) • Manual multiple page fax • Automatic redial (up to five times) • Confirmation card might cause the performance of the HP PSC to run slower than expected. supported memory card types CompactFlash SmartMedia Memory Stick - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 117
F) • In the presence of high electromagnetic fields, it is possible the output from the HP PSC might be slightly distorted • HP recommends using a USB cable less than or equal to 3 m (10 feet) in , you can get acoustic information from the HP website. Go to: www.hp.com/support reference guide 107 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 118
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets obtained from the HP website at: www.hp.com/go/msds Customers without Internet access should contact their local HP Customer Support Center. 108 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 119
is SDGOB-0301-02. This regulatory number should not be confused with the marketing name (HP PSC 2400 Photosmart Series) or product number (Q3083A). notice to users of the U.S. telephone network: FCC requirements through the following standard network interface jack: USOC RJ-11C. reference guide 109 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 120
to maintain uninterrupted service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 121
booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock product is 0.2B, based on FCC Part 68 test results. reference guide 111 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 122
Company if addition product support is necessary. This In the unlikely event of problems with loop disconnect dialing, Guide 22 and EN 45014. It identifies the product, manufacturer's name and address, and applicable specifications recognized in the European community. 112 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 123
geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 notice to users in Japan (VCCI-2) notice to users in Korea technical information technical information reference guide 113 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 124
According to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name and Address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA Regulatory Model Number: SDGOB-0301-02 Declares that the product: Product Name: HP PSC 2400 Photosmart Series (Q3083A) Model Number - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 125
, you will learn how to set up your HP PSC so that faxing works successfully with any equipment and services you might already have on the same telephone line as your HP PSC. This section contains the following topics: • how to tell if the instructions in this chapter apply to you on page 115 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 126
your office To fax successfully, you need to know what types of equipment and services (if any) share the same telephone line with your HP PSC. This is important because you might need to connect some of your that allows you to have several phone numbers on one phone line. 116 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 127
to the previous questions, and then see faxing from a DSL line on page 130 for instructions on how to connect the DSL filter. Caution! If you have a DSL line and you do not connect a DSL filter, you will not be able to send and receive faxes with your HP PSC. reference guide 117 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 128
HP PSC, you are ready to choose the best setup case for your office. From the first column in the following table, choose the combination of equipment and services applicable to your office setting. Then look up the appropriate setup case in the second column. Step-by-step instructions and services - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 129
hp psc will answer fax calls When the phone rings, your HP PSC will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. case B: faxing with a distinctive ring service - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 130
to change this setting, see change the answer ring pattern (distinctive ringing) on page 68. Note: Your HP PSC is factory-set to answer all ring patterns. If you do not set the correct ring pattern assigned fax reception tones to the sending fax machine and receive the fax. 120 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 131
HP PSC as described in this section. Telephone wall jack Back view of the HP PSC Use the phone cord supplied in the box with your HP HP HP PSC, and then connect manually. how to answer fax calls automatically The HP receive faxes. Your HP PSC will not be 5th ring or the HP PSC will answer first - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 132
manually To receive faxes manually, you must be available to respond in person to incoming fax calls or your HP PSC cannot receive faxes. Before you can answer fax calls manually to receive fax calls manually from your attached phone and from an extension phone, see receive a fax manually on page 61. - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 133
in your PC modem software, your HP PSC will not be able to receive HP PSC. 2 Find the phone cord that connects from the back of your computer (your PC modem) to a wall jack. Disconnect the cord from the wall jack and plug it into the port labeled "2-EXT" on the back of your HP PSC. reference guide - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 134
you need to decide how you want to answer fax calls: automatically or manually. how to answer fax calls automatically The HP PSC is factory-set to answer all calls automatically after 5 rings, so calls at this phone number, connect your HP PSC as described in this section. 124 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 135
HP PSC. Caution! If you do not connect your answering machine directly to your HP HP PSC. 3 Set your answering machine to answer after 4 or fewer rings. 4 Change the Rings to Answer setting on your HP box with your HP PSC, connect one end HP PSC your hp psc will answer fax calls You set the HP PSC - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 136
HP PSC will emit fax reception tones and receive the fax; if there are no fax tones, the HP HP PSC as described in this section. Note: Since your PC modem shares the telephone line with your HP HP PSC Use the phone cord supplied in the box with your HP HP PSC back of your HP PSC. 3 , your HP PSC will - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 137
through your phone company, connect your HP PSC as described in this section. Note: The HP PSC cannot receive faxes automatically if you have a voicemail service, therefore, you must be available to respond in person to incoming fax calls manually. If you want to receive faxes automatically instead - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 138
service, therefore, you must be available to respond in person to incoming fax calls manually. If you want to receive faxes automatically instead, contact your phone company to subscribe to a distinctive ringing service, or to obtain a separate phone line for faxing. 128 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 139
the wall jack and plug it into the port labeled "2-EXT" on the back of your HP PSC. 3 If your PC modem's software is set to automatically receive faxes to your computer, setting to No Answer using the instructions in set up your hp psc to answer fax calls manually on page 60. reference guide 129 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 140
manually on page 61. faxing from a DSL line If you have a digital subscriber line (DSL) service through your phone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP the DSL filter cord to the telephone wall jack. 130 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 141
/region) to an online photo album, or an online photo finishing service. With HP Instant Share, family and friends always get photos they can view-no : Some operating systems do not support HP Instant Share, but you can still use your HP Photo & Imaging Director (HP Director) software to send a - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 142
and then click Next. Your photo is uploaded to the HP Instant Share services website. After the photo is uploaded, the Photos E-mailed HP Instant Share website opens in your browser. From the website you can select your photo, and choose from a number of processing options. 132 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 143
hp photo & imaging help that came with your software. 5 Click the HP Instant Share tab. 6 In the Control area, click Start HP Instant Share. The Go Online screen appears in the Work area. 7 To use HP Instant Share, go to step 6 in access hp instant share from the hp director below. reference guide - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 144
and then click Next. Your image is uploaded to the HP Instant Share services site. After the image is uploaded, the Photos E-mailed HP Instant Share website opens in your browser. From the website, you can select an image, and choose from a number of processing options. 134 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 145
hp psc (Macintosh) If your HP HP Gallery. You open the HP Gallery from the HP hp director on page 136 use the e-mail button The E-mail button on your HP Your HP PSC hp imaging gallery section in the onscreen hp HP Gallery, even if it is different from the one that you selected. use the hp HP Gallery HP - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 146
now send the images as an e-mail attachment by following the prompts on your Macintosh. why should I register with hp instant share (Windows)? With the HP PSC 2400 Series, HP Instant Share user registration is only required if you choose to use the Address Book. User registration is a separate log - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 147
topics: • software and hardware installation troubleshooting on page 137 • fax setup troubleshooting on page 144 • hp instant share setup troubleshooting on page 149 software and hardware installation troubleshooting If you encounter a software or hardware problem during installation, see the topics - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 148
listed. • Look at the Task Tray for an HP PSC icon. This indicates that the HP PSC is ready. Task Tray software installation troubleshooting Use this section to solve any problems you might encounter while installing the HP PSC software. problem possible cause and solution When I insert the CD - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 149
troubleshooting problem A red X or yellow triangle appears on the USB connect prompt possible cause and solution troubleshooting information follow these steps 1 Verify that the front panel cover is firmly attached, then unplug the HP the icons are missing in the hp director on page 140. I - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 150
restart your computer. Note: It is important that you disconnect your HP PSC before restarting your computer. 6 To reinstall the software, insert the HP PSC 2400 Series CD-ROM into your computer's CD-ROM drive, and follow the instructions that appear on the screen 7 After the software is installed - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 151
and restart your computer. 6 To reinstall the software, insert the HP PSC 2400 Series CD-ROM into your computer's CD-ROM drive. Note: When reinstalling the software, follow the instructions in the Setup Poster. Do not connect the HP PSC to your computer until after you have completed the software - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 152
chapter 15 hardware installation troubleshooting Use this section to solve any problems you might encounter while installing the HP PSC hardware. problem I received a message on the front 1, and then press 4. This selects Print Report, and then selects Self-Test Report. 142 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 153
troubleshooting troubleshooting information problem I received a message on the front panel display to align the print cartridges possible cause and solution The HP HP PSC to turn on. Also, if the HP PSC is plugged in to a power strip, make sure the power strip is turned on. The HP the HP PSC. - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 154
find more information on the HP website at: www.hp.com/support fax setup troubleshooting Use this section to solve any problems you might encounter while setting up your HP PSC for faxing. For information on how to set up your HP PSC for faxing, see fax setup on page 115. 144 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 155
information For additional information on solving problems you might encounter while faxing with your HP PSC, see the hp psc 2400/2500 series troubleshooting section in the onscreen hp photo & imaging help. problem I have difficulties when sending faxes and when receiving faxes possible - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 156
calls, you must receive faxes manually, not automatically. For information on setting up for faxing when you have a voicemail service, see fax setup on page 115. For information on how to receive faxes manually, see set up your hp psc to answer fax calls manually on page 60. 146 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 157
troubleshooting troubleshooting information problem possible cause and solution I cannot receive • faxes, but I can send faxes (continued) If you have a PC modem on the same phone line with your HP the problem. b. service, check to make sure that the Answer Ring Pattern feature on your HP - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 158
troubleshooting chapter 15 problem possible cause and solution I cannot receive • faxes, but I can send faxes (continued) If your HP on or connected, or a voicemail service could be interfering with the recipient's phone HP PSC directly to the telephone wall jack. 148 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 159
HP Help from the HP Director menu, select HP Photo and Imaging Help, and then click hp psc 2400/2500 series troubleshooting in the Help Viewer. If you have Internet access, you can get help from the HP website at: www.hp.com/support . HP Instant Share Service temporarily unavailable The HP Instant - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 160
chapter 15 troubleshooting 150 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 161
49 country/region setup, 142 customer support, 91 Australia, 94 contact, 91 North America, 92 outside U.S., 92 return your HP PSC, 94 website, 91 D number of rings, 59 paper size, 18 photos, 57 receive automatically, 59 receive manually, 60, 61 redial, 67 reduce to fit page, 68 reports, 62 reprint, - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 162
cards, 16 H help, ix HP customer support, 91 HP Director do more, 6 e-mail option access (Macintosh), 136 HP Instant Share access (Windows), 134 overview, 6 HP distribution center, 96 HP Instant Share, 32 e-mail, äuschemission, 113 German statement, 112 Korea statement, 113 152 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 163
, 142 HP Instant Share setup, 149 HP Instant Share use, 149 installation, 137 operations, 149 software installation, 138 T-shirt transfers, 49 U USB cable installation, 144 V volume, adjust fax, 68 W warranty service, 97 statement, 98 upgrades, 97 X xD memory card, 21 reference guide 153 - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 164
index 154 hp psc 2400 series - HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 165
- HP Photosmart 2000 | HP PSC 2400 Photosmart series All-in-One - (English) Refere - Page 166
center It has everything you need to get the most value from your HP PSC. • Technical Support • Supplies and Ordering Information • Project Tips • Ways to Enhance Your Product www.hp.com/support © 2003 Hewlett-Packard Company Printed on recycled paper. Printed in the U.S.A., Germany, Singapore
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hp psc 2400
photosmart series
all-in-one
reference guide