Dell CLARiiON AX4 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa
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- Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 1
EMC CLARiiON 2-Gigabit Disk-Array Enclosure (DAE2) FC and ATA Models HARDWARE REFERENCE P/N 014003048 REV A07 EMC Corporation Corporate Headquarters: Hopkinton, MA 01748-9103 1-508-435-1000 www.EMC.com - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 2
copying, and distribution of any EMC software described in this publication requires an applicable software license. Trademark Information EMC2, EMC, CLARiiON, Navisphere, and PowerPath are registered trademarks and Access Logix, FLARE, MirrorView, Powerlink, SAN Copy, and SnapView are trademarks of - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 3
. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 4
iv 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 5
Contents Preface...ix Warnings and Cautions xiii Chapter 1 About DAE2 Disk Enclosures Introduction 1-2 Midplane 1-6 Front Bezel 1-6 Link Control Cards (LCCs 1-7 Disk Modules 1-8 Disk Drives 1-8 Drive Carrier 1-8 Power Supply/System Cooling Modules 1-9 Chapter 2 Installing a DAE2 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 6
Contents Chapter 3 Servicing a DAE2 Monitoring Disk Enclosure Status 3-2 Handling Support Overview of Detecting and Resolving Problems B-2 Troubleshooting the Problem B-3 Before Calling the Customer Support Center B-4 Documenting the Problem B-5 Reporting a New Problem B-6 Sending Problem - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 7
Figures Figure 1-1 DAE2 ...1-2 1-2 DAE2 Front LED Display 1-4 1-3 Disk Enclosure Rear View 1-5 1-4 Disk Enclosure Rear Displays 1-5 1-5 Disk Enclosure Front Bezel 1-6 1-6 LCC Connectors and LEDs 1-7 1-7 Disk Modules 1-8 1-8 Power/Cooling Module 1-9 2-1 Setting the Enclosure Address (EA 2-5 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 8
Unplugging the ac Power Cord 3-20 3-16 Unplugging the dc Power Cord 3-21 3-17 Removing a Power/Cooling Module 3-21 3-18 Installing a Power/Cooling Module 3-22 B-1 Problem Detection and Resolution Process B-2 viii 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 9
Preface This manual is guide is organized as follows: Chapter 1, About DAE2 Disk Enclosures, provides a descriptive overview of the disk enclosure. Chapter 2, Installing a DAE2, describes how to set up and power up the enclosure(s) in your cabinet. Chapter 3, Servicing a DAE2, provides instructions - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 10
the EMC process for detecting and resolving software problems, and provides essential questions that you should answer before contacting the EMC Customer Support Center. 40U-C Cabinet Setup Guide (P/N 300-001-555) Site Preparation and Unpacking Guide for the 40U-C Cabinet (P/N 300-001-556) EMC - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 11
damage if you ignore the message. Typographical Conventions This manual uses the following format conventions: This typeface Indicates text . We recommend that you download the latest information before you install or service your DAE2. If you purchased this product from an EMC reseller and - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 12
: (800) 497-7901 Sales and Customer Service Contacts Your Comments Follow the voice menu prompts to open a service call, then select CLARiiON Product Support. For the list of EMC sales locations, .com with your opinions of this guide. xii 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 13
Warnings and Cautions WARNING The following warnings and cautions pertain throughout this guide. Trained service personnel only Ground circuit continuity is vital for safe operation of the machine. Never operate the machine with grounding conductors disconnected. Remember to reconnect any - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 14
Warnings and Cautions WARNING Trained personnel are advised to exercise great care at all times when working on the unit. Remember to: ◆ Remove rings, watches, or other jewelry and neckties before you begin any procedures. ◆ Use caution near any moving part and any part that may start unexpectedly - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 15
explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference xv - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 16
Warnings and Cautions xvi 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 17
Invisible Body Tag 1 About DAE2 Disk Enclosures Topics in this chapter include ◆ Introduction 1-2 ◆ Link Control Cards (LCCs 1-7 ◆ Disk Modules 1-8 ◆ Power Supply/System Cooling Modules 1-9 About DAE2 Disk Enclosures 1-1 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 18
drive/carrier modules. Its modular, scalable design allows for additional disk storage as your needs increase. The examples and illustrations in this manual show the rackmounted DAE2 in a standard 40U EMC cabinet. EMC produces two types of DAE2. The standard version includes high-performance Fibre - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 19
About DAE2 Disk Enclosures Any DAE2 can support up to fifteen 3.5-inch disk modules. Simple serial cabling tools while the array is powered up. Standard DAE2 disk modules are FC-AL compliant and support dual-port FC-AL interconnects through the two LCCs and their cabling. ATA disk modules include - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 20
About DAE2 Disk Enclosures provides slots for two identical components, the components are called component-name A or component-name B, as shown in the illustrations. For increased clarity, the following figures depict the disk enclosure outside of the rack cabinet. Your disk enclosure may be - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 21
About DAE2 Disk Enclosures Enclosure Address Switch Power/Cooling Module B Link Control Card B (LCC B) Power/Cooling Module A Link Control Card A (LCC A) Figure 1-3 Disk Enclosure Rear View EMC2770 As shown in Figure 1-3 and Figure 1-4, an enclosure address (EA) switch/indicator is located - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 22
About DAE2 Disk Enclosures Midplane Front Bezel The enclosure address is set on the switch at installation. Disk module IDs are numbered left to right (looking at the front of the unit) and are contiguous throughout an array: enclosure 0 contains modules 0-14; enclosure 1 contains modules 15-29; - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 23
About DAE2 Disk Enclosures Link Control Cards (LCCs) An LCC supports and controls one Fibre Channel loop and monitors the DAE2. Fault LED (Amber) Power LED (Green) Latch Loop ID LEDs Expansion Connector Expansion Link Active - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 24
. Drive modules are extremely sensitive electronic components. Refer to the instructions on Handling FRUs and Replacing or Adding a Disk Module in Chapter assemblies that provide smooth, reliable contact with the enclosure slot guides and midplane connectors. Each carrier has a handle with a latch - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 25
supply is an auto-ranging, power-factor-corrected, multi-output, off-line converter with its own line cord and on/off switch. Each supply supports a fully configured DAE2 and shares load currents with the other supply. The drives and LCC have individual soft-start switches that protect the disk - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 26
About DAE2 Disk Enclosures A latch on the power/cooling module locks it into place to ensure proper connection to the midplane. You can add or remove one power/cooling module in a DAE2 while the system is powered up. 1-10 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 27
Invisible Body Tag 2 Installing a DAE2 This chapter describes the DAE2 installation requirements and procedures. Major topics are ◆ Requirements 2-2 ◆ Installing a Disk Enclosure in a Cabinet 2-3 ◆ Setting Up an Installed Disk Enclosure 2-4 ◆ Powerup and Initialization 2-13 ◆ Binding Disk - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 28
the same enclosure. Power cords and supplies share the power load evenly. If one of the two power supplies fails, the remaining supply and cord support the full load. You must use a rackmount cabinet or other mounting standard, with appropriate power distribution, and have main branch ac or dc - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 29
's vertical channels. ◆ How to install the cabinet or rack is explained in the installation manual that shipped with the unit. ◆ The EMC Rails and Enclosures (CX-Series Storage Systems) Field Installation Guide is available on the EMC® Powerlink™ website and your documentation CD. It explains how to - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 30
Installing a DAE2 Das Gehäuse ist schwer und sollte nur von zwei Personen in einem Rack installiert werden. Zur Vermeidung von körperlichen Verletzungen und/oder der Beschädigung des Gerätes, bitte das Gehäuse nicht ohne die Hilfe einer zweiten Person anheben und einbauen. Il contenitore è pesante - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 31
Installing a DAE2 address, and that you balance the number of enclosures on each loop (bus). For example, if your system supports two loops and includes only an enclosure 0 on loop 0, you would start a second loop and add the new DAE as enclosure 0 on loop 1. If the - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 32
for a typical CX700 or CX600 configuration with ac power. Do not configure an ATA model DAE2 as EA 0, loop 0. ATA enclosures do not support the boot and SPS requirements of the first disk array in a storage system. An integrated disk-and-processor enclosure, such as a CX500-, CX400, CX300 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 33
Installing a DAE2 Power Supply B SPS B DAE2 DAE2 DAE2 DAE2 Circuit Breaker Power Connector DAE2 Power Supply A SPS A Power Switch SPS B Power Switch SPS A EMC2780 Figure 2-3 Connecting DAE2 Power Cords (CX700 with ac Power) CX700 storage systems with dc power require a serial connection - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 34
Installing a DAE2 dc Power Supply B SP B SP A dc Power Supply A EMC2944 Figure 2-4 Connecting dc Power Serial Cables -- CX700 System and DAE2 3. Repeat steps 1 and 2 for each disk enclosure in the cabinet, as necessary. 4. Attach the copper cable from the external device (storage processor or - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 35
same EA, loop balancing, and cabling conventions. The configuration example in Figure 2-6 shows a CLARiiON® CX500 disk processor enclosure (DPE2) below seven DAE2 disk-array enclosures. The eight devices support two completely redundant loops. Note that the external device connects to the Primary - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 36
Installing a DAE2 Loop 1 Loop 0 Loop 1 LCC B LCC A EA3/Loop 1 EA3/Loop 0 EA2/Loop 1 EA2/Loop 0 Loop 1 Loop 0 Loop 1 Loop 0 EA1/Loop 1 Loop 0 EA1/Loop 0 Loop 1 Loop 1 Loop 0 Loop 1 EA0/Loop 1 EXP PRI EXP PRI BE 0 BE 1 EA0/Loop 0 BE 0 BE 1 Loop 0 Loop 1 EMC2720 Figure 2-6 Cabling - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 37
Installing a DAE2 Figure 2-7 shows a more complicated configuration with eight DAE2s and four redundant Fibre Channel loops. Loop 3 LCC B Loop 2 Loop 1 Loop 0 Loop 3 Loop 2 Loop 1 Loop 0 EA1/Loop 3 EA1/Loop 2 EA1/Loop 1 EA1/Loop 0 EA0/Loop 3 EA0/Loop 2 EA0/Loop 1 EA0/Loop 0 SP B SP A LCC A - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 38
Installing a DAE2 LCC B LCC A DAE2 EA7/Loop 0 Loop 0 Loop 0 Loop 0 Loop 0 Loop 0 Loop 0 Loop 0 Loop 0 1-Meter Cable SPS B DAE2 EA6/Loop 0 DAE2 EA5/Loop 0 DAE2 EA4/Loop 0 DAE2 EA3/Loop 0 DAE2 EA2/Loop 0 DAE2 EA1/Loop 0 DAE2 EA0/Loop 0 SP B SP A Loop 0 Loop 0 Loop 1 Loop 0 Loop 1 Loop 0 Loop 1 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 39
Installing a DAE2 Do not power up a disk enclosure without at least one LCC installed. You can configure a driveless disk enclosure within a Fibre Channel loop. High availability with write-caching requires disks in slots 0-4 in the first DPE2 or DAE connected to a storage processor (Enclosure - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 40
® Manager software to bind the disks into RAID groups. Refer to the EMC Navisphere Manager Administrator's Guide and your storage processor configuration and planning guide for detailed information. Disk Configuration Rules and Recommendations The following rules and recommendations apply to all CX - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 41
Invisible Body Tag nvisible 3 Servicing a DAE2 This chapter describes how to monitor disk enclosure status, handle FRUs, and replace or add ◆ Replacing a Power Supply/System Cooling Module 3-20 For more information about upgrading your DAE2, contact your service provider. Servicing a DAE2 3-1 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 42
Servicing a DAE2 Monitoring Disk Enclosure Status Status lights on the DAE2 and its FRUs indicate error conditions. These lights are visible outside the disk enclosure. Some - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 43
Servicing a DAE2 Table 3-1 Status Lights Visible from the Front of the Disk Enclosure Light Quantity Color Meaning Disk Enclosure Power 1 Green Power to enclosure is on. - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 44
Servicing a DAE2 _ Enclosure 0 Address + 0 4 1 5 Loop ID 2 6 3 7 EMC2771 Figure 3-2 Enclosure Address and Loop ID Indicators Table 3-2 Table 3-2 describes the ID indicators. Enclosure and Loop ID Indicators Light - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 45
Servicing a DAE2 Figure 3-4 shows the status LEDs for the link control cards. Fault LED (Amber) Power LED (Green) Loop ID LEDs Expansion Link Active LED (Green) - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 46
flow over the FRUs. While the disk enclosure is powered up, you can service or replace any FRU, although removing an active LCC will affect operating system to prevent damage to the equipment. Read and understand the following instructions: ◆ Provide enough room to work on the equipment. Clear the - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 47
packaging until you are ready to install them. ◆ Gather together the ESD kit and all other materials you will need before you service a disk enclosure. Once servicing begins, you should avoid moving away from the work site; otherwise, you may build up an electrostatic charge. ◆ An ESD wristband is - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 48
Servicing a DAE2 Precautions When Removing, Installing, or Storing FRUs Use the precautions listed below when you remove, handle, or store FRUs: ◆ Do not remove a faulty FRU - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 49
Servicing a DAE2 Replacing or Adding a Disk Module ! CAUTION Disk modules are extremely sensitive 1-7 on page 1-8 for a visual comparison of FC and ATA disk carriers. ◆ Follow the instructions in the preceding section Avoiding Electrostatic Discharge (ESD) Damage on page 3-6. ◆ Always wear a - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 50
Servicing a DAE2 Unlocking and Removing the Front Bezel Follow these steps to remove the front bezel and gain access to the disk modules. Refer to Figure 3-5. 1. - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 51
Servicing a DAE2 Removing a Disk Filler Module Locate the slot where you want to install the disk module, and remove the filler module, as shown in Figure 3-6. - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 52
Servicing a DAE2 2. If the active light is on steadily, pull the latch, and slowly pull the module about 1 in (3 cm) from its slot. Wait 30 seconds - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 53
Servicing a DAE2 c. Push the handle down to engage the latch. After the latch is engaged, push firmly on the bottom of the module to verify that - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 54
Servicing a DAE2 Installing and Locking the Front Bezel Refer to Figure 3-9 as you do the following: 1. Align the bezel with the disk enclosure. 2. Gently push the - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 55
Servicing a DAE2 Replacing an LCC Module ! CAUTION Handle an LCC gently and use an ESD wristband. Do not remove a faulty LCC until you have a replacement module - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 56
Servicing a DAE2 2. Turn the latch counterclockwise to release the module, and then remove the LCC from its slot, as shown in Figure 3-11. Latch EMC2774 Figure 3- - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 57
Servicing a DAE2 Latch EMC2776 Figure 3-12 Installing an LCC The LCC Power light turns on. 2. Turn the latch clockwise to secure the module. The DAE2 LCC - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 58
Servicing a DAE2 PRI Connector To other FC device EMC2772 Figure 3-13 Reconnecting a Copper Cable to an LCC 4. Remove and store the ESD wristband. The configuration example in Figure 3-14 shows a CLARiiON® CX300 disk processor enclosure (DPE2) below three DAE2 disk-array enclosures. Note that the - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 59
LCC B LCC A EA3/Loop 0 Servicing a DAE2 Loop 0 EA2/Loop 0 Loop 0 Loop 0 EA1/Loop 0 EXP PRI EXP PRI Loop 0 Loop 0 BE 0 EA0/Loop 0 BE 0 Loop 0 Figure 3-14 Connecting Disk Enclosures Together with Copper Cable EMC2743 Replacing an LCC Module 3-19 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 60
Servicing a DAE2 Replacing a Power Supply/System Cooling Module ! CAUTION Handle a power supply/system cooling (power/cooling) module gently and use an ESD wristband. Do not remove a - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 61
Servicing a DAE2 To protect a running system from overheating, the enclosure will time out unless you replace the power/cooling module within two minutes. Spring Release EMC3170 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 62
Servicing a DAE2 3. Gently insert the new power/cooling module into the enclosure, as shown in Figure 3-18. Be sure the module is completely seated. Latch Figure 3- - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 63
Invisible Body Tag Body Tag A Technical Specifications This appendix describes the disk-array enclosure technical specifications, operating limits, and shipping and storage requirements. Major topics are ◆ Enclosure Specifications A-2 ◆ Operating Limits A-6 Technical Specifications A-1 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 64
current sharing ratio (approximately 50% each). A failure of one of the two power supplies in the DAE2 results in the remaining supply and cord supporting the full load. You must use a rackmount cabinet with ac power distribution, and have main branch ac distribution that can handle these values for - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 65
Technical Specifications Size and Weight dc Power Ratings Requirement dc line voltage dc line current Power consumption Heat dissipation In-rush current dc protection dc inlet type Mating dc connector Ride-through time Current sharing Description DAE2 (Fibre Channel) -36 to -72 V dc (Nominal -48 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 66
average maximum of 16 W drive module power. Refer to the EMC Storage Systems CX-Series Disk and FLARE OE Matrix for a list of supported drives. LCC FC-AL Interface Copper Cabling Connectors are shielded HSSDC (High Speed Serial Data Connector). Type: Length: Shielded, 150 Ω differential, shield - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 67
Technical Specifications EMI Standards Standard FCC Part 15 ICES-003 CE Mark VCCI AS/NZS CISPR22 CNS13438 Description Class A, Radio Frequency Device Requirements Class A, Interference-Causing Equipments Standard - Digital Apparatus European EMC Directive & Low Voltage Directive Requirements. - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 68
Technical Specifications Operating Limits The ambient temperature specification is measured at the front bezel inlet. The site must have air conditioning of the correct size and placement to maintain the specified ambient temperature range. The air conditioning must be able to handle the heat - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 69
Technical Specifications Shipping and Storage Requirements Requirement Ambient temperature Temperature gradient Relative humidity Elevation Description -40oC to 65oC (-40oF to 149oF) 25oC/hr (45oF/hr) 10% to 90% noncondensing 7625 m (25,000 ft) Operating Limits A-7 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 70
Technical Specifications A-8 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 71
Customer Support Center. This appendix covers the following topics: ◆ Overview of Detecting and Resolving Problems B-2 ◆ Troubleshooting the Problem B-3 ◆ Before Calling the Customer Support Center B-4 ◆ Documenting the Problem B-5 ◆ Reporting a New Problem B-6 ◆ Sending Problem Documentation - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 72
. EMC uses the following process to resolve customer problems with its software products (Figure B-1). Problem Detection Refer to this Customer Support Appendix for Instructions Collect Problem Information as Directed Contact the EMC Customer Support Center: U.S.: (800) SVC-4EMC Canada: (800) 543 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 73
a specific support representative unless one has already been assigned to your particular system problem. For additional information on EMC products and services available to customers and partners, refer to the EMC Powerlink website at: http://powerlink.EMC.com Troubleshooting the Problem B-3 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 74
has been assigned to you): ❑ Your company name ❑ Your name ❑ Your phone number ❑ Your site ID, if known ❑ For an existing problem, the problem tracking system ID, if one was previously assigned to the problem by a support representative B-4 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 75
: ❑ Your company name and address ❑ Your name ❑ Your telephone number ❑ Your site ID ❑ The importance of the problem, so that it can be assigned a priority level To expedite the processing of your support request, you can photocopy this list and include it with the package. Documenting the - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 76
Customer Support Reporting a New Problem For a new problem, please provide the following information: ❑ Release level of the properly ❑ Changes to your system between the time the software worked properly and the problem began ❑ Exact sequence of events that led to the system error ❑ Message numbers - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 77
methods to send documentation of the problem to the EMC Customer Support Center: ◆ E-mail ◆ FTP ◆ U.S. mail to the following address: EMC Customer Support Center 171 South Street Hopkinton, MA 01748-9103 If the problem was assigned a number or a specific support representative, please include that - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 78
Customer Support B-8 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 79
components 3-2 LCC 3-5 power supply 3-5 comments xii components 1-3 Cooling Check light 3-5 current draw, DAE2 A-2 Customer support B-3 customer support xii Customer Support Center B-7 D DAE2 (2-gigabit disk-array enclosure) disk module description 1-8 disk drive 1-8 drive carrier 1-8 EA indicator - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 80
Index drive carrier 1-8 drive specifications A-4 replacing 3-9 disks configuration rules 2-14 documentation, related x drive carrier description 1-8 E EA (enclosure address) indicator 3-4 requirements 2-4 setting 2-5 EA indicator 3-4 electromagnetic interference (EMI) shield 1-6 standards - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 81
15 power supply 3-20 requirements cabling 2-2 S service xii shipping requirements A-7 site requirements 2-2 specifications, DAE2 A-2 status monitoring DAE2 3-2 status lights, DAE2 3-2 T technical specifications, DAE2 A-2 Technical support B-3 technical support xii turning off power supply 3-6, 3-20 - Dell CLARiiON AX4 | 2-Gigabit Disk-Array Enclosure DAE2 FC and ATA Models Hardwa - Page 82
Index i-4 2-Gigabit Disk-Array Enclosure (DAE2) Hardware Reference
EMC Corporation
Corporate Headquarters
:
Hopkinton, MA 01748
-
9103
1
-
508
-
435
-
1000
www.EMC.com
EMC CLARiiON
2-Gigabit Disk-Array Enclosure (DAE2)
FC and ATA Models
HARDWARE REFERENCE
P/N 014003048
REV A07