Epson TM-H6000IV with Validation Technical Reference Guide
Epson TM-H6000IV with Validation Manual
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- Epson TM-H6000IV with Validation | Technical Reference Guide - Page 1
Technical Reference Guide Product Overview Describes features and general specifications for the develop applications. Handling Describes how to handle the product. Replacement of the TM-H6000III Describes precautions for replacement. Appendix Describes interfaces, connectors, and character code - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 2
with Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable against any damages or problems arising from . ESC/POS is compatible with all types of EPSON POS printers and displays (excluding the TM-C100 printer). ESC/POS is designed to reduce - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 3
For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 4
this equipment, do not continue to use it. Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice. • If you open the DIP switch cover, be sure to close the cover and tighten the screw after adjusting the DIP switch - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 5
or lean on this product. Equipment may fall or collapse, causing breakage and possible injury. • Take care not to injure your fingers on the manual cutter: ∗ When you remove printed paper. ∗ When you perform other operations, such as loading/replacing roll paper. • Do not open the roll paper cover - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 6
Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Chapter 5 Replacement of the TM-H6000III Appendix Specifications of Interfaces and Connectors Character Code Tables 6 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 7
Contents ■ For Safety...3 Key to Symbols ...3 Warnings ...4 Cautions...5 ■ Restriction of Use ...5 ■ About this Manual ...6 Aim of the Manual...6 Manual Content ...6 Product Overview 11 ■ Features ...11 ■ Product Configurations ...13 Interfaces ...13 Colors ...13 Accessories...14 ■ Part Names and - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 8
Reliability ...37 Environmental Conditions ...38 External Dimensions and Mass...39 ■ Option Specifications ...40 Power Supply Unit (PS-180) ...40 Setup 41 ■ Flow of Setup...41 ■ Installing the Printer...42 Important Notes ...42 ■ Adjusting the Paper Roll Near-End (NE) Sensor 43 ■ Changing the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 9
to Get Drivers, Manuals, and the Utility Paper 99 Inserting Slip Paper ...99 Inserting Validation Paper (For Validation Models 101 Installing and Replacing Roll Paper Reader 107 ■ Preparing for Transport ...108 Replacement of the TM-H6000III 109 ■ Compatibility ...109 Printing ...109 Number of - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 10
Two-Color Printing...111 Ink Ribbon Cartridge...111 Overall Dimensions ...112 ■ Additional Functions and Functional Improvements 113 Print Speed ...113 Receipt Print Density ...113 Slip Paper...114 Bar codes ...114 Tone...114 Interface ...114 Connection of Customer Display ...115 Customized Value - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 11
and specifications of the product. Features The TM-H6000IV is a high-end POS printer that can paper easy. • The validation model printer can print an 8-line validation. Receipt printing • is standard equipment. • Paper-saving function is supported. Software • Command protocol is based on the ESC - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 12
Interfaces • Various interface boards (EPSON UB series) can be used. • A built-in USB interface is also available for serial/parallel be exempted, depending on their components.) Others • Small footprint and simple design. • Direct connection of EPSON customer display series (DM-D) is possible. 12 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 13
TM-H6000IV: a standard model that can perform slip printing and receipt printing and a validation model that can also perform validation interface model • Wireless LAN interface model Colors • ECW (Epson Cool White) • EDG (Epson Dark Gray) Built-in USB interface (Only for serial/parallel interface - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 14
32, ERC-43*1) • Power switch cover • Connector cover • User's manual • Warranty certificate*2 *1: Only for the model with the endorsement printer. (Model: AC-170) • Interface boards (UB series) • EPSON customer display series (DM-D) • Paper guide for 58 mm width paper (Model: PG-58II) For Engergy - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 15
Roll paper cover Receipt unit Chapter 1 Product Overview Control panel Manual cutter 1 Front cover Power switch Power Switch Turns the printer on information about ESC/POS commands, see the ESC/POS Application Programming Guide. Power Switch Cover Install the power switch cover included with - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 16
Control Panel (Power) LED Error LED Paper LED Slip LED Feed button Release button Power LED (Green) • Lights when the power supply is on. • Goes out when the power supply is turned off. Error LED (Orange) Lights or flashes when the printer is offline. • Lights after the power is turned on or after a - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 17
Chapter 1 Product Overview Feed button Pressing this button once feeds paper by one line. Holding this button down feeds paper continuously. Release button Pressing this button releases inserted slip paper. Enabling/disabling of the Feed and Release buttons can be selected by a command. If the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 18
Connectors All cables are connected to the connector panel on the lower rear of the printer. Interface Serial Ethernet Customer display Power supply Parallel Drawer kick-out USB interface • Interface connector: Connects the printer with the host computer interface. The interface type - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 19
Chapter 1 Product Overview Error Status When an error occurs, the printer stops operating, goes offline, and the Error LED flashes. There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Automatically Recoverable Errors Printing is no - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 20
or turn the power off and on to recover. *: Occurs only when memory switch 8-8 is set to ON. The error recovery command is valid only if a recoverable error (excluding automatically recoverable errors) occurs. Unrecoverable Errors Printing is no longer possible when unrecoverable errors occur. The - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 21
Chapter 1 Product Overview Error Error description Interface board error* The interface board is not connected. Circuit error A circuit error is detected. Error LED flash code Approx. 320 ms *: This error occurs when the interface board is not connected, DIP switch 2-2 is set to On, and the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 22
Receipt Enhancement (R/E) • User-defined page • Maintenance counter As a guide when you program applications, NV memory should be rewritten 10 or TM-H6000IV Utility or NV graphics memory print mode. • For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User's Manual - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 23
autocuts, and printer operation time after the printer starts working, is automatically stored in NV memory. You can read or reset the information with the TM-H6000IV Utility, the Status API of the APD, or OPOS ADK to use it for periodical checks or part replacement. 23 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 24
Product Specifications Printing method Receipt Slip/Endorsement Cutting method MICR reader (factory option) Interfaces Buffers Receive buffer Download buffer NV graphics data User NV memory Bar code/two-dimensional symbol printing Ink ribbon cartridge Supplied voltage Overall dimensions (H - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 25
Chapter 1 Product Overview Printing Specifications Slip printing Printing method Serial impact dot matrix Head wire configuration 9-pin vertical line, wire pitch approximately 0.353 mm {1/72"} Printing direction Bidirectional, minimum distance printing Printing speed* Front Approx. 5.7 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 26
level at 24V and 25°C {77°F}. *2: Initial setting. Programmable by commands. • When changing the paper width, you need to install the optional 58 mm paper guide (PG-58II) and to change the setting for the paper width with the customized value. To change the paper width, see "Changing the Paper Width - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 27
Chapter 1 Product Overview Character Specifications Slip printing Number of characters Alphanumeric characters: 95 Extended graphics: 128 × 12 pages (including user-defined page) International characters: 37 character types Character structure Font A: 5 × 9 Font B: 7 × 9 Endorsement font: 5 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 28
Paper Specifications Slip printing Types Form Size (W × L) Thickness Normal paper (single- ply) Copy paper (front) Copy paper (endorsement) Normal paper, pressure sensitive paper, carbon copy paper Cut sheet 68 to 230 mm × 68 to 297 mm {2.68 to 9.06" × 2.68 to 11.69"} 0.09 to 0.22 mm {0.0035 to - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 29
.)] • Do not use paper that has holes or dark positions with low reflection (less than 40% reflection) on the back at the validation sensor (only for the validation models). Paper inserting direction Area where holes are prohibited and reflection 7 rate on the front should be 20 40% or more - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 30
Receipt printing Type Form Size Roll paper diameter Roll paper spool Roll width when taken up Paper width Specified roll paper type 80 mm {3.15"} width paper printing 58 mm {2.28"} width paper printing Thermal paper Roll paper 83 mm {3.27"} maximum Inside: 12 mm {0.47"}, Outside: 18 mm {0.71"} - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 31
Chapter 1 Product Overview Printable Area Slip (front) printing 5 Top margin 85.4 5.6 57.15 40.0 18.4 When a model with E/P performs back feeding after front printing completed. When a model without E/P performs back feeding after front printing completed. When the printer ejects paper - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 32
Slip (validation) printing 85.4 5.6 32.8 18.4 Bottom margin [units: mm (All the numeric values are typical.)] Receipt printing (80 mm paper width) 79.5 ± 0.5 72.2* 3.7 ± 2.0 [units: mm (*: typical)] • - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 33
Receipt printing (58 mm paper width) 57.5 ± 0.5 Chapter 1 Product Overview 50.8* 3.1 ± 2.0 1 [units: mm (*: typical)] 33 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 34
Printing and Cutting Positions Manual-cutter position Autocutter blade position Approx. 10 mm Approx. 24 mm Center of the print dotline Paper feed direction The values above may vary slightly - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 35
Chapter 1 Product Overview MICR Reader (Factory-Installed Option) Reading method Supported fonts Recognition rate* Magnetic bias E13B, CMC7 (Alphabets are not supported.) Recognition rate: 99% or more Recognition error rate: 0.1% or less *: When using ANSI/ISO specified paper at 25°C {77°F} - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 36
Electrical Characteristics Supply voltage DC 24V ± 7% Ripple voltage: 300 mVpp or less (for models with MICR reader) Current consumption (when using the PS180 at 24V) Standby Operating Slip printing Receipt printing Mean: Approximately 0.1 A Mean: Approximately 1.7 A Mean: Approximately 1.8 A - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 37
Chapter 1 Product Overview Reliability Life Slip printer section/ Number of carriage 1,200,000 times for each section Endorsement driving times printer section Number of paper Total for the sections: 27,000,000 lines feeds Print head 200 million characters (when printing with Font B only - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 38
operating, receipt printer section) Approximately 55 dB (bystander position) (including autocutting operation) Note: The values above are measured in the Epson evaluation condition. Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 39
Chapter 1 Product Overview External Dimensions and Mass The external dimensions and mass of the standard model (with MICR reader and E/P) • Height: Approximately 181 mm {7.13"} • Width: Approximately 160 mm {6.30"} • Depth: Approximately 278 mm {10.94"} (excluding the connector cover) • Mass: - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 40
Black (matte) For Energy Star printers, always use the power supply that came with your printer. For detailed information about the PS-180, see the instruction manual for the PS-180. 40 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 41
Chapter 2 Setup Setup This chapter describes setup and installation of the product and peripherals. Flow of Setup This chapter consists of the following sections, along with the setup flow of the product and peripherals. 1. Installing the Printer (page 42) 2. Adjusting the Paper Roll Near-End (NE) - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 42
Installing the Printer Important Notes • The printer must be installed horizontally on a flat surface (not tilted). • Do not place the printer in dusty locations. • Do not knock or strike the printer. This may cause printing errors. • Do not place any liquids or drinks on the printer case. • Do not - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 43
Chapter 2 Setup Adjusting the Paper Roll Near-End (NE) Sensor Below are two situations where a roll paper NE sensor adjustment is required. • To adjust the detection position to suit the diameter of the roll paper core used. • To adjust the detection position of the remaining amount of roll paper. - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 44
paper, but you can change the printer to print on 58 mm {2.28"} width paper by installing the optional roll paper guide. Follow the steps below to install the roll paper guide. • Because some parts of the print head and the autocutter contact the platen and they may become worn out in - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 45
Chapter 2 Setup Setting the DIP Switches On this printer, you can make various settings with DIP switches. Functions of the DIP switches differ depending on the interface. Setting Procedure Follow the steps below to change the DIP switch settings. CAUTION Before you remove the DIP switch cover, - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 46
) can be set to any of the values listed in the lower portion of the row using a command, memory switch setting mode, or the TM-H6000IV Utility. (See "Setting the Memory Switches/Receipt Enhancement" on page 65.) Depending on print conditions, such as print duty, print head temperature, and data - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 47
Chapter 2 Setup DIP Switch Bank 2 SW Function ON OFF Initial setting • Offline 2-1 Handshaking (BUSY condition) Receive buffer full OFF • Receive buffer full Customer display (DM-D) 2-2 connection Connected Not connected OFF 2-3 ∼ 2-4 Selects print density See "Selecting the Print - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 48
For Parallel Interface DIP Switch Bank 1 SW Function 1-1 1-2 1-3 ∼ 1-8 Auto line feed Receive buffer capacity Reserved ON OFF Always enabled 45 bytes Always disabled 4 KB Fixed to OFF Initial setting OFF OFF OFF DIP Switch Bank 2 SW Function ON OFF 2-1 2-2 2-3 ∼ 2-4 2-5 ∼ 2-7 2-8 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 49
Always disabled 4 KB Fixed to OFF Disabled Enabled Factory setting OFF OFF OFF OFF *: Valid only when the system configuration is set so that the USB driver can support the USB power-saving function. 2 DIP Switch Bank 2 SW 2-1 2-2 2-3 ∼ 2-4 2-5 ∼ 2-7 2-8 Function ON OFF Handshaking (BUSY - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 50
For Ethernet/Wireless LAN Interface DIP Switch Bank 1 SW Function 1-1 1-2 1-3 ∼ 1-8 Auto line feed Receive buffer capacity Reserved ON OFF Always enabled 45 bytes Always disabled 4 KB Fixed to OFF Initial setting OFF OFF OFF DIP Switch Bank 2 SW Function ON OFF 2-1 2-2 2-3 ∼ 2-4 2-5 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 51
Chapter 2 Setup Selecting the Print Density (DIP Switches 2-3/2-4) Function Print density (standard) Print density (darker than standard) Print density (dark) SW 2-3 OFF ON OFF SW 2-4 OFF OFF ON Depending on the paper type, it is recommended to set the print density as shown in the table below - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 52
Selecting the BUSY Status With DIP switch 2-1, you can select conditions for invoking a BUSY state as either of the following: • When the receive buffer is full • When the receive buffer is full or the printer is offline In either case above, the printer enters the BUSY state after power is turned - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 53
to the host computer via the serial port. Power supply unit + AC cable DM-D Serial cable Extension cable for power supply Serial cable Modular cable TM-H6000IV Cash drawer 53 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 54
interface via a customer display (DM-D). Power supply unit + AC cable Extension cable for power supply Modular cable Serial cable DM-D Serial cable TM-H6000IV Cash drawer Y connection This printer is connected to the host computer via the serial port. When a customer display (DM-D) is to be - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 55
Chapter 2 Setup Connecting the serial interface (RS-232) cable WARNING Be sure to turn off the power supply for both the printer and host computer before connecting the cables. Use a null modem serial cable to connect the printer. 1 Insert the interface cable connector firmly into the interface - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 56
to the cash drawer. DM-D Power supply unit + AC cable Serial cable Extension cable for power supply Parallel cable Modular cable TM-H6000IV Cash drawer Connecting the parallel interface cable 1 Insert the interface cable connector firmly into the interface connector on the connector panel - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 57
computer via the serial port. Power supply unit + AC cable DM-D Extension cable for power supply 2 Serial cable USB cable Modular cable TM-H6000IV Cash drawer Y connection This printer is connected to the host computer via the USB port. When a customer display (DM-D) is to be connected - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 58
Connecting the USB interface cable 1 Put the USB cable through the locking wire saddle. Putting the USB cable through the locking wire saddle, as shown in the figure below, prevents the cable from coming unplugged. Locking wire saddle USB cable 2 Connect the USB cable from the host computer to the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 59
by a LAN cable via a hub. Ethernet interface connection diagram The modular cable is connected to the cash drawer. Power supply unit + AC cable Serial cable TM-H6000IV Power supply unit + AC cable DM-D Modular cable Cash drawer 2 10/100BASE-T 59 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 60
E02 and the UB-E02 Technical Reference Guide from one of the following URLs or ask your dealer: • For customers in North America, go to the following web site: http://www.epsonexpert.com/ • For customers in other countries, go to the following web site: http://www.epson-pos.com/ Connect a 10/100BASE - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 61
wireless LAN interface, see the UB-R02/R03 Technical Reference Guide. Wireless LAN interface connection diagram • To use the epson-pos.com/ • Initial setting of the UB-R02 is ad hoc mode. 2 Ad hoc mode Infrastructure mode TM-H6000IV Power supply unit + AC cable Access point TM-H6000IV - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 62
PS-180 or an equivalent product as the power supply unit. Before using the power supply unit, read carefully the user's manual enclosed with it. WARNING • Always use the EPSON PS-180 or an equivalent product as the power supply unit. Using a nonstandard power supply can result in electric shock - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 63
3 Connect the plug of the AC cable to the wall socket. Chapter 2 Setup • Be sure to unplug the AC cable from the wall socket whenever connecting or disconnecting the power supply unit to the printer. WARNING Failure to do so may result in damage to the power supply unit or the printer. • Make - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 64
Attaching the Connector Cover Follow the steps below to attach the connector cover to protect cables. 1 Align 2 projections A on the top of the connector cover with holes in the back of the printer. 2 Push the connector cover forward so that the projections B at the bottom of the printer fit - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 65
methods shown in the table below; TM-H6000IV Utility, Memory Switch Setting Mode, or Customized Values Settings\Setting Methods TM-H6000IV Utility Memory Switch Setting Mode ESC detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User's Manual. • For information - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 66
Power on notice • Transmits (initial setting) • Does not transmit Error signal output • Enabled (initial setting) • Disabled This function is valid only when using the parallel interface. Slip paper jam detection • Enabled (initial setting) • Disabled Receipt unit open during printing • Offline - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 67
KB • 384 KB (initial setting) Interface selection Selectable from: automatic selection, fixed to UB interface, or fixed to built-in USB. The TM-H6000IV has dual interfaces: a built-in USB interface and another interface selected by the customer. (The selectable interface is referred to as the "UB - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 68
be performed only when one-part energizing is selected. Roll paper width • 80 mm (initial setting) • 58 mm • Be sure to install the roll paper guide (model: PG-58II) when you select the 58 mm paper width. (See "Changing the Paper Width" on page 44.) • Because some parts of the print - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 69
• Enabled • Disabled (initial setting) For the combination of the offline causes and executable commands, see the ESC/POS Application Programming Guide. 2 Power supply unit capacity Selectable from levels 1 to 3 (Low ∼ High) (initial setting: level 3) Autocutting at roll paper cover close • Cuts - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 70
Transmission speed for serial interface When DIP switches 1-7 and 1-8 are set to ON, the value (initially 38400) can be set to 2400, 4800, 9600, 19200, 38400, 57600, or 115200. (See "Transmission Speed (DIP Switches 1-7/1-8)" on page 46.) The transmission speed can be set with DIP switches 1-7 and - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 71
Chapter 2 Setup Connecting the Cash Drawer Use the cash drawer handled by EPSON or your dealer. Connecting the Drawer Kick-out Cable • Specifications of drawers differ depending on makers or models. When you use a drawer other than specified, - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 72
Drawer Connection Circuitry () Drawer kick-out connector With shielded Drawer kick-out solenoid 8 Control device Drawer open/close switch Printer side User side [Drawer kick-out side] 72 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 73
. For information about the driver operating environment, see the installation manual for each driver. When you develop a new application • Use use of application assets. You can use all functions, including ones not supported by OPOS ADK or APD, by using ESC/POS commands through your driver - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 74
ESC/POS is the Epson original printer command system. With ESC/POS commands, you can directly control all the TM printer functions, but detailed command functions are listed below. See the ESC/POS Application Programming Guide for more details. ESC/POS command functions Commands Active sheet Roll - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 75
Chapter 3 Application Development Information Turn underline mode on/off ✔ ✔ ✔ Turn emphasized mode on/off ✔ ✔ ✔ Select character font ✔ ✔ ✔ Select character size ✔ ✔ ✔ Turn smoothing mode on/off ✔ Turn double-strike mode on/off ✔ ✔ ✔ Turn upside-down print mode on/off ✔ ✔ - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 76
Set left margin ✔ ✔ ✔ Set print area width Select justification ✔ ✔ ✔ ✔*1 ✔ ✔ ✔ Set absolute print position ✔ ✔ ✔ ✔ Set relative print position ✔ ✔ ✔ Set print position to the beginning of ✔ ✔ ✔ ✔ print line Set print area in page mode ✔ ✔ Select print direction in page - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 77
Print the specified download graphics data Store the graphics data in the print buffer (raster format) Specify Windows BMP NV graphics data Specify Windows BMP download graphics data Select bit-image mode Status commands Enable/disable Automatic Status Back (ASB) Customize ASB-status bits Transmit - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 78
PDF417: Print the symbol data in the symbol storage area ✔ PDF417: Transmit the size information of the symbol data in the symbol storage ✔ area QR Code: Select the model ✔ QR Code: Set the size of the module ✔ QR Code: Set the error correction level ✔ QR Code: Store the data in the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 79
Chapter 3 Application Development Information Composite Symbology: Set the width of module ✔ Composite Symbology: Set the maximum width of GS1 DataBar ✔ Expanded Stacked Composite Symbology: Select font for HRI characters ✔ Composite Symbology: Store the data ✔ in the symbol storage area - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 80
Transmit the transmission conditions for the serial interface ✔ ✔ ✔ ✔ Save the setting values from the work ✔ ✔ ✔ ✔ area into the storage area Load the setting values stored in the storage area to the work area ✔ ✔ ✔ ✔ Select the setting values loaded to the ✔ ✔ ✔ ✔ work area - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 81
Chapter 3 Application Development Information Enable/disable transmission of paper status ✔ ✔ ✔ ✔ Execute test print Select the print speed Select the number of parts for the thermal head energizing ✔ ✔ ✔ ✔ ✔ ✔ Initialize maintenance counter Transmit maintenance counter Receipt - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 82
drivers, manuals, and the TM-H6000IV Utility from one of the following URLs. For customers in North America, go to the following web site: http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site: http://www.epson-pos.com - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 83
thin clients to meet the system requirements. JavaPOS ADK Installation Guide EPSON TM Virtual Port Driver: TM Virtual Port Driver User's Manual This driver is a Serial-USB and Parallel-USB conversion driver to make an EPSON TM/BA/EU printer connected via USB accessible from a POS application - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 84
printer model name when you use the TM-H6000IV with the APD Ver. 4.00 ~ 4.04. TM-H6000IV Printer Model Setting Utility User's Manual TM Net WinConfig: Use for IP address or wireless LAN setting. • TM Net WinConfig User's Guide • UB-E02 Technical Reference Guide • UB-R02/R03 Technical Reference - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 85
the current status of the printer (on the roll paper) and resident characters as a test print (roll paper, slip paper, and validation paper). You can confirm the following information with the status print. • ROM version • Interface setting • Buffer capacity setting • Busy condition setting - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 86
Starting the status print and test print on the roll paper Follow the steps below to start a status print and test print on the roll paper. 1 Install the roll paper. 2 Close all covers and the receipt unit. 3 While pressing the Feed button, turn on the printer. (Keep pressing the button until the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 87
. (Keep pressing the buttons until the Slip LED starts flashing.) The printer goes into the validation insertion waiting status. 3 Insert validation paper. The printer prints a rolling pattern on the validation paper, using only the built-in character set. After printing the following message, the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 88
Hexadecimal Dumping Mode In the hexadecimal dumping mode, the printer prints the data transmitted from a host computer in hexadecimal numbers and their corresponding characters on the roll paper. Starting the hexadecimal dumping mode Follow the steps below to run this mode. • If there is no - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 89
: Less than 1 second Mode Selection : 1 second or more" 4 Press the Feed button. (Keep pressing the button until the printer starts printing.) The printer starts printing instructions. 89 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 90
5 After the printing has been completed, press the Feed button. 6 Press the Feed button again. (Keep pressing the button until the printer starts printing.) The printer starts printing the NV graphics information. Turn the power off and on to return to the normal mode. 90 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 91
Selection : 1 second or more" 4 Press the Feed button. (Keep pressing the button until the printer starts printing.) The printer starts printing instructions. 5 After the printing has been completed, press the Feed button twice. 6 Press the Feed button again. (Keep pressing the button until the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 92
: Less than 1 second Mode Selection : 1 second or more" 4 Press the Feed button. (Keep pressing the button until the printer starts printing.) The printer starts printing instructions. 92 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 93
Feed button 3 times. 6 Press the Feed button again. (Keep pressing the button until the printer starts printing.) The printer starts printing instructions. Follow them. After one setting has been completed, the printer stores the setting and then starts initializing. After that, the printer returns - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 94
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the Ribbon Cartridge • It is recommended to use genuine Epson ink ribbon cartridges (ERC-32). Use of nongenuine ink ribbon cartridges may cause damage that is not covered by Epson's warranties. • When the print is faint and the print quality is not - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 96
3 Remove the used ribbon cartridge, if there is one. 4 Turn the knob on the new ribbon cartridge in the direction of the arrow marked on the cartridge 2 or 3 times to remove any slack in the ribbon. 5 Insert a new ribbon cartridge until it clicks into place. If there is slack or a fold in the ribbon - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 97
cartridge for the endorsement printer. It is recommended to use genuine Epson ink ribbon cartridges (ERC-43). Use of nongenuine ink ribbon cartridges may cause damage that is not covered by Epson's warranties. 1 Turn on the printer. 2 Pull the lever on the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 98
5 Insert a new ribbon cartridge until it clicks into place. If there is slack or a fold in the ribbon, reinstall it. 6 Turn the knob in the marked direction 2 or 3 times again to remove any slack in the ribbon. 7 Close the receipt unit. 98 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 99
The printer may be damaged. • Do not touch the manual cutter with your hands. The manual cutter blade is sharp and may cause injury. Use paper the paper face up with the right paper edge against the right side of the paper guide, and insert it as far as it will go. For models with the MICR reader, - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 100
3 Insert the paper straight until the top edge of the paper touches the stopper. 4 When the printer starts feeding the paper, release it immediately. 5 Pull the ejected paper straight up out of the printer. 100 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 101
Chapter 4 Handling Inserting Validation Paper (For Validation Models) Insert the validation paper in the same way as normal slip printer. 2 Insert the paper with the right paper edge against the right side of the paper guide at the printer top, and insert it as far as it will go. 3 Insert the paper - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 102
Installing and Replacing Roll Paper Paper must not be pasted to the roll paper spool. 1 Open the roll paper cover using the tabs on both sides of the roll paper cover. 2 Remove the used roll paper core, if there is one. 3 Insert the roll paper in the correct direction. 102 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 103
4 Pull out some paper, and close the roll paper cover. Chapter 4 Handling 5 Tear off the paper with the manual cutter. 4 103 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 104
Removing Jammed Paper Removing Jammed Slip Paper 1 Turn off the printer. 2 Open the front cover using the tabs on both sides of the front cover. 3 Open the front carriage unit using the lever at the right of the front carriage unit. 4 Remove the jammed paper. 104 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 105
Chapter 4 Handling Removing Jammed Roll Paper When a roll paper jam occurs, never pull out the paper forcibly. Turn off the printer,open the roll paper cover, and remove the jammed paper. CAUTION Do not touch the thermal head (See"Cleaning the Printer" on page 106.) because it can be very hot - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 106
, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. Cleaning the Thermal Head Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality. CAUTION • After printing, the thermal head can be - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 107
sheet only one time; then discard it. You can also perform MICR head cleaning with the TM-H6000IV Utility. For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User's Manual. 1 Install the roll paper. See "Installing and Replacing Roll Paper" on page 102. 2 Turn off - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 108
Preparing for Transport Follow the steps below to transport the printer. 1 Turn off the printer. 2 Remove the power supply connector. 3 Remove the roll paper. 4 Pack the printer upright. 108 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 109
the customized value (See "Setting the Memory Switches/Receipt Enhancement" on page 65.); however it does not usually need to be changed. TM-H6000IV TM-H6000III Number of head energizing part • One-part energizing • Two-part energizing • Four-part energizing Not changeable Printable Area The - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 110
for the serial interface model. Printer Status The TM-H6000IV goes to the same status under the same conditions as the TM-H6000III. You can replace the TM-H6000IV with the TM-H6000III without modifying applications. Logo Registration The TM-H6000IV can register logos in the NV memory (NVRAM) with - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 111
by an APD other than Ver. 4.00 ~ 4.04, you can replace it with the TM-H6000IV without modifying the APD. OPOS ADK If the TM-H6000III was controlled by an OPOS ADK, you can replace it with the TM-H6000IV without modifying the OPOS ADK. Two-Color Printing You cannot perform two-color receipt printing - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 112
, since its overall dimensions and weight are smaller than those of the TM-H6000III. TM-H6000IV H: 181 × W: 186 × D: 278 mm 4.4 kg {H: 7.13 × W: 7.32" × D: 10.94" 9.70 lb} TM-H6000III H: 185 × W: 186 × D: 298 mm 5.3 kg {H: 7.28 × W: 7.32" × D: 11.73" 11.68 lb} 185 186 298 The figures above - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 113
increased the print speed of endorsement and receipt printing. Also, the receipt print speed of the TM-H6000IV is selectable from 13 levels with the customized value. TM-H6000IV TM-H6000III Endorsement print speed* Approx. 4.0 lps Approx. 1.9 lps Receipt print speed Max. 300 mm/s Max. 200 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 114
Slip Paper You can use thicker slip paper with the TM-H6000IV than with the TM-H6000III. You can also use copy paper for endorsement printing with the TM-H6000IV. TM-H6000IV TM-H6000III Thickness of normal paper (single-ply) 0.09 ∼ 0.22 mm 0.09 ∼ 0.20 mm Total thickness of copy paper (slip) - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 115
value functions are added. However, the function to select the black-color density in two-color printing is deleted, since the TM-H6000IV cannot perform two-color printing. • Roll paper width • Receipt print speed • Interface selection • Command execution during offline • Number of head - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 116
printing (resettable/cumulative) • Number of times driving platen/roller opening and closing mechanism (resettable/ cumulative) Power Supply Unit Capacity For the TM-H6000IV, the power supply load can be lowered by automatically changing the print speed, depending on the print duty. You can set this - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 117
For detailed information about LAN or wireless LAN, see one of the following: • LAN: UB-E02 Technical Reference Guide • Wireless LAN: UB-R02/R03 Technical Reference Guide RS-232 Serial Interface Interface board specifications (RS-232-compliant) Item Specifications Data transfer method Serial - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 118
Functions of each connector pin Pin no. Signal name Signal direction Function 1 FG - Frame ground 2 TXD Output Transmission data 3 RXD Input Reception data 4 RTS Output Equivalent to DTR signal (pin 20) 6 DSR Input This signal indicates whether the host computer can receive - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 119
Appendix XON/XOFF When XON/XOFF control is selected, the printer transmits the XON or XOFF signals as follows. The transmission timing of XON/XOFF differs, depending on the setting of DIP switch 2-1. Signal Printer status DIP switch 2-1 1 (ON) 0 (OFF) XON 1) When the printer goes online - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 120
IEEE 1284 Parallel Interface Modes The IEEE 1284 parallel interface supports the following two modes. Mode Communication direction Other information Compatibility mode Host → Printer communication Centronics-compliant Reverse mode Printer → Host communication Assumes a data transfer from - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 121
Appendix Interface signals Pin Source 1 Host 2 Host/Ptr 3 Host/Ptr 4 Host/Ptr 5 Host/Ptr 6 Host/Ptr 7 Host/Ptr 8 Host/Ptr 9 Host/Ptr 10 Printer 11 Printer 12 Printer 13 Printer 14 Host 15 16 17 18 Printer 19 20 21 22 23 24 25 26 27 Compatibility Mode - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 122
Pin Source Compatibility Mode Nibble Mode Byte Mode 28 29 30 31 Host 32 Printer 33 34 Printer 35 Printer 36 Host GND GND GND Init Fault GND DK_STATUS +5V SelectIn GND GND GND Init DataAvail/Data0,4 ND ND ND 1284-Active GND GND GND Init DataAvail ND ND ND 1284-Active NC: Not - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 123
speed Transmission method Power supply specifications Current consumed by USB bus USB packet size (with full-speed connection) USB bulk OUT (TM) USB bulk IN (TM) USB device class According to USB 2.0 specifications USB Full-Speed (12 Mbps) USB bulk transmission method USB self power supply function - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 124
Character Code Tables • The character code tables show only character configurations. They do not show the actual print pattern. • "SP" in the table shows a space. Common to All Pages When the international character set (See "International Character Sets" on page 137.) is USA: 124 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 125
Page 0 [PC437: USA, Standard Europe] Appendix 125 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 126
Page 1 (Katakana) 126 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 127
Page 2 (PC850: Multilingual) Appendix 127 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 128
Page 3 (PC860: Portuguese) 128 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 129
Page 4 (PC863: Canadian-French) Appendix 129 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 130
Page 5 (PC865: Nordic) 130 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 131
Page 16 (WPC1252) Appendix 131 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 132
Page 17 (PC866: Cyrillic #2) 132 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 133
Page 18 (PC852: Latin2) Appendix 133 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 134
Page 19 (PC858: Euro) 134 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 135
Appendix Page 254 (User-Defined Page) The page 254 is available only for slip printing* (except for the endorsement font). Spaces are defined for the font A. The following fonts are defined for the font B as default. (Character structure: 7 × 7) *: For endorsement printing, available only when the - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 136
Page 255 (User-Defined Page) Spaces are defined for the font A and endorsement font of slip printing and the font A and font B of receipt printing. The following fonts are defined for the font B of slip printing as default. (Character structure: 7 × 7) HEX 8 9 A B C D E F 0 Ç É á · · - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 137
International Character Sets Appendix Country USA France Germany U.K. Denmark I Sweden Italy Spain I Ja pan Norway Denmark II Spain II Latin America Korea ASCII code (Hex) 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E Pt W 137 - Epson TM-H6000IV with Validation | Technical Reference Guide - Page 138
138
Describes how to control the printer and necessary information
when you develop applications.
Describes setup and installation of the product and peripherals.
Describes how to handle the product.
Describes precautions for replacement.
Describes interfaces, connectors, and character code tables.
Describes features and general specifications for the product.
Technical Reference Guide
M00034100
Rev. A
Product Overview
Setup
Application Development Information
Handling
Replacement of the TM-H6000III
Appendix