Dell PowerVault 100T DDS3 User's Guide

Dell PowerVault 100T DDS3 Manual

Dell PowerVault 100T DDS3 manual content summary:

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    Dell™ PowerVault™ LTO Tape User's Guide User's Guide
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    Note! Before using this information and the product it supports, be sure to read the general information under Notices in the Dell PowerVault LTO Tape Drive User's Guide. NOTE indicates important information that helps you make better use of your system. NOTICE indicates either potential damage to
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    Cartridges 3-5 Cleaning the Tape Mechanism 3-7 Chapter 4. Using the Tape Backup Software 4-1 Chapter 5. Troubleshooting . . . . . 5-1 Obtaining Drivers and Firmware Upgrades . . . 5-1 Selecting a Diagnostic or Maintenance Function . . 5-1 General Guidelines 5-8 Methods of Receiving Errors
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    iv Dell PowerVault LTO Tape Drive User's Guide
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    the SAS cable 2-6 2-7. Connecting two SAS Hosts to one Tape Drive 2-7 3-1. Turning on the External Drive . . . . . 3-1 3-2. Turning on the Rack Mount Drive 3-1 3-3. Resetting the Drive 3-2 3-4. LTO Ultrium Data Cartridge 3-3 3-5. Loading 3-4 3-6. Setting the Write-Protect Switch
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    vi Dell PowerVault LTO Tape Drive User's Guide
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    and Fault LED Descriptions 1-5 3-1. Supported Functions of Compatible Media Types 3-2 3-2. Environmental Specifications 3-6 5-1. Diagnostic and Maintenance Function Codes and Descriptions 5-2 5-2. General Troubleshooting 5-8 5-3. Methods of Receiving Errors and Messages 5-10 5-4. Descriptions
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    viii Dell PowerVault LTO Tape Drive User's Guide
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    page 1-2 v "Encryption" on page 1-2 v "Specifications and Features" on page 1-3 v "Tape Backup Software" on page 1-4 v "Front Panel" on page 1-4 v "Rear Panel" on page 1-6 Overview The LTO PowerVault tape drive is a high-performance, high-capacity tape storage device that is designed to back up and
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    plugged. Encryption The Tape Drive has Application Managed Encryption (AME) functionality. You must have an application that supports encryption to use the drive's encryption capability. For more details, consult your application support documentation. 1-2 Dell PowerVault LTO Tape Drive User's Guide
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    Compressed 5000 GB Capacity Maximum Native Data Transfer 160 MB/s Compressed Maximum Data Transfer* 400 MB/s Media X Partitioning** Data Safe X Mode** Encryption X Status LED PowerVault Generation LTO5-140 LTO4-120 1500 GB 800 GB NA NA 3000 GB 140 MB/s 1600 GB 120 MB/s 280 MB
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    LTO Ultrium 4, 5 and 6 media v Ethernet interface for transferring drive firmware and dumps only (not an iSCSI interface) v Diagnostics of the drive over the ethernet service port (not an iSCSI interface) Tape Backup Software You need backup software that supports the Dell PowerVault tape drive
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    per second maintenance mode. Off Flashing Off On Solid Off once per second An error occurred and the tape drive or media may require service or drive may require cleaning. Note the code on the single character display, and then go to the error code table in the troubleshooting section to
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    drive sled transferring firmware and dumps only 3 1 2 4 Figure 1-6. Rear Panel of External SAS Tape Drive 1 Power connector 3 SAS connectors 2 Fan enclosure 4 Ethernet - not iSCSI - for transferring firmware and dumps only 1-6 Dell PowerVault LTO Tape Drive User's Guide a80hh012
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    3 3 4 1 4 2 Figure 1-7. Rear Panel of the Rack Mount Tape Drive 1 Power connector 3 SAS connectors 2 Fan enclosure 4 Ethernet - not iSCSI - for transferring firmware and dumps only a80hh089 Chapter 1. Introduction 1-7
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    1-8 Dell PowerVault LTO Tape Drive User's Guide
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    http://support.dell.com or visit the support site of your backup software vendor. Installing Internal Drives If your internal tape drive is not pre-installed, the installation instructions are described in the following sections: Installing the Drive - Prerequisites The Dell PowerVault tape drive is
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    Unpack the tape drive and store the packaging. You may need the packaging if you return the unit for service. A period of time is required if the temperature of the drive when unpacked is the power cord from both the electrical outlet and the system. 2-2 Dell PowerVault LTO Tape Drive User's Guide
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    , ensure that the system power cord is disconnected before you install the drive. Refer to your system's documentation for instructions on how to prepare the mounting bay to receive the tape drive. 4. Attaching Mounting Hardware If your system requires special rails or other hardware to install the
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    shown in Figure 2-5 on page 2-5. There are several ways to secure the drive. If the drive is on rails or in a sled, then push it in place. Some systems require the drive to be inserted into a media bay and attached directly to the system with screws. 2-4 Dell PowerVault LTO Tape Drive User's Guide
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    if available) with driver software that supports the tape drive. Do not connect to a RAID controller channel; RAID controller channels are for disk drives only. Installing the External Drive - Step-By-Step Instructions Procedure 1. Positioning the Tape Drive Position the tape drive convenient to the
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    positions are supported: v In a horizontal or vertical position for external drives. v In a horizontal position for rack mounted drives. Notice: The external tape drive should not be stacked. Do not place anything on top of the unit. 2. Connecting Power An external Dell PowerVault Tape Drive will
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    that the tape drive installation was successful. Following the instructions given with your Tape Backup Software application, write test data to a tape, read the test data from the tape, and compare the data read from the tape with the original data on disk. Loading Device Drivers Microsoft Windows
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    , press Enter. No response is needed. 5. Type bin to set the communication mode to binary. 6. Type mget *.dmp to transfer a drive dump to the computer. If a dump already exists, the drive will show you the dump name and ask if you want to transfer 2-8 Dell PowerVault LTO Tape Drive User's Guide
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    it to the computer. Type y to transfer the existing dump or n to skip this dump file. Then the drive will ask if you want a forced dump. Type y to force a dump and to transfer the forced dump to the computer, or type n to skip forcing a
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    2-10 Dell PowerVault LTO Tape Drive User's Guide
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    Chapter 3. Using the Tape Drive v "Operating the Drive" v "Loading, Unloading, and Write-Protecting Cartridges" on page 3-2 v "Caring for Tape Cartridges" on page 3-5 v "Cleaning the Tape Mechanism" on page 3-7 Operating the Drive Turn on the external drive by pushing the power on/off button on the
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    Dell PowerVault LTO Tape Drive is compatible (see Supported Functions of Compatible Media Types) with the cartridges of its predecessors. Below is a description of the functions that are supported on the different compatible media types: Table 3-1. Supported Functions of Compatible Media Types LTO
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    GB = 1 000 000 000 bytes. 2Compression Ratio v 2.5:1 = LTO6 v 2:1 = LTO5, LTO4, and LTO3 3RO = Read Only Figure 3-4 shows the LTO Ultrium Data Cartridge and its components. 6 2 3 4 5 1 Figure 3-4. LTO Ultrium Data Cartridge 1 LTO cartridge memory 4 2 Label area 5 3 Write-protect switch
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    tape cartridge determines whether you can write to the tape: v If the switch is set to locked (locked padlock), data cannot be written to the tape. v If the switch is set to unlocked (unlocked padlock or black void), data can be written to the tape. 3-4 Dell PowerVault LTO Tape Drive User's Guide
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    drive errors or backup failure. Caring for Tape Cartridges Notice: Do not insert a damaged tape cartridge into your tape drive. A damaged cartridge can interfere with the reliability of the drive and may void the warranties of the drive and the cartridge. Before inserting a tape cartridge, inspect
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    is properly seated. v If you suspect that the cartridge has been mishandled but it appears useable, copy any data onto a good cartridge immediately for possible data recovery. Discard the mishandled cartridge. v Review handling and shipping procedures. 3-6 Dell PowerVault LTO Tape Drive User's Guide
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    beyond 50 separate cleaning operations, an error code of 7 will be displayed. Eject the cleaning cartridge and replace it with a new one. To use the LTO Ultrium universal cleaning cartridge: 1. Insert a cleaning cartridge into the tape drive. The tape drive performs the cleaning automatically. When
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    3-8 Dell PowerVault LTO Tape Drive User's Guide
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    4. Using the Tape Backup Software See the User's Operating Guide supplied with your Tape Backup application for more information about using the Tape Backup software. For the latest supported software versions, go to the Dell support website at http://support.dell.com or visit the support site of
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    4-2 Dell PowerVault LTO Tape Drive User's Guide
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    v "Drive Maintenance" on page 5-14 v "Fixing SAS Connectivity Problems" on page 5-15 v "Resolving Media-Related Problems" on page 5-16 v "Removing an Internal SAS Tape Drive" on page 5-16 v "TapeAlert" on page 5-17 v "Recovering a Tape Cartridge" on page 5-20 Obtaining Drivers and Firmware Upgrades
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    F on the single-character display from twice per second to once per second. The tape drive rewinds and unloads the cartridge and then exits maintenance mode. Function Code 2 - RESERVED (Service Function) Function Code 3 - RESERVED (Service Function) 5-2 Dell PowerVault LTO Tape Drive User's Guide
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    the firmware trace.) Notice: When an error code is displayed in maintenance mode, the tape drive also displays a dot to remind you that a dump already exists. If you perform Function Code 4, it will overwrite the dump and cause the error information to be lost. 1. Ensure that there is no cartridge
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    . The tape drive then rewinds and unloads the cartridge, displays 0 , and exits maintenance mode. v If an error is detected, the tape drive displays 6 or 7 . Once the cartridge is manually ejected and removed, the tape drive exits maintenance mode. 5-4 Dell PowerVault LTO Tape Drive User's Guide
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    to run. After the tenth loop, the test stops and the drive automatically exits maintenance mode. v If an error is detected, the tape drive displays an error code. Once the cartridge is manually ejected and removed, the tape drive exits maintenance mode. v To halt the diagnostic at the end of the
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    then rewinds, unloads the cartridge, and exits maintenance mode. v To halt the diagnostic immediately and terminate the test that is running, press the eject button twice. The tape drive then rewinds, unloads the cartridge, and exits maintenance mode. 5-6 Dell PowerVault LTO Tape Drive User's Guide
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    amber, then the tape drive posts an error code to the single-character display. To determine the error, locate the code in "Descriptions and Corrective Actions" on page 5-10. Once the cartridge is manually ejected and removed, the tape drive exits maintenance mode. Chapter 5. Troubleshooting 5-7
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    page 5-10. The drive unloads the tape cartridge and exits maintenance mode. To clear the error, turn the tape drive power off, then on again. Function Code P or U - RESERVED (Service Function) General Guidelines If you encounter problems when running the Dell PowerVault Tape Drive, refer to Table
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    See "Fixing SAS Connectivity Problems" on page 5-15. or command time-outs, or parity errors). Codes display on the single-character display, but the ready/activity LED does not turn on. The tape drive is defective. Contact Dell technical support. The tape drive does not respond to system
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    range (see Chapter 6, "Specifications," on page 6-1). 4. If the proper voltages are being applied but the problem persists, contact Dell technical support. The error code clears when you power-off the tape drive or place it in maintenance mode. 5-10 Dell PowerVault LTO Tape Drive User's Guide
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    the error. The error code clears when you power-off the tape drive or place it in maintenance mode. 2. If the problem persists, download the latest firmware and retry the operation; if new firmware is not available, contact Dell technical support. Tape drive hardware problem. The drive determined
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    tape cartridges, see "Resolving Media-Related Problems" on page 5-16. This error will also appear 7 if you are loading an expired cleaner cartridge. The error code clears when you remove the tape cartridge or place the drive in maintenance mode. 5-12 Dell PowerVault LTO Tape Drive User's Guide
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    . If the problem persists, contact Dell technical support. The drive is usable, though the single-character A display continues to indicate an error and the fault LED flashes amber. The error code may clear when you cycle power to the tape drive or place it in maintenance mode. b No error or
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    be changed to text-only mode by checking the box at the top of the page. 4. Use the web browser refresh button to update the page with the current drive status. Drive Maintenance 1. Connect an ethernet cable to the LTO6 drive or bridgebox. 5-14 Dell PowerVault LTO Tape Drive User's Guide a67ru054
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    SAS Connectivity Problems If there appears to be a problem connecting or communicating with the drive, follow this procedure. 1. Ensure that the power is on to the tape drive. 2. Replace the SAS cable and interposers, if any, and retry the failing operation. Chapter 5. Troubleshooting 5-15 a67ru052
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    do not correct the problem, contact Dell customer support. Resolving Media-Related Problems To resolve problems that are related to media, the tape drive's firmware includes: v Test Cartridge & Media diagnostic that verifies whether a suspect cartridge and its magnetic tape are acceptable for use
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    If Flag 4 is also set, the read error where isolation is cartridge is defective. Contact uncertain and failure could Dell technical support. If Flag be due to a faulty tape 4 is not set, see error code 6 cartridge or to faulty drive in "Descriptions and hardware. Corrective Actions" on
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    detects a cleaning cartridge that has expired. Replace the cleaning cartridge. 23 17h Invalid cleaning tape Set when the drive expects a cleaning cartridge and the loaded cartridge is not a cleaning cartridge. Use a valid cleaning cartridge. 5-18 Dell PowerVault LTO Tape Drive User's Guide
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    a problem with the SCSI or LDI (RS-422) interface. Locate error code 8 or 9 in "Descriptions and Corrective Actions" on page 5-10. 33 21h Eject media Set when a failure occurs that Unload and reload the tape requires you to unload the cartridge. cartridge from the drive. 34 22h Download fail
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    eject button one more time. If the tape cartridge still will not eject, contact trained service personnel for assistance. Notice: If you are not a trained service person, do not attempt to open the drive for repairs as this will void your warranty. 5-20 Dell PowerVault LTO Tape Drive User's Guide
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    External, RackMount Interface Type General Manufactured for Dell Dell PowerVault Tape Drive LTO Ultrium 6-H, LTO Ultrium5-H LTO Ultrium 4-H LTO Ultrium 3-H CSEH 001, LTO4-EH1, LTO3-EH1 current for 12 VDC Idle mode with no cartridge Idle mode with a cartridge loaded Reading and writing Physical
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    LTO3-400 GB (Native) 800 GB (compressed, assuming 2:1 compression) LTO6-160 MB/sec Native LTO5-140 MB/sec Native LTO4-120 MB/sec Native LTO3 140°F) 10% to 90% relative humidity (noncondensing) 26°C (79°F) External Drive Table 6-3. External Drive 20 A 6-2 Dell PowerVault LTO Tape Drive User's Guide
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    External Drive Specifications, continued Interface Recording format Media Capacity Performance 6Gb SAS LTO Ultrium Generation LTO Ultrium LTO6-2500 GB (Native) 6250 GB (compressed, assuming 2.5:1 compression) LTO5-1500 GB (Native) 3000 GB (compressed, assuming 2:1 compression) LTO4-800 GB (Native
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    LTO3-400 GB (Native) 800 GB (compressed, assuming 2:1 compression) LTO6-160 MB/sec Native LTO5-140 MB/sec Native LTO4-120 MB/sec Native LTO3-80 (Storage or Shipping) -40° to 60° (-40° to 140°F) 10% to 90% relative humidity (noncondensing) 26°C (79°F) 6-4 Dell PowerVault LTO Tape Drive User's Guide
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    it out. 4. Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services." 5. If the preceding steps have not resolved the problem, call Dell for technical assistance
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    your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region. 7-2 Dell PowerVault LTO Tape Drive User's Guide
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    error messages reported by the system diagnostics. 4. Include any accessories that belong with the item(s) being returned (such as power cables, media such as CDs and diskettes, and guides Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system
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    contents of the system's start-up files. If possible, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: 7-4 Dell PowerVault LTO Tape Drive User's Guide
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    products: [email protected] Customer Care Technical Support Technical Support Services Sales Aruba General Support Australia (Sydney) Website: support.ap.dell.com International Access Code: 0011 E-mail: support.ap.dell.com/contactus General Support Country Code: 61 Area Codes, Local
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    90 3355 51 481 5470 51 481 5480 0800 90 3390 toll-free: 1-866-278-6820 604 633 4966 604 633 4888 604 633 4955 8-2 Dell PowerVault LTO Tape Drive User's Guide
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    ) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Canada (North York, Ontario) International Access Code: 011 Online Order Status: www.dell.ca/ostatus AutoTech (automated Hardware and Warranty Support) Customer Service (Home Sales/Small
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    -free: 800 858 2811 toll-free: 800 858 2621 980-9-15-3978 0800-012-0435 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711 8-4 Dell PowerVault LTO Tape Drive User's Guide
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    ) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 45 Technical Support for all other Dell computers Customer
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    2969 3188 2969 3191 2969 3196 3416 0910 3416 0907 3416 0908 3416 0912 2969 3105 1600338045 and 1600448046 1600 33 8044 1600 33 8046 8-6 Dell PowerVault LTO Tape Drive User's Guide
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    Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 353 Sales Ireland Sales City Code: 1 Dell Outlet Online
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    -556-1465 044-556-3433 044-556-5963 044-556-3469 044-556-1760 044-556-4300 toll-free: 080-200-3800 toll-free: 080-200-3801 toll-free: 080-200-3600 2194-6202 2194-6000 512 728-4093 512 728-3619 512 728-3883 512 728-4397 512 728-4600 or 512 728-3772 8-8 Dell PowerVault LTO Tape Drive User's Guide
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    , PowerConnect, and PowerVault) Customer Care Mexico Transaction Sales Corporate Sales Customer Technical Support International Access Code: 00 Country Code: 52 Sales Customer Service Main Montserrat Netherlands Antilles General Support General Support Area Codes, Local Numbers, and
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    -800-507-0962 0800-50-669 57 95 700 57 95 999 57 95 999 57 95 806 57 95 998 57 95 999 8-10 Dell PowerVault LTO Tape Drive User's Guide
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    Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Portugal Website: support.euro.dell.com International Access Code: 00 Technical Support Country Code: 351 Customer Care Sales Puerto Rico St. Kitts and Nevis St. Lucia
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    340 08 590 05 199 08 590 05 642 08 587 70 527 020 140 14 44 08 590 05 594 08 590 05 185 0848 33 88 57 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 8-12 Dell PowerVault LTO Tape Drive User's Guide
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    Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Taiwan Website: support.ap.dell.com International Access Code: 002 Country Code: 886 E-mail: [email protected] Technical Support (OptiPlex, Latitude, Inspiron, Dimension
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    01344 373 199 01344 373 194 0870 366 4180 0870 908 0500 0870 908 0800 0870 907 4006 toll-free: 000-413-598-2521 8-14 Dell PowerVault LTO Tape Drive User's Guide
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    refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired General Support General Support Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-800-433-9014 toll-free: 1-800
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    8-16 Dell PowerVault LTO Tape Drive User's Guide
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    Appendix. Regulatory Information Regulatory Information for Taiwan Figure 17. Taiwan Contact Information Statement A-1
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    A-2 Dell PowerVault LTO Tape Drive User's Guide
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    has been lost because of program or server errors or malfunctions. backward compatible. Capable of being used with a previous product that was designed for a similar purpose. For example, a tape cartridge that is designed to be used with a modern tape drive but can also be used with certain older
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    between corresponding equipment in a data transmission system. The rate is expressed in bits, characters, or blocks per second, minute, or hour. DC. See direct current. B-2 Dell PowerVault LTO Tape Drive User's Guide
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    , such as a desktop unit, tape cartridge autoloader, or tape library, into which you can install the tape drive. error log. Maintained by the tape drive, a list that contains the ten most recent error codes. The codes identify errors that pertain to the drive. F F. See Fahrenheit. Fahrenheit
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    computer. head. See drive head. Head Resistance Measurements test. Part of the Test Head diagnostic, a procedure that determines whether the tape drive's head works correctly. The test measures the head's ability to withstand cracks and other defects. B-4 Dell PowerVault LTO Tape Drive User's Guide
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    a bar code label must be affixed. leader block. Located within the tape drive, the part that engages the steel pin which is attached to the tape in an LTO Ultrium Tape Cartridge. Once engaged, the leader-pin block pulls the tape from the cartridge into the drive. leader pin. On the tape cartridge
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    magnetic recording. maintenance mode. The state of operation in which the tape drive must be before it can run diagnostics, verify write and read operations, verify a suspect tape cartridge, update its own firmware, and perform other diagnostic and maintenance functions. MB. See megabyte. media. The
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    drive routinely conducts processing. P parity. The state of being even-numbered or odd-numbered. A parity bit is a binary number that is added to a group of binary numbers to make the sum of that group always odd (odd parity) or even (even parity). parity error. A transmission error tape drive,
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    rates than standard serial and parallel ports (up to 160 megabytes per second). The variations include: v Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps. v SCSI-1: Uses an 8-bit bus, and supports data rates of 4 MBps. B-8 Dell PowerVault LTO Tape Drive User's Guide
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    of the magnetic tape in a tape cartridge. The Dell PowerVault tape drive houses the mechanism (drive head) that reads and writes data to the tape. Its native data capacity is 1500 GB per cartridge; with 2:1 compression, its capacity is up to 3000 GB. tape path. Within a tape drive, the channel in
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    written to the tape. When you slide the switch to the unlocked padlock, data can be written to the tape. Write/Read test. Part of the Test Head diagnostic, a procedure that determines whether the tape drive can correctly read from and write to tape. B-10 Dell PowerVault LTO Tape Drive User's Guide
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    , drive 5-13 T Tape backup 1-4 Tape cartridge 5-20 Tape Drive 2-1 Tape Drive, external 2-5 Tape Drive, install 2-1, 2-5 Tape drive, operating 3-1 Tape Drive, using 3-1 Tape drive, verify functions 2-7 TapeAlert 1-4, 5-17 TapeAlert flags 5-16, 5-17 Test Cartridge & Media 5-16 Troubleshooting overview
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Dell
PowerVault
LTO Tape User's Guide
User's Guide