Dell Alienware 27 Gaming AW2720HF Alienware AW2720HF Monitor Users Guide
Dell Alienware 27 Gaming AW2720HF Manual
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- Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 1
Alienware AW2720HF Monitor User's Guide Model: AW2720HF Regulatory model: AW2720HFb - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 2
to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 3
features 8 Identifying parts and controls 9 Front view 9 Back view 10 Rear and bottom view 11 Monitor specifications 12 Resolution specifications 14 Supported video modes 14 Preset display modes 15 Electrical specifications 15 Physical characteristics 16 Environmental characteristics 17 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 4
extensions 49 Vertical extension 49 Rotating the monitor 50 Rotate clockwise 50 Rotate counterclockwise 51 Dell Support website 53 Navigating the AlienFX window 54 Creating a theme 56 Setting lighting effects 57 Troubleshooting 60 Self-test 60 Built-in diagnostics 61 Common problems - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 5
Universal Serial Bus (USB) specific problems 65 Appendix 66 FCC notices (U.S. only) and other regulatory information 66 Contact Dell 66 |5 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 6
ships with the components shown below. If any component is missing, contact Dell technical support. For more information see Contact Dell. NOTE: Some components may be optional and may not ship with your monitor. Some features or media may not be available in certain countries. Component image - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 7
I/O cover Power cable (varies by country) DisplayPort cable (DisplayPort to DisplayPort) HDMI cable USB 3.0 upstream cable (enables the USB ports on the monitor) • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Alienware Welcome Letter About your monitor | 7 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 8
The Alienware AW2720HF monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 68.5 cm (27 inch) viewable area (measured diagonally). Resolution: Up to 1920 x 1080 through DisplayPort and HDMI, with full-screen support - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 9
Identifying parts and controls Front view Label Description 1 Cable-management slot (on the front side of the stand) 2 Power On/Off button (with LED indicator) Use To organize the cables neatly. To turn the monitor on or off. About your monitor | 9 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 10
it to control the OSD menu. 2 Function buttons For more information, see Operating the monitor. 3 Barcode, serial number, and Service Tag label Refer to this label if you need to contact Dell for technical support. 4 Cable-management clip To organize the cables neatly. 5 Stand release button - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 11
7 Regulatory label Lists the regulatory approvals. 8 Lighting dock connector When the stand riser is attached to the monitor, the dock supplies power to the light on the stand. 9 Cable-management slot (at the To organize cables by routing them back of the stand) - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 12
monitor). 9 DisplayPort Connect your computer with DisplayPortDisplayPort cable (shipped with your monitor). 10 Line-out port Connect your speakers. NOTE: This port does not support Luminance output Contrast ratio AW2720HF Active matrix - TFT LCD Fast IPS 16:9 685.0 mm (27 in.) 596.7 mm - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 13
setup and every gamer's needs are different, Alienware 4 x USB 3.0 downstream port (including 1 port which supports power-charging) Connectivity • 1 x DisplayPort version 1.2 (rear 1 x audio line-out port (rear) Border width (edge of monitor to active area) Top 8.0 mm Left/Right 8.0 mm/8.0 mm - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 14
Dell Display Manager (DDM) Compatibility 0 to 130 mm -5° to 21° -20° to 20° -90° to 90° Easy Arrange and other key features Resolution specifications Model AW2720HF Hz • HDMI: 1920 x 1080 @ 240 Hz Supported video modes Model AW2720HF Video display capabilities (HDMI 480i, 480p, 576i, 576p - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 15
.0 148.5 285.5 346.5 567.4 Sync polarity (Horizontal/ Vertical NOTE: This monitor supports AMD FreeSync. Electrical specifications Model Video input signals AC input voltage/ frequency/current Inrush current AW2720HF HDMI 2.0*/DisplayPort 1.2, 600 mV for each differential line, 100 ohm input - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 16
Physical characteristics Model AW2720HF Signal cable type • Digital: HDMI, 19 pins • Digital: DisplayPort, 20 pins • Universal Serial Bus: USB, 9 pins NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 17
Environmental characteristics Model AW2720HF Compliant standards Arsenic-free glass and mercury-free for the panel only Temperature Operating 0°C to 40°C (32°F to ,192 m (40,000 ft) (maximum) Thermal dissipation • 221.8 BTU/hour (maximum) • 60.0 BTU/hour (typical) About your monitor | 17 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 18
. This is referred to as Power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes to function. The following table shows the power consumption and signaling of this automatic power saving feature: VESA modes Normal operation - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 19
ML3 (n) GND ML3 (p) ML2 (n) GND ML2 (p) ML1 (n) GND ML1 (p) ML0 (n) GND ML0 (p) GND GND AUX (p) GND AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR About your monitor | 19 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 20
17 DDC/CEC Ground 18 +5V POWER 19 HOT PLUG DETECT Plug and Play capability You can connect the monitor to any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 21
Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer speed Super-Speed High speed Full speed Data rate 5 Gbps 480 Mbps 12 Mbps Power consumption* 4.5 W (Max, - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 22
bottom Power charging port - the port with icon; supports up to 2 A fast- charging capability if the device is BC1.2 compatible. NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The USB ports on the monitor work only when the monitor is turned on or in power save mode. If - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 23
. For more information on Dell Monitor Quality and Pixel Policy, see www.dell.com/support/monitors. Maintenance guidelines Cleaning your monitor CAUTION: Read and follow the Safety instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 24
: The stand is not factory-installed. NOTE: The following instructions are only applicable for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the set up instructions that were included with the stand. CAUTION: The following - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 25
5. Open the protective cover on the monitor to access the VESA slot on the monitor. 6. Slide the tabs on the stand riser into the slots on the display back cover and lower the stand assembly to snap it into place. Setting up the monitor | 25 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 26
the cable-management clip at the back of the display. 8. Connect the power cable to the monitor. 9. Now route the required cables through the cable-management slot on the stand and then through cable into the wall outlet or turn on the monitor until you are instructed to do so. 26 | Setting up the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 27
10. Hold the stand riser and lift the monitor carefully, then place it on a flat surface. CAUTION: Hold the stand riser firmly when lifting the monitor to avoid any accidental damage. 11. Lift the protective cover from the monitor. Setting up the monitor | 27 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 28
Before you begin any of the procedures in this section, follow the Safety instructions. NOTE: Do not connect all cables to the computer at the same time only. Appearance of the computer may vary. To connect your monitor to the computer: 1. Connect the other end of the DisplayPort cable or HDMI cable - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 29
an image, see Universal Serial Bus (USB) specific problems. Removing the monitor stand NOTE: To prevent scratches on the display when removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: The following instructions are applicable only for attaching the stand that was - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 30
5. Disconnect the cables from the monitor and slide them out through the cable-management slot on the stand riser. 6. Press and hold the stand release button. 7. Lift the stand up and away from the monitor. 30 | Setting up the monitor - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 31
dimension: M4 x 10 mm) Refer to the instructions that come with the VESA-compatible wall mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat surface. 2. Remove the monitor stand. (See Removing the monitor stand.) 3. Use a Phillips crosshead screwdriver to remove - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 32
. Using the joystick control Use the joystick control on the rear of the monitor to make OSD adjustments. 1. Press the joystick button to launch the OSD main menu. 2. Move the the submenu. • Increases (right) or decreases (left) the parameters of selected menu item. 32 | Operating the monitor - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 33
(up) or decreases (down) the parameters of selected menu item. Using the rear-panel controls Use the control buttons on the rear of the monitor to access the OSD menu and shortcut keys. The following table describes the rear-panel buttons: Rear-panel button Description 1 To launch the OSD main - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 34
to personalize your visual gameplay experience. Preset Modes Allows you to choose from a list of preset color modes. • Standard: Loads the monitor's default color settings. This is the default preset mode. • FPS: Loads color settings ideal for First-Person Shooter (FPS) games. 34 | Operating the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 35
games. • Game 1/Game 2/Game 3: Allows you to customize the color settings for your gaming needs. • ComfortView: Decreases the level of blue light emitted from the screen to make viewing more comfortable for your eyes. WARNING: The possible long-term effects of blue light emission from the monitor - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 36
the upper left corner of the display. The timer shows the time elapsed since the game starts. Select an option from the time-interval list to keep you aware of contents from multiple displays. FreeSync When you select On, the monitor runs at the highest frame rate possible to eliminates both input - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 37
0 to 3), the better visibility in dark area of the display image. Hue Saturation Reset Game This feature can shift the color of the video image to green or purple. This is /RTS, SPORTS, or RPG preset mode. Resets all settings under the Game menu to the factory defaults. Operating the monitor | 37 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 38
HDMI 2 input when you are using the HDMI connectors. Press the joystick button to confirm the selection. Turn on the function to allow the monitor to automatically scan for available input sources. Press the joystick button to confirm the selection. Resets all settings under the Input Source menu to - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 39
AlienFX Lighting Use this menu to adjust the LED light settings for the Power button, Alienware logo, and the light stripe on the stand. Color To specify an LED lighting color, select On and move the joystick to highlight the Custom - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 40
lighting adjustments, this menu status shows Off; when you make the LED lighting adjustments through AlienFX application, the status changes to On. 40 | Operating the monitor - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 41
the joystick down to decrease the contrast level (min. 0 / max. 100). The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen. Adjusts the image ratio to Wide 16:9, Auto Resize, 4:3, or 1:1. Operating the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 42
RGB: Select this option if your monitor is connected to a computer (or media player) using the DP or HDMI cable. YPbPr: Select this option if your media player supports only YPbPr output. This feature can , Brazilian Portuguese, Russian, Simplified Chinese, or Japanese). 42 | Operating the monitor - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 43
Key 1 Allows you to choose a feature from Preset Modes, Game Shortcut Key 2 Enhance Mode, Dark Stabilizer, Brightness/Contrast, Input Source Shortcut Key 3 USB Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 44
on your computer. You can disable this feature by selecting Off. Enable this feature for best user experience and optimum performance of your monitor. LCD Helps reduce minor cases of image retention. Depending on Conditioning the degree of image retention, the program may take some time to - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 45
Firmware Displays the firmware version of your monitor. Service Tag Displays the service tag of your monitor. This string is required when you look for phone support, check your warranty status, update drivers on Dell's website, etc. Reset Others Resets all settings under the Others menu to the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 46
enters the Power Save Mode, the following message appears: Activate the computer and wake up the monitor to gain access to the Using the On-Screen Display (OSD) menu. NOTE: The message . NOTE: The message may be slightly different according to the connected input signal. 46 | Operating the monitor - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 47
When Factory Reset is selected, the following message appears: See Troubleshooting for more information. Locking the rear-panel control buttons You can lock the rear-panel control seconds until a menu appears on the screen. Select the Unlock icon to unlock the button(s). Operating the monitor | 47 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 48
the maximum resolution To set the maximum resolution for the monitor: In Windows 7, Windows 8, and Windows 8.1: 1. For one of the following procedures: If you have a Dell desktop or a laptop: • Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 49
a stand that you purchased from any other source, follow the set up instructions that were included with the stand. Tilt and swivel extensions With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle. NOTE: The stand is not factory-installed - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 50
Rotating the monitor Before you rotate the monitor, your monitor should be fully extended vertically (vertical extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise 50 | Operating the monitor - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 51
with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates. NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.). Operating - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 52
the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer working correctly, go to www.dell.com/support and download the latest driver for your graphics card. 52 | Operating the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 53
version of the following items at www.dell.com/ support/drivers. • Alienware Command Center • Alienware AW2720HF Monitor 2. Navigate to the folder in which you saved the setup files. 3. Double-click the setup file and follow the on-screen instructions to complete the installation. Using AlienFX - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 54
Command Center, AlienFX allows you to control the LED lighting colors and transition effects for your Alienware monitor. In the AWCC home screen, click FX in the top menu bar to access the home screen of AlienFX. The following table describes the functions - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 55
are with numbered callouts. You may select a single zone by clicking the number on the image. When you make lighting adjustments, the preview of the monitor displays the new effects simultaneously. Using AlienFX application | 55 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 56
lighting adjustments by: • selecting the zone check box(es) above the live preview area, or • clicking the numbered callout on the image of monitor 6. In the LIGHTING panel, select your preferred lighting effects from the drop-down list, including Morph, Pulse, Color, Spectrum, and Breathing. See - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 57
Setting lighting effects The LIGHTING panel provides various lighting effects. You may click Effect to open a drop-down menu with available options. NOTE: The options displayed may vary depending on the lighting zone(s) you specified. The following table provides an overview of different options: - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 58
Pulse Color Descriptions The effect makes the light flash with a short pause. To make the adjustments: 1. Pick a preferred color from the color palette or the list of PRESET COLORS. The selected color and its RGB color codes will be displayed on the right field. NOTE: To change the color, use the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 59
Spectrum Breathing Descriptions The effect makes the light change in sequence of spectrum: red, orange, yellow, green, blue, indigo, and violet. You can drag the TEMPO slider to adjust the transition speed. NOTE: The option is available only when you select All Zones to make lighting adjustments. - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 60
Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 61
an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. Troubleshooting | 61 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 62
, see Dell support site: www.dell.com/support/monitors. Cycle power On-Off. Pixel that is permanently off is a natural defect that can occur in LCD technology. For more information on Dell Monitor Quality and Pixel Policy, see Dell support site: www.dell.com/support/monitors. 62 | Troubleshooting - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 63
mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. Intermittent Problems Monitor • Ensure that the video cable connecting the malfunctions on monitor to the computer is connected properly & off and is secure - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 64
Color in the Game menu OSD. Run the built-in diagnostics. Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power management modes). Alternatively, use a dynamically changing screensaver. Product specific problems - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 65
Universal Serial Bus (USB) specific problems Specific symptoms USB interface is not the USB peripherals (downstream connector). Switch off and then turn on the monitor again. Reboot the computer. Some USB devices like external portable HDD possible from the USB 3.0 port. Troubleshooting | 65 - Dell Alienware 27 Gaming AW2720HF | Alienware AW2720HF Monitor Users Guide - Page 66
instructions, Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. • Online technical assistance: www.dell.com/support/monitors • Contacting Dell: www.dell
Alienware AW2720HF Monitor
User’s Guide
Model: AW2720HF
Regulatory model: AW2720HFb