Dell PowerVault 100T DAT72 User's Guide

Dell PowerVault 100T DAT72 Manual

Dell PowerVault 100T DAT72 manual content summary:

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    Dell™ PowerVault™ LTO Tape User's Guide User's Guide
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    this information and the product it supports, be sure to read the general information under Notices in the Dell PowerVault LTO Tape Drive User's Guide. NOTE indicates important information that helps you make better use of your system. NOTICE indicates either potential damage to hardware or loss
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    a Tape Cartridge 5-20 Chapter 6. Specifications 6-1 General Specifications 6-1 Internal Drive 6-1 External Drive 6-2 Rack Mount Drive 6-3 Chapter 7. Getting Help 7-1 Technical Assistance 7-1 Dell Enterprise Training and Certification . . . . 7-3 Problems with Your Order 7-3 Product
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    iv Dell PowerVault LTO Tape Drive User's Guide
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    Figures 1-1. PowerVault Internal Model 1-1 1-2. PowerVault External Model 1-2 1-3. PowerVault Rack Mount Model . . . . . 1-2 1-4. Front Panel . . . . . 2-4 2-4. Attaching SAS Cable 2-4 2-5. Secure the Drive 2-5 2-6. Connecting the SAS cable 2-6 2-7. Connecting two SAS Hosts to one Tape
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    vi Dell PowerVault LTO Tape Drive User's Guide
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    /Activity LED, and Fault LED Descriptions 1-5 3-1. Supported Functions of Compatible Media Types 3-2 3-2. Environmental Specifications 3-6 5-1. Diagnostic and Maintenance Function Codes and Descriptions 5-2 5-2. General Troubleshooting 5-8 5-3. Methods of Receiving Errors and Messages 5-10
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    viii Dell PowerVault LTO Tape Drive User's Guide
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    Serial Attached SCSI (SAS) Interface" on page 1-2 v "Encryption" on page 1-2 v "Specifications and Features" on page 1-3 v "Tape Backup Software" on page 1-4 v "Front Panel" on page 1-4 v "Rear Panel" on page 1-6 Overview The LTO PowerVault six generations of the Dell PowerVault tape drives in the
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    plugged. Encryption The Tape Drive has Application Managed Encryption (AME) functionality. You must have an application that supports encryption to use the drive's encryption capability. For more details, consult your application support documentation. 1-2 Dell PowerVault LTO Tape Drive User's Guide
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    v Failsafe leader capture mechanism with pin pick error recovery v Reads cartridge memory in LTO cartridges v TapeAlert support for improved diagnostic and troubleshooting v Two 6 Gb Serial Attached SCSI interface v Speed matching (The drive can slow down to match the system data rate.) v Sleep
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    using LTO Ultrium 4, 5 and 6 media v Ethernet interface for transferring drive firmware and dumps only (not an iSCSI interface) v Diagnostics of the drive over the ethernet service port (not an iSCSI interface) Tape Backup Software You need backup software that supports the Dell PowerVault
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    once per second An error occurred and the tape drive or media may require service or drive may require cleaning. Note the code on the single character display, and then go to the error code table in the troubleshooting section to determine the meaning of the error codes. If a C appears on the
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    dumps only 3 1 2 4 Figure 1-6. Rear Panel of External SAS Tape Drive 1 Power connector 3 SAS connectors 2 Fan enclosure 4 Ethernet - not iSCSI - for transferring firmware and dumps only 1-6 Dell PowerVault LTO Tape Drive User's Guide a80hh012
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    3 3 4 1 4 2 Figure 1-7. Rear Panel of the Rack Mount Tape Drive 1 Power connector 3 SAS connectors 2 Fan enclosure 4 Ethernet - not iSCSI - for transferring firmware and dumps only a80hh089 Chapter 1. Introduction 1-7
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    1-8 Dell PowerVault LTO Tape Drive User's Guide
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    website http://support.dell.com or visit the support site of your backup software vendor. Installing Internal Drives If your internal tape drive is not pre-installed, the installation instructions are described in the following sections: Installing the Drive - Prerequisites The Dell PowerVault tape
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    need the packaging if you return the unit for service. A period of time is required if the more quickly by applying airflow for 30 minutes. Power on the drive and use a scratch tape to test it before inserting a tape that contains data. system. 2-2 Dell PowerVault LTO Tape Drive User's Guide
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    before you install the drive. Refer to your system's documentation for instructions on how to prepare the mounting bay to receive the tape shown in Figure 2-2. Figure 2-2. Install the Drive If your system does not use mounting hardware, check that the holes in the chassis are aligned with the holes
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    cables in place. 6. Attaching SAS Cable Attach the system SAS cable to the drive SAS connector, as shown in Figure 2-4. 1 2 a80hh094 Figure 2-4. Attaching SAS Cable 1 SAS cable 2 Power cable and attached directly to the system with screws. 2-4 Dell PowerVault LTO Tape Drive User's Guide
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    second. It is recommended that a dedicated host bus adapter is used for the tape drive. Your system must have a properly supports the tape drive. Do not connect to a RAID controller channel; RAID controller channels are for disk drives only. Installing the External Drive - Step-By-Step Instructions
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    one end of the second SAS cable to the SAS host adaptor installed in the second system. Attach the other end of the second SAS cable to the other SAS port on the rear panel of the tape drive. This configuration is shown in Figure 2-7 on page 2-7. 2-6 Dell PowerVault LTO Tape Drive User's Guide
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    support daisy changing. 4. Configuring the Tape Drive to the Host Power on the tape drive. Refer to your system and application software manuals to configure the tape drive for use tape drive installation was successful. Following the instructions given with your Tape Backup Software application,
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    see different drives with accessible default address. 1. Obtain the latest drive firmware from the web. Go to http://support.dell.com. 2. Connect an ethernet patch cable to the drive's ethernet interface the dump name and ask if you want to transfer 2-8 Dell PowerVault LTO Tape Drive User's Guide
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    to transfer the forced dump to the computer, or type n to skip forcing a dump. 7. Type quit to end the FTP session. 8. Remove the ethernet patch cable from the drive's ethernet interface. Chapter 2. Setting Up the Tape Drive 2-9
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    2-10 Dell PowerVault LTO Tape Drive User's Guide
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    Chapter 3. Using the Tape Drive v "Operating the Drive" v "Loading, Unloading, and Write-Protecting Cartridges" on page 3-2 v "Caring for Tape Cartridges" on page 3-5 v "Cleaning the Tape Mechanism" on
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    one label is stuck to the label area of the cartridge. Do not use nonstandard labels, and do not stick anything to the cartridge other than in the label area. The Dell PowerVault LTO Tape Drive is compatible (see Supported Functions of Compatible Media Types) with the cartridges of its predecessors
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    Ultrium Data Cartridge 1 LTO cartridge memory 4 2 Label area 5 3 Write-protect switch 6 Insertion guide Cartridge door Leader pin Loading a Tape Cartridge 1. Ensure that the tape drive is powered on. ( cartridge is brought back to the loaded position. Chapter 3. Using the Tape Drive 3-3
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    format cartridges. This will destroy prerecorded servo information and render the cartridge unusable. Always use the long or quick erase command in your backup software to erase cartridges. The position or black void), data can be written to the tape. 3-4 Dell PowerVault LTO Tape Drive User's Guide
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    and to ensure the continued high reliability of your tape drive, use the following guidelines. Provide Training v Post procedures that describe proper This includes operators, users, programmers, archival services, and shipping personnel. v Ensure that any service or contract personnel who
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    Environmental Conditions v Before you use a cartridge, let it acclimate that exist near high-current cables or power supplies). Such Table 3-2. Environmental Specifications Environmental Operating Factor Review handling and shipping procedures. 3-6 Dell PowerVault LTO Tape Drive User's Guide
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    makes the tape unusable. Cleaning the Tape Mechanism Dell PowerVault drives have been developed to have a minimal until it is ejected manually by pressing the Eject button. An LTO Ultrium universal cleaning separate cleaning operations. If you try to use the cleaning cartridge beyond 50 separate cleaning
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    3-8 Dell PowerVault LTO Tape Drive User's Guide
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    the Tape Backup Software See the User's Operating Guide supplied with your Tape Backup application for more information about using the Tape Backup software. For the latest supported software versions, go to the Dell support website at http://support.dell.com or visit the support site of your backup
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    4-2 Dell PowerVault LTO Tape Drive User's Guide
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    5. Troubleshooting v page 5-14 v "Fixing SAS Connectivity Problems" on page 5-15 v "Resolving Media-Related Problems" on page 5-16 v "Removing an of firmware, see the Dell support website at http://support.dell.com. Selecting a User's Guide, references to SCSI relate to SCSI protocol, not the serial
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    the fault LED flashes and an error code displays. When the cartridge is manually ejected and removed, the tape drive automatically exits maintenance mode. v To Function Code 2 - RESERVED (Service Function) Function Code 3 - RESERVED (Service Function) 5-2 Dell PowerVault LTO Tape Drive User's Guide
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    . Function Code 5 - RESERVED (Service Function) Function Code 6 - RESERVED (Service Function) Function Code 7 - RESERVED (Service Function) Function Code 8 - RESERVED (Service Function) Function Code 9 - Display . To redisplay the error codes, repeat steps 1 through 7. Chapter 5. Troubleshooting 5-3
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    displays 6 or 7 in the single-character display. Once the cartridge is manually ejected and removed, the tape drive exits maintenance mode. v To halt the or 7 . Once the cartridge is manually ejected and removed, the tape drive exits maintenance mode. 5-4 Dell PowerVault LTO Tape Drive User's Guide
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    mode. v If an error is detected, the tape drive displays an error code. Once the cartridge is manually ejected and removed, the tape drive exits maintenance mode. v To halt the diagnostic at the end of drive rewinds, unloads the cartridge, and exits maintenance mode. Chapter 5. Troubleshooting 5-5
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    immediately and terminate the test that is running, press the eject button twice. The tape drive then rewinds, unloads the cartridge, and exits maintenance mode. 5-6 Dell PowerVault LTO Tape Drive User's Guide
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    appears in the single-character display. The tape drive retains the cartridge until it is manually ejected. Once ejected, the tape drive exits maintenance mode. v If no error is Once the cartridge is manually ejected and removed, the tape drive exits maintenance mode. Chapter 5. Troubleshooting 5-7
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    running the Dell PowerVault Tape Drive, refer to Table 5-2 for common problems. If the problem is not identified, refer to "Methods of Receiving Errors and Messages" on page 5-9. The color and condition of the LEDs may also indicate a problem. Table 5-2. General Troubleshooting If the problem is
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    General Troubleshooting (continued) If the problem is this... Do this... The ready/activity LED or single-character display never The tape drive has no power. Check the power at the turns on. power source. Connect power to the tape drive. If the problem persists, contact Dell technical support
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    (For instructions about Specifications," on page 6-1). 4. If the proper voltages are being applied but the problem persists, contact Dell technical support. The error code clears when you power-off the tape drive or place it in maintenance mode. 5-10 Dell PowerVault LTO Tape Drive User's Guide
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    Chapter 6, "Specifications," on page 6-1). 3. If the proper voltages are being applied but the problem persists, contact Dell technical support. The error the diagnostics fail, contact Dell technical support. - If the diagnostics succeed, discard the cartridge. Chapter 5. Troubleshooting 5-11
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    tape cartridges, see "Resolving Media-Related Problems" on page 5-16. This error will also appear 7 if you are loading an expired cleaner cartridge. The error code clears when you remove the tape cartridge or place the drive in maintenance mode. 5-12 Dell PowerVault LTO Tape Drive User's Guide
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    . This interface is not used in the PowerVault tape drive. Tape drive hardware problem. The tape drive determined that a problem occurred that degraded the operation of the tape drive, but it did not restrict continued use. If the problem persists, contact Dell technical support. The drive is
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    be changed to text-only mode by checking the box at the top of the page. 4. Use the web browser refresh button to update the page with the current drive status. Drive Maintenance 1. Connect an ethernet cable to the LTO6 drive or bridgebox. 5-14 Dell PowerVault LTO Tape Drive User's Guide a67ru054
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    SAS Connectivity Problems If there appears to be a problem connecting or communicating with the drive, follow this procedure. 1. Ensure that the power is on to the tape drive. 2. Replace the SAS cable and interposers, if any, and retry the failing operation. Chapter 5. Troubleshooting 5-15 a67ru052
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    the internal SAS cable from the tape drive (see number 1 in Figure 1-5 on page 1-6). 6. Remove the tape drive from the system and remove any mounting screws or rails from the side or bottom of the tape drive. 7. To reassemble, reverse these steps. 5-16 Dell PowerVault LTO Tape Drive User's Guide
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    and problems that are experienced by tape drives. The technology enables a system to read TapeAlert flags from a tape drive through the SCSI interface. The system reads the flags from Log Sense Page 0x2E. TapeAlert Flags Table 5-5 lists the TapeAlert flags that are supported by the Dell PowerVault
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    when the cartridge format has been corrupted. Use a supported tape cartridge. 15 0Fh Cartridge memory chip 5-10. 16 10h Forced eject Set when you manually unload the tape cartridge while the drive was reading Use a valid cleaning cartridge. 5-18 Dell PowerVault LTO Tape Drive User's Guide
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    Supported by the Tape Drive 30 1Eh Hardware A Set when a hardware failure occurs that requires that you reset the tape drive to recover. If resetting the drive does not recover the error, use the error code from the single-character display, library user Specifications problem Troubleshooting 5-19
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    eject button one more time. If the tape cartridge still will not eject, contact trained service personnel for assistance. Notice: If you are not a trained service person, do not attempt to open the drive for repairs as this will void your warranty. 5-20 Dell PowerVault LTO Tape Drive User's Guide
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    Drive" on page 6-2 v "Rack Mount Drive" on page 6-3 General Specifications Table 6-1. General specifications Manufacturer Model Number (Internal, External, RackMount Interface Type General Manufactured for Dell Dell PowerVault Tape Drive LTO Ultrium 6-H, LTO Ultrium5-H LTO Ultrium 4-H LTO Ultrium
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    Weight AC line voltage Line frequency Line current at 100 VAC Line current at 240 VAC Physical Specifications 22.2 cm (8.74 in) 32.7 cm (12.87 in) 6.5 cm (2.56 in) 4.4 kg (9.7 lb) Power Requirements 100 - 240 VAC 50-60 Hz, auto-ranging 0.48 A 0.20 A 6-2 Dell PowerVault LTO Tape Drive User's Guide
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    (Storage) -40° to 60° (-40° to 140°F) 10% to 90% relative humidity (noncondensing) 26°C (79°F) Rack Mount Drive Table 6-4. Rack Mount drive specifications Width Length Height Weight AC line voltage Line frequency Line current at 100 VAC Line current at 240 VAC Interface Recording format Physical
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    Table 6-4. Rack Mount drive specifications (continued) Physical Specifications Media LTO Ultrium Capacity LTO6-2500 GB (Native) 6250 GB (compressed, assuming 2.5:1 to 60° (-40° to 140°F) 10% to 90% relative humidity (noncondensing) 26°C (79°F) 6-4 Dell PowerVault LTO Tape Drive User's Guide
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    it out. 4. Use Dell's extensive suite of online services available at Dell Support at support.dell.com for help with installation and troubleshooting procedures. For more information, see "Online Services." 5. If the preceding steps have not resolved the problem, call Dell for technical assistance
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    your questions about Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's technical support service, see "Before You Call" and then see the contact information for your region. 7-2 Dell PowerVault LTO Tape Drive User's Guide
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    with the item(s) being returned (such as power cables, media such as CDs and diskettes, and guides) if the return is for credit. 5. Pack Before You Call Note: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently
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    contents of the system's start-up files. If possible, print each file. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: 7-4 Dell PowerVault LTO Tape Drive User's Guide
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    find the appropriate country section in the table below. Note: Toll-free numbers are for use within the country for which they are listed. Note: In certain countries, support specific to Dell™ XPS™ computers is available at a separate telephone number listed for participating countries. If you do
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    Department Name or Service Area, Website and E-Mail Address Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: [email protected] Home/Small 278-6820 604 633 4966 604 633 4888 604 633 4955 8-2 Dell PowerVault LTO Tape Drive User's Guide
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    Access Code: 011 Online Order Status: www.dell.ca/ostatus AutoTech (automated Hardware and Warranty Support) Customer Service (Home Sales/Small Business) Customer Service (med./large business, government) Customer Service (printers, projectors, televisions, handhelds, digital jukebox, and
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    -free: 800 858 2811 toll-free: 800 858 2621 980-9-15-3978 0800-012-0435 22537 2727 22537 2707 22537 2714 22537 2728 22537 2711 8-4 Dell PowerVault LTO Tape Drive User's Guide
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    Country Code City Code Department Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS Country Code: 45 Technical Support for all other Dell computers Customer Care (Relational) Home/Small
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    2969 3188 2969 3191 2969 3196 3416 0910 3416 0907 3416 0908 3416 0912 2969 3105 1600338045 and 1600448046 1600 33 8044 1600 33 8046 8-6 Dell PowerVault LTO Tape Drive User's Guide
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    Online Ordering HelpDesk Customer Care Home User Customer Care Small Business Customer Care Corporate Customer Care Technical Support Technical Support for XPS Technical Support for all other Dell computers At-Home-Service - Technical Support Queries General Fax/Sales Fax Switchboard
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    User Switchboard Korea (Seoul) E-mail: [email protected] International Access Code: 001 Country Code: 82 City Code: 2 Support Support (Dimension, PDA, Electronics and Accessories) Sales Fax Switchboard Latin America Customer Technical Support (Austin, Texas, U.S.A.) Customer Service
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    Country (City) International Access Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Luxembourg Website: support.euro.dell.com International Access Code: 00 Support Country Code: 352 Home/Small Business Sales Corporate Sales Customer Care Fax Macao
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    Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com International Access Code: 011 E-mail: [email protected] Customer Service Phone Country Code: 95 999 57 95 806 57 95 998 57 95 999 8-10 Dell PowerVault LTO Tape Drive User's Guide
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    or Malaysia only. Website: support.ap.dell.com Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate
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    dell.com Gold Queue Technical Support Customer Care Sales Fax Switchboard Southeast Asian and Pacific Technical Support, Customer Service, and Sales Countries (Penang, Malaysia) Spain (Madrid) Website: support.euro.dell 799 01 90 022 799 01 01 8-12 Dell PowerVault LTO Tape Drive User's Guide
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    Access Code: 001 Country Code: 66 Transaction Sales Corporate Sales Website: support.ap.dell.com Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Trinidad/Tobago Turks and Caicos Islands Corporate Sales
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    Service Area, Website and E-Mail Address U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 E-mail: [email protected] Country Code: 44 Customer Care website: support.euro.dell 4006 toll-free: 000-413-598-2521 8-14 Dell PowerVault LTO Tape Drive User's Guide
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    projectors, PDAs, and MP3 players Public (government, education, and healthcare) Customer Service and Support Employee Purchase Program (EPP) Customers Dell Sales U.S. Virgin Islands Venezuela Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended
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    8-16 Dell PowerVault LTO Tape Drive User's Guide
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    Appendix. Regulatory Information Regulatory Information for Taiwan Figure 17. Taiwan Contact Information Statement A-1
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    A-2 Dell PowerVault LTO Tape Drive User's Guide
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    board that adds function to a computer. adapter card. A circuit board that adds function to a computer. B backups. The short-term retention of records used for restoring essential business and server files when vital data has been lost because of program or server errors or malfunctions. backward
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    freezing point and 100 degrees representing the boiling point. cleaning cartridge. A tape cartridge that is used to clean the heads of a tape drive. Contrast with data cartridge. clockwise. In the per second, minute, or hour. DC. See direct current. B-2 Dell PowerVault LTO Tape Drive User's Guide
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    such as a tape drive or tape library, that can receive and send data. device driver. A file that contains the firmware that is needed to use an attached device. diagnostic. A software program that is designed to recognize, locate, and explain faults in equipment or errors in programs. direct current
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    Test Head diagnostic, a procedure that determines whether the tape drive's head works correctly. The test measures the head's ability to withstand cracks and other defects. B-4 Dell PowerVault LTO Tape Drive User's Guide
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    to a computer or data that results from computer processing. insertion guide. On the surface of the tape cartridge, a large, notched area that prevents you from inserting the cartridge incorrectly. install. (1) To set up for use or service. (2) The act of adding a product, feature, or function to
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    subjected to an applied voltage and that is used in an electronic display. Linear Tape-Open (LTO log sense data. See SCSI log sense data. loop. (1) A series of instructions that is repeated until a terminating condition is reached. (2) To connect so as Dell PowerVault LTO Tape Drive User's Guide
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    on an adapter. power connector. Located at the rear of the tape drive, the connector to which the internal power cable of an enclosure connects. power cord. A cable that connects a device to a source of electrical power. power-off. To remove electrical power from a device. power-on, powered-on
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    rates than standard serial and parallel ports (up to 160 megabytes per second). The variations include: v Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps. v SCSI-1: Uses an 8-bit bus, and supports data rates of 4 MBps. B-8 Dell PowerVault LTO Tape Drive User's Guide
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    supports multiple devices. v Ultra SCSI: Uses an 8- or 16-bit bus, and supports data rates of 20 or 40 MBps. v Ultra2 SCSI: Uses an 8- or 16-bit bus and supports data rates of 40 or 80 MBps. v Ultra3 SCSI: Uses a 16-bit bus and supports cartridge. The Dell PowerVault tape drive , the channel in which
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    . Write/Read test. Part of the Test Head diagnostic, a procedure that determines whether the tape drive can correctly read from and write to tape. B-10 Dell PowerVault LTO Tape Drive User's Guide
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    , rear panel 1-6 connectivity problems 5-15 corrective actions 5-10 general guidelines 5-8 General specifications 6-1 General troubleshooting 5-8 glossary B-1 I using 3-1 Tape drive, verify functions 2-7 TapeAlert 1-4, 5-17 TapeAlert flags 5-16, 5-17 Test Cartridge & Media 5-16 Troubleshooting
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Dell
PowerVault
LTO Tape User's Guide
User's Guide