Epson ColorWorks C3400-LT Technical Reference Guide

Epson ColorWorks C3400-LT Manual

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  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 1
    Technical Reference Guide Overview and Basic Operations Describes the features and basic operations of the product. Setup Describes setup and installation of the product and peripherals. Preinstalled OS
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 2
    ® is registered trademarks of Seiko Epson Corporation. Other product names are the trademarks or registered trademarks of their respective owners. make your own judgment on this product's suitability after a full evaluation. Copyright © 2012-2013 Seiko Epson Corporation. All rights reserved. 2
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 3
    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 4
    posture.  Lifting the product in the improper posture may result in injury.  When lifting the product, be sure to hold the parts specified in the manual.  If you hold other parts of the product and lift the product, the product may fall or your fingers may get caught when lowering the
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    Cautions for the Power Source WARNING CAUTION  Use only the type of power source indicated on the product's label. Use of the wrong type of power source may result in electric shock or fire.  Be careful when handling the power plug. Mishandling may result in fire.  Do not leave plugged into a
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    the Epson Repair Center about repairs.  Do not perform any disassembly other than those mentioned in this manual.  Do not attempt to service the procedure. There may be a risk of fire or injury. Follow the instructions in the manual to correctly attach them.  For safety reasons, if you move this
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    the product needs to be replaced, contact your dealer or Epson's repair services. There may be a risk of explosion if it is have bloodshot eyes or a mild inflammation. In the rare event that there is a problem, immediately consult a physician.  Do not disassemble the ink cartridges to replenish or
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    The manual is made up of the following sections: Chapter 1 Overview and Basic Operations Chapter 2 Setup Chapter 3 Preinstalled OS Information Chapter 4 Utility Chapter 5 Setting the Printer Driver Chapter 6 Application Development Information Chapter 7 Maintenance Appendix Problems
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    Key to Symbols ...3 Cautions for Regarding Installation ...4 Cautions for the Power Source...5 Cautions for Using...6 ■ About this Manual ...8 Aim of the Manual ...8 Manual Content ...8 ■ Contents...9 Overview and Basic Operations 13 ■ Features...13 Accessories ...15 ■ Function...16 ■ Post-Printing
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    Verify Beforehand...53 Procedure ...53 Utility 55 ■ Printer power ON/OFF ...55 ■ TM-C3400LT Utility ...56 ■ Printer status...57 ■ Printer power and backlight brightness control 61 Settings ...111 Sensor Adjustment ...113 Setting EPSON Status Monitor 3 ...115 Setting the Post-Printing Movements 121
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    ■ Printer Driver...123 ■ Utilities and Manuals ...124 Download...125 ■ Printer Driver and Utility...126 Function List ...126 Setting the Printer ...127 Acquiring Printer Status...129 ■ TM-C3400-LT API ...131 ■ TM-C3400-LT Reference Library 132 TMC34LT_PrinterPowerOn ...132 TMC34LT_PrinterPowerOff
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    24 Hours a Day 177 Setting the Hard Disk Motor to Stop 177 ■ Restrictions ...180 Appendix 181 ■ Problems and Solutions ...181 Power On / Off Problems...181 Screen Control Problems ...182 Printout is Not Satisfactory ...183 Paper is Not Cut Cleanly...184 Cannot Read Barcode ...184 ■ Product
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    from an application developed by the customer.) High Productivity ❏ High-speed printing up to 92 mm/s (Printing width 56 mm, 360 x 180 dpi) ❏ Support for high-capacity fanfold paper to save time required for paper replacement ❏ Roll paper and ink cartridge can be replaced simply by performing
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    , 360 dpi × 360 dpi : Others 360 dpi × 360 dpi, 720 dpi × 360 dpi (dpi: dots per 25.4 mm (dots per inch)) • Each color has 4 gradations ❏ Supports printing on various types of paper • Roll paper, Fan-fold paper • Receipt, Black Mark Receipt, Full-page Label, Die-cut Label, Black Mark Die-cut
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    product (TM-C3400-LT) • Roll paper (for checking initial movement) • Ink cartridge (Model number: SJIC15P) • Paper ejection tray • Paper feed guide (for fanfold paper: attached on the rear of the fanfold paper cover) • Power cord • Recovery disk • Instruction sheet 1 • User's Manuals (for
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 16
    Function This product offers the following functions. Recommended Category Function Method Control part Power on Power off Set password Change brightness Printer Touch panel calibration Buzzer when touch panel is touched Adjust speaker volume Switch boot drive Power on/off Printing
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    an image file from an application. Display printer status Displayed in specific utility.  (Starts when the status of the device changes) 1 Displayed in EPSON Status Monitor3 while printing. (A printer driver function) Displayed in the fatal error notification settings screen. (Displayed if
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 18
    Recommended Category Function Method Printer Media position detection  Set using printer driver. Can be embedded into the customer's application. (A specific API is available) Other printer settings Set using printer driver. *The printer needs to be set the printer and the printer driver.
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    is performed after printing each page to check that dot missing has not occurred. When dot missing is detected, the following screen of the EPSON Status Monitor 3 is displayed. Select the next operation from [Restart printing] (printing the next data) and [Reprint] (reprinting after dot missing is
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    be disabled.  When you want to select [High Reliability Mode (Reprint)] or [Economy Mode for Low Print Volume (Reprint)], do not uncheck [Use EPSON Status Monitor 3] of [Driver Preferences] in [Driver Utilities] tab. In the High Reliability Mode or Economy Mode for Low Print Volume, printing takes
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    In the Missing Dot Acceptable Print Mode, it takes long to complete printing because missing dots check is performed after printing each page. The EPSON Status Monitor 3 appears each time of printing until the missing dot error is resolved. (The window may not appear depending on the printer driver
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    Parts Name and Function This section describes the name and function of each part in the product. Front 1 3 5 7 9 10 11 22 1 Touch panel Displays the menu and messages. Touch the screen to operate the product. 2 Speaker Based on the settings, plays a sound when the touch panel buttons are
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    1 Overview and Basic Operations 4 1 6 5 1 Rear cover Remove when connecting connectors. 2 Fanfold paper cover Open to insert fanfold paper. 3 Paper feed guide Install the guide when you use the fanfold paper. 4 Connector part Connect each cable. For details, see "" on page 24
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    1 *Not available. 23 4 *Never disconnect. Never disconnect the 3 USB connectors on the right side that are initially connected on the product. 1 Power connector Connect the power cord. 2 LAN connector Connect a LAN cable when using a wired LAN connection. 3 Speaker output
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    Chapter 1 Overview and Basic Operations Basic Operations This section describes the basic operation methods of the product that can be used by an operator and the general operations of the product. Power On/Off Power On When the power is turned on, the power lamp will light up, Windows will start
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    the "Printer Power ON/OFF" utility.  An API is available for turning on/off the power of the printer using the customer's application. (See "TM-C3400-LT Reference Library" on page 132)  There is no power lamp for the printer. Turning On the Printer When the printer is turned on, the printer
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    adjust the angle so that it is easy to use. 1 Adjusting Touch Panel Brightness The brightness of the touch panel can be adjusted using the TM-C3400LT UTILITY. For details, see "TM-C3400LT Utility" on page 56. 1 Double-click "TMC34LT_UTIL" 2 Adjust the brightness. on the desktop. 27
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    Adjusting the Beep Sound The beep sound can be adjusted using the touch panel utility. For details, see "Touch Panel Utility" on page 62. 1 Select [Start]-[All Programs]-[eGalax Touch]-[Configure Utility]. 2 In the [Setting] tab, under [Beep], adjust the beep sound. 28
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    Chapter 1 Overview and Basic Operations Printer status The Printer Status utility monitors the printer's status, and when an error or warning condition occurs, it is displayed on the screen. After confirming the error/warning, press the [Close] button to close the screen. When the printer is in a
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 30
    Verifying the Ink Level The ink level can be verified using the Printer Status utility. When the ink level becomes low, and it is almost time to replace the ink cartridge, a message will be displayed onscreen. Prepare a new ink cartridge. When it becomes time to replace the ink cartridge, a message
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    paper cover, and remove the roll paper core. 1 2 Load the roll paper completely inside the printer, and while aligning the paper to the paper ejection guide, close the roll paper cover. Paper ejection guide The roll paper will be automatically fed. This completes the paper replacement procedure. 31
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    Fanfold Paper 1 Open the roll paper cover and fanfold paper cover and remove the paper. 2 Close the roll paper cover. 32
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    Chapter 1 Overview and Basic Operations 3 Insert paper with the printable side up, until the paper is pulled inside (approximately 10cm). The paper will be automatically fed. 1 4 Place the paper straight at least 4 cm from the rear of the product. 5 Close the fanfold paper cover. This completes the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 34
    Ejection Angle of Printed Paper Make sure paper is ejected straight from the paper ejection guides, as shown in the illustration.  If paper is not ejected straight due to such causes as an obstruction, the print result may be distorted. Printer
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    Chapter 2 Setup Setup Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals. 1. Installing the Printer (page 36) 2. Connecting the Cable (page 37) 3. Loading the Paper (page 42) 4. Initial Settings (page 46) 2 5. Loading the Ink
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    Installing the Printer Install the product at an appropriate place, leaving enough space around the product. If you install the product against a wall, keep the rear and sides of the product more than 10 cm from the wall. WARNING Do not block the air vents on this product.  Blocking the air
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    Chapter 2 Setup Connecting the Cable To access to the rear connectors, you need to remove the rear cover. Open the fanfold paper cover (1), loosen the two screws (2), and then remove the rear cover (3). After connecting the cable, be sure to re-install the rear cover.  Never disconnect the cables
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    Connecting LAN cable To connect this product to a network, connect the LAN cable to the LAN connector. When you use the product as a standalone device, connecting the LAN cable is not required. Be sure to pass the LAN cable through the groove (1), hook the cable holder (2), pull it out from the
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    Chapter 2 Setup Connecting power cord Follow the steps below to connect the product to the power supply. WARNING  Be sure to use the power cord that is included with the product, and ground it.  Be sure to use the specified power supply. 1 Connect the power cord to the power supply connector.
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    Be sure to pass the power cord through the groove (1), hook the power cord hook (2), pull it out from the bottom of the rear cover (3), and then reattach the rear cover.  The power cord hook prevents the cables from piling on each other. If the power cord or other cables are piled on each other,
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 41
    Chapter 2 Setup Connecting a Barcode Reader When using a barcode reader, connect it to a USB connector at the rear of the product. 2 41
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    Paper" on page 139. 1 Press down the release lever, and pull it to the front to open the roll paper cover. 2 Unlock the roll paper guide. 42
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    the direction of the arrow and align it with the width of the label roll paper shipped with the product. Roll paper guide 4 Lock the roll paper guide. 2 5 Unroll the paper slightly by pulling it forward and insert the roll paper all the way to the back with the printable side up
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    6 Release the lock of the paper ejection guide. 7 Align the paper ejection guide with the roll paper width. Paper ejection guide 8 Lock the paper ejection guide. 44
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    Chapter 2 Setup 9 Close the roll paper cover while aligning the roll paper with the paper ejection guide. Paper ejection guide 10Press the power switch to turn the power on. 2 Once you are finished loading the paper, perform the initial settings on the product. (See "Initial
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 46
    Initial Settings This section describes the OS setting procedure when the power of the product is turned on for the first time. 1 When the power of the product is turned on for the first time, the Windows Setup screen is displayed for a period of time. 2 The "License Agreement" screen will be
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 47
    you may not 2 be able to obtain maximum printer performance. We do not insure the quality and reli- ability of ink cartridges other than genuine Epson cartridges. A fee will be charged for repairing a damaged or failed product caused by using a non-genuine ink cartridge even if it is during the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 48
    3 Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from the package. 4 Push the ink cartridge gently into the cartridge holder as shown below. 5 Close the ink cartridge cover. The ink charging will start. When an ink cartridge is loaded in the product for
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 49
    Chapter 2 Setup Attaching/Adjusting the Paper Ejection Tray If you attach the paper ejection tray, you can temporarily store the printed paper in the tray. Paper may not stay in the paper ejection tray depending on the paper curl and length. When using the product with the paper ejection tray,
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    3 Slide the bottom tray to align it with the paper length, and lock it. 50
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    brightness adjustment driver TM-C3400 power control driver TM-C3400 power ON program TM-C3400 status display program Tool TM-C3400-LT Utility Printer power on/off EPSON Net SDK TM-C3400-LT Tool TM-C3400-LT Tool module Default information User Administrator User password TM-C3400-LT 51
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    HDD version To verify the HDD version, see HDVER.TAG in the root directory of the startup drive. This file is in text format and can be viewed using Notepad, etc. The contents of HDVER.TAG are as follows. [HD Information] MODEL=Egis-LT 011 OS=POSReady2009 LANG=English VER=1.00.0 52
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    Chapter 3 Preinstalled OS Information Recovery This section describes the product recovery method. Items to Verify Beforehand Verify the following before performing the recovery procedure. ❏ Prepare the following. • Recovery disk (shipped with the product) • USB-based DVD drive • USB keyboard ❏
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 54
    time zone. 16Select [Start] - [All Programs] - [eGalaxTouch] - [Configurate Utility] to start the touch panel utility. 17In the [Tool] tab, press [4 Points Calibration] and follow the instructions on the screen to perform the touch panel calibration. This completes the recovery process. 54
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    the power of the printer. A shortcut to this utility is created on the desktop. C:\Program Files\EPSON\TM-C3400-LT TOOL\TMC34LT_POWER.exe Item Description ON Turns on the power of the printer OFF Turns off the power of the printer Indicates the power
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    starting the utility. A shortcut to this utility is created on the desktop. C:\Program Files\EPSON\TM-C3400-LT TOOL\TMC34LT_UTIL.exe Item Brightness Media source Printer status Cancel Save&exit Description Adjusts the display brightness. The adjusted value
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    -C3400LT Utility. This utility is registered in Startup. C:\Program Files\EPSON\TM-C3400-LT TOOL\TMC34LT_Mon.exe Item Description Displays the printer status. Message The scroll buttons on the right can be used to scroll the message. Ink status
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    center. Uncleanable clogged print head nozzles detected. Please turn the printer off. Contact the store where you purchased the product or an Epson service center. Communication with the printer failed. Please turn off the power and then turn it back on. If the same error occurs, contact the
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    media. Install the ink cartridge for initial charging and load the roll media for initial setting included in the product package. Replace the ink cartridge. Epson brand products are recommended. Ink cartridge needs replacing, or cannot be recognized correctly. Replace the ink cartridge
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    clogged nozzles after printing each page; printing may take longer. You can continue printing, but contact the store where you purchased the product or an Epson service center as soon as possible. 60
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    is turned off. • Turns on the power of the printer • The brightness value set in TM-C3400LT Utility is read and applied to the brightness of the display. This utility is registered in Startup. C:\Program Files\EPSON\TM-C3400-LT TOOL\TMC34LT_INIT.exe 4 61
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    Touch Panel Utility This is a tool for setting the touch panel and beep sound, and for performing calibration. Setting This is for setting the touch panel settings. Item Beep Linearizatation Style Double Click Time Description  Beep On Touch A beep sound is played when the touch panel is touched
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    Chapter 4 Utility Item Double Click Area Mode Option Description Sets the range of touches to be identified as a double-click. Sets the touch settings. Select from the following: [Normal Mode], [Click On Touch], [Click On Release],  [Click On Touch Without Moving Cursor], [Desktop Mode]  Enable
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    Calibration This is for performing touch panel calibration. Item Linearizatation Curve 4 Points Calibration Clear and Calibrate Linearizatation Description The currently set linearization curve is displayed. Calibration is performed based on 4 reference points. The linearization parameters are
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 65
    cleaning the print head. How to Display the Printer Driver 1 Click [Printers and Faxes]. Click [Printers and Faxes] on [Start] menu. 2 Right-click [EPSON TM-C3400], and click [Printing References]. The printer driver screen is displayed. This is displayed when the registered name of the printer is
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    Registering User Defined Media If the paper size to use is not in Media Layout, register the user defined media. The registered layout will be stored in [Favorite Setting] to use from application of users. Registering User Defined Media 1 Click [Add/Del] of [Media Layout] on [Main] tab to display
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    Chapter 5 Setting the Printer Driver Favorite Setting [Favorite Setting] is the function to administer print setting of the printer driver into one. The setting from [Main] and [Page Layout] tab such as Media Type, Media Layout (including User Defined Media) are included. [Main] tab Favorite
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    Features • When printing from application, the print setting registered on [Favorite Setting] can be selected as default setting. It is recommended to register the setting in favorite setting after executing print setting by clicking [Save As Favorite Setting]. • A number of setting can be
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 69
    Chapter 5 Setting the Printer Driver Registering print setting on [Favorite Setting] 1 Set the printer driver depending on paper to print. Set settings on [Main] and [Page Layout] tab. Select from Media Layout when using User Defined Media. 2 Click [Save As Favorite Setting] to display [Save/
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    includes the following. • User Defined Media • Registering barcode font • Replacing font on .NET environment The user definition is set on each computer. When a number of TM-C3400 printer drivers are installed in one computer, these are used mutually. 70
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    Chapter 5 Setting the Printer Driver Barcode Printing The printer driver has the built-in barcode font. Barcode printing is available if the barcode is not created on the application side. Setting the barcode font Barcode print settings can be changed on [Barcode and 2D Symbol] on [Driver Utilities]
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    • Type: Select a barcode type from the following. The displayed items are changed accordingly. UPC-A JAN8(EAN) Codabar GS1-128M GS1 DataBar  Truncated GS1 DataBar  Limited UPC-E Code39 Code93 GS1-128 GS1 DataBar  ExpandedM JAN13(EAN) ITF Code128 GS1 DataBar  Omnidirectional GS1 DataBar 
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    , Synthetic Media Label, PET Film, Wrist Band Speed Quality Rotate 90, Rotate 270 Normal, Rotate 180 Rotate 90, Rotate 270 6 dot - (*2) - 2.5 (*2) 5 3 dot 2.5 4 dot 2.5 6 dot - (*2) - 2.5 (*2) - : Not supported 73
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    *1 : The values for the Rotation Settings in the table are those when [Orientation] in [Page Layout] tab is se to "Portrait." When it is set to "Landscape," the description is changed as below. "Normal, Rotate 180 Degrees" ➔ "Rotate 90 Degrees, Rotate 270 Degrees" "Rotate 90 Degrees, Rotate 270
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    Chapter 5 Setting the Printer Driver Specifying the barcode data Specify the barcode data by referring to the following descriptions. About the composite symbol: The composite component type is selected automatically depending on the digit number of the data. (CC-C is selected only when GS1-128 is
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    JAN13(EAN) ❏ Normal • Specify the data of 11 to 12 digits. • For data of 12 digits, a check digit is automatically added. • For data of 13 digits, the 13th digit is regarded as a check digit, but not proved. ❏ Composite (difference from Normal) • For data of 8 digits, the 8th digit is ignored, and a
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    Chapter 5 Setting the Printer Driver Code93 ❏ Specify the data of 1 to 255 digits. ❏ A start code, 2 check digits, stop code is automatically added. ❏ A character () that indicates a start code is printed for the head of the HRI character. ❏ A character () that indicates a stop code is printed
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    by inputting data you want to convert into symbols. When [Auto Convert to Minimize Entire Symbol Width] is unchecked, a code set must be manually specified. When code set C is specified, assume a generated two-digit number as an ASCII character decimal number and specify the corresponding ASCII
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    Chapter 5 Setting the Printer Driver GS1-128 ❏ Specify the data of 2 to 255 digits. ❏ '()' is the delimiter for the application identifiers. (printed as the HRI character, but not encoded.) ❏ The start codes (CODE A, CODE B, CODE C) and the stop code are added automatically. ❏ A symbol character
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    GS1-128M ❏ Specify the data of 38 to 66 digits. ❏ '()' is the delimiter for the application identifiers. (printed as the HRI character, but not encoded.) ❏ The start codes (CODE A, CODE B, CODE C) and the stop code are added automatically. ❏ A symbol character FNC1, which is described after the
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    Chapter 5 Setting the Printer Driver GS1 DataBar Omnidirectional/GS1 DataBar Truncated/GS1 DataBar Limited ❏ The first application identifier '01' is not included in the data. ❏ When printing the HRI characters, the first application identifier '01' is printed as '(01)' before the packing
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    GS1 DataBar Expanded ❏ Specify the data of 2 to 255 digits. ❏ '()' is the delimiter for the application identifiers. (printed as the HRI character, but not encoded.) ❏ Be sure to include all the application identifiers in the data. ❏ When the first data is '01' after deleting application identifiers
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    Chapter 5 Setting the Printer Driver Printing the barcode in cyan only When the printed barcode is difficult to read, make settings to print it in cyan only. The barcode may not be read depending on your environment. Check it before using. 1 Select [Advanced] in [Print Settings]-[Color Corrections]
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    2D Symbol Font Settings The printer driver has the built-in 2D symbol font. 2D symbol printing is available if the 2D symbol is not created on the application side. Setting the 2D Symbol font 2D symbol printing settings can be changed on [Barcode and 2D Symbol] on [Driver Utilities] tab. 1 Change
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    Chapter 5 Setting the Printer Driver • Composite: Turn on the check box to print the 2D symbol with a composite symbol. Separate the data specified to a composite symbol and a 2D symbol with "\ |" or "| \". Describe the data in the order of the composite symbol and the 2D symbol. Example:
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    • GS1 DataBar Item Module Num Of Chars Description Sets the module width for GS1 DataBar. Sets the maximum width for GS1 DataBar. • AztecCode Item Type Number of Layers Cell Size Error Correction Area Description Select a mode for AztecCode. Select the number of layers for AztecCode. [Minimize]:
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    , PET Film, Wrist Band Speed Quality feed With Paper feed No Paper feed With 4 dot - (*2) - 4 dot - - 5 Paper 4 dot - (*2) - feed - : Not supported. *1 : Whether paper feed is performed during printing 2D symbol can be checked in [Display Media Feed Position] - [Display Print Preview
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    feed No Paper feed With Paper feed 6 dot 8 dot 6 dot 8 dot 5 dot 6 dot 5 dot 6 dot - - - - - - - - 6 dot (*2) 7 dot - 6 dot (*2) 7 dot - - : Not supported. *1 : Whether paper feed is performed during printing 2D symbol can be checked in [Display Media Feed Position] - [Display Print
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    Chapter 5 Setting the Printer Driver Specifying the 2D symbol data See the following description to specify the 2D symbol data. For the composite symbol and the HRI character, see "Specifying the barcode data" on page 75. PDF417 ❏ Calculated automatically when the digit number and the line number
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    the full range mode and the compact mode. DataMatrix ❏ Supports the ECC200 versions - square and rectangular. Printing method Specify the selected 2D symbol font, specified point and language to the printing data, and print it.
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    Chapter 5 Setting the Printer Driver Barcode and 2D Symbol Font Printing on .NET Environment Since .NET Framework supports only True Type font and Open Type font, the barcode and 2D symbol font which are registered in the printer driver can not be printed
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    Printing barcode and 2D symbol Sets specified number of point, language of the replaced True Type font by barcode and 2D symbol font to the print data.  The number of point for barcode and 2D symbol is specified, check it from [Barcode and 2D Symbol] on [Driver Utilities]. The barcode and 2D symbol
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    Chapter 5 Setting the Printer Driver Functions of the Printer Driver The printer driver has "Main", "Page Layout", "Driver Utilities" and "Maintenance And Utilities" tabs to change various settings and for adjustments. [Main] tab Favorite Selects one of the registered print settings from the list
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 94
    Print Preview If this function is checked, the print preview window is displayed when printing is performed from an application, allowing you to check the print result image before printing. Displays the print preview before printing if this check box is turned on. To improve 2D symbol scanning
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 95
    And Utilities] tab. According to the paper specification (such as the color of black mark is light, etc.), this adjustment should be performed. Platen Vacuum Manual Adjustment When this is checked, [Change Vacuum Setting] becomes active. Clicking [Change Vacuum Setting] displays the [Platen Vacuum
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 96
    Monitor 3 is not being used, when a fatal error occurs in the printer, an error window can be displayed.  Not displayed when [Use EPSON Status Monitor 3] on the [Driver Preferences] window is unchecked.  "An administrator, a member of Administrator Group, a user with raised privilege, and a member
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    reliability mode (Void Image Test Print)] or [Economy Mode for Low Print Volume (Void Image Print)] on [Driver Preferences] is grayed out when [Use EPSON Status Monitor 3] on [Driver Preferences] of [Driver Utilities] is not selected.  The dots may be missing due to mis-reading when "Anti-missing
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 98
    threshold for the sensor can be adjusted when the sensor does not detect the label gap and black mark for the paper to be used. Manual Head Cleaning Head cleaning can be performed. The result of the head cleaning can be checked by the nozzle check pattern printing. See
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 99
    Settings • Notification Settings • Media Loading Settings • Media Position Detection • Panel Button Settings • Sensor Adjustment Driver setting • Setting for EPSON Status Monitor 3 • Settings For Handling Media After Print Post-Printing Verification Settings The following are the modes when Post
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 100
    4 The [Post-Printing Verification Settings] window is displayed. Select [PostPrinting Verification Settings] and click [Next]. 5 Select the setting mode. After selecting the mode, click [OK]. 100
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    6 Setting is completed. Click [OK] to finish. Chapter 5 Setting the Printer Driver 5 101
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    Void image registration Specifies the print image on High Reliability Mode (Void Image Print) or Economy Mode for Low Print Volume (Void Image Print) when dots are missing. The default void printing is all-in-black printing with height of 25.4 mm and user can change this to another image file. 1
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 103
    Chapter 5 Setting the Printer Driver 5 Click [Browse] to select the image to print. Click [Register] to register the image to print. Click [Cancel] to terminate without performing the [Void Image Registration]. A bitmap image of 737 pixel width and 78 pixel to 180 pixel height can be registered as a
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 104
    Void image test print Perform a test print of the image to print when dot missing occurs in the High Reliability Mode (Void Image Print) or Economy Mode for Low Print Volume (Void Image Print). 1 Turn the printer on. 2 Display the printer driver window. (See "How to Use the Printer Driver" on page
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 105
    6 Click [OK] to finish the test print. Chapter 5 Setting the Printer Driver 5 105
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 106
    using with default setting.) LED Notification Setting at Ink Low Not Supported. Notification Setting at a Paper Size/Type Error Selects notification setting printer status utility when detecting an error, and notifies error if EPSON Status Monitor 3 is in active. (Default setting is [No Error
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 107
    Chapter 5 Setting the Printer Driver 5 Select notification setting, and click [OK]. Click [Cancel] to terminate without performing the [Notification Settings]. Beep Notification Setting an Error Notification Setting at a Paper Size/Type Error 6 Setting is completed. Click [OK] to finish. 5 107
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 108
    Media Loading Settings Sets paper feed movement to the print starting position when turning the printer power on or the roll paper cover is closed. The following is the movements to feed the paper to the print starting position when turning the printer power on or the roll paper cover is closed. (
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 109
    Chapter 5 Setting the Printer Driver 4 The [Media Loading Method Settings] window is displayed. Select your choice and click [Next]. 5 Sets paper feed to the print starting position and click [OK]. Click [Cancel] to terminate without performing the [Media Loading Method Settings]. Paper Set
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 110
    Media Position Detection The following 3 types of media position detection is set on this printer. This is set from [Media Position Detection] on [Maintenance And Utilities] tab. The printer's media position detection setting can be checked using Self-test Mode. For details, see "Self-test" on
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 111
    this printer. Panel Button Printer Operating Operation Caused by Panel Button Settings Feed Button Not printing Printing Paper feed Enable / Disable Manual Head Cleaning during Enable / Disable printing Cut Button - Paper cut Enable / Disable Follow the steps below to make the setting
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 112
    5 Select Enable/Disable the panel button, and click [OK]. Click [Cancel] to terminate without performing the [Panel Button Settings]. Media feed when not printing Manual Head Cleaning during printing Cut Button 6 Setting is completed. Click [OK] to finish. 112
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 113
    Chapter 5 Setting the Printer Driver Sensor Adjustment The threshold for the sensor can be adjusted when the sensor does not detect the label gap and black mark for the paper to be used. Follow the steps below to make adjustment. 1 Load the paper to the printer. 2 Turn the printer on. 3 Display the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 114
    7 The [Sensor Adjustment] window is displayed. Select the sensor to be adjusted and click [Next]. 8 Select [Start Adjustment]/[Default] and click [OK]. Click [Cancel] to terminate without performing the [Sensor Adjustment]. Adjusts the Label Gap Detection Sensor Adjusts the Black Mark Detection
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 115
    error window is displayed. [Not use] is set by default setting; however, if a fatal error occurs, an error window can be displayed. Use/Not use EPSON Status Monitor 3 [Not use EPSON Status Monitor 3] is set by default setting. [Notification Settings for Fatal Errors] is displayed on the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 116
    4 The [Driver Preferences] window is displayed. Check the box of [Use EPSON Status Monitor 3] and click [OK]. 5 [EPSON Status Monitor 3] and [Monitoring Preferences] are displayed in [EPSON Status Monitor 3 Settings] on the Driver Utilities window. 116
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 117
    Status Monitor 3] at any time. (See "Displaying the icon" on page 120 for how to display the icon.) Display window for EPSON Status Monitor 3 Icon on task tray • The following items can be set in [Monitoring preferences]. Selecting error indications: (See "Error notification setting for
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 118
    Status Monitor 3 is enabled, [Notification Settings for Fatal Errors] is not displayed. (Disable EPSON Status Monitor 3 by referring to "Use/Not use EPSON Status Monitor 3" on page 115.) 4 The [Notification Settings for Fatal Errors] window is displayed. Select the items you want to display when
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 119
    window.) 3 Select [Driver Utilities] tab and click [Monitoring Preferences]. When EPSON Status Monitor 3 is disabled, the [Monitoring Preferences] is not displayed. (Enable EPSON Status Monitor 3 by referring to "Use/Not use EPSON Status Monitor 3" on page 115.) 4 The [Monitoring Preferences] window
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 120
    Displaying the icon Keeps icon on the task tray so that user can check as needed. The icon is not displayed when default setting. Follow the steps below to display the icon. 1 Turn the printer on. 2 Display the printer driver window. (See "How to Use the Printer Driver" on page 65 for how to display
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 121
    Chapter 5 Setting the Printer Driver Setting the Post-Printing Movements The following post-printing movement can be set on this printer. Sets from [Settings For Handing Paper After Print] on [General] of the printer driver. ❏ Auto Cut: After Every Page/Only After Last Page/After Specified Number
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 122
    by user - - -  Media Black Mark Backing paper is not cut Die-cut Label Cuts the backing paper -   - by pressing CUT button Tears along perforated - - -  line manually : Used, -: Not Used 122
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 123
    user's manuals are available.(p.124) ❏ APIs for setting the product and the printer driver are available. (p.131) ❏ Dedicated sample program for TM-C3400 is available.(p.138) Use this as reference to develop the application. This printer can not use the APD or UPOS provided by EPSON.
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    Manual Printer Driver c34d32_xxxx.exe TM-C3400-LT Technical Reference Guide Printer status - TM-C3400-LT Technical Reference Guide Printer Setting c34ps_xx.exe TM-C3400 Printer Setting Guide . They can be used from [Start] - [All Programs] - [EPSON] - [EPSON TM-C3400 Sample Program]. 124
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 125
    and manuals can be downloaded from one of the following URLs. For customers in North America, go to the following web site: http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site: https://download.epson-biz.com/?service=pos
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 126
    [Driver Utilities] tab [Maintenance And Utilities] tab EPSON Status Monitor 3 Printer status Printer Setting Printer Driver and Utility Function List Printer Driver Setting Driver setting Printer setting (See "Setting the Printer" on page
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 127
    Settings Notification Setting at a Paper Size/ Type Error  -  FEED button Enabled/disabled FEED button  -  6 (Media feed when not printing) FEED button Enabled/disabled FEED button (Manual head cleaning during printing) - - - CUT button Enabled/disabled CUT button  -  127
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 128
    Setting Printer Setting Acquiring Acquiring Printer Utility Driver Setting Item Setting Post-Printing Verification Settings USB Serial Number Settings Sensor Adjustment Missing Dot Operation Settings  -  Void Image Registration  -  Displays Void Image Registration name Void Image
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 129
    Acquiring Printer Status Chapter 6 Application Development Information EPSON Status Monitor 3 Printer Status Ink Status Error Self printing Printer status Warning Ink color Ink Levels Communication error Autocutter error Fatal error Cover open Paper
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    EPSON Status Monitor 3 Printer Status Cleaning Factory default setting Shutting down 130
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 131
    APIs for developing applications that use the product. Name Manual TM-C3400-LT Library  TM-C3400-LT Technical Reference Guide  TOOLS & LIBRARIES Reference for TM-C3400-LT EPDI for TM-C3400 EPDI for TM-C3400 Reference Manual TM-C3400-LT Library This is an API for controlling the product
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 132
    Reference Library This section describes the APIs provided in TM-C3400-LT Library. TMC34LT_PrinterPowerOn Turn the printer power on. Syntax int TMC34LT_PrinterPowerOn() Return Value Return Value Description 0 Success Not 0 Failed (Returns an OS error code.) TMC34LT_PrinterPowerOff Turn
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 133
    Chapter 6 Application Development Information TMC34LT_SetBrightness Change LCD brightness. This setting is valid only while the product power is on. This setting will be lost when power off the product. Syntax int TMC34LT_SetBrightness(int nBrightness) Argument nBrightness : This specifies the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 134
    off. You can continue printing, but the print result may be affected. Please contact the store where you purchased the product or an Epson service center as soon as possible. Printer error. (xxx) * Please turn the printer off. 5 Remove any foreign objects from inside the printer then turn
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 135
    cannot be recognized correctly. 16 Replace the ink cartridge. Epson brand products are recommended. New media is loaded without removing Media cannot be recognized correctly. 20 Check the media type which printer supports, then set the correct media. 6 Loaded media size does not match the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 136
    TMC34LT_GetPrinterBin Acquires the media source. Syntax int TMC34LT_SetPrinterBin(long *nBin) Argument long *nBin : Specifies the memory address where the media source is set. Retrieved value Media source 0 Roll media 1 Fanfold media Return Value Return Value 0 Success Not 0 Failed
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 137
    application - Not supported in TM-C3400-LT. Step 5 Notifying the printer status from the printer to the  - Not supported in TM-C3400-LT. application Complete basic features - Not supported in TM-C3400-LT. Monitoring the printer status 6 - Not supported in TM-C3400-LT. and controlling
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 138
    ] in the Print Preview function. For this function, see "Print Preview" on page 94. When Extremely High Reliability and Safety are Required Epson recommends the following functions: • Missing dot detection with the auto nozzle check system of the printer driver. ("Post-Printing Verifica- tion
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 139
    Chapter 7 Maintenance Maintenance Replacing the Paper This section describes how to replace the paper. The paper replacement method will vary as shown below depending on the shape of the paper (roll paper / fanfold paper) used before and after the replacement. When changing to paper of a different
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 140
    Replacing Roll Paper with Roll Paper When replacing roll paper with roll paper, such as when replacing with a different type (label, size, etc.) of roll paper, follow the steps below. When changing to paper of a different paper type (fine paper to/from normal paper) or label type (die cut label to/
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 141
    3 Unlock the roll paper guide. Chapter 7 Maintenance 4 Push the roll paper guide on the left in the direction of the arrow, and load the roll paper with the printing side up. Roll paper guide 5 Lock the roll paper guide. 7 141
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 142
    6 Unroll the paper slightly by pulling it forward and insert the roll paper all the way to the back with the printable side up. 7 Release the lock of the paper ejection guide. 8 Align the paper ejection guide with the roll paper width. Paper ejection guide 142
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 143
    9 Lock the paper ejection guide. Chapter 7 Maintenance 10Close the roll paper cover while aligning the roll paper with the paper ejection guide. Paper ejection guide The roll paper is automatically fed. This completes the replacement of roll paper with roll paper. 7 143
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 144
    Replacing Fanfold Paper with Fanfold Paper When replacing fanfold paper with fanfold paper, such as when replacing with a different type (label, size, etc.) of fanfold paper, follow the steps below. When changing to paper of a different paper type (fine paper to/from normal paper) or label type (die
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 145
    4 Close the roll paper cover. Chapter 7 Maintenance 5 Open the fanfold paper cover. If there is no change in paper width, you can skip steps 6 to 7. 6 Unlock the fanfold paper guide. 7 145
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 146
    with the width of the fanfold paper and lock the guide. Fanfold paper guide 8 Iinsert the paper into the paper slot with the print surface facing upward until it is pulled into inside the printer (approximately 100 mm). The
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 147
    10Close the fanfold paper cover. Chapter 7 Maintenance This completes the replacement of fanfold paper with fanfold paper. 7 147
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 148
    Changing From Roll Paper to Fanfold Paper 1 Verify that the power of the product is on. 2 Pull the release lever to open the roll paper cover, and remove the roll paper. 3 Close the roll paper cover. 148
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    , set [Media source] to [Fanfold media], and press [Save&exit]. For details on the TM-C3400-LT Utility, see "TM-C3400LT Utility" on page 56. 5 In the printer driver, change [Media Source] and [Media Position Detection]. For details on [Media Position Detection], see "Setting the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 150
    7 Pull the release lever to open the roll paper cover. 8 Attach the paper feed guide by inserting it into the groove inside the roll paper cover. When using fanfold paper, be sure to attach the paper feed guide. 150
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 151
    9 Close the roll paper cover. Chapter 7 Maintenance 10Release the lock of the paper ejection guide. 11Slide the paper ejection guide to the outermost position ((1) in figure below) and lock the paper ejection guide ((2) in figure below). Paper ejection guide 7 151
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 152
    12Open the fanfold paper cover. 13Release the lock of the fanfold paper guide. 14Align the fanfold paper guide with the width of the fanfold paper and lock the guide. 152 Fanfold paper guide
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 153
    Chapter 7 Maintenance 15Iinsert the paper into the paper slot with the print surface facing upward until it is pulled into inside the printer (approximately 100 mm). The paper is automatically fed. 16Place the paper straight at least 40 mm from the this product. 17Close the fanfold paper cover.
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 154
    Changing From Fanfold Paper To Roll Paper 1 Verify that the power of the product is on. 2 Remove the remaining paper from the paper ejection table. Paper ejection table 3 Open the roll paper cover and fanfold paper cover and remove the paper. 154
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    Utility, set [Media source] to [Roll media], and press [Save&exit]. For details on the TM-C3400-LT Utility, see "TM-C3400LT Utility" on page 56. 6 In the printer driver, change [Media Source] and [Media Position Detection]. For details on [Media Position Detection], see "Setting the
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 156
    7 Press down the release lever, and pull it to the front to open the roll paper cover. 8 Slide the paper feed guide in the direction of the arrow and remove it. When using roll paper, be sure to remove the paper feed guide. 156
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 157
    9 Unlock the roll paper guide. Chapter 7 Maintenance 10Push the roll paper guide on the left in the direction of the arrow, and load the roll paper with the printing side up. Roll paper guide 11Lock the roll paper guide. 7 157
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 158
    12Unroll the paper slightly by pulling it forward and insert the roll paper all the way to the back with the printable side up. 13Release the lock of the paper ejection guide. 158
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 159
    Chapter 7 Maintenance 14Align the paper ejection guide with the roll paper width. Paper ejection guide 15Lock the paper ejection guide. 7 159
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 160
    16Close the roll paper cover while aligning the roll paper with the paper ejection guide. paper ejection guide The roll paper is automatically fed. This completes the procedure of replacing fanfold paper with roll paper. 160
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 161
    Chapter 7 Maintenance Setting the Media Position Detection When changing to paper of a different type or shape, you will need to set the media position detection. When there is no change in the media position detection setting, this setting is not necessary. If the printer setting and the paper
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 162
    Paper type Fanfold paper Black Mark Die-cut Label Black Mark Receipt/Wrist Band Die-cut Label/Black Mark Die-cut Label/ Transparent Die-cut Label Media position detection setting Detects black marks of die-cut label Detects black marks of receipt Detects the gap between labels 5 Turn the printer
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 163
    , the ink may run out during the cleaning. Follow the steps below to manual head cleaning. 1 Turn the power on. 2 Display the window on the Driver" on page 65 for how to display the driver window.) 3 Click [Manual Head Cleaning] on [Maintenance And Utilities] tab. The printer nozzle is checked
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 164
    is pressed. This feature is factory set to invalid. Please enable printer driver. (See "Panel Button Settings" on page 111)  If the problem starts head cleaning manual paper feed button is pressed during printing, a few seconds Be sure if the paper feed button again.  This feature can be copied to
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 165
    And Utilities] tab and sets the media position detection based on the loaded paper. 5 Click [Nozzle Check]. 6 Click [Print]. 7 Check the printed nozzle pattern. Execute Manual Head Cleaning when it is clogged. 7 165
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 166
    And Utilities" Tab] checkbox and click [OK]. 5 In the [Maintenance And Utilities] tab, click [Print Head Alignment]. For the rest of the procedure, follow the instructions on the screen. 166
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 167
    Chapter 7 Maintenance Self-test Printing errors such as dot missing can be checked on self-test mode. In addition, Post-Printing Verification Settings, and media position detection setting can be checked. Follow the steps below to run the self-test. 1 Set the die-cut label, receipt or continuous
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 168
    Status Post-Printing Verification Setting Aamc Boff Aamr Boff Ahrr Boff Ahrv Boff Aect Becr Aect Becv Media Position Dctection Cnod Cbmd Cbmc Cgap Specification Anti-missing Color Mode Anti-missing Read Mode High Reliability Mode (Reprint) High Reliability Mode (Void Image Print) Economy
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 169
    Chapter 7 Maintenance Cleaning the Autocutter Adhesive from labels may stick to the fixed blade of the autocutter, which may prevent the autocutter from cutting paper cleanly. If this happens, follow the steps below to clean the autocutter. Do not touch the fixed blade of the autocutter directly.
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 170
    Exterior Surface Cleaning To be able to comfortably use the product at any time, clean the product following the method below. 1 Turn off the power. For details on how to turn off the power, see "Power Off" on page 25. 2 Once the power lamp goes off, unplug the power plug from the outlet. 3 Use a
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 171
    Chapter 7 Maintenance Preparing for Transport Follow the steps below to transport the printer. CAUTION Do not take the ink cartridge out of the printer when transporting it. Do not leave the printer without ink cartridge. Doing so may result in drying print head and clogging. 1 Turn the power
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 172
    (p.175) Printer Driver Functions The TM-C3400 printer driver has the following functions. ❏ Printing ❏ Printer driver settings • Print setting • Favorite setting • User defined setting • Printer driver operation setting • Settings for the EPSON
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 173
    Chapter 7 Maintenance Upgrading the Printer Driver When the printer driver is upgraded to a higher version, the printer driver settings revert to the default settings and the existing settings are lost. Follow the steps below retain the existing settings. 1 Save the existing printer driver settings
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 174
    Page Layout Favorite Setting Driver Utilities User defined Media Layout Saved as a printer setting file Usage: Exporting/importing as a printer setting file The settings for Manual Head Cleaning during printing set in Panel Button Settings are not saved. Maintenance And Utilities 174
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 175
    Chapter 7 Maintenance Printer Setting Make a printer setting in the following cases. • When the paper type is changed The media position detection setting is necessary.  (See "Setting the Media Position Detection" on page 161.) • When printer maintenance, such as Head Cleaning or Print Head
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 176
    can be set by both the printer driver and the Printer Setting Items that can be set only by the printer driver * The settings for Manual Head Cleaning during printing that can be set in Panel Button Settings cannot be set in Printer Setting. 176
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 177
    Chapter 7 Maintenance To Customers who Plan to Keep the Product in Operation 24 Hours a Day We do not recommend keeping the product in operation 24 hours a day since it will reduce the life of the product. In particular, this usage is outside the specifications of the hard disk. If it is unavoidable
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 178
    3 Set [Turn off hard disks]. Click the [OK] button. If the hard disk is accessed during the set period of time, the motor will not stop. 178
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 179
    Chapter 7 Maintenance Setting Windows Update When Windows Update (Automatic Updates) is set, the HDD is periodically accessed, and it will not become idle, thus change this feature to disabled. Immediately after setup (p.53) / recovery (p.35), Automatic Updates is not set. If a login user is added,
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 180
    move this printer after ink charging, check the colors by performing a test print. If the colors of printouts are not normal, perform head cleaning. See "Manual Head Cleaning" on page 163 for how to perform head cleaning. • When printing image data, white lines (lines shown in white) or black lines
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 181
    onscreen. Follow the instructions in the message to fix the error.  If the error persists even after countermeasures are taken, contact your dealer. Verify the product name and serial number before contacting your dealer. Power On / Off Problems Symptoms / Problem Condition Power does not
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 182
    Screen Control Problems Symptoms / Problem Condition There is no response even if you touch the touch panel. Verification Method / Countermeasures Take the following countermeasures. If the product does not respond
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 183
    Appendix Printout is Not Satisfactory Symptoms / Problem Condition Verification Method / Countermeasures  Is faint   Manual Head Cleaning (p.163) Are you using the recommended ink cartridge (i.e. genuine Epson product)? This product is color adjusted assuming the use of a genuine Epson ink
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 184
    of the autocutter is dirty, clean the blade. For details, see "Cleaning the Autocutter" on page 169. Cannot Read Barcode Symptoms / Problem Condition Verification Method / Countermeasures Barcode cannot be read Is the barcode reader properly connected? Verify that the barcode reader is properly
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 185
    Product Specifications Basic Specifications CPU Intel AtomE640 1.0GHz Main memory Chip set 1GB Intel EG20T BIOS OS TMI-A 1.01 Microsoft Windows Embedded POS Ready 2009 LCD Display function 12.1" TFT LCD 256K colors (Approx. 260000) Touch panel Resistance film Backing storage (HDD)
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 186
    width Print speed* (Input resolution:180 x 180dpi, Image resolution:360 x 180dpi) Barcode Barcode identification rate:ANSI rank D (based on Seiko Epson Corporation standard) Two-dimensional code Serial ink jet, dot matrix Three-color (CMY) printing Bi-directional printing Forward and reverse
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 187
    Appendix Reliability MTBF MCBF(Printer) Life(Printer) Overall product Each component board Printer Print head Paper feed mechanism Autocutter mechanism Carriage mechanism 47,500 hours 170,000 hours 75,000 hours 9,800,000 passes 6,000 million shots/nozzle 1,500,000 pages or the number of pages
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 188
    Fan  (Time until its rotation frequency drops by 30%) System fan System power fan 50,000 hours (ambient temperature 25C) Printer unit power fan HDD Either 5 years or 20,000-hour power-on total (24-hour continuous operation is not warrantable.) LCD back light (Time until the brightness
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 189
    ) 850 to 1060 hPa (approximately 0 to 1500 m above sea level) Acoustic noise During operation (including using the autocutter) Approximately54 dB (ANSI Bystander position) (Based on Epson evaluation conditions including the use of the autocutter) 189
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 190
    Paper Specifications The following is the type and the size of paper specified for this printer. When using paper other than specified paper, paper feed accuracy, barcode detection accuracy, printing quality may be degraded or frequent paper jam may occur. Paper type Category Form Width
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 191
    Receipt This is continuous paper. Paper type Form Paper width Paper length Paper thickness Roll paper core External diameter Winding direction Plain Media, Fine Media, PET Film Roll paper 30 to 108 mm 15 to 1117.6 mm 0.085 to 0.151 mm Outside diameter: 44.1 mm Maximum 101.6 mm Printing face must be
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 192
    Black mark length Black Mark Receipt Center of black marks Center of paper width Center of paper width Paper feeding direction Interval of black marks Perforation position 0.5 mm or more (When using fanfold paper) Black mark width Paper type Form Paper width Paper
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 193
    Appendix Paper type Form Paper width Paper length Black mark width Black mark length Black mark centering position Black mark interval Paper thickness Pitch of perforated line: Form of perforated line Number of folds Plain Media, Fine Media, PET Film Fanfold paper 50 to 108 mm 15 to 304.8 mm
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 194
    Full-page Label Backing paper width Label width Edge cutoff Edge cutoff Backing paper Label area Paper type Plain Media Label, Fine Media Label, Synthetic Media Label Form Roll paper Backing paper width 30 to 112 mm Label width 25.4 to 108 mm Label length 15 to 1117.6 mm Edge cutoff
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 195
    Die-cut Label Backing paper width Appendix Gap between Label length labels Edge R Edge cutoff Label width Backing paper Label area Edge cutoff Paper type Form Backing paper width Label width Label length Gap between labels Edge cutoff on left/right side Label edge R Paper thickness Roll
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 196
    Paper type Form Backing paper width Label width Label length Gap between labels Edge cutoff on left/right side Label edge R Paper thickness Roll paper core External diameter Winding direction Fine Media Roll paper 30 to 112 mm 25.4 to 108 mm 25.4 to 1117.6 mm (To use a label with a label length of
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 197
    Appendix Paper type Form Backing paper width Label width Label length Gap between labels Edge cutoff on left/right side Label edge R Paper thickness Roll paper core External diameter Winding direction Synthetic Media Label Roll paper 30 to 112 mm 25.4 to 108 mm With the roll paper core of 44.1 mm
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 198
    Black Mark Die-cut Label Center of black marks Center of paper width Black mark length Center of paper width Paper feeding direction Interval of black marks Perforation position 2 mm or more  (When using fanfold paper) Black mark width Backing paper Label area
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 199
    Appendix Paper type Form Backing paper width Label width Label length Gap between labels Edge cutoff on left/right side Label edge R Black mark width Black mark length Black mark centering position Black mark interval Paper thickness Roll paper core External diameter Winding direction Plain Media
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 200
    Paper type Form Backing paper width Label width Label length Gap between labels Edge cutoff on left/right side Label edge R Black mark width Black mark length Black mark centering position Black mark interval Paper thickness Roll paper core External diameter Winding direction Fine Media Label Roll
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 201
    Appendix Paper type Form Backing paper width Label width Label length Gap between labels Edge cutoff on left/right side Label edge R Black mark width Black mark length Black mark centering position Black mark interval Paper thickness Perforated line pitch: Perforated line form: Number of folds:
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 202
    Wrist Band Center of paper width Center of black marks Center of paper width Paper feeding direction Black mark length Interval of black marks Black mark width Black mark paper Paper type Specified original paper Form Backing paper width Black mark width Black mark
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 203
    Print Area and Cutting Position Receipt / Roll paper Top margin: Left and right margin: Bottom margin: 2.0 mm (typical value) 2.0 mm (typical value) 2.0 mm (typical value) Paper width Center of paper width Auto-cut position 2.0 mm Appendix Paper feeding direction 11.0 mm or more 15.0 mm or
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 204
    Full-page Label / Roll paper Top margin (inside the label): 2.0 mm (typical value) Left and right margin (inside the label): 2.0 mm (typical value) Bottom margin (inside the label): 2.0 mm (typical value) Center of paper width Paper width Auto-cut position 2.0 mm Paper feeding direction
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 205
    Die-cut Label / Roll paper Top margin (inside the label): Left and right margin (inside the label): Bottom margin (inside the label): 2.0 mm (typical value) 2.0 mm (typical value) 2.0 mm (typical value) Center of paper width Auto-cut position Paper width 2.0 mm 1.5 mm Appendix Paper feeding
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 206
    Black Mark Receipt / Roll paper Top margin: 2.0 mm (typical value) Left and right margin: 2.0 mm (typical value) Bottom margin: 2.0 mm (typical value) Paper width Center of paper width Auto-cut position 2.0 mm Paper feeding direction 11.0 mm or more 15.0 mm or more (When auto-cutting)
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 207
    Black Mark Receipt / Fanfold paper Top margin: Left and right margin: Bottom margin: 2.0 mm (typical value) 2.0 mm (typical value) 2.0 mm (typical value) Center of paper width Perforated line Auto-cut position Paper width 2.0 mm 0.5 to 1.0 mm 2.0 mm Appendix Paper feeding direction Interval
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 208
    Black Mark Die-cut Label / Roll paper Top margin (inside the label): 2.0 mm (typical value) Left and right margin (inside the label): 2.0 mm (typical value) Bottom margin (inside the label): 2.0 mm (typical value) Center of paper width Auto-cut position Paper width 2.0 mm 1.5 mm Paper
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 209
    Black Mark Die-cut Label / Fanfold paper Top margin (inside the label): Left and right margin (inside the label): Bottom margin (inside the label): 2.0 mm (typical value) 2.0 mm (typical value) 2.0 mm (typical value) Center of paper width Perforated line Auto-cut position Paper width 0.5 to 1.0
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 210
    Wrist Band / Roll paper Top margin: 2.0 mm (typical value) Left and right margin: 2.0 mm (typical value) Bottom margin: 2.0 mm (typical value) Paper width Center of paper width Auto-cut position 2.0 mm Paper feeding direction 288.1 mm 292.1 mm Auto-cut position 2.0 mm 2.0 mm Print area
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 211
    Appendix Paper Ejection Tray Black Mark Receipt Black Mark Die-cut Label Paper type Paper form Paper size Paper thickness Paper type Paper form Paper size Paper thickness Plain Media, Fine Media, PET Film Fanfold paper Width 76 to 105 mm × length 54 to 148 mm 0.119 to 0.151 mm Plain Media, Fine
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 212
    used with this product. The information below is current as of December 2011. Media Paper that can be used with this product is listed in Epson's web site. Ink Cartridge The ink cartridge that can be used with this product is SJIC15P (3-color CMY integrated ink cartridge). It can be purchased
  • Epson ColorWorks C3400-LT | Technical Reference Guide - Page 213
    to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.  Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those
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Technical Reference Guide
Describes the features and basic operations of the product.
Describes setup and installation of the product and peripherals.
Describes preinstall information and recovery method.
Describes the product's utilities.
Describes how to set the printer driver.
Describes how to control the printer and necessary information
when you develop applications.
Describes how to handle the product.
M00052101
Rev.B
Setup
Preinstalled OS Information
Utility
Overview and Basic Operations
Setting the Printer Driver
Application Development Information
Maintenance
Appendix