Dell XPS 13 9315 2-in-1 Service Manual

Dell XPS 13 9315 2-in-1 Manual

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  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 1
    XPS 13 9315 2-in-1 Service Manual Regulatory Model: T05J Regulatory Type: T05J001 Aug 2022 Rev. A00
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 2
    and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 3
    service kit ...7 Transporting sensitive components...8 After working inside your computer...8 Chapter 2: Removing and installing components 9 Major components of XPS 13 9315 Troubleshooting...31 Handling swollen Lithium-ion batteries...31 Locate the Service Tag or Express Service Code of your Dell
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    Chapter 6: Getting help and contacting Dell 35 4 Contents
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    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 6
    disassembly instructions. electrocuted. Standby power Dell products with standby power through the use of a field service electrostatic discharge (ESD) kit. When obvious, such as intermittent problems or a shortened product of damage to recognize and troubleshoot is the intermittent (also called
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 7
    for safe transport. ESD protection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate
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    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer About this task CAUTION: Leaving stray
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    2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Major components of XPS 13 9315 2-in-1 The following image shows the major components of XPS 13 9315 2-in-1. Removing and installing components 9
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    -cable bracket (for computers with WWAN) 9. Power-button bracket and cable 10. Fingerprint reader module and cable 11. Battery 12. Back-cover assembly 13. Solid-state drive 14. WWAN card (for computers with WWAN) 15. USB-C bracket 16. Volume-control bracket and cable 17. Volume buttons 18
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    system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. NOTE: WWAN support will be available at a later date. Nano-Subscriber Identity Module (SIM) Card Removing the nano-SIM
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    . 5. Slide the nano-SIM card tray into the slot, until it slides into position. Inserting the nano-SIM card Prerequisites NOTE: WWAN support will be available at a later date. If you are replacing a component, remove the existing component before performing the installation procedure. NOTE: These
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    3 Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads 13
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    Dell logo appears on the screen. 3. Select the BIOS Setup menu. Entering BIOS setup program with XPS Folio keyboard Prerequisites Connect an XPS Folio keyboard to the computer. NOTE: The XPS F2 immediately. Navigation keys NOTE: Connect to an XPS Folio keyboard to the computer to use these
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    in this section may or may not be displayed. Table 2. System setup options-Overview menu Overview XPS 13 9315 2-in-1 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer. Asset Tag Displays the Asset Tag of the computer. Manufacture Date
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    Table 2. System setup options-Overview menu (continued) Overview PROCESSOR Processor Type Displays the processor type. Maximum Clock Speed Displays the maximum processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Current Clock Speed Displays the current
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    on the configuration ordered. Enable Internal Speaker Enables or disables internal speaker. By default, Enable Internal Speaker is selected. USB/Thunderbolt Configuration Enable USB Boot Support Enables or disables USB Boot
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 18
    Support Enable Thunderbolt™ Technology Support Enables or disables Thunderbolt™ Technology support. Default: ON Enable Thunderbolt™ Boot Support Enable Thunderbolt™ Boot Support Enables or disables Thunderbolt™ Boot Support user to use connected Type-C Dell docking station to provide data stream
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    Table 5. System setup options-Storage menu (continued) Storage Default: RAID on. Storage device is configured to support RAID functions with VMD Controller. When enabled, all NVMe and SATA devices will be mapped under the VMD controller. Windows RST (Intel® Rapid Storage Technology)
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 20
    automatically extract Boot URL from the Dynamic Host Configuration Protocol (DHCP) or manually read Boot URL as provided by the user. By default, Auto Mode performance, noise, and temperature. USB Wake Support Wake on Dell USB-C Dock Enables connecting a Dell USB-C Dock to wake the computer from
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    off state whenever the lid is opened. Default: ON Intel® Speed Shift Technology Enables or disables the Intel® Speed Shift Technology support. Setting this option to enable allows the operating system to select the appropriate processor performance automatically. Default: ON Table 9. System setup
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    next reboot. Default: OFF Absolute Absolute Enables, disables or permanently disable the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. Default: Enabled UEFI Boot Path Security UEFI Boot Path Security Enables or disables the system to prompt the
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 23
    Password Lockout Enable Master Password Lockout Enables or disables the master password support. Default: OFF Allow Non-Admin PSID Revert Enable Allow Non- Physical Security ID (PSID) revert of NVMe hard drives from the Dell Security Manager prompt. Default: OFF Table 11. System setup options-
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    the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool. Default: 2 Table 12. System setup options-System Management menu System Management Service Tag Service Tag Displays the Service Tag of the computer. Asset Tag Asset Tag Creates
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    Management OS Agent Requests Enables or disables the capability of the Dell OS Agent from scheduling onboard diagnostics on a subsequent boot which can completing the BIOS Power-on-Self-Test (POST). Default: ON Table 13. System setup options-Keyboard menu Keyboard Fn Lock Options Fn Lock
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    -On Self-Test) load time. Default: 0 seconds MAC Address Pass-Through MAC Address Pass-Through Replaces the external NIC MAC address (in a supported dock or dongle) with the selected MAC address from the computer. Default: Passthrough MAC Address. Mouse/Touchpad Mouse/Touchpad Defines how the
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 27
    Table 16. System setup options-Performance menu Performance Multi-Core Support Multiple Atom Cores Changes the number of Atom cores available to the operating system. The default value is set to the maximum number of cores.
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    System and setup password Table 18. System and setup password Password type System password Setup password Description Password that you must enter to log in to your system. Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 29
    you saved the BIOS update file. 8. Double-click the BIOS update file icon and follow the on-screen instructions. For more information, see knowledge base article 000124211 at www.dell.com/support. Updating the BIOS using the USB drive in Windows Steps 1. Follow the procedure from step 1 to step 6 in
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 30
    following: ● USB drive formatted to the FAT32 file system (key does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 31
    Service Code. To view relevant support resources for your Dell computer, we recommend entering the Service Tag or Express Service Code at www.dell.com/support. For more information on how to find the Service Tag for your computer, see Locate the Service Tag for your Dell Laptop. Troubleshooting
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 32
    board embedded controller (EC) failures. NOTE: M-BIST can be manually initiated before POST (Power On Self Test). How to run M- board b. AMBER: Indicates a problem with the system board 2. If there is a failure with the system board, the service LED indicator will display one of Troubleshooting
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 33
    Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/serviceabilitytools
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 34
    known as a performing a "hard reset", is also a common troubleshooting step if your computer does not power on or boot into the dell.com/ support. Real Time Clock-RTC reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell XPS
  • Dell XPS 13 9315 2-in-1 | Service Manual - Page 35
    through videos, manuals and documents. In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service Tag or
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XPS 13 9315 2-in-1
Service Manual
Regulatory Model: T05J
Regulatory Type: T05J001
Aug 2022
Rev. A00