HP OMEN 15.6 User Guide

HP OMEN 15.6 Manual

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  • HP OMEN 15.6 | User Guide - Page 1
    User Guide
  • HP OMEN 15.6 | User Guide - Page 2
    updates. Go to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select products only)
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    Table of contents 1 Getting started ...1 Best practices ...1 More HP resources ...1 2 Getting to know your computer ...3 Locating hardware ...3 keys ...11 Action keys ...12 Bottom ...13 Labels ...14 HP OMEN Command Center ...15 3 Connecting to a network ...16 Connecting to a wireless network
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    only 32 Shutting down (turning off) the computer ...32 Using the Power icon and Power Options ...33 Running on battery power ...33 Using HP Fast Charge (select products only 33 Displaying battery charge ...33 Finding battery information in HP Support Assistant (select products only 34 viii
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    battery level when no power source is available 35 Resolving a low battery level when the computer cannot exit Hibernation 35 Factory-sealed battery firewall software ...44 Installing software updates ...45 Using HP Device as a Service (select products only 45 Securing your wireless network ...
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    11 Backing up, restoring, and recovering ...53 Backing up information and creating recovery media 53 Using Windows tools ...53 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 53 Restoring and recovery ...54 Restoring, resetting, and refreshing using
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    HP commitment ...59 International Association of Accessibility Professionals (IAAP 59 Finding the best assistive technology 60 Assessing your needs ...60 Accessibility for HP 62 Educational institutions ...62 Other disability resources ...62 HP links ...62 Contacting support ...63 Index ...64 xi
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    xii
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    http://www.hp.com/support, and follow the instructions to find your product. ‒ or - Type support in the taskbar search box, and then select HP Support Assistant. Then select Support. ‒ or - Select the question mark icon in the taskbar search box. Then select Support. Safety & Comfort Guide To access
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    to access the latest version of the user guide. Important regulatory notices, including information about proper battery disposal, if needed. Specific warranty information about this computer *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD
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    2 Getting to know your computer Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work. NOTE: Actual computer color, features, feature locations, icon labels, and accessories might vary from the images depicted.
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    separately) might be required. (2) USB Type-C Thunderbolt™ port with HP Sleep Connects a USB device, provides high-speed data transfer, and Type-C connector, providing DisplayPort output. NOTE: Your computer might also support a Thunderbolt docking station. NOTE: Cables, adapters, or both (
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    battery is charging. ● Off: The battery is not charging. (3) RJ-45 (network) jack/status lights Connects a network cable. ● White: The network is connected. ● Amber: Activity is occurring on the network. (4) USB port with HP not support guide: ▲ Type HP Documentation in the taskbar search box, and
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    workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. 6 Chapter 2 Getting to know your computer
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Type HP Documentation in the taskbar search box, and then select
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    Keyboard area NOTE: Keyboards can vary by language. Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: 1. Type touchpad settings in the taskbar search box, and then press enter. 2. Choose a setting. To turn on the touchpad: 1. Type touchpad settings in
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    Lights NOTE: Your computer might look slightly different from the illustration in this section. Table 2-6 Lights and their descriptions Component (1) Caps lock light (2) Mute light (3) Touchpad light (4) Power light Description On: Caps lock is on, which switches the key input to all
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    Button NOTE: Your computer might look slightly different from the illustration in this section. Table 2-7 Button and its description Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to
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    Special keys NOTE: Refer to the illustration that most closely matches your computer. Table 2-8 Special keys and their descriptions Component (1) Action keys (2) Calculator key (3) esc key (4) fn key (5) Windows key (6) Windows application key (7) Power button Description Execute
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    then select Power Options. Opens the OMEN Command Center software. See HP OMEN Command Center on page 15 for more information. Alternates between press any key or tap the touchpad (select products only). To conserve battery power, turn off this feature. Mutes or restores speaker sound. Decreases
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    Table 2-9 Action keys and their descriptions (continued) Icon Description Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD. Plays the next track of an audio CD or the next section of a DVD or a BD. Turns the touchpad on or off. Turns the Windows key off and on. Bottom NOTE:
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    when you troubleshoot system problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door
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    approved for use. HP OMEN Command Center HP OMEN Command Center allows you to customize your computer for your specific gaming needs. ▲ To open HP OMEN Command Center, select the Start button, select OMEN Command Center, and then follow the on-screen instructions. - or - Press the OMEN key at the
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    communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless connectivity over a wireless wide connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the
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    a network cable to connect your wireless router to the modem, and test the internet service. To connect to a WLAN, follow these steps: 1. Be sure that the WLAN you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete
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    HP Mobile Broadband computer has built-in support for mobile broadband service. HP Mobile Broadband Module IMEI number, MEID number, or both to activate mobile broadband service. The number might be printed on a label located on the bottom of your computer, inside the battery bay, under the service
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    . NOTE: If the device requires verification, a pairing code is displayed. On the device that you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, see the documentation provided with the device. NOTE: If your
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    highdefinition) capability, apps for gaming, or facial recognition software HP Documentation. You can connect wired headphones to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions
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    that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Using video 21
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    external Thunderbolt device, connect the Thunderbolt device according to the following instructions: 1. Connect one end of the USB Type-C cable to the you press the fn+f1, the display state changes. NOTE: For best results, especially if you choose the Extend option, increase the screen resolution
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    the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable +f1, the display state changes. NOTE: For best results, especially if you choose the Extend option HDMI is the only video interface that supports high-definition video and audio. After you
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    ● Second screen only: View the screen image on the external device only. Each time you press fn+f1, the display state changes. NOTE: For best results, especially if you choose the Extend option, increase the screen resolution of the external device, as follows. Select the Start button, select the
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    correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information about using your USB Type-C features, go to http://www.hp.com/support, and follow the instructions to find your product. Connecting devices to a USB Type-C port (select products only
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    5 Navigating the screen Depending on your computer model, you can navigate the computer screen using one or more of the following methods: ● Use touch gestures directly on the computer screen. ● Use touch gestures on the touchpad. ● Use an optional mouse or keyboard (purchased separately). ● Use an
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the touchpad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the touchpad zone or touch screen and then moving
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    Three-finger tap (touchpad and precision touchpad) By default, the three-finger tap opens the taskbar search box. Tap three fingers on the touchpad zone to perform the gesture. To change the function of this gesture on a precision touchpad, select Start, select Settings, select Devices, and then
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    Three-finger swipe (touchpad and precision touchpad) By default, the three-finger swipe switches between open apps and the desktop. ● Swipe 3 fingers away from you to see all open windows. ● Swipe 3 fingers toward you to show the desktop. ● Swipe 3 fingers left or right to switch between open
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    One-finger slide (touch screen) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and then
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    user from accessing data on your computer, even encrypted data, HP recommends that you always initiate Hibernation instead of Sleep anytime the manually. For more information, see Initiating and exiting Sleep on page 31. ● Hibernation-The Hibernation state is automatically initiated if the battery
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    In the left pane, select Choose what the power buttons do (wording might vary by product). 3. Depending on your product, you can enable Hibernation for battery power or external power in any of the following ways: ● Power button-Under Power and sleep buttons and lid settings (wording might vary by
  • HP OMEN 15.6 | User Guide - Page 45
    . Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the computer, and other factors. NOTE: Select computer products can switch between graphic controllers to conserve battery charge. Using HP Fast
  • HP OMEN 15.6 | User Guide - Page 46
    replaced, contact support. HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about battery types, specifications, life cycles, and capacity Conserving battery power To conserve battery power and maximize battery life: ● Lower the
  • HP OMEN 15.6 | User Guide - Page 47
    - Select the question mark icon in the taskbar. 2. Select Troubleshooting and fixes, and then in the Diagnostics section, select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced by users
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    ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external power: ● The battery begins to charge. ● The Power icon changes appearance. When you disconnect external power: ● The computer switches to
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    Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking display closed while the computer is running on battery power. A short time after one of these events, HP 3D DriveGuard returns the hard drive to normal
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    not work well with the most recent gaming software. Without the latest driver, you do HP Support Assistant app. ‒ or - Select the question mark icon in the taskbar. 2. Select My notebook, select the Updates tab, and then select Check for updates and messages. 3. Follow the on-screen instructions
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    - ● Select Start, and then select the HP Easy Clean tile. 2. Now that your devices are disabled for a short period, use germicidal wipes to safely disinfect all exposed surfaces of your computer, including the keyboard, display, touchpad, and case. Follow the manufacturer's directions for using the
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    Your product might feature high-quality wood veneer. As with all natural wood products, proper care and handling are important to ensure the best results over the life of the product. Because of the nature of natural wood, you might see unique variations in the grain pattern or subtle variations in
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    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Select the
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    . - or Turn on or restart the tablet, and then quickly hold down the Windows button. 2. Tap f10. 2. Select Security, and then follow the on-screen instructions. To save your changes, select Exit, select Save Changes and Exit, and then select Yes. NOTE: If you are using arrow keys to highlight your
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    4. Select Get Started, and then follow the on-screen instructions to enroll your fingerprint or facial ID and set up most viruses, destroy them, and in most cases, repair any damage that they cause. To viruses, type support in the taskbar search box, and then select the HP Support Assistant app.
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    select Advanced options, and then follow the on-screen instructions. Using HP Device as a Service (select products only) HP DaaS is a cloud-based IT solution that enables businesses to effectively manage and secure their company assets. HP DaaS helps protect devices against malware and other attacks
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    and troubleshooting the file. Determining the BIOS version To decide whether you need to update Setup Utility (BIOS), first determine the BIOS version on your computer. To reveal the BIOS version information (also known as ROM date and System BIOS), use one of these options. ● HP Support Assistant
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    in the taskbar search box, and then select the HP Support Assistant app. - or - Select the question mark icon in the taskbar. 2. Select Updates, and then select Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
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    displayed. Select the link and follow the on-screen instructions. ● Instructions for calling support are displayed. Follow those instructions. Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows downloading instructions are provided in English only. ● You must use
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    Go to http://www.hp.com/support. 2. Select Get software and drivers, select your type of product, and then enter the product name or number in the search box that is displayed. 3. In the Diagnostics section, select Download, and then follow the on-screen instructions to select the specific Windows
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    scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in. Follow the on-screen instructions. - or - Contact support, and provide the Failure ID code. NOTE: To start diagnostics on
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    products only) to a USB flash drive: 1. Go to http://www.hp.com/support. 2. Enter the product name or number, select your computer, and then select your operating system. 3. In the Diagnostics section, follow the on-screen instructions to select and download the specific UEFI Diagnostics version for
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    the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer these steps: 1. Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup. 2. Select Advanced, and
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    : If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70% charged before you start the recovery process. HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲ Go to http://www.hp.com/support, search for HP
  • HP OMEN 15.6 | User Guide - Page 66
    : If you cannot create recovery media yourself, contact support to obtain recovery discs. Go to http://www.hp.com/support, select your country or region, and then follow the on-screen instructions. To recover your system: ▲ Insert the HP Recovery media, and then restart the computer. Changing the
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    of the operating system ● Platform-specific device drivers ● Software applications, in the case of a custom image To access the latest documentation for HP Sure Recover, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Restoring and recovery 55
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    Input power Rating Operating voltage and current DC plug of external HP power supply (select products only) 5 V dc @ 2 A / 12 V dc @ 3 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 12 V dc @ 3.75 A /15 V dc @ 3 A - 45 W USB-C 5 V dc @ 3 A / 9 V dc @ 3 A / 10 V dc @ 3.75 A / 12 V dc
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    5°C to 35°C Nonoperating -20°C to 60°C Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m Nonoperating -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -50 ft to 10,000 ft -50
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    IMPORTANT: To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP OMEN 15.6 | User Guide - Page 71
    best assistive technology on page 60. The HP commitment HP is committed to providing products and services that are accessible for people with disabilities. This commitment supports key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their
  • HP OMEN 15.6 | User Guide - Page 72
    accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with several products, answer your questions, and facilitate your selection of the best solution for your situation. You will find that professionals qualified to
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    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
  • HP OMEN 15.6 | User Guide - Page 74
    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Job Accommodation Network ● Microsoft Enable HP links Our contact webform HP comfort and safety guide HP public sector sales 62 Chapter 14
  • HP OMEN 15.6 | User Guide - Page 75
    through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: - Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time
  • HP OMEN 15.6 | User Guide - Page 76
    battery level 35 battery charge 33 battery information, finding 34 battery power 33 best practices 1 BIOS determining version 46 downloading an update 47 starting the Setup Utility 46 updating 46 Bluetooth device 16, 18 Bluetooth label 15 17 critical battery level 34 customer support, accessibility
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    -definition devices, connecting 23, 24, 25 HP 3D DriveGuard 37 HP Assistive Policy 59 HP Device as a Service (HP DaaS) 45 HP Easy Clean using 39 HP Fast Charge 33 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP OMEN Command Center 15 HP PC Hardware Diagnostics UEFI downloading 50
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    HP Cloud Recovery Download Tool 53 creating using Windows tools 53 regulatory information regulatory label 15 wireless certification labels 15 Remote HP standards 61 security cable, installing 45 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 43 shipping the
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    wireless network (WLAN) connecting 17 corporate WLAN connection 17 functional range 17 public WLAN connection 17 wireless network, securing 45 WLAN antennas, identifying 7 WLAN device 15 WLAN label 15 WWAN device 18 Index 67
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User Guide