Dell Inspiron 11 3168 Inspiron 11 3000 Service Manual
Dell Inspiron 11 3168 Manual
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Dell Inspiron 11 3168 manual content summary:
- Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 1
Inspiron 11 3000 Service Manual Computer Model: Inspiron 11-3168 Regulatory Model: P25T Regulatory Type: P25T001 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 2
data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016-2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 3
Before working inside your computer 11 Before you begin 11 Safety instructions 12 Recommended tools 13 Screw list 13 After working inside your computer 15 Removing the base cover 16 Procedure 16 Replacing the base cover 20 Procedure 20 Removing the battery 21 Prerequisites 21 Procedure - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 4
26 Removing the power-adapter port 27 Prerequisites 27 Procedure 27 Replacing the power-adapter port 29 Post-requisites 29 Procedure 29 Removing the hard drive 30 Prerequisites 30 Procedure 30 Replacing the hard drive 33 Procedure 33 Post-requisites 33 Removing the I/O board 34 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 5
Post-requisites 41 Procedure 41 Removing the coin-cell battery 44 Prerequisites 44 Procedure 44 Replacing the coin-cell battery 48 Procedure 48 Post-requisites 48 Removing the speakers 49 Prerequisites 49 Procedure 49 Replacing the speakers 51 Procedure 51 Post-requisites 51 Removing - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 6
module 63 Prerequisites 63 Procedure 63 Replacing the memory module 65 Procedure 65 Post-requisites 67 Removing the system board 68 Prerequisites 68 Procedure 69 Replacing the system board 73 Procedure 73 Post-requisites 74 Entering the Service Tag in the BIOS setup program 74 Removing - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 7
81 Post-requisites 81 Removing the display hinges 82 Prerequisites 82 Procedure 83 Replacing the display hinges 85 Procedure 85 Post-requisites 85 Removing the camera 86 Prerequisites 86 Procedure 87 Replacing the camera 90 Procedure 90 Post-requisites 90 Removing the sensor board 92 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 8
98 Getting the Dell Webcam Central 99 Display 100 Adjusting the brightness 100 Changing the screen resolution 100 Rotating the display 101 Cleaning the display 102 HDMI...103 Connecting to external display devices 103 Graphics 104 Downloading the graphics driver 104 Identifying the - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 9
the hard drive 116 Media-card reader 116 Downloading the media-card reader driver 117 Browsing a media card 117 Keyboard 117 Changing the keyboard language 118 Keyboard shortcuts 118 Touch pad 120 Identifying the touch pad 120 Touch pad gestures 120 Power adapter 121 Battery 121 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 10
Engine Interface 131 Intel Virtual Button driver 132 Intel Wireless 3165 WiFi and Bluetooth drivers 133 BIOS overview 134 Entering the BIOS setup program 134 Boot menu 134 Boot menu enhancements 135 Timing key sequences 135 Getting help and contacting Dell 136 Self-help resources 136 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 11
you ordered. Identifier GUID-F23987E4-5E0B-4DFD Shut down your computer. The shut-down instruction varies depending on the operating system installed Shut down. - Windows 8.1: On the Start screen, Click the power icon - Windows 7: Click system for shut-down instructions. 3 Disconnect your computer - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 12
pins and contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 13
Flat-head screwdriver • Plastic scribe Identifier Status Screw list GUID-FB8DACFB-D322-43C8-91C2-98510B5C0BE2 Released Component LCD module Hinge plate Touch pad Display cable bracket Power adapter Wireless card Battery System board Secured to LCD cover Cover Palm-rest and keyboard - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 14
Component I/O board System board Hard-drive Hinges Back cover Hard-drive bracket Secured to Palm-rest and keyboard assembly Palm-rest and keyboard assembly Palm-rest and keyboard assembly Palm-rest and keyboard assembly Hard drive Screw type M2L3 M2L3 M2L3 M2.5L5 M2.5L7 M3L3 Quantity 2 1 1 4 9 4 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 15
Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185 Status Released After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. 1 Replace all screws and ensure that no stray screws remain inside your computer. 2 Connect any - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 16
Identifier GUID-98068FC2-1C1C-46DE-B3FA-DF9D488E9BA1 Status Released Removing the base cover WARNING the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-6280F903 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 17
2 Using a plastic scribe, remove the screw cover located at the center of the base cover. 1 base cover 3 plastic scribe 2 screw cover 17 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 18
3 Remove the screws that secure the base cover to the palmrest and keyboard assembly. 1 screws (9) 2 base cover 18 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 19
4 Using a plastic scribe, pry the base cover from the palmrest and keyboard assembly. 1 plastic scribe 2 base cover 19 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 20
. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-4D946A21-3155-40D5-ABF4-BBB6C62D9D65 Status Released Procedure - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 21
. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-89E6AEA8-3932-4B95-B345-812E4953C9C9 Status Released Prerequisites - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 22
3 Lift the battery off the palmrest and keyboard assembly. 1 battery cable 2 screw 3 battery 4 palmrest and keyboard assembly 4 Turn the computer over. 5 Press and hold the power button for 5 seconds, to ground the system board. 22 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 23
home page at www.dell.com/ regulatory_compliance. Identifier GUID-F1D9829F-29E4-41EF-9109-84AC3DB0061C Status Released Procedure 1 Align the screw hole on the battery with the screw hole on the palmrest and keyboard assembly. 2 Replace the screw that secures the battery to the palmrest and - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 24
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-038C419A-062E-4E2B-A87D-A9B89E3EFB7A Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 25
3 Using a plastic scribe, pry the power and volume-buttons board, along with its cable, off the palmrest and keyboard assembly. 1 power and volume-buttons board cable 3 I/O board 5 plastic scribe 7 power and volume-buttons board 2 latch 4 tape 6 palmrest and keyboard assembly 25 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 26
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID GUID-5D11F191-379D-45B3-B13C-490E72CE2C05 Status Released Post-requisites 1 Replace the battery. 2 Replace the - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 27
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-AA963A4B-0B07-44A0-B6B8-6ED13C122D27 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 28
3 Lift the power-adapter port with its cable, off the palmrest and keyboard assembly. 1 power-adapter port cable 3 power-adapter port 5 palmrest and keyboard assembly 2 screw 4 system board 28 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 29
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-4A487AAB-CB71-49FD-BA58-02C2611A44BD Status Released Post-requisites 1 Replace the battery. 2 Replace the - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 30
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 31
the hard-drive assembly off the palmrest and keyboard assembly. NOTE: The images in this chapter may differ from your computer depending on the processor you ordered. 1 screws (3) 2 hard-drive assembly 3 palmrest and keyboard assembly 5 Remove the screws that secure the hard-drive bracket to - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 32
6 Lift the hard drive from the hard-drive bracket. 1 screws (4) 3 hard drive 2 hard-drive bracket 32 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 33
, system board and I/O board. 4 Replace the screws that secure the hard-drive assembly to the palmrest and keyboard assembly, system board and I/O board. Identifier GUID-74251C00-0F11-463D-A82B-DF3395B59951 Status Released Post-requisites 1 Replace the battery. 2 Replace the base cover. 33 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 34
Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-A37DA783-8459-4BE5-A9AA-283D71CA3741 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Follow the procedure from step 1 to step 4 in "Removing the hard drive"(Only for computers shipped - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 35
3 Open the latches and disconnect the I/O-board cable, and power and volumebuttons board cable from the I/O board. 1 sensor-board cable 2 tape 3 I/O-board cable 4 latch 5 I/O board 6 power and volume-buttons board cable 4 Remove the screws that secure the I/O board to the palmrest and - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 36
5 Lift the I/O board off the palmrest and keyboard assembly. 1 screws (2) 3 palmrest and keyboard assembly 2 I/O board 36 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 37
board. 6 Adhere the tape that secures the sensor-board cable to the I/O board. Identifier GUID-63DE5740-46B3-4E5F-B5D0-8C8036ED5E7E Status Released Post-requisites 1 Follow the procedure from step 3 to step 4 in "Replacing the hard drive". 2 Replace the battery. 3 Replace the base cover. 37 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 38
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C539BB56-D5C9-4BB5-AFA5-5AF52068469C Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 39
Identifier GUID-4B85F61E-CEE1-4B9A-BCF9-F28B47FD9992 Status Released Procedure 1 Open the latch and disconnect the I/O-board cable from the system board to access the wireless card. 1 I/O- - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 40
5 Slide the wireless card from the wireless-card slot on the system board. 1 screw 3 antenna cables (2) 5 wireless card 2 wireless-card bracket 4 wireless-card slot 40 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 41
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-1055C01E-E722-47F7-988C-908805AA070F Status Released Post-requisites 1 Replace the battery. 2 Replace the - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 42
6 Align the screw hole on the wireless-card bracket with the screw hole on the wireless card and tighten the captive screw that secures the wireless-card bracket to the wireless card. 42 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 43
and press down the latch to secure the cable. The following table provides the antenna-cable color scheme for the wireless card supported by your computer. Connectors on the wireless card Antenna-cable color Main (white triangle) white Auxiliary (black triangle) black 1 tab 3 wireless card - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 44
working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program's settings to default - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 45
2 Turn the I/O-board cable over to expose the coin-cell battery. 1 I/O-board cable 2 latch 3 Disconnect the coin-cell battery cable from the system board. 4 Take out the antenna and coin-cell battery cables from its routing guide on the right speaker. 45 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 46
5 Peel the tape from the antenna cables and coin-cell battery. 1 coin-cell battery 3 routing guide 5 coin-cell battery cable 2 antenna cable 4 tape 46 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 47
6 Pry the coin-cell battery from the palm-rest assembly. 1 coin-cell battery 47 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 48
BE22A8CA6E5F Status Released Replacing the coin-cell battery WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in Before working inside your computer. After working inside your computer, follow the instructions in After - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 49
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-F7376659-EF27-4AB8-9C86-98EEC5273E19 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 50
3 Release the speakers from the alignment posts and lift the speakers off the palmrest and keyboard assembly. 1 routing guide 3 speakers (2) 2 coin-cell battery and antenna cables 4 speaker cable 50 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 51
the coin-cell battery and antenna cables through the routing guides on the palm-rest and keyboard assembly. 3 Connect the speaker cable to the system board. Identifier GUID-E294DE2B-197B-4804-A7DF-51C141DF53E4 Status Released Post-requisites 1 Replace the battery. 2 Replace the base cover - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 52
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-45BF1BC0-2583-4980-BDA4-F9769F0AAFE6 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 53
3 Turn the keyboard cable over and place it on the system board. 1 pieces of tapes 2 touch-pad cable 3 latch 4 touch pad 5 keyboard cable 4 Remove the screws that secure the touch pad to the palmrest and keyboard assembly. 53 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 54
5 Slide and remove the touch pad away from the palmrest and keyboard assembly. 1 screws (4) 3 palmrest and keyboard assembly 2 touch pad 54 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 55
the touch pad. 6 Slide the touch-pad cable into its slot on the touch pad and press down the latch to secure the cable. Identifier GUID-FDEF6E44-83AD-41FD-9D1F-A77AC55AE182 Status Released Post-requisites 1 Replace the battery. 2 Replace the base cover. 55 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 56
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-0479C746-3F06-40E0-B04B-CE1F253F7500 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 57
5 Open the latch and disconnect the sensor-board cable from the I/O board. 1 tape 2 coin-cell battery 3 antenna cable 4 routing guide 5 speaker cable 6 system board 7 sensor-board cable 8 latch 9 I/O board 6 Remove the screw that secures the display-cable bracket to the system board. 7 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 58
9 Open the latch and disconnect the display cable from the system board. 1 screw 3 display cable 5 latch 2 display-cable bracket 4 tape 58 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 59
as possible. 1 palmrest and keyboard assembly 2 display assembly CAUTION: Place the computer on a soft and clean surface to avoid scratching the display. 11 Place the computer face down on a flat surface. 12 Remove the screws that secure the display assembly to the palmrest and keyboard assembly - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 60
13 Lift the display assembly off the palmrest and keyboard assembly. 1 display assembly 3 palmrest and keyboard assembly 2 screws (4) 60 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 61
Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-BBAF1585-0F03-418B-8B67-DAB0727EA452 Status Released Post-requisites 1 Replace the wireless card. 2 Replace the battery. 3 Replace the base cover. Identifier GUID-542DE087-777A-4EC7-A340-50966CEA896E Status - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 62
hole on the display-cable bracket with the screw hole on the system board. 8 Replace the screw that secures the display-cable bracket to the system board. 9 Slide the the antenna cable through its routing on the right speaker. 11 Slide the sensor-board cable into its slot on the I/O board and press - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 63
at www.dell.com/ regulatory_compliance. Identifier GUID-BBC36769-BD77-4ED2-9D71-4D44A74D8BEF Status Released Prerequisites NOTE: The memory module slot is available only on Inspiron 11-3168 shipped with a 2.5-inch hard drive or a solid state drive. 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 64
2 Remove the memory module from the memory-module slot. 1 memory module 3 memory-module slot 2 securing clips (2) 64 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 65
the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-ED8BC8EA-2A8D-4F2F-8AC0-70C582BE0AEC Status Released Procedure 1 Align the notch on the memory module with - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 66
2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. 1 tab 3 memory module 5 memory-module slot 2 notch 4 securing clips (2) 66 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 67
Identifier GUID-0373E455-4177-4323-A8DC-A65D064A04D5 Status Released Post-requisites 1 Replace the battery. 2 Replace the base cover. 67 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 68
cables correctly after you replace the system board. Identifier GUID-B6686180-7B42-4417-85E2-87A709843029 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the wireless card. 4 Follow the procedure from "Removing the hard drive" (Only for computers shipped - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 69
Identifier GUID-DA29E185-7F32-487B-84BE-13EA87BF6468 Status Released Procedure 1 Open the latch and disconnect the I/O-board cable from the system board. 2 Disconnect the coin-cell battery and speaker cables from the system board. 1 coin-cell battery cable 2 speaker cable 3 system board 3 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 70
4 Disconnect the display cable from the system board. 1 screw 2 display-cable bracket 3 display cable 4 tape 5 latch 6 system board 5 Open the connector latch and disconnect the touch-pad cable from the system board. 6 Open the connector latch and disconnect the keyboard cable from the system - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 71
7 Disconnect the power-adapter port cable from the system board. 1 system board 2 power-adapter port cable 3 latch 4 touch-pad cable 5 keyboard cable 8 Remove the screw that secures the system board to the palmrest and keyboard assembly. 71 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 72
9 Lift the system board off the palmrest and keyboard assembly. 1 screw 3 palmrest and keyboard assembly 2 system board 72 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 73
see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer's Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. NOTE: Replacing the system board removes any changes you have - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 74
-requisites 1 Replace the memory module. 2 Follow the procedure from step 3 to step 4 in "Replacing the hard drive". 3 Replace the wireless card. 4 Replace the battery. 5 Replace the base cover. Identifier GUID-C264FC4F-B5CD-4F08-9183-CB9FC26A5E6A Status Released Entering the Service Tag in - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 75
www.dell.com/ regulatory_compliance. Identifier GUID-F7FE9CC3-307F-4F14-ADE1-01BABE78F1F5 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery. 3 Remove the power and volume-buttons board. 4 Remove the wireless card. 5 Follow the procedure from "Removing the hard drive - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 76
Identifier GUID-05D55D98-DDEF-4D02-8340-8862050C8AC9 Status Released Procedure After performing the steps in prerequisites we are left with the palmrest and keyboard assembly. 1 palmrest and keyboard assembly 76 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 77
Released Post-requisites 1 Replace the display assembly. 2 Replace the system board. 3 Replace the speakers. 4 Replace the touch pad. 5 Replace the power-adapter port. 6 Replace the I/O board. 7 Follow the procedure from step 3 to step 4 in "Replacing the hard drive". 8 Replace the wireless card - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 78
10 Replace the battery. 11 Replace the base cover. 78 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 79
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-42A2CF61-10F1-44CE-B449-6A0C21B8BB88 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 80
3 Using a plastic scribe, pry the display panel off the display-back cover. 1 display panel 3 routing guide 5 plastic scribe 7 display-back cover 2 display hinges (2) 4 sensor-board cable 6 display cable 80 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 81
on the left hinge. 3 Route the sensor-board cable through the routing guide on the right hinge. Identifier GUID-C57D6C30-96D6-4851-BA14-4C2055142A75 Status Released Post-requisites 1 Replace the display assembly. 2 Replace the wireless card. 3 Replace the battery. 4 Replace the base cover. 81 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 82
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C4318A38-55DB-4DDF-9A07-1C42CE153AA1 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 83
-10B4-4187-8097-6B1CC84D9047 Status Released Procedure 1 Peel the tapes and remove the antenna cables from the routing guide on the hinge cover. 1 antenna cables (2) 2 tape 3 hinge cover (2) 2 Remove the screws that secure the display hinges to the display back-cover and antenna assembly - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 84
3 Lift the display hinges off the display back-cover and antenna assembly. 1 screws (6) 3 hinges (2) 2 display back-cover and antenna assembly 84 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 85
through the routing guide on the hinge cover and secure it in place. Identifier GUID-242040BD-104B-4DAB-86EA-6E2D378B6296 Status Released Post-requisites 1 Replace the display panel. 2 Replace the display assembly. 3 Replace the wireless card. 4 Replace the battery. 5 Replace the base cover - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 86
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C011AF61-CDEA-42AF-8288-AEF64991A145 Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 87
Identifier GUID-C4CBC27D-8C07-4329-BD70-6F9C3247FD98 Status Released Procedure CAUTION: Place the display-panel assembly on a soft and clean surface to avoid scratching the display. 1 Open - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 88
4 Peel the tape that secures the display cable to the display panel. 1 display panel 2 latch 3 display cable 4 tape 5 Using a plastic scribe, pry the camera off the display-back cover. 88 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 89
6 Turn over the camera and disconnect the camera cable from the camera. 1 plastic scribe 3 camera cable 2 camera 4 display-back cover 89 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 90
-board cable into its slot on the sensor board and close the latch to secure the cable. Identifier GUID-3094F0BD-997B-4879-B9C4-369D4F025153 Status Released Post-requisites 1 Replace the display panel. 2 Replace the display assembly. 3 Replace the wireless card. 4 Replace the battery. 90 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 91
5 Replace the base cover. 91 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 92
instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-4E46E3EA-554A-40F3-9C8D-27FE14B3776C Status Released Prerequisites 1 Remove the base cover. 2 Remove the battery - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 93
2 Using a plastic scribe, pry the sensor board off the display-back cover. 1 sensor-board cable 3 plastic scribe 2 latch 4 sensor board 93 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 94
on the sensor board and press down the latch to secure the cable. Identifier GUID-6533870E-4E18-4754-B4A0-0A87ECBF3717 Status Released Post-requisites 1 Replace the display panel. 2 Replace the display assembly. 3 Replace the wireless card. 4 Replace the battery. 5 Replace the base cover. 94 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 95
Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers & downloads → Find it myself - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 96
Technology and components Identifier Status Audio GUID-401E5622-3A2A-4FFF-A3AC-DDD4B813600D Released The Inspiron 11-3168 is shipped with Realtek ALC3246 with Waves MaxxAudio, which is the utility to adjust various audio settings. NOTE: The audio drivers are already installed when you receive - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 97
1 On the taskbar, click the search box, and then type Dell Audio . 2 Click Dell Audio and change the audio settings as required. Identifier Status Camera GUID-49D38D9D-801F-45EB-8B70-1D6FB63E4FA4 Released The Inspiron 11-3168 is shipped with an integrated 0.92 megapixel high-speed camera with - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 98
the search box, and then type Device Manager. 2 Click Device Manager. The Device Manager window is displayed. 3 Expand Imaging devices. Identifier GUID-5EDD0A2E-2B8B-4E33-B087-A2A41927483B Status Released Starting the camera application 1 On the taskbar, click the search box, and then type - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 99
2 Click Camera. Identifier GUID-4F4426CB-A565-434C-9D7A-71BEACF30A93 Status Released Getting the Dell Webcam Central A CD is shipped along with your computer, which contains the Dell Webcam Central software. If you do not have the software, you can download it by registering through My Account - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 100
: The Dell Webcam Central is not available for download from the support site or the resource CD. Identifier Status Display GUID-497B683B-7174-4923-9AA3-CFDE2ED8414B Released The Inspiron 11-3168 is shipped with 11.6-inch full HD touch screen with 1366 x 768 resolution. Identifier GUID-86710544 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 101
2 Click Advanced display settings. 3 Select the desired resolution from the drop-down list. Identifier GUID-F8462570-AD56-4F43-A7B4-23855FD99310 Status Released Rotating the display 1 Right-click on the desktop. 101 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 102
→ Orientation and select from the following options. Identifier GUID-967C37AA-74FC-4BFF-AEF7-C9AC577F93BE Status Released Cleaning the display damaging the display, do not leave any liquid or excess moisture on the screen after cleaning. 1 Turn off your computer. 2 Identify any smudges or - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 103
wipe the screen in a circular motion. 6 For tough spots, repeat this procedure several times till the display is clean. 7 Let the display dry thoroughly before you turn it on. Identifier Status HDMI GUID-92C8E65C-67F3-4D0E-8E01-3DA4F8E75AC8 Released The Inspiron 11-3168 supports HDMI to connect - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 104
-2FB318E75E9D Released The Inspiron 11-3168 is shipped with Intel HD Graphics - Intel Celeron Dual Core and Intel Pentium Quad Core. Identifier GUID-CCACCC24-C74D-4638-8B52-5E793B3F0387 Status Released Downloading the graphics driver 1 Turn on your computer. 2 Go to www.dell.com/support. 104 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 105
After the download is complete, navigate to the folder where you saved the graphics driver file. 8 Double-click the graphics driver file icon and follow the instructions on the screen. Identifier GUID-25EB8D8C-D852-4BE6-93F7-0171FCDCCFBF Status Released Identifying the display adapter 1 On the - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 106
Change the display settings as required. Identifier Status Intel WiDi GUID-967AE33D-5728-43C1-B95B-AA028BB0768D Released The wireless display feature allows TV before setting up the wireless display. To check if your TV supports this feature, see the documentation that is shipped with the TV. The - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 107
dell.com/support. 3 Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4 Click Drivers the instructions on the screen. Identifier GUID-63EABEAA-BF4E - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 108
table shows the USB ports available in Inspiron 11-3168. Ports USB 3.0 port USB 2.0 ports (2) Location Left side Right side NOTE: USB 3.0 needs the driver to be installed before it can detect any USB devices. Identifier GUID-51B107BC-771B-4EC7-BDB0-125B59E62162 Status Released Downloading - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 109
double-tap the driver file icon and follow the instructions on screen. Identifier GUID-864917B4-7356-4F83-BF89-9A351E3CEBBC Status Released Enabling or disabling the USB in system setup 1 Turn on or restart your computer. 2 During power-on self-test (POST) when the DELL logo appears, watch - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 110
in the right pane. 4 Clear the Enable Boot Support check box. 5 Save the settings and exit. Identifier Status WiFi GUID-1DCA4588-B931-4ECE-A977-849DE30089C8 Released The Inspiron 11-3168 is shipped with Wi-Fi 802.11 ac. Identifier GUID-65F4A03F-13E2-4D8A-AFC7-E839CEC09551 Status Released - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 111
After the download is complete, navigate to the folder where you saved the WiFi driver file. 8 Double-click the driver file icon and follow the on-screen instructions to install the driver. Identifier GUID-951D5FE6-0BA6-48AC-B44E-31F37C0C215B Status Released Configuring the Wi-Fi 1 Turn on Wi - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 112
Center icon on the taskbar and click Expand to access the Action Center. 2 Click Bluetooth to turn Bluetooth on or off. Identifier GUID-07AC5E91-3870-4F36-BFAB-6477A2F7EBBD Status Released Pairing the Bluetooth-enabled devices 1 Turn on Bluetooth. For more information, see Turning Bluetooth on - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 113
5 Click Pair to pair the bluetooth devices. 6 Click Yes to confirm the passcodes on both the devices. Identifier GUID-FE40950E-6898-4174-BD50-BD5B76CCFBC7 Status Released Removing the Bluetooth device 1 Swipe-in from the right edge of the display, or click the Action Center - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 114
3 Click the device you want to remove, and then click Remove device. Identifier GUID-8EE07229-2749-4878-BBAC-005DC58557C1 Status Released Transferring files between devices using Bluetooth 1 Swipe-in from the right edge of the display, or click the - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 115
the desired file. Identifier GUID-0C3057A0-3707-4764-82E4-626C3E98889C Status Released Hard drive The following table shows the hard-drive options available in Inspiron 11-3168 Options SSD HDD Dimensions 2.5-inch Solid State Drive 2.5-inch drive Identifier GUID-6D716B49-085D-44EA-B52C - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 116
the DELL logo hard drive 1 On the taskbar, click the search box, and then type Device Manager. 2 Click Device Manager. The Device Manager window is displayed. 3 Expand Disk drives. Identifier GUID-ABD9A167-B2DA-4E4F-BC37-E0AEFA4316FD Status Released Media-card reader The Inspiron 11-3168 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 117
media card with the metal contacts facing down. The card will auto-play and a notification appears on the screen. 2 Follow the instructions on the screen. Identifier Status Keyboard GUID-9C3103F9-C4C4-471F-B973-EF3EA49F7C80 Released The Inspiron 11-3168 is shipped with a backlit keyboard. 117 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 118
language. 6 Under Languages, click the language that you want to set as the default language. 7 Click Set as default. Identifier GUID-CCEAE018-EAC4-415F-A0DD-46401386C034 Status Released Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 119
Icons Description Switch to external display Search Decrease brightness Increase brightness Pause/Break Toggle Fn-key lock Sleep Turn off/on wireless Toggle scroll lock System request Open application menu End Home Page Up Page Down 119 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 120
Inspiron 11-3168 is shipped with a Precision touch pad. A precision touch pad is a new class of input device that provides high precision pointer input and gesture functionality. Precision touch pads interact with the operating system directly without a driver devices. Identifier GUID-866AF92D-65DD - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 121
countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. Identifier Status Battery GUID-ED07E753-89E5-4487-9B72-31084EA25BED Released The Inspiron 11-3168 is shipped with a 2-cell 32 WHr smart lithium ion - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 122
. The Inspiron 11-3168 is shipped with the chipset that is integrated in the processor. Identifier GUID-8DB2E8BE-513D-41BC-BD5C-4E78A5FDD27C Status Released Downloading the chipset driver 1 Turn on your computer. 2 Go to www.dell.com/support. 3 Click Product support, enter the Service Tag of - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 123
3 Expand System devices. Identifier Status Memory GUID-B9E7C9BD-82BB-472E-BF8F-F18A6F1F2022 Released The Inspiron 11-3168 has one SODIMM (RAM) slot, which is accessible by removing the base cover. Your computer supports 2 GB, and 4 GB, DDR3L memory of up to 1600 MHz. 123 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 124
information appears in the right pane. Identifier GUID-E1E5195C-30F6-4B2F-9A3A-9355FB56C963 Status Released Testing memory using ePSA 1 Turn on or restart your computer. 2 Press F12 after the Dell logo is displayed on the screen to access the boot menu. 3 Use the arrow keys to highlight the - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 125
on the screen to complete the ePSA Pre-boot System Assessment (PSA). NOTE: If the operating system logo appears, wait until you see the desktop. Turn off your computer and try again. Identifier GUID-ACD56579-39E2-4893-9DFC-1B5866D10633 Status Released Processors The Inspiron 11-3168 is shipped - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 126
3 Click or tap the Performance tab to display the processor performance details. Identifier GUID-FAD3C0CC-13B9-444D-BE54-9D917DAD6798 Status Released Operating System The Inspiron 11-3168 is shipped with the Windows 10 factory installation. 126 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 127
a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Identifier GUID-8AFC0986-DCA7-41B8-8EAB-0BAFFFCA3CFD Status Released Device driver Identifier GUID-95C348D7-48C7-4ABE-9F3A-485D82A86FEA - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 128
-88A3-49BC-AFB0-8587E364A543 Status Released Intel HD Graphics 515 driver In the Device Manager, check if the video driver is installed. Install the video driver update from www.dell.com/support. Identifier GUID-9F870E9E-B67D-4D2E-A790-5467D36AE871 Status Released Intel Chipset Software - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 129
Identifier GUID-2F505F8E-5EB5-40BD-A11E-36B276E8866B Status Released Intel Serial IO driver In the Device Manager, check if the Intel Serial IO driver is installed. Install the driver updates from www.dell.com/support. 129 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 130
130 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 131
Identifier GUID-F285EFB2-A214-408F-9DD8-0F0E1DF867D5 Status Released Intel Trusted Execution Engine Interface In the Device Manager, check if the Intel Trusted Execution Engine Interface driver is installed. Install the driver update from www.dell.com/support. 131 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 132
Identifier GUID-032BF4B0-D80B-4198-999D-FD28C3DAECBE Status Released Intel Virtual Button driver In the Device Manager, check if the Intel Virtual Button driver is installed. Install the driver updates from www.dell.com/support. 132 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 133
Identifier GUID-746A473C-5C60-40AE-B08B-9FEE5BFFA1A4 Status Released Intel Wireless 3165 WiFi and Bluetooth drivers In the Device Manager, check if the network card driver is installed. Install the driver updates from www.dell.com/support. In the Device Manager, check if the Bluetooth driver - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 134
Identifier GUID-AB88E398-32AA-418E-8E14-6574E1E26206 Status Released Boot menu The Inspiron 11-3168 includes a one-time boot menu. By using this feature, you can change the sequence of devices from which your computer attempts to boot; for example, USB flash drive, CD-ROM, or hard drive. 134 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 135
To access the one-time boot menu, after you turn on or restart your computer, press F12 when the Dell logo appears on the screen. Identifier GUID-6C1E9A56-5E1A-4DAE-882C-86265B4FA0C6 Status Released Boot menu enhancements The boot menu enhancements are as follows: • Easier Access - Press F12 - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 136
system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software updates, and so on. Help + Tips app In Windows search, type Help and Support, and press Enter. Click Start → Help and Support. www.dell.com/support/windows www.dell - Dell Inspiron 11 3168 | Inspiron 11 3000 Service Manual - Page 137
operating system, See Me and My Dell at www.dell.com/ setting up and using your computer, data support/manuals. backup, diagnostics, and so on. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by
Inspiron 11 3000
Service Manual
Computer Model: Inspiron 11–3168
Regulatory Model: P25T
Regulatory Type: P25T001