Dell U3417W Users Guide
Dell U3417W Manual
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- Dell U3417W | Users Guide - Page 1
Dell UltraSharp U3417W Monitor User's Guide Model: U3417W Regulatory model: U3417Wb - Dell U3417W | Users Guide - Page 2
: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016-2018 Dell Inc. All rights reserved. This product is protected by U.S. and international - Dell U3417W | Users Guide - Page 3
Policy 22 Maintenance Guidelines 23 Setting Up the Monitor 24 Attaching the Stand 24 Connecting Your Monitor 27 Organizing Your Cables 31 Removing the Monitor Stand 32 Wall Mounting (Optional 32 Operating the Monitor 34 Power On the Monitor 34 Using the Front Panel Controls 34 Contents - Dell U3417W | Users Guide - Page 4
Using the On-Screen Display (OSD) Menu 36 Setting the Maximum Resolution 57 Setting the KVM Switch 58 Using the Tilt, Swivel, and Vertical Extension 61 Troubleshooting 63 Self-Test 63 Built-in Diagnostics 64 Common Problems 65 Product Specific Problems 67 Universal Serial Bus (USB) Specific - Dell U3417W | Users Guide - Page 5
Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. NOTE: To set up with any other stand, please refer to the respective stand setup guide for setup instructions. Monitor Stand - Dell U3417W | Users Guide - Page 6
Power Cable (Varies by Country) HDMI Cable DP Cable (Mini-DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Quick Setup Guide • Factory Calibration Report • Safety, Environmental, and Regulatory Information 6 | About Your Monitor - Dell U3417W | Users Guide - Page 7
Features The Dell U3417W flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 86.7 cm (34-inch) viewable area display (measured diagonally). 3440 x 1440 resolution, plus full-screen support for lower - Dell U3417W | Users Guide - Page 8
Identifying Parts and Controls Front View Front panel controls Label Description 1 Function buttons (For more information, see Operating the Monitor) 2 Power On/Off button (with LED indicator) 8 | About Your Monitor - Dell U3417W | Users Guide - Page 9
number label 5 Cable management slot Use Wall mount monitor using VESA-compatible wall mount kit (100 mm x 100 mm). Lists the regulatory approvals. Releases stand from monitor. Refer to this label if you need to contact Dell for technical support. Use to organize cables by placing them through - Dell U3417W | Users Guide - Page 10
you have connected the USB cable to the computer and USB upstream connector on the monitor.* Connect to charge your device. * To avoid signal interference, when a wireless USB device has been connected to a USB downstream port, it is NOT recommended to connect any other USB devices to the adjacent - Dell U3417W | Users Guide - Page 11
Audio-Line out 8 USB upstream port (1, 2) 9-1 USB downstream port Use Connect the power cable. Secures monitor with security lock (security lock monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the monitor - Dell U3417W | Users Guide - Page 12
monitor using a M3 x 6 mm screw (screw not included). * Headphone usage is not supported for the audio line out connector. ** To avoid signal interference, when a wireless USB device has been connected to a USB downstream port Response time Color depth Color gamut U3417W Active matrix - TFT LCD In- - Dell U3417W | Users Guide - Page 13
) orientation or inverse (180°) landscape mount as it may damage the monitor. Dell Display Manager Yes Compatibility Security • Security lock slot (cable lock sold separately) • Anti-theft stand lock slot (to panel) Resolution Specifications Model U3417W Horizontal scan range 30 kHz to 134 - Dell U3417W | Users Guide - Page 14
.5 319.75 Sync Polarity (Horizontal/ Vertical) * Requires a graphics card that supports HDMI 2.0. Multi-Stream Transport (MST) Modes MST Source Monitor 3440 x 1440 at 60Hz Maximum number of external monitor can be supported 3440 x 1440 at 60Hz 1920 x 1080 at 60Hz 1 2 NOTE: The default - Dell U3417W | Users Guide - Page 15
current U3417W HDMI resolutions, and standard for 4K digital cinema resolution. ** Support DP1.2 specification, include HBR2, MST and DP audio. Speaker Specifications Model Speaker Frequency Response Impedance U3417W (without stand) Height U3417W • Digital: detachable, - Dell U3417W | Users Guide - Page 16
16.97 lb) mount or VESA mount considerations no cables) Weight of stand assembly 2.3 kg (5.07 lb) Front frame gloss 37%-57% gloss unit Environmental Characteristics Model U3417W Compliant Standards • • 443.58 BTU/hour (maximum) • 170.61 BTU/hour (typical) 16 | About Your Monitor - Dell U3417W | Users Guide - Page 17
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. ** Maximum power consumption with max luminance, and USB active. The OSD functions - Dell U3417W | Users Guide - Page 18
or Activate the computer and the monitor to gain access to the OSD. Pin Assignments DisplayPort Connector Pin 20-pin Side of the Number Connected Signal Cable 1 ML0(p) 2 GND 3 ML0(n) 4 ML1(p) 5 GND 6 ML1(n) 7 ML2(p) 8 GND 9 ML2(n) 18 | About Your Monitor - Dell U3417W | Users Guide - Page 19
1 GND 2 Hot Plug Detect 3 ML3(n) 4 GND 5 ML3(n) 6 GND 7 GND 8 GND 9 ML2(n) 10 ML0(p) 11 ML2(p) 12 ML0(p) 13 GND 14 GND 15 ML1(n) About Your Monitor | 19 - Dell U3417W | Users Guide - Page 20
Reserved (N.C. on device) 15 DDC CLOCK (SCL) 16 DDC DATA (SDA) 17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT 20 | About Your Monitor - Dell U3417W | Users Guide - Page 21
on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Super-speed High speed Full speed Data Rate 5 Gbps 480 Mbps 12 Mbps Power Consumption* 4.5 W (Max, each port) 4.5 W (Max, each port) 4.5 W (Max, each port) * Up to 2A on USB downstream port (port with compliance - Dell U3417W | Users Guide - Page 22
3.0 downstream - side • Power Charging Port- the port with lightning icon; supports fast current charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor's USB interface works only when the monitor is On or in the - Dell U3417W | Users Guide - Page 23
Policy, see Dell Support site at: http://www.dell.com/support/monitors. Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best - Dell U3417W | Users Guide - Page 24
other stand is bought, please refer to the respective stand setup guide for the set up instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand. To attach the monitor stand: 1 Follow the instructions on the flaps of carton to remove the stand from the top - Dell U3417W | Users Guide - Page 25
5 Lift the cover, as shown, to expose the VESA area for stand assembly. 6 Attach the stand assembly to the monitor. a Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b Press the stand down till it snaps into place. Setting Up the Monitor | 25 - Dell U3417W | Users Guide - Page 26
. a Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. b Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. 8 Remove the cover from the monitor. 26 | Setting Up the - Dell U3417W | Users Guide - Page 27
WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: 1 Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI - Dell U3417W | Users Guide - Page 28
Connecting the black DisplayPort (DP to DP) cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: U3417W supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. The default out - Dell U3417W | Users Guide - Page 29
OSD button to navigate to Display. 2 Go to MST selection. 3 Select On or Off accordingly. B) Monitor fails to show any content (blank screen) 1 Press any button other than the power button to activate 8 seconds. 3 The DisplayPort configuration message will appear. Setting Up the Monitor | 29 - Dell U3417W | Users Guide - Page 30
vary. Connecting the USB 3.0 cable NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor's USB upstream port. After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the - Dell U3417W | Users Guide - Page 31
connecting two computers to the monitor, the monitor's USB downstream ports for the keyboard and mouse Problems. 5 Use the cable slot on the monitor stand to organize the cables. Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor - Dell U3417W | Users Guide - Page 32
guide for the set-up instructions . To remove the stand: 1 Place the monitor on a soft cloth or cushion. 2 Press and hold the stand release button. 3 Lift the stand up and away from the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA - Dell U3417W | Users Guide - Page 33
the plastic cover. 4 Attach the mounting bracket from the wall mounting kit to the monitor. 5 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 30.6 kg - Dell U3417W | Users Guide - Page 34
Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of - Dell U3417W | Users Guide - Page 35
is On and fully functional. A glowing white light indicates the power save mode. Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description 1 Use the Up button to adjust (increase ranges) items in the OSD menu. Up Operating - Dell U3417W | Users Guide - Page 36
(OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1 Press the - Dell U3417W | Users Guide - Page 37
from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. 3 Press the button once to activate the highlighted option. 4 Press and button to select the desired parameter. 5 Press to enter the slide bar and - Dell U3417W | Users Guide - Page 38
and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On. Adjust the Brightness first, and adjusts the degree of difference between darkness and lightness on the monitor screen. 38 | Operating the - Dell U3417W | Users Guide - Page 39
Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DP mDP HDMI 1 HDMI 2 Auto Select Reset Input Source Select the DP input when you are using the DisplayPort (DP) connector. Press to select the - Dell U3417W | Users Guide - Page 40
Color Use Color to adjust the color setting mode. 40 | Operating the Monitor - Dell U3417W | Users Guide - Page 41
Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • ComfortView: 6500K, 7500K, 9300K, and 10000K. • Custom Color: Allows you to manually adjust the 6-axis color settings. Press the and buttons to adjust the - Dell U3417W | Users Guide - Page 42
Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable). YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or DisplayPort cable). Or if - Dell U3417W | Users Guide - Page 43
to increase the monochrome appearance of the video image. NOTE: Saturation adjustment is available only when you select Movie or Game preset mode. Reset your monitor color settings to the factory settings. Operating the - Dell U3417W | Users Guide - Page 44
or stay on when your computer goes into sleep mode. When Sleep After Timeout is selected, the monitor goes to sleep as the system sleeps; when Never is selected, you may prevent the screen from look sharper or softer. Use or to adjust the sharpness from '0' to '100'. 44 | Operating the Monitor - Dell U3417W | Users Guide - Page 45
turned on. For other brightness level setting, the uniformity performance may deviate from the data shown on the Factory Calibration Report. Display Info Displays the monitor's current settings. Reset Display Select this option to restore default display settings. Operating the - Dell U3417W | Users Guide - Page 46
of the screen, not full screen. NOTE: When you use the PIP/PBP feature, the DP MST (Daisy Chain) function is disabled. 46 | Operating the Monitor - Dell U3417W | Users Guide - Page 47
Large I II PBP Aspect Ratio I II PBP Fill I II I II PIP/PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub-window. PIP Location Select PIP sub-window position. Use or to browse and Bottom-Right, or Bottom-Left. to select - Dell U3417W | Users Guide - Page 48
is active. USB 1 USB 2 NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor's USB upstream port. Press to Indicate the input signal for USB 1. Press to Indicate the input signal for USB - Dell U3417W | Users Guide - Page 49
the sub- window. Speaker Allows you to enable or disable the speaker function. Reset Audio Select this option to restore default audio settings. Operating the Monitor | 49 - Dell U3417W | Users Guide - Page 50
Allows you to set the power LED indicator On or Off to save energy. LED USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out - Dell U3417W | Users Guide - Page 51
) or hard lock (press and hold the button beside the power button for 6 seconds). Reset all OSD settings to the factory preset values. Operating the Monitor | 51 - Dell U3417W | Users Guide - Page 52
Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Volume, PIP/PBP Mode, USB Select Switch, or Video Swap and set it as a shortcut key. Others 52 | Operating the Monitor - Dell U3417W | Users Guide - Page 53
on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor. LCD Helps reduce minor cases of image retention. Depending on the Conditioning degree of image retention, the program may take some time to - Dell U3417W | Users Guide - Page 54
feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the - Dell U3417W | Users Guide - Page 55
the Power Save mode, the following message appears: or or Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on - Dell U3417W | Users Guide - Page 56
or or If either HDMI, Mini DisplayPort, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears. or or 56 | Operating the Monitor - Dell U3417W | Users Guide - Page 57
need to update your graphics driver. Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. Operating the Monitor | 57 - Dell U3417W | Users Guide - Page 58
If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers. • Go to your graphics card website and download the latest graphic drivers. Setting the KVM Switch The built-in KVM switch allows you to control up to 2 - Dell U3417W | Users Guide - Page 59
b When connecting HDMI 1 + USB 1 to computer 1 and HDMI 2 + USB 2 to computer 2: Make sure USB Selection for USB 1 is set to HDMI 1 and USB 2 is set to HDMI 2. Operating the Monitor | 59 - Dell U3417W | Users Guide - Page 60
1. NOTE: When connecting to different video input sources not shown above, follow the same method to make correct settings for USB Selection to pair the ports. 60 | Operating the Monitor - Dell U3417W | Users Guide - Page 61
bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is detached when the monitor is shipped from the factory. Operating the - Dell U3417W | Users Guide - Page 62
Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. Dual-Monitor Setup The recommended dual-monitor setup: Landscape (side by side) 62 | Operating the Monitor - Dell U3417W | Users Guide - Page 63
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the - Dell U3417W | Users Guide - Page 64
if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 64 | Troubleshooting - Dell U3417W | Users Guide - Page 65
Input Source menu. • Eliminate video extension cables. • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. • Reset the monitor to factory settings. • Check environmental factors. • Relocate the monitor and test in another room. Troubleshooting | 65 - Dell U3417W | Users Guide - Page 66
perform any troubleshooting steps. • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs - Dell U3417W | Users Guide - Page 67
monitor at all times when not in use (for more information, see Power Management Modes). • Alternatively, use a dynamically changing screensaver. Product Specific Problems formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting | 67 - Dell U3417W | Users Guide - Page 68
the monitor, unplug the monitor power cord, replug it, and then turn On the monitor. • Check the audio cable connection is connected correctly to the computer Audio Line Out port. • Unplug the audio cable from the Audio Line Out port. • Reset the monitor to factory settings. 68 | Troubleshooting - Dell U3417W | Users Guide - Page 69
instructions Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance ─ www.dell.com/support/monitors • Contacting Dell ─ www.dell
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Dell UltraSharp U3417W Monitor
User’s Guide
Model: U3417W
Regulatory model: U3417Wb