Dell Brocade 6510 Fabric OS Troubleshooting and Diagnostics Guide v7.1.0
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- Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 1
53-1002751-01 ® 14 December 2012 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v7.1.0 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 2
are registered trademarks, and Brocade Network Advisor (formerly Data Center Fabric Manager or DCFM), Extraordinary Networks, and SAN Health are trademarks of Brocade Communications Systems, Inc., in the United States and/or in other countries. All other brands, products, or service names are or may - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 3
released edition. Date March 2008 Added support for Virtual Fabrics, fcPing, pathInfo, and additional troubleshooting tips. November 2008 Added support for checking physical connections, updated commands, removed obsolete information, and moved the FCIP and FICON chapters into their respective - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 4
iv Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 5
Capturing command output 7 Building a case for your switch support provider 7 Basic information 7 Detailed problem information 8 Gathering additional information 9 Chapter 2 General Licenses 11 Time 11 Frame Viewer 12 Switch message logs 12 Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 6
to be a mirror port 42 Adding a port mirror connection 42 Deleting a port mirror connection 43 Displaying port mirror connections 43 Configuration Configuration upload and download issues 45 Gathering additional information 48 vi Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 7
Chapter 5 Chapter 6 Chapter 7 Chapter 8 Brocade configuration form 48 Firmware Download Errors Blade troubleshooting tips 51 Firmware download issues 52 Troubleshooting with the firmwareDownload command 54 Gathering additional information 55 USB error handling 55 Considerations for - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 8
a summary of port errors for a switch 107 Equipment status 108 Checking the temperature, fan, and power supply 108 Checking the status of the fans 108 Checking the status of a power supply 109 Checking temperature status 109 viii Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 9
remote server 115 Saving comprehensive diagnostic files to the server 116 Switch Type and Blade ID Hexadecimal Conversion Example conversion of the hexadecimal triplet Ox616000 . .121 Decimal-to-hexadecimal conversion table 122 Fabric OS Troubleshooting and Diagnostics Guide ix 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 10
x Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 11
on licensing, hardware, and syslog issues. • Chapter 3, "Connectivity," provides information and procedures on troubleshooting various link issues. • Chapter 4, "Configuration," provides troubleshooting information and procedures for configuration file issues. • Chapter 5, "Firmware Download Errors - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 12
procedures or parts of procedures documented here apply to some switches but not to others, this guide identifies which switches are supported and which are not. Although many different software and hardware configurations are tested and supported by Brocade Communications Systems, Inc. for Fabric - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 13
configuration tasks using the Fabric OS command line interface, but does not describe the commands in detail. For complete descriptions of all Fabric OS commands, including syntax, operand description, and sample output, refer to the Fabric OS Command Reference. Fabric OS Troubleshooting and - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 14
to http://my.brocade.com and register at no cost for a user ID and password. For practical discussions about SAN design, implementation, and maintenance, you can obtain Building SANs with Brocade Fabric Switches through: http://www.amazon.com xiv Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 15
data sheets are available through the Brocade website at: http://www.brocade.com/products-solutions/products/index.page For additional Brocade documentation, visit the Brocade website: http://www.brocade.com Release notes are available on the MyBrocade website and are also bundled with the Fabric - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 16
the chassis, on the left just below the left power supply. • Brocade DCX 8510-8 - On the bottom right on the port side of the chassis and directly above the cable management comb. 3. World Wide Name (WWN) Use the licenseIdShow command to display the chassis' WWN. If you cannot use the licenseIdShow - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 17
1 •Most common problem areas 2 •Questions for common symptoms 2 •Gathering information for your switch support provider 5 •Building a case for your switch support provider 7 Troubleshooting overview This book is a companion guide to be used in conjunction with the Fabric OS Administrator - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 18
1 Common troubleshooting problems and tools Problem area Investigate Tools Fabric Storage Devices Hosts Storage Management Applications • Missing devices • Switch LEDs • Marginal links (unstable connections) • Switch commands (for example, • Incorrect zoning configurations switchShow or - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 19
Fabric parameters FCIP tunnel, including the network between FCIP tunnel endpoints Licensing FCR LSAN tags FICON settings FTP or SCP server or USB availability Firmware version compatibility Unsupported features enabled Firmware versions on switch Fibre Channel over IP Administrator's Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 20
policies Zoning Fabric parameters Configuration file discrepancy Hardware SNMP management station Cables are on same port group SFPs Trunked ports Licensing Cables are on same port group SFPs Trunked ports Zoning E_Port QoS configuration mismatch Password recovery Chapter or Document Chapter - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 21
. Example of supportFTP command switch:admin> supportftp -s Host IP Addr[1080::8:800:200C:417A]: User Name[njoe]: userFoo Password hidden> Remote Dir[support]: supportftp: parameters changed Capturing a supportSave The supportSave command uses the default switch name to replace the chassis name - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 22
to connect directly to the switch through its management interface, either a serial cable or an RJ-45 connection. 1. Connect directly to the switch using hyperterminal. 2. Log in to the switch using an account with admin permissions. 6 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 23
a session. Check with your Telnet or SSH utility vendor for instructions. 4. Type the command or start the process to capture the required data on the console. Building a case for your switch support provider The questions listed "Basic information" should be printed out and answered in its entirety - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 24
the problem? • What configuration was in place when the problem occurred? • A description of the problem with the switch or the fault with the fabric. • The last actions or changes made to the system environment: - settings - supportShow output 8 Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 25
commands whose data you must capture: • Configurations, see Chapter 3, "Connectivity". • Firmwaredownload, see Chapter 5, "Firmware Download Errors". • Trunking, see Chapter 8, "ISL Trunking". • Zoning, see Chapter 9, "Zoning". • FCIP tunnels, refer to the Fibre Channel over IP Administrator's Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 26
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 27
licenses, refer to the Fabric OS Administrator's Guide. Licenses are created using a switch's License Identifier so you cannot apply one license to different switches. Before calling your switch support provider, verify that you have the correct licenses installed by using the licenseShow command - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 28
of users has been reached; otherwise, the login information displayed in the system message log reflects reality. Refer to the Fabric OS Administrator's Guide for information regarding enabling and disabling track changes (TC). 12 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 29
data to the switch supplier for further investigation. I2C bus errors are appearing in the switch log. Probable cause and recommended action I2C bus errors generally indicate defective hardware or poorly seated devices or blades; the specific item is listed in the error message. Refer to the Fabric - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 30
not have enough time to write the reboot reason causing the reboot reason to be empty. This is treated as an Unknown/reset case. • Software fault - Software Fault:Software Watchdog - Software Fault:ASSERT • Software recovery failure 14 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 31
Once the supportSave is completed, contact you service support provider to provide them with the data. Below is an example of the screen on a Brocade DCX. Fabos Version 7.1.0_main_bld23 switch login: admin Password: - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 32
switch: * * - take off or replace the bad blades. * * - use supportsave to collect supportsave data Please change passwords for switch default accounts now. Use Control-C to exit or press 'Enter' key to proceed. FC-FC routing connectivity This section describes tools you can use to troubleshoot - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 33
run the command you are provided with a list of all available least cost paths from a source domain to a destination device. Superping isolates links with potential failures so that you can investigate these ISLs to determine the exact links. Fabric OS Troubleshooting and Diagnostics Guide 17 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 34
you can optionally specify. When you issue the fcPing --allpaths command without any other options, superping covers all ISLs in the routes between source to destination, as shown in Figure 1. FIGURE 1 Superping and fcPing paths 18 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 35
path record some failures. But the ISL with the actual error, has the maximum percentage of failures, as this ISL when selected in any possible path causes the echo frame to be dropped and accumulates a higher failure percentage. Fabric OS Troubleshooting and Diagnostics Guide 19 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 36
across remote fabrics, the destination switch must be identified by its domain ID. Identifying the switch by name or WWN is not accepted. Use the pathInfo command to display basic path information to a specific domain in command line mode: 20 Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 37
5 26 5 (switch_3) E - - To display basic and extended statistics in interactive mode: switch:admin> pathinfo Max hops: (1..127) [25] Fabric Id: (1..128) [-1] Domain|Wwn|Name: [] 8 Source port: (0..15) [-1] Destination port: (0..255) [-1] Source pid: (0x0..0xefff00) [ffffffff] 0x061600 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 38
as a result they end up timing out. Use the speed tag feature to always present target proxy to the host and import them faster. This helps sensitive hosts to do a quick discovery without timing out or cause an application failure. 22 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 39
A Gigabit Ethernet switch port configured for an FCIP tunnel is called a VE port (virtual E-port). However, with a VEX_Port at the other end it does not propagate fabric services or routing topology information from one edge fabric to another. Fabric OS Troubleshooting and Diagnostics Guide 23 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 40
a device list. The embedded port still PLOGI and attempt PRLI with these devices. To display the contents of a switch's Name Server, use the nsShow or nsAllShow command. For more information about these name server commands, refer to Fabric OS Command Reference. 24 Fabric OS Troubleshooting and - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 41
. To determine what is happening on either your port status LED or power status LED, refer to that switch's model hardware reference manual. There is a table that describes the LEDs either from a lint-free wipe or from the solvent. Fabric OS Troubleshooting and Diagnostics Guide 25 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 42
Host: The Host OS is configured correctly. The third-party vendor multi-pathing input/output (MPIO) software if it is being used, is configured correctly. The HBA and storage device and the driver and firmware are compatible with switch based on the compatibility matrix. The driver settings - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 43
number of successful logins and SCSI INQUIRY commands sent over this port and a list of the attached devices. 5. Check the port log to determine whether or not the device sent the FLOGI frame to the switch, and the switch probed the device. Fabric OS Troubleshooting and Diagnostics Guide 27 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 44
, speed_level command if the fields in step 5 do not appear. switch:admin> portcfgspeed Usage: portCfgSpeed PortNumber Speed_Level Speed_Level: 0 - Auto Negotiate 1 - 1Gbps 2 - 2Gbps 4 - 4Gbps 8 - 8Gbps ax - Auto Negotiate + enhanced retries 28 Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 45
. The command entry AC indicates that the port has completed point-to-point initialization. switch:admin> portlogdumpport 4 time task event port cmd args 11:38:21.726 INTR pstate 4 AC 4. Skip over the loop initialization phase. Fabric OS Troubleshooting and Diagnostics Guide 29 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 46
described in "Troubleshooting a marginal link," or running diagnostics on a link, a port, or an end-to-end path. The portLoopbackTest command is used to verify the functional operation of a path on a switch. This test sends frames from a given port's transmitter and loops them back into the same - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 47
side of the link are disabled. • The disc_c3 errors are discarded class 3 errors, which means that the switch is holding onto the frame longer than the hold time allows. One problem this could be related to is ISL oversubscription. Fabric OS Troubleshooting and Diagnostics Guide 31 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 48
errors, the issue is solved. • If the portErrShow output still displays a high number of generated errors, follow the troubleshooting procedures for the Host or Storage device in the following section, "Device login issues". 32 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 49
" (Trunk master) Pinpointing problems with device logins 1. Log in to the switch as admin. 2. Enter the switchShow command; then, check for state logins. 3. Enter the portCfgShow command to see if the port is configured correctly. Fabric OS Troubleshooting and Diagnostics Guide 33 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 50
G_PORT U_PORT SEGMENTED LOGIN LED 6. Enter the portLogDumpPort portid command where the port ID is the port number; then, view the device-to-switch communication. switch:admin> portlogdumpport 8 | more time task event port cmd args Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 51
, far-end terminal equipment, or transmission line. Diagnostics can be executed every day or on demand. Tests switch-to-switch ISL cabling and trunk group operations. The following procedures are for checking switch-specific components. Fabric OS Troubleshooting and Diagnostics Guide 35 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 52
to test. Testing components to and from the HBA 1. Connect to the switch and log in as admin. 2. Enter the portTest command (refer to the Fabric OS Command Reference for information on the command options). See Table 7 on page 36 for a list of additional tests that can be used to determine the - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 53
-pattern "fabric.ops" command. 5. Compare the two switch configurations line by line and look for differences. Do this by comparing the two Telnet windows or by printing the configShow -pattern "fabric.ops" output. Also, verify that the fabric parameter settings (refer to the above list) are the - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 54
new switch during this process. 11. Repeat step 4 through step 10 if additional switches have conflicting domain IDs. Example of setting the domain ID switch_89:FID89:admin> switchdisable switch_89:FID89:admin> configure Configure... 38 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 55
parameters is detected, the switch running Fabric OS v7.0.0 and later does not join into the existing fabric. To fix this issue, refer to the Fabric OS Administrator's Guide for more information on that specific software feature. Fabric OS Troubleshooting and Diagnostics Guide 39 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 56
3 Port mirroring Port mirroring With port mirroring, you can configure a switch port to mirror the traffic between a specific source and destination port. This is only supported between F_Ports. This is a useful way to troubleshoot a problem port without bringing down the host and destination - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 57
/FCIP VE tunnels Port mirroring is supported over GbE ports/FCIP VE tunnels Port mirroring is supported on the Brocade FCOE 10-24. Port mirroring is supported over GbE ports/FCIP VE tunnels Port mirroring is supported over GbE ports/FCIP VE tunnels Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 58
disable command disables the mirror port configuration. Adding a port mirror connection 1. Connect to the switch and log in using an account with admin permissions. 2. Enter the portMirror --add slotnumber/portnumber SourceID DestID command. 42 Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 59
following: switch:admin> portmirror --show Number of mirror connection(s) configured: 4 Mirror_Port SID DID State 18 0x070400 0x0718e2 Enabled 18 0x070400 0x0718e3 Enabled 18 0x070400 0x0718ef Enabled 18 0x070400 0x0718e0 Enabled Fabric OS Troubleshooting and Diagnostics Guide 43 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 60
3 Port mirroring 44 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 61
configuration maintenance procedures, it is recommended that you back up all important configuration data for every switch on a host computer server for emergency reference. NOTE For information about AD-enabled switches using Fabric OS v5.2.0 or later, refer to the Fabric OS Administrator's Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 62
to Services FTP service. User (10.10.252.50:(none)): userFoo 331 Please specify the password. Password: 530 Login incorrect. Login failed. If your login to the FTP or SCP server has failed, verify the username and password are correct. 46 Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 63
on these types of restrictions, refer to the Fabric OS Administrator's Guide. • The configuration file you are trying to download does not exist on the host. • The configuration file you are trying to download is not a switch configuration file. • If you selected the (default) FTP protocol, the FTP - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 64
hardware reference manuals for the Brocade DCX, and DCX-4S modular switches there is a guide for FC port setting tables. Print out Table 10 and use it to record configuration information for the various blades. TABLE 10 Brocade configuration and connection Brocade configuration settings Value IP - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 65
) Brocade configuration settings Value Domain ID Switch name Ethernet IP address Ethernet subnet mask Total number of local devices (nsShow) Total number of devices in fabric (nsAllShow) Total number of switches in the fabric (fabricShow) Fabric OS Troubleshooting and Diagnostics Guide 49 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 66
4 Brocade configuration form 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 67
minutes for the commit operation to complete, issue the firmwareShow command to verify the partitions are synchronized, and reissue the firmwareDownload command. If the problem persists, you must contact the switch service provider. Fabric OS Troubleshooting and Diagnostics Guide 51 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 68
can enter the firmwareCommit command manually on the switch (or on the standby CP in director) to synchronize the partitions. After the firmware commit operation completes, reissue the firmwareDownload command to upgrade the system. 52 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 69
Firmware download issues 5 Symptom Symptom Cannot upgrade directly to v6.3.0. Probable cause and recommended action If the switch is running Fabric OS v6.1.0 or earlier, you are not allowed to upgrade directly to v6.3.0 because of the "one-version" rule. Upgrade your switch to Fabric OS version - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 70
command A network diagnostic script and preinstallation check is a part of the firmwareDownload procedure. The script and preinstallation check performs troubleshooting and automatically checks for any blocking conditions. If the firmware download fails, refer to the Fabric OS Message Reference - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 71
firmware download before you start the procedure: • Keep all session logs. • Enter the supportSave or the supportShow command before and after entering the firmwareDownload command. • If a problem command and retry firmwaredownload. Fabric OS Troubleshooting and Diagnostics Guide 55 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 72
of ioddelay configuration. Please reset the feature with "ioddelayreset" before upgrading to v7.1. Upgrade to 7.1 is not allowed since base switch has R_RDY enabled ports. Please disable the R_RDY enabled ports in base switch using portcfgislmode command. Firmware upgrade to Fabric OS 7.1.0 or - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 73
"configure" command to clear Location ID. Downgrade is not allowed because switch is in AG mode and D-Ports are configured. Please use "switchshow" to view the D-port list and use "portcfgdport --disable " to disable it before downgrading. Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 74
firmware download operation. Firmware versions The system messages in this section refer to differences between the current firmware and the firmware you are applying to the switch. ATTENTION Brocade does not support upgrades from more than one previous release. For example, upgrading from Fabric - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 75
action If the switch is running v6.2.0 or later, and IOD Delay value is configured for one or more domains, you cannot downgrade the switch to v6.1.0 or earlier. Use the iodDelayReset command to reset the IOD delay to its default value. Fabric OS Troubleshooting and Diagnostics Guide 59 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 76
5 Considerations for downgrading firmware 60 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 77
procedure to recover the password for the default accounts of user, admin, and factory. If you do not know the root password, you must contact your service support provider to recover admin passwords. Recovering passwords 1. Open a CLI connection (serial or Telnet) to the switch. 2. Log in as root - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 78
password recovery mechanism? Use passwd command to set other passwords. Use passwdDefault command to set all passwords to default. How to recover boot PROM password? Contact your switch service provider and provide the recovery string. How do I recover a user, admin, or factory password? Refer - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 79
-n command. • If not sure about the problem area, collect a supportSave -n from all switches in the fabric. • If you think it may be related to E_Port authentication then collect a supportSave -n from both switches of the affected E_Port. Fabric OS Troubleshooting and Diagnostics Guide 63 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 80
and failing results. If the tests fail on your switch it constantly reboots. Because boot PROM access is disabled you are not able to exit out of the reboot. You must send the switch back to your switch service provider for repair. 64 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 81
) is not supported. • A logical fabric cannot have EX_Ports using extended ISLs and cannot serve as a backbone to any EX_Port traffic. Similarly, the default switch cannot be part of a fabric that serves as a backbone to any EX_Port traffic. Fabric OS Troubleshooting and Diagnostics Guide 65 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 82
do not support the use of VE_Ports to carry traffic for logical fabrics using XISLs. They can be used to carry FCR traffic through EX_Ports and VEX_Ports. You should make sure your configuration does not result in the use of VE_Ports in a base switch for logical fabric traffic. • Admin Domains are - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 83
. Probable cause and recommended action Only one base switch is allowed on a platform. Use the lsCfg --delete FID command, then the lsCfg --create FID -b base command to remove the current base switch, and then create a new one. Fabric OS Troubleshooting and Diagnostics Guide 67 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 84
7 Logical switch issues Logical switch issues CAUTION When a logical switch is created, all configuration for the logical switch is set to factory defaults. When a logical switch is deleted, all configuration for the logical switch is deleted permanently and is not recoverable. Symptom Symptom - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 85
command were allowed. A port or ports cannot be moved to the requested switch because it may only exist in a base or default switch. Probable cause and recommended action You are attempting to move ports on a core blade into a nondefault or non-base switch. Switch configuration blade compatibility - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 86
the problem area, perform the supportSave command on all chassis and logical switches in the fabric. • If you think it may be related to E_Port authentication, then perform the supportSave -n command on both switches or logical switches of the affected E_Port. 70 Fabric OS Troubleshooting and - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 87
101 connect to the switch 10:00:00:05:1e:34:02:45 The trunkDebug command displays the possible reason that two ports cannot be trunked. Possible reasons are: • The switch does not support trunking. • A trunking license is required. Fabric OS Troubleshooting and Diagnostics Guide 71 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 88
-buffer limited ports). 4. If you are in buffer-limited mode on the LD port, then increase the estimated distance. 5. Enable any of these changes on the buffer-limited port or switch by issuing the commands portDisable and portEnable. 72 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 89
a merge conflict without disrupting the fabric, first verify that it was a fabric merge problem, then edit zone configuration members, and then reorder the zone member list if necessary. The newly changed zone configuration are not effective until you issue the cfgEnable command. This should be done - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 90
section discusses fabric segmentation. Fabric segmentation occurs when two or more switches are joined together by ISLs and do not communicate to each other. Each switch appears as a separate fabric when you use the fabricShow command. 74 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 91
Function aliCreate aliDelete cfgCreate cfgShow cfgDisable Use to create a zone alias. Use to delete a zone alias. Use to create a zone configuration. Displays zoning configuration. Disables the active (effective) configuration Fabric OS Troubleshooting and Diagnostics Guide 75 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 92
procedure. Correcting a fabric merge problem quickly 1. Determine which switches have the incorrect zoning configuration; then, log in to the switches as admin. 2. Enter the switchDisable command on all problem switches. 3. Enter the cfgDisable command on each switch. 4. Enter the cfgClear command - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 93
Compare the order in which the zone members are listed. Members must be listed in the same order. 3. Rearrange zone members so the configuration for both switches is the same. Arrange zone members in alphabetical order, if possible. Fabric OS Troubleshooting and Diagnostics Guide 77 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 94
Checking for Fibre Channel connectivity problems Enter the fcPing command (refer to the Fabric OS Command Reference for more information on this command), which checks the zoning configuration for the two ports specified by: • Generates an Extended Link Service (ELS) frame ECHO request to - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 95
. The defZone command sets the default zone access mode to No Access. switch:admin> defzone --show Default Zone Access Mode committed - No Access transaction - No Transaction See "Zone conflicts" on page 75 for additional information. Fabric OS Troubleshooting and Diagnostics Guide 79 53-1002751 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 96
Gathering additional information Collect the data from a supportSave -n command. Then collect the data from the cfgTransShow command. For the port having the problem, collect the data from the filterPortShow command. 80 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 97
the integrity of the system hardware. Diagnostics are invoked in the one of the following ways: • Automatically during the power-on self test (POST). • Automatically on an individual blade whenever it is installed into a director chassis. • Manually using Fabric OS CLI commands. The error messages - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 98
within 4 seconds to enter boot interface. Booting "Fabric Operating System" image. Linux/PPC load: BootROM command line: quiet Uncompressing Linux...done. Now booting the kernel Attempting to find a root file system on hda2... 82 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 99
(0): state not synchronized, svc.c, line: 318 2005/03/31-20:12:48, [FSS-5002], 0,, INFO, SW4100_P45, Services starting a COLD recovery, mdev.c, line: 638 2005/03/31-20:12:49, [MFIC-1002], 220,, INFO, Paulsa45, Chassis FRU header not programmed for switch NID, using defaults (applies only to FICON - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 100
the switchStatusShow command: ecp:admin> switchstatusshow Switch Health Report Switch Name: brcdDCXbb IP address:192.168.234.63 SwitchState:DOWN Duration:00:37 Report time: 02/20/2008 06:02:51 PM Power supplies monitorDOWN Temperatures monitor HEALTHY Fans monitor DOWN WWN servers monitor - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 101
) associated with the logical switch and the switch role (default switch or base switch). Allows the switch to use extended interswitch links (XISL) in the base fabric to carry traffic to this logical switch. Values are ON or OFF. Fabric OS Troubleshooting and Diagnostics Guide 85 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 102
. Protocol support by GbE port. The details displayed for each switch differ on different switch models. For more information see the switchShow command in the Fabric OS Command Reference. To display the switch information, perform the following task. 1. Connect to the switch and log in as admin - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 103
connected to Brocade HBAs it is required that the firmware version on the HBA is v2.1.1 or later. 2. If you use the spinFab command to test F_Ports connected to Brocade HBAs it is required that the firmware version on the HBA is v2.1.1 or later. Fabric OS Troubleshooting and Diagnostics Guide 87 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 104
local or remote port, replace the cable and SFPs connected to the local and remote ports. • In case of loopback ports, change the loopback plug. Refer to "Marginal links" on page 30 for more information on changing the loopback plug. 88 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 105
or portCfgPersistentEnable slotnumber/portnumber. If you change port configurations during a switch failover, the ports may become disabled. To bring the ports online, re-issue the portEnable command after the failover is complete. Fabric OS Troubleshooting and Diagnostics Guide 89 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 106
10G or 16G Brocade-branded SFPs. Support is also provided for running D_Port tests between a host bus adapter (HBA) and a switch. The test results that are reported can be very useful in diagnosing a variety of port and link problems. Table 19 lists the Brocade products and Fabric OS releases that - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 107
16G SFP+) NOTE Electrical and optical loopback tests are not supported for ICLs. The fundamentals of D_Port testing are as follows: 1. The user configures the desired ports on both ends of the connection. 2. Once both sides are configured, a basic test suite is initiated automatically when the link - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 108
faults only; it cannot detect the failure of any single component. • On ICL ports that are configured as D_Ports, only link traffic can be run. Electrical and optical loopback tests are not supported. • Brocade recommends that D_Port tests be limited to a maximum of eight (8) D_Ports at once - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 109
chassis. E represents E_Ports to be configured as D_Ports. The following equipment is supported, in any mix-or-match combination: • Switches: Brocade DCX 8510-4, DCX 8510-8, 6505, 6510, 6520 FIGURE 4 ISLs connecting multiple switches and chassis For configuration details see "Using D_Port without - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 110
to a fabric switch. N and F represent, respectively, an N_Port and an F_Port to be configured as D_Ports. (See note below.) The following equipment is supported, in any mix-or-match combination: • Access Gateways: Brocade 6505, 6510 • Switches: Brocade DCX 8510-4, DCX 8510-8, 6505, 6510, 6520 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 111
DCX 8510-8, 6505, 6510, 6520 FIGURE 8 HBA to switch For configuration details see "Using D_Port with HBAs" on page 97. NOTE The following examples use command-line interface (CLI) commands. Refer also to the latest Brocade Host Connectivity Manager (HCM) and Brocade Network Advisor documentation to - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 112
, enter the portDportTest [slot/]port - -show command to view test results. The following test is successful. switch:admin> portdporttest --show 10/39 D-Port Information: Slot: 10 Port: 39 Remote WWNN: 10:00:00:05:33:7e:69:c4 Remote port: 24 Mode: Manual No. of test frames: 12 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 113
of the Brocade Command Line Utility (BCU) and Brocade Host Connectivity Manager (HCM) during or after testing. Once in D_Port mode, the adapter port does not participate in fabric operations, log in to a remote device, or run data traffic. Fabric OS Troubleshooting and Diagnostics Guide 97 53 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 114
or Brocade Fabric OS Command Reference. For more details on adapter configuration, refer to the Brocade Fabric Adapters Administrator's Guide. Dynamic mode configuration This procedure enables a dynamic D_Port diagnostic session from the connected switch to an HBA. NOTE D_Port on HBAs is supported - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 115
SFP+ on Brocade 16-Gbps switches running Fabric OS version 7.1 or later. In addition, the connected switch's F_Port must be D_Port-capable and the adapter must be using driver version 3.2.0 or higher. • D_Ports do not support loop topology. • D_Ports are not supported in a configuration of an HBA - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 116
the port. switch:admin> bcu port --disable 1/0 port disabled 3. Remove the connection to the switch and attempt to enable the D_Port. switch:admin> bcu diag --dportenable 1/0 ERROR: Timer expired - Retry if persists contact support Fabric OS Troubleshooting and Diagnostics Guide 53-1002751 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 117
disabling a D_Port configuration Use the command portCfgDport [slot/]port to enable or disable a D_Port configuration, with the following options. switch:admin> portcfgdport -- Specifies the number of frames to send in millions. Fabric OS Troubleshooting and Diagnostics Guide 101 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 118
Optical loopback 01:42:16 RESPONDER -- See remote port results Link traffic test 01:43:15 RESPONDER -- See remote port results Roundtrip link latency: 1108 nano-seconds Estimated cable distance: 20 meters 102 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 119
all command to display the capabilities and test results of all the D_Ports in a switch. switch:admin> portdporttest --show all Port State SFP Capabilities Test Result 24 ONLINE E,O PASS 26 ONLINE E,O RESPONDER 33 OFFLINE --- RESPONDER Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 120
mismatch) 33 33 010300 id N8 Online FC D-Port Loopback->Port 24 D-Port segmented,(D-Port mode D-Port 10:00:00:05:33:13:2f:b5 Example Use the portCfgShow command to see which ports are D_Port enabled. switch:admin> portcfgshow Ports of Slot 0 24 26 27 Octet Speed Combo 1 1 1 Speed AN - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 121
: No Refer to the Fabric OS Command Reference for additional portShow command information, such as the syntax for slot or port numbering, displaying IP interfaces on a GbE port, or displaying FCIP tunnel connection or configuration information. Fabric OS Troubleshooting and Diagnostics Guide 105 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 122
in as admin. 2. At the command line, enter the portStatsShow command. Port statistics include information such as the number of frames received, number of frames sent, number of encoding errors received, and number of class 2 and class 3 frames received. Refer to the Fabric OS Command Reference for - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 123
port errors for a switch 1. Connect to the switch and log in as admin. 2. Enter the portErrShow command. Refer to the Fabric OS Command Reference for additional portErrShow command information. switch:admin end-of-frame delimiters. Fabric OS Troubleshooting and Diagnostics Guide 107 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 124
components, refer to the switch hardware reference manual. The specific output from the status commands varies depending on the switch type. Checking the temperature, fan, and power supply 1. Log in to the switch as admin. 2. Enter the sensorShow command. Refer to the Fabric OS Command Reference for - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 125
appropriate hardware reference manual for details regarding the fan status. You may first consider re-seating the fan (unplug it and plug it back in). Checking the status of a power supply 1. Connect to the switch and log in as admin. 2. Enter the psShow command: switch:admin> psshow Power Supply - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 126
from HEALTHY to DOWN. For details on error messages, refer to the Fabric OS Message Reference. Displaying the system message log, with no page breaks 1. Connect to the switch and log in as admin. 2. Enter the errDump command. 110 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 127
message log. The port log is typically used to troubleshoot device connections. Viewing the port log 1. Connect to the switch and log in as admin. 2. Enter the portLogShow command: switch:admin> portlogshow time task event port cmd args Fri Feb 22 16:48:45 2008 16:48:45.208 SPEE sn - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 128
16:48:47.263 FCPH seq 79 28 22380000,02e401c2,00000c1e,0000001c,00000000 Use the commands summarized in Table 22 to view and manage port logs. Refer to the Fabric OS Command Reference for additional information about these commands. TABLE 22 Commands for port log management - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 129
standard syslogd functionality. Fabric OS supports UNIX local7 facilities (the default facility level is 7). Configuring for syslogd involves configuring the host, enabling syslogd on the switch, and, optionally, setting the facility level. Configuring the host Fabric OS supports a subset of UNIX - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 130
specified a facility other than local7 in the host /etc/syslog.conf file. Removing a syslogd host from the list 1. Connect to the switch and log in as admin. 2. Enter the syslogdIpRemove command: switch:admin> syslogdipremove 10.1.2.1 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 131
The following procedures describe the tasks for setting up automatic transfer. For details on the commands, refer to the Fabric OS Command Reference. Specifying a remote server 1. Verify that the FTP service is running on the remote server. 2. Connect to the switch and log in as admin. 3. Enter the - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 132
files to the server 1. Connect to the switch and log in as admin. 2. Enter the supportSave -c command and respond to the prompts. switch:admin> supportsave -c This command will collect RASLOG, TRACE, supportShow, core file, FFDC data and other support information and then transfer them to a FTP - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 133
switch limit 2 Gb 20-port embedded switch 2 Gb 24-port embedded switch 4 Gb 64-port 2 Gb 16-port embedded switch 2 Gb 16/18-port embedded switch 2 Gb 24-port embedded switch 8 Gb 798-port core fabric backbone 8 Gb 64-port switch 8 Gb 32-port switch Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 134
20-port embedded switch 75 M5424 8 Gb 24-port embedded switch 76 8000 8 Gb 16-FC port, 10 GbE 8-Ethernet port switch 77 Brocade DCX-4S 8 Gb 192-port core fabric backbone 83 7800 8 Gb 16-FC ports, 6 GbE ports extension switch 109 6510 16 Gb 48-port switch 118 6505 16 Gb 24-port switch - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 135
Fibre Channel and Ethernet SAN. 24-FC port with 10 1-GbE and two 10-GbE ports Fibre Channel routing and FCIP blade 8 Gb 64-FC ports blade 16 Gb 48-FC ports blade 16 Gb 32-FC ports blade 8 Gb 32-FC ports blade 8 Gb 48-FC ports blade Fabric OS Troubleshooting and Diagnostics Guide 119 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 136
A Switch Type and Blade ID 120 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 137
. switch:admin> port number) = 06 00 = Port (ALPA) = 0 (not used in this instance, but is used in loop, shared areas in PID assignments on blades, NPIV, and Access Gateway devices) Result: hexadecimal triplet 610600 = decimal triplet 97,06,00 Fabric OS Troubleshooting and Diagnostics Guide - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 138
34 35 36 37 38 39 40 Hex 1f 20 21 22 23 24 25 26 27 28 Decimal 41 42 43 44 45 46 47 48 49 50 Hex 29 2a 2b 2c 2d 2e 2f 30 31 32 a8 a9 aa Decimal 171 172 173 174 175 176 177 178 179 180 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 139
245 246 247 248 249 250 Hex f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 123 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 140
B Hexadecimal Conversion 124 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 141
corrupt, 63 invalid, 63 not installed, 63 troubleshooting, 63 command output, 7 common problem areas, 2 symptoms, 2 configdownload fails, 3 configupload fails, 3 configuration download fails, 47 save to a host, 45 switch reboots during the download, 47, 48 upload fails, 45 connectivity no - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 142
enabling port, 89 enc_out errors, 31 equipment status, viewing, 108 EX_Ports, 3, 23 F F_Port, 23, 30 fabric issues, 2 merge fails, 3 parameters, 37 parameters, reconcile, 37 segments, 3 fabric merge problem, 73 fabric segmentation configuration mismatch, 75 content mismatch, 75 default zone access, - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 143
time protocol, (See also NTP), 1 no connectivity between host and storage, 4 no connectivity between switches, 4 no light on LEDs, 4 NS, 26 NTP, 1 O output from a console, 6 P passwords, recovering forgotten, 61 pathInfo, 20 performance problems, 4 PLOGI, 24 POD enabling ports, 89 point-to-point - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 144
the configuration download, 47 switch status, viewing, 84 switchType, 117 symptoms, 2 synchronize switches, 1 syslog messages, 4 T targets, 2 temperature, fan, and power supply, 108 temperature, status of, 109 test a port, 36 a switch, 36 TI zone problem, 73 time is not in-sync, 11 troubleshooting - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 145
Z zone configuration, 2 configuration mismatch, 5 content mismatch, 5 resolving conflicts, 75 troubleshooting, 75 type mismatch, 5 Fabric OS Troubleshooting and Diagnostics Guide 129 53-1002751-01 - Dell Brocade 6510 | Fabric OS Troubleshooting and Diagnostics Guide v7.1.0 - Page 146
130 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01
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Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v7.1.0
®