Epson SureLab D1070 SE Administrator Guide

Epson SureLab D1070 SE Manual

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  • Epson SureLab D1070 SE | Administrator Guide - Page 1
    Administrator's Guide
  • Epson SureLab D1070 SE | Administrator Guide - Page 2
    Manual 6 Operating System References 6 Introduction Manual Component 7 Terms Used in this Guide 7 Terms 7 Example of Network Environment 9 Printer Connection Types 12 Printer Settings and Management Flow of the Printer AirPrint Setup 35 Using Epson Connect Service 35 Product Security
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    Administrator's Guide Contents Checking the Error Message 46 Printing a Network Connection Report 47 Checking the Communication Status 52 Performing the Connection Test 54 Initializing the Network Settings 54 Trouble Case 56 Cannot Access Web Conf gi 56 Issues when Sharing Printers 57 T he
  • Epson SureLab D1070 SE | Administrator Guide - Page 4
    Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems designated as Epson Approved Products by Seiko Epson Corporation. © 2022 Seiko Epson Corporation The contents of this manual and the specifications
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    Administrator's Guide Trademarks Trademarks ® ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google LLC. Microsoft , Windows , and Windows
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    's Guide About this Manual About this Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Instructions containing useful tips and restrictions on printer
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    the operations and management after beginning use of the printer, such as checking the printer's information and the notification settings when an event is occurring. Solving Problems Explains settings initialization and troubleshooting of the network. Advanced Security Settings for Enterprise
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    Administrator's Guide Introduction printer. Two or more icons are created even for a single device if the device is connected to the network by two or more ports, such as standard TCP/IP and WSD network. Tool A generic term for Epson software to set up or manage a device, such as Epson
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    Administrator's Guide Introduction ASCII characters, and control characters. When "ASCII" is described in this guide, it indicates the 0x20 - 0x7E (hex number) listed below, major global languages. When "UTF-8" is described in this guide, it indicates coding characters in UTF-8 format. Example of
  • Epson SureLab D1070 SE | Administrator Guide - Page 10
    's Guide Introduction Example of Medium to Large Office Network Environment (A): Internet The following services are available if the printer is able to connect to the Internet. ❏ Epson Connect Email Print, Remote Print, etc. ❏ Cloud Services Google Cloud Print, Evernote etc. ❏ Site of Epson
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    's Guide Introduction ❏ (C)-1: Server inside of the intranet This server applies each service to the organization's computers. ❏ DNS server ❏ DHCP server follows. ❏ Epson Print Admin ❏ Document Capture Pro Server ❏ (C)-3: Wired LAN (Ethernet), (C)-4: Wireless LAN (Wi-Fi) Connect printers, scanners,
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    's Guide Introduction Example of Small Office Network (A): Internet ❏ Epson Connect ❏ Cloud services ❏ Email server, FTP server (B): Trust Zone (Intranet) ❏ (B)-1: Wired LAN (Ethernet) ❏ (B)-2: Wireless LAN (Wi-Fi) Printer Connection Types The following two methods are available for the printer
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    's Guide Introduction When using USB, the printer without the network function can be also shared. Connection method: Connect the printer to the network via LAN switch or access point. You can also connect the printer to the server directly by USB cable. Printer driver: Install the printer driver
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    's Guide Printer Settings and Management Printer Settings and Management Flow of the Printer Settings and Management A Network Connection for the Printer B C Server Setting D E Operation and Management Settings Network Connection for the Printer Set the IP address to the printer and
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    Administrator's Guide Printer Settings and Management ❏ IP address setting ❏ Connecting to the network (LAN cable connection / Wi-Fi settings) Related Information & "Network Connection" on page 17 Print Function
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    Administrator's Guide Printer Settings and Management Related Information & "Operation and Management Settings" on page 41 16
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    address filtering has been set, register the MAC address of the printer in advance to register the printer. For the supported standards, see the User's Guide. These are required when assigning a static IP address to the printer. The secondary DNS is set when the system has a redundant configuration
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    's Guide Network Connection IP Address Assignment These are the following types of IP address assignment. Static IP address: Assign the predetermined IP address to the printer (host) manually. The information to connect to the network (subnet mask, default gateway, DNS server and so on) need to
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    Network Connection Connecting to the Network from the Control Panel Connect the printer to the network by using the printer's control panel. For the printer's control panel, see the User's Guide for more details. Assigning the IP Address Set up the basic items such as Host Address, Subnet Mask
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    Guide Network Connection 4. Select Auto or Manual. When the IP address is set to Auto, you can select Auto or Manual in the DNS server settings. If you cannot acquire the DNS server address automatically, select Manual a printer directly connects to the Internet, such as Epson Connect service or
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    set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point. Note: When the access point supports WPS, you can automatically make the Wi-Fi connection settings by using the push button
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    Administrator's Guide Network Connection Note: ❏ The password is case-sensitive. , load paper, and then press the OK button to print a network connection report. Related Information & "Messages and Solutions on the Network Connection Report" on page 48 & "Making Wi-Fi Settings from the Control
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    Administrator's Guide Function Settings Function Settings This chapter explains the the printer for configuring the printer's settings. You can operate the printer connected to the network from the computer. To access Web Config, you need to have first assigned an IP address to the printer. Note
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    's Guide Function Settings Accessing Web Config Enter the printer's IP address into a web browser. JavaScript must be enabled. When accessing Web Config via HTTPS, a warning message will appear in the browser since a self-signed certificate, stored in the printer, is used but there is no problem
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    > Control Panel > Hardware and Sound or Hardware > Devices and Printers. 2. Add a printer. Click Add printer, and then select The printer that I want isn't listed. 3. Add a local printer. Select Add a local printer or network printer with manual settings, and then click Next. 4. Select Create a new
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    operating system. 32 bit version of Windows: WINX86 64 bit version of Windows: WINX64 7. Follow the on-screen instructions. When using the printer under the server / client connection (printer sharing using the Windows server), make the sharing settings hereafter. Related Information & "Sharing the
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    Administrator's Guide Function Settings Sharing the Printer (Windows only) When using the printer under the server / client connection (printer sharing using the Windows server), set up the printer sharing from the print server. 1. Select Control Panel > View devices and printers on the print
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    printer is used from many client computers, by using EpsonNet SetupManager and delivering the driver as a package, install operation time can be reduced dramatically. 1. Run the installer. ❏ Running from the website Access the Epson website, and then enter the product name. Go to the product support
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    's Guide Function Settings 2. Select the connection method for the printer, and then click Next. Note: If Install Software is displayed, select Set up Printer connection again (for new network router or changing USB to network, etc.) and then click Next. 3. Follow the on-screen instructions
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    Specify the authentication method for the printer to access the mail server. Off Set when the mail server does not need authentication. SMTP AUTH Authenticates on the SMTP server (outgoing mail server) when sending the email. The mail server needs to support SMTP authentication. POP before SMTP
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    Guide Enable. To set up, you need to import the CA Certificate to the printer. If you select POP before SMTP Printer Using Web Config" on page 41 & "Mail Server Connection Test References" on page 31 Mail Server Connection Test References Messages Connection test was successful. Cause This message
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    Guide Function Settings Messages Cause SMTP server communication error. Check the following. - Network Settings This message appears when ❏ The printer not support SMTP secure connection (SSL connection). Connection to SMTP server failed. Change Secure Connection to SSL/TLS. This message
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    to the email address for your email service. Cannot access the printer until processing is complete. Cause This message appears when an authentication method mismatch occurs between a server and a client. The server supports SMTP AUTH. This message appears when an authentication method mismatch
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    Guide Function Settings Power Saving Settings During Inactivity You can set up the time to shift to the power saving mode or to turn the power off when the printer on the Internet. When using the CA certificate, time-related trouble can be prevented by synchronizing with the time server. 1. Access
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    be registered on the DNS server to be able to search the printer over the segment. IPP, Bonjour, AirPrint are enabled, and IPP is established only with secure communication. Using Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone
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    Guide Product Security Settings Product Security Settings This chapter explains the security settings of the device. Introduction of Product Security Features This section introduces the security function of the Epson Web Config, the printer's control panel, or software (Epson Device Admin).
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    Administrator's Guide Product Security Settings & "Changing the Administrator Password Using Web Config" on page 37 & "Epson Device Admin" on page 59 Changing the Administrator Password from the Control Panel You can change the administrator password from the printer's control panel. 1. Select
  • Epson SureLab D1070 SE | Administrator Guide - Page 38
    's Guide Product Security Settings Controlling the Panel Operation If you set the administrator password and enable the Lock Setting, you can lock the items related to the printer's system settings so that users cannot change them. Enabling the Lock Setting Enable the Lock Setting for the printer
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    Administrator's Guide Product Security Settings Settings menu Printer Setup Paper Source Settings Sound Power Off Timer Date/Time Settings Language Keyboard Sleep Timer PC Connection via USB Length Unit Network Settings Epson Connect Services Print Network Status Sheet Print Counter Reports
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    Administrator's Guide Product Security Settings 4. Check that the disabled port cannot be used. PC Connection via USB If the driver was installed on the computer Connect the printer to the computer using a USB cable, and then confirm that the printer does not print. If the driver was not installed
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    Administrator's Guide Operation and Management Settings Operation and Management Settings This chapter explains the items related to the daily operations and management of the device. Logging on to the Printer as an Administrator If the administrator password is set to the printer, you need to log
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    's Guide Operation and Management Settings Checking the Information from Web Config You can check the following information of the operating printer from the notification settings for each destination. To use this function, you need to set up the mail server before setting up notifications. Related
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    Email Notification Items Ink supply unit(s) to be replaced Ink low Maintenance box: end of service life Maintenance box: nearing end Administrator password changed Paper out Paper Low Printing stopped* Printer error Wi-Fi failure Print Job Completion *2 Settings and Explanation Notice when the ink
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    and download the firmware. 2. Connect the computer that contains the downloaded firmware to the printer by USB cable. 3. Double-click the downloaded .exe file. Epson Firmware Updater starts. 4. Follow the on-screen instructions. Backing Up the Settings You can export the setting value set from Web
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    Guide ) cannot be selected. 3. Enter a password to encrypt the exported file. You need the password to import the file. Leave this blank if you do not want file. 4. Click Export. c Important: If you want to export the printer's network settings such as the device name and IPv6 address, select Enable
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    the cause of trouble, check the status of the printer and network. Checking the Error Message Checking the Error Message from Email Notification When setting the email notification, check that the error message is sent from the printer. If instructions for handling the problem are in the email
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    Administrator's Guide Solving Problems Error Messages Printer error. Contact Epson Support. Nonprinting features are available. The combination of IP address and subnet mask is incorrect. For details, see your documentation. To use cloud services, update the root certificate from the Epson Web
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    Guide Solving Problems Related Information & "Messages and Solutions on the Network Connection Report" on page 48 Messages and Solutions on the Network Connection Report Check the messages and error codes on the network connection report, and then follow the solutions. 1. Error code 2. Messages
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    Guide Solving Problems E-2, E-3, E-7 Solutions: ❏ Make sure your wireless router is turned on. ❏ Confirm that your computer or device is connected correctly to the wireless router. ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Place the printer the Epson website.
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    and running the installer from the Epson website. E-10 Solutions: Check the following. ❏ Other devices on the network are turned on. ❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's TCP/IP setting to Manual. Reset the network address if
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    Guide Solving Problems If DHCP is enabled, change the printer's TCP/IP setting to Auto. If you want to set the IP address manually, check the printer's IP address from the Network Status part on the network connection report, and then select Manual can download it from the Epson website. ❏ You can
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    from the Epson website. ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer. Message on the Network Environment Message Solution The Wi-Fi environment needs to
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    's Guide Solving Problems 3. Select Network Settings > Print Status Sheet. 4. Press the OK button. The network status sheet is printed. Checking the Network of the Computer - Windows By using the command prompt, check the connection status of the computer and the connection path to the printer
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    's Guide Solving Problems Performing the Connection Test From the printer or the computer connected to the same segment as the printer, check whether the connection with the server and folder is correct. This will lead you to solve the problems. Mail Server Check the connection between the printer
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    Guide Solving Problems Disconnecting Wi-Fi Direct (Simple AP) from Web Config Disconnect Wi-Fi Direct (simple AP) from Web Config. 1. Access Web Config and select the Network tab > Wi-Fi Direct. 2. Select Disable for Wi-Fi Direct. 3. Click Next 4. Check the message connected to the printer in Wi-Fi
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    Settings > Network Settings. 3. Check the message, and then press the OK button. Trouble Case Cannot Access Web Config The IP address is not assigned to the printer. A valid IP address may not be assigned to the printer. Configure the IP address using the printer's control panel. You can confirm
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    's Guide Solving Problems For Self-signed Certificate, change the printer name. The certificate is updated and the printer can be connected. For CA-signed Certificate, take the certificate again for the printer. The proxy server setting of local address is not set to web browser. When the printer
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    Administrator's Guide Solving Problems 4. Remove the printer driver for the shared printer from the client computer. 5. Reinstall the printer driver on the client computer. Note: ❏ If you change the printer settings on the client computer, the printer settings on the print server (such as the
  • Epson SureLab D1070 SE | Administrator Guide - Page 59
    000 printers or scanners over the segment ❏ Make a detailed report, such as for the consumable or product status ❏ Update the firmware of the product ❏ Introduce the device to the network ❏ Apply the unified settings to multiple devices. You can download Epson Device Admin from Epson support website
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    protocols. ❏ IPv6 address is not supported. EpsonNet SetupManager EpsonNet SetupManager is a software to create a package for a simple printer installation, such as installing the printer driver, installing EPSON Status Monitor and creating a printer port. This software allows the administrator
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    Administrator's Guide Appendix Making Wi-Fi Settings from the Control Panel (WPS) You can connect to Wi-Fi from the printer's control panel the printer's control panel. Follow the on-screen instruction hereafter. Note: If connection fails, restart the wireless router, move it closer to the printer,
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    code. 7. Press the OK button on the printer. Setup is complete when the setup completion message is displayed. Note: If connection fails, restart device to the printer that is connected to the network without access authority. See the User's Guide for details on how to connect the printer using a Wi
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    that you cannot re-connect from devices that do not support 5 GHz frequency range when changing to 5 GHz. of the smart device saved to the printer is deleted. 7. Follow the on-screen instruction. Note: You can also set up address assignment setting is manual, confirm with the network administrator whether the
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    the topic in this guide on Wi-Fi connection settings from the printer's control panel. Related message and click OK. 6. Disconnect the Ethernet cable from the printer. Note: You can also change the connection method by using Epson Device Admin. For details, see the manual or help for Epson
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    Click Disable Wi-Fi. 3. Check the message, and then select OK. 4. Connect the printer and hub (LAN switch) by Ethernet cable. Note: You can also change the connection method by using Epson Device Admin. For details, see the guide or help for Epson Device Admin. Related Information & "Accessing Web
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    's Guide Appendix Sender (Client) Printer Client computer Use Email sending (When email notification is used from the printer) Destination (Server) SMTP server POP before SMTP connection (When email notification is used from the printer) When Epson Connect is used POP server Epson Connect
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    Advanced Security Settings for Enterprise In this chapter, we describe advanced security features.
  • Epson SureLab D1070 SE | Administrator Guide - Page 68
    stored in the printer from the Internet. In order to avoid this risk, Epson printers have a variety of security technologies. Set the printer as necessary according and services to be used for communication between printers and computers, and it enables and disables features. A protocol or service
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    Administrator's Guide Advanced Security Settings for Enterprise Security Feature Settings When the intermediate CA certificate. It is used by the web browser to validate the path of the printer's certificate when accessing the server of the other party or Web Config. For the CA Certificate, set
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    Administrator's Guide Advanced Security rules of each certificate authority. 4. Click OK. A completion message is displayed. 5. Select the Network Security tab. Next, issued CA-signed Certificate to a computer connected to the printer. Obtaining a CA-signed Certificate is complete when you save
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    Administrator's Guide Advanced Security Settings for Enterprise Items Common Name Organization/ CA Certificate 2 when verifying the path of the certificate on the web browser that accesses the printer. Depending on where you create a CSR and the file format of the certificate, required settings
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    ❏ CA Certificate 1/CA Certificate 2: Do not configure. 4. Click OK. A completion message is displayed. Note: Click Confirm to verify the certificate information. Related Information & "Accessing Web Config" on page 24 & "Logging on to the Printer Using Web Config" on page 41 & "CA-signed Certificate
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    Guide Advanced Click Delete. 3. Confirm that you want to delete the certificate in the message displayed. Configuring a CA Certificate When you set the CA Certificate, you the path to the CA certificate of the server that the printer accesses. This can prevent impersonation. You can obtain the CA
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    Guide Advanced Security Settings for Enterprise 2. Click Delete next to the CA Certificate that you want to delete. 3. Confirm that you want to delete the certificate in the message certificate. 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Note: You can
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    Administrator's Guide Advanced Security Settings for Enterprise You can lower unintended security Configure each item. 3. Click Next. 4. Click OK. The settings are applied to the printer. Protocols you can Enable or Disable Protocol Bonjour Settings SLP Settings WSD Settings LLTD Settings LLMNR
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    Administrator's Guide Items Use Bonjour Bonjour Name Bonjour Service Name Location Top Priority Protocol Displays the WSD location name. Setting value and Description Select this to enable LLTD. The printer is displayed in the Windows network map. Displays the LLTD device name. Setting value and
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    If you do not want to timeout, enter 0. Setting value and Description Select to enable IPP communication. Only printers that support IPP are displayed. Select Allowed to allow the printer to communicate without any security measures (IPP). Enter the timeout value for IPP printing between 0 to 3,600
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    Administrator's Guide Advanced on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of the filtering, you can configure the printer to accept or a value for each item. 3. Click Next. A confirmation message is displayed. 4. Click OK. The printer is updated. 78
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    Administrator's Guide Advanced Security Settings for Enterprise Related Information & "Accessing Web Config" on page 24 & "Logging on to the Printer Using Web Config" on page 41 & "Default Policy Setting Items" on page 79 Default Policy Setting Items Default Policy Items IPsec/IP Filtering
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    according to the device that the printer is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version. Items Authentication Method Pre-Shared Key Confirm Pre-Shared Key Settings and Explanation To select Certificate, you need to obtain and import a CA-signed
  • Epson SureLab D1070 SE | Administrator Guide - Page 81
    Guide Advanced Security Settings for Enterprise Items Remote Settings and Explanation Authentication Method To select Certificate, you need Control, you need to configure an encapsulation mode. Items Transport Mode Tunnel Mode Settings and Explanation If you only use the printer on the same
  • Epson SureLab D1070 SE | Administrator Guide - Page 82
    Administrator's Guide Advanced Security Settings for Enterprise ❏ Algorithm Settings item. 4. Click Next. A confirmation message is displayed. 5. Click OK. The printer is updated. Related Information & "Accessing Web Config" on page 24 & "Logging on to the Printer Using Web Config" on page 41 &
  • Epson SureLab D1070 SE | Administrator Guide - Page 83
    Guide Advanced this to permit configured IPsec packets to pass through. Local Address(Printer) Select an IPv4 address or IPv6 address that matches your Service Name for Method of Choosing Port, select an option. ❏ Transport Protocol If you select Port Number for Method of Choosing Port, you need
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    Administrator's Guide Advanced Security Settings for Enterprise ❏ Local Port If you select Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the printer is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1 for IKE Version.
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    Administrator's Guide Advanced Security Settings for Enterprise ❏ IKEv2 The following ID Enter the printer's ID that matches the type of ID. You cannot use "@", "#", and "=" for the first character. Distinguished Name : Enter 1 to 255 1-byte ASCII (0x20 to 0x7E) characters. You need to include
  • Epson SureLab D1070 SE | Administrator Guide - Page 86
    algorithm for AH. This is available when AH is selected for Security Protocol. Related Information & "Configuring Group Policy" on page 82 & "Combination of Local Address(Printer) and Remote Address(Host) on Group Policy" on page 87 & "References of Service Name on Group Policy" on page 87 86
  • Epson SureLab D1070 SE | Administrator Guide - Page 87
    port Any port 80 443 Features controlled All services Searching for a printer from applications such as Epson Device Admin, and the printer driver Acquiring and configuring of MIB from applications such as Epson Device Admin, and the printer driver Forwarding LPR data Forwarding RAW data Forwarding
  • Epson SureLab D1070 SE | Administrator Guide - Page 88
    Administrator's Guide Advanced Security Settings for Enterprise Configuration Examples of IPsec/IP not configure. Receiving printing data and printer settings This example allows communications of printing data and printer configuration from specified services. Default Policy: ❏ IPsec/IP Filtering
  • Epson SureLab D1070 SE | Administrator Guide - Page 89
    Administrator's Guide Advanced Security Settings for Enterprise Configuring a Certificate for . 3. Click Next. A confirmation message is displayed. 4. Click OK. The printer is updated. Related Information & "Accessing Web Config" on page 24 & "Logging on to the Printer Using Web Config" on page 41
  • Epson SureLab D1070 SE | Administrator Guide - Page 90
    Administrator's Guide Advanced Security Settings for Enterprise IEEE802.1X Network Setting Items for an authentication method between the printer and a RADIUS server. EAP-TLS You need to obtain and import a CA-signed certificate. PEAP-TLS EAP-TTLS You need to configure a password. PEAP/
  • Epson SureLab D1070 SE | Administrator Guide - Page 91
    Administrator's Guide Advanced Security Settings for Enterprise 1. Access Web Config and then select failed since there are the following errors in the printer settings. ❏ If EAP Type is EAP-TLS or PEAP-TLS, client certificate is incorrect or has certain problems. ❏ If EAP Type is EAP-TTLS or PEAP
  • Epson SureLab D1070 SE | Administrator Guide - Page 92
    Guide Advanced Security Settings for Enterprise Solving Problems for Advanced Security Restoring the Security Settings When you establish a highly secure environment such as IPsec/IP Filtering or IEEE802.1X, you may not be able to communicate with devices because of incorrect settings or trouble
  • Epson SureLab D1070 SE | Administrator Guide - Page 93
    Administrator's Guide Advanced Security Settings for Enterprise Security Methods IKE encryption Policy has been changed or cannot be used, IPsec communication cannot be performed. Disable IPsec using the printer's control panel. If the DHCP is out of date, rebooting or the IPv6 address is out of
  • Epson SureLab D1070 SE | Administrator Guide - Page 94
    Administrator's Guide Advanced Security Settings for Enterprise Cannot Create the Secure IPP Wi-Fi from the printer's control panel. Connect the printer and a computer, and then configure IEEE802.1X again. Related Information & "Configuring an IEEE802.1X Network" on page 89 Problems on Using a
  • Epson SureLab D1070 SE | Administrator Guide - Page 95
    Administrator's Guide Advanced Security Settings for Enterprise CA-signed Certificate is more than 5KB. You cannot import a CA-signed Certificate that is more than 5KB. The password
  • Epson SureLab D1070 SE | Administrator Guide - Page 96
    Administrator's Guide Advanced Security Settings for Enterprise Warning Relating to a Digital Certificate Appears Messages Enter a Server Certificate. and time for the printer have not been set. What to do: Set date and time using Web Config, EpsonNet Config or the printer's control panel. Cause:
  • Epson SureLab D1070 SE | Administrator Guide - Page 97
    Administrator's Guide Advanced Security Settings for Enterprise Messages Cause/What to do Cannot use the The certificate has expired. Check if the certificate is valid, or check the date and time on your printer. Cause: The certificate is out of date. What to do: ❏ If the certificate is out of
  • Epson SureLab D1070 SE | Administrator Guide - Page 98
    Administrator's Guide Advanced Security Settings for Enterprise Related Information & "Deleting a CA-signed Certificate" on page 73 & "Importing a CA-signed Certificate" on page 71 98
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Administrator's Guide