Epson DM-D500 Technical Reference Guide

Epson DM-D500 Manual

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  • Epson DM-D500 | Technical Reference Guide - Page 1
    DM-D500 Technical Reference Guide Product Overview Describes features of the product. Setup Describes setup and installation of the product. Application Development Information Describes information required to develop applications. Handling
  • Epson DM-D500 | Technical Reference Guide - Page 2
    to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those
  • Epson DM-D500 | Technical Reference Guide - Page 3
    fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice. • Never attempt to repair this product yourself. Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning. • Do not
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    . Doing so may cause fire. • If water or other liquid spills into this equipment, unplug the cable and contact your dealer or Seiko Epson service center for advice. • Using in the presence of silicon gas (silicon adhesive, silicon oil, silicon powder, etc.) including silox- ane and of malignant
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    About this Document Aim of this Document This document aims to provide all necessary information for the development, design, and installation of POS systems, or development and design of printer applications. Document Structure This document is composed of the following chapters and appendices:
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    6
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    Contents ■ For Safety...3 Key to Symbols...3 Warnings ...3 Cautions...4 ■ Restriction of Use ...4 ■ About the Modular-type Connector 4 ■ About this Document...5 Aim of this Document ...5 Document Structure ...5 ■ Contents...7 Product Overview 9 ■ Product Overview ...9 Features ...9 ■ Product
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    ■ Setting the DIP Switches...48 ■ Checking the DM-D500 Operation 51 Self-test...51 Application Development Information 53 ■ How to Control the Customer Display 53 Selecting a Driver...53 ■ Software and Manuals...55 Drivers...55 Download...56 ■ Storing and Retrieving Graphics 57 OPOS ...57 APD
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    a TM printer using the optional DP-502 (DM-D pole unit for TM printers) Features The DM-D500 has the following features. Display • Dot matrix it can be installed stand-alone on a countertop. • By using the optional DP-502 (DM-D pole unit for TM printers), it can be attached to a TM printer. (For
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    power source with the TM printer. • The DM-D500 (using DP-501), an Epson TM printer, and a cash drawer can all be controlled using one serial port of a computer. Software • Supported by EPSON OPOS ADK, EPSON OPOS ADK for .NET, EPSON JavaPOS ADK and EPSON Advanced Printer Driver Ver.4 (APD4). • It
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    Product Information Parts Name DM-D500 DIP switch (rear side of the display) Modular cable Chapter 1 Product Overview Screen Power switch (underside of the 1 display) OFF ON Connector 11
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    for power supply connection Connector for DM-D500 connection Connector for power extension cable connection Connector for computer connection (serial) DM-D500 + DP-502 DM-D connector DM-D500 JP2 JP1 Connector for printer connection (serial) DP-502 DM-D500 cable (for printer connection) 12
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    Purpose DP-105 Pole unit Extends the pole length of the DM-D500. It is used in combination with DP501. DP-501 DM-D stand The stand used when using DM-D500 as a stand-alone display. DP-502 DM-D pole unit The pole unit used to attach DM-D500 to H6000IV/ U675/ U950. for TM printers 1 DP-503
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    connection (Serial) The stand-alone connection uses one serial port of the computer for the customer display. It requires the DP501 dedicated stand. Computer Serial DM-D500 + DP-501 PS-180 Data flow in stand-alone connection Computer Serial
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    cash drawer via the customer display. This is possible only when all equipment is connected in serial, and requires the DP-501 dedicated stand. Computer DM-D500 + DP-501 Serial PS-180 TM Printer Power extension cable Serial 1 Data flow in pass-through connection Computer Serial
  • Epson DM-D500 | Technical Reference Guide - Page 16
    serial connection. The power supply is connected to the TM printer. With DP-501 Computer TM Printer Serial DM-D500 + DP-501 With DP-502 Computer PS-180 TM Printer DM-D500 + DP-502 Serial Data flow in Y connection Computer PS-180 Serial TM Printer DM-D500 Serial DM-D500 Modular Cable 16
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    Chapter 1 Product Overview USB controlled (Serial) The USB controlled is a connection in which the product is connected to the TM printer's USB interface (with DM-D connector) via an RS-232 cable, and the TM printer and a computer are connected via a USB cable. Power is supplied from the TM
  • Epson DM-D500 | Technical Reference Guide - Page 18
    Connecting a TM Printer and Option DP-501 DP-501 can be used with the following TM printers. Connection pattern Model Interface Stand-alone connection Passthrough connection Y connection TM-T70 Serial Yes TM-T90 TM-L90 Parallel Yes TM-T88IV series USB Yes TM-U220 series TM-U295
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    Chapter 1 Product Overview DP-503 DP-503 can be used with the following TM printers. Connection pattern Model Interface Stand-alone connection Passthrough connection Y connection USB controlled TM-H5000II Serial No No Yes No Parallel No USB No No No No No No Yes 1 19
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    using kanji characters) Maximum 20 columns x 2 lines (when operating in DM-D10x/20x compatible mode) Display color Brightness Green (505 nm) Maximum 300 11.4 V to 48 V Power consumption Approximately 6 W Case Color Epson Cool White Tilt angle Maximum 48° (4 steps, 5 positions) Horizontal
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    dew condensation) Storage 30 to 90% (without dew condensation) Weight Main unit, DM-D500: 460 g Option, DP-501: 440 g Option, DP-502: 264 g Package contents Manual Warranty 1 Dimensional Drawing External dimensions DM-D500 213 mm 51 mm 83 mm 48q 0.55 35.0 Display dimensions 140
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    DP-501 DP-501 is a dedicated stand to install DM-D500 on a countertop. It comes with a connector to connect 66. Package contents Items supplied with DP-501 are as follows. DM-D stand Dimensions Power extension cable Manual Fixing screws for RS-232 connector DP-501 Power extension cable 200
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    DM-D500 to a TM printer. Regarding TM printers to which DP-502 can be attached to, see "Connecting a TM Printer and Option" on page 18. Package contents Items supplied with DP-502 are as follows. Note that not all the items will be used depending on the connection topology. 1 Support C Support
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    Dimensions DP-502 260 mm 78 mm 164 mm 24
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    DM-D500 to a TM printer. Regarding TM printers to which DP-503 can be attached to, see "Connecting a TM Printer and Option" on page 18. Package contents Items supplied with DP-503 are as follows. Tapping screws for fixing (M3 ʷ10) (3 pcs) 1 Installation base unit for TM Support C Support
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    Power Supply Unit (PS-180) 136 68 32 (Unit: mm) E l e c t r i c a l Input conditions characteristics Output conditions Unit specifi- Dimensions cation (H x W x D) Weight Color Specification overview Input voltage (rated): AC 90 to 264 V (AC 100 V -10% to AC 230 V + 15%) Frequency (rated):
  • Epson DM-D500 | Technical Reference Guide - Page 27
    Chapter 2 Setup Setup This chapter describes the methods of installing the customer display. Flow of Setup Choosing the Installation Method Installing the Customer Display (Setting the Jumpers on DP-501) Setting the DIP Switches 2 Checking the DM-D500 Operation 27
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    options and connection pattern to use. (For details on the options and connection patterns, see Chapter 1) Installing on a countertop by attaching to DP-501 Attach DM-D500 to DP-501 to install on a countertop. (See "Attaching to DP-501" on page 30) Attaching to a TM printer using DP-502 This is
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    , or in locations subject to frequent vibrations • When connecting or disconnecting a cable, be sure the customer display and system are turned off. • The DM-D500 includes a vacuum fluorescent display. When handling, be careful not to drop or hit it. • When handling the product, do not lift it by
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    Display Attaching to DP-501 Attach DM-D500 to DP-501. Required items Prepare the required items from among the following, depending on the connection pattern to use. For longer poles, use the extension support (DP-105). These are all sold separately. DM-D stand Base plate Power extension
  • Epson DM-D500 | Technical Reference Guide - Page 31
    Chapter 2 Setup Connectors on the DP-501 The DP-501 comes with the following connectors. Connector for computer connection (RS-232) DM-D connector Connector for printer connection (RS-232) Connector for power supply unit connection Connector for power extension cable connection The serial
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    the DM-D500 connection cable through the DP-501. When extending the pole height of the display, attach the extension support (DP-105) to the display. When using the extension support (DP-105) 2 Insert the display (or extension support) into the DP-501. Insert the display (or extension support) into
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    Chapter 2 Setup 3 Connect the connector of the DM-D500 connection cable to the DM-D connector inside the DP-501. In the case of a Y connection, connect to the DM-D connector on the printer and proceed to step 9. In the case of a printer with two DM-D connectors, use the connector by the interface.
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    4 Connect the computer and DP-501. Insert one end of the interface cable to the connector for computer connection inside the DP-501, and the other end to the serial connector on the computer. Tighten the screws on both sides of the connectors. Computer 5 Connect the printer and DP-501. In the case
  • Epson DM-D500 | Technical Reference Guide - Page 35
    connection cables neatly so that they do not cross one another. Also, shape the DM-D500 modular cable so that it fits inside the DP-501. 10Place the base plate locked by the hooks on the DP-501. 11When using the extension support, attach hook and loop fastener to the four corners of the base plate
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    the position of the display can be moved freely. Required items The following items are used to attach DM-D500 to a TM-H6000 series printer or TM-U675. These items are supplied with DP-502. To Rubber feet (small) Fixing screws for fixing plate B Support C Support B (extension) Fixing plate A 36
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    and system are turned off. 1 Pass the DM-D500 connection cable through support C and insert the customer display into support C. When using the extension support B, insert support B into support C all the way in until it clicks. 2 When using support B (extension) 2 Attach the rubber feet to the
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    3 Attach fixing plate B to the printer. 4 Pass the DM-D500 connection cable through the hole on fixing plate A and fix the cable to the underside of fixing plate A. 38
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    Chapter 2 Setup 5 Connect the connector of the DM-D500 connection cable to the DM-D connector on the printer. In the case of a printer with two DM-D connectors, use the connector by the interface. 2 6 Using the stopper, attach fixing plate A to the printer. When attaching the stopper, insert the
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    fixing screw. The paper roll cover of the printer may not open if the position of the display is inappropriate. Before securing the position of DM-D500, be sure to check that the paper roll cover of the printer can be opened. Paper roll cover 40
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    Chapter 2 Setup 8 Store the excess cable length inside the support and insert the support into fixing plate A. 9 Connect the printer power cable and fix the cable with the hook on the fixing plate B as shown in the figure below to prevent it from getting loose. 2 41
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    or disconnecting a cable, be sure the customer display and system are turned off. 1 Pass the DM-D500 connection cable through support C and insert the customer display into support C. When using the extension support B, insert support B into support C all the way in until it clicks. When using
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    2 Attach the rubber feet to the printer. Chapter 2 Setup 3 Pass the DM-D500 connection cable through the hole on fixing plate A and fix the cable to the underside of fixing plate A. 2 43
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    4 Connect the connector of the DM-D500 connection cable to the DM-D connector on the TM-printer. In the case of a printer with two DM-D connectors, use the connector by the interface. 5 Adjust the cable length and fix the fixing plate A to the printer using screws. 44
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    Chapter 2 Setup 6 Store the excess cable length inside the support and insert the support into fixing plate A. 2 45
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    or disconnecting a cable, be sure the customer display and system are turned off. 1 Pass the DM-D500 connection cable through support C and insert the customer display into support C. When using the extension support B, insert support B into support C all the way in until it clicks. When using
  • Epson DM-D500 | Technical Reference Guide - Page 47
    it with the screws. 3 Pass the DM-D500 connection cable through the installation base unit. 2 4 Insert the tab on the installation base unit into the hole on the support until you feel it click. 5 Connect the connector of the DM-D500 connection cable to the DM-D connector on the TM-printer. 47
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    with two DIP switches. DIP switch settings are loaded the next time the DM-D500 is turned on. In a stand-alone connection, set the same settings for communication (data length, parity, baud rate) for DMD500 as for the computer. In a
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    the DIP switch in default setting. (*5) Do not change the OFF setting. Changing the DIP switch settings When removing the DIP switch cover, be sure DM-D500 is turned off. Removing the cover with the power turned on may cause short circuit, which may damage the product. 1 Turn off
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    3 Change the switch position using a pointed object. 4 Put the cover back. 5 After changing the DIP switch settings, turn on the power. 50
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    (brightness, flashing, scroll, etc.) 2 Running the self-test To run the self-test, proceed as follows. 1 Turn off DM-D500. 2 Set SW2-2 of DIP switch 2 to ON and turn on DM-D500. 3 The self-test runs. If the self-test completes normally, the display becomes ready to receive data. Details of the
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    6 Flash characters. Flashes a message (once every second). During this period, the bottom line is scrolled horizontally. 7 Display brightness. Displays a message by setting the brightness to 20%, 40%, 60%, and 100%, respectively. (For 1 second each). 8 Display the time. Starts by displaying 12:34:00
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    the installation manual for each driver use all functions, including ones not supported by OPOS ADK or APD4, POS Commands ESC/POS is the Epson original printer command system. With ESC DM-D500 Specification. Ask your dealer for details. The ESC/POS command functions are listed below. See the DM-D500
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    Move cursor to right-most position Move cursor to bottom position Move cursor to specified position Clear display screen Clear cursor line Initialize display Select an international character set Select character code table Specify overwrite mode Turn cursor display mode on/off Set display screen
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    to this driver. Notes on Using the DM-D500 with EPSON APD4 • Do not share the DM-D500 among multiple software applica- tions. • APD Install Manual • APD Customer Display Manual • Sample Program Guide EPSON OPOS ADK: • OPOS Installation Manual This OCX driver can control POS peripherals using
  • Epson DM-D500 | Technical Reference Guide - Page 56
    *2: This guide describes general manuals can be downloaded from one of the following URLs. For customers in North America, go to the following web site and follow the on-screen instructions: http://www.epsonexpert.com/ For customers in other countries, go to the following web site: http://www.epson
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    Chapter 3 Application Development Information Storing and Retrieving Graphics DM-D500 is capable of storing graphics such as the shop logo, which can then be retrieved and displayed. The graphics data to store must be created
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    58
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    subject to frequent vibrations • The DM-D500 includes a vacuum fluorescent display. When handling, be careful not to drop or hit it. Turning and Tilting the Display The display orientation and angle can be changed by moving the display while holding the support. The display moves easily; so
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    60
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    chapter describes the hardware of this product. Interface Signal Wiring Block Diagram The following shows the interface signal wiring block diagram of DM-D500 and DP-501. Display Display CPU Level shifter Switched by DSW2-1 Display connector Modular-8 TXD DSR DTR RXD DP-501 Connector for
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    of ESC/POS for using user setting commands. • Settings for communication must be the same for the computer and customer display. • Data transmission from DM-D500 to a computer is disabled (default setting). It is not used by the driver either. To use this function, it must be enabled with the
  • Epson DM-D500 | Technical Reference Guide - Page 63
    one computer serial port, via the DP-501. In the pass-through connection via the DP-501, data flows as indicated below. Computer DP-501 DM-D500 (Display) Printer Power supply Transmit data from the computer Transmit data from the printer to the computer Transmit data to the printer • In the
  • Epson DM-D500 | Technical Reference Guide - Page 64
    . In the Y connection, data flows as indicated below. Computer Transmit data from the computer Transmit data from the printer to the computer Printer DM-D500 (Display) Power supply • In the Y connection, the same data is sent from the computer to the printer as well as the customer display
  • Epson DM-D500 | Technical Reference Guide - Page 65
    Connectors DM-D500 (Connector) Appendix A Hardware   Pin assignments Pin Number Signal Name Signal Direction Signal Function 1 FG - Frame ground 2 TXD Output (1) In a Y or pass-through connection (*1) Transmit data
  • Epson DM-D500 | Technical Reference Guide - Page 66
    DP-501 The connectors on the DP-501 are as indicated below. Connector for computer connection DM-D connector Connector for printer connection Connector for power supply unit connection Connector for power extension cable connection Connector for computer connection This is the connector
  • Epson DM-D500 | Technical Reference Guide - Page 67
    Connector for printer connection This is the connector for connecting to a printer.   Appendix A Hardware Pin assignments Pin Number Signal Name 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 9 RESET   Signal Direction Signal Function Input Data received from the printer (Printer -> host
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    Power connector There are two power connectors on the base of the DP-501; one for connecting the power supply unit and another for supplying power to the printer. 2 SHELL Pin assignments Pin Number Signal Name 1 +24V 2 GND 3 NC SHELL FG 3 Signal Direction - Power supply - Ground -
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    Character Code Tables Character Code Tables Page 0 (PC437:USA, Standard Europe) (international character set: U.S.A.) Appendix B Character Code Tables Page 0 Indicated characters (00H-7FH) Note 1: Character codes from 00H (hexadecimal) to 7FH (hexadecimal) for each page are the same. Note 2: Some
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    Page 0 Indicated Characters (80H-FFH) 70
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    Page 1 (Katakana) Appendix B Character Code Tables Page 1 Indicated Characters (80H-FFH) 71
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    Page 2 (PC850:Multilingual) Page 2 Indicated Characters (80H-FFH) 72
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    Page 3 (PC860:Portuguese) Appendix B Character Code Tables Page 3 Indicated Characters (80H-FFH) 73
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    Page 4 (PC863:Canadian-French) Page 4 Indicated Characters (80H-FFH) 74
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    Page 5 (PC865:Nordic) Appendix B Character Code Tables Page 5 Indicated Characters (80H-FFH) 75
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    Page 16 (WPC1252) Page16 Indicated Characters (80H-FFH) 76
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    Page 17 (PC866: Cyrillic 2) Appendix B Character Code Tables Page17 Indicated Characters (80H-FFH) 77
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    Page 18 (PC852: Latin 2) Page18 Indicated Characters (80H-FFH) 78
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    Page 19 (PC858: Euro) Appendix B Character Code Tables Page19 Indicated Characters (80H-FFH) 79
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    Page 254 (Space) Page254 Indicated Characters (80H-FFH) 80
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    Page 255 (Space) Appendix B Character Code Tables UD: undefined Page255 Indicated Characters (80H-FFH) 81
  • Epson DM-D500 | Technical Reference Guide - Page 82
    International character set The below listed international characters, which are specified by a code, can be changed by command. For a description of the command for selecting an international character set, see "ESC/POS Commands" on page 53. Cou n t r y U.S.A F r an ce Germany U.K. Denmark I
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DM-D500
Technical Reference Guide
Describes features of the product.
Describes setup and installation of the product.
Describes information required to develop applications.
Describes how to handle the product.
Describes the hardware of the product.
Describes the character code tables.
M00087600
Rev. A
Product Overview
Setup
Handling
Application Development Information
Hardware
Character Code Tables