Dell Chromebook 5190 Education Chromebook 5190 Owners Manual
Dell Chromebook 5190 Education Manual
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- Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 1
Chromebook 5190 Owners Manual Regulatory Model: P28T Regulatory Type: P28T001 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 2
use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 3
Contents 1 Working on your computer...5 Safety precautions...5 Standby power...5 Bonding ...5 Electrostatic discharge-ESD protection...5 ESD field service kit ...6 Transporting sensitive components...7 Before working inside your computer...7 After working inside your computer...7 2 Removing and - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 4
mode...53 Coreboot and U-boot Custom Firmware...53 Chrome vs Chromium OS...54 View system information...54 6 Diagnostic and troubleshooting...58 Basic troubleshooting...58 Power issues...58 CROSH...62 CROSH commands...63 Chrome commands...65 Commonly used CROSH command...71 Check battery charging - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 5
before performing any disassembly instructions. Observe the following safety potential. This is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a bonding wire, that may not be obvious, such as intermittent problems or a shortened product life span. As the - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 6
errors, etc. The more difficult type of damage to recognize and troubleshoot is the intermittent (also called latent or "walking wounded") failure. , the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 7
parts separate from all insulator parts while performing service and that they use anti-static bags for apart for a stable base, and point your toes out. 2 Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load. 3 Lift with your legs, - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 8
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. 1 Replace the battery. 2 Replace the base cover. 3 Connect any external devices, such as a port replicator or media base, and replace any - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 9
2 Removing and installing components microSD card Removing microSD card 1 Follow the procedure in Before working inside your computer. 2 Press in on the microSD card to release it from the computer. 3 Remove the microSD card from the computer. Installing microSD card 1 Slide the SD card into its - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 10
b Pry the base cover from the edge using a plastic scribe [1] and lift the base cover from the system [2]. NOTE: After removing the base cover screws, on-site technicians must take care to remove the base cover carefully. There are prying recess points next to the left and right hinges which will - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 11
c Lift the base cover away from the system. Removing and installing components 11 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 12
Installing the base cover 1 Toe in the base cover front edge into the system. 2 Press the edges of the cover until it clicks into place. 3 Replace the M2.5x7.5 screws to secure the base cover to the system. 4 Install the microSD card. 5 Follow the procedure in After working inside your computer. - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 13
d Remove the single (M2x3) screw and lift the left metal bracket that secures the battery cable to the connector on the battery [1, 2]. e Unroute the battery cable [3]. f Peel the adhesive that secures the battery cable to the system board [4]. Removing and installing components 13 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 14
g Remove the 3 (M2x3) screws that secure the battery to the system [1]. h Lift the battery away from the system [2]. 14 Removing and installing components - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 15
Installing the battery 1 Insert the battery into the slot on the system. 2 Replace the 3 (M2x3) screws that secure the battery to the system. 3 Route the battery cable and connect the cable to the connector on the system board. 4 Affix the 2 adhesive tap to secure the cable to the system board. 5 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 16
d Lift the speaker away from the system. 16 Removing and installing components - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 17
Installing speaker 1 Place the speakers into the slots on the system. 2 Route the speaker cable through the retention clips in the routing channel. 3 Affix the adhesive tape to secure the speaker cable to the system. 4 Connect the speaker cable to the connector on the system board. 5 Install the: a - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 18
Installing WLAN card 1 Insert the WLAN card into the slot on the system. 2 Connect the WLAN antenna cables to the connectors on the WLAN card. 3 Place the WLAN card bracket to secure the WLAN cables to the WLAN card. 4 Replace the single (M2x3) screw to secure the WLAN card bracket to the system. 5 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 19
Input Output board Removing Input Output board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a microSD card b base cover c battery 3 To remove the Input Output board (I/O board): a Lift the latch and, disconnect the two I/O cables from the connector on the I/O board - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 20
Installing Input output board 1 Place the Input output (I/O) board to its slot in the system. 2 Replace the 2 (M2x3) screws to secure the I/O board to the system board. 3 Connect the two I/O cables and close the latch to secure it to the I/O board. 4 Place the I/O bracket and replace the 2 (M2x4) - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 21
Touchpad Removing the touchpad 1 Follow the procedure in Before working inside your computer. 2 Remove the: a microSD card b base cover c battery 3 To remove the touchpad: a Remove the 3 (M2x3) screws that secure the touchpad bracket to the system [1]. b Remove the touchpad bracket [2]. c Lift the - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 22
e Remove the 3 (M2x2) screws that secure the touchpad frame to the system [1]. f Lift the touchpad away from the system [2]. 22 Removing and installing components - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 23
Installing the touchpad 1 Place the touchpad into its slot on the system. 2 Replace the 3 screws to secure the touchpad frame to the system. 3 Connect the touchpad cable to the connector in the touchpad frame. 4 Affix the adhesive tape to secure the touchpad frame to the system. 5 Place the touchpad - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 24
c Turn the system and carefully pull the keyboard cable through the gap in the palm rest. d Lift the keyboard away from the system. 24 Removing and installing components - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 25
Removing and installing components 25 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 26
Installing keyboard 1 Carefully insert the keyboard cable through the gap on the palm rest before securing the keyboard onto the system. 2 Align the keyboard trim with the tabs on the system, and press it until it clicks into place. 3 Turn the system and connect the keyboard cable to the connector - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 27
System board Removing system board 1 Follow the procedure in Before working inside your computer. 2 Remove the: a microSD card b base cover c battery d WLAN 3 To remove the system board: a Lift the latch and, disconnect the 2 Input/Output cables from the connector on the system board [1]. b Lift the - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 28
j Remove the single (M2x4) screw that secures the system board bracket to the system [1]. k Lift the system board bracket [2] and release the hook on the bracket from the retention tab in the system [3]. 28 Removing and installing components - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 29
l Remove the 3 (M2x3) screws that secure the system board to the system [1]. m Lift the system board away from the system [2]. Removing and installing components 29 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 30
board replacement, the technician needs to run the RMA Shim. The RMA Shim USB Key is dispatched with service replacement System Board. A tech sheet kitted with the RMA Shim USB Key contains instructions to run the RMA Shim. Installing system board 1 Align the screw holes on the system board with the - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 31
f Turn the system. Removing and installing components 31 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 32
g Place the system in a 90° position on the edge of a plane surface with the display facing down. h Remove the 6 (M2.5x5) display hinge bracket screws that secure the display assembly to the system [1]. i Lift the display assembly away from the system [2]. Installing display assembly 1 Place the - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 33
Display bezel Removing display bezel 1 Follow the procedure in Before working inside your computer. 2 Remove the: a microSD card b base cover c battery d display assembly 3 To remove the display bezel: a Remove the Mylar caps that cover the screws securing the display bezel to the display assembly. - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 34
c Pry the edges to release the display bezel from the display assembly. 34 Removing and installing components - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 35
Installing display bezel 1 Place the display bezel on the display assembly. 2 Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly. 3 Replace the 4 screws to secure the display bezel to the display assembly 4 Replace the - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 36
b Peel the adhesive tape that secures the eDP cable to the display panel [1]. c Lift the latch and, disconnect the display cable from the connector in the display panel [2, 3]. 36 Removing and installing components - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 37
d Lift the display panel away from the display assembly. Removing and installing components 37 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 38
Installing display panel 1 Connect the eDP cable to the connector, and affix the tape. 2 Replace the display panel to align with the screw holders on the display assembly. 3 Replace the 4 screws to secure the display panel to the display assembly. 4 Install the: a display bezel b display assembly c - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 39
b Lift the display hinge away from the display assembly. Installing display hinge 1 Place the display hinge cover on the display assembly. 2 Replace the 2 (M2x3) screws and 4 (M2.5x2.5) screws to secure the display hinge to the display assembly. Removing and installing components 39 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 40
3 Install the: a display panel b display bezel c display assembly d battery e base cover f microSD card 4 Follow the procedure in After working inside your computer. Display cable Removing display cable 1 Follow the procedure in Before working inside your computer. 2 Remove the: a microSD card b - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 41
Installing display cable 1 Route the display cable to its slot in the display assembly. 2 Install the: a display panel b display bezel c display assembly d battery e base cover f microSD card 3 Follow the procedure in After working inside your computer. Camera Removing camera 1 Follow the procedure - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 42
d Lift the camera away from the display assembly. Installing camera 1 Align and place the camera to its slot in the display assembly. 2 Connect the camera cable to the connector on the display assembly. 3 Affix the adhesive tape to secure the camera cable to the system. 4 Install the: a display - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 43
a microSD card b base cover c battery d speaker e input and output board f WLAN card g touchpad h keyboard i system board j display assembly 3 The component you are left with is the palmrest. 4 Install the following in the palmrest: a display assembly b system board c keyboard d touchpad e WLAN - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 44
3 Technology and components This chapter details the technology and components available in the system. Topics: • Keyboard • Touchpad • Bluetooth Keyboard Dell Chromebook 5190 keyboards have a few extra features to help you browse the web effortlessly and efficiently. The keyboard contains a - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 45
Special keys Reload current page Enter Immersive mode, which hides the tabs and launcher Enter Overview mode, which shows all windows Decrease screen brightness Increase screen brightness Mute Decrease the volume Increase the volume Search applications and the web at the same time. On a - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 46
screen. Touchpad This page contains information for Dell Chromebook 5190 touchpad gestures. The following table lists some gestures and actions supported by the Chromebook touchpad: Table 3. Touch pad gestures Touchpad gestures Gestures Explanation Simply move your finger across the touchpad - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 47
the Bluetooth accessories with your Chromebook, first check if your Chromebook supports Bluetooth. You will then need to pair it with the accessory the device and show you steps to pair it. You will see these instructions only if your chrome device does not already have a similar device connected or - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 48
4 Product specification for Chromebook 5190 This topics lists out the technical specifications for your computer. Table 4. Specifications Type Model Number Processor family Operating System Memory configurations Feature Chromebook 5190 Intel Apollo Lake Celeron Dual Core N3350 and Quad Core - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 49
Weight Dimension Touch: 1357.0 g (2.99 lb) Non-Touch: 1280.7 g (2.82lb) • Height (Non-touch): 20.75 mm (0.81 inch) • Height (Touch): 20.75 mm (0.81 inch) • Width: 303.9 mm (11.96 inch) • Depth: 207.9 mm (8.18 inch) Product specification for Chromebook 5190 49 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 50
5 This section provides information about the operating system, commands, and bundled software for Dell . Software Topics: • Operating system • View system information Operating system This page contains information about the operating system used by the Dell Chromebook 5190. Chrome OS - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 51
and synchronised in the cloud. • Access to the Chrome web app store • Killer web apps • The latest Intel Core processors • Fun games • Built-in support for popular file types and external devices For more information about the Chrome OS, please visit the Chrome OS training page. Verified Boot Read - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 52
The Developer Mode switch turns off verified boot (at the Kernel stage) to enable users to run Chromium OS (or other OS). The BIOS is always verified. Disk Partition Map There are two copies of Chrome OS on disk: an active copy and a backup copy. Each copy consists of a kernel partition and a root - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 53
Developer and Recovery mode Table 5. Developer and Recovery mode Developer Mode Recovery Mode • Used to boot without verification. • Can be turned on via key combination during boot. • Stateful partition is wiped during transitions. • Used in the factory to boot test image. • Allows a user to - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 54
View system information This page contains all the information about viewing system information for the Dell Chromebook. Dell Chromebook 5190 does not support Dell BIOS. Hence, there are several ways to check system specifications depending on the information you are searching for. The table below - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 55
Table 7. View system information Commands Action and Purpose Chrome:help View basic OS information. Screenshot Chrome:settings View information such as screen resolution options (Device>Display settings), touchpad, and other basic hardware information. Software 55 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 56
Commands Chrome:system Action and Purpose Screenshot View advanced system information such as the Google Chrome version, BIOS information, CPU information, memory information, network status, power supply information, etc. 56 Software - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 57
Commands Chrome:netinternals Action and Purpose View advanced networking information. Screenshot Software 57 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 58
a time while restarting the computer to figure out which device is causing the problem. You are done. b If the Chromebook still does not start or exhibits the same problem, do not reconnect anything, and continue troubleshooting. 2 The battery life might be too low. Plug the Chromebook into the AC - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 59
power only. Display issue Table 9. Display issue Issue Screen is Blank Display issue Possible solutions If the Chromebook's screen is blank, try the following troubleshooting steps to resolve the issue, checking to see if the screen turns on after each step: 1 Make sure the Chromebook is on. If - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 60
to resolve the issue: 1 First, make sure that the Bluetooth device you are trying to pair is supported by the Chromebook. 2 Try disabling and re-enabling Bluetooth connectivity from the status area in the lower-right device turns off, and then turn it back on again. 60 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 61
the above steps work, try to Reset or Recover the Chomebook. If a hotkey (like the volume or brightness keys) are not responding, try the following troubleshooting steps, making sure to test the keys after each one: 1 If the affected key is volume or brightness, check to make sure you are not - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 62
sign in to Google. 5 Click Continue and follow the on-screen instructions to reset the password. Other Chromebook lock up or freeze symptoms that Chrome URL commands provide some troubleshooting tools, information, and advanced settings. The Chrome OS does not support ePSA, Dell BIOS, the F12 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 63
displays a menu of known hosts and prompts for the host to forget. Sets the chaps debug logging level. No arguments start verbose logging Diagnostic and troubleshooting 63 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 64
the recorded audio samples storage_status Reads storage device SMART health status, vendor attributes, and error logs. storage_test_1 Performs a short offline SMART test. 64 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 65
Performs an extensive readability test. Logs a message to system log. Allows the user to manually adjust advanced touchpad settings. Traces the path/route to a network host. Enables or disables the /DBRM Experimental features beyond the scope of what Dell supports Diagnostic and troubleshooting 65 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 66
you should know: Explanation View running processes and memory utilization Shows conflicts of all modules loaded by Chrome Allows troubleshooting of connected accounts Comprehensive network/connectivity diagnostics, including DNS analysis, Waterfall and Bandwidth diagnostics, and so on Actual work - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 67
use it at your own risk. chrome://dns This displays the list of hostnames for which the browser will prefetch the DNS records. Diagnostic and troubleshooting 67 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 68
the Menu > Tools > Extensions. chrome://bookmarks This is also available from the Menu > Bookmarks > Bookmark Manager. Short cut key is Ctrl+Shift+O. 68 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 69
> type that URL which failed, and click on "Start Test", which does some test and report you why that URL failed. chrome://plugins/. Diagnostic and troubleshooting 69 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 70
also available from the Menu > Options (on Windows), and Menu > Preferences (on Linux). From here you can control various browser related settings. 70 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 71
CROSH commands to diagnose the Dell . Below are some of the most commonly used CROSH commands to troubleshoot a hardware issue. NOTE: CROSH storage_test_1 and storage_test_2 are not supported on the eMMC storage device. Check battery charging status The Chrome Shell (CROSH) includes a simple battery - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 72
check the discharge rate: 1 Disconnect the AC adapter from the Chromebook. 2 Turn on and sign in to Chromebook. 3 Open the Chrome browser. 72 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 73
than 50% and the battery is less than a year old, the battery is outside expected wear limits and might need to be replaced. Diagnostic and troubleshooting 73 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 74
sign in to Chromebook. 2 Open the Chrome browser. 3 Press CTRL + ALT + T to open CROSH. 4 Type memory_test into CROSH, and then press Enter. 74 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 75
5 A diagnostic screen displays the result of the memory test passed without any errors. Example of a memory test failure. Diagnostic and troubleshooting 75 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 76
adapter: Follow the instruction to gather the information about the network and diagnose the network errors. 1 Turn on and sign in to Chromebook. 2 Open the Chrome browser. 3 Press CTRL + ALT + T to open CROSH. 4 Type network_diag into CROSH, and then press Enter. 76 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 77
5 Wait while CROSH performs a set of network diagnostic tests. A diagnostic screen displays the results of the network adapter health test. 6 The diagnostic test log is saved as a.txt (plain text) file in the Files app. Diagnostic and troubleshooting 77 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 78
any data synced to these accounts. NOTE: Do not follow the instructions below if you're using a managed Chrome device, as you will not be able to re-enroll your device after powerwashing it. Follow these steps to reset your Chromebook to its original factory state: 78 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 79
1 Click the status area in the lower-right corner, where your account picture appears. Diagnostic and troubleshooting 79 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 80
2 Click Settings as highlighted from the screenshot below. 80 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 81
3 Click Show advanced settings to expand the menu. Diagnostic and troubleshooting 81 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 82
4 Click the Powerwash button. 82 Diagnostic and troubleshooting - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 83
.) After you restart the Chromebook, you should now see the setup screen. Follow the instructions on the screen to set up your Chromebook again. Make sure you sign in with your this process if you are having problems updating your Chromebook or if it stops working. Diagnostic and troubleshooting 83 - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 84
will be guided through instructions below Table 18. USB flash drive or SD card Operating System Chrome Device Instructions Windows Instructions Mac Instructions Instructions and follow the instructions that appear on and follow the instructions that appear and follow the instructions that appear on - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 85
for the Chromebook to boot up from the flash drive 4 Follow the instructions that appear on the screen. 5 On successful installation of the Chrome ll see a screen asking to recover your device. Troubleshooting Tips Table 19. Troubleshooting tips Question I am unable to recover my Chromebook - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 86
Question Solution 3 If the problem persists, contact Google Chrome support team. An error message You are for recover. You should download an up-to date recovery image. Simply follow all the instructions exactly as specified in Step 2 above. After you have completed recovery, you need to format - Dell Chromebook 5190 Education | Chromebook 5190 Owners Manual - Page 87
may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Go to Dell.com/support. 2 Select your support category. 3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page. 4 Select the appropriate
Chromebook 5190
Owners Manual
Regulatory Model: P28T
Regulatory Type: P28T001