Dell XPS One Owner's Manual

Dell XPS One Manual

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  • Dell XPS One | Owner's Manual - Page 1
    Dell™ XPS One™ Owner's Manual Model MTG www.dell.com | support.dell.com
  • Dell XPS One | Owner's Manual - Page 2
    to avoid the problem. CAUTION: A Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, Windows
  • Dell XPS One | Owner's Manual - Page 3
    View of the Computer 17 Power Cable Routing 20 Optional TV Input Device (For Use With Optional TV Tuner 21 3 Setting Up Your Computer 23 Installing Your Computer in an Enclosure 23 Connecting to the Internet 24 Setting Up Your Internet Connection 24 Transferring Information to a New Computer
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    Power Supplies 28 Using the Media Card Reader 29 4 Using Multimedia 31 Using the Disc Drive Windows Audio Driver 39 Setting Up the Cyberlink (CL) Headphones 39 5 Using the Optional Wireless Keyboard and Mouse 41 Media Control Keys 42 Using the Touch Pad 43 Customizing the Touch
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    and Touch Pad 50 8 Troubleshooting 51 Solving Problems 51 Battery Problems 51 Display Problems 51 Drive Problems 52 E-Mail and Internet Problems 53 Error Messages 54 IEEE 1394 Device Problems 55 Keyboard Problems 55 Lockups and Software Problems 56 Memory Problems 58 Mouse Problems 58
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    Printer Problems 61 Scanner Problems 62 Sound and Speaker Problems 62 Touch Pad Problems 64 9 Dell Diagnostics 65 When to Use the Dell Diagnostics 65 Starting the Dell Diagnostics From Your Hard Drive 65 Starting the Dell Diagnostics From the Drivers and Utilities Media 66 Dell Diagnostics
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    What Is a Driver 75 Identifying Drivers 76 Reinstalling Drivers and Utilities 76 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems 78 Restoring Your Operating System 78 Using Microsoft Windows System Restore . . . . 78 Using Dell™ Factory Image
  • Dell XPS One | Owner's Manual - Page 8
    14 Appendix 97 FCC Notice (U.S. Only 97 FCC Class B 97 Glossary 99 Index 117 8 Contents
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    be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. Finding Information 9
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    What Are You Looking For? • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find It Here Dell™ Product Information Guide • How to set up my computer Setup Diagram NOTE: The appearance of
  • Dell XPS One | Owner's Manual - Page 11
    You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the
  • Dell XPS One | Owner's Manual - Page 12
    hard drive, and the operating system • Customer Care - Contact information, service call and order status, warranty, and repair information • Service and support - Service call status and support history, service contract, online discussions with technical support • Dell Technical Update Service
  • Dell XPS One | Owner's Manual - Page 13
    access Windows Help and Support: • In Windows Vista™, click the Windows Vista Start button and click Help and Support. 2 Type a word or phrase that describes your problem, and then click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. Operating
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    14 Finding Information
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    About Your Computer Front View of the Computer CAUTION: Ensure that none of the computer air vents are blocked. Blocking them would cause serious thermal problems. 1 2 3 4 8 5 7 6 About Your Computer 15
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    . NOTICE: The optical drive does not support 8cm media. Do not insert 8cm media into the optical drive slot. 6 disc indicator The disc indicator lights up when a disc is in the drive. See "Disc and Disc-Slot Indicators" on page 33 for more information. 7 display power button Press to turn
  • Dell XPS One | Owner's Manual - Page 17
    Back View of the Computer 1 2 3 4 5 19 6 18 7 17 16 15 14 13 12 11 10 9 8 About Your Computer 17
  • Dell XPS One | Owner's Manual - Page 18
    for devices that typically remain connected, such as printers and keyboards. 4 headphone/lineout connector Use the headphone/line-out connector the hard drive. The light might also be on when a device such as an optical drive is operating. 7 power button, power light Press the power button
  • Dell XPS One | Owner's Manual - Page 19
    , and IR blaster. TV-in connector - only supported on systems with optional TV tuner card. Connect speakers for 2.0 audio. Insert the power cable. Use the back USB connectors for devices that typically remain connected, such as printers and keyboards. It is recommended that you use the side USB
  • Dell XPS One | Owner's Manual - Page 20
    Attach high-speed serial multimedia devices, such as digital video cameras. 18 Service Tag Use the Service Tag to identify your computer when you access the Dell Support website or contact support. 19 cable routing flaps Route power cord and other rear cables through these flaps to improve the
  • Dell XPS One | Owner's Manual - Page 21
    Optional TV Input Device (For Use With Optional TV Tuner) 1 2 3 4 5 1 composite video 3 right audio output connector 5 IR blaster 2 left audio output connector 4 S-video connector About Your Computer 21
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    22 About Your Computer
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    25°C (77°F), depending on your computer's specifications, you only have 5° to 10°C (9° to 18°F) temperature margin before you reach your computer's maximum operating temperature. For details about your computer's computer's performance, possibly causing it to overheat. Setting Up Your Computer 23
  • Dell XPS One | Owner's Manual - Page 24
    any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the
  • Dell XPS One | Owner's Manual - Page 25
    Internet wizard can help you get one. 1 Save and close any open files, and exit any open programs. 2 Click the Windows Vista Start button , and click click Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the
  • Dell XPS One | Owner's Manual - Page 26
    and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Setting Up a Printer
  • Dell XPS One | Owner's Manual - Page 27
    fit only one way. 1 2 Windows Vista Start button , and click Network→ Add a printer to start the Add Printer Wizard. 5 Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on page 76 and the documentation that came with your printer. Setting Up Your Computer 27
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    power fluctuations and failures: • Surge protectors • Line conditioners • Uninterruptible power supplies (UPS) Surge Protectors Surge protectors and power a fairly constant level. Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss
  • Dell XPS One | Owner's Manual - Page 29
    the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL). Using the Media Card Reader Use the Media Card Reader to transfer data directly to your computer. NOTE: A memory card is not a bootable device.
  • Dell XPS One | Owner's Manual - Page 30
    30 Setting Up Your Computer
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    : Do not insert any objects into the disc drive; it could be damaged. NOTICE: Do not move the computer while playing CDs, DVDs, or other media. 1 Place the disc, label side facing forward, in
  • Dell XPS One | Owner's Manual - Page 32
    top four media control buttons to the right of your display may flash during startup. The media control buttons only light up when the user's hand is detected in close proximity to the right of the display. Your keyboard may also incorporate some of these media control buttons. 32 Using Multimedia
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    -slot indicator lights up when a user's hand is detected in its vicinity. The disc indicator lights up when the drive is occupied and the disc-slot and if you have the optional optimized wireless keyboard, the media control buttons on your keyboard. Play. Move backward within the current track.
  • Dell XPS One | Owner's Manual - Page 34
    : Ensure that you observe all copyright laws when copying media. NOTE: The types of optical drives offered by Dell may vary by country. The following instructions explain how to make a copy of a CD, DVD, or BD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating
  • Dell XPS One | Owner's Manual - Page 35
    The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank the data to a temporary folder on your computer hard drive. 4 When prompted, insert a blank disc into the drive and click OK. Once you have finished copying
  • Dell XPS One | Owner's Manual - Page 36
    CD-RW Read Yes Yes Write Yes Yes Rewritable No Yes DVD-Writable Drives Media Type CD-R CD-RW DVD+R DVD-R DVD+RW DVD-RW Yes Yes Yes Yes No Rewritable No Yes No No Yes Yes No No BD-Writable Drives NOTE: Your BD-writable drive may not read / write HD-DVD media. Media Type CD-R CD-RW DVD+R DVD
  • Dell XPS One | Owner's Manual - Page 37
    Rewritable No Yes Helpful Tips • Use Microsoft® Windows® Explorer to drag and drop files to a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1-2 MB of the blank space to finalize the recording. systems may not support all available BD formats. For a list of formats supported by your BD
  • Dell XPS One | Owner's Manual - Page 38
    Personalization. 2 Under Personalization, click Adjust Screen Resolution. The Display Properties window appears. 3 Under Resolution: click and has a DVD drive, you can enable digital audio for DVD playback. 1 Launch the Cyberlink PowerDVD application. 2 Insert a DVD into the DVD drive. If the DVD
  • Dell XPS One | Owner's Manual - Page 39
    to the main menu screen. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click feature is available only if your computer has a DVD drive. If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Launch
  • Dell XPS One | Owner's Manual - Page 40
    40 Using Multimedia
  • Dell XPS One | Owner's Manual - Page 41
    Using the Optional Wireless Keyboard and Mouse Your Dell™ XPS™ computer supports a special wireless (non-Bluetooth) keyboard and mouse which are optimized for use with your computer. NOTE: The optional keyboard and mouse have special features which may not be available on other devices that could be
  • Dell XPS One | Owner's Manual - Page 42
    control keys shown in "Using Multimedia" on page 31, the optional keyboard also incorporates the following keys. Press to rewind within the current track/chapter within the current track/chapter. Press once to skip forward one track/chapter. Press multiple times to skip forward multiple tracks/
  • Dell XPS One | Owner's Manual - Page 43
    slide your finger over the touch pad. • To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch-pad button or the alternate left touchpad button to the left of the keyboard. 1 1 alternate left touch-pad button Using the Optional Wireless
  • Dell XPS One | Owner's Manual - Page 44
    pad or use your thumb to press the left touch-pad button twice (the alternate left touch-pad button to the left of the keyboard can also be used). Customizing the Touch Pad You can use the Mouse Properties window to disable the touch pad or adjust its settings. If your computer is running Microsoft
  • Dell XPS One | Owner's Manual - Page 45
    button 2 keyboard sync button 4 mouse power button 3 Press the sync button to the rear of your computer's left speaker. 4 Press the sync button on the mouse or keyboard. The mouse or keyboard should now be paired with your computer. If you experience any problems, see "Troubleshooting" on page
  • Dell XPS One | Owner's Manual - Page 46
    character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, see the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support" on page 13. 46 Using the Optional Wireless
  • Dell XPS One | Owner's Manual - Page 47
    blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. support the program, and the necessary video drivers must be installed. NOTE: Use only the Dell-installed video drivers, which are designed to offer the best performance with your Dell
  • Dell XPS One | Owner's Manual - Page 48
    Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under Resolution, slide the slide bar to the left/right to decrease/increase the screen resolution. 4 Click How do I get the best display? for further instructions. 48 Using the Display
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    wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest. CDs and DVDs CAUTION: Do not clean the disc drive. Any attempt to clean the disc drive itself could result in damage to the drive. If you notice problems, such as skipping
  • Dell XPS One | Owner's Manual - Page 50
    from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs. Keyboard and Touch Pad 1 If your keyboard has a power button, turn it off. 2 Remove any installed batteries from the keyboard. 3 Use a can of compressed air to remove dust from between the keys on the
  • Dell XPS One | Owner's Manual - Page 51
    turning on the computer, or if an incorrect time or date displays during start-up, contact Dell (see "Contacting Dell" on page 95). Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Troubleshooting 51
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    and Colors settings, as needed. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Windows Vista™: • Click the Windows Vista Start button and click
  • Dell XPS One | Owner's Manual - Page 53
    for the keyword standby in Windows Help and Support for information on power management modes. Hard drive problems RUN CHECK DISK - Windows Vista: 1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. The User Account Control window may appear. If you
  • Dell XPS One | Owner's Manual - Page 54
    service provider. Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide the floppy drive and restart your computer. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY A G A I N - Close all windows and
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    WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact the IEEE 1394 device manufacturer. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Wireless Keyboard CHECK THE WIRELESS CONNECTION BETWEEN THE
  • Dell XPS One | Owner's Manual - Page 56
    O N - If your keyboard has documentation, see if it has special troubleshooting suggestions or recommendations. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start
  • Dell XPS One | Owner's Manual - Page 57
    this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at
  • Dell XPS One | Owner's Manual - Page 58
    TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF YOU
  • Dell XPS One | Owner's Manual - Page 59
    shown on the setup diagram. 4 Turn on the computer. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. 5 If
  • Dell XPS One | Owner's Manual - Page 60
    T E R - See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems" on page 78. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. IF THE POWER LIGHT IS BLUE AND
  • Dell XPS One | Owner's Manual - Page 61
    are: • Power, keyboard, and mouse extension cables. • Too many devices connected to the same power strip. • Multiple power strips connected to the same electrical outlet. Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
  • Dell XPS One | Owner's Manual - Page 62
    E R - See the printer documentation for information on reinstalling the printer driver. Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact
  • Dell XPS One | Owner's Manual - Page 63
    O S T I C S - See "Dell Diagnostics" on page 65. R E I N S T A L L T H E A U D I O D R I V E R - See "Drivers" on page 75. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems" on page 78. No
  • Dell XPS One | Owner's Manual - Page 64
    → Printers and Other Hardware→ Mouse. 2 Try adjusting the settings. TO VERIFY THAT THE PROBLEM IS WITH THE TOUCH PAD, CHECK THE MOUSE - See "Mouse Problems" on page 58. R E I N S T A L L T H E T O U C H P A D D R I V E R - See "Reinstalling Drivers and Utilities" on page 76. 64 Troubleshooting
  • Dell XPS One | Owner's Manual - Page 65
    review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive The Dell
  • Dell XPS One | Owner's Manual - Page 66
    has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut
  • Dell XPS One | Owner's Manual - Page 67
    thorough check of devices in the system. This typically can take an hour or more. Use to test a specific device or customize the tests to be run. This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms. Dell Diagnostics 67
  • Dell XPS One | Owner's Manual - Page 68
    code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 95. NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 4 If you run a test
  • Dell XPS One | Owner's Manual - Page 69
    read the current amount of memory or set the type of hard drive installed Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference. NOTICE: Unless you are an expert computer user, do not change the settings for this program. Certain
  • Dell XPS One | Owner's Manual - Page 70
    including installed hardware, power conservation, and security drives, vendor, and size (hard drives only). HDD S.M.A.R.T. Enables/disables integrated drive errors to be reported during capability system startup. (Disabled default) System Info Displays BIOS Info, System Info, and the Service
  • Dell XPS One | Owner's Manual - Page 71
    Enables/disables Intel SpeedStep® technology. When Enabled is selected, CPU speed is controlled by the OS. When disabled, the default CPU speed is used. USB Enables/disables the USB controller. Configuration (Enabled default) Power Management ACPI Suspend Type (S3 default) Sets the computer
  • Dell XPS One | Owner's Manual - Page 72
    protector or if Auto Power On is set to disabled. Sets time to automatically turn on the computer. Time is kept in the standard 24-hour format (hours:minutes to return to the last power state the system was in just before it was turned off. BOOT Boot Device Priority Hard Disk Boot Priority CD/DVD
  • Dell XPS One | Owner's Manual - Page 73
    Property for devices. Option Settings • Hard Disk - The computer attempts to boot from the hard drive. • Removable - The computer attempts to of the screen, press . If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then
  • Dell XPS One | Owner's Manual - Page 74
    Changing the Boot Sequence for Future Boots 1 Enter System Setup (see "Entering System Setup" on page 69). 2 Press the left- and right-arrow keys to highlight the Boot tab. 3 Press the up- and down-arrow keys to highlight the appropriate Boot Device Property, then press . 4 Press the up- and
  • Dell XPS One | Owner's Manual - Page 75
    . Ensure that you are installing software appropriate for your operating system. Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you: • Upgrade your operating system. • Reinstall your operating system. • Connect or
  • Dell XPS One | Owner's Manual - Page 76
    Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem
  • Dell XPS One | Owner's Manual - Page 77
    media and click Finish to restart the computer. 4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities media displays drivers only for hardware that came installed in your computer. If you
  • Dell XPS One | Owner's Manual - Page 78
    . However, using the Operating System disc also deletes all data on the hard drive. Use the disc only if System Restore did not resolve your operating system problem. Using Microsoft Windows System Restore The Windows operating system provides a System Restore option which allows you to return your
  • Dell XPS One | Owner's Manual - Page 79
    were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click
  • Dell XPS One | Owner's Manual - Page 80
    your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore (in Windows Vista) only as the last method to restore your operating system. These options restore your hard drive to the operating
  • Dell XPS One | Owner's Manual - Page 81
    on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media
  • Dell XPS One | Owner's Manual - Page 82
    NOTICE: The Drivers and Utilities media provides options for reinstalling Windows Vista. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows Vista unless a Dell technical support representative instructs you to do so
  • Dell XPS One | Owner's Manual - Page 83
    configuration of your computer, click Start → Help and Support and select the option to view information about your computer 64 bits 32 bits eight 24 8 Mb 667/800 MHz 800-, 1066-,or 1333-MHz data rate (depending on your processor) Controller Hard drive integrated serial ATA Specifications 83
  • Dell XPS One | Owner's Manual - Page 84
    667-MHz and 800-MHz non-ECC DDR2 SDRAM NOTE: Your computer does not support registered, ECC, or buffered memory. two 1 GB, or 2 GB 1 GB 4 GB F0000h one 3.5-inch hard-drive, one slim-line slot-load 5.25-inch disc drive serial ATA hard drive, Media Card Reader, USB memory devices, DVD and CD-RW combo
  • Dell XPS One | Owner's Manual - Page 85
    modes. ISDB-T supported in RF mode. Audio Type Stereo conversion Speaker Power rating Frequency response integrated stereo High Definition Audio codec 20-bit analog-to-digital; 24-bit digital-toanalog two 5W, 140Hz speakers stereo 5W per channel with Class D amplification 140 Hz to 18,000 Hz
  • Dell XPS One | Owner's Manual - Page 86
    control buttons on front of display and optional optimized wireless keyboard Integrated network interface capable of 10/100/1000-Mbps computer is not detecting a physical connection to the network. 802.11 a/b/g/n support Bluetooth wireless technology WSXGA 1680 x 1050 at 16.7 million colors 300 nits
  • Dell XPS One | Owner's Manual - Page 87
    power-on state amber light - indicates a boot failure Display power light blue Hard-drive access light blue Media control buttons blue - light up when the user blinking light when there is network adapter) activity Power Power supply: Wattage Heat dissipation Voltage Backup battery 200 W
  • Dell XPS One | Owner's Manual - Page 88
    inch (40.5 cm) Approximate width 23.5 inch (59.7 cm) Approximate depth (without cords 3.3 inch (8.38 cm) or stand) Approximate depth with stand installed 7.3 inch (18 15 min Half-Sine Pulse: 40G for 2ms with a change in velocity of 20 in/s (51cm/s) Half-Sine Pulse: 40G for 22ms with a change in
  • Dell XPS One | Owner's Manual - Page 89
    suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 90 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 95
  • Dell XPS One | Owner's Manual - Page 90
    the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more
  • Dell XPS One | Owner's Manual - Page 91
    .com (Asian/Pacific countries only) [email protected] (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dell's automated support service-AutoTech-provides recorded answers to the questions
  • Dell XPS One | Owner's Manual - Page 92
    the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 65). 4 Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit. 5 Pack the equipment to
  • Dell XPS One | Owner's Manual - Page 93
    at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide
  • Dell XPS One | Owner's Manual - Page 94
    bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed:
  • Dell XPS One | Owner's Manual - Page 95
    , or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
  • Dell XPS One | Owner's Manual - Page 96
    96 Getting Help
  • Dell XPS One | Owner's Manual - Page 97
    's instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part Dell the interference by one or more of the
  • Dell XPS One | Owner's Manual - Page 98
    the FCC regulations: Product name: Model number: Company name: Dell™ XPS One™ A2010 MTG Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. 98 Appendix
  • Dell XPS One | Owner's Manual - Page 99
    powers your computer when you plug the AC adapter power cable in to an electrical outlet. ACPI - advanced configuration and power interface - A power management specification that enables Microsoft® Windows for a SATA hard drive Host Controller which allows the storage driver to enable technologies
  • Dell XPS One | Owner's Manual - Page 100
    A CD, DVD, or floppy disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD, DVD, or floppy disk available. Your Drivers and Utilities media is an example of bootable media. bps - bits per second - The
  • Dell XPS One | Owner's Manual - Page 101
    COA - Certificate of Authenticity - The Windows alpha-numeric code located on a - The marker on a display or screen that shows where the next keyboard, touch pad, or mouse action will occur. drive, printer, or keyboard that is installed in or connected to your computer. device driver - See driver
  • Dell XPS One | Owner's Manual - Page 102
    PS/2 keyboard or mouse cable connectors. disk striping - A technique for spreading data over multiple disk drives. Disk user logs on to the domain to gain access to the resources. DRAM - dynamic random-access memory - Memory that stores information in integrated circuits containing capacitors. driver
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    the IDE interface for hard drives and CD drives. EMI - electromagnetic support both the PCI Express and USB 2.0 standard. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service
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    hard drive storage, the term is often rounded to 1,000,000,000 bytes. GHz - gigahertz - A measurement of frequency that equals one thousand million Hz, or one user interface - Software that interacts with the user by means of menus, windows, and icons. Most programs that operate on the Windows
  • Dell XPS One | Owner's Manual - Page 105
    heat. hibernate mode - A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the output - An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I/O address - An address in RAM that
  • Dell XPS One | Owner's Manual - Page 106
    IRQ assignment, you cannot operate both devices simultaneously. ISP - Internet service provider - A company that allows you to access its host server e-mail, and access websites. The ISP typically provides you with a software package, user name, and access phone numbers for a fee. K Kb - kilobit - A
  • Dell XPS One | Owner's Manual - Page 107
    hard drive storage, the term is often rounded to 1,000,000 bytes. MB/sec - megabytes per second - One million bytes per second. This measurement is typically used for data transfer ratings. media bay - A bay that supports devices such as optical drives, a second battery, or a Dell external, PC Card,
  • Dell XPS One | Owner's Manual - Page 108
    area - The section of the Windows taskbar that contains icons for providing is turned off or loses its external power source. NVRAM is used for maintaining hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC
  • Dell XPS One | Owner's Manual - Page 109
    computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up. processor - A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit). PS
  • Dell XPS One | Owner's Manual - Page 110
    drive speed is often measured in rpm. RTC - real time clock - Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST - real-time clock reset - A jumper on the system board of some computers that can often be used for troubleshooting problems
  • Dell XPS One | Owner's Manual - Page 111
    Support at support.dell.com or when you call Dell for customer service or technical support. setup program - A program that is used to install and configure hardware and software. The setup.exe or install.exe program comes with most Windows software packages. Setup program differs from system setup
  • Dell XPS One | Owner's Manual - Page 112
    controller and its drivers, and the amount supports resolutions up to 1400 x 1050. system board - The main circuit board in your computer. Also known as the motherboard user account control- Microsoft Windows Vista™ security feature that, when enabled, provides an added layer of security between user
  • Dell XPS One | Owner's Manual - Page 113
    power supply - A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power controllers that supports resolutions up such as Windows operating systems, from one
  • Dell XPS One | Owner's Manual - Page 114
    supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper - The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows destroyed. To write-protect a 3.5-inch floppy disk, slide its write- video cards and controllers that supports resolutions up to 1280
  • Dell XPS One | Owner's Manual - Page 115
    , which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it. Zip drive - A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as
  • Dell XPS One | Owner's Manual - Page 116
    116 Glossary
  • Dell XPS One | Owner's Manual - Page 117
    , 38 B battery problems, 51 BDs about, 34 playing, 31 Blu-Ray Discs playing, 31 boot sequence about, 73 changing, 73-74 option settings, 73 booting to a USB device, 73 brightness adjusting, 47 C CDs about, 34 operating system, 13 playing, 31 Check Disk, 53 cleaning keyboard, 50 touch pad, 50
  • Dell XPS One | Owner's Manual - Page 118
    e-mail problems, 53 End User License Agreement, 10 ergonomics information, 10 error messages problems, 54 F Factory Image Restore, 80 H hard drive problems, 53 hardware conflicts, 78 Dell Diagnostics, 65 Hardware Troubleshooter, 78 Help and Support, 13 I IEEE 1394 problems, 55 Internet problems, 53
  • Dell XPS One | Owner's Manual - Page 119
    about, 24 options, 24 setting up, 24 K keyboard cleaning, 50 optional wireless keyboard, 41 problems, 55 L labels Microsoft Windows, 11 Service Tag, 11 M Media Card Reader, 29 media memory cards types, 29 memory problems, 58 messages error, 54 mouse optional wireless mouse, 41 problems, 58
  • Dell XPS One | Owner's Manual - Page 120
    , 38 safety instructions, 10 scanner problems, 62 Service Tag, 11 software conflicts, 78 problems, 57 speakers, 16 specifications, 83 Starting the Dell Diagnostics From the Drivers and Utilities CD, 66 Starting the Dell Diagnostics From Your Hard Drive, 65 support contacting Dell, 95 support website
  • Dell XPS One | Owner's Manual - Page 121
    , 25 troubleshooting conflicts, 78 Dell Diagnostics, 65 Hardware Troubleshooter, 78 Help and Support, 13 restore to previous state, 78 U uninterruptible power supply. See UPS UPS, 28 USB booting to devices, 73 W warranty information, 10 Windows Device Driver Rollback, 76 Hardware Troubleshooter, 78
  • Dell XPS One | Owner's Manual - Page 122
    122 Index
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Dell™ XPS One™ Owner’s Manual
Model MTG