HP 3200se HP LaserJet 3200 Series Product - (English) User Guide
HP 3200se - LaserJet All-in-One B/W Laser Manual
![]() |
View all HP 3200se manuals
Add to My Manuals
Save this manual to your list of manuals |
HP 3200se manual content summary:
- HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 1
hp LaserJet 3200/3200m printer · fax · copier · scanner user guide LaserJet all-in-one - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 2
- HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 3
hp LaserJet 3200/3200m product user guide - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 4
INTERNAL users of the Hewlett-Packard printer associated with this user guide. Edition 5, 5/2003 The information contained in this document is subject to change without notice. NOTICE TO U.S. GOVERNMENT USERS: RESTRICTED RIGHTS COMMERCIAL COMPUTER SOFTWARE - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 5
all instructions in the user guide. 2 Use only a grounded electrical outlet when connecting the HP LaserJet 3200 product to Problem Solving and Product Maintenance,"see chapter (starting on page 147). 11 Refer all servicing questions to qualified personnel. Information regarding FCC Class B, Parts - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 6
EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 7
Guide Introduction 11 Using this guide components 18 Control panel lights and keys 18 Identifying hardware parts 21 Selecting print media 23 Selecting media to print 23 software 32 Using the HP LaserJet Director 32 Using the HP LaserJet Document Manager (Windows) or the HP LaserJet Workplace - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 8
55 Quickly programming speed-dial codes or one-touch keys . .55 Sending faxes to multiple recipients 57 Sending a fax at a future time 59 Redialing manually 60 Using the Contrast button to adjust the contrast for the current fax or copy job 61 Adjusting the resolution for the current job 62 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 9
97 Faxing using the software 98 Sending faxes from the software 98 Receiving faxes to your computer 99 Customizing your own fax cover sheet 100 5 Printing Introduction 103 Printer drivers 104 Choosing a printer driver 104 Gaining access to the printer driver 105 Printer tasks 106 Printing - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 10
170 Clearing jams from the scanner path areas 177 Resolving image quality problems 181 Resolving control panel error messages 195 Common Macintosh problems 202 Problems in the Chooser 203 Printing errors 204 USB problems 204 Selecting an alternate PPD 206 Renaming the printer driver 207 EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 11
Errors 207 Restoring the factory defaults 209 Uninstalling the software 210 Product Maintenance 211 Cleaning the print paper path 211 Cleaning the scanner path 213 Recalibrating the scanner 216 Managing HP LaserJet toner cartridges 216 Using Memory (DIMMs 220 Installing a new document - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 12
HP sales and service offices 253 Worldwide Hewlett-Packard Country/Region Sales and Service Offices 253 Ordering parts 257 Ordering software 259 Glossary Index 10 Contents EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 13
the product and installing the software. l Software Help - The software Help includes overview information about and procedures performed using the software. l World Wide Web - The following is a website created for the HP LaserJet 3200 product: http://www.hp.com/support/lj3200/ EN Introduction 11 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 14
panel. For procedures you can do from the HP LaserJet Director or software when the product is directly connected to your computer using a universal serial bus (USB) or parallel cable. For more information regarding these procedures, see the software Help. For procedures you can do from your - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 15
Getting to Know the Product Introduction The HP LaserJet 3200 product, a powerful business tool, gives you the capabilities Scan documents and save them on a website. Use the scanner to make a fax cover sheet, or scan documents for use with other software. You can also scan a document and attach it - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 16
What you can do with the product The tables in this section show which functions will work when another function is already in use: l When the product is directly connected to a computer, or l When the product is connected to a network. When the product is directly connected to a computer This - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 17
If the product is: Send a print job Receiving No. a PC fax Sending a Yes. PC fax Scanning Yes. Receive a paper fax Send a paper fax Can I? Receive Send a PC Scan to a PC fax fax the PC Copy No. No. Sends No. No. Sends No. No. Phone when first Phone when first line is in fax job line - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 18
what functions will work when you or another network user are using some other function, and the product is connected to the network using a supported HP JetDirect print server. If the product is: Can I? Send a print job Receive a Send a paper fax paper fax Receive a Send a PC fax PC fax Scan - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 19
If the product is: Can I? Send a print job Scanning Yes. Receive a Send a Receive a Send a paper fax paper fax PC fax PC fax Yes. No. No. Not Yes. Document available feeder tray to network is in use. users. Scan to the PC Copy No. No. Document Document feeder tray feeder tray is in - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 20
to use it. They also provide graphics of the product to help identify the different external hardware parts. l Control panel lights and keys l Using the control panel menu structure l Identifying hardware parts Control panel lights and keys The lights on the control panel provide the status of the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 21
function, or use touch keypad to store frequently dialed fax to enter into manual dialing mode. numbers. 13 Volume key - Use to adjust the line report. See "Printing a configuration report" on page 48 for instructions. The following is a general procedure for using the control panel - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 22
ALL FAX REPORTS FAX SETUP SPEED DIALS FAX SEND SETUP FAX RECEIVE SETUP ALL FAXES COMMON SETTINGS LANGUAGE DEFAULT PAPER SIZE PRINT DENSITY VOLUME SETTINGS SERVICE SCAN CALIBRATION PRINT T .30 TRACE CLEANING MODE RESTORE DEFAULTS 20 Chapter 2 - Getting to Know the Product EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 23
Identifying hardware parts The two graphics that follow show the external hardware parts of the product. 4 5 3 2 1 1 Front paper path door 2 Document output slot 3 Document release door/control panel 4 Printer door 5 Printer door release latches EN Identifying product components 21 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 24
8 7 6 10 11 9 6 Document feeder tray 7 Paper output bin 8 Single-sheet input slot 9 Paper input tray 10 Paper input guides 11 Special media lever 22 Chapter 2 - Getting to Know the Product EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 25
HP paper or the Print Media Guide for HP LaserJet printers, see "Ordering parts" on page 257. Highly textured stock, such as linen, might not print evenly. Very glossy papers might jam or repel toner 25 to 12.25 kg) weight. Use tightly constructed envelopes, and make sure the folds are sharply - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 26
Print media sizes The paper input tray can hold up to 125 sheets of 20 lb (75 g/m2) print media. The single-sheet input slot is designed to hold one sheet. Both can be adjusted to hold media measuring from 3 by 5 inches (76.2 by 127 mm) to 8.5 by 14 inches (216 by 356 mm). This includes, but is not - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 27
Selecting items for faxing, copying, or scanning The product can scan items of various sizes, from 2 by 3.5 inches (51 by 89 mm) (the size of a business card) to 8.5 by 14 inches (215 by 356 mm), and can fax and copy items ranging from 2 by 3.5 inches (51 by 89 mm) to 8.5 by 35 inches (215 by 889 mm - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 28
procedure for loading the document is the same. If your document is on a standard-weight paper (from 12 to 28 lb, or 46 to 105 g/m2), see " sheet, or is not on standard-weight paper, see "To load special items" on page 27. To load normal print media 1 Adjust the guides in the document feeder tray to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 29
copier, copy the item first and then send the copy through the scanner. 2 Adjust the guides in the document feeder tray to fit the size of the item you are loading. 3 Locate the special media lever (see "Identifying hardware parts - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 30
or in the singlesheet input slot. See the instructions in this section for more information. Loading (landscape orientation), make that selection through your software. The product cannot print on paper smaller than paper input tray 1 Adjust the guides on the paper input tray to fit the size - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 31
you have loaded special media, make sure to choose the lower paper output path. See "To select the output path" on page 31. 3 Readjust the guides to center the stack. Note EN Using the single-sheet input slot Using the single-sheet input slot, you can print one sheet of media - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 32
2 Insert one sheet of media into the single-sheet input slot. If loading special media or letterhead, insert media top first, facing forward. 3 Readjust the guides to center the sheet. Note If you have loaded special media, make sure to choose the lower paper output path. See "To select the output - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 33
front paper output slot. Choose the front paper output slot if you are printing on special media, such as 28 lb (100 g/m2) or heavier weight paper, envelopes, transparencies, or labels. This prevents wrinkling and paper curl. To select the output path l To use the paper output bin, make sure that - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 34
load a document into the document feeder tray. The HP LaserJet Director is not supported for Microsoft Windows 95. The HP LaserJet Director is a shortcut toolbar that allows you to process documents quickly using HP LaserJet 3200 tools, such as the scanner, copier, and fax machine. If you would like - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 35
Director in the Mac OS, double-click the alias for the HP LaserJet Director that appears on the desktop as shown below. Windows The following examples of the HP LaserJet Director for Windows and the Mac OS shows only the default buttons. Mac OS EN Features available only through the software 33 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 36
to confirm that you want to turn off the HP LaserJet Director. 4 Click Apply, and then click OK. To restart the HP LaserJet Director after turning it off, click Start, point to Programs, point to HP LaserJet 3200, and then click HP LaserJet Director. 34 Chapter 2 - Getting to Know the Product EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 37
as rectangles, arrows, and freehand polygons, to documents. See the software Help for more information about how to use the HP LaserJet Document Manager and HP LaserJet Workplace. The HP LaserJet Document Manager is not supported for Microsoft Windows 95. EN Features available only through the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 38
36 Chapter 2 - Getting to Know the Product EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 39
. The instructions included in this section are those for the control panel. Adjusting settings from the software is sometimes the easiest method. To gain access to default settings in the software on a Windows-compatible computer, click Start, point to Programs, point to HP LaserJet 3200, point - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 40
Changing general default settings This section contains instructions for: l Changing the default paper size for the paper input tray l Changing sound volume l Changing the language on the display panel l Restoring factory defaults Changing - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 41
with incoming and outgoing faxes. l The ring for incoming faxes. l The alarm sound the product emits when it requires attention, such as when the printer door is open. l The beeps emitted when you press control panel keys. To change the fax sounds (line monitor) volume The default set at the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 42
Note Note To change the alarm volume The alarm is heard when the device is presenting an alert or critical error message. The alarm duration length is either one or three seconds, based on the type of error. The default set at the factory for the alarm volume is Soft. 1 Press ENTER/MENU. 2 Use the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 43
keys and speed-dial codes or delete any pages stored in memory. To restore factory defaults 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE, and then press ENTER/ MENU. 3 Use the < or > key to select RESTORE DEFAULTS, press ENTER/ MENU, and then press ENTER/MENU again to confirm your - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 44
Managing logs and reports This section contains the following procedures for printing reports and for establishing a schedule for printing certain reports: l Printing the fax activity log l Setting the fax activity log to print automatically l Printing a fax call report l Setting when the fax call - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 45
Windows-compatible computers directly connected to the product) l All faxes sent from the HP Workplace (for Macintosh-compatible computers directly connected to the product) The HP LaserJet Document Manager is not supported for Microsoft Windows 95. To print the fax activity log 1 Press ENTER/MENU - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 46
Setting the fax activity log to print automatically The fax activity log provides a chronological history of the last 40 faxes that were received, sent, or deleted, as well as any errors that occurred. You can decide whether or not you want the fax log to print automatically after every 40 entries. - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 47
Printing a fax call report A fax call report is a brief report indicating the status of the last sent or received fax. You can set the fax call report to print automatically. See "Setting when the fax call report prints" on page 45 for more information. To print a fax call report 1 Press ENTER/MENU - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 48
To set when fax call reports print 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press ENTER/ MENU. 3 Use the < or > key to select FAX CALL REPORT, and then press ENTER/MENU. 4 Press the > key once to select PRINT REPORT, and then press ENTER/MENU. 5 Use the < or > key to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 49
Printing a one-touch, speed-dial, and groupdial report This report lists the fax numbers that are assigned to the one-touch keys and speed-dial and group-dial codes. To print a one-touch, speed-dial and group-dial report 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 50
Printing a configuration report Print this report to show the current product settings. To print a configuration report 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press ENTER/ MENU. 3 Use the < or > key to select CONFIGURATION REPORT, and then press ENTER/MENU. The product - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 51
Printing a PCL font list Use this procedure to print a list of the PCL fonts. To print a PCL font list 1 Press ENTER/MENU. 2 Use the < or > key to select REPORTS, and then press ENTER/ MENU. 3 Use the < or > key to select PCL FONT LIST, and then press ENTER/MENU. The product exits the Menu settings - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 52
, and then press ENTER/MENU. The product exits the Menu settings and prints the reports. Printing a T.30 protocol trace report This report is used by service technicians to troubleshoot fax transmission issues. To print a T.30 protocol trace report 1 Press ENTER/MENU. 2 Use the < or > key to select - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 53
end of every send and received fax To set when the T.30 protocol trace reports prints 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE and press ENTER/MENU. 3 Use the < or > key to select PRINT T.30 TRACE and press ENTER/MENU. 4 Use the < or > key to select the option - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 54
52 Chapter 3 - Managing General Default Settings, Logs, and Reports EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 55
Introduction All users can fax to and from the product. The product operates just like a regular fax machine; you do not have to install the software or have the computer on for it to work. From the control panel, you can send and receive paper faxes and adjust all settings needed - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 56
to one recipient l Quickly programming speed-dial codes or one-touch keys l Sending faxes to multiple recipients l Sending a fax at a future time l Redialing manually l Using the Contrast button to adjust the contrast for the current fax or copy job l Adjusting the resolution for the current job - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 57
and straighten or clean the image. Then, send it as a fax from the software. See the software Help for more information. To send a fax 1 Dial the fax number using one one-touch keys, and group-dial codes" on page 70 for instructions. If you have electronic phone books available, you can use them for - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 58
one-touch keys Note Note Use the following method to program speed-dial codes and one-touch keys easily from the product control panel. To quickly program speed-dial codes or one-touch keys This procedure cannot be used to program a group-dial code. See "Programming group-dial codes" on page 74. 1 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 59
Director. The HP LaserJet Director is not supported for Microsoft Windows 95. If you want to improve the quality of a paper document before faxing it, scan the document first and straighten or clean the image. Then, send it as a fax from the software. See the software Help for more information - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 60
update the Fax Activity log with the error and then proceed to the next number in the group. The fax activity log feature is not supported for Microsoft Windows 95 but you can print the fax activity log using the control panel. See "Printing the fax activity log" on page 43 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 61
this procedure, the product scans the document into memory and returns to the Ready state so you can do other tasks. This feature is not supported for Microsoft Windows 95. If the product cannot transmit the fax at the scheduled time, it is indicated on the fax call report (if that - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 62
dial code, or press the one-touch key. (This feature does not support ad hoc groups.) Press ENTER/MENU or FAX/SEND. The product scans the yourself. Otherwise, the recipient might get the fax twice: once from the manual redial attempt and once from one of the automatic redial attempts. To stop - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 63
Using the Contrast button to adjust the contrast for the current fax or copy job Note The contrast setting affects the lightness or darkness of an outgoing fax as it is being sent or the resulting copy. Using the following procedure changes the contrast for the current job only. After the fax has - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 64
than graphics or photos at this setting. l Only a few fax machines receive at this mode. Fax machines that do not will receive at the highest supported resolution. 62 Chapter 4 - Faxing EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 65
more important than the quality of words. l Only a few fax machines receive at this mode. Fax machines that do not will receive at the highest supported resolution. l The document will be scanned as a halftone image (which simulates shades of gray) at up to 300 by 300 dpi. Draft l This setting - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 66
Canceling the current fax job Use this procedure to stop a single fax currently dialing or being transmitted or received. To cancel the current fax job Press STOP/CLEAR on the control panel. Any pages that have not already been transmitted are canceled. Canceling a fax job using Fax Job Status Use - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 67
Receiving faxes You can receive faxes to the product or to your computer. In general, incoming faxes to the product are automatically answered, however if you change what devices are connected to the same phone line to which the product is connected, you will need to change how the product answers - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 68
Note If a fax did not print because the toner ran out or if the fax printed on the activity log to check which faxes may have been lost. See "Printing the fax activity log" on page 43 for instructions. 2 Press ENTER/MENU. 3 Press > once to display FAX FUNCTIONS and then press ENTER/ MENU. 4 Use - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 69
not saved in memory. Faxes from blocked fax numbers appear in the fax activity log with a "discarded" designation. The fax activity log feature is not supported for Microsoft Windows 95 but you can print the fax activity log using the control panel. See "Printing the fax activity log" on page 43 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 70
• To unblock a single fax number: use the < or > key to select DELETE ENTRY and then press ENTER/MENU. Use the < or > key to select the fax number you want, and then press ENTER/ MENU to confirm the deletions. • To unblock all blocked fax numbers: use the < or > key to select CLEAR ALL and then - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 71
key for alternate long distance l Programming group-dial codes l Deleting all speed-dial codes, one-touch keys, and group-dials codes l Using Manual Dial l Sending a fax by dialing from a telephone l Inserting a pause or wait into a fax number l Using dialing characters l Changing the information in - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 72
-touch key, speed-dial code, or group-dial code. In the phone book, there are a total of 250 codes available for the HP LaserJet 3200 product and 275 codes for the HP LaserJet 3200se and 3200m product that can be used for speed-dial codes and group-dial codes. For example, if you are using - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 73
-dials. A maximum of 50 characters can be entered for a single fax number. Speed-dial codes and one-touch keys are more easily programmed from the software. To program speed-dial codes and one-touch keys 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP and then press ENTER/ MENU - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 74
Note 9 Using the numeric keys, enter a name for the fax number. To do so, repeatedly press the numeric key for the letter you need until the letter appears. (See "Using dialing characters" on page 78 for a list of characters.) For example, if the first letter you need is a "C," press 2 repeatedly - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 75
If you use an alternate long distance service, you can program a onetouch key to dial the service's access number before a fax number. access number occasionally. Hint This procedure is more easily accomplished from the software. To program a one-touch key for alternate long distance 1 Follow - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 76
codes l To delete group-dial codes l To delete an individual in a group-dial code Hint Group-dial codes are more easily programmed from the software. See the software Help for more information. To program group-dial codes 1 Assign a speed-dial code to each fax number you want in this group. See - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 77
. 11 When finished, press STOP/CLEAR. 12 If you have more group-dial codes to enter, press ENTER/MENU and repeat steps 1 through 12. For instructions about using a group-dial code to send a fax, see "Sending faxes to multiple recipients" on page 57. To delete group-dial codes 1 Press ENTER/MENU - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 78
2 Use the < or > key to select FAX SETUP and then press ENTER/ MENU. 3 Press ENTER/MENU to select SPEED DIALS. 4 Use the < or > key to select GROUP SETUP and then press ENTER/ MENU. 5 Use the < or > key to select DELETE # IN GROUP and then press ENTER/MENU. 6 Use the < or > key to select the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 79
, you might need to dial part of the number and then listen for dial tones before continuing to dial. To use Manual Dial 1 Place the document in the phone's or the product's numeric keys. 3 When the recipient answers, instruct the recipient to start the fax machine. 4 When you hear the fax tones - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 80
Inserting a pause or wait into a fax number You can insert pauses into a fax number you are dialing or programming to a one-touch key, speed-dial code, or group-dial code. Pauses are often needed when dialing internationally or connecting to an outside line. To insert a pause or wait Press REDIAL/ - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 81
Changing the information in the fax header Note You already entered fax header information when you first set up the product. You only need this procedure to change the date, time, your fax number, and company name for the fax header. Changing the date and time The date and time information is - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 82
is printed at the top of the page. Filling in this information is a legal requirement. The fax header is more easily changed from the software. See the software Help for more information. To change the fax number and company name 1 Press ENTER/MENU. 2 Use the < or > key to select TIME/DATE, HEADER - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 83
Changing the default contrast and resolution for outgoing faxes Note Hint The contrast affects the lightness and darkness of an outgoing fax as it is being sent. Resolution affects the sharpness of outgoing faxes. It also affects the transmission speed of faxes. See "Resolution options" on page 62 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 84
Note To change the default resolution The choices for this setting are Fine (the factory default), Standard, Superfine, and Photo. See "Resolution options" on page 62 for more information. If you only want to change the resolution for the fax job you are currently sending, see "Adjusting the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 85
Changing how the product redials Note EN If the product was unable to send a fax because the receiving fax machine did not answer or was busy, the product will attempt to redial based on the Redial On Busy and Redial On No Answer options. Use the procedures in this section to turn these options on - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 86
beginning of every fax number you enter at the control panel or from the software. By default, this setting is Off. You may want to turn this you can still dial a fax number without the dial prefix by using Manual Dial. See "Using Manual Dial" on page 77. To set the dial prefix 1 Press ENTER/MENU - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 87
Changing the detect dial tone setting Normally the product waits for a dial tone before attempting to a dial a fax number. If you are using the product on the same line as your phone, turn on the detect dial tone setting. This will prevent the product from sending a fax while someone is on the phone - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 88
Advanced receive fax features and settings The section describes more advanced procedures and settings you can use for receiving faxes. The topics include: l Using fax forwarding l Requesting a fax from another fax machine (polling) l Receiving faxes to your computer l Clearing faxes from memory l - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 89
Using fax forwarding You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in memory. Then, your product dials the fax number you have specified and sends the fax. If it cannot forward a fax after repeated attempts because of an - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 90
Requesting a fax from another fax machine (polling) If someone else has set up a fax to be polled, you can request that the fax be sent to your product. (This is also known as polling another machine.) To request a fax from another fax machine 1 Press ENTER/MENU. 2 Use the < or > key to select FAX - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 91
Clearing faxes from memory CAUTION Only use this procedure if you are concerned someone else has access to your product and will try to reprint faxes in the reprint memory. In addition to clearing the reprint memory, this procedure clears fax currently being sent, unsent faxes pending redial, - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 92
only need to change these settings if you change what devices are connected to this phone line. To set the answer mode to automatic or manual 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP and then press ENTER/ MENU. 3 Use the < or > key to select FAX RECEIVE SETUP - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 93
, enable the product to detect ring patterns. If you do not have ring pattern service, and you change this setting, the product will not be able to receive faxes. What is ring pattern service? Ring pattern service, such as distinctive ring, is available from some local telephone companies. It allows - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 94
Do not change the All Rings default setting if you do not have ring pattern service from your telephone company. If you do not have ring pattern service, and you change this setting, the product might not be able to receive faxes. 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 95
by pressing 1-2-3 sequentially on the telephone keypad. The default is Yes. Turn this setting off only you have a service from your telephone company that also uses the 1-2-3 sequence, and the service will not work because of the conflict. 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 96
you can receive faxes from oldermodel fax machines that do not emit a fax signal during fax transmissions. At the time of this publication, these silent-model fax machines represented very few of the fax machines in use. The default setting is No. It should be changed only if you regularly receive - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 97
the size of paper loaded in the paper input tray. See "Changing the default paper size for the paper input tray" on page 38 for instructions. To change autoreduction for incoming faxes 1 Press ENTER/MENU. 2 Use the < or > key to select FAX SETUP and then press ENTER/ MENU. 3 Use the < or - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 98
Enabling stamp received faxes Note The product is set up to print the sender's identification at the top of each received fax. You can also choose to have your header information included to confirm the date and time the fax was received. If you want the product to include your header information - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 99
request that a portion of the fax be resent. The factory default for this setting is On. Only change it to Off if you are having trouble sending or receiving a fax and want to accept the errors in the transmission. Turning the setting off might be useful when you are trying to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 100
. See the following topics in this guide to learn more about how to fax using the software: l Sending faxes from the software l Receiving faxes to your computer l Customizing your own fax cover sheet The HP LaserJet Director and HP LaserJet Document Manager are not supported for Microsoft Windows 95 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 101
the HP LaserJet Workplace (Mac OS), the HP LaserJet Document Manager (Windows), or the HP LaserJet Director, the software Help. Receiving faxes to your computer To receive faxes to your computer, you must enable the Receive to PC setting in the software. (See the software Help for instructions.) If - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 102
and how many pages are in the fax. See the software Help for more information about fax cover sheets. To customize your own fax cover sheet (Windows) 1 Click Start, point to Programs, point to HP LaserJet 3200, and then click HP LaserJet Cover Page Editor. 1 From the File menu, select New. 2 Select - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 103
To customize your own fax cover sheet (Mac OS) 1 Open the HP LaserJet Workplace. In the File menu, choose New Cover Page. A new cover page opens in the page editor along with the other applications, use the Copy and Paste commands. 5 In the File menu, choose Save. EN Faxing using the software 101 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 104
102 Chapter 4 - Faxing EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 105
for instructions about sending jobs to print. You can print to the product if: l The product is connected directly to a computer or to the network using a supported HP JetDirect print server, and the printer drivers for this product are installed. (If you installed the software, the printer drivers - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 106
consistent with those from older HP LaserJet printers. Certain features are not available in this driver. (Do not use the PCL 5e driver provided with this printer with older printers.) l Use the PostScript (PS) driver for compatibility with PS needs. Certain printer features are not available in - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 107
printer driver After installation, you can gain access to printer settings through the printer driver from the product software or from another software options. The set print options. HP LaserJet 3200 product must be the device selected for printing in the Chooser. EN Printer drivers 105 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 108
Printer tasks Use the product to do the following procedures: l Printing on letterhead and envelopes l Printing on special media l Stopping a print job l Saving toner when printing drafts l Printing on both sides of paper l Printing multiple pages on one sheet of paper l Creating and using - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 109
, always remove and realign all paper before reloading to avoid multiple paper feeds. If printing on embossed or preprinted paper, make sure the paper meets HP's paper specifications. To order the Print Media Guide for HP LaserJet printers, see "Ordering parts" on page 257. EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 110
To print on envelopes 1 If you are printing one envelope followed by regular sheets of paper, place the envelope into the single-sheet input slot (A) and place regular sheets of paper into the paper input tray (B). - Or If you are printing several envelopes in succession, load seven to 10 envelopes - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 111
page 23 for more information. It is recommended that you use HP media or media that meets HP's specifications. See "Ordering parts" on page 257 to order HP's special media or refer to the Print Media Guide for HP LaserJet printers. To avoid transparency curl, remove the transparency as it comes out - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 112
postcards, transparencies, labels, envelopes, and heavy paper (28- to 42-lb [100- to 157-g/m2] bond weight). 2 Do one of the following: l If you are printing on a single sheet of print media, adjust the guides on the single-sheet input slot to fit the approximate size of media you are using. -Or - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 113
size, and orientation in your software. 6 Choose Print in your software. 7 When you are toner cartridge and reduce your cost per page but will reduce print quality, so be sure to use it for drafts. You can select the EconoMode option from the printer driver. See "Gaining access to the printer driver - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 114
printer driver that is provided with the product. To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. You can print using the paper output bin or the straight-through output path. HP recommends using the paper output bin for light-weight - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 115
and damage to the printer might result. 1 Gain access to the printer driver (see "Gaining access to the printer driver" on page 105). 2 Click the Finishing tab, and then click Print on Both Sides (Manually). 3 Click Straight Paper Path, and then click OK. 4 Follow instructions on the screen to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 116
first page or all pages of a document. See the example below. To gain access to the watermark option: 1 Access the printer driver (see "Gaining access to the printer driver" on page 105). 2 Click the Effects tab for Windows-compatible computers, or click the Finishing tab for Macintosh-compatible - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 117
information about how to use printer settings, see the software Help. Changing the resolution Note The printer's default print quality setting is to print quality settings from the printer driver. The following options are available depending on the printer driver you are using. l Faster Printing - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 118
Quick Set feature allows you to save and reuse the current printer settings. Saved settings are called Quick Sets. For example, you , Quick Sets can be selected and saved from most printer driver tabs. You can also restore printer driver default settings by selecting Defaults from the Quick Sets list - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 119
print media with HP LaserJet printers, refer to the Print Media Guide (see "Ordering parts" on page 257 landscape mode, make this selection through your software. Tips for printing envelopes l Low sometimes also evident just after installing a new toner cartridge.) l If possible, verify that envelope - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 120
Tips for printing labels l Do not use labels that are separating from the backing sheet or that are wrinkled or damaged in any way. l Do not use any sheet of labels that has spaces in it where some of the labels have been removed. l Do not feed a sheet of labels through your product more than once. - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 121
Copying Introduction Anyone can make copies by using the control panel on the product. To use the HP LaserJet Director to make copies, your computer must be directly connected to the product. This section provides information on how make copies from the product as - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 122
copies using the product's control panel is the easiest and fastest method. You can also adjust copy settings from the control panel. Use the software to collate large jobs or make color copies. The topics in this section include: l Making black and white copies l Making color copies l Using the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 123
, and old or worn documents, use the instructions for loading special items. See "To load special problem. To resolve the problem, try the following alternatives: l Make just one copy at a time. l Turn off the collation. l Split the job into smaller jobs containing fewer pages. l Use the HP LaserJet - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 124
You can create color copies by using the product to scan the original, and then using a color printer to print multiple copies. The HP LaserJet 3200 does not print in color. See the software help for more information about how to make color copies. Using the Contrast button to adjust the contrast - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 125
items that contain mostly text. When making a copy of a photo or graphic, you can select Photo to increase the quality. If you want to conserve toner and the copy quality is not that important, select Draft. To change the default copy quality, see "Changing the default copy quality" on page 126 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 126
Note To reduce or enlarge copies 1 Press REDUCE/ENLARGE. 2 Enter the size to which you would like to reduce or enlarge the copies in this job. You can choose ORIGINAL (100%), LEGAL TO LETTER, LEGAL TO A4, or A4 TO LETTER, LETTER TO A4, or CUSTOM (25-200%). 3 Press ENTER/MENU to save your selection. - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 127
Default Copy Settings You can use the software to change the default copy settings. See the topics listed below for more information: l Changing the default copy quality l Changing the default copy contrast l Changing - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 128
Changing the default copy quality Note The choices for this setting are Text (the factory default), Photo, and Draft. If you only want to adjust the quality for the job you are currently copying, see "Adjusting copy quality for the current job" on page 123. To change the default copy quality 1 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 129
To change the default copy contrast 1 Press ENTER/MENU. 2 Use the < or > key to select COPY SETUP, and then press ENTER/ MENU. 3 Use the < or > key to select DEFAULT CONTRAST. 4 Use the < or > key to move the slider to the left to make the copy lighter than the original, or move the slider to the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 130
is On. This setting can also be set from the software. See the software Help for more information. To use collation, the original copy of the document at a time. l Turn off the collation. l Use the HP LaserJet Copier program to copy and collate the job. To set the default copy collation 1 Press - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 131
Changing the default number of copies You can choose to have the default number of copies be any value from 1 to 99. The default set at the factory is 1. To change the default number of copies 1 Press ENTER/MENU. 2 Use the < or > key to select Copy Setup and press ENTER/MENU. 3 Use the < or > key to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 132
130 Chapter 6 - Copying EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 133
the product control panel, how the Optical Character Recognition (OCR) software works, and how to send a scanned item as an e-mail attachment. For more detailed information about and instructions for scanning, beyond what is included in this user guide, see the software Help. EN Introduction 131 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 134
product offers three ways to scan an item. These include: l From the software: Use the HP LaserJet Director to initiate a scan and then finish the scan using other software. For more information, see "Scanning from the product software" on page 133. l From the product: Insert an item in the document - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 135
You can start the scanning process from the HP LaserJet Director. The HP LaserJet Director is not supported for Microsoft Windows 95. If you are using Windows 95, see "Scanning with TWAIN-enabled software" on page 142. To scan using the HP LaserJet Director Windows 1 Place the item into the document - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 136
to the destination. If you send a scanned document to a file, a printer, or an e-mail application, a secondary dialog box appears and prompts you If the product is connected directly to your computer and the HP LaserJet Director opens after you insert an item into the document feeder tray, proceed to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 137
3 Click Scan on the HP LaserJet Director. The HP LaserJet Scan Control Viewer dialog box appears. 4 Select a document is sent to the destination. If you send a scanned document to a file, a printer, or an e-mail application, a secondary dialog box appears and prompts you for additional information - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 138
this: Click this button: Display the entire scanned page but not be able to edit regions. The only editing you can do is crop what you boxes that represent their region types. A region is any part of the image that the scanner software can recognize as a region type. For instance, all photographs - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 139
saved and the rest of the pages are scanned automatically. The entire document is sent to the destination. 4 If you send a scanned document to a file, a printer, or an e-mail application, a secondary dialog box appears and prompts you for additional information. EN Scanning from the product - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 140
"bleed" along their edges, or that touch other letters l underlined text l text on colored paper Handwriting cannot be converted. If you have problems with your OCR software, see "Problem Solving and Product Maintenance," or the OCR software Help for more information. 138 Chapter 7 - Scanning EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 141
simple method to scan items (without editing them) and send them to a destination. The SCAN key can be programed to scan to any destination supported by the HP LaserJet Director. To scan using the Scan key 1 Place the item into the document feeder tray. 2 Press the SCAN key. 3 Use the < or > key to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 142
the device. The two procedures in the following section are for Windows and the Mac OS. To add or delete scan destinations Windows 1 Open the HP LaserJet Director by clicking the HP LaserJet Director icon located on the taskbar. 2 Click the Customize button on the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 143
address, type the e-mail address in the Email Address box. 7 Repeat steps 4 through 6 for other destinations. Mac OS 1 Open the HP LaserJet Director by double-clicking the alias for the HP LaserJet Director that appears on the desktop as shown below. EN Scanning from the product control panel 141 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 144
2 Click the Customize button on the HP LaserJet Director. 3 In the General tab, click "Allow initiating a scan . To do so, follow the program's instructions for acquiring an image using TWAIN. For more specific information, consult the documentation or software Help for the program. 142 Chapter 7 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 145
e-mail service provider to use the information in this section. (The software does not contain an e-mail program.) See the software Help for 1 Open the HP LaserJet Director by clicking the HP LaserJet Director icon located on the taskbar. 2 Click the Email button on the HP LaserJet Director. 3 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 146
and send the e-mail. For more information, see "Scanning with TWAIN-enabled software." To send e-mail using Macintosh OS 8.6 and 9.0 1 Open the HP LaserJet Director by double-clicking the alias for the HP LaserJet Director that appears on the desktop as shown below. 2 Click the Email button - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 147
program. l The Email button does not appear on the HP LaserJet Director. l If you do not have access to the HP LaserJet Director. To e-mail in an alternative mode 1 Load the item into the document feeder tray. 2 Use the HP LaserJet Director or software to scan the document to the desktop or document - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 148
146 Chapter 7 - Scanning EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 149
problems that can occur while using this product. It also provides maintenance tasks to optimize product functionality. Most answers for software-related issues are in the software Help. If the information in this section does not solve your problem, - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 150
General troubleshooting checklist If the product does not work a live electrical outlet. l The parallel cable or the USB cable between the product and the computer or the HP JetDirect print server is connected securely or the task again. 148 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 151
See the following sections to troubleshoot general fax issues, as well as issues that might occur when sending or receiving a fax: l Fax setup checklist l General fax problems l Sending fax problems l Receiving fax problems Fax setup checklist Use the following checklist to help you define what - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 152
to respond to the correct distinctive ring pattern assigned by your phone service provider. Phone company services: l Phone Line Splitters: Device used to split out two or lines and wall jacks. Can cause some fax communication problems; try direct phone cord connection from product to wall jack to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 153
HP LaserJet product shared with another device: Telephone 's Rings to Answer for one ring more than the Telephone Answering Machine is set. See the software Help for more information. l If the product is connected to same phone line, but at a , and wait three seconds. EN Resolving fax problems 151 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 154
fax problems. available, or the USB port. It might not be able to share the parallel or USB port, try unhooking . faxing. If there is a jam, see "Clearing jams from the scanner path areas" on page 177. Then, resend the job. The minimum instructions about changing from the volume settings. product is too - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 155
Use the table in this section to solve problems that might occur when sending faxes. Cause Solution Faxes quit The fax machine to which you are sending Try ) was entered correctly. See "Programming group-dial codes" on page 74 to program or correct information. EN Resolving fax problems 153 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 156
fax numbers in a number is 50. long fax number. Try dialing the fax number in manual mode. See "Using Manual Dial" on page 77. The fax forward When the fax forward option is turned on Make received fax. instead of forwarding them. 154 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 157
Problem Cause Solution Unable to start receiving faxes from an extension phone. The Extension Phone setting might be disabled. The telephone cord might not be securely connected. See "Enabling an extension phone" on page 93 for instructions the Getting Started Guide to check the software Help - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 158
Discontinue the messaging service. • Get a phone line dedicated to fax calls. • Set the product to answer in Manual mode. In Manual mode, you must Started Guide for the limits in your country/region). The product will answer all incoming calls. 156 Chapter 8 - Problem Solving and Product - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 159
on the Receive to PC option in the HP LaserJet Device Configuration tool: 1 Click Start, point to Programs, point to HP LaserJet 3200, point to Tools, and then click HP LaserJet Device Configuration. 2 Click the Fax tab, transmission to adjust for phone line. errors. EN Resolving fax problems 157 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 160
faxes: the computer. 1 Click Start, point to Programs, point to HP LaserJet 3200, point to Tools, and then click HP LaserJet Device Configuration. 2 Click the Fax tab, and then click the Receive 66 procedure to try to reprint the fax. 158 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 161
below to resolve common printing problems: l General printing problems l Printing problems when using MS-DOS See also "Resolving image quality problems" on page 181. General printing problems Use the table in this section to solve printing problems. Problem Cause Solution No parallel port - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 162
Problem Cause The product is The printer might be printing a complex not responding image. after "Print" is selected in the The print job might be paused. software, or you receive a message on the computer The parallel or USB cable between the product and the computer might not be connected - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 163
the using (if it has this feature), or the software Help for printer driver issues. reduction/enlargement setting is incorrect in the program or printer driver. When printing When you print on both sides, there will be Instead of duplexing manually, use the on both sides a difference in the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 164
Problem Cause When printing The Spool MS-DOS Print Jobs check from an MS- box might be selected for other printer DOS program drivers on your computer. running in Windows, this message appears: "There was an error writing to LPT1: for the printer (name of a printer, unknown, or it is - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 165
-DOS Use the information in this section to troubleshoot printing problems when printing from MS-DOS. To establish basic computer and then reconnect. Restart the computer. Try using a different parallel or USB cable. MS-DOS message appears on computer screen: "Write fault error writing device PRN." - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 166
troubleshoot common copy problems. See also "Resolving image quality problems" on page 181 and "Resolving paper feed problems" on page 170. Cause Solution No parallel or If you are copying using the Document If you have a device such as an external USB port is Director or the HP LaserJet scanner - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 167
or dark vertical lines run through the copy. The scanner glass might be dirty. Clean and recalibrate the scanner. See "Cleaning the scanner path" on page 213 and "Recalibrating the scanner" on page 216. See the "Resolving image quality problems" on page 181 section for more information. Copies - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 168
problem opening scanner: Unable to activate TWAIN source. The computer parallel port might not adequately support supported). Change the parallel port mode setting in the computer's BIOS. HP recommends setting it to ECP or bidirectional, but other modes might also work. For instructions software for - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 169
not supported). Change the parallel port mode setting in the computer's BIOS. HP recommends setting it to ECP or bidirectional, but other modes might also work. For instructions on changing the setting, see the computer documentation, or contact the computer manufacturer. The HP LaserJet Director - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 170
older data to floppy disks or some other medium. Either light or The scanner glass might be dirty. dark vertical lines run through the scanned image. word processor. See the software Help for instructions. If the problem persists, you might want to reinstall the software. A high percentage of - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 171
. Do not try to pull the page out, because you can damage the scanner. To remove the page, see "Clearing jams from the scanner path areas" on page 177. Then, curl or roll the item in the direction of the printed side, unroll it, and reload the item. EN Resolving scanning problems 169 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 172
feed problems: l Clearing jams from the printer path areas l Clearing jams from the scanner path areas Clearing jams from the printer path Identifying hardware parts" on page 21 for more information. This section contains the following two topics: l Causes and solutions of jams in printer path areas - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 173
jams from the scanner path areas ( HP's specifications. panel or from the software to verify the product is working correctly. See "Testing the hardware" in the Getting Started Guide. To order HP's paper specification guide, see "Ordering parts" on page 257. EN Resolving paper feed problems - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 174
tray or single- sheet input slot (continued). Contact the Customer Service Center for service. See "HP sales and service offices" on page 253. Replace the printer separation pad. A printer separation pad installer can be ordered. See "Ordering parts" on page 257. Items loaded in The items are on - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 175
specifications for print media. Order HP's paper specification guide. To order, see Ordering parts (page 257). The output capacity was exceeded in the Do not allow more than 125 sheets of 20paper output bin or front paper output slot. lb (75 g/m2) bond weight paper (less for heavier paper) to fill - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 176
it. Note Be sure to center media between the paper guides. Also, verify that the paper guides are adjusted snugly, but that they do not crinkle or bend visible in the input area, use the two printer door release latches to pull open the printer door (the front paper path door opens automatically whenever - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 177
Touching it can degrade output quality. 3 If the jam is in the toner cartridge area but has not reached the fuser and roller area, reach inside straight up. This can damage the printer. Only use your hands to remove jammed media. Using other objects can damage internal parts. 4 If the jam is between - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 178
front of the front output slot, raise the front cover part way with one hand. With the other hand, grasp the sheet and pull it toward you. 7 After removing all sheets and fragments of media, replace the toner cartridge, and close the printer door and the front paper path door. The product, in - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 179
in the document feeder tray. See "Identifying hardware parts" on page 21 for more information. This section contains the following two topics: l Paper feed problems in scanner path areas l Clearing jams from the scanner path area Paper feed problems in scanner path areas The following is a list of - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 180
Problem Cause Solution The product is The special media lever might be in the feeding incorrect position. multiple sheets or jams frequently from the document feeder tray. Guides are not adjusted properly. The special media lever should be to the left if you are sending regular-weight - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 181
area To clear jams from the scanner path area 1 Using both hands, pull the document release door (control panel) toward you. 2 Remove any jammed media. CAUTION Only use your hands to remove jammed media. Using other objects can damage internal parts. 3 Make sure all pieces of media are removed - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 182
4 To prevent jams in the future, make sure the special media lever is in the correct position for the document you are loading. See "Loading print media" on page 26. 180 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 183
are experiencing, and then see the corresponding reference pages to troubleshoot. These examples consist of the most common methods to remedy print quality problems. If you still have problems after trying the suggested remedies, see "HP sales and service offices" on page 253. See "Light print See - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 184
187 See "Repeating See "Repeating image" on defects" on page 187 page 187 See "Toner smear" on page 188 See "Loose toner" on page 188 See "Page skew" See "Wrinkles See "Misformed on page 189 or 192 See "Blank pages" on page 193 182 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 185
are printing, use the Finishing tab in your printer driver to turn EconoMode off. 2 At the control panel, use the COMMON SETTINGS menu to increase the toner density setting. 3 The contrast setting might be the control panel or from the HP LaserJet Director. EN Resolving image quality problems 183 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 186
the current job" on page 123) or from the HP LaserJet Director. Dropouts 1 Make sure that the environmental specifications for the printer are maintained. 2 Remove the media from the paper from the front panel. 4 Change the toner cartridge. 184 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 187
part of the product might be damaged.See "Managing HP LaserJet toner cartridges" on page 216. 5 Adjust the setting from the front panel. 6 Contact the HP Customer Care for service. Lines 1 Print a few more pages to see if the problem corrects itself. 2 Clean the inside of the printer or run a manual - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 188
might be damaged. See "Ordering parts" on page 257 in HP's paper specification guide. 5 See "Cleaning the scanner path" on page 213 and "Cleaning the print paper path" on page 211. 6 See "Managing HP LaserJet toner cartridges" on page 216. Replace the toner cartridge if maintenance procedures do not - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 189
. See "To install the toner cartridge" in the Getting Started Guide. The toner cartridge may still be under warranty HP specifications. Repeating defects 1 Print a few more pages to see if the problem corrects itself. 2 If the distance between defects is 1.5 in (38 mm) or 3.76 in (94 mm), the toner - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 190
toner" on page 188. 1 Print a few more pages to see if the problem corrects itself. 2 Try using a different type of paper. 3 Make sure that the environmental specifications for the printer are maintained (see "Overall specifications" on page 228). 4 Clean the inside of the printer or run a manual - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 191
problem corrects itself. 2 Verify that there are no torn pieces of media inside the printer. 3 Be sure to center the media with the paper guides. Also, verify that the paper guides from the software to verify that the product is working. 6 Make sure that media type and quality meet HP specifications. - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 192
. Try adjusting the resolution, contrast, and/or brightness settings from the dialog box that appears after you click Scan on the HP LaserJet Director. 3 The product might need recalibration. See "Recalibrating the scanner" on page 216. 190 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 193
for service. See "HP Customer Care" on page 251. White spots on black 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that media type and quality meet HP specifications. 3 Make sure that the environmental specifications for the printer are maintained. 4 Replace the toner - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 194
the setting in the printer driver for the type of paper you are using. a Gain access to the printer driver (see "Gaining access to the printer driver" on page 105 problem continues after the toner cartridge has been replaced. See "Service and Support Information" on page 245. 192 Chapter 8 - Problem - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 195
to feed the other end first. 3 Check your software's printing configuration information. If you are using a toner cartridge. 3 Print a self-test page. Wrinkles or creases 1 Print a few more pages to see if the problem corrects itself. 2 Make sure that the environmental specifications for the printer - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 196
sure the media type and quality meet HP specifications. 6 If envelopes are creasing, try storing envelopes so that they lie flat. Tire tracks This defect occurs when the toner cartridge needs to be changed. Replace the toner cartridge. 194 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 197
the problem. Message ###: [GROUP NAME] ONETOUCH/SPEED DIAL 50.X FUSER ERROR 51 LASER ERROR 52 SCANNER ERROR 53.X PRINTER ERROR 54.X PRINTER ERROR the product will need service. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 198
62.X PRINTER ERROR The product has experienced an internal hardware error. Disconnect the power cable from the product, wait at least 30 seconds, then reconnect the power cable and wait for the product to initialize. If the message does not clear, the product will need service. 79 SERVICE - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 199
from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. See "Resolving fax problems" on page 149. FAX DOES NOT ANSWER REDIAL PENDING You tried to send a fax, but the receiving fax line did not answer. The product attempts - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 200
1-3 MIN. Cause Solution During the fax transmission, the product Have sender resend the fax. If this ran out of memory. Only the pages that fit problem persists, cancel all fax jobs, or into memory will be printed. clear the faxes from memory (see "Clearing faxes from memory" on page 89 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 201
to clear the error. The remaining copies have been Use the HP LaserJet Director to make canceled due to low product memory. multiple copies phone line. See "Changing the detect dial tone setting". See "Resolving fax problems" on page 149. NO DOCUMENT SENT The fax forwarding setting is on, and - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 202
OPEN OR NO TONER CARTRIDGE The printer door is open, or the toner cartridge is not installed properly. Make sure the printer door is closed. Check the toner cartridge for proper installation. See "To install the toner cartridge" in the Getting Started Guide for instructions. PRINTER PAPER The - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 203
a jack for another phone line. See "Resolving fax problems" on page 149. SCANNER RESERVED FOR PC SCAN The product is being used to create software, or press STOP/CLEAR. SCANNING ERROR. CANNOT CONNTECT TO PC The product cannot transmit scanned information to a PC. Check the PC connection cable - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 204
Common Macintosh problems This section covers the following common Macintosh problems: l Problems in the Chooser l Printing errors l USB problems l Selecting an alternate PPD l Renaming the printer driver l Resolving PostScript Errors 202 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 205
the printer software. See the Getting Started Guide for installation instructions. Product name does not appear in the "Select a PostScript Printer" box in the Chooser. Make sure the cables are connected correctly, the product is on, and the Ready light is on. Make sure the correct printer driver - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 206
from a third-party for USB printers is not installed. USB card. When adding a third-party USB card, you might need Apple's USB Adapter Card Support software. The most current version of this software is available from Apple's website. 204 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 207
Cause Solution The HP LaserJet This problem is caused by either a USB product software or hardware component. does not appear in the Macintosh Chooser after the driver is selected. Software troubleshooting Check that your Macintosh supports USB. Verify if your Macintosh has Mac OS 8.6 or later - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 208
Problem Cause The HP LaserJet 3200 product does not appear in the All-in-one setup utility. Solution Software troubleshooting Check that your Macintosh supports USB. Verify if your Macintosh has Mac OS 8.6 or later. Hardware troubleshooting Check that the printer and connect the cable directly to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 209
will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer driver. This will not work for the fax or scanner driver. Resolving PostScript Errors The following situations are PS language specific and may occur when several - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 210
Verify the type and location of the font. Download to printer if applicable. Check with the software documentation. A legal page Print job is too complex. prints from printer driver. Range Check Font Error Select unlimited downloadable fonts from printer driver. 208 Chapter 8 - Problem Solving - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 211
settings back to the factory default settings, including the fax header and company name, following the instructions below. To reset the product 1 Press ENTER/MENU. 2 Use the < or > key to select SERVICE and then press ENTER/ MENU. 3 Use the < or > key to select RESTORE DEFAULTS, press ENTER/ MENU - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 212
with administrator privileges. 1 Click Start, point to Programs, point to HP LaserJet 3200, point to Tools, and then click HP LaserJet 3200 Uninstaller. 2 Follow the instructions on the screen. To uninstall the software on a Macintosh-compatible computer There is no uninstall utility available for - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 213
section provides the following topics: l Cleaning the print paper path l Cleaning the scanner path l Recalibrating the scanner l Managing HP LaserJet toner cartridges l Using Memory (DIMMs) l Installing a new document scanner separation pad Cleaning the print paper path Use this process if you are - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 214
The device displays the message IN CLEANING MODE until this process is completed. 212 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 215
also need to clean these parts if there are smudges or other marks on documents or scans of documents. Before cleaning the HP LaserJet 3200 product, disconnect it from the power source. To clean the scanner path 1 Press the two printer door release latches, and open the printer door. 2 If the long - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 216
of the six rollers in the scanner area for dirt or debris. Clean any dirty rollers with a lint-free cloth (such as lens tissues) dampened with a small amount of isopropyl alcohol. CAUTION Do not spray alcohol or any other liquid directly into the HP LaserJet 3200 product. Doing so can damage the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 217
of alcohol. 6 Using a dry, lint-free cloth, wipe rollers, pads, and feet in a sideto-side motion to remove loosened dirt. 7 After the alcohol inside the scanner area has dried completely, close the document release door. 8 Go to "Recalibrating the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 218
scanner 1 Clean the HP LaserJet 3200 product before recalibrating it. (See "To clean the scanner path" on page 213.) 2 On the control panel, press ENTER/MENU. 3 Press the < key once to display SERVICE an HP LaserJet toner cartridge, see "Ordering parts" on page 257. You can expect a toner cartridge - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 219
To join this recycling effort, follow the instructions provided in the box that contains the new toner cartridge. Extending toner life by redistributing toner Areas of faded print are often an indicator that the toner cartridge is near the end of its toner life. You can temporarily reestablish print - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 220
release latches and open the printer door. 2 Using the handle on the toner cartridge, remove the toner cartridge from the product. 3 Shake the toner cartridge from side to side about two times per second to distribute the toner evenly. 218 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 221
4 Hold the cartridge by the handle, with the arrows facing the product, and slide the cartridge into the black grooves in the product. Rotate the cartridge firmly into place, close the printer door, and close the front paper path door. EN Product Maintenance 219 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 222
package and then touch bare metal on the printer. To install a DIMM, follow the instructions below: 1 Unplug the product. 2 Open the product memory door by gently pulling out and upward on the bottom edge until the door supports itself. 220 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 223
bag in which it came by grasping the chip on the top edge. 4 Position the DIMM chip over the outermost slot located closest to the printer memory door. The gold contacts should be pointing down and the cutouts should be on the left side. 5 Carefully press the DIMM chip into the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 224
DIMM, print a configuration report. See "Printing a configuration report" on page 48. The configuration reports lists the amount of memory the product is using. 222 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 225
CAUTION Removing DIMMs To remove DIMMs, follow the instructions below: Static electricity can damage DIMMs. When handling DIMMs, either gently pulling out and upward on the bottom edge until the door supports itself. 3 Unlock the cam latches by pressing them outward. EN Product Maintenance 223 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 226
4 Grasp the DIMM chip on the top edge, gently pull straight up, and then remove the chip from the product. CAUTION Store the DIMM chip in an antistatic bag. 5 Close the product memory door. 224 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 227
separation pad The document scanner separation pad is a user-replacable part that is ordered as part of a kit for the HP LaserJet 3200 product. The separation pad kit for document scanner path - part number RY7-5055-000CN - contains three pieces: l Document scanner separation pad l Separation mylar - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 228
226 Chapter 8 - Problem Solving and Product Maintenance EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 229
Specifications Introduction This section contains product specifications and regulatory information. EN Introduction 227 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 230
: -20° C to 40° C (toner cartridge) -20° C to 60° C (device) Humidity: 10% to 90% relative humidity (no condensation) Location Memory Place product on sturdy, level surface in a well-ventilated area. Memory 8 megabytes (MB) (HP LaserJet 3200 and 3200se) 16 MB (HP LaserJet 3200m) 228 Chapter - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 231
dpi (no halftone); Photo: 300 by 300 dpi (halftone enabled) Printing specifications Description Specification Print speed 9 pages per minute (ppm) Printer Duty Cycle 7,000 single-sided pages per month Print resolution 1200 dpi PostScript (PS) Language and Fonts PostScript Level 2 emulation - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 232
sound power level Scanning specifications Description Specification Margins for scanned items .12 in (3.05 mm) right and left .16 in (4.06 mm) top and bottom Scanner Duty Cycle 2,000 single-sided items per month Scan resolution 600 PPI color 230 Chapter A - Specifications EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 233
on the printer, requiring repair For more information regarding paper or other print media that is not included in this user guide, refer to the Print Media Guide (see "Ordering parts" on page 257). This section includes the following two topics: l Supported paper sizes l Paper weight equivalence - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 234
that grade. Text and book grades marked with an asterisk (*) actually calculate to 51, 61, 71, and 81 but are rounded to standard book/text weights of 50, 60, 70, and 80. Note For best results, use the paper paper output slot and special media lever when printing heavier paper. See - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 235
to Non-operating Magnetic Field Emissions, IATA Packaging Instructions 902 Laser safety statement WARNING! The Center for in the United States. This printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 236
not installed and used in accordance with the instructions, it may cause harmful interference to radio printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 237
advance that temporary discontinuance of service may be required. If manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. EN FCC part - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 238
The following repairs can be done by the customer: Replace any original equipment that came with the product. This includes the toner cartridge, the supports for trays and bins, the power cord and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 239
an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 240
in the front of this user guide. New Zealand Telecom Regulatory Notices This device may be subject to ringing or bell tinkle when certain other devices are connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults Service. This device may be subject to - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 241
Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: LaserJet 3200 Series (Printer/Fax/Scanner/Copier) Model Number: C7052A Title 47 CFR, Part 15 Class B2 Service - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 242
hp.com/abouthp/environment for more information. This HP LaserJet printer design eliminates: Ozone production This product generates no appreciable ozone gas (O3). This HP LaserJet printer of energy-efficient products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 243
on the type of printer driver you have, you may be able to select a "draft" mode, which uses about 50% less toner, thereby extending the life of the toner cartridge. This is only available using printer driver properties when printing or making copies from the software. Paper use Depending on - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 244
: http://www.asiapacific.hp.com/planp1.htm Europe: http://www.hp.com/pays/eur_supplies/english/planetpartners/ Paper This printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the Print Media Guide for HP LaserJet Printers. This printer is suited for the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 245
Sheets (MSDS) for the toner cartridge and print drum can be obtained by going to HP's website at http:// www.hp.com/go/msds and selecting HP LaserJet Printer Supplies. If you are in the U.S. or Canada and do not have access to the Internet, call U.S. HP First (fax-on-demand service) at 1-800-2319300 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 246
244 Chapter A - Specifications EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 247
Service and Support Information Warranty information Hewlett-Packard limited warranty statement HP LaserJet 3200 product ONE-YEAR LIMITED WARRANTY 1 HP warrants to you, the end-user customer, that HP HP warrants to you that HP software will not fail to execute its programming instructions after - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 248
resulting from (a) improper or inadequate maintenance or calibration; (b) software, interfacing, parts or supplies not supplied by HP; (c) unauthorized modification or misuse; (d) operation outside of APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. 246 Chapter B - Service and Support Information EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 249
during the warranty period, HP offers the following support options: l HP repair services. You can return the product to an HP repair center, depending on your location. l Express Exchange. In the United States and Canada only, HP provides a reconditioned permanent replacement printer to you on the - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 250
address: Date: Phone: Phone: Special shipping instructions: What is being sent? Model number: Serial number: Please attach any relevant printouts when returning equipment. Do not ship accessories that are not required to complete the repair (manuals, cleaning supplies, etc.). What needs to be - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 251
or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the software unless decryption is a necessary part of the operation of the software. Transfer. Your license will automatically terminate upon - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 252
regulation or contract clause), whichever is applicable. You have only those rights provided for such software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. 250 Chapter B - Service and Support Information EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 253
services. World Wide Web URL - For information specific to the HP LaserJet 3200 product: http://www.hp.com/support/lj3200/ America Online - America Online/Bertelsmann is available in the U.S., Austria, France, Germany, Switzerland, and the U.K. - Printer drivers, updated HP printer software - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 254
the problem. Ireland: U.K.: Greece: +353 (0)1 662 5525 +44 20 171 512 5202 +30 (0) 16196411 English in other European countries: +44 020-75125215 In-country/region support If you require telephone support, call the number below. If you require additional product repair services, see "HP sales - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 255
(1) 25000-555 Fax: (43) (1) 25000-500 China China Hewlett-Packard Co. Ltd. 9/F, HP Building No. 2 Dong San Huan Nan Lu Chao Yang District Beijing 100022, China Phone: +86-10-6564-5959 Fax: +86-10-6566-8280 Service and Support Hewlett-Packard 351 Burwood Hwy Forest Hill VIC 3131 Phone: (61) (3) 8877 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 256
(2) 921- 04473 México Hewlett-Packard Korea, Ltd. Hewlett-Packard de México, S.A. de C.V. HP Korea House, Prolongación Reforma No. 700 23-6 Yoido-dong, Lomas de Santa Fe Youngdeungpo-gu, 0114 Outside Mexico City Phone: 01 800-90529 254 Chapter B - Service and Support Information EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 257
356- 6640 Fax: (64) (9) 356- 6620 Hardware Repair Center and Extended Warranty Support: Phone: (64) (9) 0800- 733547 Customer Information Center: Phone: (64) (9) Information Center: Phone: (65) 272-5300 Extended Warranty Support: Phone: (65) 272-5333 EN HP sales and service offices 255 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 258
Luberzen 29 CH-8902 Urdorf/Zürich Phone: (41) (0848) 88 44 66 Fax: (41) (1) 735 77 00 Warranty Support: (41) (0848) 80 11 11 United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell Berkshire RG12 1HN Phone: (44) 44 490 61 20 Fax: (380) 44 490 61 21 256 Chapter B - Service and Support Information EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 259
from HP: Printer memory Printing supplies Cables and interface accessories Replacement parts Item Synchronous dynamic random-access memory (SDRAM) dual in-line memory module (DIMM) HP LaserJet Toner Cartridge HP LaserJet size C printer parallel cable (IEEE-1284) USB cable Paper Input Support Paper - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 260
Media Guide for HP documentation LaserJet printers Printing supplies HP MultiPurpose Paper HP LaserJet Paper Transparencies Compatible with the HP LaserJet 3200 product. A guide to using paper and other print media with HP LaserJet printers. HP brand paper for a variety of uses. Premium HP brand - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 261
damaged or missing, contact Hewlett-Packard Support. In the United States and Canada: Request by Internet Request by Phone: Request by Fax: Request by Mail: http://www.software.hp.com 661-257-5565 (Mon. - Sat., 24 hours a day) 661-257-6995 U.S. Driver Fulfillment for Hewlett-Packard P.O. Box 907 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 262
260 Chapter B - Service and Support Information EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 263
of Ethernet network, also known as Fast Ethernet, that uses twisted pair cabling to attach nodes to the network. 10/100-BaseTX This term indicates Many network products are compatible with both of these, including some HP JetDirect print server models. actual size The size of the page when it was - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 264
and select among devices (such as printers, file servers, or other computers) connected to the network. collapse The process of reducing a sticky note to an icon. collate The process of printing a multiple-copy job in sets. When collate is selected, the HP LaserJet 3200 product prints an entire set - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 265
-saving feature on your HP LaserJet product. Economode reduces the amount of toner on a the printed page, so that the toner cartridge lasts longer. The printed result is similar to printing a document is draft mode. e-mail (electronic mail) An abbreviation for electronic mail. Software that you can - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 266
telephone line. The product software can send items to electronic fax programs, which require a modem and fax software. fax functions Fax-related HP LaserJet 3200 product on the network, you can connect the product (or a printer) to the print server, instead of a computer, using a parallel cable - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 267
connector. For the HP LaserJet 3200 product and its supported HP JetDirect external prints servers, the connector can be 10-BaseT, 10/ 100BaseTX, BNC, or token ring. HP LaserJet Director toolbar An HP LaserJet 3200 product software screen used when working with documents. When the document is loaded - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 268
are 32-bit operating systems. node A computer (server or user) or peripheral, such as the HP LaserJet 3200 product, that is connected to a network. Optical Character Recognition (OCR) software OCR software converts an electronic image of text, such as a scanned document, into a form word processor - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 269
HP JetDirect print server. printer driver A printer driver is a program that enables your applications to access your product's features. A printer driver translates an applications's formatting commands (such as page breaks and font selection) into a printer may be either manual or dial, services - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 270
Internet Protocol). In order for the HP LaserJet 3200 product to work on the network, software. Using a TWAINcompliant scanner with a TWAIN-compliant program, you can initiate a scan from within the program. Twisted pair A type of network cable printer will place the watermark on the first page only - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 271
using Windows tools such as Explorer and Print Manager. When the HP LaserJet 3200 product (or any printer) is shared using Windows sharing, network users need to install the printer drivers using the Add Printers utility in the Windows Printers folder. zoom in To make a page larger on the screen so - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 272
270 Chapter - Glossary EN - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 273
67 both sides, printing on instructions for 112 troubleshooting 161 breaking paper 173 bulk returns 242 business cards, loading 28 busy signals canceling faxes after 64 delayed faxing 59 group faxes 57 buttons control panel 18 HP LaserJet Director 33 C calibrating scanner 216 call reports, printing - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 274
89 jams in input areas 174 jams in interior area 174 jams in scanner path area 177, 179 codes See also speed-dial codes; group-dial settings 126 contrast, troubleshooting 165 control panel key 19 default size 127 enlarging 123 faxing during 14, 16 grayscale 121 HP LaserJet Director button 34 loading - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 275
193 curling preventing 31, 171 troubleshooting 192 custom sizes, printing on 117 Customer Care, HP 251 customer support See also websites HP Customer Care 251 ordering parts 257 repair services 247 sales and service offices 253 service information form 248 software, ordering 259 customize button 34 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 276
274 Index Draft quality 126 drivers, printer part numbers 258 requirements for 103 dropouts, character 184 duplexing instructions for 112 troubleshooting 161 duty cycle printer 229 scanner 230 toner cartridges 216 E EconoMode 111 ECP ports 161 edges not printing 184 electrical specifications 228 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 277
checklist 149 software, using 98 specifications 229 speed 229 stopping 64 transmission times 62 troubleshooting 152 volume adjustments for 39 FCC regulations 234 features icons for 12 multiple, using 14, 16 overview 13 feeder support, document part number 257 feeder tray 22 feeding problems causes - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 278
Supplies Environmental Program 241 HP repair services 247 HP Sales and Service offices 253 HP Support Assistant compact disc 251 HP Workplace using 35 humidity, operating environment 228 I IC CS-03 requirements 237 icons, user guide 12 image quality, troubleshooting black pages 192 character - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 279
long distance dialing alternate, one-touch keys for 73 prefixes 55 loose toner, troubleshooting 188 M Macintosh uninstalling software from 210 maintenance 211 making copies 121 manual answer mode 90 manual dialing 77 manual redialing 60 margins faxing 229 scanning 230 Material Safety Data Sheet 243 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 280
print, troubleshooting 171 misfeeds. See feeding problems; troubleshooting 153 online support services 251 optical character recognition (OCR) HP LaserJet Director button 34 troubleshooting 168 using 138 ordering accessories and supplies 251 paper 258 paper specification guide 258 parts 257 software - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 281
231 identifying 22 paper output support part number 257 paper path front door 21 parallel cables ordering 257 troubleshooting 160 parallel ports connecting to 152 troubleshooting 160 part numbers 257 parts, identifying control panel 18 printer path 21 scanner path 21 parts, replacement ordering 257 - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 282
testing 222 Ready light 18, 148 recalibrating scanner 216 receipts, loading 27 receiving faxes extension phones 93 from silent machines 94 instructions for 65 to computer 99 troubleshooting 155 recycling paper 242 plastics 241 supplies 241 toner cartridges 216 Redial/Pause key 19 redialing automatic - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 283
codes 57 multiple recipient 57 one recipient 55 troubleshooting 153 using software 98 separation pads installing scanner 225 part number 257 servers. See HP JetDirect print servers; printer drivers service information form 248 Service menu 20 service, repair information form 248 obtaining 247 office - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 284
187, 188 smudges, troubleshooting 186 software See also printer drivers adjusting settings using 37 license agreement 249 ordering 259 sending faxes from 98 uninstalling 210 solving problems. See troubleshooting sound volume, adjusting 39 spaces, entering 80 spare parts, ordering 257 special media - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 285
111 smeared 188 toner cartridges duty cycle 216 installation, troubleshooting 187 life span 216 low 183 Material Data Safety Sheet 243 part numbers 257 protecting 175 recycling 216, 241 redistributing toner 217 removing before service 247 tones, dial 199 toolbars, HP LaserJet Director 32 toolbox - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 286
turning off HP LaserJet Director 34 TWAIN troubleshooting 166 using 142 U unblocking fax numbers control panel, using 67 uninstalling software 210 upgradable 220 USB ports, troubleshooting 160 user forums 251 user guide icons for 12 V viewer modes, scanner 136 voice calls, troubleshooting 155 voice - HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 287
- HP 3200se | HP LaserJet 3200 Series Product - (English) User Guide - Page 288
Copyrightᓻ 2002 Hewlett-Packard company http://www.hp.com/support/lj3200
![](/manual_guide/products/hewlettpackard-3200se-hp-laserjet-3200-series-product-english-user-guide-5dc38ac/1.png)
LaserJet
all-in-one
user
guide
hp
LaserJet 3200/3200m
printer
fax
copier
scanner
·
·
·