Epson Moverio BT-350 Warranty Statement - ANSI Z87.1 Edition

Moverio

®

BT-350

(ANSI Z87.1 Edition)

Thank you for purchasing the Moverio BT-350 (ANSI Z87.1

Edition). For more information about your product, see below.

What’s in the Box

Support

The

User’s Guide

and compatible device information are available

online at

■

www.epson.com/support/bt350ansi (U.S.)

■

www.epson.ca/support/bt350ansi (Canada)

Epson America, Inc. Limited Warranty

A.

What Is Covered:

Epson America, Inc. (“Epson”) warrants to the original

purchaser of the Epson product enclosed with this limited warranty statement

that the product, if purchased new and operated in the United States, Canada,

or Puerto Rico, will conform to the manufacturer’s specifications, and will be

free from defects in workmanship and materials for a period of one (1) year

from the date of original purchase. Accessories included with the product are

warranted for 90 days. This warranty is not transferable.

B.

What Epson Will Do To Correct Problems:

Should your hardware product

prove defective during the limited warranty period, please call Epson at the

number on the bottom of this limited warranty. An Epson service technician

will answer during Epson’s regular support hours (currently 6:00

AM

to

8:00

PM

, Pacific Time, Monday through Friday, and 7:00

AM

to 4:00

PM

,

Pacific Time, on Saturdays–subject to change), and provide telephone

diagnostics to determine whether the product requires service. When you call,

please be prepared to provide the unit serial number and original date of

purchase. You may also need to provide proof of purchase if the technician

cannot verify warranty coverage using the serial number. If warranty service is

required, Epson will replace the defective unit without charge for parts or labor.

If Epson authorizes an exchange for the defective unit, we will ship a

replacement product to you, freight prepaid, so long as you use an address in

the United States, Canada, or Puerto Rico. The replacement unit will use

Epson standard configurations and default operating systems settings. Your

data and applications cannot be restored and should be backed up by you

before you return the defective unit. The replacement product may be new or

refurbished to the Epson standard of quality. You are responsible for securely

packaging the defective unit and returning it to Epson within five (5) working

days of receipt of the replacement. Epson requires a debit or a credit card

number to secure the cost of the replacement product in the event you fail to

return the defective one. When warranty service involves the exchange of the

product or of a part, the item replaced becomes Epson property. If Epson

cannot provide service on your product for any reason and no longer sells the

same model, we will replace your product with a model of equal or superior

value. Replacement products or parts assume the remaining warranty period of

the original product. Accessory items, such as the included clear and shaded

safety shields, are warranted for 90 days.

C.

What This Warranty Does Not Cover:

1.

Any damage caused by misuse, abuse, improper installation, neglect,

improper packaging or shipping; disasters such as fire, flood, or lightning;

improper electrical currents, software problems, or interaction with

non-Epson products

2.

Any damage caused by, or any service for, third-party software, applications,

parts, components, or peripheral devices added to the product after its

shipment from Epson

3.

Damage caused by alteration or attempted alteration of the firmware or

operating system

4.

Damage caused by failure to properly maintain the product (see your online

User’s Guide

for details)

5.

Service when the product is used outside the U.S., Canada, or Puerto Rico

6.

Service if the product label, logo, rating label, or serial number has been

removed

7.

Loss or restoration of data

8.

Any damage from service performed by other than an Epson-authorized

servicer

9.

Damage resulting from operation in areas with smoke, high humidity, dust,

or excessive vibration

10.

Cosmetic damage caused by handling or normal wear and tear during usage

11.

Any product or parts purchased as used, refurbished, or reconditioned

12.

Any damage caused by using improper packaging materials or improper

packaging and shipping when returning a product for replacement. You will

be invoiced for such shipping damage to the product.

Postage, insurance, or shipping costs incurred in presenting your Epson

product for carry-in warranty service are your responsibility. If a claimed defect

cannot be identified or reproduced in service, you will be held responsible for

costs incurred.

D. DISCLAIMER OF WARRANTIES:

EPSON’S SOLE AND EXCLUSIVE

LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF

WARRANTY SHALL BE LIMITED TO EITHER, AT EPSON’S OPTION,

REPAIR OR REPLACEMENT AS SET FORTH ABOVE. THE

WARRANTY AND REMEDY PROVIDED ARE EXCLUSIVE AND IN

LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES

Headset

Controller

AC adapter

USB cable

Clear and shaded safety shields

USB attachment

This is necessary when using the optional

Quint Controller Dock. Be careful not to

lose it.

Carrying case

Epson Moverio BT-350 Warranty Statement - ANSI Z87.1 Edition

Epson Moverio BT-350 Manual

Epson Moverio BT-350 manual content summary: