Dell DL4000 Appliance Users Guide

Dell DL4000 Manual

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  • Dell DL4000 | Appliance Users Guide - Page 1
    Dell DL4000 Appliance User's Guide
  • Dell DL4000 | Appliance Users Guide - Page 2
    potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
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    ...20 Web console...20 Service management APIs...21 2 Working with the DL4000 Core 22 Accessing the DL4000 Core Console 22 Updating 24 Contacting the license portal server 24 Changing the AppAssure language manually 25 Changing the OS language during installation 25 Managing Core settings
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    Adjusting the nightly job time ...26 Modifying the transfer queue settings 26 Adjusting the client time-out settings 27 Configuring deduplication cache settings 27 Modifying engine settings ...28 Modifying database connection settings 29 About repositories ...29 Roadmap for managing a repository
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    Removing a protected machine from replication on the source Core 55 Removing a protected machine on the target Core 55 Removing a target Core from replication 55 Removing a source Core from replication 55 Recovering replicated data ...56 Roadmap for failover and failback ...56 Setting up an
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    84 Customizing retention policy settings 86 Viewing license information ...88 Modifying protection schedules 88 Modifying transfer settings ...89 Restarting a service ...91 Viewing machine logs ...92 Protecting a machine ...92 Deploying the agent software when protecting an agent 94 Creating
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    restore from the Core 135 Mapping volumes ...135 Viewing the recovery progress 136 Starting the restored target server 136 Repairing startup problems...136 Performing a bare metal restore for a Linux machine 137 Installing the screen utility...138 Creating bootable partitions on a Linux machine
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    Supported applications and cluster types 140 Protecting a cluster ...141 Protecting nodes in a cluster ...142 156 Generating a report from the Central Management Console 156 7 Completing a full recovery of the DL4000 Appliance 157 Creating a RAID 1 partition for the operating system 157 8
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    the recovery and update utility 158 8 Changing the host name manually 160 Stopping the Core service...160 Deleting server certificates...160 Deleting Core server and registry keys 160 help...175 Finding documentation and software updates 175 Contacting Dell...175 Documentation feedback...175 9
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    1 Introduction to Dell DL4000 Appliance This chapter provides an introduction and overview of DL4000. It describes the features, functionality, and and inefficiency of legacy tools through its core technology and support of multi-hypervisor environments including those running on VMware vSphere
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    IT departments reduce recovery windows to meet today's increasingly stringent Recovery Time Objective (RTO) and Recovery Point Objective (RPO) service-level agreements. Verified Recovery Verified Recovery enables you to perform automated recovery testing and verification of backups. It includes, but
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    storage for only what is needed. The Object Store concurrently supports everything with asynchronous I/O that delivers high throughput with minimal that is flexibly deployed within the enterprise or as a service delivered by a managed service provider. The type of deployment depends on the size
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    volumes with dependency for comprehensive protection and effective recovery. This ensures that you never have incomplete backups when you are performing recoveries. Backups are performed by using application-aware block-level snapshots. Your appliance can also perform log truncation of the protected
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    source and protected machines are paired with a Core for protection. DL4000 Core The Core is the central component of the deployment architecture. Core stores and manages all of the machine backups and provides core services for backup, recovery, and retention; replication, archival, and management.
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    company-owned data center (self-managed core) or a third-party managed service provider's (MSP's) location, or cloud environment. When replicating to a MSP slow links. In the case of a severe outage, your appliance supports failover and failback in replicated environments. In case of a comprehensive
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    , where the unit of storage allocation is a fixed-sized data block called a record. This architecture allows you to configure block-sized support for compression and deduplication. Rollup operations are reduced to metadata operations from disk intensive operations because the rollup no longer moves
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    against each other. This design ensures that deduplication cannot be used to leak data between different encryption domains. This is a benefit for managed service providers, as replicated backups for multiple tenants (customers) can be stored on a single core without any tenant being able to see or
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    with a unique Read-Match-Write (RMW) algorithm that is tightly coupled with deduplication. With RMW replication, the source and target replication service matches keys before transferring data and then replicates only the compressed, encrypted, deduplicated data across the WAN, resulting in a 10x
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    complete recovery-in-the-cloud by replicating customers' physical and virtual servers along with their data to the service provider's cloud as virtual machines to support recovery testing or actual recovery operations. Customers wanting to perform recovery-in-the-cloud can configure replication on
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    data problem by ready to be powered up with a click of a button. The supported virtual machine export types are VMware Workstation/Server on a folder; direct S3, Rackspace Cloud Block Storage, or other OpenStack-based cloud services. Alerts and event management In addition to HTTP REST API,
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    management API is a REST API. All the API operations are performed over SSL and are mutually authenticated using X.509 v3 certificates. The management service can be accessed from within the environment or directly over the Internet from any application that can send and receive an HTTPS request and
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    Configuring Browsers To Remotely Access The Core Console. 3. Perform one of the following to access the Core Console: • Log on locally to your DL4000 core server, and then double-click the Core Console icon. • Type one of the following URLs in your web browser: - https://:8006
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    NOTE: Ensure that the Internet Explorer Enhanced Security Configuration is turned on when you access the Core Web Console either locally or remotely. To turn on the Internet Explorer Enhanced Security Configuration: 1. Open Server Manager. 2. Select Local Server IE Enhanced Security Configuration
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    the Appliance tab to configure the Core. For more information about configuring the Core after initial installation, see the Dell DL4000 Appliance Deployment Guide at dell.com/support/home. Managing licenses You can manage licenses directly from the Core Console. From the console, you can change the
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    manually AppAssure allows you to change the language that you had selected while running AppAssure Appliance Configuration Wizard to any of the supported 6. Right-click and restart the services in the given order: a. Windows Management Instrumentation b. SRM Web Service c. AppAssure Core 7. Clear the
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    functions properly. For more information, see Changing The Host Name Manually. To change the Core display name: 1. Navigate to the Core for the web server. The default is 8006. 6. In the Service Port, enter a port number for the service. The default is 8006. 7. Click OK. Adjusting the nightly job
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    To modify the transfer queue settings: 1. Navigate to the Core Console. 2. Click Configuration → Settings. 3. In the Transfer Queue pane, click Change. The Transfer Queue dialog box appears. 4. In the Maximum Concurrent Transfers text box, enter a value to update the number of concurrent transfers.
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    OK. NOTE: You must restart the Core service for the changes to take effect. Modifying engine preferred IP address from your TCP/IP, click Automatically Determined • To manually enter an IP address, click Use a specific address. Preferable Port Port setting, contact Dell Support for guidance. 28
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    Modifying database connection settings To modify database connection settings: 1. Navigate to the Core Console. 2. Click Configuration → Settings 3. In the Database Connection Settings area, choose one of the following: • Click Apply Default. • Click Change. The Database Connection Settings
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    : DL4000 repositories are stored on primary storage devices. Archival storage devices such as Data Domain are not supported due to create repositories, see Provisioning selected storage. Perform the following to manually create a repository: 1. Navigate to the Core Console. 2. Click Configuration
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    , resulting in catastrophic data loss. NOTE: Repositories are stored on primary storage devices. Archival storage devices such as Data Domain are not supported due to performance limitations. Similarly, repositories must not be stored on NAS filers that tier to the cloud as these devices tend to
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    Text Box Description If this location is at the root, define a dedicated folder name (for example, Repository). The path must begin with \\. When specifying the path, use only alphanumeric characters, the hyphen, and the period (only to separate host names and domains). The letters a to z are case
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    Text Box Description Bytes per Sector Specify the number of bytes you want each sector to include. The default value is 512. Average Bytes per Specify the average number of bytes per record. The default value is 8192. Record 8. Click Save. The Repositories screen is displayed to include the
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    Enable Deduplication Optionally, enter a descriptive note about the repository. Define the number of concurrent requests that you want the repository to support. To turn off deduplication, clear this check box. To enable deduplication, select this check box. NOTE: Changing this setting only applies
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    3. Specify how to add the file for the storage location. You can choose to add the file on the local disk or on a CIFS share. • To specify a local machine, click Add file on local disk, enter the information as follows: Text Box Metadata Path Description Enter the location for storing the
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    Text Box Description If set to Sync, Windows controls the caching as well as the synchronous input/ output. Bytes per Sector Specify the number of bytes you want each sector to include. The default value is 512. Average Bytes per Specify the average number of bytes per record. The default value
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    machines. Encryption does not affect performance, as each active encryption key creates an encryption domain, thus letting a single core support multitenancy by hosting multiple encryption domains. In a multi-tenant environment, data is partitioned and deduplicated within the encryption domains
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    Adding an encryption key To add an encryption key: 1. Navigate to the Core Console. 2. Click Configuration → Security. The Encryption Keys page appears. 3. Click Actions, and then click Add Encryption Key. The Create Encryption Key dialog box displays. 4. In the Create Encryption Key dialog box,
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    . You can archive your data to the cloud using Microsoft Azure, Amazon S3, Rackspace Cloud Block Storage, or other OpenStack-based cloud services. See the following topics to manage your cloud accounts: • Adding A Cloud Account • Editing a Cloud Account • Configuring Cloud Account Settings 39
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    • Removing a Cloud Account Adding a cloud account Before you can export your archived data to a cloud, add the account for your cloud provider in the Core Console. To add a cloud account: 1. In the Core Console, click the Tools tab. 2. In the left menu, click Clouds. 3. On the Clouds page, click
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    Cloud Type Text Box Description Rackspace Cloud Block Storage User Name Enter the user name for your Rackspace cloud account. API Key Enter the API key for this account. Display Name Create a display name for this account in AppAssure; for example, Rackspace 1. 6. Click Add. The dialog box
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    core at a remote disaster recovery site. The off-site location can be a company-owned data center (self-managed core) or a third-party managed service provider's (MSP's) location or cloud environment. When replicating to an MSP, you can use built-in work flows that let you request connections and
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    • Mutual Replication. Two data centers in two different locations each contain a core and are protecting agents and serving as the off-site disaster recovery backup for each other. In this scenario, each core replicates the protected machines to the Core that is located in the other data center. •
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    Figure 8. Multi-Point Replication Architecture Diagram About seeding Replication begins with seeding: the initial transfer of deduplicated base images and incremental snapshots of the protected machines, which can add up to hundreds or thousands of gigabytes of data. Initial replication can be
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    failover and failback In the case of a severe outage in which your source core and protected machines fail, your DL Appliance supports failover and failback in replicated environments. Failover refers to switching to a redundant or standby target Core upon system failure or abnormal termination
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    the amount of data transmitted from core to core, multiple parallel streams may be required to perform at wire speeds up to the speed of a 1 GB Ethernet connection. NOTE: Bandwidth specified by the ISP is the total available bandwidth. The outgoing bandwidth is shared by all devices on the network.
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    • Set replication priority for an agent. For more information on prioritizing the replication of agents, see Setting Replication Priority For An Agent . • Monitor replication as needed. For more information on monitoring replication, see Monitoring Replication. • Manage replication settings as
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    the maximum space you want to reserve. Customer ID (optional) Recycle action Optionally, enter the customer ID that was assigned to you by the service provider. In the event that the path already contains a seed drive, select one of the following options: • Do not reuse - Does not overwrite or
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    Text Box Add all Agents to Seed Drive Build RP chains (fix orphans) Description Select the agents you want to replicate using the seed drive. Select this option to replicate the entire recovery point chain to the seed drive. This option is selected by default. Typical seeding in AppAssure
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    Text Box Description Account Select an account from the drop-down list. To select a cloud account, you must first have added it in the Core Console. Container Select a container associated with your account from the drop-down menu. Folder Name Enter the name of the folder in which the
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    host name, IP address, or FQDN for the remote core machine. Port Enter the port number that was given to you by your third-party service provider. The default port number is 8006. 4. Click Continue. 5. In the Add Remote Core dialog box, do the following: a. Select the protected machines to
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    recommended. 9. Click Start to write the seed drive to the path that you provided. 10. Send the see drive as directed by the third-party service provider. Reviewing a replication request A replication request is sent from the source core to the third-party target core. As the third party, you can
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    In the drop-down menu, click address, and host name when a Ignore to ignore or reject the replication request is submitted request. to a third-party service provider. It is listed here until the MSP accepts the request. Outstanding Seed Drives Lists seed drives that have been written but not yet
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    Section Description progress of a replication transmission. Available Actions • Change Settings - Lists the display name and lets you edit the host and port for the target core. • Add Agents - Lets you select a host from a dropdown list, select protected machines for replication, and create a seed
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    • Removing An Agent From Replication On The Source Core • Removing An Agent On The Target Core • Removing A Target Core From Replication • Removing A Source Core From Replication NOTE: Removing a source core results in the removal of all replicated machines that are protected by that core. Removing
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    Option Description Relationship Only Removes the source core from replication but retains the replicated recovery points. With Recovery Points Removes the source core from replication and deletes all replicated recovery points received from that machine. 3. In the Incoming Replication dialog
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    . 7. Start the virtual machine that now includes the exported backup information. You need to wait for the device driver software to be installed. 8. Reboot the virtual machine and wait for the agent service to start. 9. Go back to the Core Console for the target core and verify that the new agent
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    virtual machine. 16. Wait for the BMR reboot and for the agent service to restart, and then view and record the network connection details of the - Attachability - Jobs - Licensing - Log Truncation - Archive - Core Service - Export - Protection - Replication - Rollback - SMTP Server Settings -
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    : • All Events • Appliance Events • Boot CD • Security • DatabaseRetention • LocalMount • Clusters • Notification • Power Shell Scripting • Push Install • Nightly Jobs • Attachability • Jobs • Licensing • Log Truncation • Archive • Core Service • Export • Protection • Replication 59
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    be sent. For more information on specifying events to receive email alerts, see 'Configuring Notification Groups For System Events' in Dell DL4000 Appliance User's Guide. To configure an email server and email notification template: 1. From the Core, select the Configuration tab. 2. From the Manage
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    Text Box Description The default is 25. Timeout (seconds) To specify how long to try a connection before timing out, enter an integer value. It is used to establish the time in seconds when trying to connect to the email server before a time-out occurs. The default is 30 seconds. TLS Select this
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    Installer, see Downloading And Installing The Agent Installer. For more information about deploying the Agent Installer, see the Dell DL4000 Appliance Deployment Guide available at Dell.com/support/home. For access to the Local Mount Utility Installer, see About The Local Mount Utility and for more
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    DL4000 Appliance Deployment Guide available at Dell.com/support/home. About the local mount utility The Local Mount Utility (LMU) is a downloadable application that lets you mount a recovery point on a remote Core from any machine. The light-weight utility includes the aavdisk and aavstor drivers
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    a. Choose a destination folder for the LMU by clicking the Change button. NOTE: The default destination folder is C:\Program Files\AppRecovery\LocalMountUtility. b. Select whether or not to Allow Local Mount Utility to automatically send diagnostic and usage information to AppAssure Software, Inc.
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    Exploring a mounted recovery point by using the local mount utility NOTE: This procedure is not necessary if you are exploring a recovery point immediately after mounting it, as the folder containing the recovery point automatically opens upon completion of the mounting procedure. To explore a
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    NOTE: Selecting a recovery point that is already mounted causes the Mounting dialog box to prompt you to dismount the recovery point. Dismounting a recovery point by using the local mount utility To dismount a recovery point using the Local Mount Utility: 1. From the machine on which the LMU is
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    and cheap) storage. Businesses often use long-term storage for archiving both compliance and noncompliance data. The archive feature in AppAssure is used to support the extended retention for compliance and noncompliance data. It is also used to seed replication data to a remote replica core. 67
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    accommodates situations where you would want frequent archives of a machine to be saved, without the inconvenience of needing to create the archives manually. Complete the steps in the following procedure to schedule automatic archiving. To set a scheduled archive: 1. In the Core Console, click the
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    4. On the Location page of the Add Archive Wizard, select one of the following options from the Location Type drop-down list: • Local: Output location - Enter the location for the output. It defines the location path where you want the archive to reside. • Network - Output location: Enter the
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    To pause or resume scheduled archive: 1. Navigate to the Core Console, and then click the Tools tab. 2. From the Archive option, click Scheduled. 3. On the Scheduled Archive page, do one of the following: • Select the preferred archive, and then click one of the following actions as appropriate: -
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    - At day of week: Select a day of the week on which to automatically create the archive. - At time: Select the hour of the day you want to create a daily archive. • Monthly - At day of months: Select the day of the month on which to automatically create the archive. - At time: Select the hour of the
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    a fully licensed version of SQL Server procured from Microsoft or through a licensed reseller. Microsoft does not allow the use of passive SQL licenses. Attachability supports SQL Server 2005, 2008, 2008 R2, 2012 and 2014. The account used to perform the test must be granted the sysadmin role on the
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    5. Use the drop-down menus to select the instance of SQL Server installed on the Core from the following options: You can choose from: • SQL Server 2005 • SQL Server 2008 • SQL Server 2008 R2 • SQL Server 2012 • SQL Server 2014 6. Select the credential type. You can choose from: • Windows • SQL 7.
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    , 2010, and 2013. Additionally, the AppAssure Agent service account must be assigned the Organizational Administrator role in Exchange message prompts you to force a mountability check. 4. Click Yes. NOTE: For instructions on how to view the status of the attachability checks, see Viewing Events And
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    The Force Attachability Check window prompts you to indicate if you want to force a checksum check. 4. Click Yes. The system performs the checksum check. NOTE: For information on how to view the status of the attachability checks, see Viewing Events And Alerts. Forcing log truncation NOTE: This
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    Term heading Description heading • An Exchange database did not exist. • Mountability checks were not enabled. NOTE: This can apply to certain volumes within a recovery point. Yellow Red Green Indicates that the Exchange database mountability checks are enabled, but the checks have not yet run.
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    subsystem, which can be helpful for troubleshooting warnings or errors. The System Administrator User's Guide on dell.com/support/ home. manual. AppAssure will not create a repository automatically in the root directory. For more information, see the Dell DL4000 Appliance Deployment Guide
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    more resources for larger VMs. When you select the Appliance tab, the AppAssure Appliance software locates the available storage space for all supported controllers in the system and validates that the hardware meets the requirements. To complete disk provisioning for all available storage: 1. In
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    upgrade your appliance: 1. Download the Recovery and Update Utility from dell.com/support to the DL4000 Backup to Disk appliance. 2. Copy the utility to the downgrades are not supported. 7. If prompted, reboot your system. 8. After all services and applications are installed, click Proceed. 79
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    To repair your appliance: 1. Download the Recovery and Update Utility from dell.com/support to your Appliance. 2. Copy the utility to the appliance desktop and Core software downgrades are not supported. 9. If prompted, reboot your system. 10. After all services and applications are installed, click
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    4 Protecting workstations and servers About protecting workstations and servers To protect your data add the workstations and servers you want to protect in the Core Console; for example, your Exchange server, SQL Server, or your Linux server. NOTE: In this section, generally the word machine also
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    Text Box Description The Core uses the port to communicate with this machine. Repository Encryption Key Select a repository for the recovery points. Displays the repository on the Core in which to store the data from this machine. NOTE: This setting can only be changed if there are no recovery
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    To configure notification groups for system events: 1. In the Core Console, click the Machines tab. 2. From the Machines tab, perform one of the following: • Click the hyperlink for the machine that you want to modify. • In the navigation pane, select the machine that you want to modify. The
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    Text Box Description • Warning • Error NOTE: When you choose to select by type, by default, the appropriate events are automatically enabled. For example, if you choose Warning, the Attachability, Jobs, Licensing, Archive, CoreService, Export, Protection, Replication, and Rollback events are
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    Text Box Description Enable Events Notification Options Description Enter a description for the notification group. Select which events to share with the notification group. You can select All or select a subset of events to include: • BootCd • LocalMount • Metadata • Clusters • Notification •
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    Text Box Description - Port - Enter a port number for communicating with the server. 7. Click OK. Customizing retention policy settings The retention policy for a machine specifies how long the recovery points for an agent machine are stored in the repository. Retention policies are used to
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    Text Box Description • Weeks • Months • Years ...and then keep Provides a more refined level of retention. It is used as a building block to one Recovery further define how long recovery points are maintained. Point per day for n Enter a number that represents the retention period and then
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    ...and then keep one recovery point per hour for 3 days ...and then keep one recovery point per day for 4 days ...and then keep one recovery point per week for 3 weeks ...and then keep one recovery point per month for 2 months ...and then keep one recovery point per month for 1 year Newest Recovery
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    dramatic effects on your environment. Before modifying transfer settings values, refer to the Transfer Performance Tuning Guide in the Dell AppAssure knowledge base https://support.software.dell.com/appassure/kb. There are three types of transfers: Snapshots VM Export Rollback The transfer that
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    for data buffering You can adjust the performance options to best support your business needs and fine-tune the performance based on your environment sent to the Core to be processed in parallel per agent. NOTE: Dell recommends setting this value to 8. If you experience dropped packets, try
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    per Stream This setting helps to control the queuing of agents. NOTE: Dell recommends setting this value to 24. Excluded Writers Select a writer if that time, the operation is repeated. 6. Click OK. Restarting a service To restart a service: 1. In the Core Console, click the Machines tab. 2. From
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    the Tools tab, and then click Diagnostics. 4. Select the Restart Service option, and then click the Restart Service button. Viewing machine logs If you encounter any errors or issues with the machine, view the logs to troubleshoot. To view machine logs: 1. In the Core Console, click the Machines
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    data. You can select this check box to pause protection initially. You then must force a snapshot manually when you are ready to start protecting your data. For more information about manually forcing a snapshot, see Forcing A Snapshot. Under Volume Groups, you can define which volumes that you want
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    when you are ready to start data protection. For more information about manually forcing a snapshot, see topic 'Forcing A Snapshot' in Dell DL4000 Appliance User's Guide. • Repository - Select the repository in which to store data from this agent. NOTE: You can store data from multiple agents
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    Creating custom schedules for volumes To create custom schedules for volumes: 1. In the Protect Machine dialog box (for information about accessing this dialog box, see Protecting A Machine, under Volume Groups, select a volume for protection, and then click Edit. The Protection Schedule dialog
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    microsoft.net for the agent installation. Microsoft.net must be installed on any client machine prior to installing the agent either manually or by a push installation process. AppAssure lets you deploy the AppAssure Agent Installer to individual Windows machines for protection. Complete the
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    Text Box Description Automatic reboot Select to specify whether the Core starts upon the completion of the after install deployment and installation of the AppAssure Agent Installer. 4. Click Verify to validate the credentials you entered. The Deploy Agent dialog box displays a message
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    Text Box Remote Core Remote Repository Pause Schedule Description Specify the target core to which you want to replicate the agent. The name of the desired repository on the target core in which to store the replicated data from this machine. Select this check box if you want to pause replication;
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    Outbound replication can be configured to a Managed Service Provider providing off-site backup and disaster recovery service or to a self-managed core. To replicate agent data on a machine: 1. From the Core Console, click the Machines tab. 2. Select the machine that you want
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    Text Box All Operations Snapshot Description Cancels all active operations for that machine. Cancels the snapshot currently in progress. Viewing machine status and other details To view machine status and other details: 1. In the navigation pane of the Core Console, do one of the following: •
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    The Bulk Deploy feature automatically detects machines on a host and allows you to select those to which you want to deploy. Alternatively, you can manually enter host and machine information. NOTE: The machines that you are deploying must have access to the Internet to download and install bits as
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    To push the agent installation program from the Core machine: 1. From the Core machine, copy the agent installation file Agent-X64-5.x.x.xxxxx.exe to the C: \Program Files\apprecovery\core\installers directory. 2. From the Core Console, select the Configuration tab, and then click Settings. 3. In
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    to the machine. This may be because the logon credentials are incorrect, the machine is shut down, the firewall is blocking traffic, or another problem. To correct, click Edit Settings on the toolbar or the Edit link next to the machine. 9. After the machines are successfully verified, select each
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    the machine is shut down, the firewall is blocking traffic, or another problem. To correct, click Edit Settings on the toolbar or the Edit link box, the machine reboots automatically before enabling protection. • Click Manually to specify multiple machines in a list; each line represents a
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    to the machine. This may be because the logon credentials are incorrect, the machine is shut down, the firewall is blocking traffic, or another problem. To correct, click Edit Settings on the toolbar or the Edit link next to the machine. 5. After machines are verified successfully, check the box
  • Dell DL4000 | Appliance Users Guide - Page 106
    Protection Optionally, you can choose to pause protection when first run; that is, the core does not take snapshots of the machines until you manually resume protection. 5. Verify that AppAssure can connect to each machine successfully. To do this, select the check box next to each machine on the
  • Dell DL4000 | Appliance Users Guide - Page 107
    incorrect, the machine is shut down, the firewall is blocking traffic, or another problem. To correct, click Edit Settings on the toolbar or the Edit link next to before creating the snapshot. AppAssure uses a low-level volume filter driver, which attaches to the mounted volumes and then tracks all
  • Dell DL4000 | Appliance Users Guide - Page 108
    Viewing recovery points To view recovery points: 1. In the left navigation area of the Core Console, select the machine for which you want to view recovery points, and then click the Recovery Points tab. You can view information about the recovery points for the machine as described in the following
  • Dell DL4000 | Appliance Users Guide - Page 109
    You can view information about the selected volume in the expanded recovery point as described in the following table: Text Box Title Raw Capacity Formatted Capacity Used Capacity Description Indicates the specific volume in the recovery point. Indicates the amount of raw storage space on the
  • Dell DL4000 | Appliance Users Guide - Page 110
    Text Box Description Create a Windows Optionally, select the check box to specify whether the mounted recovery share for this point can be shared, and then set access rights to it including the Share name Mount and access groups. 3. Click Mount to mount the recovery point. Dismounting select
  • Dell DL4000 | Appliance Users Guide - Page 111
    mount the 23 recovery point volume b to /tmp/mount_dir the command is: m 2 23 b /tmp/mount_dir. CAUTION: You must not unmount a protected Linux volume manually. In the event you need to do this, you must execute the following command before unmounting the volume: bsctl -d . In this
  • Dell DL4000 | Appliance Users Guide - Page 112
    NOTE: The ability to delete an orphaned recovery chain is not available for replicated recovery points on a target core. To delete an orphaned recovery point chain: 1. On the Core Console, select the protected machine for which you want to delete the orphaned recovery point chain. 2. Click the
  • Dell DL4000 | Appliance Users Guide - Page 113
    disk is created during AppAssure Appliance Configuration Wizard. For more information see, Rapid Appliance Self Recovery in the Dell DL43000 Appliance Deployment Guide. Without a Windows Backup virtual disk, you cannot configure a policy or create Windows backups. Backup Status Microsoft Windows
  • Dell DL4000 | Appliance Users Guide - Page 114
    the Windows Backup Policy window. About exporting protected data from Windows machines to virtual machines AppAssure supports both a one-time export or continuous export (to support virtual standby) of Windows backup information to a virtual machine. Exporting your data to a virtual standby machine
  • Dell DL4000 | Appliance Users Guide - Page 115
    Windows or Linux machines to VMware, ESXi, Hyper-V, and Oracle VirtualBox. NOTE: The Appliance tab displays all the virtual machines but only supports the management of Hyper-V and ESXi virtual machines. To manage the other virtual machines use the hypervisor management tools. NOTE: The virtual
  • Dell DL4000 | Appliance Users Guide - Page 116
    Exporting backup information from your Microsoft Windows machine to a virtual machine In AppAssure you can export data from your Microsoft Windows machines to a virtual machine (VMware, ESXi, Hyper-V, and Oracle VirtualBox) by exporting all of the backup information from a recovery point as well as
  • Dell DL4000 | Appliance Users Guide - Page 117
    Performing a continuous (virtual standby) ESXi export To perform a continuous (virtual standby) ESXi export: 1. In the Select Export Type dialog box, click Continuous (Virtual Standby). 2. Click Next. The Virtual Standby Recovery Point to VMware vCenter Server/ESXi dialog box is displayed. 3. Enter
  • Dell DL4000 | Appliance Users Guide - Page 118
    Exporting Windows data using VMware workstation export In AppAssure, you can choose to export data using VMware Workstation Export by performing a onetime or continuous export. Complete the steps in the following procedures to export using VMware Workstation Export for the appropriate type of export
  • Dell DL4000 | Appliance Users Guide - Page 119
    Text Box Memory Description NOTE: It is recommended to use a name that is derived from the agent name or one that matches the agent name. You can also create a name derived from the hypervisor type, IP address or DNS name. Specify the memory for the virtual machine. • Click Use the same amount of
  • Dell DL4000 | Appliance Users Guide - Page 120
    export. Complete the steps in the following procedures to export using Hyper-V Export for the appropriate type of export. Your DL Appliance supports first-generation Hyper-V export to the following hosts: • Windows 8 • Windows 8.1 • Windows Server 2008 • Windows Server 2008 R2 • Windows Server 2012
  • Dell DL4000 | Appliance Users Guide - Page 121
    export; for example, 4096 MB. (recommended) 7. To specify the disk format, next to Disk Format, click one of the following: • VHDX • VHD NOTE: Hyper-V Export supports VHDX disk formats if the target machine is running Windows 8 (Windows Server 2012) or higher. If the VHDX is not
  • Dell DL4000 | Appliance Users Guide - Page 122
    and to start the export. Performing a continuous (virtual standby) Hyper-V export NOTE: Only the 3 TB with 2 VMs configuration of DL1000 supports the one-time export and continuous export (virtual standby) capabilities. To perform a continuous (virtual standby) Hyper-V export: 1. In the Core
  • Dell DL4000 | Appliance Users Guide - Page 123
    . NOTE: To perform this type of export, you should have Oracle VirtualBox installed on the Core machine. VirtualBox Version 4.2.18 or higher is supported for Windows hosts. Performing a one-time Oracle VirtualBox export Complete the steps in this procedure to perform a one-time export to Oracle
  • Dell DL4000 | Appliance Users Guide - Page 124
    Option Target Path Description Specify a local or remote target path to create the virtual machine. NOTE: The target path should not be a root directory. If you specify a network share path, you will need to enter valid logon credentials (user name and password) for an account that is registered on
  • Dell DL4000 | Appliance Users Guide - Page 125
    4. Enter the parameters for accessing the virtual machine as described in the following table. Option Description Virtual Machine Name Enter a name for the virtual machine being created. NOTE: It is recommended to use a name that is derived from the agent name or one that matches the agent name.
  • Dell DL4000 | Appliance Users Guide - Page 126
    VM Management for Hyper-V and ESXi virtual standby(s) Field Agent / VM Information Description Agent Name: Indicates the name of the protected machine for which you have created virtual standby. VM Name: Indicates the name of the VM. NOTE: It is recommended to use a name that is derived from the
  • Dell DL4000 | Appliance Users Guide - Page 127
    Field Description • Not Performed 2. If an export is currently in progress, percentage of export is displayed. Hypervisor Information Last Export: Indicates the time of last export. Name: Indicates the name of the Hypervisor on which VM is created. Status: Indicates the status of connection to
  • Dell DL4000 | Appliance Users Guide - Page 128
    The maximum number of VNAs per VM depends on the type of hypervisor. For Hyper-V you can add up to 8 adapters for every virtual machine. To create a virtual network adapter: 1. Navigate to the VM Management page. 2. Click the Add Network Adapter button associated with the VM to add a VNA. NOTE: Do
  • Dell DL4000 | Appliance Users Guide - Page 129
    In AppAssure, a rollback is the process of restoring the volumes on a machine from recovery points. NOTE: Rollback functionality is also supported for your protected Linux machines by using the command-line aamount utility. For more information, see Performing A Rollback For A Linux Machine
  • Dell DL4000 | Appliance Users Guide - Page 130
    command-line aamount utility. CAUTION: Do not attempt to perform a rollback on the system or root (/) volume. NOTE: Rollback functionality is supported for your protected Windows machines within the Core Console. For more information, see Performing A Rollback. To perform a rollback for a volume on
  • Dell DL4000 | Appliance Users Guide - Page 131
    . CAUTION: Do not unmount a protected Linux volume manually. In the event that you need to manually unmount a protected Linux volume, you must execute the hardware upgrade or server replacement. BMR functionality is also supported for your protected Linux machines using the command-line aamount
  • Dell DL4000 | Appliance Users Guide - Page 132
    restored; therefore, it must contain the correct network and mass storage drivers. If you anticipate that you will be restoring to different hardware from that is used for optical disk media for the exchange of data. It supports various operating systems, such as Windows. An ISO image is the archive
  • Dell DL4000 | Appliance Users Guide - Page 133
    to the recovery console, you must configure and use the UltraVNC. You cannot log on using Microsoft Terminal Services while using the boot CD. Injecting drivers in a boot cd Driver injection is used to facilitate the operability between the recovery console, network adapter, and storage on the
  • Dell DL4000 | Appliance Users Guide - Page 134
    target server If you are restoring to dissimilar hardware, you must inject storage controller, RAID, AHCI, chipset and other drivers if they are not already on the boot CD. These drivers make it possible for the operating system to operate all devices on your target server successfully. If you are
  • Dell DL4000 | Appliance Users Guide - Page 135
    you clicked Driver Injection in step 3, click Add Driver. If you clicked Load driver in step 3, click Open. The selected drivers are injected and to map volumes to the disks on the target server automatically or manually. For automatic disk alignment, the disk is cleaned and repartitioned and
  • Dell DL4000 | Appliance Users Guide - Page 136
    open the Universal Recovery Console by reloading the boot CD. 2. In the Universal Recovery Console, click Driver Injection. 3. In the Driver Injection dialog, click Repair Boot Problems. The startup parameters in the target server boot record are automatically repaired. 4. In the Universal Recovery
  • Dell DL4000 | Appliance Users Guide - Page 137
    base image. Before you can perform a BMR for a Linux machine, you first must do the following: • Obtain a BMR Live CD file from AppAssure support, which includes a bootable version of Linux. NOTE: You can also download the Linux Live CD file from the license portal at https:// licenseportal.com
  • Dell DL4000 | Appliance Users Guide - Page 138
    rollback to the same disk, setting up the bootloader is not necessary. CAUTION: Do not unmount a protected Linux volume manually. In the event that you need to manually unmount a protect Linux volume, you must execute the following command before unmounting the volume: bsctl -d In
  • Dell DL4000 | Appliance Users Guide - Page 139
    4. Verify that the Universally Unique Identifier (UUID) contains the new volumes by using either the blkid command or the ll /dev/disk/by-uuid command. 5. Verify that /etc/fstab contains the correct UUIDs for the root and boot volumes. 6. Install Grand Unified Bootloader (GRUB) by using the
  • Dell DL4000 | Appliance Users Guide - Page 140
    to configure settings just for that node and the associated local volumes. Supported applications and cluster types To protect your cluster properly, you must have R2 2008, 2008 R2, 2012 The supported disk types include: • GUID partition table (GPT) disks greater than 2 TB • Dynamic disks 140
  • Dell DL4000 | Appliance Users Guide - Page 141
    • Basic disks The supported mount types include: • Shared drives that are connected as drive letters (for example, D:) • Simple dynamic volumes on a single physical disk (not striped, mirrored, or spanned
  • Dell DL4000 | Appliance Users Guide - Page 142
    b. In the Volumes dialog box, select the volume(s) to protect, and click Edit. c. In the Protection Schedule dialog box, select one of the schedule options for protecting your data as described in the following table. Text Box Description Interval You can choose from: • Weekday - To protect data
  • Dell DL4000 | Appliance Users Guide - Page 143
    4. Click Protect to start protecting this machine with default protection settings. NOTE: The default settings ensure that all volumes on the machine are protected with a schedule of every 60 minutes. 5. To enter custom settings for this machine, (for example, to change the Display name, add
  • Dell DL4000 | Appliance Users Guide - Page 144
    • Modifying Cluster Settings • Configuring Cluster Event Notifications • Modifying the Cluster Retention Policy • Modifying Cluster Protection Schedules • Modifying Cluster Transfer Settings Modifying cluster settings After adding a cluster, you can easily modify basic settings (for example,
  • Dell DL4000 | Appliance Users Guide - Page 145
    3. Select one of the options described in the following table. Text Box Description Use Core alert settings This adopts the settings used by the associated core: a. Click Apply. b. Complete Step 5. Use Custom alert This lets you configure custom settings. Proceed to Step 4. settings 4. If you
  • Dell DL4000 | Appliance Users Guide - Page 146
    , select the cluster that you want to modify. 2. Click the Configuration tab, and then click Protection Settings. 3. Follow the instructions for modifying the protection settings as described in Modifying Protection Schedules, starting with Step 2. Modifying cluster transfer settings In AppAssure
  • Dell DL4000 | Appliance Users Guide - Page 147
    3. Modify the protection settings as described in Modifying Protection Schedules, beginning with Step 2. Converting a protected cluster node to an agent In AppAssure, you can convert a protected cluster node to an AppAssure agent so that it is still managed by the Core, but it is no longer part of
  • Dell DL4000 | Appliance Users Guide - Page 148
    Viewing summary information To view summary information: 1. Do one of the following: • In the Core Console, click the Machines tab, and then select the cluster that you want to view. • In the left Navigation area, under Clusters, select the cluster that you want to view. 2. On the Summary tab, you
  • Dell DL4000 | Appliance Users Guide - Page 149
    the Pause Protection dialog box, select one of the options described as follows: Text Box Pause until resumed Description Pauses the snapshot until you manually resume protection. To resume protection, click the Actions menu and then click Resume. Pause for Lets you specify an amount of time in
  • Dell DL4000 | Appliance Users Guide - Page 150
    disk. It can be regenerated automatically or by using cluster service functionality. Replicating cluster data When you are replicating data for want to replicate from source to target. For more information and instructions on replicating data, see Replicating Agent Data On A Machine. Removing
  • Dell DL4000 | Appliance Users Guide - Page 151
    Option Description Keep Recovery Points To keep all currently stored recovery points for this cluster. Remove Recovery To remove all currently stored recovery points for this cluster from the Points repository. Removing cluster nodes from protection Complete the steps in the following
  • Dell DL4000 | Appliance Users Guide - Page 152
    Viewing a cluster or node report You can create and view compliance and errors reports about AppAssure activities for your cluster and individual nodes. The reports include AppAssure activity information about the cluster, node, and shared volumes. For more information about AppAssure reporting, see
  • Dell DL4000 | Appliance Users Guide - Page 153
    for multiple core and agent machines. You can choose to view reports online, print reports, or export and save them in one of several supported formats. The formats from which you can choose are: • PDF • XLS • XLSX • RTF • MHT • HTML • TXT • CSV • Image About the reports toolbar The toolbar
  • Dell DL4000 | Appliance Users Guide - Page 154
    • Core • Protected Agent • Type • Summary • Status • Error • Start Time • End Time • Time • Total Work About errors reports Errors Reports are subsets of the Compliance Reports and are available for Cores and AppAssure Agents. Errors Reports include only the failed jobs listed in Compliance Reports
  • Dell DL4000 | Appliance Users Guide - Page 155
    • Compression/Dedupe Ratio Agents summary The Agents portion of the Core Summary Report includes data for all agents protected by the selected core. Details about the agents are presented in a column view with the following categories: • Name • Protected Volumes • Total protected space • Current
  • Dell DL4000 | Appliance Users Guide - Page 156
    About the Central Management Console Core reports Your DL Appliance lets you generate and view compliance, error, and summary information for multiple Cores. Details about the Cores are presented in column views with the same categories described in this section. Generating a report from the Central
  • Dell DL4000 | Appliance Users Guide - Page 157
    disks that contain data. To create a RAID 1 partition: 1. Ensure that the disks in slots 0 and 1 are known working disks. 2. Boot the DL4000 Backup to Disk appliance. 3. When prompted during the boot process, press . The PERC BIOS Configuration Utility screen is displayed. 4. Highlight the
  • Dell DL4000 | Appliance Users Guide - Page 158
    , the extracted drivers are automatically installed during the operating system installation. Running the recovery and update utility To run the Recovery and Update Utility: 1. Download the Recovery and Update Utility from dell.com/support. 2. Copy the utility to the desktop of the DL4000 Backup to
  • Dell DL4000 | Appliance Users Guide - Page 159
    8. After all services and applications are installed, click Proceed. The AppAssure Appliance Recovery wizard Recovery phase begins. 10. Click Next after viewing the warning about AppAssure services being shut down. The virtual disks for repositories and any virtual standby machines are restored
  • Dell DL4000 | Appliance Users Guide - Page 160
    DL4000 Backup to Disk Appliance. If you change the hostname at a later time using Windows System Properties, you must perform the following steps manually to ensure that the new host name takes effect and the appliance functions properly: 1. Stop AppAssure Core service 2.
  • Dell DL4000 | Appliance Users Guide - Page 161
    Launching the Core with the new host name To launch the Core using the new host name that you created manually: 1. Start AppAssure Core services. 2. Right-click the AppAssure 5 Core icon on the desktop, and then click Properties. 3. Replace the old server name with the new . For
  • Dell DL4000 | Appliance Users Guide - Page 162
    9 Appendix A- scripting About powershell scripting Windows PowerShell is a Microsoft .NET Framework-connected environment designed for administrative automation. AppAssure includes comprehensive client software development kits (SDKs) for PowerShell scripting that enables administrators to automate
  • Dell DL4000 | Appliance Users Guide - Page 163
    { get; set; } Gets or sets the maximum number of times a failed transfer is retried before it is presumed failed. public Guid ProviderId{ get; set; } Gets or sets the GUID of the VSS provider to use for snapshots on this host. Administrators typically accept the default. public Gets or sets the
  • Dell DL4000 | Appliance Users Guide - Page 164
    or sets the timeout for network write operations related to this transfer. Table 6. BackgroundJobRequest (namespace Replay.Core.Contracts.BackgroundJobs) Method public Guid AgentId { get; set; } Description Gets or sets the ID of the agent. public bool IsNightlyJob { get; set; } Gets or sets the
  • Dell DL4000 | Appliance Users Guide - Page 165
    from the parameter, BackgroundJobRequest. TakeSnapshotResponse (namespace Replay.Agent.Contracts.Transfer) Method Description public Guid SnapshotSetId { get; set; } Gets or sets the GUID assigned by VSS to this snapshot. public VolumeSnapshotInfoDictionary VolumeSnapshots { get; set; } Gets
  • Dell DL4000 | Appliance Users Guide - Page 166
    job is a log truncation. public uint LatestEpochSeenByCore { get; set; } Gets or sets latest epoch value. public Guid SnapshotSetId { get; set; } Gets or sets the GUID assigned by VSS to this snapshot. public VolumeSnapshotInfoDictionary VolumeSnapshots { get; set; } Gets or sets the collection
  • Dell DL4000 | Appliance Users Guide - Page 167
    Method public bool ForceBaseImage { get; set; } public bool IsLogTruncation { get; set; } public uint LatestEpochSeenByCore { get; set; } Description Gets or sets the value indicating whether the base image was forced. Gets or sets the value indicating whether the job is a log truncation. Gets or
  • Dell DL4000 | Appliance Users Guide - Page 168
    Method Description public override bool Equals(object obj) Determines whether this instance and a specified object, which must also be a VolumeNameCollection object, have the same value. (Overrides Object.Equals(Object).) public override int GetHashCode() Returns the hash code for this
  • Dell DL4000 | Appliance Users Guide - Page 169
    # building path to Agent's Common.Contracts.dll and loading this assembly $regLM = [Microsoft.Win32.Registry]::LocalMachine $regLM = $regLM.OpenSubKey('SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall \AppRecovery Agent 5') $regVal = $regLM.GetValue('InstallLocation') $regVal = $regVal + 'Common.
  • Dell DL4000 | Appliance Users Guide - Page 170
    Postexportscript.ps1 The PostExportScript is executed on the Core side after any export job. NOTE: There are no input parameters for the PostExportScript when used to execute once on the exported agent after initial startup. The regular agent contains this script in the PowerShell script folder as
  • Dell DL4000 | Appliance Users Guide - Page 171
    } $AgentsCollection = $Agents -as "System.Collections.Generic.List``1[System.Guid]" if($AgentsCollection -eq $null) { echo 'AgentsCollection parameter is null '; } else { echo 'Agents GUIDs:' foreach ($a in $AgentsCollection) { echo $a } } break; } #
  • Dell DL4000 | Appliance Users Guide - Page 172
    echo 'AgentId:' $ChecksumCheckJobRequestObject.AgentId; echo 'IsNightlyJob:' $ChecksumCheckJobRequestObject.IsNightlyJob; } break; } # working with Log Truncation Job TransferJob { $TransferJobRequestObject = $TransferJobRequest -as [Replay.Core.Contracts.Transfer.TransferJobRequest]; echo 'Transfer
  • Dell DL4000 | Appliance Users Guide - Page 173
    } $AgentsCollection = $Agents -as "System.Collections.Generic.List``1[System.Guid]" if($AgentsCollection -eq $null) { echo 'AgentsCollection parameter is null '; } else { echo 'Agents GUIDs:' foreach ($a in $AgentsCollection) { echo $a } } break; } #
  • Dell DL4000 | Appliance Users Guide - Page 174
    # working with Log Truncation Job TransferJob { $TransferJobRequestObject = $TransferJobRequest -as [Replay.Core.Contracts.Transfer.TransferJobRequest]; echo 'Transfer job results:'; if($TransferJobRequestObject -eq $null) { echo 'TransferJobRequestObject parameter is null'; } else { echo '
  • Dell DL4000 | Appliance Users Guide - Page 175
    active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your
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Dell DL4000 Appliance
User's Guide