Dell S5830dn Smart Printer User Guide

Dell S5830dn Manual

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  • Dell S5830dn | Smart Printer User Guide - Page 1
    Dell S5830dn Laser Printer User's Guide May 2016 Trademarks Information in this document is subject to change without notice. © 2016 Dell, Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks
  • Dell S5830dn | Smart Printer User Guide - Page 2
    Contents Safety information 6 Conventions...6 Learning about the printer 8 Finding information about the printer...8 Selecting a location for the printer...9 Printer configurations...11 Understanding the printer control panel 13 Using the printer control panel...13 Understanding the status of the
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    using Mopria Print Service 79 Printing from a mobile device using Google Cloud Print 79 Printing from a mobile device using AirPrint...79 Printing from a mobile device using Dell Document Hub 79 Printing confidential and other held jobs...80 Storing print jobs in the printer ...80 Printing con
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    Saving paper and toner...134 Saving energy...135 Recycling...137 Securing the printer 138 Using the security lock feature...138 Statement of Volatility...138 Erasing volatile memory...139 Finding printer security information...139 Maintaining the printer 140 Cleaning the printer...140 Emptying the
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    ...168 Paper jam in the output expander...169 Paper jam in the mailbox...170 Troubleshooting 172 Understanding the printer messages...172 Solving printer problems...187 Solving print problems...195 Embedded Web Server does not open...221 Contacting technical support...222 Appendix 223 Index...225
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    performance of procedures other than those specified in the User's Guide may result in hazardous radiation exposure. This product uses a printing batteries according to the manufacturer's instructions and local regulations. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce
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    results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a service representative. CAUTION-SHOCK HAZARD: Do not set up this product
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    • Installing optional accessories • Dell instructional videos • Finding the service tag • Routine printer maintenance • Troubleshooting Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and
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    you contact technical support: • E‑mail support • Service tag • Voice support • Express service code Note: The service tag and express service code appear on labels on the printer. • Software and Drivers-Certified drivers for your printer Software CD and installers for Dell printer software
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    enough room for them also. It is important to: • Set up the printer near a properly grounded and easily accessible electrical outlet. • Make sure airflow 156 standard. • Provide a flat, sturdy, and stable surface. • Keep the printer: - Clean, dry, and free of dust. - Away from stray staples and paper
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    HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a printer with a similar configuration, then you may need additional furniture. For more information, contact
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    Learning about the printer 12 Hardware option 1 Staple finisher 2 4‑bin mailbox 3 Optional 550‑sheet tray 4 2100‑sheet tray 5 Caster base 6 High‑capacity output expander Note: An optional spacer can also be installed on the printer. For more information, go to www.dell.com.
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    numbers, letters, or symbols. 5 Stop or Cancel button Stop all printer activity. 6 Indicator light Check the status of the printer. 7 USB port Connect a flash drive to the printer. Note: Only the front USB port supports flash drives. Understanding the status of the sleep button and indicator
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    on your home screen customization settings, administrative setup, and active embedded solutions. Touch To 1 Change Language Change the primary language of the printer. 2 Bookmarks Create, organize, and save a set of bookmarks (URLs) into a tree view of folders and file links. Note: The tree view
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    status such as Ready or Busy. • Show the status of printer supplies. • Show intervention messages and the instructions on how to clear them. 7 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the
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    Understanding the printer control panel 16 Touch the To 1 Radio button Select or clear an item. 2 Up arrow Scroll up. 3 Down the previous screen. Touch To Return to the home screen. Open a context-sensitive Help dialog on the printer control panel. Scroll to the left. Scroll to the right.
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    separated by periods, such as 123.123.123.123. 2 Open a Web browser, and then type the printer IP address in the address field. 3 Press Enter. Note: If you are using a proxy server, then figuring and using the home screen applications, visit the Dell support Web site at www.dell.com/support/printers.
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    application. To check for updates of this User's Guide, go to www.dell.com/support/manuals. Use To Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen. Note: The printer must have permission to access the network folder
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    description. Understanding Eco‑Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings to help reduce the environmental impact of your printer. Setting up Remote Operator Panel This application enables you to interact with the
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    settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such
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    models. For more information, contact the place where you purchased your printer. • Memory card - DDR3 DIMM - Flash memory • Fonts • Firmware cards - Forms and Bar Code - PRESCRIBE - IPDS • Printer hard disk • Internal Solutions Ports (ISP) Accessing the controller board Note: This task requires
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    Additional printer setup 22 2 Using a screwdriver, loosen the screws on the controller board shield. 3 Remove the board electronic components are easily damaged by static electricity. Touch a metal surface on the printer first before touching any controller board electronic component or connector.
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    Additional printer setup 23 1 Internal Solutions Port or printer hard disk connector 2 Option card connector 3 Memory card connector 5 Align the screws with the holes on the shield, and then reattach the shield.
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    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
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    Additional printer setup 25 An optional memory card can be purchased separately and attached to the controller board. 1 Access the controller board. For more information, see "Accessing
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    , see "Accessing the controller board" on page 21. 2 If an optional printer hard disk is installed, then remove the printer hard disk first. For more information, see "Removing a printer hard disk" on page 35. 3 Unpack the ISP kit. 1 ISP solution 2 Screw for attaching the plastic bracket to the ISP
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    Additional printer setup 27 4 Remove the metal cover from the ISP opening. a Loosen the screw. b Lift the metal cover, and then pull it out completely. 5 Align the
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    Additional printer setup 28 6 Install the ISP on the plastic bracket. Note: Hold the ISP at an angle over the plastic bracket so that through the ISP opening in the controller board cage. 7 Lower the ISP toward the plastic bracket until the ISP is seated between the guides of the plastic bracket.
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    Additional printer setup 29 8 Use the provided thumbscrew for the ISP to attach the plastic bracket to the ISP. Note: Turn the screw clockwise, enough to hold
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    card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the
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    against the controller board. 5 Close the controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Adding available
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    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
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    : Hold only the edges of the printed circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage. c Insert the plug of the printer hard disk interface cable into the receptacle of the ISP. Note: The plugs and receptacles are color‑coded.
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    circuit board assembly. Do not touch or press on the center of the printer hard disk. Doing so may cause damage. Note: Make sure the cables are neatly tucked under the printer hard disk. 5 Insert the plug of the printer hard disk interface cable into the receptacle of the controller board. Note: The
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    . CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
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    setup 36 Warning-Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors. 1 Access the controller board. For more information, see "Accessing the
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    setup 37 3 Remove the screws holding the printer hard disk in place. 4 Remove the printer hard disk. 5 Set aside the printer hard disk. Installing hardware options Order of installation CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained
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    , optional 550‑sheet tray, spacer, or 2100‑sheet tray, see the setup sheet that came with the option. Installing optional trays CAUTION-POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION-SHOCK HAZARD: If you are
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    the tray near the printer. 6 Align the printer with the tray, and then slowly lower the printer into place. 7 Turn the printer back on. Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for
  • Dell S5830dn | Smart Printer User Guide - Page 40
    computer using a USB cable or Ethernet cable. Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port • The appropriate parallel cable with the parallel port Use the To 1 Parallel port Connect the
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    then follow the instructions on the computer screen. 3 For Macintosh users, add the printer. Note: Obtain the printer IP address from the driver For Windows users 1 Open the printers folder. 2 Select the printer you want to update, and then do the following: • For Windows 7 or later, select Printer
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    the changes. Networking Notes: • Purchase a wireless network adapter before setting up the printer on a wireless network. To install the wireless network adapter, see the instruction sheet that came with the adapter. • A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired
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    information, see the documentation that came with your access point. • A wireless network adapter installed in your printer is attached and working properly. For more information, see the instruction sheet that came with the wireless network adapter. Using the Push Button Configuration method 1 From
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    page. Then in the Network Card [x] section, see if the status is Connected. Changing port settings after installing an internal solutions port Notes: • If the printer has a static IP address, then do not change the configuration. • If the computers are configured to use the network name instead of an
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    navigate to: > Reports > Menu Settings Page Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.
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    lets you print on paper sizes that are not preset in the printer menus. Notes: • The smallest supported Universal size is 70 x 127 mm (2.76 x 5 inches) screen, navigate to: > Paper Menu > Universal Setup > Units of Measure > select a unit of measure 2 Touch Portrait Width or Portrait Height. 3 Select
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    Loading paper and specialty media 47 2 Squeeze and slide the width guide to the correct position for the size of the paper being loaded until it clicks into place. Note: Use the paper size indicators at the bottom of the tray to help position the guides.
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    Loading paper and specialty media 48 3 Unlock the length guide, and then squeeze and slide the guide to the correct position for the size of the paper being loaded. Notes: • Lock the length guide for all paper sizes. • Use the paper size indicators at the bottom of the tray to help position the
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    Loading paper and specialty media 49 4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack with the printable side facedown. Note: Make sure the paper or envelope is loaded properly. •
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    Loading paper and specialty media 50 Without an optional staple finisher With an optional staple finisher One‑sided printing One‑sided printing Two‑sided printing Two‑sided printing • If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge
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    Loading paper and specialty media 51 • Do not slide the paper into the tray. Load paper as shown in the illustration. • If you are loading envelopes, then make sure that the flap side is facing up and the envelopes are on the left side of the tray.
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    Loading paper and specialty media 52 • Make sure the paper is below the solid line, which is the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams.
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    sides of the stack, and then lock the length guide. 7 Insert the tray. 8 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems.
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    the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the tray. 2 Adjust the width and length guides. Loading A5‑size paper a Pull up and slide the width
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    Loading paper and specialty media 55 b Squeeze and slide the length guide to the position for A5 until it clicks into place. c Remove the A5 length guide from its holder. d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place.
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    specialty media 56 Loading A4‑, letter‑, legal‑, Oficio‑, and Folio‑size paper a Pull up and slide the width guide to the correct position for the size of the paper being loaded. b If the A5 length guide is still attached to the length guide, then remove it from its place. If the A5 length
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    Loading paper and specialty media 57 c Put the A5 length guide in its holder. d Squeeze the length guide and slide it to the correct position for the size of the paper being loaded until it clicks into place.
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    Loading paper and specialty media 58 3 Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 4 Load the paper stack with the printable side facedown. Note: Make sure the paper is loaded properly. • There
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    Loading paper and specialty media 59 • Make sure the paper is below the maximum paper fill indicator. Warning-Potential Damage: Overfilling the tray can cause paper jams. 5 Insert the tray. Note: Press the paper stack down while inserting the tray.
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    Loading paper and specialty media 60 6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the
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    Loading paper and specialty media 61 2 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. 3 Slide the width guide to the correct position for the size of the paper being loaded. Note: Use the paper size indicators on
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    Loading paper and specialty media 62 4 Prepare the paper or specialty media for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. • Hold transparencies by the edges, and then fan them.
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    Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. • Make sure the paper or specialty media is below the maximum paper fill indicator. Warning-Potential Damage: Overfilling the feeder can
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    problems. Linking and unlinking trays Linking and unlinking trays 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer paper type name assigned in the printer. The temperature of the fuser varies according to the specified
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    , and then select a paper type Note: Paper is the factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name, and then select a paper type Note: Paper
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    guide Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly affect print quality. • From the printer or other paper feed problems. • Before loading the
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    guide 67 Tips on using labels • From the printer control Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties. • Do laser printers. • Avoid getting fingerprints on the transparencies to prevent print quality problems.
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    may cause jams. Note: Two‑sided printing is supported for 60-176 g/m2 (16-47‑lb) paper can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed problems. Smoothness Paper smoothness directly affects print quality. If paper is too rough, toner
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    Paper and specialty media guide 69 Selecting paper Using the appropriate paper prevents jams and helps ensure trouble‑free printing. To help printer. • Thickness (impacts how much can be loaded into a tray) • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner
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    guide 70 We concern ourselves with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted
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    Paper and specialty media guide 71 Supported paper sizes, types, and weights Paper types and weights supported by the printer The printer engine supports 60-176‑g/m2 (16-47‑lb) paper weights. Paper type 250‑ or 550‑sheet trays 2100‑sheet tray Multipurpose feeder Duplex Paper Card stock X
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    be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from the . For more information, contact technical support. 2 Paper is supported in long‑edge orientation. 3 Universal is supported in duplex mode only if the
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    be set in the printer control panel, then you may select common paper sizes that correspond to the position of the length guide in the tray from . For more information, contact technical support. 2 Paper is supported in long‑edge orientation. 3 Universal is supported in duplex mode only if the
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    Paper and specialty media guide 74 Supported paper types and weights Paper type Paper weight 4‑bin mailbox Output expander and high‑capacity output expander Staple finisher Staple, hole punch finisher Plain Paper
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    Paper and specialty media guide 75 Paper type Paper weight 4‑bin mailbox Output expander and high‑capacity output expander Staple finisher Staple, hole punch finisher Preprinted 90-176 g/m2 X (24-
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    . 2 If necessary, adjust the settings. 3 Send the print job. Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of
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    a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • A flash drive
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    (NTFS) or any other file system are not supported. Recommended flash drives File type Many flash drives are tested and approved for use with the printer. For more information, Documents: visit www.dell.com/support/printers. • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx
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    is supported only in some Apple devices. 1 From the home screen of your mobile device, launch a compatible application. 2 Select an item to print, and then tap the share icon. 3 Tap Print, and then select the printer. 4 Send the print job. Printing from a mobile device using Dell Document
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    and hold the remaining copies. It lets you examine if the first copy is satisfactory or not. The print job is automatically deleted from the printer memory when all copies are printed. Reserve Job Expiration Store print jobs for printing at a later time. Note: The print jobs are held until deleted
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    : Held jobs > select your user name > select the print job > specify the number of copies > Print Canceling a print job Canceling a print job from the printer control panel 1 From the home screen, touch Cancel Jobs, or press on the keypad. 2 Touch the job you want to cancel, and then touch . 3 Press
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    Audit Log Set Date and Time General Settings Print Settings Print All Guides Print Quality Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide 1 Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup
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    Understanding printer menus 83 Paper menu Default Source menu Use Default Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Set a default paper source for the linked tray. • The A6 paper size is supported only in Tray 1 and in the multipurpose feeder. Note: Only installed trays and
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    Understanding printer menus 84 Use To Tray [x] Type Plain Paper Card Stock Transparency Recycled Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper
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    Understanding printer menus 85 Use To MP Feeder Type Plain Paper Card Stock Transparency Paper menu, set Configure to "Cassette" for MP Feeder Type to appear as a menu. Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size being
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    setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as
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    Understanding printer menus 87 Paper Texture menu Use To Plain Texture Smooth : • Normal is the factory default setting. • These options appear only if card stock is supported. Transparency Texture Smooth Normal Rough Specify the relative texture of the transparencies loaded in a specific
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    Understanding printer menus 88 Use Preprinted Texture Smooth Normal Rough Colored Texture Smooth Normal Rough Light Texture Smooth Normal Rough Heavy Texture Smooth Normal Rough Rough/Cotton
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    Understanding printer menus 89 Use Labels Weight Light Normal Heavy Vinyl Labels Weight Light Normal Heavy Bond Weight Light Normal Heavy Envelope Weight Light Normal Heavy Rough
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    Understanding printer menus 90 Use Custom [x] Weight Light Normal Heavy To Specify the relative weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Card Stock Loading Duplex
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    as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets the printer default to two‑sided printing for every print job unless one‑sided printing is selected from
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    Understanding printer menus Use Standard Bin Bin [x] Universal Setup menu Use Units of Measure Inches Millimeters Portrait Width 3-14.17 inches 76-360 mm Portrait Height 3-14 default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray.
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    Understanding printer menus Bin Setup menu Use Output Bin Standard Bin Bin [x] Configure Bins Mailbox Link Mail Overflow Link Optional Type Assignment Overflow Bin
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    Print Fonts PCL Fonts PostScript Fonts 94 To Select a bin for each supported paper type. For each type, select the following options: Disabled Standard on the current printer menu settings, supplies status, and a list of installed hardware options. Print a report containing printer statistics such
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    Print a list of all the resources stored in an optional flash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make in the firmware, flash, and disk options. Print a report containing printer asset information such as serial number and model name. Print a summary of
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    default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On is then updated. Mac Binary PS On Off Auto Set the printer to process Macintosh binary PostScript print jobs. Note: Auto is the
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    > Standard Network > Standard Network Setup > TCP/IP • Network/Ports > Network [x] > Network [x] Setup > TCP/IP Note: This menu is available only in network printers or printers attached to print servers. Use To Set Hostname Set the current TCP/IP host name. Note: This can be changed only from
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    Understanding printer menus 98 Use To IP Address View or change the current TCP/IP address. Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that support BOOTP and RARP. Netmask View or
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    and the access point (wireless router) are pressed within a given period of time. • Start PIN Method connects the printer to a wireless network when a PIN on the printer is entered into the wireless settings of the access point. Automatically detect the connection method that an access point with
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    is the factory default setting. Select an available network for the printer to use. View the quality of the wireless connection. View the Zone [list of zones available on the network] To Enable or disable AppleTalk support. Note: No is the factory default setting. Show the assigned AppleTalk name.
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    • Disabled turns off job buffering. Any jobs already buffered on the printer hard disk are printed before normal processing resumes. • The USB buffer . • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set
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    an external print server through the USB port. Set the gateway information for an external print server. Note: This menu is available only when the printer is attached to an external print server through the USB port. Parallel [x] menu Note: This menu appears only when an optional parallel card is
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    turns off job buffering. Any print jobs already buffered on the printer hard disk are printed before normal processing resumes. • The parallel increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set
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    tries to resolve parallel port communication problems. Determine if the printer honors printer hardware initialization requests from the computer. an external print server. Note: This menu item is available only if the printer is attached to an external print server through the USB port. Set the
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    is set to Off. NPA Mode On Off Auto Set the printer to perform the special processing required for bidirectional communication following the increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to
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    is a software handshaking setting. • XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and software handshaking settings. Determine whether the printer communicates availability to the computer. Notes: • Off is the factory default setting. • This menu item applies only to the serial port if
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    an e‑mail. Note: 30 is the factory default setting. Specify a reply address of up to 128 characters in the e-mail sent by the printer. Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting
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    Max Invalid PIN Off 2-10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confidential Job Expiration Limit
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    hour 4 hours 24 hours 1 week Set a time limit on how long the printer stores print jobs for printing at a later time. Note: Off is the factory held jobs. Note: This menu appears only when a formatted, non-defective printer hard disk is installed. Use To Wiping Mode Auto Specify the mode for
  • Dell S5830dn | Smart Printer User Guide - Page 110
    /time] Time Zone [list of time zones] Automatically observe DST On Off To Show the current date and time settings for the printer. Enter the date and time. Notes: • Manually setting the date and time sets Enable NTP to No. • The wizard lets you set the date and time in YYYY‑MM
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    Understanding printer menus 111 Use Enable NTP On Off To Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • The setting is turned off if you manually set the date and time. Settings menu General Settings General
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    printer. Notes: • Off is the factory default setting. This setting supports the performance specifications for your printer. • On configures the printer Photo from the printer driver may disable Quiet mode and provide better print quality and full‑speed printing. Instruct the printer to run the setup
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    Control Cartridge Alarm Staple Alarm Hole Punch Alarm Timeouts Sleep Mode Disabled 1-180 113 To Change the icons and buttons that appear on the printer control panel. For each icon or button, select from the following options: Display Do not display Note: "Do not display" is the factory default
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    the print job. Notes: • "90 sec" is the factory default setting. • When the timer expires, any partially printed page still in the printer is printed, and then the printer checks to see if any new print jobs are waiting. • Print Timeout is available only when using PCL emulation. This setting has no
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    Disabled 5-255 Print Recovery Jam Recovery On Off Auto Print Recovery Jam Assist On Off Print Recovery Page Protect Off On 115 To Set the printer to restart when an error is encountered. Notes: • "Reboot always" is the factory default setting for Auto Reboot. • 5 is the factory default setting for
  • Dell S5830dn | Smart Printer User Guide - Page 116
    flash drive. Note: The configuration package cannot be exported unless a flash drive is attached to the printer. Print Settings menu Use Copies 1-999 Paper Source Tray [x] Multipurpose Feeder Manual Paper Manual Envelope To Specify a default number of copies for each print job. Note: 1 is the factory
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    Understanding printer menus 117 Use Collate (1,1,1) (2,2,2) (1,2,3) (1,2,3) Sides (Duplex) 1 sided 2 sided Staple . Notes: • Off is the factory default setting. • This menu appears only when a supported staple finisher is installed. Specify whether prints have holes for binding. Notes: • Off is
  • Dell S5830dn | Smart Printer User Guide - Page 118
    Vertical Vertical Separator Sheets Off Between Copies Between Jobs Between Pages Separator Sheet Source Tray [x] Manual Feeder Multipurpose Feeder Blank Pages Do Not Print Print To Specify that multiple‑page images be printed on one side of a paper. Notes: • Off is the factory default setting
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    area. Notes: • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Fit to Page fits the page content into the selected paper size. • Whole Page allows the
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    on one side or both sides of the page. Notes: • 1 sided is the factory default setting. • You can set two‑sided printing from the printer software. For Windows users: Click File > Print, and then click Properties, Preferences, Options, or Setup. For Macintosh users: Choose File > Print, and then
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    Understanding printer menus 121 Use Duplex Binding Long Edge Short Edge Copies 1-999 Blank Pages MP to Cassette for Multipurpose Feeder to appear as a menu setting. Print multiple‑page images on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number
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    images and whether they are in portrait or landscape orientation. Specify the orientation of a multiple‑page document. Note: Auto is the factory default setting. The printer functioning properly. Note: This menu appears only when a supported staple finisher is installed. Specify whether prints have
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    Understanding printer menus 123 Quality menu Use Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Off Fonts Horizontally Vertically Both directions Toner Darkness 1-10 Enhance Fine Lines On Off Gray Correction Auto Off Brightness ‑6 to 6 Contrast 0-5 To Specify the
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    is created. Note: Monthly is the factory default setting. Set how the printer responds when the frequency threshold expires. Note: None is the factory default setting. Specify Note: None is the factory default setting. Set where the printer posts job accounting logs. Specify the e‑mail address to which
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    isolating the source of a print job problem. Notes: • When activated, all data sent to the printer is printed in hexadecimal and character representation exit or deactivate Hex Trace, turn off the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on
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    factory default setting. • This menu item is available only when a formatted flash memory option card or printer hard disk is installed and operating properly. • Make sure the flash memory option or printer hard disk is not read/write‑, write‑, or password‑protected. • Job Buffer Size must not be set
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    setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source abbreviation is R for Resident, F for Flash, K for Disk, Symbol sets support the different languages or specific programs such as math symbols for scientific text. Only the supported symbol sets
  • Dell S5830dn | Smart Printer User Guide - Page 128
    None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Env Off None 0-199 Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 128 To Set the printer to print on A4
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    are duplicated in the PCL Emulation menu. Sets the number of lines that print on each page Notes: • 64 is the factory default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and
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    menus Menu item Tray 1 Renumber Off Tray 2 Auto CR after LF On Off Auto LF after CR On Off 130 Description Configures the printer to work with printer software or programs that use different source assignments for trays, drawers, and feeders Notes: • Off is the factory default setting. • Tray 2 is
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    Understanding printer menus 131 HTML menu Use Font Name Albertus MT Antique Olive Apple Chancery Arial MT Avant Garde Bodoni Bookman Chicago Clarendon Cooper Black Copperplate Coronet
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    Set the image orientation. Note: printer. Use To Print All Guides Print all the guides. Print Quality Print information about solving print quality issues. Printing Guide Print information about loading paper and other specialty media. Media Guide Print a list of the paper sizes supported
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    Understanding printer menus 133 Use Information Guide Connection Guide Moving Guide To Print a guide in locating additional information. Print information about connecting the printer locally (USB) or to a network. Print instructions for safely moving the printer.
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    environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper is the default setting in the print driver. • For a complete list of supported products and countries, go to www.dell.com/support. Place multiple pages on one sheet of
  • Dell S5830dn | Smart Printer User Guide - Page 135
    when other modes were selected are reset to the factory default settings. • Off supports the performance specifications of the printer. Energy Reduce energy use, especially when the printer is idle. Notes: • Printer engine motors do not start until a document is ready to print. You may notice
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    . • The alarm control and cartridge alarm sounds are turned off. • The printer ignores the Advance Start command. Use factory default settings. Note: This setting supports the performance specifications of the printer. Adjusting Sleep mode 1 From the home screen, navigate to: > Settings > General
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    money and the environment 137 Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the
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    the content of any installed printer memory in the following circumstances: • The printer is being decommissioned. • The printer hard disk is being replaced. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization
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    service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer printer cannot be accessed by unauthorized persons. For more information, check the "Embedded Web Server - Security" Administrator's Guide from your printer
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    may need to perform this task after every few months. Warning-Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplugged from the electrical outlet. CAUTION-SHOCK HAZARD: To avoid the risk of
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    Home 1 Use the Search command on the Start menu to locate Dell Printer Home. 2 Open the application, and then click Maintenance > Order supplies. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready
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    • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and then pull down the multipurpose feeder door. 2 Pull the cartridge out of the printer using the handle.
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    side rails inside the printer. Note: Make sure the cartridge is fully pushed in. Warning-Potential Damage: When replacing a toner cartridge, do not leave the imaging unit exposed to direct light for an extended period of time. Extended exposure to light may cause print quality problems. 5 Close the
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    Maintaining the printer 144 Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door. 2 Pull out the toner cartridge from the printer using the handle. 3 Lift the blue handle, and then pull out the imaging unit from the printer.
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    to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side
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    Maintaining the printer 146 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. 8 Close the multipurpose feeder door and the front cover.
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    Maintaining the printer 147 Replacing a staple cartridge 1 Open the stapler door. 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the fi
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    it clicks into place. 6 Close the stapler door. Moving the printer Before moving the printer CAUTION-POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: • Turn off the printer, and then unplug the power cord from the electrical outlet
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    moving is not covered by the printer warranty. Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the
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    Maintaining the printer 150 • Keep the printer in an upright position. • Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging.
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    periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Copy Printer Settings. 3 To change the language, select a language from the drop‑down menu, and then click Click here to submit language. 4 Click
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    Managing the printer 152 5 Type the IP addresses of the source and target printers. Note: If you want to add or remove target printers, then click Add Target IP or Remove Target IP. 6 Click Copy Printer Settings.
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    sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it. • Do not load too much paper. Make sure
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    tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. • If you are loading prepunched paper for use
  • Dell S5830dn | Smart Printer User Guide - Page 155
    control panel. • Store paper per manufacturer recommendations. Identifying jam locations Notes: • When Jam Assist is set to On, the printer flushes blank or pages with partial prints after a jammed page has been cleared. Check your printed output for blank pages. • When Jam Recovery is set
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    Clearing jams 156 Jam location 1 Staple finisher bin 2 Standard bin 3 Tray cover 4 Multipurpose feeder 5 Duplex unit 6 Trays 7 Output expander 8 Upper rear door 9 Upper door and rear duplex area 10 Mailbox 11 Staple finisher rear door
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    cover and the multipurpose feeder. 2 Remove the toner cartridge. 3 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 4 Remove the jammed paper. Note: Make sure
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    Clearing jams 158 5 Insert the imaging unit. Note: Use the arrows on the side of the printer as a guide. 6 Insert the toner cartridge.
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    multipurpose feeder door and the front cover. 8 From the home screen, touch . Paper jam in the rear door CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Open the rear door. 2 Remove
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    Clearing jams 160 3 Close the rear door. 4 Push the back of the standard tray. 5 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 161 6 Insert the standard tray. 7 From the home screen, touch . Paper jam in the standard bin 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 From the home screen, touch . Paper jam in the duplex unit 1 Remove the tray.
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    Clearing jams 162 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Insert the tray. 4 From the home screen, touch . Paper jam in trays 1 Pull out the tray. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 163 3 Insert the tray. 4 From the home screen, touch . Paper jam in the multipurpose feeder 1 Remove paper from the multipurpose feeder. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 3 Flex, fan, and align the paper edges before loading.
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    Clearing jams 164 4 Reload paper, and then adjust the paper guide. 5 From the home screen, touch .
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    Clearing jams 165 Staple jam in the finisher 1 Open the staple access door. 2 Remove the staple cartridge holder.
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    Clearing jams 166 3 Open the staple guard, and then remove the loose staples. 4 Close the staple guard.
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    Clearing jams 167 5 Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket. 6 Insert the staple cartridge holder. 7 Close the staple access door. 8 From the home screen,
  • Dell S5830dn | Smart Printer User Guide - Page 168
    Clearing jams 168 Paper jam in the staple finisher 1 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 2 Open the rear staple finisher door. 3 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 169 4 Close the door. 5 From the home screen, touch . Paper jam in the output expander 1 Open the rear output expander door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 170 3 Close the door. 4 From the home screen, touch . Paper jam in the mailbox 1 Open the rear mailbox door. 2 Remove the jammed paper. Note: Make sure that all paper fragments are removed.
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    Clearing jams 171 3 Close the door. 4 If the jam is in the mailbox bin, then remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 From the home screen, touch .
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    Troubleshooting 172 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Note: For a list of supported supplies, go to our Web site or contact the place where you purchased the printer. Change [paper
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    the power cord from the electrical outlet. 3 Remove the tray. 4 Contact technical support. • From the printer control panel, touch Continue to clear the message and resume the job. Close door or insert cartridge The toner cartridge is missing or not installed properly. Insert the cartridge, and then
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    Troubleshooting 174 • The print job is sent from a flash drive that is no longer attached to the USB port. • The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printer model. From the printer printer printer control panel, the printer hard printer
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    Troubleshooting 175 Error reading USB hub. Remove hub. An unsupported USB hub has been inserted. Remove the USB hub, and then install a supported one. Imaging unit low [84.xy] You may need to order a replacement imaging unit. If necessary, select Continue on the printer control panel to clear the
  • Dell S5830dn | Smart Printer User Guide - Page 176
    Troubleshooting 176 Insert hole punch box Insert the hole punch box into the bin Install Tray [x] Try one or more of the following: • Install the specified tray: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Install the specified tray. 4 Connect the power cord to
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    job already stored and begin collating the rest of the print job. • Cancel the current print job. Insufficient memory to support Resource Save feature [35] Install additional printer memory or touch Continue to disable Resource Save, clear the message, and continue printing. Load [paper source] with
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    Troubleshooting 178 Load [paper source] with [paper size] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size
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    Cancel job to cancel the print job. Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact technical support or your Dell printer dealer. If necessary, touch Continue to clear the message and continue printing. Maintenance kit nearly low [80.xy] For more
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    information, contact technical support or your Dell printer dealer. Non‑Dell [supply type], see User's Guide [33.xy] Note: The supply type can either be a toner cartridge or imaging unit. The printer has detected a non‑Dell supply or part installed in the printer. Your Dell printer is designed to
  • Dell S5830dn | Smart Printer User Guide - Page 181
    back on. • Remove the indicated bin: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the indicated bin. 4 Contact technical support or your Dell printer dealer. • From the printer control panel, touch Continue to clear the message and print without using the
  • Dell S5830dn | Smart Printer User Guide - Page 182
    support or your Dell printer dealer. From the printer control fuser, and then reinstall it. Note: If the message appears after reinstalling the supply, then the fuser is defective. Replace the fuser. • Install the missing fuser. For more information on installing the fuser, see the instruction
  • Dell S5830dn | Smart Printer User Guide - Page 183
    Troubleshooting 183 Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. For information on installing the imaging unit, see the "Replacing supplies" section of the User's Guide. • If
  • Dell S5830dn | Smart Printer User Guide - Page 184
    " section of the User's Guide. Note: If you do not have a replacement imaging unit, then see the "Ordering supplies" section of the User's Guide or visit our Web site. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your Dell printer dealer, and then report the
  • Dell S5830dn | Smart Printer User Guide - Page 185
    Troubleshooting 185 Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see the "Replacing supplies" section of the User's Guide.
  • Dell S5830dn | Smart Printer User Guide - Page 186
    Troubleshooting 186 Supply needed to complete job A supply needed to complete the job is missing. Cancel the current job. Too many bins attached [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra bins. 4 Connect the power cord to a properly grounded
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    Troubleshooting 187 Unformatted flash detected [53] Try one or more of the following: • From the printer supported one. Unsupported option in slot [x] [55] 1 Turn off the printer. printer problems • "Basic printer problems" on page 188 • "Hardware and internal option problems" on page 189 • "Paper
  • Dell S5830dn | Smart Printer User Guide - Page 188
    Troubleshooting 188 Basic printer problems The printer is not responding Action Step 1 Connect the power cord to the electrical outlet. Yes The problem is solved. CAUTION-POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and
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    Troubleshooting 189 Action Yes Step 8 The problem is Turn off the printer, wait for about 10 seconds, and then turn it back solved. on. Is the printer responding? Printer display is blank Action Step 1 Press the Sleep button on the printer control panel. Yes The problem is solved. Does
  • Dell S5830dn | Smart Printer User Guide - Page 190
    You may need to manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 41. Is the tray available in the printer driver? Step 5 Check if the tray is selected. The problem is solved. From the
  • Dell S5830dn | Smart Printer User Guide - Page 191
    Troubleshooting 191 Cannot detect internal option Action Yes Step 1 The problem is Turn off the printer, then wait for about 10 seconds, and then turn solved. on the printer . The problem is solved. It may be necessary to manually add the internal option in the printer driver to make
  • Dell S5830dn | Smart Printer User Guide - Page 192
    Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see "Adding available options in the print driver" on page 41. The problem is solved. Is the tray available in the
  • Dell S5830dn | Smart Printer User Guide - Page 193
    Troubleshooting Features list? Step 2 Check the cable and the ISP connection. The problem is solved. a Use the correct cable, and then make sure it supported ISP. Note: An ISP from another printer may not work on this printer. Contact technical support. No Check if you have a supported
  • Dell S5830dn | Smart Printer User Guide - Page 194
    Troubleshooting 194 Paper feed problems Jammed pages are not reprinted Action Turn on Jam Recovery. a or Auto. c Save your changes. Do pages reprint after a jam? Yes The problem is solved. No Contact technical support. Paper frequently jams Action Yes Step 1 a Pull out the tray. b Check if
  • Dell S5830dn | Smart Printer User Guide - Page 195
    Troubleshooting 195 Solving print problems Printing problems Confidential and other held documents do not print Action Yes Step 1 The problem ? Step 4 a Delete some held jobs to free up printer memory. b Resend the print job. The problem is solved. Are the documents printed? No Go to step
  • Dell S5830dn | Smart Printer User Guide - Page 196
    Troubleshooting 196 Action Step 5 a Add printer memory. b Resend the print job. Are the documents printed? Yes The problem is solved. No Contact technical support. Envelope seals when printing Action a Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with
  • Dell S5830dn | Smart Printer User Guide - Page 197
    Troubleshooting 197 Incorrect characters print Action Step 1 Make sure that the printer is not in Hex Trace mode. Note: If Ready Hex appears on the display, then turn off the printer if you are printing on a supported paper. b Print the document. Yes The problem is solved. Is the document printed
  • Dell S5830dn | Smart Printer User Guide - Page 198
    Troubleshooting 198 Large jobs do not collate Action Step 1 a From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). b Resend the print job. Yes The problem is solved. Did the job print and collate correctly? Step 2 a From the printer software, set Collate to
  • Dell S5830dn | Smart Printer User Guide - Page 199
    and size of fonts, the number and complexity solved. of images, and the number of pages in the print job, and then resend the job Did the job print? Step 3 a Remove held jobs stored in the printer memory. b Resend the print job. The problem is solved. Did the job print? Step 4 a Disable the
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    Do the jobs print? Step 6 a Remove, and then reinstall the printer software. For more information, see "Installing the printer software" on page 41. Note: The printer software is available at www.dell.com/support/printers. b Resend the print job. The problem is solved. Do the jobs print? No Go to
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    sure the size of the paper loaded in the tray matches the The problem is fuser type. solved. Note: To identify the fuser type, view the label on the fuser. b Resend the print job. Contact technical support or your Dell printer dealer. Does the print speed increase? Tray linking does not work
  • Dell S5830dn | Smart Printer User Guide - Page 202
    Did the file print correctly? Print quality problems Characters have jagged or uneven edges No Check the original file for manual page breaks. Action Yes Step 1 a Print a font sample list to check if the fonts you are using are supported by the printer. 1 From the scanner control panel, navigate
  • Dell S5830dn | Smart Printer User Guide - Page 203
    specified in the tray settings. The problem is solved. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10
  • Dell S5830dn | Smart Printer User Guide - Page 204
    Troubleshooting 204 Compressed images appear on prints Action Yes No a Make sure the size of the paper loaded in the tray matches the Contact technical The problem is fuser type. support or your Dell solved. Note: To identify the fuser type, view the label on the fuser. printer dealer. b
  • Dell S5830dn | Smart Printer User Guide - Page 205
    the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit
  • Dell S5830dn | Smart Printer User Guide - Page 206
    Troubleshooting 206 Incorrect margins on prints Action Step 1 a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Yes The problem is solved. Are the margins correct? Step 2 Go to step 3. From the printer technical support.
  • Dell S5830dn | Smart Printer User Guide - Page 207
    Troubleshooting 207 Paper curl Action Step 1 Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Yes Go to step 2. No Adjust the width and length guides. Are the width and length guides positioned correctly? Step 2 From the printer control
  • Dell S5830dn | Smart Printer User Guide - Page 208
    until you use it. b Resend the print job. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact technical The problem is support or your Dell solved. printer dealer.
  • Dell S5830dn | Smart Printer User Guide - Page 209
    Troubleshooting 209 Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too dark? Step 2 Go to step
  • Dell S5830dn | Smart Printer User Guide - Page 210
    the imaging unit, and then resend the print job. Is the print still too dark? Yes Go to step 6. No The problem is solved. Contact technical The problem is support. solved. Print is too light Action Yes Step 1 a From the Quality menu on the printer control panel, increase the toner darkness
  • Dell S5830dn | Smart Printer User Guide - Page 211
    problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. The problem is solved. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact technical The problem is support. solved. Is the print still too light? Printer
  • Dell S5830dn | Smart Printer User Guide - Page 212
    . b Resend the print job. No The problem is solved. Is the printer still printing blank pages? Step 2 Go to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose
  • Dell S5830dn | Smart Printer User Guide - Page 213
    the cartridge. b Resend the print job. No The problem is solved. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact technical The problem is support. solved. Is the printer printing solid black pages? Repeating defects appear on
  • Dell S5830dn | Smart Printer User Guide - Page 214
    match the paper type and weight specified in the tray settings. The problem is solved. Do shadow images still appear on prints? Step 4 Replace the imaging unit, and then resend the print job. Contact technical The problem is support. solved. Do shadow images still appear on prints? Skewed print
  • Dell S5830dn | Smart Printer User Guide - Page 215
    Troubleshooting 215 Action Step 1 a Move the width and length guides in the tray to the correct positions for the size of the paper loaded. b Resend the print job. Yes Go to step 2. No The problem supported by the tray. b Resend the print job. Contact technical support. The problem printer
  • Dell S5830dn | Smart Printer User Guide - Page 216
    Troubleshooting 216 Action Yes Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Go to step 5. Warning-Potential Damage: Do not expose the imaging unit the imaging unit, and then resend the print job. Contact technical The problem is support.
  • Dell S5830dn | Smart Printer User Guide - Page 217
    the cartridge. b Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact technical The problem is support or your Dell solved. printer dealer.
  • Dell S5830dn | Smart Printer User Guide - Page 218
    appear on prints? Yes Contact technical support. No The problem is solved. Toner fog or background shading appears on prints Action Yes Step 1 a Reinstall the imaging unit. The problem is solved. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not
  • Dell S5830dn | Smart Printer User Guide - Page 219
    Troubleshooting 219 Action Step 2 Replace the imaging unit, and then resend the print job. Did the toner fog or background shading disappear from the prints? Yes The problem is solved. Toner rubs off No Contact technical support. Action Yes No Step 1 Go to step 2. From the Paper menu on
  • Dell S5830dn | Smart Printer User Guide - Page 220
    Troubleshooting 220 Uneven print density Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Yes Contact technical support. No The problem is solved. Action Yes Step 1 Go to step 2. a Make sure your software program
  • Dell S5830dn | Smart Printer User Guide - Page 221
    the imaging unit, and then the cartridge. b Resend the print job. Contact technical support. Note: The laser scanning unit may be defective. No The problem is solved. Do vertical voids appear on prints? Embedded Web Server does not open Action Yes Step 1 Make sure the printer IP address
  • Dell S5830dn | Smart Printer User Guide - Page 222
    Contact technical support. Contacting technical support When you call technical support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number
  • Dell S5830dn | Smart Printer User Guide - Page 223
    Appendix 223 Appendix Dell Technical Support Policy Technician‑assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original
  • Dell S5830dn | Smart Printer User Guide - Page 224
    or regions 3 days The amount of time the printer waits after a job is printed before it enters power consumption claims are provided in power units of Watts, the power consumption should be energy usage. Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts
  • Dell S5830dn | Smart Printer User Guide - Page 225
    printer control panel 81 cannot open Embedded Web Server 221 card stock loading 60 tips 66 Cartridge, imaging unit Dell Document Hub using 79 Disk full 62 174 Disk must be formatted for use in this device 174 Disk Wiping menu 109 display troubleshooting printer display is blank 189 display, printer
  • Dell S5830dn | Smart Printer User Guide - Page 226
    Imaging unit nearly low [84.xy] 175 Imaging unit very low, [x] estimated pages remain [84.xy] 175 importing a configuration using the Embedded Web Server 20 Incompatible output bin [x] [59] 175 Incompatible tray [x] [59] 175 Incorrect paper size, open [paper source] [34] 175 indicator light printer
  • Dell S5830dn | Smart Printer User Guide - Page 227
    paper orientation 67 locating paper jam 155 lock, security 138 M Maintenance kit low [80.xy] 179 Maintenance kit nearly low [80.xy] 179 Maintenance kit very low, [x] estimated pages remain [80.xy] 180 memory types installed on printer 138 memory card 21 installing 24 Memory full [38] 180 menu
  • Dell S5830dn | Smart Printer User Guide - Page 228
    menu 126 PPDS menu 129 print driver hardware options, adding 41 print irregularities 207 print job canceling from the computer 81 print quality troubleshooting blank pages 211 characters have jagged edges 202 clipped pages or images 203 compressed images appear on prints 204 gray background
  • Dell S5830dn | Smart Printer User Guide - Page 229
    ] [paper orientation] 179 Load staples 179 Maintenance kit low [80.xy] 179 Maintenance kit nearly low [80.xy] 179 Maintenance kit very low, [x] estimated pages remain [80.xy] 180 Memory full [38] 180 Network [x] software error [54] 180 Non‑Dell [supply type], see User's Guide [33.xy] 180 Not enough
  • Dell S5830dn | Smart Printer User Guide - Page 230
    [88.xy] 183 Replace defective imaging unit [31.xy] 184 Replace imaging unit, 0 estimated pages remain [84.xy] 184 Replace maintenance kit, 0 estimated pages remain [80.xy] 184 Replace missing cartridge [31.xy] 184 Replace missing fuser [31.xy] 184 Replace missing imaging unit [31.xy] 184 Replace
  • Dell S5830dn | Smart Printer User Guide - Page 231
    unsupported 186 trays linking 64, 65 unlinking 64, 65 troubleshooting cannot open Embedded Web Server 221 contacting technical support 222 printer is not responding 188 troubleshooting, display printer display is blank 189 troubleshooting, print confidential and other held documents do not print
  • Dell S5830dn | Smart Printer User Guide - Page 232
    fog or background shading appears on prints 218 toner rubs off 219 toner specks appear on prints 218 transparency print quality is poor 218 uneven print density 220 white streaks on a page 220 troubleshooting, printer options 2100‑sheet tray problems 189 internal option is not detected 191 Internal
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Dell S5830dn Laser Printer
User's Guide
May 2016
Trademarks
Information in this document is subject to change without notice.
© 2016 Dell, Inc. All rights reserved.
Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
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