Dell Vostro 15 3562 Vostro 15 - 3562 Owners Manual
Dell Vostro 15 3562 Manual
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- Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 1
Dell Vostro 15-3562 Owner's Manual Regulatory Model: P63F Regulatory Type: P63F001 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 2
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 3
Contents 1 Working on your computer...6 Safety instructions...6 Before working inside your computer...6 Turning off your computer...7 Turning off your computer - Windows 10...7 After working inside your computer...7 2 Removing and installing components...8 Recommended - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 4
System fan...25 Removing the system fan...25 Installing the system fan...25 Speaker...26 Removing the speakers...26 Installing the speakers...27 Display assembly...27 Removing the display assembly...27 Installing the display assembly...29 Display bezel...30 Removing the display bezel...30 Installing - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 5
an existing system and/or setup password 63 5 Enhanced Pre-Boot System Assessment (ePSA) diagnostics 65 Running the ePSA diagnostics...65 6 Technical specifications...66 7 Contacting Dell...71 Contents 5 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 6
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 7
turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 8
2 Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Small plastic scribe - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 9
Installing the battery 1 Insert the battery into the slot and press until it clicks into place. 2 Follow the procedures in After working inside your computer. Optical drive Removing the optical drive 1 Follow the procedure in Before working inside your computer. 2 Remove the battery. 3 To remove the - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 10
Removing the optical drive bracket 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive 3 To remove the optical drive from the bracket: a Remove the M2L2(Big head05) screw that secures the optical drive bracket. b Remove the optical drive bracket - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 11
Installing the optical drive bracket 1 Install the optical drive bracket. 2 Tighten the M2L2(Big head05) screw to secure the optical drive bracket. 3 Install the: a optical drive b battery 4 Follow the procedure in After working inside your computer. Installing the optical drive 1 Insert the optical - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 12
4 To remove the keyboard cable: a Disconnect the keyboard cable from the system board. b Remove the keyboard from the computer. 12 Removing and installing components - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 13
Installing the keyboard 1 Connect the keyboard cable to the connector on the system board. 2 Slide the keyboard to align it with the tabs. 3 Press along the top edges to lock the keyboard in place. 4 Install the battery. 5 Follow the procedure in After working inside your computer. Base cover - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 14
b Remove the M2L5 screws that secure the base cover [2]. 4 Flip the computer and remove the screws (8 screws - M2.5L8; 3 screws - M2L2; 2 screws- M2L2) that secure the base cover to the computer. 14 Removing and installing components - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 15
5 To remove the base cover: a Use a scribe to pry the edges of the base cover [1]. b Lift the base cover and remove it from the computer [2]. Removing and installing components 15 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 16
Installing the base cover 1 Align the base cover with the screw holders on the computer. 2 Press the edges of the cover until it clicks into place. 3 Tighten the ( 8 screws - M2.5L8; 3 screws - M2L2; 2 screws- M2L2) screws to secure the base cover to the computer. 4 Flip the computer over. 5 Open - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 17
b optical drive c keyboard d base cover 3 To remove the hard drive assembly: a Disconnect the hard drive cable from the connector on the system board [1]. b Remove the M2L3 screws that secure the hard drive assembly to the computer [2]. c Lift the hard drive assembly away from the computer [3]. - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 18
Installing the hard drive into the hard drive bracket 1 Align the screw holders and insert the hard drive into the hard drive bracket. 2 Tighten the M3L3 screws to secure the hard drive to the hard drive bracket. 3 Connect the hard drive cable connector to the hard drive. 4 Install the: a hard drive - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 19
c keyboard d base cover 3 To remove the WLAN card: a Remove the M2L3 screw that secures the tab to the WLAN card [1]. b Lift the tab that secures the WLAN card [2]. c Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Slide the WLAN card from the connector on the system board - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 20
Memory module Removing the memory module 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover 3 To remove memory module: a Pull the clips securing the memory module until the memory module pops up [1]. b Remove the memory - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 21
a base cover b keyboard c optical drive d battery 4 Follow the procedures in After working inside your computer. Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover 3 Use a - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 22
Installing the coin cell battery 1 Insert the coin cell battery into the battery slot. 2 Press the battery until it clicks into place. 3 Install the: a battery b keyboard c optical drive d battery 4 Follow the procedures in After working inside your computer. Power button board Removing the power - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 23
Installing the power button board 1 Place the button board on the chassis. 2 Affix the tape that holds the power button board. 3 Affix the system board cable to the chassis. 4 Place the power button board and tighten the screw. 5 Connect the system board cable to the power button board. 6 Tighten - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 24
b optical drive c keyboard d base cover 3 To remove the heat sink: a Loosen the captive screws that secure the heat sink to the system board [1, 2, 3, 4,5, 6, 7,8]. NOTE: Loosen the screws in the order of the callout numbers [1, 2, 3, 4,5, 6, 7,8]. These screws are retention screws and cannot be - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 25
System fan Removing the system fan 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover 3 To remove the system fan: a Disconnect the system fan connector cable from the system board [1]. b Remove the M2L2 screws that secure - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 26
4 Install the: a base cover b keyboard c optical drive d battery 5 Follow the procedures in After working inside your computer. Speaker Removing the speakers 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover 3 To remove the - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 27
Installing the speakers 1 Place the speakers into the slots on the computer. 2 Connect the speaker cable to the system board. 3 Install the: a base cover b keyboard c optical drive d battery 4 Follow the procedure in After working inside your computer Display assembly Removing the display assembly 1 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 28
4 Flip the computer. 5 To remove the display assembly: 28 Removing and installing components - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 29
NOTE: Place the chassis on the edge of a table with the display facing down. a Remove and lift the M2.5L8 screws that secure the display hinge to the computer [1]. b Lift and remove the display assembly [2]. Installing the display assembly 1 Align the display assembly with the chassis. 2 Route the - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 30
Display bezel Removing the display bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover e hard drive assembly f WLAN card g display assembly 3 To disconnect the display bezel: a Use a plastic scribe to release the tabs - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 31
d base cover e keyboard f optical drive g battery 4 Follow the procedure in After working inside your computer. Camera Removing the camera 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover e hard drive assembly f WLAN card - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 32
Installing the camera 1 Install the camera into the slot on the display assembly. 2 Connect the camera cable. 3 Install the: a display bezel b display assembly c WLAN Card d hard drive assembly e base cover f keyboard g optical drive h battery 4 Follow the procedure in After working inside your - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 33
4 To disconnect the cable: a Remove the tape that secures the eDP cable to the display panel [1]. b Lift the locking tab and remove the eDP cable [2]. c Remove the display panel from the computer [3]. Removing and installing components 33 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 34
Installing the display panel 1 Connect the eDP cable to the display panel. 2 Affix the tape to secure the display cable. 3 Place the display panel on the display assembly. 4 Tighten the screws to secure the display panel to the display assembly. 5 Install the: a camera b display bezel c display - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 35
b optical drive c keyboard d base cover e hard drive assembly f WLAN card g display assembly h display bezel i camera j display panel 3 To remove the hinges: a Remove the M2.5L2.5 screws that secure the display hinges to the display assembly [1]. b Remove the display hinges [2]. Installing the - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 36
Touchpad Removing the touchpad 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover e hard drive assembly f WLAN card g display assembly h display bezel i camera j display panel 3 To disconnect cable: a Remove the black - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 37
5 To remove touchpad: a Remove the M2L2 screws that secure the touchpad to the palm rest assembly [1]. b Lift the touchpad away from the palm rest assembly [2]. Removing and installing components 37 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 38
Installing the touchpad 1 Place the touchpad on the palm rest assembly. 2 Tighten the M2L2 screws that secure the touchpad to the palm rest assembly. 3 Place the metal bracket on the touchpad and tighten the M2L3 screws to secure it. 4 Place the LED metal bracket and tighten the M2L3 screws to - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 39
System board Removing the system board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover e hard drive assembly f WLAN card g memory module h heat sink i system fan 3 Remove the M2.5L8 screw and lift the display hinge from - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 40
e speaker [5] f touchpad connector [6] g I/O connector [7] 5 Remove the M2L3 screw that secures the system board to the computer [1] and lift the system board [2]. 40 Removing and installing components - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 41
6 Flip the system board. 7 To remove the system board: a Peel the white adhesive tape [1]. b Unlock the tab and disconnect the power cable [2]. c Remove the system board from the computer. Removing and installing components 41 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 42
Installing the system board 1 Connect the power cable cable. 2 Affix the white adhesive tape. 3 Flip the system board. 4 Align the system board with the screw holders on the computer. 5 Tighten the M2L3 screws to secure the system board to the computer. 6 Tighten the display hinge screw to the - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 43
9 Follow the procedure in After working inside your computer. Input/Output(I/O) board Removing the Input/Output board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical drive c keyboard d base cover e hard drive assembly 3 To remove the Input/Output - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 44
3 Install the: a hard drive assembly b base cover c keyboard d optical drive e battery 4 Follow the procedure in After working inside your computer. Power connector port Removing the power connector 1 Follow the procedure in Before working inside your computer. 2 Remove the: a battery b optical - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 45
Installing the power connector 1 Insert the power connector into the slot on the computer. 2 Secure the power connector to the computer by using the screw. 3 Route the power connector cable. 4 Install the: a system board b coin cell battery c system fan d WLAN Card e memory module f heat sink g hard - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 46
3 Install the following components on the new palm rest. a display assembly b system board c system fan d heat sink e memory module f WLAN Card g hard drive assembly h base cover i keyboard j optical drive k battery 4 Follow the procedure in After working inside your computer. 46 Removing and - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 47
3 Technology and components Processors This laptop is shipped with Intel 6th generation processor: • Intel Celeron (Appollo Lake) NOTE: The clock speed and performance varies depending on the workload and other variables. Identifying processors in Windows 10 1 Tap Search the Web and Windows. 2 Type - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 48
to Dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse the chipset driver file icon and follow the instructions on the screen. 48 Technology and components - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 49
Identifying the chipset in Device Manager on Windows 10 1 Click All Settings on the Windows 10 Charms Bar. 2 From the Control Panel, select Device Manager. 3 Expand System Devices and search for the chipset. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 50
Table 2. Intel HD Graphics drivers Before installation After installation Display options Identifying the display adapter 1 Start the Search Charm and select Settings. 2 Type Device Manager in the search box and tap Device Manager from the left pane. 3 Expand Display adapters. The display adapters - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 51
Dell.com/support. 3 Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually click the graphic driver file icon and follow the instructions on the screen. Changing the screen resolution 1 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 52
use the Brightness level slider to adjust the brightness manually. Cleaning the display 1 Check for any smudges or information, see the document that shipped with your display device. Hard drive options This laptop supports SATA drives and SSDs. Identifying the hard drive in Windows 10 1 Tap or click - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 53
The hard drive is listed under Disk drives. Entering BIOS setup 1 Turn on or restart your laptop. 2 When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard - Tap F2 until the Entering BIOS setup message appears. - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 54
bus power and increased device current draw to better accommodate power-hungry devices • New power management features • Full-duplex data transfers and support for new transfer types • Backward USB 2.0 compatibility • New connectors and cable The topics below cover some of the most commonly asked - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 55
are present on USB 3.0 cables and only come into contact when connected to a proper SuperSpeed USB connection. Windows 8 will be bringing native support for USB 3.0 controllers. This is in contrast to previous versions of Windows, which continue to require separate drivers for USB 3.0 controllers - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 56
Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0 support in Windows 7, SuperSpeed support an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 57
2 Select Camera from the apps list. 3 If the Camera App is not available in the apps list, search for it. Memory features In this laptop, the memory (RAM) is a part of the system board. This laptop supports 4-32 GB DDR4 SDRAM memory, up to 2133 MHz. Technology and components 57 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 58
. 2 Under System, tap About. Verifying system memory in setup 1 Turn on or restart your laptop. 2 Perform one of the following actions after the Dell logo is displayed: • With keyboard - Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12. • Without - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 59
boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: • Access System Setup by pressing F2 key • Bring up the one-time boot menu by pressing F12 key The one-time - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 60
Setup options Table 5. Main System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache L1 Cache Speed Table 6. Advanced Virtualization Integrated NIC USB Emulation USB Wake Support SATA Operation Adapter Warnings Re-sets the time on the computer's - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 61
Function Key Behavior Battery Health BIOS Recovery from Hard Drive BIOS Auto Recovery BIOS Recovery Optimization Miscellaneous Devices External USB Ports Microphone Camera Internal Bluetooth Internal WLAN Media Card Reader Optical Device Boot Disable USB debug Auto OS Recovery Threshold - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 62
Restart the computer. 2 Go to Dell.com/support. 3 Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. 4 If you are - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 63
System and setup password You can create a system password and a setup password to secure your computer. Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 64
5 Press Esc and a message prompts you to save the changes. 6 Press Y to save the changes and exit from System Setup. The computer reboots. 64 System Setup - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 65
are completed successfully • View error messages that inform you of problems encountered during testing CAUTION: Use the system diagnostics to test only the computer. 2 As the computer boots, press the F12 key as the Dell logo appears. 3 On the boot menu screen, select the Diagnostics option. The - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 66
6 Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start Table 9. System specifications Feature Chipset DRAM bus width Flash EPROM > Settings > System > About. Specification Apollo Lake 64 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 67
Video type Video Controller: UMA Discrete Data bus: External display support Table 14. Camera specifications Feature Camera Resolution Video Resolution (maximum) Diagonal viewing angle Table 15. Communication specifications Feature Network adapter Wireless Specification eDP Intel HD Graphics - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 68
: Height Width Depth Weight Life span Voltage Temperature range: Operating Non-Operating 68 Technical specifications Specification 360.00 mm (14.17 inches) 396.24 mm (15.60 inches) 224.3 mm (8.83 inches) 1366 x 768 pixels 344.20 mm x 193.50 mm (13.55 inches x 7.62 inches) 200 nits 0° (closed) to - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 69
) Specification 0 °C to 35 °C (32 °F to 95 °F) -40 °C to 65 °C (-40 °F to 149 °F) 10 % to 90 % (non-condensing) 0 % to 95 % (non-condensing) -15.2 m to 3048 m (-50 to 10,000 ft) 0° to 35°C -15.2 m to 10,668 m (-50 ft to 35,000 ft) G1 as defined by ISA-S71.04-1985 Technical specifications 69 - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 70
70 Technical specifications - Dell Vostro 15 3562 | Vostro 15 - 3562 Owners Manual - Page 71
options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category. 3 Verify your country or region in the Choose a Country
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Dell Vostro 15–3562
Owner's Manual
Regulatory Model: P63F
Regulatory Type: P63F001