Epson WF-4720 Users Guide
Epson WF-4720 Manual
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- Epson WF-4720 | Users Guide - Page 1
WF-3720/WF-4720/WF-4730 Series User's Guide - Epson WF-4720 | Users Guide - Page 2
- Epson WF-4720 | Users Guide - Page 3
Contents WF-3720/WF-4720/WF-4730 Series User's Guide 13 Product Basics ...14 Using Epson Connect Solutions for Smartphones, Tablets, and More 35 Setting Up Epson Connect Services 35 Using Epson Email Print ...37 Using the Epson iPrint Mobile App 37 Using Epson Remote Print ...38 Using Epson Scan - Epson WF-4720 | Users Guide - Page 4
Android Printing Using the Epson Print Enabler 41 Using Fire OS Printing ...41 Using Windows 10 Mobile Printing ...42 Using Epson Print and Scan App with Windows Tablets 42 Printing and Scanning with NFC from Your Android Device 43 Wi-Fi or Wired Networking...45 Wi-Fi Infrastructure Mode Setup... - Epson WF-4720 | Users Guide - Page 5
...84 Copying Documents or Photos...84 Copying Options...85 Printing from a Computer ...88 Printing with Windows ...88 Selecting Basic Print Settings - Windows 88 Paper Source Options - Windows 91 Print Quality Options - Windows 91 Multi-Page Printing Options - Windows 91 Selecting Double-sided - Epson WF-4720 | Users Guide - Page 6
Scanning to Email ...130 Scanning to a Connected Computer 132 Control Panel Scanning Options 134 Changing Default Scan Button Settings 136 Starting a Scan Using the Epson Scan 2 Icon 137 Starting a Scan from a Scanning Program 139 Starting a Scan from a Smart Device 141 Scanning in Epson Scan - Epson WF-4720 | Users Guide - Page 7
the Fax Setup Wizard 154 Selecting the Line Type...156 Setting the Number of Rings to Answer 158 Selecting Advanced Fax Settings 159 Print Settings Faxes...190 Fax Reception ...190 Receiving Faxes Automatically 191 Receiving Faxes Manually...191 Receiving a Fax by Polling ...192 Viewing a Fax on - Epson WF-4720 | Users Guide - Page 8
Color Cartridges - Mac 220 Conserving Low Black Ink with Windows 221 Replacing the Maintenance Box...222 Adjusting Print Quality...225 Print Head Maintenance...225 Print Head Nozzle Check...225 Checking the Nozzles Using the Product Control Panel 225 Checking the Nozzles Using a Computer Utility - Epson WF-4720 | Users Guide - Page 9
Connect to a Wireless Router or Access Point 253 Network Software Cannot Find Product on a Network 254 Product Does Not Appear in Mac Printer Window 255 Cannot Print Over a Network...256 Cannot Scan Over a Network ...257 Solving Copying Problems ...258 Product Makes Noise, But Nothing Copies 259 - Epson WF-4720 | Users Guide - Page 10
Print Quality Problems ...272 White or Dark Lines in Printout ...273 Blurry or Smeared Printout ...274 Faint Printout or Printout Has Gaps 275 Grainy Printout...276 Incorrect Colors ...277 Solving Scanning Problems ...277 Scanning Software Does Not Operate Correctly 278 Cannot Start Epson Scan - Epson WF-4720 | Users Guide - Page 11
Product Software - Mac 291 Where to Get Help...291 Technical Specifications ...293 Windows System Requirements ...293 Mac System Requirements ...294 Paper Specifications ...294 Printable Area Specifications ...295 Scanning Specifications ...297 Fax Specifications ...298 Ink Cartridge Specifications - Epson WF-4720 | Users Guide - Page 12
Ink Cartridge Safety Instructions 307 LCD Screen Safety Instructions 308 Wireless Connection Safety Instructions 308 Telephone Equipment Safety Instructions 309 FCC Compliance Statement...309 Binding Arbitration and Class Waiver 312 Trademarks ...315 Copyright Notice...315 libTIFF Software - Epson WF-4720 | Users Guide - Page 13
WF-3720/WF-4720/WF-4730 Series User's Guide Welcome to the WF-3720/WF-4720/WF-4730 Series User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson WF-4720 | Users Guide - Page 14
guide, but the instructions are the same. Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Accessing the Web Config Utility Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Android Printing - Epson WF-4720 | Users Guide - Page 15
Control Panel Buttons and Lights 1 The power button and light 2 The NFC (Near Field Communication) tag 3 The received fax light 4 The supply status button 5 The network status button 6 The sound button 7 The preset button 8 The home button 9 The LCD screen 10 The help button Status Icon Information - Epson WF-4720 | Users Guide - Page 16
Icons Description Displays additional information or instructions, such as loading paper or placing a document. Displays the Supply Status screen. Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings. Quiet Mode is - Epson WF-4720 | Users Guide - Page 17
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select . • - Epson WF-4720 | Users Guide - Page 18
3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings. 18 - Epson WF-4720 | Users Guide - Page 19
. Use the numeric keypad to enter the current time. Parent topic: Using the Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary. 19 - Epson WF-4720 | Users Guide - Page 20
1. Press the home button, if necessary. 2. Press the preset button. You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select - Epson WF-4720 | Users Guide - Page 21
You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by pressing the preset button and selecting your preset name from the list. 21 - Epson WF-4720 | Users Guide - Page 22
Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select - Epson WF-4720 | Users Guide - Page 23
3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8. Press to decrease or 9. Select OK to exit. to - Epson WF-4720 | Users Guide - Page 24
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the - or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The - Epson WF-4720 | Users Guide - Page 25
Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 25 - Epson WF-4720 | Users Guide - Page 26
You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Parent topic: Using the Control Panel 26 - Epson WF-4720 | Users Guide - Page 27
Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray 6 Paper cassette 1 27 - Epson WF-4720 | Users Guide - Page 28
7 Paper cassette 2 (WF-4730 Series) 1 Output tray 2 Paper cassette edge guides 3 Paper cassette Parent topic: Product Parts Locations 28 - Epson WF-4720 | Users Guide - Page 29
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 29 - Epson WF-4720 | Users Guide - Page 30
4 USB Type A port for external devices 1 Scanner unit 2 Ink cartridge holder (do not remove) Parent topic: Product Parts Locations 30 - Epson WF-4720 | Users Guide - Page 31
updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here - Epson WF-4720 | Users Guide - Page 32
tab in the printer settings window You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by - Epson WF-4720 | Users Guide - Page 33
You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the - or + icon to decrease or increase the number of minutes. 33 - Epson WF-4720 | Users Guide - Page 34
your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. 34 - Epson WF-4720 | Users Guide - Page 35
Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe. Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an - Epson WF-4720 | Users Guide - Page 36
You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More 36 - Epson WF-4720 | Users Guide - Page 37
Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox - Epson WF-4720 | Users Guide - Page 38
the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and - Epson WF-4720 | Users Guide - Page 39
instructions on the screen to create your destination list. 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel. Parent topic: Epson . 4. Print from your device to your product. Note: For details, see the AirPrint page on the - Epson WF-4720 | Users Guide - Page 40
instructions. 10. Click Finish printer registration to complete setup and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson - Epson WF-4720 | Users Guide - Page 41
Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you - Epson WF-4720 | Users Guide - Page 42
RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network. See - Epson WF-4720 | Users Guide - Page 43
and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your mobile device. 2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that you are using the default Wi-Fi Direct password. Note: NFC printing and scanning will not work if you changed the Wi-Fi Direct - Epson WF-4720 | Users Guide - Page 44
page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your mobile device to the product NFC tag on your product again. The printer and mobile device connect. Note: If the mobile device and product disconnect, try to print or scan - Epson WF-4720 | Users Guide - Page 45
-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless - Epson WF-4720 | Users Guide - Page 46
2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note - Epson WF-4720 | Users Guide - Page 47
You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Start Setup or Change Settings. 5. Select Wi-Fi Setup Wizard. 6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 7. Select the - Epson WF-4720 | Users Guide - Page 48
network settings and select Start Setup to save them. 10. If you want to print a network setup report, select Print Check Report. (Otherwise, directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on - Epson WF-4720 | Users Guide - Page 49
-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. 1 Epson product 2 Computer with a wireless - Epson WF-4720 | Users Guide - Page 50
You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 50 - Epson WF-4720 | Users Guide - Page 51
product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, - Epson WF-4720 | Users Guide - Page 52
Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make - Epson WF-4720 | Users Guide - Page 53
Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need - Epson WF-4720 | Users Guide - Page 54
You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 54 - Epson WF-4720 | Users Guide - Page 55
Close to exit. 11. Select Connection Check to verify the connection to the email server. Email Server Settings Parent topic: Wi-Fi or Wired Networking Related tasks Scanning to Email Email Server Settings Setting name Authenticated Account Available options - Authenticated - Password Sender - Epson WF-4720 | Users Guide - Page 56
connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet - Epson WF-4720 | Users Guide - Page 57
5. Download and install your product software from the Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup Option screen, select Set up printer for the first time - Epson WF-4720 | Users Guide - Page 58
2. Press the icon. You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 58 - Epson WF-4720 | Users Guide - Page 59
do. Note: Your product may look different from the illustrations in this guide, but the instructions are the same. Loading Paper in the Cassette Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default - Epson WF-4720 | Users Guide - Page 60
1. Pull out the paper cassette. 2. Slide the edge guides outward. 60 - Epson WF-4720 | Users Guide - Page 61
Note: If you are using legal-size paper or larger, press the button and extend the paper cassette. 3. Slide the front edge guide to your paper size. 61 - Epson WF-4720 | Users Guide - Page 62
following: • Insert paper in the cassette with the glossy or printable side facedown and slide it against the front edge guide. Note: Make sure the paper is loaded against the front edge guide and not sticking out from the rear of the cassette. • Insert up to 10 envelopes with the printable side - Epson WF-4720 | Users Guide - Page 63
• Load a sheet of loose-leaf or other paper with holes as shown. Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes. 5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge - Epson WF-4720 | Users Guide - Page 64
6. Keep the cassette flat as you insert it. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and select Close. 64 - Epson WF-4720 | Users Guide - Page 65
the tabs on the edge guides and not sticking out from the rear end of the cassette. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope - Epson WF-4720 | Users Guide - Page 66
paper Recycled paper Colored paper Pre-printed paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Photo Paper Glossy4 Epson Premium Photo Paper Glossy4 Epson Ultra Premium Photo Paper Glossy4 Epson Premium Photo Paper Semi-gloss4 Envelopes - Epson WF-4720 | Users Guide - Page 67
1 Automatic and manual 2-sided printing supported; load up to 30 sheets for manual 2-sided printing 2 Manual 2-sided printing supported; load up to 30 sheets 3 Manual 2-sided printing supported; load 1 sheet at a time 4 If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a - Epson WF-4720 | Users Guide - Page 68
mm]) Double-sided Printing Capacity Auto Manual - - - - Parent topic: Loading Paper in the Cassette Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes: Borderless Paper Types • Epson Photo Paper Glossy • Epson Premium Photo Paper - Epson WF-4720 | Users Guide - Page 69
279 mm]) Parent topic: Loading Paper in the Cassette Available Epson Papers You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO - Epson WF-4720 | Users Guide - Page 70
100 20 20 20 25 50 60 100 20 20 25 50 40 20 Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Plain paper Epson Bright White Paper Letterhead paper Recycled paper Colored paper Select this paper Type or Media Type setting Plain Paper / Bright White Paper - Epson WF-4720 | Users Guide - Page 71
printed paper High-quality plain paper Envelopes Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte Epson printing from your computer General Settings > Printer Settings > Paper Source Settings - Epson WF-4720 | Users Guide - Page 72
Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Plain paper Epson Bright White Paper Letterhead paper Recycled paper Paper Type setting Plain Paper Letterhead Recycled 72 - Epson WF-4720 | Users Guide - Page 73
printed paper High-quality plain paper Envelopes Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte Epson Settings > General Settings > Printer Settings. You see a screen like this: 73 - Epson WF-4720 | Users Guide - Page 74
want to use for your print jobs. Paper Source Available settings Settings option Paper Setting Various A4/Letter Auto On Switching Off Auto Select Copy Settings Fax (WF-4730 Series) Other Error Notice Paper Size Notice Paper Type Notice Paper Setup On Auto Display Off Description - Epson WF-4720 | Users Guide - Page 75
Settings > General Settings > Printer Settings > Universal Print Settings. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the Universal Print Settings Options Parent topic: Loading Paper home button to exit. Universal Print Settings Options Select the - Epson WF-4720 | Users Guide - Page 76
On Off Skip Blank Page On Off Description Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed. Select On to skip printing of blank pages automatically Parent topic - Epson WF-4720 | Users Guide - Page 77
Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic - Epson WF-4720 | Users Guide - Page 78
1. Open the document cover. 78 - Epson WF-4720 | Users Guide - Page 79
edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. 3. Close the document cover gently to keep your original in place. Parent topic: Placing - Epson WF-4720 | Users Guide - Page 80
Originals in the Automatic Document Feeder You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make sure the originals artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them. 1. Slide the ADF edge - Epson WF-4720 | Users Guide - Page 81
2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copying, Scanning, and Faxing screens lights up. 81 - Epson WF-4720 | Users Guide - Page 82
4. Slide the ADF edge guide against the originals, but not too tightly. ADF Original Document Specifications Parent topic: Placing Originals on the Product Related topics Copying Faxing Scanning ADF Original Document Specifications You can load original documents that meet these specifications in - Epson WF-4720 | Users Guide - Page 83
. Use the scanner glass for these types: • Photos • Thermal paper • Fabric or other non-paper originals • Originals with uneven surfaces, such as embossed documents • Originals containing staples or paper clips • Originals with carbon paper backing • Originals with wet ink • Originals that are - Epson WF-4720 | Users Guide - Page 84
documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF. 2. Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy. You see - Epson WF-4720 | Users Guide - Page 85
icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Available Epson Papers Related tasks Using Presets - Varying levels 1>1-Sided 1>2-Sided Description Copies the document in black and white Copies the document in color Adjusts the lightness or - Epson WF-4720 | Users Guide - Page 86
sheet Copies multiple page documents onto one sheet. Scroll down and select the document orientation and layout order settings as necessary. Specifies the document type of your originals and adjusts the quality of your copies Select to print multiple copies of a multi-page document in unordered - Epson WF-4720 | Users Guide - Page 87
Copying option Available settings ID Card Copy Off On Borderless Copy Off On Standard Medium Minimum Description Select On to copy both sides of an ID card onto one side of a sheet of paper Adjusts the amount to expand the original photo when printing borderless photos Parent topic: Copying 87 - Epson WF-4720 | Users Guide - Page 88
your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing on a Mac Printing From - Epson WF-4720 | Users Guide - Page 89
. Note: You may also need to select Properties or Preferences to view your print settings. You see the Main tab of your printer settings window: 4. For the Paper Source setting (WF-4730 Series), select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the - Epson WF-4720 | Users Guide - Page 90
text and graphics in black or shades of gray, select the Black/Grayscale setting. 11. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you want. 12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select - Epson WF-4720 | Users Guide - Page 91
print on the paper loaded in that source. (WF-4730 Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple - Epson WF-4720 | Users Guide - Page 92
side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the short - Epson WF-4720 | Users Guide - Page 93
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 93 - Epson WF-4720 | Users Guide - Page 94
software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8. Click OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed - Epson WF-4720 | Users Guide - Page 95
pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink - Epson WF-4720 | Users Guide - Page 96
your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of - Epson WF-4720 | Users Guide - Page 97
and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following - Epson WF-4720 | Users Guide - Page 98
in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If - Epson WF-4720 | Users Guide - Page 99
profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image - Epson WF-4720 | Users Guide - Page 100
in either the left, right, or center of the page. Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name Note: The user name, computer name, date, and time come from the Windows Control - Epson WF-4720 | Users Guide - Page 101
quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your - Epson WF-4720 | Users Guide - Page 102
Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 102 - Epson WF-4720 | Users Guide - Page 103
Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other - Epson WF-4720 | Users Guide - Page 104
other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page - Epson WF-4720 | Users Guide - Page 105
, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 10: Right-click and select Control Panel > Hardware - Epson WF-4720 | Users Guide - Page 106
click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the or group permissions in the Security tab. 3. Click Driver Settings. You see this window: 4. Select the checkbox for each setting you want to - Epson WF-4720 | Users Guide - Page 107
headers and footers Allows color printing Allows printing in black or shades of gray only Allows printing on one side of the paper only Allows printing on both sides of the paper Prohibits multi-page settings Allows printing of 2 pages on one sheet of paper Allows printing of 4 pages on one sheet of - Epson WF-4720 | Users Guide - Page 108
settings. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults - Epson WF-4720 | Users Guide - Page 109
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows - Epson WF-4720 | Users Guide - Page 110
time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access - Epson WF-4720 | Users Guide - Page 111
to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or - Epson WF-4720 | Users Guide - Page 112
OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see - Epson WF-4720 | Users Guide - Page 113
7. Select any application-specific settings that appear on the screen, such as those shown in the image above for the Preview application. 8. Select Print Settings from the pop-up menu. You see these settings: 9. Select the Paper Source you wish to print from. (WF-4730 Series) 113 - Epson WF-4720 | Users Guide - Page 114
or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Printing Your Document or Photo - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. (WF-4730 Series) Auto Select - Epson WF-4720 | Users Guide - Page 115
Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup - Epson WF-4720 | Users Guide - Page 116
to create a custom paper size, but the Quality setting will be limited to Normal. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2. Select the orientation of your document or photo as shown in the - Epson WF-4720 | Users Guide - Page 117
• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert - Epson WF-4720 | Users Guide - Page 118
2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test - Epson WF-4720 | Users Guide - Page 119
side in double-sided printing. Parent topic: Selecting Double-sided Printing Settings - Mac Managing Color - Mac You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1. Select Color Matching from - Epson WF-4720 | Users Guide - Page 120
these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors - Epson WF-4720 | Users Guide - Page 121
Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options - Epson WF-4720 | Users Guide - Page 122
- Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during - Epson WF-4720 | Users Guide - Page 123
may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the - Epson WF-4720 | Users Guide - Page 124
Pause or Pause Printer. • To display other printer information, click Settings or Supply Levels. Parent topic: Printing Your Document or Photo - Mac Printing From a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your - Epson WF-4720 | Users Guide - Page 125
have Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps. Parent topic: Printing from a Computer Related tasks Using Google - Epson WF-4720 | Users Guide - Page 126
and connected the product to your computer or network. Note: Restart your computer after installing the product software to enable scanning from the control panel. 2. Place your original on the product for scanning. Note: To scan a multi-page document, place your originals in the ADF. 3. Press - Epson WF-4720 | Users Guide - Page 127
you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only). To use this feature, you must first set up WSD (Web Services for Devices) on the computer. 6. Follow the instructions in the next sections - Epson WF-4720 | Users Guide - Page 128
LCD Screen Using Epson Scan to Cloud Related topics Placing Originals on the Product Scanning to a Network Folder or FTP Server You can scan an image and Place your original on the product for scanning. Note: To scan a multi-page document, place your originals in the ADF. 2. Press the home button - Epson WF-4720 | Users Guide - Page 129
on the Communication Mode setting you selected: • SMB: \\host name\folder • FTP: ftp://host name/folder name 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8. Scroll down and select File Settings. Change the File Name if necessary. 9. Select any additional - Epson WF-4720 | Users Guide - Page 130
address from the Contacts list. Make sure the date and time are set correctly so the time stamps on your emails are accurate. 1. Place your original on the product for scanning. Note: To scan a multi-page document, place all of the pages in the ADF. 2. Press the home button, if necessary. 3. Select - Epson WF-4720 | Users Guide - Page 131
to enter the address for the recipient and press OK. • Select History to choose an email address from your recent scan history. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8. Scroll down and change the Subject and File Name settings if necessary. 9. Select - Epson WF-4720 | Users Guide - Page 132
product control panel. Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. Note: To scan a multi-page document, place all of the pages in the ADF. 2. Press the home button, if necessary - Epson WF-4720 | Users Guide - Page 133
from the displayed list. (If the computer is not listed, select Search Again.) • If you computer is connected to your product using a USB cable, select USB Connection. 7. Select Save as PDF and choose one of the following options: • Save as JPEG to save the scanned scanned image as a JPEG file. 133 - Epson WF-4720 | Users Guide - Page 134
. • Attach to email to open the default email software on your computer and save the scanned document or images as a JPEG email attachment. • Follow custom setting to save the scanned document or image using custom settings you have selected using the Event Manager custom scan settings option. Note - Epson WF-4720 | Users Guide - Page 135
the Compression Ratio and PDF Settings. Select for scanned files that you can print from a device. Multi Page TIFF documents are scanned in black and white. Select for documents Select for photos Select for highest quality printing Select the page size for documents, then select the orientation of - Epson WF-4720 | Users Guide - Page 136
your product uses when you scan to your computer using the product buttons. You do this using the Event Manager program. 1. Do one of the following to open Event Manager: • Windows 10: Click , select All apps, select EPSON Software, and select Event Manager. • Windows 8.x: Navigate to the Apps - Epson WF-4720 | Users Guide - Page 137
as necessary. 6. Click OK. 7. Click Close to close the Event Manager window. Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All - Epson WF-4720 | Users Guide - Page 138
You see an Epson Scan 2 window like this: 138 - Epson WF-4720 | Users Guide - Page 139
a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions - Epson WF-4720 | Users Guide - Page 140
You see an Epson Scan 2 window like this: 140 - Epson WF-4720 | Users Guide - Page 141
from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: Your device must be connected to the same wireless network as your Epson product. If you have an NFC-enabled - Epson WF-4720 | Users Guide - Page 142
You see this window: 142 - Epson WF-4720 | Users Guide - Page 143
as the Image Type setting. 5. Select the Resolution setting you want to use for your scan. 6. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 7. Reinsert your original into the ADF, if necessary. 8. Select any of the additional - Epson WF-4720 | Users Guide - Page 144
Note: You must select a file format that supports multi-page such as PDF or Multi-TIFF. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings - Epson WF-4720 | Users Guide - Page 145
Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install - Epson WF-4720 | Users Guide - Page 146
Click OK. 11. Confirm the File Name setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available - Epson WF-4720 | Users Guide - Page 147
to modify or retouch your scanned image.) PNG (*.png) An image format that does not lose quality during editing. TIFF (*.tif) A file format created for exchanging data between many programs, such as graphic and DTP software. Multi-TIFF (*.tif) A TIFF file format when multiple pages are saved to the - Epson WF-4720 | Users Guide - Page 148
based on how you will use the scanned image: • Email/view on a computer screen/post on the web: 96 to 200 dpi • Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi Parent topic: Scanning in Epson Scan 2 Creating Contacts for Scanning You can create a list of contacts for - Epson WF-4720 | Users Guide - Page 149
name\folder • FTP: ftp://host name/folder name 9. Select OK. Note: If you need to edit or delete scanning contacts, the procedures are the same as for fax contacts. Parent topic: Scanning Related tasks Entering Characters on the LCD Screen Related topics Setting Up Contacts Using the Product Control - Epson WF-4720 | Users Guide - Page 150
different from the illustrations in this guide, but the instructions are the same. Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Checking Fax Status Printing - Epson WF-4720 | Users Guide - Page 151
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WF-4720 | Users Guide - Page 152
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 152 - Epson WF-4720 | Users Guide - Page 153
the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before - Epson WF-4720 | Users Guide - Page 154
Wizard Selecting the Line Type Setting the Number of Rings to Answer Parent topic: Setting Up Fax Features Using the Fax Setup Wizard You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically displayed when the product is turned on for the first time - Epson WF-4720 | Users Guide - Page 155
the source of the faxes you send. 9. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to be used for incoming faxes or select On. Go to step 12. • If you - Epson WF-4720 | Users Guide - Page 156
Yes to receive faxes automatically or select No to receive faxes manually. Note: If you connect an external answering machine and select and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions - Epson WF-4720 | Users Guide - Page 157
3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. You see a screen like this: 8. Set the switch to Use to activate the setting. 157 - Epson WF-4720 | Users Guide - Page 158
9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to - Epson WF-4720 | Users Guide - Page 159
6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and - Epson WF-4720 | Users Guide - Page 160
3. Select General Settings 4. Scroll down and select Fax Settings. You see a screen like this: 5. Select the group of settings you want to change. Print Settings - Fax Basic Settings - Fax Security Settings - Fax 160 - Epson WF-4720 | Users Guide - Page 161
On Off On Off On Off All Pages Received First Page Received On Off Description Select to reduce the size of large received faxes to fit on the paper size in the selected paper source. Select to print large incoming faxes at their original size on multiple sheets, if necessary. Select how to split - Epson WF-4720 | Users Guide - Page 162
before using this function.) Select On to reduce noise during printing. (Printing speed may be reduced.) Parent topic: Selecting Advanced Fax Settings On Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Off Turns off Error Correction Mode ( - Epson WF-4720 | Users Guide - Page 163
to Answer Remote Receive Options PSTN PBX Fax Header Your Phone Number Manual Auto All Single Double Triple Double&Triple 1 to 9 Off On fax should be printed; a telephone must be connected to the product Automatically receives and prints faxes. If you are using a Distinctive Ring Service on your - Epson WF-4720 | Users Guide - Page 164
Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts. Parent topic: Selecting contacts list or history. Requires you to enter fax numbers twice to prevent errors. Selects whether or not to display a recipient confirmation screen before a fax - Epson WF-4720 | Users Guide - Page 165
1. Do one of the following: • Windows 10: Click and select All apps, then select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see - Epson WF-4720 | Users Guide - Page 166
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WF-4720 | Users Guide - Page 167
Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer also set up contact groups to send a fax message to multiple contacts. Setting Up Contacts Using the Product Control Panel Importing - Epson WF-4720 | Users Guide - Page 168
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up - Epson WF-4720 | Users Guide - Page 169
You see a screen like this: 4. Press the Add Entry icon. 5. Select Add Contact. You see a screen like this: 6. Select the number you want to use for the contact you are adding. 7. Select the Contact field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK. 169 - Epson WF-4720 | Users Guide - Page 170
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and press OK. (This field is optional.) 9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax - Epson WF-4720 | Users Guide - Page 171
Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients. Note: You can create up to 100 contacts and contact groups combined. You must create a contact before creating a contact group. 1. Press the - Epson WF-4720 | Users Guide - Page 172
You see a screen like this: 3. Select Contacts 4. Press the Add Entry icon. 5. Select Add Group. You see a screen like this: 6. Select the number you want to use for the group you are adding. 172 - Epson WF-4720 | Users Guide - Page 173
7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK. (This field is optional.) 9. - Epson WF-4720 | Users Guide - Page 174
Book to the PC-FAX Phone Book in the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select All apps > EPSON Software. • Windows 8.x: Navigate to the Apps screen. 174 - Epson WF-4720 | Users Guide - Page 175
• Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 175 - Epson WF-4720 | Users Guide - Page 176
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book into - Epson WF-4720 | Users Guide - Page 177
. Note: You can create up to 60 speed dial and group dial entries combined. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open - Epson WF-4720 | Users Guide - Page 178
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 178 - Epson WF-4720 | Users Guide - Page 179
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and - Epson WF-4720 | Users Guide - Page 180
machine does not print in color, your fax is automatically sent in black-and-white. 1. Place your original on the product for faxing. 2. Press the home button, if necessary. 3. Select Fax. You see a screen like this: 4. Do one of the following to select fax recipients: • Manually - Epson WF-4720 | Users Guide - Page 181
and select your settings. 6. If you want to preview your fax in black-and-white on the LCD, press the icon. (If the preview looks faxing, select Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product dials the - Epson WF-4720 | Users Guide - Page 182
On Send Fax Later Off On Description Sets the size for a document placed on the scanner glass Select whether to scan images in color or black and white Adjusts the scan resolution and print quality of outgoing faxes Lets you select from various density levels Automatically removes any background - Epson WF-4720 | Users Guide - Page 183
of Image Inside of Image Transmission Report Print on Error Print Do Not Print Description Lets you include a header, your phone number, or a destination list in the selected location on your outgoing faxes Lets you select when to print transmission reports Parent topic: Sending Faxes from - Epson WF-4720 | Users Guide - Page 184
select OK. 9. Select Send. Note: To cancel faxing, select Cancel. After scanning your originals, your product dials the number and sends the fax at the Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet. 1. Open the - Epson WF-4720 | Users Guide - Page 185
the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click Help. 4. Select the Page Range as necessary. (Leave the Number of copies set - Epson WF-4720 | Users Guide - Page 186
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 186 - Epson WF-4720 | Users Guide - Page 187
recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter Mac You can send a fax from a Mac printing program using the FAX Utility. You can fax up to 100 pages at a time, including a cover sheet. 1. Open - Epson WF-4720 | Users Guide - Page 188
utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note: Leave the Copies setting set to - Epson WF-4720 | Users Guide - Page 189
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 189 - Epson WF-4720 | Users Guide - Page 190
sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen (Using the Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto. 190 - Epson WF-4720 | Users Guide - Page 191
for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD - Epson WF-4720 | Users Guide - Page 192
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WF-4720 | Users Guide - Page 193
6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8. Select Polling to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Inbox) You can save received faxes in your product's memory and view them on the LCD screen. 1. Press - Epson WF-4720 | Users Guide - Page 194
for the inbox. Note: You cannot set an Inbox password if you chose to print faxes when the inbox is full. 11. Press the home button. 12. icon. 15. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the - Epson WF-4720 | Users Guide - Page 195
supported print the fax. Parent topic: Receiving Faxes Selecting Received Fax Options Using the Fax Utility - Windows You can select options for use with received faxes using the FAX Utility for Windows. 1. Do one of the following: • Windows 10: Click and select All apps, then select EPSON Software - Epson WF-4720 | Users Guide - Page 196
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 196 - Epson WF-4720 | Users Guide - Page 197
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in - Epson WF-4720 | Users Guide - Page 198
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control - Epson WF-4720 | Users Guide - Page 199
Log Prints the fax log automatically. Select On (Every 30) to print the fax log after every 30 faxes. Select On (Time) to print a report at a specific time. Prints automatically if more than 30 faxes arrive. Attach Fax Image to Report Prints transmission reports with an image of the first faxed page - Epson WF-4720 | Users Guide - Page 200
Report Format Selects the amount of information on fax reports. Parent topic: Printing Fax Reports 200 - Epson WF-4720 | Users Guide - Page 201
Using External USB Devices with Your Product Follow the instructions here to work with an external USB device connected to your product. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files on a USB Device Connecting a USB Device Connect your - Epson WF-4720 | Users Guide - Page 202
USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: • Windows: Open the My Computer, Computer, This PC, or Windows Explorer utility. Then right - Epson WF-4720 | Users Guide - Page 203
return to the thumbnail image view and select additional photos. • To select all photos, select the menu icon and select Select all photos. 5. Select Print Settings and select the necessary settings. 6. Select Copies and use the numeric keypad to select the number of copies (up to 99). 7. When you - Epson WF-4720 | Users Guide - Page 204
and type you want to print on Prints the photo in black and white Prints the photo in color Advanced settings Print settings Layout Fit Frame may occur) Leaves a small margin around the image Prints 20 images on one page Prints thumbnail images with file information Automatically crops the photo - Epson WF-4720 | Users Guide - Page 205
printing multi-page TIFF files Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices - Epson WF-4720 | Users Guide - Page 206
3. Select General Settings. You see a screen like this: 4. Select Printer Settings. 5. Select Memory Device Interface. You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 206 - Epson WF-4720 | Users Guide - Page 207
connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1. Make sure your product is connected to a computer. 2. Insert a USB device into the USB port on the front of your product. 3. Do one of the following to access your USB device - Epson WF-4720 | Users Guide - Page 208
flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. Note: The WF-3720 does not include a user-replaceable maintenance box. You may also need to replace a cartridge that is more than - Epson WF-4720 | Users Guide - Page 209
Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer. Note: The WF-3720 - Epson WF-4720 | Users Guide - Page 210
You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate - Epson WF-4720 | Users Guide - Page 211
the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box - Epson WF-4720 | Users Guide - Page 212
the status of your ink cartridges and maintenance box using a utility on your Mac. Note: The WF-3720 does not include a user-replaceable maintenance box. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and - Epson WF-4720 | Users Guide - Page 213
new maintenance box or ink cartridges. Maintenance box part number: T67150 Note: The WF-3720 does not include a user-replaceable maintenance box. Note: For best printing results, use up a cartridge within 6 months of opening the package. WF-3720 Series Ink color Black Cyan Part number Standard - Epson WF-4720 | Users Guide - Page 214
WF-4720/WF-4730 Series Ink color Black Cyan Magenta Yellow Part number Standard-capacity 802 802 802 802 High-capacity 802XL 802XL 802XL 802XL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges - Epson WF-4720 | Users Guide - Page 215
2. Lift up the scanner unit until it clicks. Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it. 215 - Epson WF-4720 | Users Guide - Page 216
not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach - Epson WF-4720 | Users Guide - Page 217
on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6. Remove the yellow tape from the cartridge. WF-3720 Series WF-4720/WF-4730 Series Caution: Do not remove any other labels or seals, or ink will leak - Epson WF-4720 | Users Guide - Page 218
7. Insert the new cartridge into the holder and push it down until it clicks into place. 8. Lower the scanner unit and select Completed on the LCD screen. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds. When you see a confirmation - Epson WF-4720 | Users Guide - Page 219
topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing from your computer using black ink. Replace the - Epson WF-4720 | Users Guide - Page 220
on an envelope. Note: While a color cartridge is expended, you cannot print faxes, make copies, or print from Epson Connect or a mobile device. 1. Click the printer icon in the Dock. 2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or button to - Epson WF-4720 | Users Guide - Page 221
Paper or Envelope as the paper type setting. 13. Select the Grayscale option. 14. Click Print to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color - Epson WF-4720 | Users Guide - Page 222
remains disabled until you install a new black ink cartridge. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Note: The WF-3720 does not include a user-replaceable maintenance box. Caution: Do not - Epson WF-4720 | Users Guide - Page 223
your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 223 - Epson WF-4720 | Users Guide - Page 224
6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the tab on the maintenance box cover and reattach it. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 224 - Epson WF-4720 | Users Guide - Page 225
head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Print Head Maintenance If your printouts become too light, or you see dark or light bands - Epson WF-4720 | Users Guide - Page 226
3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Select Start. The nozzle pattern prints. 226 - Epson WF-4720 | Users Guide - Page 227
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-4720/4730 Series WF-3720 Series Print head needs cleaning WF-4720/4730 Series WF-3720 Series 227 - Epson WF-4720 | Users Guide - Page 228
ink cartridges may be old or damaged and needs to be replaced. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Checking the Nozzles Using a Computer Utility You can check the print . Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and - Epson WF-4720 | Users Guide - Page 229
You see a window like this: 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-4720/4730 Series 229 - Epson WF-4720 | Users Guide - Page 230
WF-3720 Series Print head needs cleaning WF-4720/4730 Series WF-3720 Series 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning 230 - Epson WF-4720 | Users Guide - Page 231
to clean it when a cartridge is low. You must replace the cartridge first. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks - Epson WF-4720 | Users Guide - Page 232
again. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Loading Paper in the Cassette Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows or Mac computer. 1. Load a few sheets of plain paper in - Epson WF-4720 | Users Guide - Page 233
. • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4. Click Start to - Epson WF-4720 | Users Guide - Page 234
cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-4720/4730 Series WF-3720 Series Print head needs cleaning WF-4720/4730 Series 234 - Epson WF-4720 | Users Guide - Page 235
WF-3720 Series • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don't see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning - Epson WF-4720 | Users Guide - Page 236
in your printout are misaligned. • Vertical Alignment if your printout is blurry. • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. 236 - Epson WF-4720 | Users Guide - Page 237
patterns on the alignment sheet and select the following on the LCD screen, depending on the alignment pattern you printed: • Ruled Line Alignment: For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. • Vertical Alignment: For patterns 1 through - Epson WF-4720 | Users Guide - Page 238
necessary. 6. Follow the on-screen instructions to clean the paper guide. 7. Repeat these steps as necessary until the paper comes out clean. Note: If the paper is not clean after cleaning several times, try cleaning the other paper sources (WF-4730 Series). Parent topic: Adjusting Print Quality 238 - Epson WF-4720 | Users Guide - Page 239
Related tasks Loading Paper in the Cassette 239 - Epson WF-4720 | Users Guide - Page 240
these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product - Epson WF-4720 | Users Guide - Page 241
5. Open the document cover. 241 - Epson WF-4720 | Users Guide - Page 242
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened the glass surface with any force. Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left. 7. Close the document cover. 242 - Epson WF-4720 | Users Guide - Page 243
8. Open the ADF cover. 243 - Epson WF-4720 | Users Guide - Page 244
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. • Do not carry the product by its control panel; this may damage - Epson WF-4720 | Users Guide - Page 245
your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product output tray and paper support. 6. Remove any memory device inserted in the product. 7. Lift up the scanner unit and check to see if the print head is in the far - Epson WF-4720 | Users Guide - Page 246
product. Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts - Epson WF-4720 | Users Guide - Page 247
Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software - Epson WF-4720 | Users Guide - Page 248
. Check that the printer driver is installed on the computer and that the USB port settings for the printer are correct. Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you - Epson WF-4720 | Users Guide - Page 249
Related topics Solving Paper Problems Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product paper in the product. 3. Press the home button, if necessary. 4. Select Maintenance. You see a screen like this: 5. Select Print Head Nozzle Check. 249 - Epson WF-4720 | Users Guide - Page 250
your printer software. • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print - Epson WF-4720 | Users Guide - Page 251
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and - Epson WF-4720 | Users Guide - Page 252
Setup Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install the ink cartridges, the product must charge its print problems installing software, disconnect the cable and carefully follow the instructions on - Epson WF-4720 | Users Guide - Page 253
Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting - Epson WF-4720 | Users Guide - Page 254
topic: Solving Network Problems Related tasks Enabling Wi-Fi Direct Mode Printing a Network Status Sheet Selecting Wireless Network Settings from the Control Panel Related topics Wi-Fi or Wired Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product - Epson WF-4720 | Users Guide - Page 255
See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window If your product does not appear in - Epson WF-4720 | Users Guide - Page 256
service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print manually. • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print - Epson WF-4720 | Users Guide - Page 257
Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not - Epson WF-4720 | Users Guide - Page 258
software on your wireless router or access point. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Smart Device Starting a Scan from a Scanning Program Solving Copying Problems - Epson WF-4720 | Users Guide - Page 259
. • If the nozzle check page does not print, but the product's power is on, make sure your product software is installed correctly. • Make sure your product is level (not tilted). Parent topic: Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise - Epson WF-4720 | Users Guide - Page 260
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder ADF Original Document Specifications Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product - Epson WF-4720 | Users Guide - Page 261
cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette. • If multiple pages feed at once, remove the paper, fan the - Epson WF-4720 | Users Guide - Page 262
2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper. 262 - Epson WF-4720 | Users Guide - Page 263
error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems Jam Problems in the Rear Cover If paper has jammed in the rear cover, follow the steps here to clear the jam. 1. Cancel the print job, - Epson WF-4720 | Users Guide - Page 264
error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print - Epson WF-4720 | Users Guide - Page 265
4. Carefully remove any jammed pages from beneath the ADF. 5. Close the ADF cover, then raise the document cover. 6. Carefully remove any jammed pages. 7. Lower the document cover. 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your - Epson WF-4720 | Users Guide - Page 266
Paper or Media Type Settings - Printing Software Related tasks Cancelling Printing Using the Product Loading Paper in the Cassette Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: When printing using AirPrint, the available - Epson WF-4720 | Users Guide - Page 267
. If it still does not print, connect your product directly to your computer instead of the hub. • Make sure the printer status is not offline or pending. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly. • In - Epson WF-4720 | Users Guide - Page 268
Select Enable EPSON Status Monitor 3 and click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar. 8. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If - Epson WF-4720 | Users Guide - Page 269
if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on - Epson WF-4720 | Users Guide - Page 270
setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try these - Epson WF-4720 | Users Guide - Page 271
use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Incorrect Characters Print If incorrect characters appear in your - Epson WF-4720 | Users Guide - Page 272
edges of the scanner glass. You can use the preview option in your printer software to check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows Selecting - Epson WF-4720 | Users Guide - Page 273
Media Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting Additional Layout and Print Options - Windows Selecting Printing Preferences - Mac Loading Paper in the Cassette Related topics Replacing Ink Cartridges and Maintenance Boxes 273 - Epson WF-4720 | Users Guide - Page 274
and Envelopes in the Extended Settings of the printer software. (Turning this setting on will decrease print speed.) • Remove each sheet from the output tray as it is printed. • Avoid handling printouts on glossy paper right after printing to allow the ink to set. • Turn off any high speed settings - Epson WF-4720 | Users Guide - Page 275
Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Loading Paper in the Cassette Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes - Epson WF-4720 | Users Guide - Page 276
the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks - Epson WF-4720 | Users Guide - Page 277
Managing Color - Mac Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check these solutions if you have problems scanning with your product. Scanning Software Does - Epson WF-4720 | Users Guide - Page 278
Cannot Start Epson Scan 2 Scanning is Slow Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. - Epson WF-4720 | Users Guide - Page 279
multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scanning - Epson WF-4720 | Users Guide - Page 280
you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab - Epson WF-4720 | Users Guide - Page 281
on the scanner glass. • Do not move your original or your product during scanning. • Your Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning - Epson WF-4720 | Users Guide - Page 282
, yellow, and black). Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings - Epson WF-4720 | Users Guide - Page 283
Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working. • Make sure - Epson WF-4720 | Users Guide - Page 284
designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP. If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks - Epson WF-4720 | Users Guide - Page 285
sure the Receive Mode is set to Manual. Note: When answering a call that Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Fax Memory Full Error Appears If you see an error a computer, turn on the selected computer. Once the faxes are saved on the computer, - Epson WF-4720 | Users Guide - Page 286
Poor If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution setting on the control . • Try enabling the error correction mode (ECM) setting. Parent topic: Solving Faxing Problems Related references Fax Sending Options - Epson WF-4720 | Users Guide - Page 287
fax. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors. The product cannot print received faxes if an error has occurred with the product, such - Epson WF-4720 | Users Guide - Page 288
image file format is not supported. Parent topic: Solving USB Device Problems Related references External USB Device Specifications USB Device Photo File Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Related topics Viewing and Printing from the LCD Screen - Epson WF-4720 | Users Guide - Page 289
from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems Uninstalling Product Software - Epson WF-4720 | Users Guide - Page 290
your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any - Epson WF-4720 | Users Guide - Page 291
driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services - Epson WF-4720 | Users Guide - Page 292
Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with - Epson WF-4720 | Users Guide - Page 293
Epson products for proper disposal. Windows System Requirements Mac System Requirements Paper Specifications Printable Area Specifications Scanning Specifications Fax Specifications Ink Cartridge To use your product and its software, your computer should use one of these Microsoft operating - Epson WF-4720 | Users Guide - Page 294
Server 2003R2 • Windows Server 2003 Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical - Epson WF-4720 | Users Guide - Page 295
inches [102 × 181 mm]) Half Letter (5.5 × 8.5 inches [140 × 216 mm]) Plain paper and paper distributed by Epson 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Weight No. 10 (4.1 × 9.5 inches [105 Note: When printing borderless, quality may decline in the expanded printable area. 295 - Epson WF-4720 | Users Guide - Page 296
Single sheets 1 Top and sides: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.85 inch (47 mm) 3 Reduced print quality area/bottom: 1.77 inch (45 mm) Borderless 1 Reduced print quality area/top: 1.97 inch (50 mm) 2 Reduced print quality area/bottom: 1.89 inch (48 mm) 296 - Epson WF-4720 | Users Guide - Page 297
quality area/right: 0.71 inch (18 mm) 4 Reduced print quality area/left: 1.85 inch (47 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Flatbed, color CIS 10200 × 14040 pixels - Epson WF-4720 | Users Guide - Page 298
: 16 bits per pixel internal 1 bit per pixel external LED Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Resolution Page memory Black-and-white and color fax capability (ITU-T Super Group 3) Standard analog (household) telephone lines PBX (Private Branch - Epson WF-4720 | Users Guide - Page 299
settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink remains in the cartridge after the "replace cartridge" indicator comes on. Color Cartridge life Temperature Cyan, Magenta, Yellow, Black Opened package: 6 months Unopened package: do not use if - Epson WF-4720 | Users Guide - Page 300
inches (425 mm) Depth WF-3720/WF-4720 Series: Stored: 14.9 inches (378 mm) Printing: 14.9 inches (378 mm) WF-4730 Series: Stored: 15.3 inches (388 mm) Printing: 19.8 inches (503 mm) Weight WF-3720 Series: (without ink cartridges and power 19.0 lb (8.6 kg) cord) WF-4720 Series: 20.1 lb - Epson WF-4720 | Users Guide - Page 301
Rated frequency range Rated current Power consumption 50 to 60 Hz WF-3720 Series: 0.5 to 0.3 A WF-4720 Series: 0.6 to 0.4 A WF-4730 Series: 0.6 to 0.4 A WF-3720 Series: Standalone copying: Approximately 15 W (ISO/IEC24712) Ready mode: Approximately 6.3 W Sleep mode: Approximately 1.2 W Power off - Epson WF-4720 | Users Guide - Page 302
computer Hi-Speed USB (for external USB device) Note: Epson driver • Security settings (such as passwords, encryption, etc.) • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson - Epson WF-4720 | Users Guide - Page 303
for WPA/WPA2 Personal WEP (64/128 bit) 2.4 GHz 19.8 dBm (EIRP) Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Ethernet Standard Communication mode Connector IEEE802.3i/u (10BASE-T); use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk - Epson WF-4720 | Users Guide - Page 304
equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to radio interference to the licensed service, this device is intended to - Epson WF-4720 | Users Guide - Page 305
Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic - Epson WF-4720 | Users Guide - Page 306
connecting the product to a computer or other device with a cable white cable inside the product. • Do not move the print head by hand; this may damage the product. • Do originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. - Epson WF-4720 | Users Guide - Page 307
the product and refer servicing to qualified service personnel under the following instructions. • Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may prevent the product from printing. • Before transporting the product, make sure that the print - Epson WF-4720 | Users Guide - Page 308
ink cartridge ink supply port or surrounding area. • Use an ink cartridge before the date printed on its package. • Do not dismantle an ink cartridge. This could damage the print head. • Store ink cartridges in a cool, dark place. • After bringing an ink cartridge ; contact Epson for support. • - Epson WF-4720 | Users Guide - Page 309
Instructions When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson you in advance that temporary discontinuance of service may be required. But if advance - Epson WF-4720 | Users Guide - Page 310
service. If you have problems with this product and require technical or customer support, please visit www.epson any person to use a computer or other electronic device, bottom of each transmitted page or on the first page of the transmission, the the link below for instructions on entering fax - Epson WF-4720 | Users Guide - Page 311
condition que la somme des IES de tous les dispositifs n'excède pas cinq. CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Related tasks Using the Fax Setup Wizard 311 - Epson WF-4720 | Users Guide - Page 312
Epson arising out of or relating to this Agreement, Epson branded products (hardware and including any related software), or other transaction involving you and Epson us if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute - Epson WF-4720 | Users Guide - Page 313
MORE THAN ONE PARTY'S CLAIMS WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION PROCEEDING. 1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any - Epson WF-4720 | Users Guide - Page 314
(30) days of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the - Epson WF-4720 | Users Guide - Page 315
of Wi-Fi Alliance®. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be - Epson WF-4720 | Users Guide - Page 316
comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from Times for Power Management for Epson Products Copyright Attribution Parent topic: Notices libTIFF Software Acknowledgment Copyright © - Epson WF-4720 | Users Guide - Page 317
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards
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WF-3720/WF-4720/WF-4730 Series
User's Guide