HP Dv4-1124nr HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
HP Dv4-1124nr - Pavilion - Core 2 Duo GHz Manual
UPC - 884420609841
View all HP Dv4-1124nr manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Dv4-1124nr manual content summary:
- HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 1
HP Pavilion dv4 Entertainment PC Maintenance and Service Guide - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 2
and used by Hewlett-Packard Company under license. services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Second Edition: November 2008 First Edition: July 2008 Document Part - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 5
...18 Wireless antennae ...19 3 Illustrated parts catalog Serial number location ...20 Computer major parts ...32 Sequential part number listing ...36 4 Removal and replacement procedures Preliminary replacement requirements 47 Tools required ...47 Service considerations ...47 Plastic parts - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 6
...56 Optical drive ...57 Hard drive ...59 WLAN module ...62 WWAN module ...65 Memory module ...67 RTC battery ...69 Camera/microphone module for standard display assembly 70 Keyboard ...72 Keyboard cover ...74 Bluetooth module ...76 Speaker assembly ...77 SIM connector board ...79 Display assembly - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 7
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications ...129 DVD±RW and CD-RW Super Multi Double-Layer Combo address specifications-AMD processors 136 System memory map specifications-Intel processors 138 System memory map specifications-AMD processors 139 7 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 8
Universal Serial Bus ...174 10 Power cord set requirements Requirements for all countries or regions 175 Requirements for specific countries or regions 176 11 Recycling Battery ...177 Display ...177 Index ...183 viii - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 9
Intel processors with discrete graphics subsystem Intel processors with UMA graphics subsystem AMD processors with UMA graphics subsystem HP Pavilion dv4 Entertainment √ PC √ √ Intel® Core™ Duo with 1066-MHz front side bus (FSB) T9600 2.8-GHz processor with 6- √ √ MB L2 cache T9550 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 10
Category Chipset Description Intel processors with discrete graphics subsystem T3200 2.00-GHz processor with 1- √ MB L2 cache Intel Celeron® T1600 1.66-GHz processor with 2- √ MB L2 cache AMD Turion™ Ultra Dual-Core/35W ZM-86 2.4-GHz processor with 2MB L2 cache ZM-84 2.3-GHz processor with - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 11
cache) ● nVidia GeForce9200M GS (NB9M-GE-S) with 512 MB of dedicated video memory (64MB × 16 DDR2 × 4 PCs) with 512 MB of video memory when system memory is less than 1 GB (64 MB + 448 MB Turbo cache) System design supports up to 55W GPU requirement. AMD Internal Graphics with Layout "Sideport - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 12
Category Memory Hard drives Optical drives Webcam Microphone Description Intel processors with discrete graphics subsystem 2 SODIMM slots √ Customer-accessible/upgradable DDRII PC2-5300 (800-MHz) Supports up to 4 GB of system RAM Supports the following configurations: 4096 MB (2048 × 2) √ - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 13
Pavilion-branded Altec Lansing √ speakers 56K V.92 data/fax modem √ Supports all worldwide certification √ requirements Modem cable not included √ Integrated Gibabit 10/100/1000 √ network interface card SIM) √ security (customer-accessible in battery bay) Intel processors with UMA graphics - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 14
with WWAN) External card One ExpressCard54 slot √ expansion Digital Media Slot, supports SD, √ MMC, MS, MSpro, ×D Internal card 2 mini full- Expansion port 3 supports HP xb4 √ Docking Station and HP Notebook QuickDock Keyboard/TouchPad 14.1-inch keyboard √ TouchPad (supports 2-way scroll - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 15
Vista Premium (32- and √ 64-bit) Windows Vista Ultimate (64-bit) √ Serviceability End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ Optical drive √ Mini Card components √ Intel processors with UMA graphics subsystem AMD processors with UMA - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 16
(1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 17
is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive (select models only) is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 18
Component Description (8) Num lock light (9) Wireless light On: Num lock is on or the embedded numeric keypad is enabled. ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. *The 2 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 19
be asked to log on to Windows. MediaSmart, QuickPlay, or DVDPlay launches after you log on. Refer to the MediaSmart, QuickPlay, or DVDPlay software Help for more information. Mutes and restores speaker sound. Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 20
only) Allows a fingerprint logon to Windows, instead of a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. 12 Chapter 2 External component identification - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 21
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 22
Turns off the display if the display is closed while the computer is turned on. Record sound. On: The integrated webcam is in use. Records video and captures still photographs. 14 Chapter 2 External component identification - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 23
is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive (select models only) is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard drive, and if - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 24
(1) SmartBay (2) USB ports (2) (3) TV antenna/cable jack (select models only) (4) RJ-11 (modem) jack (select models only) (5) Power connector Description Supports an optical drive or hard drive. Connect optional USB devices. Connects a TV antenna, a digital cable device, or a satellite device that - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 25
cable. Connects an optional video or audio device, such as card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture Card (XD) Supports optional ExpressCard/54 cards - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 26
Help and Support. Releases the SmartBay module. Contains the 2 memory module slots. On select models, holds a wireless WAN (WWAN) module and/or the TV tuner card , and then contact technical support through Help and Support. Releases the battery from the battery bay. Contains a subscriber - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 27
regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Wireless antennae 19 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 28
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. 20 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 29
Computer major components Item Description Spare part number (1) Display assemblies (see Display assembly components on page 25 for display assembly spare part component information) Computer major components 21 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 30
Item (2) (3) (4) (5) (6) (7) (8) (9) (9a) (9b) Description Spare part number Keyboards NOTE: For a comprehensive list of keyboard spare part numbers, see the Sequential part number listing on page 36. For use with standard computer models 486901-xxx For use only with bronze-colored computer - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 31
13) (14) (15) (16) (17) Description Spare part number Memory module compartment cover Wireless module compartment cover Modem modules and cable MB ● 1024-MB ● 512-MB 482169-001 482168-001 482167-001 RTC battery 486835-001 Audio board (includes audio connectors, infrared lens, and audio board - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 32
component information) Hard drives (include hard drive bracket) (see Mass storage devices on page 29 for hard drive spare part component information) Processors (include thermal material) AMD processors: ● Athlon QL-64 (2.1-GHz, 1-MB L2 cache) ● Turion 64 ZM-86 (2.4-GHz, 2-MB L2 cache) ● Turion - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 33
575 (2.2-GHz, 1-MB L2 cache) ● Celeron T1600 (1.66-GHz, 2-MB L2 cache Display assembly components Spare part number 502838-001 497773-001 Item Description Spare part number Display assemblies (not illustrated) ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 34
Item Description Spare part number ● For use only with standard computer models equipped with a camera/ 494978-001 microphone module (includes openings for with standard computer models ● For use with bronze-colored computer models 496729-001 486874-001 26 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 35
Item Description Spare part number Miscellaneous display parts (not illustrated) ● Hinge trim for use on standard computer -001 ● Display trim for use with blue-colored computer models 502596-001 ● LCD cable for Flush Glass display assemblies 486878-001 ● Microphone cable for Flush Glass - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 36
Plastics Kit Item Description Spare part number Plastics Kit (1) ExpressCard slot bezel 486833-001 (2) Hard drive bay cover (includes 2 captive screws, secured by C-clips) (3) Memory module compartment cover (includes 1 captive screw secured by a C-clip) (4) Wireless module compartment cover ( - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 37
Mass storage devices Item Description Spare part number (1) Hard drives (include hard drive bracket) For use in computer models with AMD processors: ● 500-GB, 5400-rpm ● 400-GB, 5400-rpm ● 320-GB, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 38
Item Description Spare part number For use in swappable bay in bronze-colored computer models (includes metal bracket) ● 320-GB, 5400-rpm ● 250-GB, 5400-rpm LightScribe ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 495655-001 495654-001 495653-001 30 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 39
Item Description ● Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive Spare part number 508124-001 Swappable bay hardware kits for use with standard computer models (Includes preattached front bezel) ● Blu-ray BD ROM and DVD±RW Drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 40
Miscellaneous parts Description Spare part number AC adapters ● 90-W PFC AC adapter ● 65-W PFC AC 001 486828-001 Mouse options ● Optical wired mouse ● Wireless laser mouse with USB adapter ● Notebook sleeve for use in blue-colored computer models 436238-001 430958-001 504582-001 Power cords: - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 41
WWAN 486845-001 TouchPad (include TouchPad bracket and TouchPad cable) 494960-001 TouchPad button 486832-001 TouchPad bracket (included with top cover spare part kits and with TouchPad) 494961-001 TV tuners ● ATSC/NTSC TV tuner antenna ● TV tuner antenna with PAL jack ● ATSC/NTSC TV tuner - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 42
Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 487330-002 Armenia, Aruba, Australia, Austria, and Zimbabwe ● For use in the United States and Canada 459263-001 802.11n WLAN modules: 34 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 43
Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda and Canada 453730-001 WWAN modules HP EVDO-A WWAN module for use in the United States 451131-002 HP un2400 Mobile Broadband Module 483377-001 HP UMTS/HSDPA/EDGE WWAN module, including - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 44
number listing Spare part number 371693-001 418162-001 418163-001 430958-001 436238-001 451131-002 453730-001 453730-002 453730-291 454605-002 454605-003 for use in computer models with Intel processors 802.11b/g WLAN for use in the United States and Canada 36 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 45
-KB memory module for use in computer models with AMD processors 1024-MB memory module for use in computer models with Intel processors 1024-MB memory module for use in computer models with AMD processors 2048-MB memory module for use in computer models with Intel processors Sequential part number - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 46
484172-001 486723-001 486724-001 486727-001 Description 2048-MB memory module for use in computer models with AMD processors DVD±RW (includes display panel cable) HP un2400 Mobile Broadband Module 6-cell battery, 2.55-Ah 12-cell battery, 8.80-Ah System board Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 47
feet kit for use with all computer models RTC battery DC-in audio cable Speaker assembly Heat sink ( computer models with a modem module and TV tuner Keyboard cover for use with standard computer models Power button with LCD cable for Flush Glass display assemblies Sequential part number listing 39 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 48
computer models for International use Keyboard for use with standard computer models for use in Israel Keyboard for use with standard computer models for use in Denmark, Finland, Norway, and Sweden 802.11a/b/g/n WLAN for use in the United States and Canada 40 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 49
Spare part number 487330-002 487345-005 487346-005 487347-005 487348-006 487349-006 487350-004 488105-001 488126-001 488127-001 488128- for use in Canada, French Canada, Latin America, Thailand, and the United States Power cord for use in Australia and New Zealand Sequential part number listing 41 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 50
and UMA graphics subsystems TouchPad (includes TouchPad bracket and TouchPad cable) TouchPad bracket (included with top cover and TouchPad spare parts kits) Display enclosure for use with standard computer models (includes logo light and cables) LED transfer board for standard display assemblies - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 51
TouchPad cable) for use with bronze-colored computer models not equipped with a fingerprint reader Keyboard cover for use with bronze-colored computer models Base enclosure for use in bronze-colored computer AMD Turion 64, ZM-84 processor (2.3-GHz, 2-MB L2 cache) Sequential part number listing 43 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 52
screws, hard drive bracket, and connector) Intel Celeron 575 processor (2.2 GHz, 1-MB L2 cache) Notebook sleeve for use in blue-colored computer models Intel Pentium Dual-Core T3200 processor (2.0 GHz, 1-MB hard drive for use in blue-colored computer models 44 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 53
blue-colored computer models for use in the United Kingdom Keyboard for use with blue-colored computer models for use in Germany Keyboard for use with blue-colored computer models for use in France Keyboard for use with blue-colored computer models for use in Italy Sequential part number listing 45 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 54
use in standard computer models Keyboard cover for use in bronze-colored computer models Core 2 Duo T6400 (2.06 GHz, 3-MB L2 cache) Core 2 Duo T6600 (2.2 GHz, 3-MB L2 cache) Pentium Dual-Core T4200 processor, 2.0-MHz, 4-MB L2 cache; includes thermal material 46 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 55
Phillips P0 and P1 screwdrivers Service considerations The following sections include parts CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 56
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Drive handling CAUTION - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 57
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 58
and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When as ordinary plastic assembly aids and Styrofoam. ● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 59
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 60
Unknown user password If the computer you are servicing has an unknown user password, follow these steps . 4. Remove the battery (see Battery on page 55). 5. Remove the RTC battery (see RTC battery on page 69). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 61
12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 62
to the base enclosure in the locations illustrated below. Description Rubber Kit for use with all computer models (includes computer feet and screw covers) Spare part number 486834-001 54 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 63
Battery Description ● 12-cell, 8.80-Ah ● 6-cell, 2.55-Ah ● 6-cell, 2.20-Ah Spare part number 484172-001 484171-001 482186-003 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 64
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the SIM: 1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.) 2. Remove the SIM (2) from - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 65
Optical drive Description Spare part number For use in standard computer models with AMD processors: ● Blu-ray BD ROM and RW Super Multi Double-Layer Combo Drive hardware kit 495656-001 NOTE: All optical drive spare part kits include an optical drive bezel. Component replacement procedures 57 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 66
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the optical drive: 1. Position the computer with right side toward you. 2. Slide the swappable bay release latch (1) away - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 67
Hard drive Description Spare part number For use in computer models with AMD processors: ● 500-GB, 5400-rpm ● 400-GB, 5400-rpm ● 320-GB, 5400-rpm ● 320-GB, 5400-rpm, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 68
then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the hard drive: 1. Position the cover (3). The hard drive bay cover is included in the Plastics Kit, spare part number 486833-001. 4. Remove the three black Phillips PM2.0×4.0 screws (1) that - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 69
6. Remove the hard drive from the hard drive bay (4). 7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 70
WLAN module Description Spare part number WLAN modules 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, 480985-001 Brunei, Canada, the Cayman Islands, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 71
Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, 459263-002 Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 72
module to restore computer functionality, and then contact technical support through Help and Support. Before removing the WLAN module, follow these steps: and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the hard drive bay cover (see - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 73
HP un2400 Mobile Broadband Module HP UMTS/HSDPA/EDGE WWAN module, including GPRS Spare part functionality, and then contact technical support through Help and Support. Before removing the WWAN module, adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the WWAN module: - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 74
NOTE: The red WWAN antenna cable is connected to the WWAN module "Main" terminal. The blue WWAN antenna cable is connected to the WWAN module "Aux" terminal. 5. Remove the two Phillips PM2.0×4.0 screws that secure the module to the computer (2). 6. Remove the WWAN module (3) by pulling the module - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 75
1024-MB ● 512-MB Spare part number 482169-002 482168-002 482167-002 482169-001 482168-001 482167-001 Before removing the memory module, follow these steps: 1. AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the memory module: 1. Position the computer with the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 76
swing it to the left, and remove the cover (3). The memory module compartment cover is included in the Plastics Kit, spare part number 486833-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 77
RTC battery Description RTC battery Spare part number 486835-001 NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 78
replacing the display assembly and display assembly internal components replacement part numbers, see Display assembly on page 80. Before and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the camera/microphone module: 1. Turn the computer - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 79
4. Release the camera/microphone module assembly from the display enclosure brackets (1), and lift it out as far as the camera/microphone module cable allows (2). 5. Disconnect the camera/microphone module cable (3) from the camera/microphone module. Reverse this procedure to install the camera/ - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 80
a comprehensive list of keyboard spare part numbers, see the Sequential part number listing on page 36. Before removing the keyboard, follow these steps: the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the keyboard: 1. Turn the computer upside down, with the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 81
back to disengage the tabs on the front edge of the keyboard from the top cover. 7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 82
bronze-colored computer models Spare part number 486852-001 495663-001 512231-001 512232-001 Before removing the keyboard cover, follow these steps: computer. 4. Remove the battery (see Battery on page 55). 5. Remove the keyboard (see Keyboard on page 72). Remove the keyboard cover: 1. Remove the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 83
5. Release the keyboard cover (3) by sliding it toward the display assembly until it disengages from the computer. 6. Remove the keyboard cover (4). Reverse this procedure to install the keyboard cover. Component replacement procedures 75 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 84
module Spare part number 483113-001 Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 85
Spare part number Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Wireless module compartment cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 86
5. Lift the speaker assembly (5) straight up to remove it from the computer. Reverse this procedure to install the speaker assembly. 78 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 87
board Description SIM module for models with WWAN Spare part number 486845-001 NOTE: This section applies only Remove the battery (see Battery on page 55). 5. Remove the SIM (see SIM on page 56) 6. Remove the keyboard (see Keyboard on page 72) 7. Remove the keyboard cover (see Keyboard cover on - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 88
Reverse this procedure to install the SIM connector board. Display assembly Description Spare part number Display assemblies ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for 486882-001 use with standard computer models ● 14.1-inch WXGA, Brightview - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 89
-colored computer models 496729-001 486874-001 Miscellaneous display parts ● Hinge trim for use on standard computer models with blue-colored computer models 502596-001 ● LCD cable for Flush Glass display assemblies 486878- battery (see Battery on page 55). Component replacement procedures 81 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 90
page 62). 6. Remove the following components: a. Keyboard (see Keyboard on page 72) b. Keyboard cover (see Keyboard cover on page 74) c. Speaker (see Speaker following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 4. Remove the four Phillips PM2 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 91
5. Remove the display assembly (2). If it is necessary to replace other display assembly components, continue to the section that corresponds to the appropriate display assembly Component replacement procedures 83 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 92
and remove the display bezel (4). NOTE: See Camera/microphone module for standard display assembly on page 70 for camera/ microphone module replacement instructions. 4. If it is necessary to replace the standard display inverter, release the display inverter (1) from the display enclosure as far as - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 93
5. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. 6. Remove the display inverter. 7. If it is necessary to replace the standard display panel, remove the four Phillips PM2.5×6.0 screws (1), and the four Phillips PM2.5×4.0 screws (2) that secure the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 94
12. Remove the display panel cable (4). 13. If it is necessary to replace the standard display hinges, remove the eight Phillips PM2.0×4.0 screws (1) that secure the hinges to the display panel. 14. Remove the display hinges (2). 15. If it is necessary to replace the standard display wireless - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 95
18. Remove the wireless antenna transceivers and cables (4) from the display enclosure. Reverse this procedure to reassemble and install the standard display assembly. Flush Glass display assembly 1. If it is necessary to replace the Flush Glass display enclosure or any of the replaceable Flush - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 96
4. Disconnect the LED board from the enclosure (3) to remove the enclosure. 5. If it is necessary to replace the camera/microphone assembly, remove the two Phillips PM2.5×4.0 screws (1) that secure the camera/microphone module. 6. Lift the module out as far as the camera/microphone module cable - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 97
12. Remove the display panel cable (4). 13. If it is necessary to replace the inverter, remove the four Phillips PM2.5×4.0 screws (1) that secure the inverter cover to the display assembly, and remove the inverter cover (2). 14. Release the inverter from the display assembly, and lift as far as the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 98
15. Disconnect the backlight cable (2), and the display panel cable (3) from the inverter. 16. If it is necessary to replace the display hinges, release the foil tab (1). 17. Remove the six Phillips PM2.5×4.0 screws (2), and the eight Phillips PM2.0×4.0 screws (3) that secure the hinges to the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 99
22. Remove the wireless antenna transceivers and cables (4) from the display enclosure. Reverse this procedure to reassemble and install the Flush Glass display assembly. Component replacement procedures 91 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 100
models Spare part number 486830- Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 101
2. Remove the three Phillips PM2.5×9.0 screws (1), the two Phillips PM2.5×6.0 screws (2), and the one Phillips PM2.5×4.0 screws (3) that secure the top cover to the computer. 3. Turn the computer right-side up, with the front toward you. 4. Disconnect the Bluetooth module cable (1), the TouchPad - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 102
6. Lift the front edge of the top cover (2) and remove it (3). Reverse this procedure to install the top cover. 94 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 103
part kits and with TouchPad) Spare part Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 104
4. Remove the TouchPad board from the top cover (3). Reverse the above procedure to reassemble and install the TouchPad. 96 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 105
reader Spare part number 486828-001 Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 106
4. Remove the fingerprint reader from the top cover (3). Reverse the above procedure to reassemble and install the fingerprint reader. 98 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 107
New Zealand Spare part number 461749-001 Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 108
3. Lift up on the back of the modem module (3) to disconnect it from the system board. 4. Remove the modem module. Reverse the above procedure to install the modem module. 100 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 109
cable) Spare part number 486840-001 Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 110
3. Remove the audio board (4). Reverse the above procedure to install the audio board. 102 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 111
Spare part number Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Wireless module compartment cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 112
4. Lift the USB board (4) straight up to remove it from the computer. Reverse this procedure to install the USB board. 104 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 113
DVB-T tuner ● DVB-T tuner for use only in the AP region Spare part number 482900-001 482900-002 482899-001 482899-002 482899-003 482899-004 If 4. Remove the battery (see Battery on page 55) 5. Remove the keyboard (see Keyboard on page 72) 6. Remove the keyboard cover (see Keyboard cover on page - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 114
2. Remove the cable from the base enclosure clips (2). Reverse this procedure to install the TV tuner antenna cable. 106 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 115
● With MediaSmart Spare part number 486723-001 496730-001 486724-001 488238-001 Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard on page 72) d. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 116
2. Disconnect the power connector cable from the system board. 3. Remove the two Phillips PM1.5×9.0 slotted screws (1), and the Phillips PM2.5×4.0 screw (2) that secure the system board to the computer. 4. Use the optical drive connector (1) to lift the right side of the system board until it rests - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 117
board: ● Fan and heat sink assembly (see Fan and heat sink on page 114) ● Processor (see Processor on page 118) ● RTC battery (see RTC battery on page 69) ● Memory modules (see Memory module on page 67) ● WLAN module (see WLAN module on page 62) ● Modem module (see Modem module on page 99) Reverse - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 118
Power button with connector cable Spare part number 486853-001 Before removing the Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard on page 72) d. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 119
3. Remove the power button board (3). Reverse this procedure to install the power button board. Component replacement procedures 111 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 120
processors Spare part number 494981-001 Battery on page 55) 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. WLAN cover (see WLAN module on page 62) c. Optical drive (see Optical drive on page 57) d. Keyboard (see Keyboard on page 72) e. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 121
2. Remove the cable from the base enclosure clips (2). Reverse the preceding procedure to install the modem module cable. Component replacement procedures 113 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 122
Fan (includes thermal material) Spare part number 486838-001 492260-001 486844-001 Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard on page 72) d. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 123
must be thoroughly cleaned from the surfaces of the heat sink and system board components: heat sink (1), processor (2), heat sink (3), Northbridge clip (4), nVidia video chip (5), and capacitors (6). Thermal pads and thermal paste must be installed on all surfaces before the fan and heat sink are - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 124
before the fan and heat sink are reinstalled. Thermal pads and thermal paste are included with all fan, heat sink, system board, and processor spare part kits. 116 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 125
Reverse this procedure to install the fan/heat sink assembly. Component replacement procedures 117 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 126
Pentium Dual-Core T3400 (2.16 GHz, 1-MB L2 cache) ● Pentium Dual-Core T3200 (2.0 GHz, 1-MB L2 cache) 118 Chapter 4 Removal and replacement procedures Spare part number 506053-001 487345-005 497177-001 487346-005 487347-005 507979-001 497178-001 487348-006 497179-001 487349-006 497180-001 487350-004 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 127
Spare part number 502838-001 497773-001 NOTE: All processor spare part kits Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard on page 72) d. Keyboard cover (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 128
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. 120 Chapter 4 Removal and replacement - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 129
! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - 1. Open the Setup Utility by turning on or restarting the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 130
the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open the Setup Utility by turning on or - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 131
turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter. 3. When - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 132
specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 133
drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 134
to back) 2.60 to 3.90 cm 1.02 to 1.54 in Width 33.40 cm Depth 23.70 cm Weight (with optical drive, hard drive, and battery) 2.49 kg Input power 13.15 in 9.33 in 5.49 lbs Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 135
14.1-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 27.94 cm 20.83 cm 35.56 cm Up to 16.8 million - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 136
237,937,274 Disk rotational speed 5400 rpm Operating temperature 5°C to 55°C (41°F to 131°F) NOTE: Certain restrictions and exclusions apply. Consult technical support for details. 3 ms 13 ms 24 ms 158,624,849 *1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 137
ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Access time Random Cache buffer Data transfer rate , CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD- - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 138
-RAM Transfer mode Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 139
DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card† DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. †Not assigned for computer models with AMD processors - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 140
IRQ1 System timer Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 Cascaded Intel 82801DB configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 141
Microsoft Natural PS/2 Keyboard High precision event timer Alps Pointing-device (2 way) Numeric data processor ATA Channel 0 ATA Channel 1 Ricoh OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh xD-Picture Card Controller SDA Standard Compliant - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 142
controller no. 1 Opti chipset configuration registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System Function - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 143
- 3FF CF8 - CFB CFC - CFF System function (shipping configuration) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Unused Infrared port Unused OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 144
PS/2 Keyboard Motherboard resources Microsoft ACPI-Compliant Embedded Controller Motherboard resources Motherboard resources Motherboard resources Motherboard resources Direct memory access controller Direct memory access controller Direct memory access controller Direct memory access controller - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 145
resources ATA Channel 1 nVidia MCP67M nVidia MCP67M ATA Channel 0 Motherboard resources PCI bus Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources Motherboard resources nVidia nFOrce PCI System Management nVidia nFOrce PCI System Management - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 146
64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF function Base memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 147
bus PCI bus PCI bus PCI bus PCI bus PCI bus nVidia MCP67M Motherboard resources PCI standard PCI-to-PCI bridge nVidia MCP67M nVidia MCP67M Broadcom 802.11b Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh xD-Picture Card Controller nVidia nForce System Management Controller - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 148
Memory address (hex) F6487000 - F6487FFF F6488000 - F6488FFF F6489000 - F64890FF FF6489400 - F64894FF F6489800 - F648980F F6489C00 - F6489CFF FEC00000 - FEC00FFF FEC80000 - FEC80FFF FED00000 - FED003FF FEE00000 - FEEFFFFF FEF00000 - FEF00FFF FFC00000 - - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 149
available in the Screw Kits. Description Screw Kits (includes all screws) ● For use with standard display assemblies ● For use with Flush Glass display assemblies Spare part number 486873-001 496731-001 141 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 150
Phillips PM1.5×9.0 slotted screw Color Black Quantity 2 Length 9.0 mm Thread 1.5 mm Head diameter 4.0 mm Where used: Two slotted screws that secure the system board to the base enclosure 142 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 151
Phillips PM2.0×3.0 broadhead screw Color Black Quantity 2 Length 3.0 mm Thread 2.0 mm Head diameter 7.0 mm Where used: Two broadhead screws that secure the fingerprint reader board to the top cover Phillips PM2.0×3.0 broadhead screw 143 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 152
Phillips PM2.0×4.0 screw Color Black Quantity 23 Length 4.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: Two screws that secure the modem module to the computer Where used: Two screws that secure the optical drive to the computer 144 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 153
Where used: Two screws that secure the keyboard cover to the computer Where used: One screw that secures the power button board to the computer Where used: One screw that secures the Bluetooth module to the computer Phillips PM2.0×4.0 screw 145 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 154
Where used: Eight screws that secure the display assembly hinge to the computer Where used: Three screws that secure the hard drive to the computer Where used: Two screws that secure the WLAN module to the computer 146 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 155
Where used: Two screws that secure the WWAN module to the computer Phillips PM2.0×4.0 screw 147 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 156
Phillips PM2.0×10.0 captive screw Color Silver Quantity 4 Length 10.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: Four captive screws (secured by C-clips) that secure the heat sink assembly to the system board 148 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 157
Phillips PM2.5×3.0 screw Color Black Quantity 3 Length 3.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Three screws that secure the keyboard cover to the computer Phillips PM2.5×3.0 screw 149 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 158
Phillips PM2.5×4.0 screw Color Black Quantity 38 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One screw that secures the USB board to the computer Where used: Three screws that secure the top cover to the computer 150 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 159
Where used: One screw that secures the system board to the base enclosure Where used: Two screws that secure the wireless antenna transceivers to the display enclosure Where used: One screw that secures the top cover to the computer Phillips PM2.5×4.0 screw 151 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 160
to the display assembly Where used: Two screws that secure the SIM connector board to the system board Where used: One screw that secures the keyboard cover to the top cover Where used: Five screws that secure the TouchPad to the top cover 152 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 161
Where used: Two screws that secure the audio board to the computer Where used: Two screws that secure the speaker assembly to the computer Where used: Two screws that secure the fan to the system board Phillips PM2.5×4.0 screw 153 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 162
Where used: Two screws that secure the camera/microphone module to the Flush Glass display assembly Where used: Four screws that secure the inverter cover to the Flush Glass display assembly Where used: Six screws that secure the hinge to the Flush Glass display assembly 154 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 163
Phillips PM2.5×6.0 screw Color Black Quantity 8 Length 6.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Two screws that secure the top cover to the computer Where used: Four screws that secure the display bracket to the display assembly Phillips PM2.5×6.0 screw 155 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 164
Where used: Two screws that secure the enclosure to the Flush Glass display assembly 156 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 165
Phillips PM2.5×6.0 captive screw Color Black Quantity 4 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Four captive screws that secure the hard drive, memory, and WWAN covers to the computer Phillips PM2.5×6.0 captive screw 157 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 166
Phillips PM2.5×7.0 screw Color Black Quantity 4 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Two screws securing the keyboard cover to the computer Where used: Two screws that secure the bezel to the display assembly 158 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 167
Phillips PM2.5×9.0 screw Color Black Quantity 6 Length 9.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Three screws that secure the top cover to the computer Where used: One screw that secures the keyboard to the computer Phillips PM2.5×9.0 screw 159 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 168
Where used: One screw that secures the keyboard cover to the top cover Where used: One screw that secures the speaker assembly to the top cover 160 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 169
Phillips PM2.5×17.0 screw Color Black Quantity 2 Length 17.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Two screws that secure the keyboard to the computer Phillips PM2.5×17.0 screw 161 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 170
Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: Four screws that secure the hard drive bracket to the hard drive 162 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 171
Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 172
and back up this folder periodically. ● Back up templates stored in their associated programs. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To copy the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 173
System Restore window opens. 5. Follow the on-screen instructions. Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure 2. Click Advanced Options. NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power before you can - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 174
4. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 175
3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. Recovering system information 167 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 176
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 168 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 177
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-out (headphone) 169 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 178
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 170 Chapter 9 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 179
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-11 (modem) 171 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 180
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 172 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 181
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Signal Transition minimized differential signal (TDMS) data 2+ Transition minimized differential signal (TDMS) data 2 shield Transition minimized differential signal (TDMS) data 2Transition minimized differential signal (TDMS) data 1+ - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 182
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 174 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 183
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 184
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 185
battery in general household waste. Follow the local laws and regulations in your area for computer battery . NOTE: Materials Disposal. This HP product contains mercury in the backlight display (LCD) panel (2). NOTE: The procedures provided in this appendix are general disassembly instructions. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 186
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 187
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 188
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 180 Chapter - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 189
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 190
. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. 182 Chapter 11 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 191
Utility language 121 chipset, product description 2 CMOS clearing 52 compartments memory module 18 Mini Card 18 components bottom 18 front 15 left-side 17 rear 16 right-side 16 top 8 computer feet locations 54 spare part number 54 computer specifications 126 connector pin assignments audio-in 168 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 192
connector, power 16 connectors, service considerations 48 D Diagnostics menu spare part number 26, 80 display switch, identifying 14 displaying system information 122 docking support, 28 ExpressCard slot, identifying 17 external media cards, product description 6 external monitor port identifying - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 193
description 6 removal 72 spare part numbers 22, 72 Keyboard cover removal 74 spare part numbers 74 keypad keys, identifying 13 keys esc 13 fn 13 function 13 keypad 13 Windows applications 13 Windows logo 13 L LAN Power Saving 124 language support 124 latch battery release 18 swappable bay release - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 194
description 1 removal 118 spare part numbers 24, 118 Processor C6 State 124 product description audio 5 camera/microphone 4 chipset 2 display panel 3 docking support 6 Ethernet 5 external media cards 6 graphics 3 hard drives 4 internal cards 6 keyboard 6 memory module 4 microphone 4 modem module - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 195
number 35, 65 U Universal Serial Bus (USB) port, pin assignments 174 unknown password 52 USB board removal 103 spare part number 23, 103 USB ports, identifying 16 using system restore 164 V vents, identifying 16, 18 Virtualization Technology 124 volume down light, identifying 9 volume mute button - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 196
HP Pavilion dv4 Entertainment PC
Maintenance and Service Guide