Dell Chromebook 3110 Service Manual

Dell Chromebook 3110 Manual

Dell Chromebook 3110 manual content summary:

  • Dell Chromebook 3110 | Service Manual - Page 1
    Chromebook 3110 Service Manual Regulatory Model: P29T Regulatory Type: P29T002/P29T003 January 2022 Rev. A00
  • Dell Chromebook 3110 | Service Manual - Page 2
    use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC
  • Dell Chromebook 3110 | Service Manual - Page 3
    Contents Chapter 1: Working inside your computer 5 Safety instructions...5 Before working inside your computer...5 Safety precautions...6 Electrostatic discharge-ESD protection...6 ESD field service kit ...7 Transporting sensitive components...8 After working inside your computer...8 Chapter 2:
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    and antenna assembly 62 Palm-rest assembly...62 Removing the palm-rest assembly...62 Installing the palm-rest assembly...63 Chapter 3: Troubleshooting...65 Handling swollen Lithium-ion batteries...65 Recovering the operating system...65 WiFi power cycle...66 Drain residual flea power (perform hard
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    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
  • Dell Chromebook 3110 | Service Manual - Page 6
    any disassembly instructions. Observe the is done through the use of a field service electrostatic discharge (ESD) kit. When connecting a not be obvious, such as intermittent problems or a shortened product life span type of damage to recognize and troubleshoot is the intermittent (also called
  • Dell Chromebook 3110 | Service Manual - Page 7
    physical connection of the wrist strap and bonding wire between your skin, the ESD mat, and the hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and bonding wire. Never use wireless wrist straps. Always be aware that the internal wires of a wrist strap are prone
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    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. After working inside your computer About this task NOTE: Leaving stray or loose screws
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    2 Removing and installing components NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Recommended tools The procedures in this document may require the following tools: ● Phillips screwdriver #1 ● Torx 5 screwdriver ● Plastic scribe
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    Table 1. Screw list (continued) Component Screw type M2.5x5 System board (for systems with M2x4 USB Type-A port on the right side) System board (for systems M2x4 without USB Type-A port on the right side) Display Bezel M2.5x3.8 Display panel Display hinges M2x3 M2x3 M2.5x2.5 Quantity 1
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    1. Base cover 3. Battery 5. Computer chassis 2. System board 4. Speakers 6. Display assembly Removing and installing components 11
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    NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Base cover Removing the base cover
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    Steps 1. Loosen the nine captive screws that secure the base cover to the palm-rest assembly. 2. Using a plastic scribe, pry the base cover from the U-shaped indents at the top and continue working on the sides to open the base cover. 3. Lift and remove the base cover off the palm-rest assembly. 4.
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    Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. NOTE:
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    Removing and installing components 15
  • Dell Chromebook 3110 | Service Manual - Page 16
    Steps 1. Connect the battery cable to the connector on the system board. 2. Place the base cover on top of the palm-rest assembly. 3. Align the screw holes on the base cover with the screw holes on the palm-rest assembly, and snap the base cover latches into place. 4. Tighten the nine captive screws
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    Installing the SIM card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: The following steps are applicable only for 4G LTE enabled systems. The following image indicates the location of the SIM card and
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    WWAN card Removing the WWAN card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: The following steps are applicable only for systems that are shipped with a WWAN card. The following image indicates the location of the WWAN
  • Dell Chromebook 3110 | Service Manual - Page 19
    on the system board. 5. Replace the screw (M2x3) to secure the WWAN card and WWAN-card bracket to the system board. NOTE: For instructions on how to find your computer's International Mobile Station Equipment Identity (IMEI) number, see the knowledge base article 000143678 at https://www.dell.com
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    kind to pry on or against the battery. ● Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. ● Always purchase
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    Steps 1. Unroute the battery cable from the routing channels between the system board and 3-cell battery. 2. Remove the three screws (M2x4) that secure the 3-cell battery to the palm-rest assembly. 3. Lift the 3-cell battery off the palm-rest assembly. Installing the 3-cell battery Prerequisites If
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    Steps 1. Align and place the 3-cell battery in the slot on the palm-rest assembly. 2. Replace the three screws (M2x4) to secure the 3-cell battery to the palm-rest assembly. 3. Route the battery cable through the routing channels between the system board and 3-cell battery. Next steps 1. Install the
  • Dell Chromebook 3110 | Service Manual - Page 23
    Battery cable Removing the battery cable Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the 3-cell battery About this task The following image indicates the location of the battery cable and provides a visual representation of the
  • Dell Chromebook 3110 | Service Manual - Page 24
    Steps Connect the battery cable to the connector on the battery. Next steps 1. Install the 3-cell battery. 2. Install the base cover. 3. Follow the procedure in After working inside your computer. Keyboard Removing the keyboard Prerequisites 1. Follow the procedure in Before working inside your
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    Removing and installing components 25
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    Steps 1. Unroute the battery cable from the routing channels between the system board and 3-cell battery. 2. Disconnect the keyboard Flexible Printed Circuits (FPC) cable from the connector on the system board. 3. Place the system on a flat surface with the keyboard facing up. Open the system to 180
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    Steps 1. Carefully insert the keyboard Flexible Printed Circuits (FPC) cable through the gap on the palm-rest. 2. Align and place the keyboard on the palm-rest assembly. 3. Gently press the keyboard and snap it into place. 4. Close the display completely and turn the system over. 5. Pull the
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    28 Removing and installing components
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    the WLAN card module. 4. Unroute the WLAN antenna cables from the routing guides in the palm-rest assembly. 5. For systems enabled with 4G LTE, peel off and unroute the WWAN antenna cables from the routing guides on the palm-rest assembly. 6. Remove the screw (M2x4) that secures the
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    30 Removing and installing components
  • Dell Chromebook 3110 | Service Manual - Page 31
    board. 9. For systems enabled with 4G LTE, route and adhere the WWAN antenna cables through the routing guides on the palm-rest assembly. 10. Route the WLAN antenna cables through the routing guides on the palm-rest assembly. 11. Connect the WLAN antenna cables to the connectors on the WLAN card
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    3. Follow the procedure in After working inside your computer. System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the WWAN card for systems enabled with 4G LTE. NOTE: For systems shipped with WWAN
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    Removing and installing components 33
  • Dell Chromebook 3110 | Service Manual - Page 34
    Steps 1. Unroute the battery cable from the routing channels between the system board and 3-cell battery. 2. Remove the screw (M2x3) that secures the WLAN card bracket to the WLAN card module on the system board. 3. Lift and remove the WLAN card bracket from the WLAN card module that secures the two
  • Dell Chromebook 3110 | Service Manual - Page 35
    NOTE: When removing the system board, carefully lift the system board from the left side to remove it from the palm-rest assembly. Lifting the system board from another side may damage components connected to the palm-rest. Chromebook 3110 With a USB-A Port on the Right Side: Chromebook 3110 Without
  • Dell Chromebook 3110 | Service Manual - Page 36
    1. WLAN card connector 2. Display cable connector 3. Speaker cable connector 4. Battery cable connector 5. Keyboard cable connector 6. Touchpad cable connector 7. WWAN card connector 8. SIM card connector The following images indicate the location of the system board and provide a visual
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    Removing and installing components 37
  • Dell Chromebook 3110 | Service Manual - Page 38
    Steps 1. Place the system board on the palm-rest assembly. NOTE: When removing the system board, carefully lift the system board from the left side to remove it from the palm-rest assembly. Lifting the system board from another side may damage components connected to the palm-rest. Chromebook 3110
  • Dell Chromebook 3110 | Service Manual - Page 39
    2. Align the screw holes on the system board with the screw holes on the palm-rest assembly. 3. For systems without USB Type-A port on the right side, replace the four screws (M2x4) to secure the system board to the palm-rest assembly. 4. For systems with USB Type-A port on the right side, replace
  • Dell Chromebook 3110 | Service Manual - Page 40
    Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the 3-cell battery. About this task The following image indicates the location of the speakers and provides a visual representation of the removal
  • Dell Chromebook 3110 | Service Manual - Page 41
    NOTE: To remove the speakers, the piece of transparent tape that secures the speaker cable in place must be peeled back. 2. Disconnect the speaker cable from the connector on the system board. 3. Peel the three pieces of adhesive tape that secure the speaker cable in place. 4. Unroute the speaker
  • Dell Chromebook 3110 | Service Manual - Page 42
    Steps 1. Using the alignment posts, place the speakers into the slots on the palm-rest assembly. 2. Route the speaker cable through the routing channels in the palm-res assembly. NOTE: The speaker cables must be routed through the routing channels at the bottom of the palm-rest and underneath the
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    3. Affix the three pieces of adhesive tape to secure the speaker cable in place. 4. Connect the speaker cable to the connector on the system board. 5. Affix the clear tape to secure the speaker cable in place. Next steps 1. Install the 3-cell battery. 2. Install the base cover. 3. Follow the
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    44 Removing and installing components
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    Steps 1. Use a plastic scribe to peel the stickers that cover the display bezel screws. NOTE: A new set of stickers is included with replacement display bezel. When replacing the new display bezel, adhere the new stickers over the screws once the screws have been secured. NOTE: A blade or a plastic
  • Dell Chromebook 3110 | Service Manual - Page 46
    4. Use a plastic scribe to pry open the outside edge of the bottom side of the display bezel. NOTE: Carefully pry the display bezel as peeling the adhesive on display bezel may damage the display panel. 5. Use a plastic scribe to pry open both hinge caps of the display bezel. 6. Use a plastic
  • Dell Chromebook 3110 | Service Manual - Page 47
    7. Carefully peel off and remove the display bezel from the display assembly. Removing and installing components 47
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    Installing the display bezel Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the display bezel and provide a visual representation of the installation procedure.
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    Removing and installing components 49
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    Steps 1. Align and place the display bezel on the display assembly. 2. Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks onto the display assembly. 3. Press both the hinge caps of the display bezel until it clicks into place. 4. Replace the
  • Dell Chromebook 3110 | Service Manual - Page 51
    4. Remove the display assembly. 5. Remove the display bezel. About this task The following images indicate the location of the display panel and provide a visual representation of the removal procedure. Removing and installing components 51
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    Steps 1. Remove the four screws (M2x3) that secure the display panel to the display assembly. 2. Carefully flip the display panel to access the display cable. 3. Peel back the conductive tape that secures the display cable connector. 4. Peel back the clear tape on the display cable connector. 5.
  • Dell Chromebook 3110 | Service Manual - Page 53
    Removing and installing components 53
  • Dell Chromebook 3110 | Service Manual - Page 54
    Steps 1. Connect the display cable to the connector on the back of the display panel. 2. Adhere the rubber spacer on the display cable. 3. Adhere the clear tape on the display cable connector. NOTE: For Chromebook 3110 systems shipped with WWAN, route the display cable along the routing channels at
  • Dell Chromebook 3110 | Service Manual - Page 55
    Front-facing camera Removing the front-facing camera Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the WWAN card for systems enabled with 4G LTE. 4. Remove the display assembly. 5. Remove the display bezel. About this task The
  • Dell Chromebook 3110 | Service Manual - Page 56
    Steps 1. Align and place the camera module into the slot on the display assembly. 2. Gently press the camera module until it clicks into place. 3. Adhere the foil tape to secure the camera module. 4. Connect the camera cable to the connector on the camera module. Next steps 1. Install the display
  • Dell Chromebook 3110 | Service Manual - Page 57
    Steps 1. Peel back the conductive tape from the left display hinge that secures the display cable in place. 2. Peel back the four pieces of aluminum foil that secure the display hinges. 3. Remove the two screws (M2x3) and the four screws (M2.5x2.5) that secure the display hinges to the display back-
  • Dell Chromebook 3110 | Service Manual - Page 58
    Steps 1. Align the screw holes on the display hinges with the screw holes on the display back-cover. 2. Replace the two screws (M2.0x3.0) and the four screws (M2.5x2.5) to secure the display hinges to the display back-cover. 3. Adhere the four pieces of aluminum foil to secure the display hinges. 4.
  • Dell Chromebook 3110 | Service Manual - Page 59
    Display cable Removing the display cable Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the WWAN card for systems enabled with 4G LTE. 4. Remove the display assembly. 5. Remove the display bezel. 6. Remove the display panel. About
  • Dell Chromebook 3110 | Service Manual - Page 60
    Installing the display cable Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display cable and provides a visual representation of the installation procedure.
  • Dell Chromebook 3110 | Service Manual - Page 61
    3. Install the display assembly. 4. Install the WWAN card for systems enabled with 4G LTE. 5. Install the base cover. 6. Follow the procedure in After working inside your computer. Display back-cover and antenna assembly Removing the display back-cover and antenna assembly Prerequisites 1. Follow
  • Dell Chromebook 3110 | Service Manual - Page 62
    Installing the display back-cover and antenna assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the display back-cover and antenna assembly. Steps Place
  • Dell Chromebook 3110 | Service Manual - Page 63
    palm-rest assembly cannot be further disassembled once all of the pre-removal parts procedures are completed. If the touchpad frame, touchpad support bracket, touchpad mylar, touchpad module, touchpad FFC, conductive tape or thermal pad are malfunctioning and need to be replaced, replace the entire
  • Dell Chromebook 3110 | Service Manual - Page 64
    Steps Place the palm-rest assembly on a flat surface and perform the postrequisites to install the palm-rest assembly. Next steps 1. Install the speakers. 2. Install the system board. 3. Install the display assembly. 4. Install the keyboard. 5. Install the 3-cell battery. 6. Install the WWAN card
  • Dell Chromebook 3110 | Service Manual - Page 65
    support for options to replace a swollen battery under the terms of the applicable warranty or service contract, including options for replacement by a Dell authorized service center. Contact Dell product support at https://www.dell.com/support for assistance and further instructions. ● Using a non-
  • Dell Chromebook 3110 | Service Manual - Page 66
    procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device. Steps 1. reset, see the knowledge base article 000130881 at www.dell.com/support. 66 Troubleshooting
  • Dell Chromebook 3110 | Service Manual - Page 67
    and downloads, and learn more about your computer through videos, manuals and documents. For support on your Chromebook, refer Chrome OS Support. Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the
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Chromebook 3110
Service Manual
Regulatory Model: P29T
Regulatory Type: P29T002/P29T003
January 2022
Rev. A00