Dell DL1000 Appliance Release Notes
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- Dell DL1000 | Appliance Release Notes - Page 1
Dell DL1000 Appliance Release Notes - Dell DL1000 | Appliance Release Notes - Page 2
potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property - Dell DL1000 | Appliance Release Notes - Page 3
Contents 1 Introduction...5 About DL1000 Dell Appliance...5 About DL Appliance Software...5 Other information you may job with an error status is created...12 AppAssure Core upgrade fails when performed manually 13 Unable to recover the Appliance with Windows Recovery Wizard when booting from a - Dell DL1000 | Appliance Release Notes - Page 4
random drive letter is assigned to the Repository VD 15 Dell DL Appliance Applications fail with an error during the Recovery to offline...18 Non-RAID 1 configurations are not supported on your appliance 18 Installing the wrong RUU causes OpenManage Server Administrator service is disabled 18 - Dell DL1000 | Appliance Release Notes - Page 5
restrictions for the Dell DL1000 Appliance running AppAssure and Rapid Recovery. About DL1000 Dell Appliance The DL1000 appliance is designed can also archive to the cloud, to a Dell DL series backup and recovery appliance, or to a supported system of your choice. With the DL Appliance software - Dell DL1000 | Appliance Release Notes - Page 6
configuring and managing the system. Release Notes Provides product information and additional information on the Dell DL1000 Appliance. Interoperability Guide Provides information on supported software and hardware for your appliance as well as usage considerations, recommendations, and rules - Dell DL1000 | Appliance Release Notes - Page 7
7. Click OK. For more detailed information, see Dell Software License Portal User Guide available at http:// documents.software.dell.com/AppAssure/. 7 - Dell DL1000 | Appliance Release Notes - Page 8
tab in the Portuguese Rapid Recovery core. The backup link points to the Backup page in the Appliance tab. You can navigate to the page manually. VM operation buttons are missing on the VM Management page Description Workaround/ Solution VM operations buttons (start/stop) are not available on VM - Dell DL1000 | Appliance Release Notes - Page 9
Winbackup feature does not function using the Backup now button Description Workaround/ Solution The Winbackup feature can't be forced using the Backup now button on the View Windows Backup Policy. The Backup now button is inactive on the popup page. Click the Backup now button on the Appliance - Dell DL1000 | Appliance Release Notes - Page 10
to start after a reboot Description Workaround/ Solution When using the Dell DL Appliance Recovery and Update Utility (RUU), a failed script error message appears after a system reboot. The core services cannot be started automatically. Manually restart the RUU, wait until it completes and then - Dell DL1000 | Appliance Release Notes - Page 11
the startAA.vbs script does not open the Core Console but displays a Windows Script Host error. After upgrading to Rapid Recovery 6.0, manually start the Core Console by clicking the icon on the desktop. Error displayed when remounting volumes Description When recovering a DVM repository the - Dell DL1000 | Appliance Release Notes - Page 12
AppAssure NOTE: It is recommended that you change the host name by using the AppAssure Appliance Configuration Wizard. If the configuration has completed, then manually change the computer name to the previous name. NOTE: Do not create or delete Virtual Disks on the HDDs. This can create issues with - Dell DL1000 | Appliance Release Notes - Page 13
upgrade fails when performed manually Description Workaround/ Solution This issue occurs when trying to upgrade the Core outside the Recovery and Update Utility (RUU) process. Before performing the Core update, stop the following services: • Dell Storage Management Web Service • DSM SA Connection - Dell DL1000 | Appliance Release Notes - Page 14
are displayed in the AppAssure Core (lowerright corner of the screen) and the AppAssure Event log. Restart the Core, WMI and SRM Web Service services, then empty the browser cache and restart the browser. Figure 1. Nonlocalized messages displayed in the AppAssure Core and the AppAssure Event log 14 - Dell DL1000 | Appliance Release Notes - Page 15
new host name to take effect, manually change the hostname through the operating installing Dell DL Appliance during the Recovery and Update Utility (RUU). Contact support. Dell storage management Web service. Try restarting the Windows Management Instrumentation service, and then restart the Dell - Dell DL1000 | Appliance Release Notes - Page 16
still persist, contact Dell support further assistance. Reboot your appliance to join the domain. Error message displayed while provisioning storage in AppAssure Appliance Configuration Wizard Description Workaround/ Solution After recovering DL1000 Appliance using Dell DL Recovery and Update - Dell DL1000 | Appliance Release Notes - Page 17
does not respond. The rotating progress button is stuck. 1. Restart Internet Information Service Manager. 2. Restart the services in the given order: a. Windows Management Instrumentation b. SRM Web Service c. AppAssureCore 3. Clear the browser cache. 4. Refresh the page. VM Operations buttons for - Dell DL1000 | Appliance Release Notes - Page 18
are not supported on your appliance The user cannot manually provision storage in a non-RAID 1 configuration because AppAssure supports RAID-1 go to www.Dell.com/support, click Servers, Storage, & Networking → PowerVault → Dell DL1000 → Drivers & downloads → Category → IDM → Dell PowerVault DL - Dell DL1000 | Appliance Release Notes - Page 19
between the various subsystems in the DL1000 Appliance. Restart the DSM SM Data Manager service. OpenManage Server Administrator fails to install Manually delete OpenManage by clicking Start → Control Panel → Uninstall a program → Dell OpenManage Systems Management Software, and then manually - Dell DL1000 | Appliance Release Notes - Page 20
Desktop shortcut for AppAssure not displayed for domain users Description Workaround/ Solution For domain users without administrator privileges, the desktop shortcut for AppAssure software is not displayed. The AppAssure software desktop shortcut is displayed only for users with administrator - Dell DL1000 | Appliance Release Notes - Page 21
error occurred. Click 'Back' to try again. If the issue persists, contact Dell Support for assistance 1. Close the AppAssure Appliance Configuration Wizard. 2. Manually restart AppAssure services. 3. Restart the AppAssure Appliance Configuration Wizard. Removal Of USB Drive Fails Description - Dell DL1000 | Appliance Release Notes - Page 22
varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues, go to software.dell.com/ support. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill up the form, and
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Dell DL1000 Appliance
Release Notes