Dell DR4100 Systems Owners Manual

Dell DR4100 Manual

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  • Dell DR4100 | Systems Owners Manual - Page 1
    Dell DR4100 Systems Owner's Manual Regulatory Model: E14S Series Regulatory Type: E14S001
  • Dell DR4100 | Systems Owners Manual - Page 2
    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect
  • Dell DR4100 | Systems Owners Manual - Page 3
    Miscellaneous Settings...23 System And Setup Password Features...23 Assigning A System And/Or Setup Password 24 Deleting Or Changing An Existing System And/Or Setup Password 24 Using Your System Password To Secure Your System 25 Operating With A Setup Password Enabled...25 Using The Boot Manager
  • Dell DR4100 | Systems Owners Manual - Page 4
    System Memory...34 General Memory Module Installation Guidelines 36 Mode-Specific Guidelines...36 Memory Configuration...37 Removing Memory Modules The Cooling-Fan Assembly...46 Internal USB Memory Key (Optional)...46 Replacing The Internal USB Key...46 PCIe Card Holder...47 Removing The PCIe
  • Dell DR4100 | Systems Owners Manual - Page 5
    Supply Blank...70 Installing The Power Supply Blank...71 System Battery...71 Replacing The System Battery...71 Hard-Drive Backplane...72 Removing The Hard-Drive Backplane System Board...79 Installing The System Board...81 4 Troubleshooting Your System 83 Safety First-For You And Your System...83
  • Dell DR4100 | Systems Owners Manual - Page 6
    Device...83 Troubleshooting A Serial I/O Device...84 Troubleshooting A NIC...84 Troubleshooting A Wet System...85 Troubleshooting A Damaged System...85 Troubleshooting The System Battery...86 Troubleshooting Power Supplies...86 Troubleshooting Cooling Problems...87 Troubleshooting Cooling Fans...87
  • Dell DR4100 | Systems Owners Manual - Page 7
    features and indicators of the Dell DR4100 system. Figure 1. Front button for more than five seconds to enter BIOS progress mode. To reset the iDRAC (if not disabled in F2 to the system is turned off. Used to troubleshoot software and device driver errors when running certain operating systems
  • Dell DR4100 | Systems Owners Manual - Page 8
    Connector Use this button only if directed to do so by qualified support personnel or by the operating system's documentation. 5 Hard drives Up A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address, and so on as per your need. Diagnostic
  • Dell DR4100 | Systems Owners Manual - Page 9
    or System Messages for the specific issue. If it is due to a problem with the power supply, check the LED on the power supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting Help. Temperature indicator Condition The indicator blinks amber if
  • Dell DR4100 | Systems Owners Manual - Page 10
    drivers for the PCIe card. Re-install the card. If the problem persists, see Getting Help. Hard-Drive Indicator Patterns The following topic describes the hard-drive indicator patterns of the Dell DR4100 system. Figure 2. Hard-Drive Indicators 1. hard-drive activity indicator (green) 2. hard
  • Dell DR4100 | Systems Owners Manual - Page 11
    topic describes the back-panel features and indicators of the Dell DR4100 system. Figure 3. Back-Panel Features And Indicators Item press and hold the system ID button for more than five seconds to enter BIOS progress mode. • To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the
  • Dell DR4100 | Systems Owners Manual - Page 12
    not use this slot. NIC Indicator Codes The following topic describes the NIC indicator codes of the Dell DR4100 system. Figure 4. NIC Indicator 1. link indicator 2. activity indicator Indicator Link and activity indicators are off Link indicator is green Indicator Code The NIC is not
  • Dell DR4100 | Systems Owners Manual - Page 13
    power supply is operational. Indicates a problem with the power supply. CAUTION: When correcting a power supply mismatch, replace only the power supply with the versa, you must power down the system. CAUTION: AC power supplies support both 220 V and 110 V input voltages. When two identical power
  • Dell DR4100 | Systems Owners Manual - Page 14
    , system management software, system updates, and system components that you purchased with your system. • For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/support/ manuals. NOTE: Always check for updates on www.dell.com/support/manuals and read the
  • Dell DR4100 | Systems Owners Manual - Page 15
    Dell Lifecycle Controller 2 (LC2). The Dell LC2 supports systems management features such as firmware Dell LC2 documentation at dell.com/support/manuals. Enters the BIOS Boot Manager. Starts Preboot eXecution Environment (PXE) boot. From the System Setup, you can: • Change the NVRAM By default, help
  • Dell DR4100 | Systems Owners Manual - Page 16
    For more information, see System Error Messages. NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you : Unified Extensible Firmware Interface (UEFI) Boot Manager is not supported. BIOS Boot Manager is the default boot mode. Menu Item System
  • Dell DR4100 | Systems Owners Manual - Page 17
    frequency, and so on. System Security Displays options to configure the system security settings like system password, setup password, TPM security, and so on. It also enables or disables support for local BIOS update, the power and NMI buttons on the system. Miscellaneous Settings Displays
  • Dell DR4100 | Systems Owners Manual - Page 18
    ECC Mode. By default, the Memory Operating Mode option is set to Optimizer Mode. NOTE: The Memory Operating Mode can have different defaults and available options based on the memory configuration. Node Interleaving Serial Debug Output If this field is Enabled, memory interleaving is supported if
  • Dell DR4100 | Systems Owners Manual - Page 19
    processor. By default, the Number Processor of Cores per Processor option is set to All. Processor 64-bit Support Specifies if the processor(s) support 64-bit the operating system is not installed in the same boot mode. By default, the Boot Mode option is set to BIOS. Boot Sequence Retry Allows
  • Dell DR4100 | Systems Owners Manual - Page 20
    Card Redundancy If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is written to the active SD card. Data from this card is copied to the replacement SD card at the next boot. By default, Internal SD Card Redundancy option is
  • Dell DR4100 | Systems Owners Manual - Page 21
    options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power states. By default, the C States option is set to Enabled. Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/
  • Dell DR4100 | Systems Owners Manual - Page 22
    by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. Allows you to set the system password. This option is set to Enabled by default and is read-only if the password jumper is not installed in the system. Allows you to
  • Dell DR4100 | Systems Owners Manual - Page 23
    Allows you to set how the system supports staggering of power up after AC power is restored to the system. By default, the AC Power Recovery Delay option default, In-System Characterization is set to Enabled. System And Setup Password Features You can create a system password and a setup password
  • Dell DR4100 | Systems Owners Manual - Page 24
    message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots. Deleting Or Changing An Existing System And/Or Setup Password Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change
  • Dell DR4100 | Systems Owners Manual - Page 25
    you have assigned a setup password, the system accepts your setup password as an alternate system password. 1. Turn on or reboot your system. 2. Type your password and press . When Password Status is Locked, type the password and press when prompted at reboot. If an incorrect system
  • Dell DR4100 | Systems Owners Manual - Page 26
    may not support the full set of features provided by the Lifecycle Controller. For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at dell.com/support/manuals. 26
  • Dell DR4100 | Systems Owners Manual - Page 27
    on the iDRAC Settings utility requires the iDRAC7 Enterprise License upgrade. For more information on using iDRAC, see the iDRAC7 User's Guide under Software → Systems Management → Dell Remote Access Controllers, at dell.com/support/manuals. Entering The iDRAC Settings Utility 1. Turn on or restart
  • Dell DR4100 | Systems Owners Manual - Page 28
    28
  • Dell DR4100 | Systems Owners Manual - Page 29
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 30
    Figure 6. Inside the System 1. cooling-fan assembly 2. cable securing bracket 3. cooling shroud 4. hard-drive backplane (back) 5. hard drives (back) (2) 6. expansion-card riser 3 7. network daughter card Front Bezel (Optional) 8. expansion-card riser 2 9. expansion-card riser 1 10. heat sink for
  • Dell DR4100 | Systems Owners Manual - Page 31
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 32
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 33
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions applicable, replace the
  • Dell DR4100 | Systems Owners Manual - Page 34
    of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set per
  • Dell DR4100 | Systems Owners Manual - Page 35
    Figure 10. Memory Socket Locations Memory channels are organized as follows: Processor 1 Processor 2 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10
  • Dell DR4100 | Systems Owners Manual - Page 36
    Guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based
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    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 38
    CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory in those sockets. 1. Turn off the system, including any attached peripherals, and disconnect the system from
  • Dell DR4100 | Systems Owners Manual - Page 39
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions . 9. Replace the cooling
  • Dell DR4100 | Systems Owners Manual - Page 40
    When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives can take a number of hours to format. Removing A 2.5 Inch Hard-Drive Blank (Back) CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks
  • Dell DR4100 | Systems Owners Manual - Page 41
    A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. 1. From the management software, prepare the hard drive for removal. Wait until the indicators on the hard-drive
  • Dell DR4100 | Systems Owners Manual - Page 42
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions the replacement hard
  • Dell DR4100 | Systems Owners Manual - Page 43
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 44
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 45
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 46
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 47
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 48
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions applicable, replace the
  • Dell DR4100 | Systems Owners Manual - Page 49
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 50
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 51
    DR4100 system supports six expansion cards. The following PCI Express Generation 3 expansion cards are supported: Table 2. Supported NOTE: DR4100 does not support riser 3 (default). NOTE: Card Priority 4 Card Type RAID H710P Slot Priority Not Supported Max Allowed 1 RAID H810 6, 4, 5 1 7
  • Dell DR4100 | Systems Owners Manual - Page 52
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 53
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 54
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 55
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 56
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 57
    Expansion Card Riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 Figure 26. Removing and Installing the Expansion Card Riser 2 1. expansion-card riser 2 2. riser guide (back) 3. expansion-card riser 2 connector 4. riser guide (front) 57
  • Dell DR4100 | Systems Owners Manual - Page 58
    Connectors on the Expansion Card Riser 2 1. chassis intrusion switch 2. expansion-card slot 4 3. expansion-card slot 5 Figure 28. Removing and Installing the Expansion Card Riser 3 1. riser guide (front) 2. expansion-card riser 3 3. expansion-card riser 3 connector 4. riser
  • Dell DR4100 | Systems Owners Manual - Page 59
    5. Replace the expansion troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
  • Dell DR4100 | Systems Owners Manual - Page 60
    applicable, remove the SD card(s). 6. Holding the tab, pull the dual SD module to remove it from the system board. 7. Replace the expansion-card riser 3 and if applicable, replace the card(s) in the riser. 8. Close the system. 9. Reconnect the system to its electrical outlet and turn the system on
  • Dell DR4100 | Systems Owners Manual - Page 61
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 62
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 63
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 64
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 65
    6. Loosen the second heat-sink retention socket. 7. Lift the heat sink away from the processor and set the heat sink aside. Figure 33. Removing and Installing the Processor Heat Sink 1. heat sink 2. retention sockets (2) 3. retention screws (2) 4. processor CAUTION: The processor is held in its
  • Dell DR4100 | Systems Owners Manual - Page 66
    Figure 34. Processor Shield Opening and Closing Lever Sequence 1. close-lock symbol 2. processor socket-release lever 3. processor 4. processor socket-release lever 5. open-lock symbol 10. Rotate the processor shield upward and out of the way. CAUTION: The socket pins are fragile and can be
  • Dell DR4100 | Systems Owners Manual - Page 67
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 68
    align pin 1 of the processor, using pin 1 position guide on the socket, as reference and set the processor lightly operates correctly. Power Supplies Your system supports two 750 W power supply modules. configuration is redundant (1 + 1). In redundant mode, power is supplied to the system equally from
  • Dell DR4100 | Systems Owners Manual - Page 69
    more information on iDRAC settings, see the iDRAC7 User's Guide at dell.com/support/manuals. Removing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation
  • Dell DR4100 | Systems Owners Manual - Page 70
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 71
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 72
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 73
    CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations. 4. Remove the cooling shroud. 5. Remove the cooling-fan assembly. 6. Remove all hard drives. 7. Disconnect the SAS data, signal, and power
  • Dell DR4100 | Systems Owners Manual - Page 74
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 75
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions you can replace them in
  • Dell DR4100 | Systems Owners Manual - Page 76
    1. pass-through I2C cable 2. I2C cable 3. sideband cable 4. hard-drive backplane (back) 5. SAS connectors (2) 6. SAS cable 7. release pin Figure 42. Cabling Diagram-Optional 2.5 Inch (x2) Hard-Drive Backplane (back) 1. PCIe card holder 2. hard-drive backplane (back) 3. system board 4. integrated
  • Dell DR4100 | Systems Owners Manual - Page 77
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 78
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 79
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 80
    a. mini SAS cable connector b. metal tab c. connector on the system board 6. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board assembly by grasping a
  • Dell DR4100 | Systems Owners Manual - Page 81
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 82
    82
  • Dell DR4100 | Systems Owners Manual - Page 83
    or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting System Startup Failure If you boot the system to the BIOS boot mode after installing
  • Dell DR4100 | Systems Owners Manual - Page 84
    your system and restore the BIOS to the default settings. 9. Reconnect and power on each USB device one at a time. 10. If a device causes the same problem, power down the device, replace the USB cable with a known good cable, and power up the device. If all troubleshooting fails, see Getting Help
  • Dell DR4100 | Systems Owners Manual - Page 85
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 86
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 87
    troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions but a problem is still
  • Dell DR4100 | Systems Owners Manual - Page 88
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 89
    , or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can erase data stored on the hard
  • Dell DR4100 | Systems Owners Manual - Page 90
    the system and attached peripherals. 8. If the problem is not resolved, turn off the system service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting
  • Dell DR4100 | Systems Owners Manual - Page 91
    If the problem is not troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
  • Dell DR4100 | Systems Owners Manual - Page 92
    92
  • Dell DR4100 | Systems Owners Manual - Page 93
    requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. Dell Embedded System Diagnostics NOTE: Also known as Enhanced Pre-boot System Assessment (ePSA) diagnostics
  • Dell DR4100 | Systems Owners Manual - Page 94
    all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the Dell Enhanced Pre-boot System Assessment User Guide at dell.com/support/manuals. 94
  • Dell DR4100 | Systems Owners Manual - Page 95
    For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4-6). The password feature is disabled (pins 2-4). iDRAC
  • Dell DR4100 | Systems Owners Manual - Page 96
    System Board Connectors Figure 45. System Board Jumpers and Connectors Item Connector 1 J_PS2 2 J_SATA_CD 3 J_SATA_TBU 4 J_BP0 5 J_TBU 6 J_PS1 7 J_IDSDM 8 J_NDC 9 J_RISER_3A 10 J_RISER_3B 11 J_USB 96 Description PSU 2 power connector Optical drive SATA connector Tape
  • Dell DR4100 | Systems Owners Manual - Page 97
    21 J_STORAGE Integrated storage controller card connector 22 J_SASX8 Mini SAS connector 23 J_USB_INT Internal USB connector 24 J_SAS_PCH SAS connector for software RAID 25 BAT Battery connector 26 CPU2 Processor socket 2 27 B10, B6, B2, B9, B5, B1 Memory module sockets 28 J_BP3
  • Dell DR4100 | Systems Owners Manual - Page 98
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell DR4100 | Systems Owners Manual - Page 99
    7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Power AC Power Supply (per power supply) Wattage Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating. Voltage NOTE: This system is also designed to be
  • Dell DR4100 | Systems Owners Manual - Page 100
    USB Video Internal USB Internal Dual SD Module 800 MT/s, 1066 MT/s, 1333 MT/s or 1600 MT/s DDR3 registered Error Correcting Code (ECC) DIMMs Support for advanced ECC or memory optimized operation Twenty-four 240-pin 8 GB dual ranked RDIMMs 32 GB with two processors Up to twelve 3.5 inch, internal
  • Dell DR4100 | Systems Owners Manual - Page 101
    of 3048 m (10,000 ft). • 130 W (4 core) processor is not supported. • Redundant power supplies are required. • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • Maximum 95 W processor supported on 3.5 inch hard drive chassis. • Maximum 115 W processor
  • Dell DR4100 | Systems Owners Manual - Page 102
    Environmental Humidity Percentage Range 10% to 80% Relative Humidity with 26 °C (78.8 °F) maximum dew point. Relative Humidity Storage 5% to 95% RH with 33 °C (91 °F) maximum dew point. Atmosphere must be non-condensing at all times. Maximum Vibration Operating Storage 0.26 Grms at 5 Hz to
  • Dell DR4100 | Systems Owners Manual - Page 103
    Environmental Conductive Dust Air must be free of conductive dust, zinc whiskers, or NOTE: Applies to data center and non-data center other conductive particles. environments. Corrosive Dust NOTE: Applies to data center and non-data center environments. • Air must be free of corrosive dust. •
  • Dell DR4100 | Systems Owners Manual - Page 104
    104
  • Dell DR4100 | Systems Owners Manual - Page 105
    on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation. NOTE: If you receive a system message
  • Dell DR4100 | Systems Owners Manual - Page 106
    > battery has failed. The battery is either missing, bad, or unable to charge due to thermal issues. Check system fans. If the problem persists, see Getting Help. Message Details Action CPU has an internal error (IERR). System Event Log and Operating System Logs may indicate that
  • Dell DR4100 | Systems Owners Manual - Page 107
    temperature (if available) and reinstall processor heat sink. If the problem persists, see Getting Help. Message Details Action CPU configuration run in a degraded state. Review the technical specifications for supported processor types. Message Details Action CPU is throttled
  • Dell DR4100 | Systems Owners Manual - Page 108
    Error Code CPU0702 CPU0703 CPU0704 Message Information Action 1. Check system and operating system logs for exceptions. If no exceptions are found, continue. 2. Turn off the system and remove input power for one minute. 3. Ensure the processor is seated correctly. 4. Reapply input power and turn
  • Dell DR4100 | Systems Owners Manual - Page 109
    Error Code FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 MEM0000 Message Information 5. If the issue persists, see Getting Help. Message Details Action Message Details Action Message Details Action Message Details Action Message Details Action Message Details Action Message Details Action Fan
  • Dell DR4100 | Systems Owners Manual - Page 110
    Error Code MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 MEM1208 Message Information Message Details Action Multi-bit memory errors detected on a memory device at location(s) . The memory module has encountered an uncorrectable error. System performance may be degraded. The operating system
  • Dell DR4100 | Systems Owners Manual - Page 111
    Error Code MEM8000 PCI1302 PCI1304 PCI1308 PCI1320 PCI1342 PCI1348 Message Information Message Details Action Correctable memory error logging disabled for a memory device at location . Errors are being corrected but no longer logged. Review system logs for memory exceptions. Reinstall
  • Dell DR4100 | Systems Owners Manual - Page 112
    not configurable. System BIOS detected memory, but was unable to configure the memory for system operation. Compare system memory installation to supported system memory configurations. Message Action Power supply failed. Remove and reinstall the power supply. If the issue persists, see
  • Dell DR4100 | Systems Owners Manual - Page 113
    or lost. Remove and reinstall the power supply at the next service window. If the issue persists, see Getting Help. Message Details power rating. Install matched power supplies and review proper configuration in this manual. Message Details Action Power supply is absent. The power
  • Dell DR4100 | Systems Owners Manual - Page 114
    persists, see Getting Help. Message Action Message Details Action Fan failure detected on power supply . Check for fan blockage. If the problem persists, see Getting Help. A power supply wattage mismatch is detected; power supply is rated for watts. Power supplies should
  • Dell DR4100 | Systems Owners Manual - Page 115
    maintain normal operations. The current power operational mode is non-redundant because of a power supply system configuration and power consumption and upgrade or install power supplies accordingly. Message exceeds capacity. Review system configuration, upgrade power supplies or reduce system power
  • Dell DR4100 | Systems Owners Manual - Page 116
    Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 SEC0031 SEC0033 Message Information Message Details Action Removable Flash Media is write protected. The card is write-protected by the physical latch on the SD card. A write-protected card cannot be used. If unintended, remove the
  • Dell DR4100 | Systems Owners Manual - Page 117
    initialize, platform status and failure events are not captured. Some management software do not report platform exceptions. Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support. Message Details Action An unknown system hardware failure detected. If
  • Dell DR4100 | Systems Owners Manual - Page 118
    exceptions occur consecutively the system may power down in fail-safe mode. 1. Review system logs for power supply exceptions. 2. Re- Getting Help. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example
  • Dell DR4100 | Systems Owners Manual - Page 119
    Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation. 119
  • Dell DR4100 | Systems Owners Manual - Page 120
    120
  • Dell DR4100 | Systems Owners Manual - Page 121
    all storage controllers and PCIe SSD documents, go to dell.com/storagecontrollermanuals . You product documentation includes: Getting Started Guide Owner's Manual Rack Installation Instructions Administrator's Guide Troubleshooting Guide Provides an overview of system features, setting up your
  • Dell DR4100 | Systems Owners Manual - Page 122
    Documentation Feedback If you have feedback for this document, write to [email protected]. Alternatively, you can click on the Feedback link in any of the Dell documentation pages, fill up the form, and click Submit to send your feedback. 122
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Dell DR4100 Systems
Owner's Manual
Regulatory Model: E14S Series
Regulatory Type: E14S001