HP Dv4-1124nr HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide
HP Dv4-1124nr - Pavilion - Core 2 Duo GHz Manual
UPC - 884420609841
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- HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 1
HP Pavilion dv4 Entertainment PC Maintenance and Service Guide - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 2
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: July 2008 Document Part Number: 468133-001 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 3
, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 5
...29 Mass storage devices ...30 Miscellaneous parts ...33 Sequential part number listing ...37 4 Removal and replacement procedures Preliminary replacement requirements 47 Tools required ...47 Service considerations ...47 Plastic parts ...47 Cables and connectors 48 Drive handling 48 Grounding - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 6
65 Memory module ...67 RTC battery ...69 Camera/microphone module for standard display assembly 70 Keyboard ...72 Keyboard cover ...76 Bluetooth module ... ...106 TV tuner antenna ...108 System board ...110 Power button board ...113 Modem module cable ...115 Fan and heat sink ...117 Heat sink - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 7
131 Hard drive specifications ...132 HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications 133 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications ...134 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications 135 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 8
(microphone) ...174 Audio-out (headphone) ...175 External monitor ...176 RJ-11 (modem) ...177 RJ-45 (network) ...178 HDMI ...179 Universal Serial Bus ...180 10 Power cord set requirements Requirements for all countries or regions 181 Requirements for specific countries or regions 182 11 Recycling - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 9
Intel processors with discrete graphics subsystem Intel processors with UMA graphics subsystem AMD processors with UMA graphics subsystem HP Pavilion dv4 Entertainment √ PC √ √ Intel® Core™ Duo with 1066-MHz front side bus (FSB) T9600 2.8-GHz processor with 6- √ √ MB L2 cache T9400 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 10
GeForce9200M GS (NB9M-GE-S) with 512 MB of dedicated video memory (64MB × 16 DDR2 × 4 PCs) with 512 MB of video memory when system memory is less than 1 GB (64 MB + 448 MB Turbo cache) System design supports up to 55W GPU requirement. AMD Internal Graphics with Layout "Sideport" memory UMA nVidia - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 11
MB (2048 × 1, 1024 × 1) √ 2048 MB (2048 × 1) 2048 MB (1024 × 2) √ 1024 MB (1024 × 1) 1024 MB (512 × 2) √ Supports all 9.5-mm SATA, 2.5- √ inch hard drives Swappable bay support, hot plug and play Supports the following drives: √ ● 500-GB, 5400-rpm ● 400-GB, 5400-rpm ● 320-GB, 5400-rpm - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 12
suppression) HD audio √ Supports Windows Vista® √ Premium Logo requirements Pavilion-branded Altec Lansing √ speakers 56K V.92 data/fax modem √ Supports all worldwide √ certification requirements Modem cable not included √ Integrated Gibabit 10/100/1000 √ network interface card (NIC - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 13
(customer-accessible in battery bay) Support for the following WWAN √ formats: ● Evolution-data optimized (EVDO) ● High-speed downlink packet access (HSDPA) Integrated TV tuner TV tuner antenna and cable (stereo √ headphones) AC Adapter (smart pin) √ Consumer - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 14
supports HP √ xb4 Docking Station and HP Notebook QuickDock 14.1-inch keyboard √ TouchPad with 2 buttons and √ four-way scroll (taps enabled as default) 12-cell 2.20-Ah Li-ion battery √ 6-cell 2.55-Ah Li-ion battery √ 6-cell 2.20-Ah Li-ion battery √ 65-W AC adapter with localized cable - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 15
Category Description Hard drive Memory module Optical drive Mini Card components Intel processors with discrete graphics subsystem √ √ √ √ Intel processors with UMA graphics subsystem AMD processors with UMA graphics subsystem √ √ √ √ √ √ √ √ 7 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 16
the right button on an external mouse. *This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse. 8 Chapter 2 External component identification - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 17
. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive (select models only) is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 18
, speakers, and fingerprint reader NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Speakers (2) (2) Power button* Description Produce sound. ● When the computer is off, press the button to turn on the computer. ● When the computer is on, briefly - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 19
more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● Launches information. (4) Volume mute button Mutes and restores speaker sound. (5) Volume scroll zone (6) Previous/rewind button Adjusts guides located in Help and Support. Top components 11 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 20
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Embedded numeric keypad keys (6) Function keys Description Displays system information when pressed in combination with - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 21
(select models only) (4) Integrated webcam (select models only) Description Turns off the display if the display is closed while the computer is turned on. Record sound. On: The integrated webcam is in use. Records video and captures still photographs. Top components 13 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 22
. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive (select models only) is being accessed. ● On: HP ProtectSmart Hard Drive Protection has temporarily parked the internal hard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 23
only) (5) Power connector Description Supports an optical drive or hard drive. Connect optional USB devices. Connects a TV antenna, a digital cable device, or a satellite device that receives standard or high-definition TV broadcasts. Connects a modem cable. Connects an AC adapter. Rear component - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 24
port 3 describes the type of expansion port. Connects a network cable. Connects an optional video or audio device, such as a or connect an optional USB device. On: A digital card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 25
. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Releases the battery from the battery bay. Contains a subscriber identity module (SIM). The SIM slot is located inside the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 26
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 18 Chapter 2 External component identification - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 27
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial number location 19 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 28
Computer major components Item Description Spare part number (1) Display assemblies (see Display assembly components on page 26 for display assembly spare part component information) 20 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 29
Item (2) Description Keyboards For use with standard computer models: ● Brazil ● Denmark, Finland, Norway, and Sweden ● -colored Special Edition computer models: ● Brazil ● Denmark, Finland, Norway, and Sweden ● France ● French Canada ● Germany ● Greece ● International ● Israel Spare part number - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 30
-281 495646-141 495646-031 495646-001 Keyboard covers ● For use with standard computer models ● For use with bronze-colored Special Edition computer models 486852-001 495663-001 Top covers (include TouchPad and TouchPad cable) ● Equipped with a fingerprint reader (includes fingerprint reader - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 31
equipped with a UMA graphics subsystem Spare part number 486724-001 For use in computer models cable) 486842-001 Power button with connector cable battery 486835-001 Audio board (includes audio connectors, infrared lens, and audio board cable Special Edition computer models without a modem module - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 32
(17) (18) (19) (20) Description Spare part number ● For use only in bronze-colored Special Edition computer models with a modem 495666-001 module ● For use only in bronze-colored Special Edition computer models with a modem 495667-001 module and TV tuner Batteries ● 12-cell, 8.80-Ah ● 6-cell - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 33
Item Description ● Celeron 575 (2.2GHz) ● Celeron T1600 (1.66-GHz) Spare part number 502838-001 497773-001 Computer major components 25 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 34
with standard computer models 486882-001 ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for use with bronze-colored Special Edition computer models 496736-001 ● 14.1-inch WXGA, Brightview LED display assembly with a camera/microphone 486883-001 module for use with - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 35
use in computers with AMD 497183-001 processors (includes display panel cable) (5) Display inverter (includes Mylar shield) 486736-001 (6) Wireless Antenna For use with bronze-colored Special Edition computer models 496729-001 486874-001 Miscellaneous display parts (not illustrated) ● Hinge - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 36
trim for use with bronze-colored Special Edition computer models with Flush Glass display assemblies ● LCD cable for Flush Glass display assemblies ● Microphone cable for Flush Glass display assemblies ● LED transfer board for standard display assemblies Spare part number 486877-001 502593-001 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 37
Plastics Kit Item Description Spare part number Plastics Kit (1) ExpressCard slot bezel 486833-001 (2) Hard drive bay cover (includes 2 captive screws, secured by C-clips) (3) Memory module compartment cover (includes 1 captive screw - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 38
Mass storage devices Item Description Spare part number (1) Hard drives (include hard drive bracket) For use in computer models with 5400-rpm 488127-001 For use in swappable bay in bronze-colored Special Edition computer models (includes metal bracket) 30 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 39
320-GB, 5400-rpm ● 250-GB, 5400-rpm Spare part number 496728-001 496727-001 Hard drive hardware kits (contains Multi Double-Layer Combo Drive 482181-001 482177-001 482175-001 For use in bronze-colored Special Edition computer models with Intel processors: ● Blu-ray BD ROM and DVD±RW Drive ● DVD - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 40
Item Description Spare part number Swappable bay hardware kits for use with bronze-colored Special Edition computer models. Includes pre-attached front bezel. ● Blu-ray BD ROM and DVD±RW Drive -RW Super Multi Double-Layer Combo Drive hardware kit 495656-001 32 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 41
part number AC adapters ● 90-W PFC AC adapter ● 65-W PFC AC adapter Bluetooth module Cables ● Audio cable ● Bluetooth module cable for use in models with discrete graphics subsystems ● Bluetooth module cable for use in models with UMA graphics subsystems ● CAT5e network cable ● DC-in audio cable - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 42
-001 496731-001 SIM module for models with WWAN 486845-001 TouchPad (include TouchPad bracket and TouchPad cable) 494960-001 TouchPad button 486832-001 TouchPad bracket (included with top cover spare part kits and with TouchPad) 494961-001 TV tuners ● ATSC/NTSC TV tuner antenna ● TV tuner - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 43
Description Spare part number Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Miscellaneous parts 35 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 44
Description Spare part number Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, States and Canada 453730-001 WWAN modules HP EVDO-A WWAN module for use in the United States 451131-002 HP HSPA/BIRDDOG WWAN module 483377-001 HP UMTS/HSDPA/EDGE WWAN module, including - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 45
carrying case Ladies slim carrying case Wireless laser mouse with USB adapter Optical wired mouse EVDO-A WWAN module for use in the for use in computer models with Intel processors CAT5e network cable 120-GB hard drive for use in computer models with , El Salvador, Sequential part number listing 37 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 46
module for use with computer models in Australia and New Zealand 90-W PFC AC adapter 65-W PFC AC adapter ExpressCard remote control Full function remote control Full function remote control with TeleText 802.11a Intel processors (includes bezel and bracket) 38 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 47
(includes display panel cable) HSPA/BIRDDOG WWAN module 6-cell battery, 2.55-Ah 12-cell battery, 8.80-Ah System cable) Top cover (includes TouchPad and TouchPad cable) for use with standard computer models equipped with a SIM card, and not equipped with a fingerprint reader Sequential part - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 48
battery DC-in audio cable Keyboard cover for use with standard computer models Power button with connector cable 14.1-inch WXGA, Brightview LED display assembly with a camera/microphone module for use with bronzecolored Special Edition LCD cable for cable) 40 Chapter 3 Illustrated parts catalog - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 49
in South Korea Keyboard for use with standard computer models for International use Keyboard for use with standard computer models for use in Israel Keyboard for use with standard Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Sequential part number listing 41 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 50
part Top cover (includes TouchPad and TouchPad cable) for use with standard computer models Power cord for use in The United Kingdom and Hong Kong Power cord for use in Italy Power cord for use in Denmark Power cord for use in Switzerland Power cord for use in Brazil Power cord for use in Japan Power - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 51
French Canada Keyboard for use with bronze-colored Special Edition computer models for use in Portugal Keyboard for use with bronze-colored Special Edition computer models for use in Turkey Keyboard for use with bronze-colored Special Edition computer models for use in Greece Sequential part number - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 52
includes TouchPad and TouchPad cable) for use with bronze-colored Special Edition computer models not equipped with a fingerprint reader Keyboard cover for use with bronze-colored Special Edition computer models Base enclosure for use in bronze-colored Special Edition computer models without a modem - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 53
Spare part number 496728-001 496729-001 496730-001 496731-001 496732-001 496733-001 496734 use with bronze-colored Special Edition computer models with Flush Glass display assemblies (includes Logo light and cables) Display enclosure for use with bronze-colored Special Edition computer models with a - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 54
part number 499993-001 502591-001 502592-001 502593-001 502597-001 502838-001 504873-001 504784-001 Description 400-GB hard drive for use in computer models with AMD processors Swappable bay blank for use in bronze-colored Special Edition computer models Hinge trim for use on bronze-colored Special - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 55
● Phillips P0 and P1 screwdrivers Service considerations The following sections include some parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 56
. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Drive handling CAUTION: Drives are fragile components - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 57
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 58
parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts ESD-sensitive parts from assemblies in ● Use conductive field service tools, such as cutters ● Handle ESD-sensitive components, parts, and assemblies by the case - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 59
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 60
If the computer you are servicing has an unknown user adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the RTC battery (see RTC battery on page 69). 6. Wait approximately 5 minutes. 7. Replace the RTC battery and reassemble the computer. 8. Connect AC power - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 61
must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 62
to the base enclosure in the locations illustrated below. Description Rubber Kit for use with all computer models (includes computer feet and screw covers) Spare part number 486834-001 54 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 63
Battery Description ● 12-cell, 8.80-Ah ● 6-cell, 2.55-Ah ● 6-cell, 2.20-Ah Spare part number 484172-001 484171-001 482186 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 64
. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the SIM: 1. Press in on the SIM - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 65
Spare part number For use in standard computer models with AMD processors: ● Blu-ray BD ROM and DVD±RW Drive ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe ● DVD±RW and CD-RW Super Multi Double-Layer Combo Drive For use in bronze-colored Special Edition computer - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 66
the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the optical drive: 1. Position the computer with right side toward you. 2. Slide the swappable bay release latch (1) away - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 67
computer models ● Swappable bay blank for use in standard computer models ● Swappable bay blank for use in bronze-colored Special Edition computer models Spare part number 497184-001 499993-001 459611-004 454605-002 454925-002 454924-002 497775-001 497774-001 459611-005 454605-003 454925-003 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 68
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery hard drive bay cover is included in the Plastics Kit, spare part number 486833-001. 4. Remove the three black Phillips PM2.0×4.0 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 69
6. Remove the hard drive from the hard drive bay (4). 7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 70
WLAN module Description Spare part number WLAN modules 802.11a/b/g/n WLAN modules: ● For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, 480985-001 Brunei, Canada, the Cayman Islands, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 71
Description Spare part number Romania, Russia to restore computer functionality, and then contact technical support through Help and Support. Before removing the WLAN module, follow these power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 72
4. Remove the battery (see Battery on page 55). 5. Remove the hard drive bay cover (see Hard drive on page 59) Remove the WLAN module: 1. Disconnect the wireless antenna wires (1) from - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 73
HP HSPA/BIRDDOG WWAN module HP UMTS/HSDPA/EDGE WWAN module, including GPRS Spare part technical support through Help and Support. power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 74
is connected to the WWAN module "Main" terminal. The blue WWAN antenna cable is connected to the WWAN module "Aux" terminal. 5. Remove the two Phillips PM2.0×4.0 screws that secure the module to the computer (2). 6. Remove the WWAN module (3) - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 75
Intel processors: ● 2048-MB ● 1024-MB ● 512-MB Spare part number 482169-002 482168-002 482167-002 482169-001 482168-001 482167-001 power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 76
side of the cover (2), swing it to the left, and remove the cover (3). The memory module compartment cover is included in the Plastics Kit, spare part number 486833-001. 4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 77
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the hard drive bay cover (see Hard drive on page 59). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 78
the display assembly and display assembly internal components replacement part numbers, see Display assembly on page 83. Before power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 79
assembly from the display enclosure brackets (1), and lift it out as far as the camera/microphone module cable allows (2). 5. Disconnect the camera/microphone module cable (3) from the camera/microphone module. Reverse this procedure to install the camera/microphone module. Component replacement - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 80
Keyboard Description Keyboards For use with standard computer models: ● Brazil ● Denmark, Finland, Special Edition computer models: ● Brazil ● Denmark, Finland, Norway, and Sweden ● France ● French Canada ● Germany ● Greece ● International 72 Chapter 4 Removal and replacement procedures Spare part - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 81
The United Kingdom ● The United States Spare part number 495646-BB1 495646-061 495646-291 495646- power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). Remove the keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 82
front toward you. 4. Open the computer as far as possible. 5. Lift the rear edge of the keyboard (1) until it rests at an angle. 6. Release the keyboard (2) by sliding it back to disengage the tabs on the front edge of the keyboard from the top cover. 74 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 83
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 75 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 84
covers ● For use with standard computer models ● For use with bronze-colored Special Edition computer models Spare part number 486852-001 495663-001 Before removing the keyboard cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 85
6. Remove the keyboard cover (4). Reverse this procedure to install the keyboard cover. Component replacement procedures 77 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 86
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 87
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 88
5. Lift the speaker assembly (5) straight up to remove it from the computer. Reverse this procedure to install the speaker assembly. 80 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 89
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the SIM (see SIM on page 56) 6. Remove the keyboard (see Keyboard on page 72) 7. Remove the keyboard cover (see Keyboard cover on page - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 90
Reverse this procedure to install the SIM connector board. 82 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 91
part number Display assemblies ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for 486882-001 use with standard computer models ● 14.1-inch WXGA, Brightview display assembly with a camera/microphone module for 496736-001 use with bronze-colored Special Edition cables) - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 92
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Disconnect the wireless antenna cables from the WLAN module (see WLAN module on page 62). 6. Remove the following components: a. Keyboard (see Keyboard on - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 93
system board (3). 3. Remove the wireless antenna cable from the path (1) and disconnect it from the system board (2). CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 4. Remove - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 94
5. Remove the display assembly (2). If it is necessary to replace other display assembly components, continue to the section that corresponds to the appropriate display assembly 86 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 95
and remove the display bezel (4). NOTE: See Camera/microphone module for standard display assembly on page 70 for camera/ microphone module replacement instructions. 4. If it is necessary to replace the standard display inverter, release the display inverter (1) from the display enclosure as far as - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 96
(4). 9. If it is necessary to replace the standard display panel cable, release the foil shield (1) covering the cable. 10. Remove the tape (2) securing the cable to the display panel. 11. Disconnect the display panel cable (3) from the display panel. 88 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 97
the hinges to the display panel. 14. Remove the display hinges (2). 15. If it is necessary to replace the standard display wireless antenna transceivers and cables, remove the two Phillips PM2.5×4.0 screws (1) that secure each transceiver to the display enclosure. 16. Remove the wireless antenna - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 98
18. Remove the wireless antenna transceivers and cables (4) from the display enclosure. Reverse this procedure to reassemble and install the standard display assembly. 90 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 99
/microphone assembly, remove the two Phillips PM2.5×4.0 screws (1) that secure the camera/microphone module. 6. Lift the module out as far as the camera/microphone module cable allows (2). Component replacement procedures 91 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 100
to replace the Flush Glass display panel cable, turn the display assembly over. 9. Release the foil shield covering the display panel cable (1). 10. Remove the tape (2) securing the cable to the display panel. 11. Disconnect the display panel cable (3) from the display panel. 12. Remove the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 101
the inverter cover (2). 14. Release the inverter from the display assembly, and lift as far as the attached cables will allow (1). 15. Disconnect the backlight cable (2), and the display panel cable (3) from the inverter. 16. If it is necessary to replace the display hinges, release the foil tab - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 102
PM2.5×4.0 screws (1) that secure the transceivers to the display enclosure. 20. Detach the wireless antenna transceivers (2) from the display enclosure. 21. Remove the wireless antenna cables from the clips (3) built into the display enclosure. 22. Remove the wireless antenna transceivers and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 103
cover Description Spare part number Top covers (include TouchPad and TouchPad cable) ● Equipped with a fingerprint reader (includes fingerprint reader board and cable) 486830-001 ● Not equipped with a fingerprint reader 488105-001 ● For bronze-colored Special Edition computer models equipped - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 104
Turn the computer right-side up, with the front toward you. 4. Disconnect the Bluetooth module cable (1), the TouchPad cable (2), the fingerprint reader board cable (3), and the USB board cable (4) from on the system board. 5. Remove the three Phillips PM2.5×4.0 screws (1). 96 Chapter 4 Removal and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 105
6. Lift the front edge of the top cover (2) and remove it (3). Reverse this procedure to install the top cover. Component replacement procedures 97 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 106
and TouchPad cable) TouchPad button TouchPad bracket (included with top cover spare part kits and with TouchPad) Spare part number power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 107
4. Remove the TouchPad board from the top cover (3). Reverse the above procedure to reassemble and install the TouchPad. Component replacement procedures 99 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 108
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 109
4. Remove the fingerprint reader from the top cover (3). Reverse the above procedure to reassemble and install the fingerprint reader. Component replacement procedures 101 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 110
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 111
3. Lift up on the back of the modem module (3) to disconnect it from the system board. 4. Remove the modem module. Reverse the above procedure to install the modem module. Component replacement procedures 103 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 112
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 113
3. Remove the audio board (4). Reverse the above procedure to install the audio board. Component replacement procedures 105 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 114
all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 115
4. Lift the USB board (4) straight up to remove it from the computer. Reverse this procedure to install the USB board. Component replacement procedures 107 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 116
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55) 5. Remove the keyboard (see Keyboard on page 72) 6. Remove the keyboard cover (see Keyboard cover on page 76) 7. Remove the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 117
2. Remove the cable from the base enclosure clips (2). Reverse this procedure to install the TV tuner antenna cable. Component replacement procedures 109 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 118
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard on - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 119
2. Disconnect the power connector cable from the system board. 3. Remove the two Phillips PM1.5×9.0 slotted screws (1), and the Phillips PM2.5×4.0 screw (2) that secure the system board to the computer. 4. Use - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 120
on the replacement system board: ● Fan and heat sink assembly (see Fan and heat sink on page 117) ● Processor (see Processor on page 121) ● RTC battery (see RTC battery on page 69) ● Memory modules (see Memory module on page 67) ● WLAN module (see WLAN module on page 62) ● Modem module (see Modem - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 121
the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard on - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 122
3. Remove the power button board (3). Reverse this procedure to install the power button board. 114 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 123
computer models with Intel processors Spare part number 494981-001 Before removing the modem module cable, follow these steps: 1. power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 124
2. Remove the cable from the base enclosure clips (2). Reverse the preceding procedure to install the modem module cable. 116 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 125
Spare part number power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 126
3. Lift the fan up (2) to remove. 4. If it is necessary to replace the heat sink, select the section following that relates to the correct system board. 118 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 127
before the fan and heat sink are reinstalled. Thermal pads and thermal paste are included with all fan, heat sink, system board, and processor spare part kits. Reverse this procedure to install the fan/heat sink assembly. Component replacement procedures 119 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 128
before the fan and heat sink are reinstalled. Thermal pads and thermal paste are included with all fan, heat sink, system board, and processor spare part kits. Reverse this procedure to install the fan/heat sink assembly. 120 Chapter 4 Removal and replacement procedures - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 129
001 504874-001 504783-001 502838-001 497773-001 NOTE: All processor spare part kits include thermal material. Before removing the processor, follow these steps: 1. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 130
4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Keyboard (see Keyboard on page 72) d. Keyboard cover (see Keyboard cover on page 76) e. Display assembly (see Display - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 131
5 Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 132
. Your change goes into effect immediately. Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 133
Displaying system information The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2. 1. Open the Setup Utility by turning on or restarting the computer. While the " - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 134
Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ● To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 135
of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View size, system BIOS, and keyboard controller version (select models only). Security menu Select Administrator password Power-On Password To do this - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 136
Support Button Sound (select models only) Virtualization Technology Processor C4 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Order―Set the boot - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 137
Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Run a comprehensive self-test on a - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 138
back) 2.60 to 3.90 cm 1.02 to 1.54 in Width 33.40 cm Depth 23.70 cm Weight (with optical drive, hard drive, and battery) 2.49 kg Input power 13.15 in 9.33 in 5.49 lbs Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 139
display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 27.94 cm 20.83 cm 35.56 cm Up to 16.8 million 250:1 (typical) 180 nits - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 140
237,937,274 Disk rotational speed 5400 rpm Operating temperature 5°C to 55°C (41°F to 131°F) NOTE: Certain restrictions and exclusions apply. Consult technical support for details. 3 ms 13 ms 24 ms 158,624,849 *1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 141
HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 16X CD-R 4,056 KB/sec 4,460 KB/sec Multiword DMA Mode HD DVD-ROM Drive with SuperMulti DVD±R/RW Double Layer support specifications 133 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 142
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer (DL) support specifications Applicable disc Access time Random Cache buffer Data transfer rate 24× CD-ROM 8× DVD 24× CD-R 16× CD-RW 8× DVD+R 4× DVD+RW 8× DVD-R 4× DVD- - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 143
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 144
High Definition DVD-ROM and DVD±RW Drive Applicable disc Access time Random Cache buffer Data transfer rate CD-ROM and CD-R DVD-ROM CD-R CD-RW DVD+R DVD+RW DVD-R DVD-RW DVD+R DL DVD-RAM HD-DVD Transfer mode Read: Write: CD-ROM XA, CD Digital Audio, CD EXTRA, CD-I, CDI Ready, Photo-CD (Single and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 145
DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card† DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. †Not assigned for computer models with AMD processors. System DMA - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 146
IRQ0 IRQ1 System timer Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 Cascaded Intel 82801DB/ configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 147
PCI5 PCI7 PCI7 PCI7 PCI7 PC10 PC16 PC16 PC17 PC17 PC18 PC19 PCI-2 PC21 PC22 PC23 PC-3 PC-4 System function High precision event timer Standard 101/102-Key or Microsoft Natural PS/2 Keyboard High precision event timer Alps Pointing-device (2 way) Numeric data processor ATA Channel 0 ATA Channel - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 148
controller no. 1 Opti chipset configuration registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 System Function - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 149
- 3FF CF8 - CFB CFC - CFF System function (shipping configuration) Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Unused Infrared port Unused -OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 150
Motherboard resources Programmable interrupt controller Motherboard resources System timer Motherboard resources Standard 101/102-Key or Microsoft Natural PS/2 Keyboard System speaker Microsoft ACPI-Compliant Embedded Controller Motherboard resources Standard 101/102-Key or Microsoft Natural PS - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 151
I/O address (hex) 360 - 361 376 - 376 3B0 - 3BB 3C0 - 3DF 3F6 - 3F6 4D0 - 4D1 0D00 - FFFF 1000 - 107F 1080 - 10FF 1400 - 147F 1480 - 14FF 1800 - 187F 1880 - 18FF 3000 - 303F 3040 - 307F 3080 - 30BF 30C0 - 30CF 30D0 - 30DF 30E0 - 30E3 30E4 - 30E7 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 152
System memory map specifications-Intel processors Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Memory address 00000000-0009FFFF 000A0000-000BFFFF 000C0000-000CBFFF 000C8000-000E7FFF 000E8000-000FFFFF 00100000-00FFFFFF 04800000-07FFFFFF 04800000-07FFFFFF 08000000-080FFFFF - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 153
System memory map specifications-AMD processors Memory address (hex) 000A0000 - 000BFFFF 000A0000 - 000BFFFF 000C0000 - 000C3FFF 000C4000 - 000C7FFF 000C80000 - 00CBFFF 000CC000 - 000CFFFF 000D000 - 00D3FFF 000D4000 - 000D7FFF 000D800 - 00DBFFF 000DC00 - 00DFFFF 000E0000 - 00E3FFF 000E4000 - - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 154
Memory address (hex) F6487000 - F6487FFF F6488000 - F6488FFF F6489000 - F64890FF FF6489400 - F64894FF F6489800 - F648980F F6489C00 - F6489CFF FEC00000 - FEC00FFF FEC80000 - FEC80FFF FED00000 - FED003FF FEE00000 - FEEFFFFF FEF00000 - FEF00FFF FFC00000 - FFFFFFFF System function Standard OpenHCD USB - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 155
available in the Screw Kits. Description Screw Kits (includes all screws) ● For use with standard display assemblies ● For use with Flush Glass display assemblies Spare part number 486873-001 496731-001 147 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 156
Phillips PM1.5×9.0 slotted screw Color Black Quantity 2 Length 9.0 mm Thread 1.5 mm Head diameter 4.0 mm Where used: Two slotted screws that secure the system board to the base enclosure 148 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 157
Phillips PM2.0×3.0 broadhead screw Color Black Quantity 2 Length 3.0 mm Thread 2.0 mm Head diameter 7.0 mm Where used: Two broadhead screws that secure the fingerprint reader board to the top cover Phillips PM2.0×3.0 broadhead screw 149 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 158
Phillips PM2.0×4.0 screw Color Black Quantity 23 Length 4.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: Two screws that secure the modem module to the computer Where used: Two screws that secure the optical drive to the computer 150 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 159
Where used: Two screws that secure the keyboard cover to the computer Where used: One screw that secures the power button board to the computer Where used: One screw that secures the Bluetooth module to the computer Phillips PM2.0×4.0 screw 151 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 160
Where used: Eight screws that secure the display assembly hinge to the computer Where used: Three screws that secure the hard drive to the computer Where used: Two screws that secure the WLAN module to the computer 152 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 161
Where used: Two screws that secure the WWAN module to the computer Phillips PM2.0×4.0 screw 153 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 162
Phillips PM2.0×10.0 captive screw Color Silver Quantity 4 Length 10.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: Four captive screws (secured by C-clips) that secure the heat sink assembly to the system board 154 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 163
Phillips PM2.5×3.0 screw Color Black Quantity 3 Length 3.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Three screws that secure the keyboard cover to the computer Phillips PM2.5×3.0 screw 155 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 164
Phillips PM2.5×4.0 screw Color Black Quantity 38 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One screw that secures the USB board to the computer Where used: Three screws that secure the top cover to the computer 156 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 165
Where used: One screw that secures the system board to the base enclosure Where used: Two screws that secure the wireless antenna transceivers to the display enclosure Where used: One screw that secures the top cover to the computer Phillips PM2.5×4.0 screw 157 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 166
to the display assembly Where used: Two screws that secure the SIM connector board to the system board Where used: One screw that secures the keyboard cover to the top cover Where used: Five screws that secure the TouchPad to the top cover 158 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 167
Where used: Two screws that secure the audio board to the computer Where used: Two screws that secure the speaker assembly to the computer Where used: Two screws that secure the fan to the system board Phillips PM2.5×4.0 screw 159 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 168
Where used: Two screws that secure the camera/microphone module to the Flush Glass display assembly Where used: Four screws that secure the inverter cover to the Flush Glass display assembly Where used: Six screws that secure the hinge to the Flush Glass display assembly 160 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 169
Phillips PM2.5×6.0 screw Color Black Quantity 8 Length 6.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Two screws that secure the top cover to the computer Where used: Four screws that secure the display bracket to the display assembly Phillips PM2.5×6.0 screw 161 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 170
Where used: Two screws that secure the enclosure to the Flush Glass display assembly 162 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 171
Phillips PM2.5×6.0 captive screw Color Black Quantity 4 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Four captive screws that secure the hard drive, memory, and WWAN covers to the computer Phillips PM2.5×6.0 captive screw 163 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 172
Phillips PM2.5×7.0 screw Color Black Quantity 4 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Two screws securing the keyboard cover to the computer Where used: Two screws that secure the bezel to the display assembly 164 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 173
Phillips PM2.5×9.0 screw Color Black Quantity 6 Length 9.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Three screws that secure the top cover to the computer Where used: One screw that secures the keyboard to the computer Phillips PM2.5×9.0 screw 165 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 174
Where used: One screw that secures the keyboard cover to the top cover Where used: One screw that secures the speaker assembly to the top cover 166 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 175
Phillips PM2.5×17.0 screw Color Black Quantity 2 Length 17.0 mm Thread 2.5 mm Head diameter 4.0 mm Where used: Two screws that secure the keyboard to the computer Phillips PM2.5×17.0 screw 167 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 176
Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: Four screws that secure the hard drive bracket to the hard drive 168 Chapter 7 Screw listing - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 177
system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. ● Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 178
HP with the Recovery Manager software. ● The computer must be connected to AC power during this process. ● Only one set of recovery discs can be created NOTE: If you are operating the computer on battery power, you will be prompted to connect to AC power before you can go to the next step. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 179
only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. Open a word-processing document, and then select Edit > Paste. Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 180
points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 181
have previously backed up. HP recommends that you use in repair features, such as System Restore and driver roll-back capabilities. If you have not already drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 182
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 174 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 183
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-out (headphone) 175 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 184
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 176 Chapter 9 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 185
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-11 (modem) 177 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 186
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 178 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 187
shield Transition minimized differential signal (TDMS) data clockConsumer electronics control (CEC) No connect Display data channel (DDC) clock Display data channel (DDC) data Ground +5V power Hot plug detect HDMI 179 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 188
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 180 Chapter 9 Connector pin assignments - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 189
must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region's power system. ● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 190
for evaluation in the country or region where it will be used. 5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 191
LCD) panel and the backlight. Careful handling must be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special . This section provides disassembly instructions for the display assembly. - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 192
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 193
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 194
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 186 Chapter - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 195
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 196
. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24 - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 197
media 11 next/fast forward 11 play/pause 11 power 10 previous/rewind 11 stop 11 TouchPad 8 TouchPad on/off 8 volume mute 11 wireless 11 C cables, service considerations 48 camera module illustrated 26 removal 70 spare part number 70 camera module cable, illustrated 26 camera/microphone module spare - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 198
45 178 Universal Serial Bus (USB) 180 connector, power 15 connectors, service considerations 48 D Diagnostics menu 129 digital dual array module illustrated 26 spare part number 27, 83 display switch, identifying 13 displaying system information 125 docking support, product description 6 drive - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 199
antenna/cable 15 K keyboard product description 6 removal 72 spare part numbers 21, 72 Keyboard cover removal 76 spare part numbers 76 keypad keys, identifying 12 keys esc 12 fn 12 function 12 keypad 12 Windows applications 12 Windows logo 12 L LAN Power Saving 128 language support 128 latch battery - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 200
drives 3 internal cards 5 keyboard 6 memory module 3 microphone 4 modem module 4 operating system 6 optical drives 4 pointing devices 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 wireless 4 product name 1 R recovering a program or driver 169 recovering from - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 201
/cable jack, identifying 15 TV tuner antenna, spare part number 34, 108 TV tuner, spare part number 34, 108 WLAN module removal 62 spare part ) port, pin assignments 180 unknown password 52 USB board removal 106 spare part number 23, 106 USB ports, identifying 15 using system restore 171 V vents - HP Dv4-1124nr | HP Pavilion dv4 Entertainment PC - Maintenance and Service Guide - Page 202
HP Pavilion dv4 Entertainment PC
Maintenance and Service Guide