Dell S5830dn Smart Printer Embedded Web Server - Security Administrators Guide
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- Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 1
Embedded Web Server - Security Administrator's Guide May 2016 - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 2
Contents 2 Contents Change history 4 Overview...5 Supported printers...5 Securing network connections 6 Accessing the Embedded Web ficates 23 Configuring printer certificate defaults...23 Creating a printer certificate...23 Installing certificates manually...24 Installing certificates automatically - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 3
Enabling the security reset jumper...27 Securing data 28 Erasing printer memory...28 Erasing printer hard disk memory...28 Configuring printer hard disk encryption...28 Restoring factory default settings...28 Statement of Volatility...29 Troubleshooting 30 User is locked out...30 User is logged out - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 4
Change history 4 Change history January 2016 • Initial document release for multifunction products with a tablet-like touch‑screen display - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 5
using a master printer, LDAP, or Identity Service Providers (ISP). Note: For more information, see the Administrator's Guide for the printer management settings that users can access. You may need administrative rights to configure or troubleshoot the security settings. Supported printers • Dell - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 6
, contact your system administrator. Configuring IP Security (IPsec) settings Apply IPsec between the printer and the workstation or server to secure traffic between the systems with a strong encryption. The printers support IPsec with preshared keys (PSK) and certificates. You can use both options - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 7
changing 802.1x authentication settings. For more information, see "Managing certificates" on page 23. • Make sure that all printers on the same network using 802.1x are supporting the same EAP authentication type. 1 From the Embedded Web Server, click Settings > Network/Ports > 802.1x. 2 From the - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 8
8 4 In the TTLS Authentication Method menu, select the authentication method to use. 5 Click Save. Setting the restricted server list You can configure printers to connect only from a list of specified TCP/IP addresses. This action blocks all TCP connections from other addresses, protecting the - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 9
name for the SNMP Community identifier. The default community name is public. 4 Select Enable PPM Mib (Printer Port Monitor MIB) to facilitate the automatic installation of printer drivers and other printing applications. 5 Click Save. Configuring SNMP version 3 settings Before you begin, disable SNMP - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 10
Managing devices remotely 10 Configuring SNMP traps After configuring SNMP settings, you can customize which alerts are sent to the network management system by designating events (SNMP traps) that trigger an alert message. 1 From the Embedded Web Server, click Settings > Network/Ports > SNMP > Set - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 11
this update can be restricted to authorized administrators by using access control. Printers inspect all downloaded firmware packages for some required attributes before adopting and From the Embedded Web Server, click Settings > Device > Update Firmware. 2 Browse to the firmware file. 3 Click Upload. - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 12
the Local Accounts section, click Add User. 3 Select the type of authentication method that you want the account to use when logging in to the printer. • User Name/Password-Add an account with a user name and password. • User Name-Add an account with a user name only. • Password-Add an account with - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 13
user accounts, select the account, and then click Delete. Creating local account groups Use groups to customize users' access to applications and printer functions. 1 From the Embedded Web Server, click Settings > Security > Login Methods. 2 Do either of the following: Add a group when managing - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 14
Active Directory®. Notes: • LDAP+GSSAPI requires a Kerberos network account. For more information, see "Creating a Kerberos login method" on page 16. • Supported printers can store a maximum of five unique LDAP or LDAP+GSSAPI login methods. Each method must have a unique name. • Administrators can - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 15
network comparable to other network services. This option is available only then provide the authentication credentials used to bind the printer with the LDAP server. - Device Username • by commas, such as cn (common name), ou (organizational unit), o (organization), c (country), and dc (domain). - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 16
method by itself or in conjunction with the LDAP+GSSAPI login method. Notes: • Only one Kerberos configuration file can be saved on the printer memory. This configuration file can apply to multiple realms and Kerberos Domain Controllers. • Uploading another configuration file or updating the Kerberos - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 17
and Verify. Setting the date and time When using Kerberos authentication, make sure that the time difference between the printer and the domain controller does not exceed five minutes. You can manually update the date and time settings or use the Network Time Protocol (NTP) to sync the time with the - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 18
: • Only one Kerberos configuration file can be saved on the printer memory. This configuration file can apply to multiple realms and Kerberos . • Password-Type the password of the user. • Organizational Unit-Type the organizational unit attribute the user belongs to. 4 Click Join Domain. Editing - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 19
services. - If Use Active Directory Device Credentials is disabled, then provide the authentication credentials used to bind the printer multiple attributes separated by commas, such as cn (common name), ou (organizational unit), o (organization), c (country), and dc (domain). - Search Timeout-Enter - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 20
Directory groups Use groups to customize user access to applications and printer functions. 1 From the Embedded Web Server, click Settings > d Select the group you want to add. e Click Add Selected. Add a group manually a Click Manual Add. b In the Group Name field, type the name of the group. c In - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 21
Jobs Access • Use Profiles-Access profiles for scan shortcuts, workflows, and eSF applications. • Cancel Jobs at the Device-Cancel jobs from the printer home screen. • Change Language from Home Screen • Internal Printing Protocol (IPP)-Configure and use IPP. • B/W Print-Print in black and white. • Color - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 22
controls allow users to use printer management options: • Remote Management-Access the printer remotely. • Firmware Updates • Apps Configuration- . • Out of Service Erase-Clear all settings, applications, and pending jobs stored in the printer memory, or erase all data in the printer hard disk. Apps - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 23
. Note: If you want to use the printer host name, then leave this field blank. • Organization Name-Type the name of the company or organization issuing the certificate. • Unit Name-Type the name of the unit within the company or organization issuing the certificate. • Country/Region-Type the country - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 24
Managing certificates 24 Installing certificates manually Note: To download the CA certificate automatically, see "Installing certificates automatically" on page 24. Before configuring Kerberos or domain controller settings, make - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 25
option. This option allows print jobs to remain in the print queue until the user enters a PIN on the printer control panel. Note: This feature is available only in printer models that allow PIN selection from the control panel. 1 From the Embedded Web Server, click Settings > Security > Confidential - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 26
3 Click Save. Showing secured applications or functions on the home screen By default, the secured applications or functions are hidden from the printer home screen. 1 From the Embedded Web Server, click Settings > Security > Miscellaneous. 2 In the Protected Features menu, select Show. 3 Click Save - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 27
the device is locked down and you cannot access the security menus. To replace the device controller board and regain access to the security menus, a service call is required. 3 Click Save. - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 28
settings, security settings, and embedded solutions, do the following: 1 From the Embedded Web Server, click Settings > Device > Maintenance. 2 From the Erase Printer Memory section, select Sanitize all information on nonvolatile memory. 3 If necessary, select either Start initial setup wizard or - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 29
by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: Some printer models may not have a printer hard disk installed. In high‑security environments, extra - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 30
Troubleshooting 30 Troubleshooting User is locked out Try one or more of the following: Update the allowed number of login failures and lockout time Note: This solution is applicable only in some printer models. The user may have reached the allowed number of login failures. 1 From the Embedded - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 31
Troubleshooting 31 Domain controller certificate is not installed Make sure that the correct certificate is installed on the printer For more information, enable SSL for LDAP lookups. For more information, see the administrator's guide for the solution. Narrow the LDAP search base to the lowest - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 32
to the terms and conditions herein. GifEncoder GifEncoder - writes out an image as a GIF. Transparency handling and variable bit size courtesy of Jack Palevich (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 33
Notices 33 Agustín Delgado (Servinform S.A.), Aitor Almeida (University of Deusto), Alasdair Mackintosh (Google), Alexander Martin (Haase & Martin GmbH), Andreas Pillath, Andrew Walbran (Google), Andrey Sitnik, Androida.hu / http://www.androida.hu/, Antonio Manuel Benjumea (Servinform S.A.), Brian - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 34
Notices 34 verbal, or written communication sent to the Licensor or its representatives, including but not limited to communication on electronic mailing lists, source code control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for the purpose of discussing - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 35
does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 36
memory 28 F firmware updating 11 functions restricting public access to 12 H HTTPS printer management 9 I installing certificates automatically 24 installing certificates manually 24 IP Security configuring settings 6 IPsec 6 K KDC and MFP clocks out of sync 30 KDC is not responding within the required - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 37
2c settings configuring 9 SNMP version 3 settings configuring 9 solutions LDAP settings enabling 26 statement of volatility 29 supported printers 5 T TCP/IP port access configuring 6 troubleshooting certificate error 31 domain certificate error 31 domain controller certificate not installed 31 KDC and MFP - Dell S5830dn | Smart Printer Embedded Web Server - Security Administrators Guide - Page 38
Index 38 unexpected logout 30 user cannot access applications or functions 30 user is locked out 30 user is logged out automatically 30 U understanding access controls 21 unexpected logout 30 updating firmware 11 USB devices scheduling access 25 USB ports disabling 25 enabling 25 user cannot access
Embedded Web Server — Security
Administrator's Guide
May 2016