Chamberlain HD520EVP HD520EVP Manual
Chamberlain HD520EVP Manual
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- Chamberlain HD520EVP | HD520EVP Manual - Page 1
1/2 hp Belt Drive Garage Door Opener Models • HD520EVP • LW3500EV FOR RESIDENTIAL USE ONLY ■ Please read this manual and the enclosed safety materials carefully! ■ Fasten the manual near the garage door after installation. ■ The door WILL NOT CLOSE unless the Protector System® is connected and - Chamberlain HD520EVP | HD520EVP Manual - Page 2
Preparation Safety Symbol and Signal Word Review This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. When you see these Safety Symbols - Chamberlain HD520EVP | HD520EVP Manual - Page 3
bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors. n SUPPORT BRACKET AND FASTENING HARDWARE Must be used if you have a finished ceiling in your garage. n EXTENSION BRACKETS (MODEL 041A5281-1) OR WOOD - Chamberlain HD520EVP | HD520EVP Manual - Page 4
the garage door opener model purchased. Depending on your model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are not included in this manual. Save the carton and packing material until the installation and - Chamberlain HD520EVP | HD520EVP Manual - Page 5
Preparation Hardware ASSEMBLY Bolt Bolt 1/4"-20x1-3/4" INSTALLATION Self-Threading Screw 1/4"-14x5/8" (2) Lag Screw 5/16"-9x1-5/8" 5/16"-18 (6) Lock Washer 5/16"-18 (5) Ring Fastener (3) Drywall Anchors (2) DOOR CONTROL Screw 6-32x1" (2) Screw 6ABx1" (2) Insulated Staples (Not Shown) 4 - Chamberlain HD520EVP | HD520EVP Manual - Page 6
To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out "window" at the door end. The and rest the back end of the rail on top. For convenience, put a support under the front end of the rail. 4. As a temporary stop, insert a - Chamberlain HD520EVP | HD520EVP Manual - Page 7
Assembly STEP 2 Fasten the rail to the motor unit To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. 1. Insert a 1/4"-20x1-3/4" bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a 1/4"-20 - Chamberlain HD520EVP | HD520EVP Manual - Page 8
Assembly STEP 3 Install the idler pulley 1. Lay the belt beside the rail, as shown. Grasp the end with the hooked trolley connector and pass approximately 12" (30 cm) - Chamberlain HD520EVP | HD520EVP Manual - Page 9
Assembly STEP 4 Install the belt 1. Pull the belt around the idler pulley and toward the trolley. past pin notches. l Slide the closed end of the clip-on spring over one of the pins. Push the open end of the clip-on spring onto the other pin. 5. Remove the spring trolley nut from the threaded shaft. - Chamberlain HD520EVP | HD520EVP Manual - Page 10
to the mounting plate with 8x3/8" hex screws provided. You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section. HARDWARE Hex Screw #8x3/8" (Packed with the sprocket cover) BEFORE 1" (2.5 cm) AFTER 1-1/4" (3.18 cm - Chamberlain HD520EVP | HD520EVP Manual - Page 11
connect garage door opener to power source until instructed to do so. 8. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms. 9. Install wall-mounted garage door control: l within sight of the garage door. l out - Chamberlain HD520EVP | HD520EVP Manual - Page 12
l ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might NOT reverse when required. Installation procedures vary according to garage door types. Follow the instructions which apply to your door. 1. Close the door and mark the - Chamberlain HD520EVP | HD520EVP Manual - Page 13
attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided). HARDWARE Lag Screw - Chamberlain HD520EVP | HD520EVP Manual - Page 14
Installation STEP 3 Attach the rail to the header bracket 1. Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow - Chamberlain HD520EVP | HD520EVP Manual - Page 15
brackets into masonry. Hanging the garage door opener will vary depending on your garage. Below are three example installations. Your installation may be different. For ALL installations the garage door opener MUST be connected to structural supports. The instructions illustrate one of the examples - Chamberlain HD520EVP | HD520EVP Manual - Page 16
Installation STEP 6 Install the light bulbs STEP 7 Attach the emergency release rope and falling garage door: l If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly - Chamberlain HD520EVP | HD520EVP Manual - Page 17
secured to two or three vertical supports. A vertical reinforcement brace should cover the height of the top panel. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. NOTE: Many door reinforcement kits provide for direct attachment - Chamberlain HD520EVP | HD520EVP Manual - Page 18
the top edge of the door if required for your installation. (Refer to the dotted line optional placement drawing.) Header Wall 2x4 Support Header Bracket (Finished Ceiling) Door Bracket Optional Placement of Door Bracket Vertical Centerline of Garage Door For a door with no exposed framing, or - Chamberlain HD520EVP | HD520EVP Manual - Page 19
9 Connect the door arm to the trolley Installation will vary according to the garage door type. Follow the instructions which apply to your door. OPTION A SECTIONAL DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley - Chamberlain HD520EVP | HD520EVP Manual - Page 20
5. Pull the emergency release handle toward the garage door opener until the trolley release arm is horizontal. HARDWARE CORRECT Straight Door Arm (Groove facing out) Curved Door Arm One-Piece Door without Track INCORRECT Straight Door Arm Curved Door Arm Clevis Pin 5/16"x1-1/4" Clevis Pin - Chamberlain HD520EVP | HD520EVP Manual - Page 21
to cross path of closing garage door. INTRODUCTION Compatible with MyQ® enabled accessories, see page 39. Your garage door opener is compatible with up to 2 MyQ® door controls. NOTE: Older Chamberlain door controls and third party products are not compatible. Install the door control within sight of - Chamberlain HD520EVP | HD520EVP Manual - Page 22
the manual release/safety reverse test label in a visible location on the inside of the garage door. 1. Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the wall and ceiling with the staple (not applicable for gang box or pre-wired installations - Chamberlain HD520EVP | HD520EVP Manual - Page 23
LEDs will turn off and whenever the garage door opener lights turn on the sensor LEDs will light. The garage door opener will not go into the sleep mode until the garage door opener has completed 5 cycles upon power up. When installing the safety reversing sensors check the following: l Sensors - Chamberlain HD520EVP | HD520EVP Manual - Page 24
B WALL INSTALLATION If additional clearance is needed an extension bracket (not provided) or wood blocks can be used. Make sure each bracket has the same amount of clearance so they will align correctly. 1. Position the sensor bracket against the wall with the curved arms facing the door. Make - Chamberlain HD520EVP | HD520EVP Manual - Page 25
for the safety reversing sensors, proceed to page 25. HARDWARE 2 Staple Insulated Staple (Not Shown) OPTION A INSTALLATION WITHOUT PRE-WIRING 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples. 2. Strip 7/16 inch (11 mm) of - Chamberlain HD520EVP | HD520EVP Manual - Page 26
white/black safety sensor wires to the grey terminal on the garage door opener. Safety reversing sensor wires White White/Black 4 5 Yellow Purple 7/16" (11 mm) RED WHITE WHITE GREY 7/16" (11 mm) Not Provided Pre-installed wires Yellow (for example) Purple (for example) Yellow (for example - Chamberlain HD520EVP | HD520EVP Manual - Page 27
, or change plug in ANY way to make it fit outlet. Be sure the opener is grounded. To avoid installation difficulties, do not run the opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into - Chamberlain HD520EVP | HD520EVP Manual - Page 28
will not close if the sensors have not been installed and aligned correctly. When the light beam is obstructed or misaligned while the door is closing, the door will reverse and the garage door opener lights will flash ten times. If the door is already open, it will not close. 1. Check to make sure - Chamberlain HD520EVP | HD520EVP Manual - Page 29
, the UP and DOWN buttons can be used to move the door as needed. PROGRAMMING BUTTONS UP Button Adjustment Button DOWN Button UP (Open) DOWN (Close) To watch a short instructional video on how to program the travel on your new garage door opener use your smartphone to read the QR Code: 28 - Chamberlain HD520EVP | HD520EVP Manual - Page 30
is in the desired UP position. 3. Once the door is in the desired UP position press and release the Adjustment Button. The garage door opener lights will flash twice and the DOWN Button will begin to flash. IMPORTANT NOTE: For one-piece door installations refer to page 28. 4. Press and hold the - Chamberlain HD520EVP | HD520EVP Manual - Page 31
a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. 1. Open the door. Place the garage door opener carton in the path of the door. 2. Press the remote control push button to close the door. The door will - Chamberlain HD520EVP | HD520EVP Manual - Page 32
electric power to garage door opener BEFORE making ANY repairs or removing covers. 14. This operator system is equipped with an unattended operation feature. The door could move unexpectedly. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR. 15. DO NOT install on a one-piece door if using devices - Chamberlain HD520EVP | HD520EVP Manual - Page 33
-way communication between the garage door opener and MyQ® enabled accessories. Your garage door opener is compatible with up to 8 MyQ® accessories. For Smartphone App control of your garage door opener and other MyQ® accessories, Chamberlain's MyQ® Internet Gateway (model CIGBU) is required. TIMER - Chamberlain HD520EVP | HD520EVP Manual - Page 34
Operation Using your Garage Door Opener The garage door opener can be activated through a wall-mounted door control, remote control, wireless keyless entry or MyQ® accessory. When the door is closed and the garage door opener is activated the door will open. If the door senses an obstruction or is - Chamberlain HD520EVP | HD520EVP Manual - Page 35
for compatible accessories. Programming can be done through the door control or the learn button the garage door opener. To program additional accessories refer to the instructions provided with the accessory or visit www.chamberlain.com. If your vehicle is equipped with HomeLink®, a Compatibility - Chamberlain HD520EVP | HD520EVP Manual - Page 36
the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). 2. Immediately press and hold the LEARN button again until the learn LED goes out. All codes are now erased. Reprogram any accessory you wish to use. To Open the Door Manually To prevent possible SERIOUS - Chamberlain HD520EVP | HD520EVP Manual - Page 37
EVERY MONTH l Manually operate door. If it is unbalanced or binding, call a trained door systems technician. l Check to be sure door opens and closes YEAR l Oil door rollers, bearings and hinges. The garage door opener does not require additional lubrication. Do not grease the door tracks. The - Chamberlain HD520EVP | HD520EVP Manual - Page 38
Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash (es) Down Arrow Flash(es) 1 1 The garage door opener will - Chamberlain HD520EVP | HD520EVP Manual - Page 39
for certain vehicles. Visit bridge.chamberlain.com to find out if a Bridge is needed. The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction. l Verify the safety sensors are properly installed, aligned and free of any - Chamberlain HD520EVP | HD520EVP Manual - Page 40
spot every time! A laser beam is activated by your garage door opener and projected on to the dashboard of your vehicle to guide perfect parking. 940EV Remote Control: Works with ALL Chamberlain openers from 1993-present. MyQ® compatible. Includes visor clip. Keychain Remote Control: Works with - Chamberlain HD520EVP | HD520EVP Manual - Page 41
Warranty Contact Information For installation and service information call: 1-800-528-9131 Before calling, please have the model number of the garage door opener. If you are calling about a Troubleshooting issue, it is recommended that you have access to your garage door opener while calling. If you - Chamberlain HD520EVP | HD520EVP Manual - Page 42
2 3 Wireless Keypad 940EV Installation Parts Description Part Number 1 Curved Door Arm 178B35 2 Door Bracket with Clevis Pin and Fastener Safety Sensor Kit Receiving and sending sensors with wire 41A5034 8 Straight Door Arm 178B34 9 White and Red/White Wire 41B4494-1 10 3V CR2030 - Chamberlain HD520EVP | HD520EVP Manual - Page 43
Repair Parts Garage Door Opener Parts 10 12 1 2 3 4 5 4 5 11 8 6 7 9 Description Part Number 1 Sprocket Cover 41A4371 2 Gear and Sprocket 41A4885-5 3 End Panel with Light Socket 041A7760 4 Light Socket 41C279 5 Light Lens - Chamberlain HD520EVP | HD520EVP Manual - Page 44
114A4799C © 2016, The Chamberlain Group, Inc. All Rights Reserved
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CONTENTS
Preparation
..............................
1-4
Assembly
.................................
5-9
Installation
............................
10-19
Install the Door Control
.............
20-21
Install the Protector System
®
......
22-25
Power
..................................
26-27
Adjustments
..........................
28-30
Operation
..................................
31
Features
...................................
32
Door Control
..........................
33-34
Remote Control
......................
34-35
To Erase the Memory
....................
35
To Open the Door Manually
............
35
Maintenance
..............................
36
Troubleshooting
......................
37-38
Accessories
...............................
39
Warranty
..................................
40
Repair Parts
..........................
41-42
1/2 hp Belt Drive
Garage Door Opener
■
Please read this manual and the enclosed safety materials carefully!
■
Fasten the manual near the garage door after installation.
■
The door WILL NOT CLOSE unless the Protector System
®
is connected and
properly aligned.
■
Periodic checks of the garage door opener are required to ensure safe operation.
■
The model number label is located on the left side panel of your garage
door opener.
■
This garage door opener is compatible with MyQ
®
and Security+ 2.0
®
accessories.
■
DO NOT install on a one-piece door if using devices or features providing unattended
close. Unattended devices and features are to be used ONLY with sectional doors.
Serial Number:
Date of Purchase:
Models
• HD520EVP
• LW3500EV
FOR RESIDENTIAL USE ONLY
Write down the following information
for future reference:
.
.
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196