HP Envy 15-1102xx HP Notebook Hard Drives & Solid State Drives Identifying
HP Envy 15-1102xx Manual
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HP Envy 15-1102xx manual content summary:
- HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 1
HP Notebook Hard Drives & Solid Troubleshooting Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers - HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 2
an SSD, the HP Diagnostics should be run. Symptoms may include the following: The SSD drive is no longer recognized by the notebook. You receive an disk" or "No boot device". Software issues Some hard drive performance problems appear to mimic hard drive failure, but may actually be caused by - HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 3
problems to trace is file corruption, because corruption occurs very easily during routine computer handling. For example, powering off the notebook due to continuous creating, editing, copying, and deleting HP File Sanitizer for HP ProtectTools, located at the following website: http://h20000.www2.hp - HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 4
Drive Troubleshooting Flowchart loose connectors NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed - HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 5
the commercial notebook system BIOS. Please visit the HP Web site at http://welcome.hp.com/country/us/en/support.html to download HP 3D Drive Guard driver under the Solutions section from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us/en/support-drivers - HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 6
Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are configured with Intel Matrix Storage Manager Technology. The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for lower - HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 7
any business notebook with Service guide for your computer. HP CMI - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. This support is included in all editions of HP Client Automation and HP driver enhancements for your computer. Check www.hp - HP Envy 15-1102xx | HP Notebook Hard Drives & Solid State Drives Identifying - Page 8
information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are
HP Notebook Hard Drives & Solid State
Drives
Identifying, Preventing, Diagnosing and
Recovering from Drive Failures
Care and Maintenance Measures
Technical White Paper
Table of contents
Identifying, Preventing, Diagnosing, and Recovering from Drive Failures
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2
Introduction
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2
Symptoms of Hard Drive (HDD) Performance Issues
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2
Hard Drive / Solid State Drive Troubleshooting Flowchart
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4
Hard Drive & Solid State Drive Diagnostics
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5
Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI)
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5
HP 3D Drive Guard
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5
Firmware & Product Updates
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6
Intel Matrix Storage Technology driver
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6
Installing SATA drivers
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6
Care and Maintenance Measures
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7
Preparing Advanced Format HDDs for Microsoft Windows installations
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7
Hard Drive Mounting Bracket
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7
HP CMI - Client Management Interface
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7
Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems .. 7
For more information
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8