Dell N3200-ON Open Networking Hardware Diagnostic Guide July 2022
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- Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 1
Open Networking Hardware Diagnostic Guide N2200-ON and N3200-ON/E3200-ON Series Switches July 2022 July 2022 Rev. A02 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 2
tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 20192022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 3
guide...5 Related documents...5 Chapter 2: Overview...6 Boot processes...6 POST...6 Capture support data from ONIE...6 Change default grub boot entry...7 View system information...7 Chapter 3: ONIE installation instructions 9 ONIE installation...9 ONIE service ...19 Chapter 6: Dell DIAG-OS tools... - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 4
poetool...65 psutool...68 rtctool...69 smbiostool...70 storagetool...71 temptool...74 updatetool...76 Diagnostic package...79 Chapter 7: Restore factory defaults 80 Chapter 8: Dell support...81 4 Contents - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 5
documents Related documents For more information about the Open Networking (-ON) platform, see the following documents: ● Dell Warnings Guide ● Dell Setup Placemat ● Dell Installation Guide ● Dell Release Notes For the most recent documentation, see Dell support: www.dell.com/support. About this - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 6
with your platform. NOTE: To download the Release Notes, go to www.dell.com/support. The N2200-ON and N3200-ON/E3200-ON Series switches use the power-on self-test (POST) diagnostic tool that automatically runs during the system power-on at the BIOS level. This tool tests for catastrophic hardware - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 7
log/messages ● log/onie.log Output example Success: Support tarball created: /tmp/onie-support.tar.bz2 Change default grub boot entry For the Extension 0xFD 1 0x00 MAC Addresses 0x2A 2 256 Service Tag 0x2F 7 2WCSG02 Vendor Name 0x2D 4 DELL Diag Version 0x2E 6 01_010 Base MAC Address - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 8
Platform Name ONIE Version CRC-32 Checksum is valid. ONIE:/ # 0x28 26 x86_64-dell__c2538-r0 0x29 8 x.xx.x.x 0xFE 4 0x99415608 3. Enter the onie-sysinfo -a command. ONIE:/ # onie-sysinfo -a CN0W1K08779316470002 0W1K08 34:17:EB:05:B4:00 x.xx.x.x 674 dell__c2538 0 x86_64-dell_< - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 9
ONIE service discovery and OS installation ONIE installation The following steps describe how to load ONIE: ● Installing ONIE-these instructions use Service Discovery methods are successful, you can disable this using the onie-discovery-stop command. You can install an operating system manually from - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 10
x.x.x.x PING x.x.x.x (x.x.x.x): 56 data bytes 64 bytes from x.x.x.x: seq=0 ttl=62 time=1.357 ms 64 bytes from x.x.x.x: seq=1 ttl=62 time=0.577 ms ^C 10 ONIE installation instructions - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 11
4 N2200-ON and N3200-ON/E3200-ON Series instructions The following section applies to the N2200-ON and 115200 baud rate and check that message display on the console. ● The log messages in this guide are subject to change. NOTE: The following procedure is generic and does not list a particular - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 12
is off sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA sd 6:0:0:0: [sdb] Attached SCSI removable disk The logs show that pressing the Del key when the BIOS message displays. If you already powered on your system, reboot the system and enter the BIOS setup menu - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 13
] i8042: No controller found [ 16.397853] fmc_write_eeprom fake-design-for-testing-f001: fmc_write_eeprom: no busid passed, refusing all cards [ 16.568122] intel_rapl: driver does not support CPU family 6 model 77 Info: Mounting kernel filesystems... done. N2200-ON and N3200-ON/E3200-ON Series - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 14
18.797033] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 19.159563] sd 6:0:0:0: [sdb] Attached SCSI removable disk up : x.xx.xxx.xx / xxx.xxx.xxx.x ONIE: Starting ONIE Service Discovery Info: Found static url: file:///lib/onie/onie-updater [ instructions - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 15
] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA [ 9.492124] sd 6:0:0:0: [sdb] Attached SCSI removable disk x.xx.xxx.xx / xxx.xxx.xxx.x ONIE: Starting ONIE Service Discovery Info: Fetching http://xx.xx.xxx.x/onie-installer-x86_64-dell_< instructions 15 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 16
size: 512 bytes Disk identifier (GUID): 763E53FF-B894-40FD-B0F9-FBAE2ED4B0B5 and N3200-ON/E3200-ON Series platforms support the ONIE-based license tool. Use platform from the Dell support site at www.dell.com/support. The license file tool from the Dell support site at www.dell.com/support. 3. Boot - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 17
ONIE:/ # 8. Install the valid .xml license file. ONIE:/ # license -i --License.xml Version 1.0 license_file B3NFXC2-NOSOS6-License.xml CLI option desciption. -u command. ONIE:/ # license -u Version 1.0 ONIE:/ # N2200-ON and N3200-ON/E3200-ON Series instructions 17 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 18
have a recovery USB plugged into your system, remove it before using the onie-nos-install command. NOTE: Before you begin, go to www.dell.com/support and download the diagnostic package. 1. Enter the onie-discovery-stop command to stop ONIE Discovery mode. 2. Assign an IP address to the management - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 19
command at the root@delldiag-os:~ prompt. root@dellemc-diag-os:~# dpkg -l | grep dn-diags ii dn-diags--on.deb 3.xx.4.1-x amd64 Dell Networking Diagnostics View CPLD versions To view CPLD data, including the fan status, PSU status, current programmed version, and image packed version, use - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 20
or the Opticstool and NPUtool reports failures. For information about how to power up the I/O modules, see the Dell Installation Guide for your system at www.dell.com/support. Topics: • cputool • edatool • eepromtool • ethtool • fantool • gpiotool • i2ctool • ledtool • lpctool • memtool • nputool - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 21
cputool -h Display the CPU info using CPU-ID: cputool --cpuid[=--option] cputool -i [option] Display the CPU info using x86info:= cputool --x86info[=--option] (or) (or) (or) Dell DIAG-OS tools 21 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 22
a test command, but instead runs all the tests that are scripted. CLI options root@dellemc-diag-os:~# edatool --sysinfo Gathering System Data ... Please Wait .... 22 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 23
Frequency : 2400 Mhz Manufacturing Information: Serial Number (PPID) Device Version Label Revision Service Tag Express Service Code Part Number root@dellemc-diag-os:~# : TW0WYGRVDNT0091V0011 : 1 : X00 : :1f.5, ID=19e08086 Passed + Checking PCI 01:00.0, ID=b77114e4 Passed Dell DIAG-OS tools 23 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 24
12098 RPM Fan 2 speed is 12173 RPM Fan 3 speed is 11988 RPM Power Supply Test all DELL PSU FAN Speed 5408 RPM DELL PSU Current IN 0.5(A) DELL PSU Current OUT 1.4(A) DELL PSU Voltage IN 206.0(V) DELL PSU Voltage Out 56.5(V) DELL PSU Power IN 89.2(W) DELL PSU Power Out 80.4(W) 24 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 25
DELL PSU Temperature 34.3(C) PSU-1 Passed PSU-2 is not present Power Supply Test: Overall test results PASSED Show get_optics_reg[3904]: ERROR: /dev/i2c-1 0x50 0x0 256 Failed, rc = 65280 UnknownNot supported optic type 0 Error reading at offset 0x00 ERROR: i2c_read_tool[738]: ERROR: dev= - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 26
> 060519 14:27:55 Version=0.0 ROM ID=0 Adr=0x42: FW ID=v5.2.B Dell 060519 14:27:55 Version=0.0 ROM ID=0 Adr=0x43: FW ID=v5.2.B Dell 060519 14:27:55 Version=0.0 ROM ID=0 *** unit 0: ports capable of limited speed range cut-thru 0:bcmi_xgs5_bfd_init: uKernel BFD application - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 27
port 0:_bcm_esw_linkscan_update_port: Port xe12: Link Up with Speed 0M! 0:_bcm_esw_linkscan_update_port: Port xe13: Link Up with Speed 0M! 0:_bcm_esw_linkscan_update_port: Port xe14: Link Up with Speed 0M! Dell DIAG-OS tools 27 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 28
can use the environment variable method to enable Verbose Mode. export VERB_LEVEL= To clear the environment variable, use the unset VERB_LEVEL command. 28 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 29
> -M -U Generate FRU data from the config file:= eepromtool --fru= --file= (or) eepromtool -T -O Write FRU data to EEPROM:= (or) Dell DIAG-OS tools 29 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 30
0x28 Platform Name 0x29 Loader Version 0x2a MAC Addresses 0x2b Manufacturer 0x2c Country Code 0x2d Vendor Name 0x2e Diag Version 0x2f Service Tag 0xfc EEPROM Test 0xfd Vendor Extension 0xfe CRC-32 root@dellemc-diag-os:~# root@dellemc-diag-os:~# eepromtool --listdevices - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 31
0x28 32 x86_64-dellemc__c3338-r0 MAC Addresses 0x2A 2 256 Manufacturer 0x2B 5 DNT00 Country Code 0x2C 2 TW Vendor Name 0x2D 8 Dell EMC Service Tag 0x2F 7 xxxxxx Vendor Extension 0xFD 4 0x00 0x00 0x02 0xA2 Loader Version 0x29 10 x.xx.x.x-x Diag Version 0x2E 11 x.xx.x.xx - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 32
speed for Fan 1 to 12000 Setting speed for Fan 2 to 12000 Setting speed for Fan 3 to 12000 Checking Fan Speeds Fan 1 Speed: 18814 (12000) 32 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 33
gpio entries, which are manipulated through the standard read/write interfaces. There is chip numbering to support multiple GPIO chips, or chips at an offset. For devices such as the complex programmable chips and pins:= gpiotool --list gpiotool -l Set GPIO pin:= (or) (or) Dell DIAG-OS tools 33 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 34
=4 Chip 0 Core Gpio bits: 147 CORE gpiochip0 Bit Name Dir Value 4 CPLD GPIO 4 OUT 0 set output root@dellemc-diag-os:~# gpiotool --set --pin=1 --val=1 34 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 35
) i2ctool -w -b /dev/i2c- -a -o [-L] -V Write without data:= i2ctool --no_data --bus=/dev/i2c- --addr= (or) i2ctool -N -b /dev/i2c- -a Dell DIAG-OS tools 35 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 36
:= i2ctool --write --bus=/dev/i2c- --addr= --reg= --width= --val= [--flag=, ...] (or) i2ctool -w -b /dev/i2c- -a -R -W -V 36 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 37
@dellemc-diag-os:~# i2ctool --test Testing I2C devices: Checking I2C devices on bus 0: + Checking CPU board Thermal Sensor_TMP75AI 0x48 ..... Passed + Checking SPD EEPROM_M34E04 0x50 ..... Passed Dell DIAG-OS tools 37 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 38
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 000000d0]: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 38 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 39
and Phys control the port LEDs and are beyond the scope of this tool. You can manually control the front and back panel LEDs normally controlled through the CPLD or FPGA access. When ledtool --set --cpu_ctrl (or) ledtool -s -U Give control to FPGA:= ledtool --set --fpga_ctrl Dell DIAG-OS tools 39 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 40
LED manually ledtool --test --manual --manual, Manual LED test Output list output root@dellemc-diag-os:~# ledtool --list Fan : options off solid-amber solid-green flashing-amber System : options flashing-green solid-green solid-amber flashing-amber Beacon : options off flashing-blue Power - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 41
= Address -V, --val= Value to be set Output Read output root@dellemc-diag-os:~# lpctool --read --addr=0x102 Byte Port 0x102 : [00000000]: 0xff || . Write output root@dell-diag-os:/opt/dellemc/diag/bin# ./lpctool --write --addr=102 --val=10 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 42
.x.x-x build, 2019/07/03, Syntax: memtool Show the Help-text:= memtool --h memtool -h Display the configuration info of the device:= memtool --info (or) (or) 42 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 43
read cycles to look for data that is volatile or read physical devices on the memory bus (localbus for Power-PC processors). You can specify a region, address, and count of successive bytes to read. ● Write- in that region, and a comma-separated list of values to write. Dell DIAG-OS tools 43 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 44
0x00 0x00 0x00 0x00 0x00 0x00 0x00 000000f0]: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x57 W 44 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 45
0x00 0x00 0x00 0x00 0x00 0x00 0x00 000000f0]: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 root@dell-diag-os:~# Test output root@dellemc-diag-os:~# memtool --test Testing Memory Regions: Testing Memory Region 0: Address Read Test Passed Address Write Test Passed - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 46
-diag-os:~# root@dellemc-diag-os:~# memtool --read --addr=200 [00000200]: 0x00 || . Read output root@dell-diag-os:~# memtool --read --addr=200 [00000200]: 0x00 || . Write output root@dell-diag-os:~# memtool --write --addr=200 --val=0x50 Constraints You cannot perform memory tests while other - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 47
for NPU 0 .......... SKIPPED - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 48
external Loopback optics. Connect all the ports with QSFP28 Loopback optics. ● nputool -i -t 1 -T cpu_self ● nputool --init --test 1 --traffic cpu_self root@dell-diag-os:/opt/dellemc/diag/bin# nputool -i -t 1 -T cpu_self DMA pool size: 16777216 PCI unit 0: Dev 0x8375, Rev 0x11, Chip BCM88375_B0 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 49
with external loopback Traffic is sent from the CPU internally generated packet to the front-end SFP+ ports which are connected with the Dell SFP+ optics using a cable. Connect the first port to IXIA and all other ports with Loopback optics. ● nputool -i -t 5 -T ixia_self -d ● nputool --init --test - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 50
MAC level test nputool -i -t 2 or nputool --init --test 2 ● PRBS EXT level test nputool -i -t 3 or nputool --init --test 3 For example: root@dell-diag-os:~# nputool --init --test 2 DMA pool size: 16777216 PCI unit 0: Dev 0x8375, Rev 0x11, Chip BCM88375_B0, Driver BCM88375_B0 sysconf_probe successful - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 51
35.9 38.8 3 40.8 43.2 Average 39.9, maximum peak 44.2 root@dell-diag-os:~# Debugging With traffic commands, use the -d option, which displays the as an RTC chip. The NVRAM bits do not change across reboots or power cycles. These bits control how devices boot and how the system performs - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 52
Bits : offset 0x56 = 0x0 Control ID Byte : offset 0x57 = 0xea Fast POE Control Bits : offset 0x5b = 0x3b 0 Fast POE Enable = 1 root@dellemc-diag-os:~# 52 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 53
serial number and device type. If you specify an interface, more detail displays about that device by reading the EEPROM. Output show=brief output root@dell-diag-os:~# opticstool --show=brief Show Optics in System (brief) Port # Name Status - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 54
44 QSFP28 44 PRESENT 45 QSFP28 45 PRESENT 46 QSFP28 46 PRESENT 47 QSFP28 47 PRESENT 48 QSFP28 48 PRESENT root@dell-diag-os:~# show output root@dell-diag-os:~# opticstool --show Show Optics in System Port # Name Status Type Part Number Rev Serial Number 1 SFP+ 1 PRESENT SFP - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 55
APF11370018C9V APF11370018C9V CN0C6Y7M48C2MUP CN0C6Y7M48C2MUP APF11510011VRR QB382231 504020274 504020274 506220006 506220006 504120586 504120586 show --int=interface # output root@dell-diag-os:~# opticstool --show --int=48 Show Optics in System QSFP28 48 Detailed Display Link Status - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 56
Values: Current Temp: 0.000 (Celsius) Supply Volts: 0.000 (Volts) Channel Monitoring Values: Recv: 0.000 0.000 0.000 0.000 (dBm) Bias: 0.000 0.000 0.000 0.000 (mA) root@dell-diag-os:~# 56 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 57
reports any devices that it cannot find or if the device is not correct. The tool supports second-source parts; therefore, they are not flagged as false errors. If a mismatch occurs, func= Func -O, --offset= Set the Offset -C, --count= Count -V, --val= Value to be set Dell DIAG-OS tools 57 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 58
Passed + Checking PCI 01:00.0, ID=837514e4 Passed + Checking PCI 01:00.1, ID=837514e4 Passed PCI devices: Overall test results Passed root@dell-diag-os:~# show output root@dell-diag-os:/etc/dn/diag# pcitool --show --bus=0 --dev=4 --func=0bus bus:dev.fn 00:04.3 [00000000]: 0x00 0x00 0x00 0x00 0x01 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 59
Base Address 3: I/O at 0x00007f40. Base Address 4: I/O at 0xfffffff0. Base Address 5: Memory at 0x00000000. CardBus CIS pointer 0xfbad000c (BAR 3), address 7f47. root@dell-diag-os:/etc/dn/diag# pcitool --show --bus=0 --dev=4 --func=0 bus:dev.fn 00:04.0 [00000000]: 0x86 0x80 0x13 0x1f 0x07 0x04 0x10 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 60
management entry ver. 3: Capabilities c803, Ctrl 0000, Event 0000. Power state D0. Extended PCI capability type 13 at 0x88, next 144. Extended PCI capability type 5 at 0x90, next 0. root@dell-diag-os:/etc/dn/diag# phytool The phytool allows setting the management phy for management port for speed - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 61
duplex: 0x00008: STATUS (Device status register) Duplex: Link up: Transmission: 0x08100241 no enabled disabled disabled 1 enabled disabled 1000Mb/s no no 0x00282383 full link config on Dell DIAG-OS tools 61 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 62
: Full Port: Twisted Pair PHYAD: 3 Transceiver: internal Auto-negotiation: on MDI-X: off (auto) Supports Wake-on: pumbg Wake-on: g Current message level: 0x00000007 (7) drv probe link Link detected: Diag - Programable Logic Tool version x.x, x.xx.x.x-x build, yyyy/mm/dd, 62 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 63
registers Test option to test Interrupt Reset Test option Low Power Test option List operation Device type List Device name Read Value to be set Dump the values in the registers of a device Output List output root@dell-diag-os:~# pltool --list CPLD1 0 cpld lpc 0 (U5) 0x100 CPLD_VERSION bits:8 RO val - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 64
in the read or write functions. You can access CPLD1 being at deviceaddress 0, using the register value for the register you want, such as: root@dell-diag-os:~# pltool -listdevicenames 0x0 : CPLD1 0x3e : CPLD2 0x3e : CPLD3 0x3e : CPLD4 0x0 : SMF_FPGA Read output root - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 65
E3200-ON Series platforms do not support this tool. Tests To enable POE+ power before testing, use the following Power 13.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 13.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 13.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 13.5 Dell DIAG-OS tools 65 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 66
41 0.0 42 0.0 43 0.0 44 0.0 45 0.0 46 0.0 47 0.0 48 0.0 DIAG:/ # poetool -g -B Power Budget: 1612 Max shutdown voltage: 57.0 Min shutdown voltage: 44.0 Guard Band: 1 Source Type: 0 DIAG:/ # status: IC-HW: Temp: TSH . . . . 129 0x1 0x8 47 C 110 66 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 67
poetool --get --mask (or) poetool -g -K Set the power budget of PoE controller:= poetool --set --budget= [--config=] (or) poetool -s location of the config file e.g. /etc/dn/diag/ -R, --reset Reset controller Dell DIAG-OS tools 67 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 68
--budget= -P, --port-power -l, --legacy= -S, -- Power Budget Power checks the Power Good setting, it checks the Power Good setting Power Good signal, it does not know if the power psutool DellEmc Diag - Power Supply Tool version 2.0, Power Supply into the Power Supply Register supply= Power supply - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 69
root@dellemc-diag-os:~# psutool --test Power Supply Test all DELL PSU FAN Speed 4512 RPM DELL PSU Current IN 0.8(A) DELL PSU Current OUT 2.8(A) DELL PSU Voltage IN 206.0(V) DELL PSU Voltage Out 56.4(V) DELL PSU Power IN 154.8(W) DELL PSU Power Out 155.2(W) DELL PSU Temperature 31.2(C) PSU-1 Passed - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 70
running BIOS:= smbiostool --biosread (or) smbiostool -r Update the bios:= smbiostool --biosupdate (or) smbiostool -u Take a backup of the Current BIOS NVRAM region:= 70 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 71
completes successfully, storagetool removes all the test files. CLI options root@dellemc-diag-os:~# storagetool DellEmc Diag - Storage Tool version 2.0, x.xx.x.x-x build, 2019/07/03, Dell DIAG-OS tools 71 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 72
--dev=/dev/mmcblk0 Testing Storage Devices Passed Testing UEFI mode Checking UEFI sysfs Passed Checking EFI System Partition Presence ........ Passed root@dellemc-diag-os:~# 72 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 73
0x00) Offline data collection not supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error - 0 - 0 - 0 - 0 - 0 - 0 - - 0 - 79 - 9 - 0 - 99 - 0 - 0 - - 0 - - 0 - 10 Dell DIAG-OS tools 73 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 74
SMART Self-test Log failed: scsi error badly formed scsi parameters Selective Self-tests/Logging not supported root@dellemc-diag-os:~# bonnie output root@dellemc-diag-os:~# storagetool --bonnie -dev=/dev/ and validates that the temperatures are within the acceptable range. 74 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 75
+ Checking [Temp Sensor 3] = 27.0 C Passed + Checking [Temp Sensor 4] = 30.0 C Passed + Checking [Temp Sensor 5] = 28.0 C Passed Temp Sensors: Overall test results PASSED root@dellemc-diag-os:~# Dell DIAG-OS tools 75 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 76
show device version Device name: CPU_CPLD Support operation: update device show device version Device name: System_CPLD Support operation: update device show device version Output root@dellemc-diag-os:~# updatetool --device_version --dev=CPU_CPLD CPU_CPLD version: x.x 76 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 77
because some important opcode is locked. Erasing and writing flash chip... Erase/write done. Write image to BIOS Warning: BIOS region SMM protection is enabled! Dell DIAG-OS tools 77 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 78
Tool 3.10 CREATION DATE: Tue Jan 08 13:11:21 2019 +=======+ | PASS write CPU_CPLD image success Update CPU_CPLD image success root@dellemc-diag-os:~# 78 Dell DIAG-OS tools - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 79
/opt/dellemc/diag/lib, and configurations are placed in /etc/dn/diag. To install the package on the switch, use the dpkg --install command. Dell DIAG-OS tools 79 - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 80
7 Restore factory defaults To restore your system factory defaults, reboot the system to ONIE: Uninstall OS mode. If it is not possible to restore your factory defaults with the installed OS, reboot the system from the Grub menu and select ONIE: Rescue. ONIE Rescue bypasses the installed OS and - Dell N3200-ON | Open Networking Hardware Diagnostic Guide July 2022 - Page 81
and patches, download available management software, and manage your open cases. The Dell support site provides integrated, secure access to these services. To access the Dell support site, go to www.dell.com/support/. To display information in your language, scroll down to the bottom of the
Open Networking Hardware Diagnostic Guide
N2200-ON and N3200-ON/E3200-ON Series
Switches
July 2022
July 2022
Rev. A02