Gateway NV-53 Gateway NV50 Series User's Reference Guide - English
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- Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 1
NOTEBOOK REFERENCEGUIDE - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 2
- Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 3
Started. 15 Working safely and comfortably 16 Reducing eye strain 16 Setting up your computer desk and chair . . . . . 17 Sitting at your notebook 17 Avoiding discomfort and injury from repetitive strain 18 Connecting the AC adapter 18 Protecting from power source problems 20 Connecting to - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 4
the display properties 52 Using the projector or monitor for a presentation 53 Chapter 5: Managing Power 55 Monitoring the battery charge 56 Recharging the battery 56 Changing batteries 57 Extending battery life 58 Maximizing battery performance 58 Conserving battery power 58 Using - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 5
Cleaning the exterior 75 Cleaning the keyboard 75 Cleaning the notebook screen 76 Maintaining the battery 76 Storing batteries 77 Cleaning CDs or DVDs 77 Recovering your system 78 Creating recovery discs 79 Recovering pre-installed software and drivers . . 81 Returning to a previous system - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 6
Internet 95 Keyboard 96 Media Center 97 Memory 100 Memory card reader 101 Modem (cable or DSL 101 Modem (dial-up 101 Mouse 105 Networks (wired 106 Networks (wireless 108 Passwords 110 Power 111 Printer 111 Sound 113 Status indicators 113 Touchpad 114 Video 114 Telephone support 114 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 7
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 8
Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, your online User Guide has been - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 9
notebook contains information that identifies your notebook model and its features. Gateway Customer Care will need this information if you call for assistance. more information about your notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your notebook's label. - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 10
CHAPTER 1: About This Reference 4 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 11
CHAPTER2 Checking Out Your Notebook • Front • Left • Right • Back • Bottom • Keyboard area • LCD panel 5 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 12
Component Icon Ventilation fan Description Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked HDMI out jack Headphone jack Kensington Power lock slot connector Monitor port USB Microphone Memory card port jack reader 6 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 13
www.gateway.com Component Kensington™ lock slot Power connector Ethernet jack Monitor port HDMI out jack USB port Microphone jack Icon HDMI Description Secure your notebook to an object by connecting a Kensington cable lock to this slot. Plug the AC adapter cable into this connector. Plug an - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 14
Out Your Notebook Right DVD drive USB port Modem Power jack button Component Icon Description USB port Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port. DVD drive Insert CDs or DVDs into this drive. For more information - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 15
Back www.gateway.com Ventilation fan Component Icon Ventilation fan Description Helps cool internal components. Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin. Caution: Do - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 16
CHAPTER 2: Checking Out Your Notebook Bottom Battery Battery lock Battery latch Ventilation slots and cooling fan Memory/ Hard drive bay Component Icon Battery Battery lock Battery latch Memory bay Description Provides power when the notebook is not plugged into AC power. Slide to unlock the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 17
gateway.com Component Icon Hard drive bay Ventilation slots and cooling fan Description The hard drive is located in this bay. Helps cool internal components. Warning: Do not work Keyboard area Keyboard area for select models Speakers Status indicators Keyboard Capacitive touch keys Power/Battery - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 18
of a full-sized, computer keyboard. For more information, see "Using the keyboard" on page 27. Power indicator ❥ LED on - Notebook is on. ❥ LED blinking - Notebook is in Sleep or Hybrid Sleep mode. ❥ LED off - Notebook is off. Battery charge indicator ❥ LED orange - Battery is fully charged - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 19
www.gateway.com LCD panel Microphone Webcam Component Icon Description Webcam Use to let others see who they are communicating with when making VoIP calls. For more information, see " - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 20
CHAPTER 2: Checking Out Your Notebook 14 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 21
• Working safely and comfortably • Connecting the AC adapter • Connecting to a broadband modem or network • Connecting the optional dial-up modem • Starting your notebook • Turning off your notebook • Restarting (rebooting) your notebook • Using the status indicators • Using the keyboard • Using - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 22
use a laptop desk to protect to overheating, computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes. Reduce glare by installing shades or curtains on windows, and by installing a glare screen filter. • Use soft, indirect lighting in your work - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 23
feasible, keep your head vertical while looking at the screen. If you use an external keyboard, raise the notebook so the top of its screen is no higher than eye level. Setting up your computer desk and chair When you are setting up your computer desk and chair, make sure that the desk is the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 24
for the battery to fully charge. Power subsystem 19V DC, 65/90W AC adapter Temperature: Operating: 5 °C ~ 35 °C Non-operating: -20 °C ~ 65 °C Warning Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 25
www.gateway.com To connect the AC adapter: 1 Connect the power cord to the AC adapter. 2 Connect the AC adapter to your notebook's power connector. 3 Plug the power cord into a wall outlet. The battery charge indicator turns on (see "Front" on page 6 for the location of the battery charge indicator - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 26
battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see "Gateway contact information" on page 2. Protecting from power source problems During a power through both the power cord and the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 27
www.gateway.com To connect to a cable or DSL modem or to a wired Ethernet network: 1 Insert one end of the network cable into the network jack on your notebook. Tip When using a cable with a sleeve over the plug, pull the sleeve back to make sure that the plug locks into the jack. 2 Insert - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 28
CHAPTER 3: Setting Up and Getting Started To connect the optional modem: 1 Insert one end of the modem cable into the modem jack on your notebook. 2 Insert the other end of the modem cable into a telephone wall jack. Important The modem will not work with digital or PBX telephone lines. 22 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 29
notebook: 1 Lift the LCD panel. 2 Press the power button located above the keyboard. Tip For more information about changing the power button mode, see "Changing advanced settings" on page 64. 3 If you are starting your notebook for the first time, follow the on-screen instructions to select the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 30
Windows, see "Using Windows" and "Customizing Windows" in your online User Guide. Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook, it may enter a power-saving mode called Sleep. While in Sleep mode, the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 31
Click (Start), click the arrow next to the lock icon, then click Hibernate. The notebook saves your session and shuts down to save power. To turn off your notebook: • Click (Start), click the arrow next to the lock icon, then click Shut Down. The notebook turns off. Important If for some reason you - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 32
. The status indicators are located below the screen. Power HDD Num lock Battery Caps lock Bluetooth Indicator Icon Bluetooth Hard drive Num lock Description ❥ LED on - Bluetooth communication is turned on. ❥ LED off - Bluetooth communication is turned off. ❥ LED blinking - The drive is being - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 33
Description Caps lock ❥ LED on - Caps lock is turned on. ❥ LED off - Caps lock is turned off. Battery charge indicator ❥ LED blue - Battery is fully charged. ❥ LED red - Battery is charging. Important: This LED only lights up when your notebook is connected to AC power. Power indicator ❥ LED - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 34
Getting Started Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and to open utilities like F (Search utility), R (Run utility), and E (Computer window). Application key Press this key for quick access to shortcut menus and help - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 35
LCD ❥ An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook) ❥ Both displays at the same time For more information, see "Viewing the display on a projector, monitor, or television" on page 50. Turn the optional Bluetooth radio - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 36
Started Press and hold To... FN, then press this system key... Turns the display screen backlight off F8 to save power. Press any key to return. Play/ Pause-Plays or pauses the CD or DVD. Stop-Stops playing the CD or DVD. Previous-Skips back one CD track or DVD chapter. Next-Skips ahead one - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 37
www.gateway.com Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone. Touchpad Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 38
a USB port. You do not need to shut down the notebook to connect a USB mouse. Tip For instructions on how to adjust the double-click speed, device settings" in your online User Guide. To... Move the pointer on the screen. Do this... Select an object on the screen. Move your finger around on the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 39
gateway.com To... Do this... Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Move an object on the screen. (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. 33 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 40
PowerSave solution. The Gateway PowerSave solution uses the power-saving features of your computer's graphics sub-system to reduce overall power consumption. When you press the Gateway PowerSave key, the Windows graphics scheme will be changed to Windows Vista Basic, screen brightness reduced and - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 41
www.gateway.com Button Description Wireless switch-turn the optional IEEE 802.11 wireless network radio on or off. For more information, see "Wireless Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 42
Adjusting the brightness To adjust screen brightness: • Use the increase brightness and decrease brightness keys on the keyboard. For more information, see screen brightness. Tip For more information about the Windows Mobility Center, see "Using the Windows Mobility Center" in your online User Guide - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 43
are using external speakers, turn the knob on the front of the speakers. -ORUse the volume control buttons on the keyboard. For more information, see Mobility Center, see "Using the Windows Mobility Center" in your online User Guide. To adjust the volume from Windows: 1 Click (Volume) on the taskbar - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 44
CHAPTER 3: Setting Up and Getting Started 3 To mute the volume, click (Mute). To restore volume, click it again. 4 To adjust device volume levels, click Mixer. The Volume Mixer dialog box opens, where you can click and drag sliders for individual devices. Tip Adjust the Windows Sounds slider to - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 45
turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices that provide wireless communication. Warning In environments where the risk of interference to other devices or services with other computers on a wireless Ethernet network. To turn the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 46
+ F6. To turn the Bluetooth radio off: • Press FN + F6. Tip For more information about using your notebook on a Bluetooth Personal Area Network, see "Bluetooth Networking" in your online User Guide Help For more information about Bluetooth, click Start, then click Help and Support. Type the keyword - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 47
CHAPTER4 Using Drives and Accessories • Using the DVD drive • Using the memory card reader • Installing a printer or other peripheral device • Viewing the display on a projector, monitor, or television 43 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 48
4: Using Drives and Accessories Using the DVD drive You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 49
has this This is your drive logo... type... Multi-format double layer ROM/R/RW DVD±RW drive Blu-ray disc Use your drive for... Installing programs, playing audio CDs, playing DVDs, accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to DVD-R, DVD+R, DVD - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 50
CHAPTER 4: Using Drives and Accessories Using a tray-load DVD drive Tip For information about cleaning a CD or DVD, see "Cleaning CDs or DVDs" on page 77. [ Eject button Manual eject hole To insert a CD or DVD: 1 Press the eject button on the DVD drive. After the tray opens slightly, pull the disc - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 51
Tip Your notebook must be turned on to remove CDs and DVDs using this method. If you do not want to turn on your notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. Using the memory card reader You can use memory cards to transfer pictures from a digital - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 52
memory card To access a file on a memory card: 1 Click (Start), then click Computer. 2 Double-click the drive letter (for example, the E: drive), then double-click the file name. Removing a memory the device documentation and installation instructions. USB ports support plug-and-play and hot - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 53
www.gateway.com Connecting a USB device Your notebook has USB ports for connecting devices such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse. Important USB devices may have special installation instructions. See your USB device's installation guide. Important For - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 54
or optional HDMI port. Your notebook supports simultaneous LCD and external display. Simultaneous display lets you control a presentation from your notebook at the same time as you face your audience. To use a projector, monitor, or television: 1 Turn - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 55
www.gateway.com 3 Plug the other end of the VGA cable into the monitor port on your notebook. -ORPlug the other end of the HDMI cable into the optional HDMI port on your notebook. 4 Turn on your notebook. 5 Plug the projector's, monitor's, or television's power cord into an AC power source and turn - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 56
television. Important If a monitor, projector, or television is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Sleep mode. Adjusting the display properties If the image Center, see "Using the Windows Mobility Center" in your online User Guide. 52 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 57
www.gateway.com 2 Click (Change display settings). The Display Settings dialog box opens. 3 Click monitor 2. 4 Adjust properties such as Resolution or Colors if necessary. 5 To use the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 58
Windows Mobility Center" in your online User Guide. 2 Click (Change presentation settings). The Presentation Settings dialog box opens. 3 Adjust properties such as Turn off screen saver and Set the volume to if necessary. 4 Click OK. 5 Click Turn on to turn on the presentation settings. When you are - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 59
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing batteries • Extending battery life • Changing notebook power settings 55 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 60
life when on battery power. Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. To monitor the battery charge: • Move the mouse pointer over the power cord icon or battery icon in the taskbar - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 61
the battery. To replace the battery: 1 If your notebook is on and is connected to AC power, go to step 2. -ORIf your notebook is on and is not plugged into an AC outlet, save your work and turn off the notebook. 2 Turn your notebook over so the bottom is facing up. 3 Slide the battery lock to - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 62
CHAPTER 5: Managing Power 4 Slide the battery out of the notebook. 5 Slide a recharged battery into the notebook until it snaps into place. 6 Slide the battery lock to the locked position. 7 Turn your notebook over. 8 Open the LCD panel. Extending battery life Maximizing battery performance To get - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 63
of an external mouse. • Decrease or mute speaker volume. • Turn off all scheduled tasks. • Turn off auto-save features in Microsoft Office and other applications. • Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives. • Use the DVD drive only - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 64
outlet, or an automobile cigarette lighter, use an airplane/ automobile power adapter or power inverter. Save the battery for times when you cannot use a power adapter. • To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 65
For more information, see "Changing advanced settings" on page 64. Using power saving modes Always save your work before using Sleep mode. In Sleep mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 66
drive is automatically turned off. You can select one of the defined power plans or create a custom power plan. Three power plans are pre-defined for you: • Balanced - This is the default power plan which balances performance and battery life. • Power saver - This power plan sacrifices performance - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 67
www.gateway.com • High performance - This power plan sacrifices battery life in order to gain performance. Use this plan if you need additional computing power for your program. Your battery may not last as long as you are accustomed to under the other two power plans. To change the power plan: 1 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 68
plan. Help For more information about changing the power management settings, click Start, then click Help and Support. Type the keyword power management in the Search Help box, then press ENTER. To turn on Hybrid Sleep mode: 1 On the Select a power plan window, click Change plan settings for the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 69
www.gateway.com 3 Click the + in front of Sleep, then click the + in front of Allow hybrid sleep. 4 Change the values to On for On battery and Plugged in. Help For more information about hybrid sleep, click Start, then click Help and Support. Type the keyword hybrid in the Search Help box, then - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 70
CHAPTER 5: Managing Power 66 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 71
CHAPTER6 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Security • Power • Additional tips 67 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 72
check your notebook as luggage. • Charge the battery in case airport security asks you to start your Turn off all wireless devices while in the aircraft. Dial-up modem • Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 73
www.gateway.com Radio frequency wireless connections Important If your notebook came equipped with an . Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 and Bluetooth communication devices are examples of devices which use wireless - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 74
return your notebook to Gateway for service. To create a startup password: 1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions. You must set the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 75
, then press ENTER. 7 When you start your computer, you are prompted to enter the user password you set in step 3. • Review the information in "Protecting your notebook" in your online User Guide. Power • Take your AC power adapter to recharge the battery. If you are traveling internationally, take - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 76
been exposed to cold temperatures, let it warm to room temperature before turning it on. • Carry proof of ownership or a merchandise passport when need to install an additional driver or software. Tip You can create a Drivers and Applications Recovery disc using the Gateway Recovery Management. 72 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 77
CHAPTER7 Maintaining Your Notebook • Caring for your notebook • Cleaning your notebook • Maintaining the battery • Cleaning CDs or DVDs • Recovering your system 73 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 78
, although strong, is not made to support extra weight. • When transporting your notebook data on hard drives. • Never turn off your notebook when the drive changes. The case (and LCD panel) can become brittle and Avoid dusty or dirty work environments. Dust and AC power and remove the battery after - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 79
Warning When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets and remove the battery. Always turn off your - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 80
-based glass cleaners. Use a soft cloth and water to clean the LCD screen. Squirt a little water on the cloth (never directly on the screen), and wipe the screen with the cloth. Maintaining the battery The life span of a notebook battery is about 1.5 to 3 years, under normal conditions. As the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 81
prices. While it makes sense to have 2 or 3 extra batteries, so that you always have a fresh one charged up and ready to go, if you buy batteries and store them for years, they may not work the battery. If the battery is fully charged and you want to run on AC power, remove the battery. Cleaning CDs - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 82
Recovering your system You can solve most computer problems by following the information in "Troubleshooting" on page 87 or in the technical support pages at www.gateway.com. Problem solving may also involve reinstalling some or all of the computer's software (also called recovering or restoring - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 83
www.gateway.com Creating recovery discs If your computer experiences problems that are not recoverable by other methods, you may need to reinstall the Windows operating system and factory-loaded software and drivers. To reinstall using discs, you must create the set of recovery discs beforehand. To - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 84
The first disc begins recording, and you can watch its progress on the screen. When the disc finishes recording, the drive ejects it. 4 Remove the disc from each disc, such as "Windows Recovery Disc 1 of 2." or "Apps/Drivers Recovery disc." 5 If multiple discs are required, insert a new disc when - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 85
that did not come pre-installed on your computer, follow the instructions provided with the device. To recover your pre-installed software and drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens. - OR If you are recovering - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 86
drivers opens. 4 Click the install icon for the item you want to install, then follow the on-screen In most cases of hard-to-resolve software problems, you can return to one of these drivers. Help For more information about using Microsoft System Restore, click Start, then click Help and Support - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 87
www.gateway.com To return to a restore point: 1 Click (Start), Control Panel, System and Maintenance, then click Backup and Restore Center. The Backup and Click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer. 83 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 88
condition In case your computer experiences problems that are not recoverable has been completely re-formatted or you have installed a replacement hard drive, see "Recovering from your recovery discs" drivers: 1 Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 89
OK. Your computer restarts. 6 Follow the on-screen prompts for first-time system setup. Recovering from the hard drive during startup To reinstall Windows Vista and all pre-installed software and drivers: 1 Turn on your computer, then press ALT+F10 during startup. Gateway Recovery Management opens - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 90
your recovery discs To reinstall Windows Vista and all pre-installed software and drivers: Caution Before using your recovery discs, open the BIOS setup utility and enable the F12 boot menu. 1 Turn on your computer, insert the first system recovery disc into your optical disc drive, then restart - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 91
CHAPTER8 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 87 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 92
a qualified computer technician. While troubleshooting your notebook, follow these safety guidelines: • Never remove the memory bay cover or hard drive bay cover while your notebook is turned on, while the battery is installed, and while the modem cable, network cable, and AC power adapter are - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 93
www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 94
CHAPTER 8: Troubleshooting Diskette drive (external) The diskette drive is not recognized • Shut down and restart your notebook. • , try using the diskette again. For instructions on running Error checking, see "Checking the hard drive for errors" in your online User Guide. You see a "Non-system disk - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 95
the display settings. For instructions on changing the display settings, see "Changing screen settings" in your online User Guide. • Move your is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway's inspection standards keep these to a minimum. If you feel these - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 96
discs are flawed and cannot be read by the drive. • Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Clean the disc. For more information - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 97
are using powered speakers, make sure that they are plugged in and turned on. • Clean the disc. For more information, see "Cleaning CDs or DVDs" on page 77. • Your notebook may be experiencing some temporary memory problems. Shut down and restart your notebook. • Reinstall the audio device drivers - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 98
CHAPTER 8: Troubleshooting File management A file was accidentally deleted • Recover the file from the Recycle Bin by following the instructions in "Deleting files and folders" in your online User Guide. Caution If a file was deleted while holding down the SHIFT key or if the Recycle Bin has been - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 99
www.gateway.com The hard drive problem with your modem. For more information, see "Modem (dial-up)" on page 101. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 100
CHAPTER 8: Troubleshooting You see an "Unable to locate host" message and are unable to browse the Internet • This problem can occur Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard A keyboard character keeps repeating or you see a "Keyboard stuck" - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 101
the keyboard does not work after it dries, you may need to replace it. Media Center This section only covers problems relating to Media Center mode. Media Center mode is available only on Windows Vista Home Premium and Windows Vista Ultimate versions. To view Media Center troubleshooting information - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 102
depth and screen resolution" in your online User Guide. Help For more information about adjusting display settings, click Start, then click Help and Support. Type the keyword changing display settings in the Search Help box, then press ENTER. • Size of display device-Small computer monitors for - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 103
TVs usually have more advanced features, produce a better quality picture, and support higher screen resolutions. The video display will likely be better on a newer model device you are using. For more information, review the FAQ topic at www.gateway.com. You want to change display settings to - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 104
and Maintenance. 3 Click Administrative Tools. 4 Double-click Memory Diagnostics Tool, then follow the on-screen instructions. 100 Help For more information about troubleshooting memory errors, click Start, then click Help and Support. Type the keyword memory error in the Search Help box, then - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 105
gateway.com You see a "Not enough memory" error message • Close all programs, then restart your notebook. Memory card reader Drive letter for the memory card slot does not appear in the My Computer that came with your modem for additional troubleshooting information. Modem (dial-up) Your modem - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 106
8: Troubleshooting • Make sure that the modem cable is less than 6 feet (1.8 meters) long. • Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. • If you have additional telephone services - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 107
wall or telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. • support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 108
Troubleshooting Your 56K modem does not connect at 56K • Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service only supports a maximum modem is working and plugged problems with the modem connection. • Shut - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 109
screen appears with no data, or if you get an error such as port already open or the modem has failed to respond, the modem did not pass diagnostics. Help For more information about modem troubleshooting, click Start, then click Help and Support you can turn down the modem volume. To turn down the - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 110
Left" on page 6. • Make sure that all computers are plugged into a powered electrical outlet and turned on. • Make sure that the router is plugged into a powered electrical outlet and turned on. Most routers have lights that indicate they are working. For more information, see the documentation that - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 111
gateway computer department or network administrator for help. Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service computer account disabled. Contact your company computer - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 112
Troubleshooting Networks (wireless) You turned wireless networking on, but it takes a while to connect • When wireless networking is turned constraints in the access point user guide because the speed of a wireless computer if other computers with the same network name are within range of your - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 113
in range to connect. Internet Explorer is unable to access the Internet • Reset the power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If you previously - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 114
your company computer department or network administrator for more information. Passwords Your notebook does not accept your password Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the password. You forgot your startup password The password feature (which is set in the BIOS Setup - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 115
To test the outlet, plug a working device, such as a lamp, into the outlet and turn it on. • Make sure that the AC power adapter cables are free from cuts or damage. Replace any damaged cables. Your notebook is not working on battery power • Check the power management settings. For more information - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 116
the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is not set to - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 117
for instructions for adding additional memory. You see a "Printer is out of paper" error message After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper. Sound Help For more information about troubleshooting - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 118
is not working • Make sure that you have pressed FN+F4 to activate the external monitor option. • Make sure that the monitor is turned on and that the video cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your notebook - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 119
injury, do not attempt to troubleshoot your notebook problem if: • Power cords or plugs are damaged • Liquid has been spilled into your notebook • Your notebook was dropped • The case was damaged Instead, unplug your notebook and contact a qualified computer technician. • Have your customer ID - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 120
CHAPTER 8: Troubleshooting 116 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 121
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 117 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 122
telecommunication line cord for your dialup modem connection. Your Gateway notebook is instructions for future use. • Do not use this notebook near water or a heat source such as a radiator. • Set up the notebook on a stable work surface. • The notebook should be operated only from the type of power - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 123
if: • The power cord or plug is damaged. • Liquid has been spilled into the notebook. • The notebook does not operate properly when the operating instructions are followed. • The notebook was dropped or the cabinet is damaged. • The notebook performance changes. Replacement parts and accessories Use - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 124
or turning on Gateway for service. Additional limitations, cautions, and concerns for specific countries are listed in the specific be allowed. The power output of the wireless drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 125
gateway.com Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 Low power the instructions, may be determined by turning the equipment off - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 126
local laws. Responsible party: Gateway, Inc. 7565 Irvine Center cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 127
gateway.com If this device causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. The telephone company may request that you disconnect the equipment until the problem use a computer or other . Low power, Radio - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 128
more than 8 inches (20 cm) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your notebook, method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 129
manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. All Gateway systems equipped with CD Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 130
containers) this product was delivered in, and by disposing of or recycling used batteries properly. With your help, we can reduce the amount of natural resources needed disposed of properly. For additional recycling information specific to your area, please go to www.gateway.com/recycle.html. 126 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 131
No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 132
APPENDIX A: Legal Information 128 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 133
charge 56 recharging 18, 56 release latch 10 replacing 57 storing 77 troubleshooting 111 bays battery 57 hard drive 11 memory 10 Bluetooth system key 30 turning off 30, 41 turning on 30, 41 brightness adjusting 37 broadband modem connecting 20 C cable lock 7 cable modem 7, 20 connecting 20 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 134
, 46 manual eject hole 45, 46 CD drive See DVD drive cellular phone memory cards 47 Certificate of Authenticity 3 changing battery 56 cleaning audio CD 77 case 75 CD 77 DVD 77 keyboard 75 LCD panel 76 notebook exterior 74 screen 76 clicking 33 closing unresponsive program 25 connecting AC adapter 18 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 135
45, 46 manual eject hole 45, 46 playing 50 regional code 45 troubleshooting 92 DVD drive identifying 44 locating 8 troubleshooting 92 using 44 DVD/CD-RW drive See DVD drive DVD±RW drive See DVD drive E eject button CD 45, 46 DVD 45, 46 eject hole CD 45, 46 DVD 45, 46 EmPower power adapter 60 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 136
See connections K Kensington cable lock 70 lock slot 7 key combinations 30 keyboard buttons 28 cleaning 75 connecting 28 features 28 keys 28 locating 12 troubleshooting 96 USB port 7, 8 keys application 29 arrow 29 directional 29 Fn 29, 30 function 29 Hybrid Sleep 30 LCD/CRT 30 navigation 29 Sleep - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 137
91 LCD/CRT system key 30 line protector 68 line tester 68 lock cable 70 Kensington cable 7 M maintenance cleaning 74, 77 Media Center troubleshooting 97 media reader See memory card reader memory bay 10 troubleshooting 100 memory card reader inserting card 47 locating 7 memory cards supported 47 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 138
power 58 EmPower adapter 60 extending battery life 58 Hibernate mode 60 Hybrid Sleep mode 30, 60 indicator 24, 27 international adapter 71 management 55, 58 plans 62 Sleep mode 24, 30, 60 source problems 20 SpeedStep settings 62 status indicator 27 surge protector 20 troubleshooting 111 turning - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 139
up computer 17 sitting at computer 17 scanner installing 48 USB port 7, 8 screen resolution 53 troubleshooting 91, 114 Screen blank 31 screen objects getting information 34 moving 34 selecting 33 scroll zone 32 security startup password 70 while travelling 70 security features Kensington cable lock - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 140
95, 103 keyboard 96 LCD panel 91 Media Center 97 memory 100 memory card reader 101 modem 101 mouse 105 network 106, 108 passwords 110 power 111 printer 111 projector 114 safety guidelines 88 screen 91, 114 screen area 91 screen resolution 91 sound 113 status indicators 113 technical support 114 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 141
48 USB port 7, 8 user password 70 Windows System Restore 78 wired Ethernet troubleshooting 106 wireless Ethernet button 35 status indicator 26 troubleshooting 108 turning off 40 turning on 40 using while traveling 69 wireless network troubleshooting 108 working safely 16 V ventilation 6, 9 VGA - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 142
Index 138 - Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 143
- Gateway NV-53 | Gateway NV50 Series User's Reference Guide - English - Page 144
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