Dell Inspiron 14 3465 Inspiron 14 3000 Service Manual
Dell Inspiron 14 3465 Manual
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Dell Inspiron 14 3465 manual content summary:
- Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 1
Inspiron 14 3000 Service Manual Computer Model: Inspiron 14-3465 Regulatory Model: P76G Regulatory Type: P76G003 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 2
of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2016 Dell Inc. or its subsidiaries. All rights reserved. Dell - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 3
Contents Before working inside your computer 10 Before you begin 10 Safety instructions 10 Recommended tools 11 Screw list 12 After working inside your computer 14 Removing the battery 15 Procedure 15 Replacing the battery 16 Procedure 16 Removing the optical drive 17 Prerequisites 17 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 4
Replacing the keyboard 24 Procedure 24 Post-requisites 24 Removing the base cover 25 Prerequisites 25 Procedure 25 Replacing the base cover 30 Procedure 30 Post-requisites 32 Removing the memory modules 33 Prerequisites 33 Procedure 33 Replacing the memory modules 35 Procedure 35 Post- - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 5
Replacing the wireless card 43 Procedure 43 Post-requisites 44 Removing the I/O board 45 Prerequisites 45 Procedure 45 Replacing the I/O board 47 Procedure 47 Post-requisites 47 Removing the coin-cell battery 48 Prerequisites 48 Procedure 48 Replacing the coin-cell battery 50 Procedure - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 6
Replacing the heat sink 56 Procedure 56 Post-requisites 56 Removing the fan 57 Prerequisites 57 Procedure 57 Replacing the fan 59 Procedure 59 Post-requisites 59 Removing the power-button board 60 Prerequisites 60 Procedure 60 Replacing the power-button board 62 Procedure 62 Post- - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 7
Replacing the display bezel 69 Procedure 69 Post-requisites 69 Removing the display panel 70 Prerequisites 70 Procedure 70 Replacing the display panel 73 Procedure 73 Post-requisites 73 Removing the camera 74 Prerequisites 74 Procedure 74 Replacing the camera 76 Procedure 76 Post- - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 8
Replacing the display cable 83 Procedure 83 Post-requisites 83 Removing the system board 84 Prerequisites 84 Procedure 84 Replacing the system board 88 Procedure 88 Post-requisites 89 Removing the touch pad 90 Prerequisites 90 Procedure 90 Replacing the touch pad 94 Procedure 94 Post- - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 9
Replacing the display back-cover and antenna assembly 101 Procedure 101 Post-requisites 101 Removing the palm rest 102 Prerequisites 102 Procedure 103 Replacing the palm rest 104 Procedure 104 Post-requisites 104 Diagnostics 105 Getting help and contacting Dell 107 Self-help resources - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 10
. 5 Remove any media card and optical disc from your computer, if applicable. 6 Close the display and turn the computer over. Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 11
pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 12
Screw list Table 1. Screw list Component Secured to Base cover Palm-rest assembly Screw type M2.5x8 Quantity 8 Screw image Base cover Palm-rest M2x5 6 assembly Base cover Palm-rest M2x2 3 assembly Display hinges Display back- M2.5x2.5 6 cover and antenna assembly Display - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 13
Component Power-button board Secured to Palm-rest assembly System board Touch-pad board Touch-pad bracket Wireless-card bracket Palm-rest assembly Palm-rest assembly Palm-rest assembly System board Screw type M2x2 M2x3 M2x3 M2x3 M2x3 Quantity 1 1 6 1 1 Screw image 13 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 14
other parts that you removed before working on your computer. 4 Connect your computer and all attached devices to their electrical outlets. 5 Turn on your computer. 14 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 15
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 16
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 17
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 18
3 Slide and remove the optical-drive assembly out of the optical-drive bay. 4 Remove the screw (M2x3) that secures the optical-drive bracket to the optical drive. 18 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 19
5 Remove the optical-drive bracket. 6 Pull the optical-drive bezel carefully to remove it from the optical drive. 19 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 20
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 21
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 22
3 Turn the keyboard over, and place it on the palm-rest assembly. 4 Open the latch, and disconnect the keyboard cable from the system board. 22 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 23
5 Lift the keyboard off the palm-rest assembly. 23 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 24
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 25
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 26
4 Remove the three screws (M2x2) that secure the base cover to the palm-rest assembly. 5 Turn the computer over, and open the display. 6 Remove the three screws (M2x5) that secure the base cover to the palm-rest assembly. 26 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 27
7 Open the latch, and disconnect the optical-drive cable from the system board. 8 Close the display, and turn the computer over. 9 Using a plastic scribe, pry the base cover off the palm-rest assembly. 27 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 28
10 Lift the base cover off the palm-rest assembly. 28 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 29
11 Release the optical-drive interposer from the tabs, and remove it from the base cover. 29 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 30
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 31
2 Place the base cover on the palm-rest assembly and route the optical-drive cable through the slot on the palm-rest assembly. 3 Slide the tabs on the base cover into the slots on the palm-rest assembly, and snap the base cover into place. 4 Slide the optical-drive cable into the connector on the - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 32
Post-requisites 1 Replace the keyboard. 2 Replace the optical drive. 3 Replace the battery. 32 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 33
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 34
2 Remove the memory module from the memory-module slot. 34 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 35
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 36
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. Post-requisites 1 Replace the base cover. 2 Replace the keyboard. 3 Replace the optical drive. 4 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 37
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 38
3 Lift the hard-drive assembly along with its cable off the palm-rest assembly. 4 Remove the four screws (M3x3) that secure the hard-drive bracket to the harddrive assembly. 5 Lift the hard-drive assembly off the hard-drive bracket. 38 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 39
6 Disconnect the interposer from the hard drive. 39 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 40
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 41
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 42
5 Peel off the tape that secures the antenna cables to the system board. 42 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 43
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best following table provides the antenna-cable color scheme for the wireless card supported by your computer. Table 2. Antenna cable color scheme for wireless card - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 44
4 Replace the screw (M2x3) that secures the wireless-card bracket to the wireless card and the system board. Post-requisites 1 Replace the base cover. 2 Replace the keyboard. 3 Replace the optical drive. 4 Replace the battery. 44 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 45
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 46
3 Lift the I/O board off the palm-rest assembly. 46 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 47
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 48
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 49
49 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 50
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 51
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 52
3 Lift the speakers, along with the speaker cable, off the palm-rest assembly. 52 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 53
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 54
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 55
2 Lift the heat sink off the system board. - Discrete: Eight captive screws - Integrated: Four captive screws 55 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 56
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 57
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 58
3 Lift the fan off the palm-rest assembly. 58 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 59
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 60
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 61
6 Release the power-button board from the tab, and lift it along with the cable off the palm-rest assembly. 61 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 62
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 63
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 64
4 Note the antenna-cable routing, and remove the antenna cable from the routing guides on the palm-rest assembly. 5 Turn the computer over and open the display at an angle of 90 degrees. 6 Turn the computer over and place - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 65
8 Carefully lift the display assembly from the palm-rest assembly. 9 Carefully place the display assembly on a clean and flat surface. 65 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 66
your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best hinges to the palm- rest assembly. 4 Route the antenna cables through the routing guides on the palm-rest assembly. 5 Connect the display cable from the system board. - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 67
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 68
2 Remove the display bezel off the display back-cover and antenna assembly. 68 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 69
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 70
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 71
2 Lift the display panel gently, and turn it over. 3 Peel the tape that secures the display cable to the display back-cover and antenna assembly. 4 Lift the latch, and disconnect the display cable from the display panel. 71 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 72
5 Lift the display panel away from the display back-cover and antenna assembly. 72 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 73
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 74
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 75
3 Disconnect the camera cable from the camera module. 75 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 76
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 77
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 78
4 Lift the right display hinge off the display back-cover and antenna assembly. 78 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 79
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 80
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 81
2 Lift the left display hinge off the display back-cover and antenna assembly. 3 Note the display cable routing, and remove the display cable from the routing guides on the display back-cover and antenna assembly. 81 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 82
4 Remove the display cable off the display back-cover and antenna assembly. 82 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 83
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best .com/ regulatory_compliance. Procedure 1 Route the display cable through the routing guides on the display back-cover and antenna assembly. 2 Place the left - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 84
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best .com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 85
3 Open the latch, and disconnect the display cable from the system board. 4 Open the latch, and disconnect the hard-drive cable from the system board. 5 Open the latch, and disconnect the I/O-board cable from the system board. 6 Disconnect the speaker cable from the system board. 7 Open the latch, - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 86
9 Gently release the ports on the system board from the slots and carefully turn the system board over. 10 Peel the tape that secures the power-adapter port cable to the system board. 11 Disconnect the power-adapter port cable from the system board. 86 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 87
12 Lift the system board off the palm-rest assembly. 87 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 88
inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best .com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 89
12 Slide the power-button board cable into the connector on the system board, and close the latch. Post-requisites 1 Replace the fan. 2 Replace the heat sink. 3 Replace the memory modules. 4 Replace the wireless card. 5 Replace the base cover. 6 Replace the keyboard. 7 Replace the optical drive. 8 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 90
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 91
2 Lift the transparent film on the palm-rest assembly. 3 Peel the tapes that secure the touch-pad board to the palm-rest assembly. 4 Remove the screw (M2x3) that secures the touch-pad bracket to the palm-rest assembly. 91 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 92
5 Release the touch-pad bracket from the tab, and lift it at an angle. 6 Remove the six screws (M2x3) that secure the touch-pad board to the palmrest assembly. 7 Lift the touch-pad board off the palm-rest assembly. 92 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 93
8 Lift the touch pad off the palm-rest assembly. 93 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 94
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 95
9 Replace the keyboard. 10 Replace the optical drive. 11 Replace the battery. 95 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 96
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 97
2 Lift the power-adapter port along with its cable off the palm-rest assembly. 97 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 98
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 99
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 100
100 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 101
shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 102
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the 12 Remove the touch pad. 13 Remove the power-button board. 14 Remove the system board. 15 Remove the power-adapter port. 102 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 103
Procedure After performing the steps in prerequisites, we are left with the palm rest. 103 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 104
in Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the modules. 12 Replace the base cover. 13 Replace the keyboard. 14 Replace the optical drive. 15 Replace the battery. 104 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 105
is detected. The following table shows the different power and battery-status light patterns and the problems that each light pattern indicate. Table 3. Light patterns Light pattern Problem description 2,1 CPU failure 2,2 System board: BIOS and ROM failure 2,3 No memory or RAM detected 105 - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 106
Light pattern 2,4 2,5 2,6 2,7 3,1 3,2 3,3 3,4 Problem description Memory or RAM failure Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI or video card or chip failure - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 107
and services www.dell.com Dell Help & Support app Get started app Accessing help In Windows search, type Help and Support, and press Enter. Online help for operating system www.dell.com/support/windows www.dell.com/support/linux Troubleshooting information, user manuals, setup instructions - Dell Inspiron 14 3465 | Inspiron 14 3000 Service Manual - Page 108
NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. 108
Inspiron 14 3000
Service Manual
Computer Model: Inspiron 14-3465
Regulatory Model: P76G
Regulatory Type: P76G003