Dell Alienware Area-51m R2 Service Manual

Dell Alienware Area-51m R2 Manual

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  • Dell Alienware Area-51m R2 | Service Manual - Page 1
    Alienware Area-51m R2 Service Manual Regulatory Model: P38E Regulatory Type: P38E002 June 2020 Rev. A00
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    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
  • Dell Alienware Area-51m R2 | Service Manual - Page 3
    your computer...6 Safety instructions...6 Electrostatic discharge-ESD protection...7 ESD field service kit ...7 Transporting sensitive Installing the base cover...13 Battery...14 Lithium-ion battery precautions...14 Removing the battery...15 Installing the battery ...15 Memory modules...16 Removing
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    -reader board...42 Removing the card-reader board...42 Installing the card-reader board...43 Coin-cell battery...44 Removing the coin-cell battery...44 Installing the coin-cell battery...45 Computer base...46 Removing the computer base...46 Installing the computer base...48 Touchpad...50 Removing
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    89 Clearing CMOS settings...90 Clearing BIOS (System Setup) and System passwords 90 5 Troubleshooting...91 SupportAssist diagnostics...91 Recovering the operating system...91 System diagnostic lights...91 Flea power release...92 WiFi power cycle...92 Real Time Clock-RTC reset...93 6 Getting help
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    and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at
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    such as intermittent problems or a shortened product life span. As the type of damage to recognize and troubleshoot is the intermittent (also called components in a static-safe area. If possible, use anti- hardware is known as bonding. Use only Field Service kits with a wrist strap, mat, and
  • Dell Alienware Area-51m R2 | Service Manual - Page 8
    the work area, insulators and packaging that the new part arrived in. The service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell 2. Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting
  • Dell Alienware Area-51m R2 | Service Manual - Page 9
    configuration ordered. Table 1. Screw list Component Audio daughter-board Secured to Palm-rest assembly Screw type M2.5x2.5 Quantity 3 Screw image Battery Palm-rest assembly M2.5x5 6 Computer base Palm-rest assembly M2.5x12 1 Computer base Palm-rest assembly M2.5x8 14 Display-cable
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    Table 1. Screw list(continued) Component Secured to Heat-sink assembly Palm-rest assembly Per key keyboard Hard-drive assembly Hard-drive bracket Power-adapter port bracket Rear-I/O cover Rear-I/O cover Palm-rest assembly Palm-rest assembly Hard drive Palm-rest assembly Computer base Palm-rest
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    Base cover Removing the base cover Prerequisites 1. Follow the procedure in Before working inside your computer. About this task The following image indicates the location of the base cover and provides a visual representation of the removal procedure. 11
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    12
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    the bottom side, lift open the base cover with your fingertips. 3. Release the tabs on the base cover from the slots on the computer base. 4. Slide the base cover off the computer base. 5. Disconnect the battery cable from the system board. 6. Press and hold the power button for
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    packs and cells. • Do not apply pressure to the surface of the battery. • Do not bend the battery. • Do not use tools of any kind to pry on or against the battery. • Ensure any screws during the servicing of this product are not lost or misplaced, to prevent accidental puncture or damage to the
  • Dell Alienware Area-51m R2 | Service Manual - Page 15
    , do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell. • Always purchase genuine batteries from www.dell.com or authorized Dell partners and resellers
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    on the palm-rest assembly. 2. Replace the six screws (M2.5x5) that secure the battery to the palm-rest assembly. 3. Route the battery cable through the routing guides on the computer base and connect the battery cable to the system board. Next steps 1. Install the base cover. 2. Follow the procedure
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    Steps 1. Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. 2. Remove the memory module from the memory-module slot. NOTE: Repeat steps 1 and 2 to remove any other memory modules installed in your computer.
  • Dell Alienware Area-51m R2 | Service Manual - Page 18
    on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot one are as follows: • M.2 2230 solid-state drive • M.2 2280 solid-state drive The following image indicates the location of the
  • Dell Alienware Area-51m R2 | Service Manual - Page 19
    Depending on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot one are as follows: • M.2 2230 solid-state drive • M.2 2280 solid-state drive NOTE: Install the solid-state drive to M.2 slot
  • Dell Alienware Area-51m R2 | Service Manual - Page 20
    on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot one are as follows: • M.2 2230 solid-state drive • M.2 2280 solid-state drive The following image indicates the location of the
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    one. NOTE: Depending on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot one are as follows: 21
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    • M.2 2230 solid-state drive • M.2 2280 solid-state drive NOTE: Install the solid-state drive to the M.2 slot one before installing the solid-state drive to the M.2 slot two on the system board. The following image indicates the location of the M.2 2230 solid-state drive in M.2 slot one and provides
  • Dell Alienware Area-51m R2 | Service Manual - Page 23
    on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot two are as follows: • M.2 2230 solid-state drive • M.2 2280 solid-state drive The following image indicates the location of the
  • Dell Alienware Area-51m R2 | Service Manual - Page 24
    Depending on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot two are as follows: • M.2 2230 solid-state drive • M.2 2280 solid-state drive NOTE: Install the solid-state drive to M.2 slot
  • Dell Alienware Area-51m R2 | Service Manual - Page 25
    on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot two are as follows: • M.2 2230 solid-state drive • M.2 2280 solid-state drive The following image indicates the location of the
  • Dell Alienware Area-51m R2 | Service Manual - Page 26
    NOTE: Depending on the configuration ordered, the computer may have up to four M.2 solid-state drive installed. The solid-state drive configurations that are supported on M.2 slot two are as follows: • M.2 2230 solid-state drive • M.2 2280 solid-state drive NOTE: Install the solid-state drive to the
  • Dell Alienware Area-51m R2 | Service Manual - Page 27
    Solid state drive-M.2 slot three Removing the M.2 2280 solid-state drive from M.2 slot three Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task NOTE: This procedure applies only to computers shipped with an M.2 2280 solid-state
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    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 solid-state drive slot on the solid-state drive interposer board. 2. Slide the M.2 2280 solid-state drive into the M.2 solid-state drive slot on the solid-state drive interposer board. 3. Align the screw holes on the
  • Dell Alienware Area-51m R2 | Service Manual - Page 29
    Steps 1. Remove the two screws (M2x3) that secure the thermal shield and the solid-state drive to the solid-state drive interposer board. 2. Slide and lift the thermal shield from the computer base. 3. Slide and remove the M.2 2280 solid-state drive from the M.2 solid-state drive slot on the solid-
  • Dell Alienware Area-51m R2 | Service Manual - Page 30
    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 solid-state drive slot on the solid-state drive interposer board. 2. Slide the M.2 2280 solid-state drive into the M.2 solid-state drive slot on the solid-state drive interposer board. 3. Align the screw holes on the
  • Dell Alienware Area-51m R2 | Service Manual - Page 31
    Disconnect the solid-state drive interposer board cables from the system board. 2. Remove the solid-state drive interposer board cables from the routing guides on the computer base. 3. Remove the four screws (M2x3) that secure the solid-state drive interposer board bracket to the palm-rest assembly
  • Dell Alienware Area-51m R2 | Service Manual - Page 32
    The following image indicates the location of the solid-state drive interposer board and provides a visual representation of the installation procedure. Steps 1. Place the solid-state drive interposer board on the solid-state drive interposer board bracket. 2. Align the screw holes on the solid-
  • Dell Alienware Area-51m R2 | Service Manual - Page 33
    2. Follow the procedure in After working inside your computer. Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the wireless card and provides
  • Dell Alienware Area-51m R2 | Service Manual - Page 34
    the antenna cables to the wireless card. The following table provides the antenna-cable color scheme for the wireless card that is supported by your computer. Table 2. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna-cable color White Auxiliary (black
  • Dell Alienware Area-51m R2 | Service Manual - Page 35
    removal procedure. Steps 1. Using the pull tab, disconnect the hard-drive cable from the system board. 2. Remove the hard-drive cable from the routing guides on the computer base. 3. Remove the four screws (M2x3) that secure the hard-drive assembly to the palm-rest assembly. 4. Lift the hard-drive
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    assembly. 6. Replace the four screws (M2x3) that secure the hard-drive assembly to the palm-rest assembly. 7. Route the hard-drive cable through the routing guides on the computer base. 8. Connect the hard-drive cable to the system board. 36
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    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Rear-I/O cover Removing the rear-I/O cover Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the
  • Dell Alienware Area-51m R2 | Service Manual - Page 38
    3. Remove the four screws (M2.5x2.5) that secure the rear-I/O cover to the computer base. NOTE: Ensure that the tron-light cable is disconnected before removing the rear-I/O cover from palm-rest assembly. 4. Using a plastic scribe, push the side holes on the rear-I/O cover to remove it from the palm
  • Dell Alienware Area-51m R2 | Service Manual - Page 39
    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Audio daughter-board Removing the audio daughter-board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Follow the procedure from step 1 to
  • Dell Alienware Area-51m R2 | Service Manual - Page 40
    Installing the audio daughter-board Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task NOTE: After replacing the audio daughter-board, you must set up the keyboard language and color. The following image
  • Dell Alienware Area-51m R2 | Service Manual - Page 41
    . 2. Remove the base cover. 3. Remove the battery. 4. Remove the solid-state drive from M.2 slot right speaker, slightly pull the speaker upwards to release the speaker from the palm-rest assembly. 3. and remove the speaker cable from the routing guides on the palm-rest assembly and the touchpad bracket
  • Dell Alienware Area-51m R2 | Service Manual - Page 42
    using the alignment posts. 3. Route the speaker cable through the routing guides on the palm-rest assembly and the touchpad bracket. 4. Using the 5. Install the solid-state drive in M.2 slot two. 6. Install the battery. 7. Install the base cover. 8. Follow the procedure in After working inside
  • Dell Alienware Area-51m R2 | Service Manual - Page 43
    2. Remove the base cover. 3. Remove the battery. 4. Remove the wireless card. 5. Remove the solid-state drive from board to the palm-rest assembly. 3. Remove the card-reader board cable from the routing guides on the palm-rest assembly. 4. Lift the SD card reader board off the palm-rest assembly
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    the palm-rest assembly. 4. Route the card-reader board cable through the routing guides on the computer base. 5. Connect the card-reader board cable to the system slot two. 4. Install the wireless card. 5. Install the battery. 6. Install the base cover. 7. Follow the procedure in After working inside
  • Dell Alienware Area-51m R2 | Service Manual - Page 45
    cable from the system board. 2. Peel off the coin-cell battery from the palm-rest assembly. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates
  • Dell Alienware Area-51m R2 | Service Manual - Page 46
    to the system board. Next steps 1. Install the card-reader board. 2. Install the solid-state drive in M.2 slot two. 3. Install the battery. 4. Install the base cover. 5. Follow the procedure in After working inside your computer. Computer base Removing the computer base Prerequisites 1. Follow the
  • Dell Alienware Area-51m R2 | Service Manual - Page 47
    47
  • Dell Alienware Area-51m R2 | Service Manual - Page 48
    the display-cable bracket off the system board. 3. Using the pull tab, disconnect the hard-drive cable. 4. Remove the hard-drive cable from the routing guides on the computer base. 5. Disconnect the Tobii cable from the system board. 6. Peel off the Tobii cable from the computer base. 7. Remove the
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    Tobii cable to the system board. 10. Route the hard-drive cable through routing guides on the computer base. 11. Connect the hard-drive cable to the system board. . 3. Install the wireless card. 4. Install the battery. 5. Install the base cover. 6. Follow the procedure in After working inside your
  • Dell Alienware Area-51m R2 | Service Manual - Page 50
    Touchpad Removing the touchpad Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the solid-state drive from M.2 slot one. 5. Remove the solid-state drive from M.2 slot two. 6. Follow the procedure from step 1 to
  • Dell Alienware Area-51m R2 | Service Manual - Page 51
    Steps 1. Open the latch and disconnect the keyboard-controller cable from the system board. 2. Open the latch and disconnect the keyboard-controller cable from the audio daughter-board. 3. Open the latch and disconnect the keyboard cable from the audio daughter-board. 4. Open the latch and
  • Dell Alienware Area-51m R2 | Service Manual - Page 52
    Steps 1. Place the touchpad into the slot on the palm-rest assembly. Ensure to align the touchpad using the alignment pins on the palm- rest assembly. 2. Place the touchpad bracket into the slot on the palm-rest assembly. 3. Replace the five screws (M2x3) that secure the touchpad bracket to the palm
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    drive, if applicable. 8. Install the solid-state drive in M.2 slot two. 9. Install the solid-state drive in M.2 slot one. 10. Install the battery. 11. Install the base cover. 12. Follow the procedure in After working inside your computer. Display assembly Removing the display assembly Prerequisites
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    54
  • Dell Alienware Area-51m R2 | Service Manual - Page 55
    cable and the camera cable from the computer base. 6. Disconnect the Tobii cable from the system board. 7. Remove the antenna cables from the routing guides on the computer base. 8. Peel off the Tobii cable from the computer base. 9. Remove the two screws (M2.5x8) that secures the computer base
  • Dell Alienware Area-51m R2 | Service Manual - Page 56
    56
  • Dell Alienware Area-51m R2 | Service Manual - Page 57
    ) that secure the computer base to the display assembly. 5. Adhere the Tobii cable to the computer base. 6. Route the antennas cable through the routing guides on the computer base. 7. Connect the Tobii cable to the system board. 8. Adhere the display cable and the camera cable to the computer base
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    Removing the heat-sink assembly Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the wireless card. 5. Remove the solid-state drive from M.2 slot one. 6. Follow the procedure from step 1 to step 4 in Removing
  • Dell Alienware Area-51m R2 | Service Manual - Page 59
    from step 5 to step 8 in Installing the hard drive, if applicable. 7. Install the solid-state drive in M.2 slot one. 8. Install the wireless card. 9. Install the battery. 10. Install the base cover. 59
  • Dell Alienware Area-51m R2 | Service Manual - Page 60
    . Processor Removing the processor Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the wireless card. 5. Remove the solid-state drive from M.2 slot one. 6. Remove the rear-I/O cover. 7. Remove the computer base
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    the computer base. 3. Install the rear-I/O cover. 4. Install the solid-state drive in M.2 slot one. 5. Install the wireless card. 6. Install the memory modules. 7. Install the battery. 8. Install the base cover. 9. Follow the procedure in After working inside your computer. 61
  • Dell Alienware Area-51m R2 | Service Manual - Page 62
    card Removing the graphics card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. 4. Remove the wireless card. 5. Remove the solid-state drive from M.2 slot one. 6. Follow the procedure from step 1 to step 4 in Removing
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    drive, if applicable. 7. Install the solid-state drive in M.2 slot one. 8. Install the wireless card. 9. Install the memory modules. 10. Install the battery. 11. Install the base cover. 12. Follow the procedure in After working inside your computer. Left power-adapter port Removing the left power
  • Dell Alienware Area-51m R2 | Service Manual - Page 64
    4. Remove the wireless card. 5. Remove the solid-state drive from M.2 slot one. 6. Follow the procedure from step 1 to step 4 in Removing the hard drive, if applicable. 7. Remove the solid-state drive from M.2 slot three, if applicable. 8. Remove the solid-state drive from M.2 slot four, if
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    , if applicable. 8. Install the solid-state drive in M.2 slot one. 9. Install the wireless card. 10. Install the memory modules. 11. Install the battery. 12. Install the base cover. 13. Follow the procedure in After working inside your computer. System board Removing the system board Prerequisites
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    side of your system board. 1. Power-button board cable The following image indicates the connectors on the top side of your system board. 1. Coin-cell battery cable 66 2. Card-reader board cable
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    3. Keyboard-controller cable 5. Left power-adapter port cable 4. Touchpad cable 6. Audio daughter-board cable The following image indicates the location of the system board and provides a visual representation of the removal procedure. 67
  • Dell Alienware Area-51m R2 | Service Manual - Page 68
    -controller cable from the system board. 6. Using the pull tab, disconnect the card-reader board cable from the system board. 7. Disconnect the coin-cell battery cable from the system board. 8. Remove the four screws (M2.5x5) that secure the system board to the palm-rest assembly. 9. Lift the system
  • Dell Alienware Area-51m R2 | Service Manual - Page 69
    1. Power-button board cable The following image indicates the connectors on the top side of your system board. 1. Coin-cell battery cable 3. Keyboard-controller cable 5. Left power-adapter port cable 2. Card-reader board cable 4. Touchpad cable 6. Audio daughter-board cable The following image
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    70
  • Dell Alienware Area-51m R2 | Service Manual - Page 71
    slot two. 12. Install the solid-state drive in M.2 slot one. 13. Install the wireless card. 14. Install the memory modules. 15. Install the battery. 16. Install the base cover. 17. Follow the procedure in After working inside your computer. Right power-adapter port Removing the right power-adapter
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    13. Remove the computer base. 14. Remove the heat-sink assembly. 15. Remove the left power-adapter port. 16. Remove the system board. About this task The following image indicates the location of the right power-adapter port and provides a visual representation of the removal procedure. Disconnect
  • Dell Alienware Area-51m R2 | Service Manual - Page 73
    11. Install the solid-state drive in M.2 slot one. 12. Install the wireless card. 13. Install the memory modules. 14. Install the battery. 15. Install the base cover. 16. Follow the procedure in After working inside your computer. Keyboard Removing the keyboard Prerequisites 1. Follow the procedure
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    8. Follow the procedure from step 1 to step 4 in Removing the hard drive, if applicable. 9. Remove the solid-state drive from M.2 slot three, if applicable. 10. Remove the solid-state drive from M.2 slot four, if applicable. 11. Remove the solid-state drive interposer board, if applicable. 12.
  • Dell Alienware Area-51m R2 | Service Manual - Page 75
    Installing the keyboard Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the keyboard and provides a visual representation of the installation procedure. Steps 1.
  • Dell Alienware Area-51m R2 | Service Manual - Page 76
    board, if applicable. 12. Remove the card-reader board. 13. Remove the audio daughter-board. 14. Remove the speakers. 15. Remove the coin-cell battery. 16. Remove the touchpad. 17. Remove the rear-I/O cover. 18. Remove the display assembly. 19. Remove the computer base. 20.Remove the heat-sink
  • Dell Alienware Area-51m R2 | Service Manual - Page 77
    After performing the steps in the pre-requisites, we are left with the palm-rest assembly. Installing the palm-rest assembly Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the
  • Dell Alienware Area-51m R2 | Service Manual - Page 78
    assembly. 6. Install the computer base. 7. Install the display assembly. 8. Install the rear-I/O cover. 9. Install the touchpad. 10. Install the coin-cell battery. 11. Install the speakers. 12. Install the audio daughter-board. 13. Install the card-reader board. 14. Install the solid-state drive
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    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ SLN128938. 79
  • Dell Alienware Area-51m R2 | Service Manual - Page 80
    the selected field (if applicable) or follow the link in the field. Expands or collapses a drop-down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only. Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen
  • Dell Alienware Area-51m R2 | Service Manual - Page 81
    sequence screen also displays the option to access the System Setup screen. System setup options Main Table 4. Main Option System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU L1 Cache CPU L2 Cache CPU L3 Cache Integrated Graphics Discrete Graphics
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    This option enables you to charge external devices using the stored system battery power through the USB PowerShare port when the computer is turned off or USB devices to wake the computer from Standby. • Enable USB Wake Support Default: Disabled NOTE: If USB PowerShare is enabled, a device that is
  • Dell Alienware Area-51m R2 | Service Manual - Page 83
    Key Behavior Touchpad Backlight Battery Health Camera Thunderbolt Thunderbolt Boot Support Enable Thunderbolt (and PCIe the operating mode of the touchpad backlight feature. Default: Auto Displays the battery health. Enables or disables the integrated camera. When enabled, the camera functions
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    automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery tool. Default: 2 Enables or disables Battery Charge Configuration from the beginning of the day to a specified work period. Advanced Battery Charged maximizes battery health while still supporting
  • Dell Alienware Area-51m R2 | Service Manual - Page 85
    The entries to set password are: • Enter the old password: • Enter the new password: • Confirm new password: Click OK once you set the password. NOTE: For the first time login BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. • Enabled: Enable the
  • Dell Alienware Area-51m R2 | Service Manual - Page 86
    Table 6. Security(continued) Option Description Secure Boot Secure Boot Enables or disables the Secure Boot Feature. Choose one of the options: • Secure Boot Enable • Secure Boot Disable Default: Enabled Secure Boot Mode Displays the secure boot mode. Default: Deployed Mode. Expert Key
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    an update is available. For laptops, ensure that your computer battery is fully charged and connected to dell.com/support. • Enter the Service Tag or Express Service Code and click Submit. • Click Detect Product and follow the on-screen instructions. 3. If you are unable to detect or find the Service
  • Dell Alienware Area-51m R2 | Service Manual - Page 88
    not have to be bootable) • BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive • AC power adapter that is connected to the computer • Functional computer battery to flash the BIOS Perform the following steps to perform the BIOS update flash
  • Dell Alienware Area-51m R2 | Service Manual - Page 89
    is disabled. Assigning a system setup password Prerequisites You can assign a new System or Admin Password only when the status is in Not Set. valid: Space 3. Type the system password that you entered earlier in the Confirm new password field and click OK. 4. Press Esc and a message prompt's you
  • Dell Alienware Area-51m R2 | Service Manual - Page 90
    the System and/or Setup password, reenter the new password when prompted. If you delete the System battery. 5. Replace the base cover. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell
  • Dell Alienware Area-51m R2 | Service Manual - Page 91
    website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures. For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/ support. System diagnostic
  • Dell Alienware Area-51m R2 | Service Manual - Page 92
    battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Steps 1. Turn off your computer. 2. Remove the base cover. 3. Remove the battery the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers)
  • Dell Alienware Area-51m R2 | Service Manual - Page 93
    modem. 7. Turn on your computer. Real Time Clock-RTC reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from No POST/No Boot/No Power situations. You can initiate the RTC reset on the system
  • Dell Alienware Area-51m R2 | Service Manual - Page 94
    Self-help resources Resource location Information about Alienware products and services www.alienware.com My Dell Tips Contact Support Online help for operating system Troubleshooting information, user manuals, setup instructions, product specifications, technical help blogs, drivers, software
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Alienware Area-51m R2
Service Manual
Regulatory Model: P38E
Regulatory Type: P38E002
June 2020
Rev. A00