HP 158222-B21 Fibre Channel SAN Switch 16 Installation and Hardware Guide
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- HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 1
Fibre Channel SAN Switch 16 Installation and Hardware Guide Second Edition (June 2000) Part Number EK-BCP28-IA. B01 / 161356-002 Compaq Computer Corporation - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 2
ii Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Notice © 2000 Compaq Computer Corporation COMPAQ, the Compaq logo, and Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Second Edition (June 2000) Part Number EK-BCP28-IA. B01 / 161356 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 3
...xiv Getting Help...xv Compaq Technical Support xv Compaq Website xv Compaq Authorized Reseller xvi Chapter 1 Overview Front Panel ...1-2 Features...1-3 Performance ...1-5 Manageability...1-5 Compatibility ...1-6 Reliability ...1-6 Serviceability ...1-7 Switch Components 1-7 GBIC Modules - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 4
iv Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Installing the Fibre Channel SAN Switch 16 continued Selecting a Switch Mounting Method 2-3 Surface Mounting 2-3 Rack Mounting 2-3 Installing GBIC Modules 2-4 Cable Specification 2-4 Fibre Channel Cables 2-4 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 5
Contents v Front Panel Switch Management continued Configuration Menu 4-7 Ethernet IP Address 4-7 Ethernet Subnetmask 4-7 Fibre Channel IP Address 4-8 Fibre Channel Subnetmask 4-8 Gateway Address 4-8 Domain ...4-8 BB_credit ...4-9 R ...4-9 E_D_TOV ...4-9 Data Field Size 4-10 Non-SCSI Tachyon - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 6
vi Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Front Panel Switch Management continued Status Menu ...4-14 Switch Name 4-14 Worldwide Name 4-14 Firmware Version 4-15 Current Date 4-15 Booted At 4-15 Firmware Date 4- - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 7
Contents vii Chapter 6 Error Messages Switch Error Message Formats 6-1 Front Panel Format 6-1 Telnet Format 6-2 Diagnostic Error Message Formats 6-3 Error Message Numbers 6-4 Error Message Tables 6-9 Chapter 7 Repair and Replacement Switch Configuration Settings 7-2 Saving the Settings 7-2 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 8
viii Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Appendix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers A-1 Federal Communications Commission Notice A-1 Class A Equipment A-2 Class B Equipment A-2 Modifications A-3 Canadian - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 9
About This Guide This guide provides instructions for installing the Compaq StorageWorksTM Fibre Channel SAN Switch 16 and also includes information on operation, troubleshooting, and future upgrades. Document Structure This guide contains the following information: Chapter 1: Overview Introduction - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 10
x Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Chapter 4: Front Panel Switch Management s Control buttons s Activating the Menu Display s Menus, commands, configuration menu, operration menum, status menu, and test menu. Chapter 5: Diagnostics Diagnostic - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 11
16 Release Notes Compaq StorageWorksTM Fibre Channel SAN Switch Management Guide Compaq StorageWorksTM Command Console for Hubs, Switches, and Tape Controllers Getting Started Guide Compaq StorageWorksTM SAN Switch Remote Switch Services Installation Guide Part Number EK-P28FR-AA. C01 161365-003 AA - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 12
Fibre Channel SAN Switch 16 Installation and Hardware Guide Text Conventions This document uses the following conventions to in uppercase. When you are instructed to type information, type the information without pressing the Enter key. When you are instructed to enter information, type the - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 13
found in the text of this guide. They have the following meanings. in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner of electric shock hazards. Enclosed area contains no operator-serviceable parts. WARNING: To reduce the risk of injury from - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 14
Fibre Channel SAN Switch 16 Installation and Hardware Guide Any surface or area of the equipment marked damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. Rack Stability WARNING: To reduce the risk of personal injury or - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 15
Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. This service is available 24 hours - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 16
xvi Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: s In the United States, call 1-800-345-1518. s In Canada, call 1-800-263- - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 17
1 Chapter Overview The Compaq StorageWorksTM Fibre Channel SAN Switch 16 is a 16-port Fibre Channel switch that provides a flexible switching platform to meet both low-latency and high-throughput demands. It consists of a motherboard with connections for up to 16 Giga Bit Interface Converter (GBIC) - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 18
1-2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Front Panel Figure 1-1 shows the front view of the Fibre Channel SAN Switch 16. Table 1-1 describes the front panel features. 6 5 34 1 2 Figure 1-1. Fibre Channel SAN - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 19
The operating system allows discovery of all connected devices and determines optimum data paths without intervention. s Flexibility- The GBIC modules support single-mode and multi-mode fiber transmission media. The switch's modular construction allows flexibility in creating, upgrading, maintaining - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 20
Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 1-2 describes the switch's technical features. assignment Hardware frame routing User-defined routing Translative mode Description Explicit fabric login is supported. The Fibre Channel frame can be up to 2112 bytes in size. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 21
-45 10/100BaseT Ethernet port or any Fibre Channel port. You can use any SNMP-based management product to access the SNMP agent and any supported Web browser to use the Java Web Management Tools. Name Server The Name Server feature is based on the Simple Name Server model defined in - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 22
Fibre Channel SAN Switch 16 Installation and Hardware Guide Compatibility The Fibre Channel SAN Switch software (version described in Appendix A of the Compaq StorageWorks Fibre Channel SAN Switch Management Guide. When using this compatibility mode, the maximum switch count in a fabric - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 23
The following features enhance the switch's serviceability: s Simple enclosure s Loopback test modes for service s User-friendly diagnostics s No jumpers or switch settings s Error and significant event logging and reporting s Modular Field Replaceable Units NOTE: For more information about - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 24
and Hardware Guide Table 1-3 Fibre Channel SAN Switch 16 Components Identifier Description 1 Power supply 2 Dual power supply compartment or optional redundant power supply 3 Motherboard 4 Fan assembly 5 Chassis NOTE: The Fibre Channel SAN Switch 16 can support a dual-redundant - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 25
the shortwave optical GBIC module for multi-mode cable is 380561-B21. GBIC-LW Module The GBIC-LW module with the SC color-coded blue is based on long wavelength 1300 mm lasers supporting 1.0625 GB/s link speeds. The GBIC-LW module supports 9-micron single-mode fiber optic cables in lengths up to - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 26
- HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 27
2 Chapter Installing the Fibre Channel SAN Switch 16 This chapter covers the following topics: s Package contents s Selecting an operating location s Selecting a switch mounting method s Installing GBIC modules s Cable specifications s Connecting the storage system and host s Connecting the power - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 28
2-2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Package Contents Make sure the following items are included in your kit: 1 A 16-port Fibre Channel Switch 2 One AC power cord 3 A software and documentation package 1 3 2 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 29
on a flat surface, such as a tabletop, or mounted in an optional, standard 19-inch equipment rack with an optional rack mounting kit, part number 167365-B21. Surface Mounting To operate the switch on a surface, place the four rubber feet, provided in the kit, on the bottom surface of the switch - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 30
2-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Installing GBIC Modules The switch can accommodate up to 16 GBIC modules. GBIC modules are hot-pluggable. To install a GBIC module: CAUTION: The GBIC modules - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 31
Installing the Fibre Channel SAN Switch 16 2-5 Cable Type Shortwave Fiber Optic Longwave Fiber Optic Table 2-1 Fibre Channel Cabling Specifications Cable Specifications s Duplex SC plug connectors s Multi-mode fiber s 50 µm core diameter s 125 µm cladding diameter duplex cable s Duplex SC plug - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 32
2-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Connecting the Storage System and Host The storage system and host devices connect to the GBIC modules in the switch's Fibre Channel ports. Cable connectors - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 33
Installing the Fibre Channel SAN Switch 16 2-7 Connecting the Power Cable Connect the AC power cable to the AC connector on the front, right side of the switch. If you have dual-redundant power supplies, connect the second power cable to the AC connectors on the front, left side of the switch. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 34
Fibre Channel SAN Switch 16 Installation and Hardware Guide Connecting the Ethernet Cable Connect the switch to an the Ethernet cable Cascading Switches The switch supports cascading of switches. See the Compaq Solutions Kits for supported configurations involving cascading of switches. The domain - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 35
3 Chapter Setting up the Fibre Channel SAN Switch 16 This chapter covers the following topics: s Powering up the switch q Front panel LED indicators q Verifying the POST q Setting the IP address s Initiating a Terminal or Telnet session s Save and restore switch configuration settings Powering Up - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 36
Fibre Channel SAN Switch 16 Installation and Hardware Guide Front Panel LED Indicators The color and flash speed the Power On Self-Test The switch employs POST to determine operating status and isolate problems. When a test completes successfully, the message "Passed" displays on the front panel - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 37
to the switch are complete, removing power from the switch does not disrupt the fabric. Refer to the Compaq StorageWorks Fibre Channel SAN Switch Management Guide for more information on these Telnet commands. Setting the IP Address The switch is configured with default IP address 10.77.77.77. This - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 38
3-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Initiating a Terminal or Telnet Session A Telnet session is initiated through an Ethernet switch remotely, refer to the Compaq StorageWorks Fibre Channel SAN Switch Management Guide that came with your switch. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 39
FTP (File Transfer Protocol) or the RSHD protocol (TCP service 514). Both of these services are widely available on Unix hosts, but less so on Windows utilities supplied for RSHD, Rshd.exe and Cat.exe, currently do not support uploads, only downloads. Therefore, in a Windows environment, FTP must be - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 40
3-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide If the upload fails, it is due to one of the following reasons: s The switch does not recognize the host name. s The host IP address - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 41
The download process uses either FTP (File Transfer Protocol) or the RSHD protocol (TCP service 514) to download a previously saved configuration file from a host system into the switch. Both of these services are widely available on Unix hosts, but less so on Windows hosts. See the Telnet - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 42
3-8 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide switch:admin>configDownload Server Name or IP Address [host]: IP Address for Server: IP Address for Server: IP Address for Server: User Name [user]: File - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 43
Setting up the Fibre Channel SAN Switch 16 3-9 Parameters s host- A host name or IP address in quotes, for example "citadel" or "192.168.1.48." The configuration file is downloaded from this host. s user- A user name in quotes, for example "jdoe." This user name is used to gain access to the host. s - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 44
- HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 45
4 Chapter Front Panel Switch Management This chapters covers the following topics: s Control buttons s Activating the menu display s Menus s Commands s Configuration menu s Operation menu s Status menu s Test menus - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 46
4-2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Control Buttons Figure 4-1 shows the front panel buttons. Table 4-1 lists the primary control button functions. The function of a button changes depending on the menu level. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 47
Front Panel Switch Management 4-3 Activating the Menu Display The switch's front panel display is not normally illuminated. Pressing the front panel buttons activates the display. If no command is issued within 30 seconds, the display turns off. Menus The following menus are controlled using the - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 48
4-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 4-2 Menu Hierarchy continued Configuration Menu VC Priorities Disable Fan Frames Always Send RSCN? Set QuickLoop Port Unset QuickLoop Port QuickLoop Partner WWN QuickLoop No - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 49
Front Panel Switch Management 4-5 Table 4-3 Front Panel and Telnet Commands continued Menu Front Panel Configuration Non-SCSI Tachyon Mode Disable Device Probing VC-Encoded Address Mode Per-Frame Route Priority VC Priorities Disable Fan Frames Always Send RSCN? Set QuickLoop Port Unset - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 50
4-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 4-3 Front Panel and Telnet Commands continued Menu Front Panel Status Switch Name Worldwide Name Firmware Version Current Date Booted At Firmware Date Flash Date - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 51
Front Panel Switch Management 4-7 Table 4-3 Front Panel and Telnet Commands continued Menu Front Panel Test SRAM Data Retention Test CMEM Data Retention Test Display Test Display Test (long) Push-Button Test Telnet Command sramRetention Test cmemRetentionTest N/A N/A N/A Default N/A N/A - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 52
4-8 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Fibre Channel IP Address To view the switch's Fibre Channel IP address, press while Fibre Channel between 0 and 31. Normally, the switch assigns itself a domain, but you can also assign this number manually. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 53
Front Panel Switch Management 4-9 BB_credit To view the buffer-to-buffer credit, press while BB_credit displays on the front panel. The number that displays represents the number of buffers, from 1 to 16, available to the host. R_A_TOV To view the Resource Allocation Time Out Value, press < - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 54
StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Data Field Size To view the data field size, Route Priority In addition to the eight virtual channels used in frame routing priority, support is also available for per-frame based prioritization when this value is set. When - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 55
Front Panel Switch Management 4-11 Virtual Channels You can tune the switch for a specific application. The first two channels are not available because the switch reserves them for its internal functions. NOTE: The default virtual channel settings are already optimized for switch performance. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 56
4-12 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Unset QuickLoop Port To unset a QuickLoop Port, press while Unset QuickLoop Port displays on the front panel. Use and to scroll to - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 57
Front Panel Switch Management 4-13 After all multicast and broadcast paths have been rerouted, the F_Ports and FL_Ports go offline. All routes through the switch become unavailable by increasing path cost to hex. E_Ports go offline individually as all routes are eliminated. Switch Online To bring - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 58
4-14 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide QuickLoop Port Enable To enable a QuickLoop port, press while QuickLoop Port Enable displays on the front panel. Use and to choose the - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 59
Front Panel Switch Management 4-15 Firmware Version To view the firmware version, press while Firmware Version displays on the front panel. Current Date To view the current date, press while Current Date displays on the front panel. Booted At To view the boot time, press - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 60
4-16 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Up Time To view the time the switch has been up since the last reboot, press while Up Time displays on the front panel. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 61
Front Panel Switch Management 4-17 Module Type To view the type of GBIC module installed in a port, press while Module Type displays on the front panel. The output includes: s L = long-wavelength s S = short-wavelength Port Throughput To view the port throughput on the switch, press - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 62
4-18 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide s Error level for each error type q 0- Panic (when this level is reached, the switch automatically reboots and the display no longer shows the error) q 1- Critical q 2- - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 63
switch verifies the proper internal Fibre Channel port logic functions and the paths between interfaces and central memory. The switch diagnostics also support external loops, which include the motherboard and GBIC modules in cross-port configurations. These port-to-port diagnostics let you check - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 64
are complete, removing power from the switch does not disrupt the fabric. Refer to the Compaq StorageWorks Fibre Channel SAN Switch Management Guide for more information on these Telnet commands. POST Table 5-1 lists the diagnostic tests automatically run during POST. Test Name Memory test Port - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 65
Diagnostics 5-3 Test Menu To execute diagnostic tests from the front panel on the switch, press while Test Menu displays on the front panel. The following options are available: s Switch Offline s Switch Online s Memory Test s Port Register Test s Central Memory Test s CMI Conn Test s CAM - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 66
5-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 5-2 Offline and Online Tests Offline Tests Port Register test Central Memory test CMI Conn test SRAM Data Retention test CMEM Data Retention test CAM - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 67
Diagnostics 5-5 Port Register Test To test the switch's application specific integrated circuit (ASIC) registers, press while Port Register Test displays on the front panel. Ports 0 to 15 are tested. Related error messages are DIAG-REGERR, DIAG-REGERR_UNRST, and DIAG-BUS_TIMEOUT. Central - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 68
5-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide CAM Test To verify that the Source Identifier (SID) translation required by QuickLoop and implemented using CAMs is functioning correctly, press while CAM Test - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 69
Diagnostics 5-7 Spin Silk Test To verify the intended functional operation of the switch, press while Spin Silk Test displays on the front panel. Each port's transmitter sends frames by means of the GBIC module and external cable, to another port's receiver at full hardware speed (1 GB/s). - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 70
5-8 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Push Button Test To verify that the front panel control buttons are functioning properly, press while Push Button Test displays. Press any front panel - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 71
6 Chapter Error Messages This chapter explains the error message formats and possible errors associated with switch diagnostics. The following topics are included: s Switch error message formats s Diagnostic error message formats s Error message tables Switch Error Message Formats There are two - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 72
6-2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide s 4- Informational s 5- Debug To display error messages using the front panel controls: 1. Select the Status menu from the front panel controls. 2. Select Error Log. 3. Scroll through - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 73
Error Messages 6-3 Diagnostic Error Message Formats If any port fails a diagnostic test, it is marked BAD in the display. To retest a port that has been marked BAD, clear the port and set the port to OK using the diagClearError (port #) Telnet command. This command clears the port status only and - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 74
6-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Error Message Numbers An error number (ERR#xxxx) displays at the end of diagnostic error messages. Use the following table to match each error number - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 75
Table 6-2 Error Message Numbers continued Error Number Test Name 1020 1021 1025 1026 1027 1028 1029 102A 102B 102C 103O 106F Central Memory test 2030 CMI Conn test 2031 2032 2033 2034 2035 2036 223B CAM test 223C Error Messages 6-5 Error Name DIAG-CMBISRTO DIAG-CMBISRF DIAG-LCMRS DIAG - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 76
6-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 6-2 Error Message Numbers continued Error Number Test Name 2640 Port Loopback test 2641 2642 2643 2644 2645 2646 2647 264F 265F 266E 266F 2660 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 77
Table 6-2 Error Message Numbers continued Error Number Test Name 3040 Cross Port test 3041 3042 3043 3044 3045 3046 3047 304F 305F 3060 3061 3062 306E 306F 3070 3071 3078 Error Messages 6-7 Error Name DIAG-ERRSTAT (ENCIN) DIAG-ERRSTAT (CRL) DIAG-ERRSTAT (TRUNC) DIAG-ERRSTAT ( - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 78
6-8 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 6-2 Error Message Numbers continued Error Number Test Name 384F Spin Silk test 385F 3840 3841 3842 3843 3844 3845 3846 3847 3870 3871 3874 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 79
Error Messages 6-9 Error Message Tables Table 6-3 defines each diagnostic error name and describes the actions necessary to correct each error. Message DIAG-BADINT Err#1030, 2030 [centralMemoryTest, cmiTest] DIAG-BUS_TIMEOUT Err#0B0F, 4040F [portRegTest, sramRetentionTest] DIAG-CAMINIT Err#223B [ - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 80
6-10 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 6-3 Diagnostic Error Messages continued Message Description DIAG-CMBISRTO Err#1020 [centralMemoryTest] An ASIC's Central Memory SRAMs did not complete the BISR within the timeout - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 81
Error Messages 6-11 Table 6-3 Diagnostic Error Messages continued Message Description DIAG-DATA Err#266E, 306E [portLoopbackTest, crossPortTest] The payload received by a port did not match the payload transmitted. DIAG-ERRSTAT Err#2640-2647, 3040- 3047, 3840-3847 [portLoopbackTest, - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 82
6-12 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 6-3 Diagnostic Error Messages continued Message Description DIAG-INTNIL Err#2031 [cmiTest] An ASIC failed to receive a CMI error (interrupt). DIAG-INTNOTCLR Err#102C [centralMemoryTest] - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 83
Error Messages 6-13 Table 6-3 Diagnostic Error Messages continued Message Description DIAG-MEMORY Err#0110 [ramTest] Data read from the RAM location did not match previously written data into the same location. DIAG-PORTABSENT A port is not present. Err#2670, 3070, 3870 [portLoopbackTest, - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 84
6-14 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Table 6-3 Diagnostic Error Messages continued Message Description DIAGREGERR_UNRST Err#0B16, 0416 [portRegTest, sramRetentionTest] A port failed to unreset. DIAG-STATS Err#2660-2662, 3060 -3062 [portLoopback - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 85
. The system's flash memory has encountered an error. An RPC service daemon has terminated prematurely or unexpectedly. Probable Cause OS error OS error Action The system resorts to default configuration settings. Contact customer support. OS error s Fabric parameters or switches not compatible s - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 86
Guide Table 6-4 System Error Messages continued Message Description RPC, SVC_REG An RPC service daemon could not establish service of Ius Count is less than 0. Probable Cause OS error Action Contact customer support. Fan Failure Fan Failure Fan Failure Fan Failure Fan Failure Fan Failure Fan - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 87
support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 88
Guide support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 89
ID is in a Hello message from a port. FSPF, INPORT, LOG_ERROR The input port is out of range. FSPF, VERSION, LOG_ERROR The FSPF version is not supported. FSPF, SECTION, LOG_ERROR The section ID is wrong. Probable Cause Bad motherboard OS error OS error OS error OS error OS error OS error OS - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 90
Guide support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support. Contact customer support - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 91
7 Chapter Repair and Replacement This chapter covers the recommended and supported field repair and replacement for the Fibre Channel SAN Switch 16. This chapter includes: s Switch configuration settings q Saving the settings q Restoring the settings s Field Replaceable - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 92
7-2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Switch Configuration Settings Saving the Settings When replacing a part that requires Appendix A of the Compaq StorageWorks Fibre Channel SAN Switch Management Guide for detailed information on these Telnet commands. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 93
-001 (29-34651-01) 159667-001 (29-34652-01) 234458-001 (FE-09086-01) FD-89504-01 Replacing the Power Supply There are no user-serviceable parts inside the power supply chassis. Opening the power supply voids its warranty and certification. The entire power supply unit can be removed according to - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 94
7-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide 3. Pull down the metal handle on the top of the power supply unit. Figure 7-1. Metal handle on the power supply 4. Gently pull out the unit. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 95
Repair and Replacement 7-5 Replacing a GBIC Module The GBIC modules are installed and removed by sliding them into and out of the slots on the front of the unit. CAUTION: The GBIC modules contain static-sensitive components. Use electrostatic discharge (ESD) precautions while handling GBIC modules. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 96
7-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide If you are using any other type of GBIC module, squeeze the side prongs and carefully pull out the GBIC module. Figure 7-3 shows a squeeze-prong - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 97
Repair and Replacement 7-7 Removing the Fan Assembly To remove the fan assembly: 1. Unfasten the four captive screws on the rear of the switch. 2. Carefully pull the fan assembly out of the chassis rear panel. Figure 7-4. Fan assembly Installing the Fan Assembly To install the fan assembly: 1. Slide - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 98
7-8 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Replacing the Motherboard To replace the motherboard, remove the existing motherboard assembly, then install the new motherboard assembly. NOTE: You need a #4 flat head screwdriver to - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 99
Repair and Replacement 7-9 6. Pull gently to detach the motherboard assembly from the back panel and slide it out. Figure 7-5. Motherboard assembly 7. Remove the new motherboard from its antistatic bag and place the old motherboard into the bag. Installing the Motherboard 1. Align the motherboard - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 100
7-10 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Replacing the Chassis and Front Panel Assembly To replace the chassis assembly or front panel assembly, you must remove the switch's GBIC modules, cover, motherboard, - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 101
front panel s The version Telnet command s The Switch Management Application page in Web Management Tools Refer to the Compaq StorageWorks Fibre Channel SAN Switch Management Guide for more information on Telnet commands and Web Management Tools. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 102
8-2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Upgrading Firmware Using Web Management Tools Use the Firmware Upgrade page in Web Management Tools to download firmware upgrades. To download the firmware: 1. Copy the - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 103
a Unix host, Windows 95 host, or Windows NT host. For a Unix host, no special software is needed. For Windows 95 or Windows NT, a daemon to support a Remote Shell is required. Firmware is downloaded through an RCP command running on top of TCP between the switch and the host. To upgrade the - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 104
8-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Host with Windows NT Intel To load the firmware from a Compaq PC running Windows NT Intel: 1. Copy the files Rshd.exe and Cat.exe to - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 105
Upgrading Firmware 8-5 Host with Windows NT Alpha To load the firmware from a Alpha NT machine: 1. Copy the files Rshd.exe and Cat.exe to the root directory on the host system. These files are found in: D:\DSGGB\Firmware\NTAlpha\Rshd.exe D:\DSGGB\Firmware\NTAlpha\Cat.exe D:\DSGGB\Firmware\NTAlpha\V2 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 106
8-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Host with Tru64 UNIX To load the firmware from a host running Compaq Tru64 UNIX: 1. Mount the CD device by using the following command: mount -t cdfs -r / - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 107
the Compaq Website To download the firmware from the Compaq website, go to www.compaq.com/products/storageworks. The website contains the required loaders and instructions for downloading the firmware into a switch. - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 108
- HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 109
A Appendix Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, your Compaq StorageWorks Fibre Channel SAN Switch 16 is assigned a Compaq Series Number. The Compaq Series Number for this product is: - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 110
A2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows which class - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 111
Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide A3 Declaration of Conformity for Products Marked with the FCC logo - United States Only This device complies with Part 15 of the FCC Rules. Operation - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 112
A4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 113
Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide A5 Japanese Notice Taiwanese Notice Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 114
StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Laser Safety Warnings WARNING: To reduce the risk of exposure to hazardous radiation: s Do not try to open the laser device enclosure. There are no user-serviceable components inside. s Do not operate controls, make adjustments - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 115
Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide A7 Laser Product Label The following label or equivalent is located on the surface of the Compaq supplied laser device. This label indicates that the - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 116
- HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 117
B Appendix Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor can damage system boards or other static-sensitive devices. This type of - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 118
StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Grounding Methods There are several methods for grounding. conductive floors or dissipating floor mats. s Use conductive field service tools. s Use a portable field service kit with a folding static-dissipating work mat. If you - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 119
C Appendix Specifications This appendix covers the following topics: s Switch specifications s Fabric management specifications s Safety specifications s Optical port specifications s Environmental specifications s Dimension specifications s Power supply requirements - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 120
StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Switch Specifications Table C-1 Fibre Channel SAN Switch 16 ports 1.0625 GB/s, full duplex Fibre Channel Class-2 service and Fibre Channel Class-3 connectionless service 16 GB/s, full duplex 16 buffers per port at 2112 bytes - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 121
Specifications C-3 Safety Specifications Country Canada United States Japan International United Kingdom/Ireland France Germany Austria Spain/Portugal/Italy Sweden Norway Finland Denmark Australia New Zealand Table C-3 Safety Specifications Specification CSA 22.2 No. 950 Third Edition UL 1950 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 122
C-4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Optical Port Specifications The Fibre Channel interfaces of a Fibre Channel SAN Switch 16 system are equipped with optical port interfaces that use a shortwave (780 to - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 123
Specifications C-5 Dimensions Feature Rack-mount dimensions Surface-mount dimensions Weight Table C-5 Dimensions Description 2U, 19-in. rack mount (EIA compliant) H: 3.42 in. (43.4 mm), W: 16.88 in. (428.6 mm), D: 17.72 in. (450.0 mm) H: 3.72 in. (47.2 mm), W: 16.88 in. (428.8 mm), D: 17.72 in. ( - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 124
C-6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide The power supply plugs directly into the enclosure through the front panel, mating to an internal blind-mate connector. The power supply supports a dual-redundant power supply configuration in which the supplies are - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 125
Index A accepting input 4-2 actions, error 6-9 address assignment 1-4 IP 3-3 air flow 2-2 vents 2-2 altitude, acceptable range C-4 amber lights 3-2 antistatic bag 7-9 assignment, address 1-4 automated address assignment 1-4 congestion management 1-3 setup 1-3 B bag, antistatic 7-9 bandwidth 1-3 BB - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 126
2 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide Central Memory test defined 5-5 error messages 5-5 numbers 6-5 failure action 6-3 chassis part numbers 7-3 replacing 7-10 types C-2 checking central memory 5-5 data retention ASIC 5-7 SRAM 5-7 processor RAM memory 5-4 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 127
Cross Port test defined 5-6 error messages 5-6 numbers 6-7 failure action 6-3 current date 4-15 D data field size 1-4, 4-10 retention, verifying ASIC 5-7 SRAM 5-7 transmission range C-2 date boot prom 4-15 current 4-15 firmware 4-15 flash 4-15 Declaration of Conformity A-3 default passwords 4-12 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 128
4 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide enabling ports 4-13 QuickLoop 4-13 Enter button 4-2 environmental specifications C-4 error actions 6-9 counter 6-2 descriptions 6-9 log 4-17 messages displaying 6-2 format 6-3 numbers 6-4 system format 6-1 table 6-9 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 129
B-2 wearing B-2 H heel straps, using B-2 help additional sources xvi Compaq authorized resellers, telephone numbers xvi Compaq website xvi technical support telephone numbers xvi hierarchy, menu 4-3 host connecting 2-1, 2-6 remote Tru64 (Unix) 8-6 Windows NT Alpha 8-5 Windows NT Intel 8-4 http://www - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 130
6 Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide IP address default 3-3 Ethernet 4-7 Fibre Channel 4-8 setting 3-3 isolating system faults 5-1 K kit contents 2-2 L laser device regulatory compliance notice A-5 information A-7 safety requirements C-4 type A-7 latency - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 131
O offline tests 5-4 online tests 5-4 operating location, selecting 2-2 Operation menu 4-12 optical port specifications C-4 ordering information 7-3 overview diagnostics 5-1 error messages 6-1 front panel buttons 4-2 virtual channels 4-11 P part numbers, FRUs 7-3 parts proper handling B-1 storing B-1 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 132
Compaq StorageWorks Fibre Channel SAN Switch 16 Installation and Hardware Guide R R_A_TOV See Resource Allocation Time Out Value rack location 2-2 switch mounting method 2-3 series number A-1 server, name 1-5 serviceability 1-7 setting default values 4-12 Ethernet IP address 4-7 subnet mask 4-7 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 133
5-7 path, testing 5-6 performance 1-5 powering up 3-1 reliability 1-6 serviceability 1-7 specifications C-2 technical features 1-4 symbols in text xiv on equipment B-1 processor C-2 T Tab/Esc button 4-2 technical features 1-4 support xvi telephone numbers xvii Telnet access 2-7 closing a session 4-14 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 134
Channel SAN Switch 16 Installation and Hardware Guide switch circuitry 5-6 path 5-6 text conventions xiii throughput 1-5 time boot 4-15 boot prom manufacture 4-15 flash firmware update 4-15 out values 4-9 powered 4-16 up 4-16 tools, conductive field service type B-2 translative mode 1-4 Tru64 (UNIX - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 135
voltage capability 2-3 frequency 2-3 W Web access 2-7 Web Management Tools 8-2 Windows NT Alpha, downloading firmware 8-5 Windows NT Intel, downloading firmware 8-4 World Wide Name 4-14 wrist straps specifications B-2 using B-2 WWN See World Wide Name www.compaq.com xvi Index 11 - HP 158222-B21 | Fibre Channel SAN Switch 16 Installation and Hardware Guide - Page 136
Fibre Channel SAN Switch 16
Installation and Hardware Guide
Second Edition (June 2000)
Part Number EK-BCP28-IA. B01
/
161356-002
Compaq Computer Corporation