Dell PowerStore 500T EMC PowerStore Power Down and Reboot Procedures Guide
Dell PowerStore 500T Manual
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- Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 1
Dell EMC PowerStore Power Down and Reboot Procedures Guide Version 2.x June 2021 Rev. A04 - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 2
and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 3
PowerStore node...9 Power on a PowerStore T model node using a service script 9 Power on a PowerStore T model node by reseating the node 10 Power on a PowerStore X model node using a service script 10 Power on a PowerStore Support Notifications 22 Disable support notifications...22 Enable support - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 4
PowerStore Documentation page at https:// www.dell.com/powerstoredocs. ● Troubleshooting For information about products, software updates, licensing, and service, go to https://www.dell.com/support and locate the appropriate product support page. ● Technical support For technical support and service - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 5
○ Ensure that you also record the Dell service tag numbers of all enclosures in your cluster. ● A PowerStore X model appliance consists of two ESXi information about the service scripts, see the PowerStore Service Scripts Guide. ● If both nodes in an appliance reboot in service mode, always return - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 6
up the relevant component in your cluster: Table 1. Power control procedures preview Component Action Node Power off PowerStore T model Use PowerStore Manager. Or Run a service script. PowerStore X model Use VMware vCenter server. Power on Reboot ● If the node was removed ● If the node was - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 7
peer node is not operating normally. If the peer node is experiencing any major issues, associated alerts and events appear in PowerStore Manager. Also, to avoid service interruptions, ensure that there are sufficient and healthy paths from all connected hosts to the peer node. About this task Use - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 8
IP address of the appliance that contains the node. In PowerStore Manager, go to Settings > Networking > Networking IPs > Management. Review the Management IPs table to identify the management IP address associated with the appliance. ● Service account credentials NOTE: Do not power off or reboot - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 9
. NOTE: vSPHERE Remote Office Branch Office Advanced does not support automatic migration. 3. If there are user VMs that cannot migrate to the ESXi host of the peer node, shut them down manually. 4. Place the ESXi host for the PowerStore X model node in Maintenance Mode. VMware DRS starts to migrate - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 10
will power on automatically. 2. Reconnect the power cable. 3. Wait for the node to complete powering on. Power on a PowerStore X model node using a service script Prerequisites Obtain the following information: ● Address of the VMware vCenter server associated with the appliance ● Associated vCenter - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 11
IP address of the appliance that contains the node. In PowerStore Manager, go to Settings > Networking > Networking IPs > Management. Review the Management IPs table to identify the management IP address associated with the appliance. ● Service account credentials NOTE: Do not power off or reboot - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 12
information, see the PowerStore Service Scripts Guide. Reboot a PowerStore X model node manually. NOTE: vSPHERE Remote Office Branch Office Advanced does not support automatic migration. 3. If there are user VMs that cannot migrate to the ESXi host of the peer node, shut them down manually - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 13
Management IP address of the appliance. In PowerStore Manager, go to Settings > Networking > Networking IPs > Management. Review the Management IPs table to identify the management IP address associated with the appliance. ○ Service account credentials ○ Service tags of the appliance ○ If applicable - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 14
. The Active Objects window opens. 11. Review the list of objects on the appliance that had I/O activity during the last five minutes. 12. Click Next. The Confirm window opens. 13. Enter the service password, and then click Power Down. 14. Wait until PowerStore Manager confirms that the appliance is - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 15
and, if applicable, the associated expansion enclosures ● Management IP address of the cluster and the service account credentials About this task Use the following procedure to power on a PowerStore X model appliance: Steps 1. If nodes were removed, reseat the nodes back into the base enclosure - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 16
disconnect power from the remaining appliances in the cluster. Power off a PowerStore X model cluster Prerequisites ● Powering off a cluster results in the mapped also find these instructions on https://www.dell.com/powerstoredocs. ● Obtain the following information: ○ Site ID ○ Service tags of the - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 17
. 8. Wait for the controller VM to power off. If the controller VM does not power off after 5 minutes, manually power off the VM from vSphere. When the PowerStore X model controller is powered off, ESXi finishes entering Maintenance Mode. 9. After both ESXi hosts are in maintenance mode, disconnect - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 18
. ● Management IP address of the cluster and the service account credentials About this task Use the following procedure to power on a PowerStore X model cluster. The following table describes which controller VMs must be manually powered on. The remaining controller VMs are automatically powered - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 19
A Safety precautions for handling replaceable units Review these safety considerations before replacing any parts are ready to install them. ● Before you begin service, gather together the ESD kit and all other materials you need. ● Once servicing begins, avoid moving away from the work site; - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 20
of the component. Ensure that the back end of the replaceable unit is supported while installing or removing it. Dropping a replaceable unit could result in remove or install a replaceable unit. Take time to read the instructions carefully. ● Store a replaceable unit in the antistatic bag and - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 21
condensation. Refer to Hardware acclimation times on page 20 to ensure the replaceable unit has thermally stabilized to the operating environment. NOTE: Your storage system is designed to be powered on continuously. Most components are hot swappable; that is, you can replace or install these - Dell PowerStore 500T | EMC PowerStore Power Down and Reboot Procedures Guide - Page 22
time when the system will resume sending support notifications. Enable support notifications Enable support notifications when you have finished servicing an appliance. Steps 1. In PowerStore Manager, go to Settings > Support > Disable Support Notifications. 2. Click the checkbox for the appliance
Dell EMC PowerStore
Power Down and Reboot Procedures Guide
Version 2.x
June 2021
Rev. A04