Blackberry 8703e User Guide

Blackberry 8703e - CDMA Manual

Blackberry 8703e manual content summary:

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    User Guide BlackBerry 8703e Smartphone
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    SWDT125492-125492-0116055717-001
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    link for a PIN ...9 Expand a folder ...10 Collapse a folder ...10 BlackBerry basics shortcuts ...10 No application opens when I press a Convenience key ...10 Shortcuts ...11 BlackBerry basics shortcuts ...10 Phone shortcuts ...11 Message shortcuts ...11 Typing shortcuts ...12 Search shortcuts ...13
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    ...55 SMS text message basics ...55 Sent messages ...34 Message settings ...39 Message list settings ...41 Message shortcuts ...11 Message troubleshooting ...44 MMS messages ...63 MMS message basics ...63 MMS message attachments ...66 Message settings ...39 Message list settings ...41 Message
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    conflicts ...94 Manage data synchronization conflicts ...95 About backing up and restoring device data ...95 Wireless data restoration prerequisites ...95 Delete all device data ...95 Empty the deleted items folder on your computer from your device ...95 Synchronization troubleshooting ...96 Browser
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    security ...110 Browser push ...112 Browser shortcuts ...14 Browser troubleshooting ...114 Applications ...115 Add an application ...115 View properties for an application ...115 Delete a third-party application ...115 View the size of an application database ...115 Application troubleshooting
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    and time ...167 Get the date and time from the wireless network automatically ...167 Date and time troubleshooting ...167 Notification profiles ...169 Notification basics ...169 LED notification ...171 Custom notification ...172 Notification profile troubleshooting ...174 BlackBerry Messenger ...175
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    your device to turn on and turn off automatically ...189 Check the battery power level ...189 Reset the device ...189 Extend battery life ...189 Security ...191 Security basics ...191 Encryption ...192 Password keeper ...193 Advanced security ...196 Smart cards ...197 Security troubleshooting ...198
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    book ...205 Delete a service book ...205 Troubleshooting ...207 BlackBerry Basics troubleshooting ...207 Phone troubleshooting ...30 Message troubleshooting ...44 Attachment troubleshooting ...92 Synchronization troubleshooting ...96 Browser troubleshooting ...114 Media troubleshooting ...124 Map
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    Security troubleshooting ...198 Diagnostic reports ...215 Abbreviation list ...217 Legal notice ...219
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    Screen and press the Enter key. Assign an application to a Convenience key Your BlackBerry® device has one Convenience key on the front of the device and one on the left side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the
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    and highlight an application. Release the Alt key. • To return to the Home screen, press the End key. • To switch between the active notification profile and the Vibrate notification profile, hold the Mute key. • To turn on a theme or notification profile, highlight a theme or notification profile
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    and highlight an application. Release the Alt key. • To return to the Home screen, press the End key. • To switch between the active notification profile and the Vibrate notification profile, hold the Mute key. • To turn on a theme or notification profile, highlight a theme or notification profile
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    the trackwheel up until ü appears. Release the letter key when the accented or special character appears. • To type a number in a number field, press a number key. You do not need to press the Alt key. • To type a number in a password field, hold the Alt key and press the number key. • To turn on
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    to hold the Alt key and highlight a language. Release the Alt key. Insert symbols • To insert an at the trackwheel. • To highlight text character by character, hold the Shift key and roll the trackwheel. press G. In a spreadsheet • To move to a specific cell, press G. • To view the content of
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    a web page, press the Escape key. • To hide the browser, press D. • To close the browser, hold the Escape key. On a web page • To move to a specific web page, press G. • To return to the home page, press H. • To open the bookmark list, press K. • To add a bookmark, press A. • To view a list of web
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    press the Shift key and the Space key. • To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel. • To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel. • To move to the current date, press T. • To move to a specific date, press G. 15
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    16
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    a call During a call, press the Mute key. To turn mute off, press the Mute key again. Turn on the speakerphone During a call, press the Speakerphone key. To turn off the speakerphone, press the Speakerphone key again. Do not hold the BlackBerry® device near your ear while you use the speakerphone
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    in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad. • To type a number, press a number key. • To type a letter, hold the Alt key. Press the letter key. Switch applications during a call 1. During a call, click the trackwheel
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    call • If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the Send key. • If your keyboard or device is locked, press the Enter key. Click Emergency Call. Click Yes. Turn on assisted GPS support Depending on your wireless service provider, the assisted
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    that you have a voice mail access number. Depending on your theme, you might be able to check your voice mail from the Home screen. 1. In the phone, click the trackwheel. 2. Click Call Voice Mail. Set a voice mail access number If your BlackBerry® device is set up for voice mail, the voice mail
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    delete the contact from the speed dial list, click Delete. Conference calls Make a three-way call Verify that your wireless service plan includes this service. 1. During a call, click the trackwheel. 2. Click 3-Way Call. 3. Type a phone number or click a contact. 4. During the second call, click the
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    you are connected to both contacts. Leave a three-way call 1. During a three-way call, click the trackwheel. 2. Click Flash. Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Perform one of the following actions: • Type X and the access code
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    view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry® device stores call logs for 30 days. View call logs in a message list 1. In the phone, click the trackwheel. 2. Click Options. 3. Click Call Logging. 4. Select a call log
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    Edit Notes. 6. Click the trackwheel. 7. Click Clear Field. 8. Click the trackwheel. 9. Click Save. Call forwarding About call forwarding Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your BlackBerry® device. You might not be
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    provider. Call forwarding prerequisites • Verify that your wireless service plan includes this service. Forward calls Verify that you have one or more call forwarding phone numbers. 1. In the phone, click the trackwheel. 2. Click Options. 3. Click Call Forwarding. 4. Click a call type. 5. Click
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    you do not have to type the main number for the organization. Set the default country code and area code 1. In the phone, click the trackwheel. 2. Click Options. 3. Click Smart Dialing. 4. Set the Country Code and Area Code fields. 5. In the National Number Length field, set the default length for
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    have inserted the TTY device connector into your BlackBerry® device headset jack. If you use an RJ-11 connector, you must use an adapter to connect the TTY device to your BlackBerry device. Turn on TTY support 1. In the phone, click the trackwheel. 2. Click Options. 3. Click TTY. 4. Set the TTY Mode
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    Call Log. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel. 2. Click
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    to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils. Turn on telecoil mode Verify that your BlackBerry® device supports telecoil mode. For more information, contact your wireless service provider. 1. In the phone, click the trackwheel. 29
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    in the phone, hold the key. • To turn on the speakerphone during a call, press the Speakerphone key. • To turn off the speakerphone phone, hold the Send key. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected
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    a message. 2. Click Open. Note: If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. Send an email message 1. In a message list, click the trackwheel. 2. Click Compose Email. 3. In the To
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    Click Delete Original Text. Forward a message 1. In a message, click the trackwheel. 2. Click Forward or Forward As. 3. Click a message type. Delete a message 1. In a message, click the trackwheel. 2. Click Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Click the
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    from the email application on your trackwheel. Click Mark Opened or Mark Unopened. • Highlight a date field. Click the trackwheel turned off or is not available for your device, reconcile the changes using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software
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    Click the trackwheel. 6. Click Save. View messages in a specific folder 1. In a message list, click the trackwheel. 2. Click BlackBerry® device is not connected to the wireless network. A clock icon should appear beside the message. 1. In a message list, highlight the message. 2. Click the trackwheel
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    on your computer By default, a copy of messages that you send from your BlackBerry® device appears in the sent items folder in the email application on your computer. 1. In a message list, click the trackwheel. 2. Click Options. 3. Click Email Settings. 4. Set the Save Copy In Sent Folder field
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    Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, click the trackwheel messages that contain specific text, type
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    that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are or with the email message header only. Turn on an email message filter 1. In a message list, click the trackwheel. 2. Click Options. 3. Click Email Filters
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    Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, click the trackwheel. 2. Click Options. 3. Click Email
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    a message type. 4. Click the trackwheel. 5. Click Reset Count or Reset All Counts. Message settings Request delivery or read confirmation for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service. 1. In a message list, click
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    Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, click the trackwheel. 2. Click Options. 3. Click Email
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    an email account that uses BlackBerry Enterprise Server version 4.0 or later, the BlackBerry Enterprise Server might add a disclaimer to email messages after you send them. You cannot change this disclaimer. 1. When composing an email message, click the trackwheel. 2. Click Remove Disclaimer. To add
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    appear on your device. In a message list for a specific email account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your
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    view the new message indicator, set the Display New Message Indicator field to Yes. View call logs in a message list 1. In the phone, click the trackwheel. 2. Click Options. 3. Click Call Logging. 4. Select a call log type option. To hide call logs in a message list, select the None option. Message
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    date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected
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    : • Verify that wireless email reconciliation is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information
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    are not working correctly Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view one type of
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    click a message. 2. Click Open. Note: If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. Save a draft of a message 1. When composing a message, click the trackwheel. 2. Click Save Draft. 47
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    Click a contact. 4. Click Continue. Set the importance level for a message 1. When composing a message, click the trackwheel. 2. Click Options. 3. Set the Importance field. 4. Click the trackwheel. 5. Click Save. Set a high importance level for received PIN messages 1. In a message list, click the
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    Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Click the trackwheel. 3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Create a link
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    that you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A clock icon should appear beside the message. 1. In a message list, highlight the message. 2. Click the trackwheel. 3. Click Delete. Hide sent messages 1. In a message list, click the
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    appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel. 2. Click Options. 3. Set the Confirm Delete
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    counter 1. In the device options, click Security Options. 2. Click Firewall. 3. Highlight a message type. 4. Click the trackwheel. 5. Click Reset Count or Reset All Counts. View call logs in a message list 1. In the phone, click the trackwheel. 2. Click Options. 3. Click Call Logging. 4. Select
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    date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected
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    you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message turned on, and, in the message options, the Delete On field is set to Mailbox & Handheld, email messages that you delete in the email application
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    a specific email address. Send an SMS text message 1. In a message list, click the trackwheel. 2. Click Compose SMS. 3. Perform one of the following actions: • If the contact is not in your address book, click [Use Once]. Click SMS. Type an SMS phone number (include the country code and area code
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    Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Click the trackwheel. 3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Delete the
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    . View messages in a specific folder 1. In a message list, click the trackwheel. 2. Click View Folder. 3. Click a folder. 4. Click Select Folder. Change the callback number for SMS text messages 1. In the device options, click SMS. 2. In the Callback Number field, type an SMS phone number. 3. Click
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    . To view the display name again, click a contact. Click Show Name. Turn off AutoText for SMS text messages 1. In the device options, click SMS. 3. Click the trackwheel. 4. Click Save. Request delivery notification for all SMS text messages Depending on your wireless service provider, this option
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    turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel be able to associate your BlackBerry® device with more than one specific email 59
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    can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your device with more than one email account. Depending on your theme, a separate
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    options, click Security Options. 2. Click Firewall. 3. Highlight a message type. 4. Click the trackwheel. 5. Click Reset Count or Reset All Counts. of a message list, press B. • To move to the next date, press N. • To move to the previous date, press P. • To move to the next unopened item, press U.
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    when you return to a wireless coverage area. • Verify that your wireless service plan includes this service. I am not receiving SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage
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    MMS prerequisites • Verify that your BlackBerry® device supports MMS messaging. • Verify that your wireless service plan includes this service. Contact your system administrator or wireless service provider for more information. Find your MMS phone number Open the phone. The My Number field displays
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    . Record and send a voice note You can record and send voice notes that are up to a minute long. 1. In the voice notes application, click OK. 2. Record a voice note. 3. To pause recording, click the trackwheel. To resume recording, press the Escape key. 4. When you finish recording, click the
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    Delete. Delete multiple messages 1. In a message list, highlight a date field. 2. Click the trackwheel. 3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message
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    of the text, click the trackwheel. Click Find Next. View messages in a specific folder 1. In a message list, click the trackwheel. 2. Click View Folder. you attach a meeting, the attendees are removed. 1. When composing an MMS message, click the trackwheel. 2. Perform one of the following actions:
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    Delivery field to Yes. • To receive notification when the recipient opens the message, set the Confirm Read field to Yes. 4. Click the trackwheel. 5. Click Save. Request delivery or read notification for all MMS messages 1. In the device options, click MMS. 2. In the Notifications section, perform
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    message. Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. 3. Click the trackwheel. 4. Click Save. Message list settings View more of the subject line for messages 1. In a message list, click the
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    appear on your device. In a message list for a specific email account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your
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    contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options, click Security Options. 2. Click Firewall. 3. Highlight a message type. 4. Click the trackwheel. 5. Click Reset Count or Reset All Counts. 70
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    date, press P. • To move to the next unopened item, press U. • To move to the next related message, press J. • To move to the previous related message, press K. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is connected
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    Host Routing Table. Click the trackwheel. Click Register Now. • Generate an encryption key. • Verify that data service is turned on. • Resend the message. I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If
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    , email messages that you delete in the email application on your computer are also deleted from your device. A message or attachment is truncated Try performing the following actions: • Wait for a short period of time. Your BlackBerry® device receives long messages and attachments in sections
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    and roll the trackwheel up until ü appears. Create a link for a PIN When typing text, type pin: and the PIN. Create a phone number link for a conference call 1. Type a phone number for the conference call bridge. 2. Perform one of the following actions: • Type X and the access code. • Insert a pause
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    , click Screen/Keyboard. 2. Set the Key Rate field. 3. Click the trackwheel. 4. Click Save. Set the default currency symbol 1. In the device options, click Screen/Keyboard. 2. Set the Currency Key field. 3. Click the trackwheel. 4. Click Save. Turn on key tones 1. In the device options, click Screen
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    Screen field to No. 5. Click the trackwheel. 6. Click Save. To dial phone numbers from the Home screen again, set the Dial From Home Screen field to Yes. Typing input methods About typing in Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your keyboard displays
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    method to multi-tap or you are typing a phone number or password, perform one of the following trackwheel. 4. Click Save. Set the typing input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service
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    options, click Custom Wordlist. 2. Highlight a custom word list item. 3. Click the trackwheel. 4. Click Clear Custom Wordlist. Stop displaying contacts in the list that appears when typing By default, your BlackBerry® device recognizes contacts when you type them. 1. In the device options, click
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    Automatic Word Learning from Messages fields to Off. 4. Click the trackwheel. 5. Click Save. AutoText About AutoText AutoText is designed to replace specific click Specified Case. • To capitalize the entry according to the context, click SmartCase. 7. Set the language. 8. Click the trackwheel. 9.
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    the trackwheel up until ü appears. Release the letter key when the accented or special character appears. • To type a number in a number field, press a number key. You do not need to press the Alt key. • To type a number in a password field, hold the Alt key and press the number key. • To turn on
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    Currency key. Work with text • To highlight a line of text, press the Shift key and roll the trackwheel. • To highlight text character by character, hold the Shift key and roll the trackwheel. • To cancel a text selection, press the Escape key. • To cut highlighted text when typing, press the Shift
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    application to search messages, contacts, calendar entries, tasks, and memos on your BlackBerry® device. You can also manage click Last. Click the trackwheel. Click Search. To stop . You can also specify part of the name to widen body of messages. Service: If your BlackBerry® device is associated
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    that the search should find. Type: Set which messages the search should find. View a list of saved searches 1. In a message list, click the trackwheel. 2. Click Search. 3. Click the trackwheel. 4. Click Recall. Change a saved search 1. In the list of saved searches, highlight a search. 2. Click the
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    for the next instance of the text, click the trackwheel. Click Find Next. Search for organizer data and messages that contain specific information 1. In the search application, perform any of the following actions: • In the Text field, type text or a phone number to search for. • In the Name field
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    with an email account that uses the BlackBerry Internet Service or a BlackBerry Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator. 1. In a message, click the trackwheel. 2. Click Open Attachment. 3. If the message
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    tracked changes, click the trackwheel. Click Hide Changes. View the table of contents in a document Depending on the document type, you might not be able to view the table of contents. 1. In a document, click the trackwheel. 2. Click Table of Contents. To move to a specific heading, click a heading
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    View the content of a cell 1. In a spreadsheet cell, click the trackwheel. 2. Click View Cell. View a list of worksheets 1. In a spreadsheet, click the trackwheel. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Click View. Switch worksheets 1. In a spreadsheet, click
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    attachment, such as a scanned fax document saved as a .tif file. 1. In a multi-page .tif file attachment, click the trackwheel. 2. Click Table of Contents. To move to a specific page, click a page. Click View. Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment
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    Click Zoom. 3. Roll the trackwheel. To zoom back to the original slide size, click the trackwheel twice. Click Zoom 1:1. Save specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it their BlackBerry
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    presentation in text view or in text and slide view. Press G. Attachment troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download the content, click the skipped content bar. Click More. A message or
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    of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information. Wireless email reconciliation prerequisites • If your BlackBerry® device is associated with the BlackBerry Internet Service, verify that your wireless service provider supports this feature. • If
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    BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature your BlackBerry® device and in the email application on
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    Click the trackwheel. 4. Click Wipe Handheld. 5. Click Continue. 6. Type blackberry. Empty the deleted items folder on your computer from your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature and that
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    manually. In a message list, click the trackwheel. Click Reconcile Now. I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry Desktop Manager
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    in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default
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    the appearance of HTML web pages in the browser. If your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet and your organization's intranet. If
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    , verify that you are viewing the presentation in text view or in text and slide view. 1. In a message, attachment, web page, or memo, click the trackwheel. 2. Click Find. 3. Type the text. 4. Press the Enter key. To search for the next instance of the text, click the
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    link, or picture 1. On a web page, perform one of the following actions: • Highlight a link. Click the trackwheel. Click Link Address. • Highlight a picture. Click the trackwheel. Click Image Address. • Click the trackwheel. Click Page Address. 2. Click Copy Address. To paste the address, click the
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    a picture 1. In a picture, click the trackwheel. 2. Click Zoom. 3. Roll the trackwheel. To zoom back to the original picture size, click the trackwheel. Click Zoom 1:1. Rotate a picture 1. In a picture, click the trackwheel. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Set
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    • To turn off placeholders for pictures, set the Show Image Placeholders field to No. 5. Click the trackwheel. 6. Click Save Options. Load pictures on a web page 1. On a web page, click the trackwheel. 2. Perform one of the following actions: • To load some pictures, click More Images. • To load all
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    to the web page. 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Click the trackwheel. 6. Click Add. Make a web page available offline When adding a bookmark, select the Available Offline check box. If you visit the web page offline, the browser
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    a minus sign (-) beside it. 2. Click Collapse. Rename a bookmark folder You can only rename folders that you created. 1. Highlight a folder. 2. Click the trackwheel. 3. Click Rename Folder. Delete a bookmark folder You can only delete folders that you created. 1. Highlight a folder. 2. Click the
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    4. In the Auto Synchronize field, set how often the browser should check for updates to the web feed. 5. In the Start time field, set the time of day when the browser should start checking for updates. 6. Click the trackwheel. 7. Click Add. View the description for a web feed title 1. In a web feed
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    . Click Mark Opened or Mark Unopened. • Highlight a date field. Click the trackwheel. Click Mark Prior Opened. Change a web feed 1. On a web page, click the trackwheel. 2. Click Bookmarks. 3. Highlight a web feed. 4. Click the trackwheel. 5. Click Edit Bookmark. 6. Change the web feed. 7. Click
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    browser history 1. In the browser, click the trackwheel. 2. Click Options. 3. Click Cache Operations. 4. Click Clear History. Turn on JavaScript support Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. 1. In the
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    options, click Advanced Options. 2. Click Browser. 3. Set the Default browser configuration field. 4. Click the trackwheel. 5. Click Save. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, click the
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    and the BlackBerry Enterprise Server is encrypted using Triple DES. Communication between the BlackBerry Enterprise Server and content servers is encrypted using SSL or TLS. To increase security, you can set up TLS for HTTP connections between your device and the BlackBerry Enterprise Server and
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    encrypted using 128-bit encryption or 56-bit encryption, set this field to Allow Weak. Prompt for Server Trust: Set whether a prompt appears when your browser tries to connect . 1. In the device options, click Security Options. 2. Click TLS. 3. Click the trackwheel. 4. Click Add Host. 5. Perform
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    device even when your device is not connected to the wireless network. Your device supports different types of browser push messages. Service loading messages include updated information. Service indication messages include a link to updated information. Other browser push messages include messages
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    device accepts browser push messages from. To accept browser push messages from a specific SMSC host, type the phone number for the SMSC host. Process IP: Set whether your device accepts browser push messages that web applications send through a WAP gateway. IP Hosts: Set which WAP gateways your
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    Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks When
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    . View the size of an application database 1. In the device options, click Status. 2. Click the trackwheel. 3. Click Database Sizes. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network
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    • Verify that your device has enough memory to add the application. 116
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    media application, you can open media files, such as ring tones or pictures, that are stored in media folders in the BlackBerry® device Add a media folder 1. In the media application, click a media type. 2. Click a media folder. 3. Click Open. 4. Click the trackwheel. 5. Click New Folder. 6. Type a
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    Set the amount of memory available for media files 1. In the media application, click a media type. 2. Click the trackwheel. 3. Click Options. 4. Perform any of the following actions: • To set the maximum amount of BlackBerry® device memory available for all media files, set the Device Memory Limit
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    See the BlackBerry Desktop Software Online Help for more information about using the media manager tool. Send a media file using Bluetooth technology Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media application
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    can only forward media files that you have added to the BlackBerry® device memory. 1. In the media application, click a media type. 2. Click a media folder. click the trackwheel. Click Zoom 1:1. Rotate a picture 1. In a picture, click the trackwheel. 2. Click Rotate. The picture turns 90 degrees in
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    .gif, or .bmp files, to the BlackBerry® device memory. 1. Open a picture attachment or highlight a picture on a web page. 2. Click the trackwheel. 3. Click Save Image. 4. Click Save. Use a picture as the Home screen background 1. In the media application, click a media type. 2. Click a media folder
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    a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click a media type. 2. Click a media folder that contains pictures. 3. Click Open. 4. Click the trackwheel. 5. Click Download Images. Rename a picture You can only rename media
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    wireless service provider supports this feature. 1. In the media application, click a media type. 2. Click a media folder that contains ring tones. 3. Click Open. 4. Click the trackwheel. 5. Click Download Tunes. Save a ring tone Save audio files, such as .mid, .mp3, or .wav files, to the BlackBerry
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    application, click a media type. 2. Click a media folder that contains ring tones. 3. Click Open. 4. Highlight a ring tone. 5. Click the trackwheel press W. Media troubleshooting I cannot sort pictures on my device Your BlackBerry® device sorts pictures in descending order by date. You cannot change
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    interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, click the trackwheel. 2. Click Search. 3. Type the point of interest information. 4. Press the Enter key. Highlight a location marker or point of interest • In Map
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    location markers, routes, or points of interest from a map 1. On a map, highlight a location marker, route, or point of interest. 2. Click the trackwheel. 3. Perform one of the following actions: • To delete the highlighted location marker, route, or point of interest, click Delete. • To delete all
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    . Zoom in to or out from a map 1. On a map, click the trackwheel. 2. Click Zoom. 3. Perform one of the following actions: • To zoom in, roll the trackwheel up. • To zoom out, roll the trackwheel down. 4. Click the trackwheel. Map views Map view: You can view maps, location markers, routes, and
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    On a map, click the trackwheel. 2. Click Options. 3. Click the trackwheel. 4. Click Clear Cache. Tracking Tracking prerequisites • If your BlackBerry® device does not have an internal GPS receiver or your wireless service provider does not support location-based services, verify that you have paired
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    at the top of a map You can view the battery power level, wireless coverage level indicators, the time, map view information, and satellite and Bluetooth® connection information at the top of maps. 1. On a map, click the trackwheel. 2. Click Options. 3. Clear the Hide title bar on startup
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    On a map, click the trackwheel. 2. Click Favorites. Clear location history 1. On a map, click the trackwheel. 2. Click Go To. 3. To switch views, press the Space key. Map troubleshooting I cannot view a location Verify that no punctuation marks a map when your BlackBerry® device loads new location
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    , highlight a contact. 2. Click the trackwheel. 3. Click Add to Address Book. 4. Type the contact information. 5. Click the trackwheel. 6. Click Save. Name a custom address on your BlackBerry® device with the email application on your computer. See the BlackBerry Desktop Software Online Help for
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    are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Click the trackwheel. 3. Click Edit. 4. Click the
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    Add Custom Phone Tune. 6. Set a ring tone. 7. Click the trackwheel. 8. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your
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    for a contact in the mailing list, click a contact. Click View Member. Delete a mailing list 1. In the address book, highlight a mailing list. 2. Click the trackwheel. 3. Click Delete Group. Caller ID Add a caller ID picture for a contact 1. In the address book, highlight a contact. 2. Click the
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    category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications. Create a category for contacts
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    account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your system administrator. 1. In the address book, click the trackwheel. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackwheel. Manage address lookup results 1. In
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    book, task list, or memo list, click the trackwheel. 2. Click Options. 3. Set the Sort By field. 4. Click the trackwheel. 5. Click Save. Set display options for contacts You can set how your contacts appear in all applications, including the phone, message list, address book, and calendar. 1. In the
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    appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel. 2. Click Options. 3. Set the Confirm Delete
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    Calendar basics About the calendar In the BlackBerry® device calendar, you can view your calendar 1. In the calendar, click the trackwheel. 2. Perform one of the following actions: • To move to a specific date, click Go To Date. • To move to the current date, click Today. • To move forward
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    is associated an email account that BlackBerry Enterprise Server version 2.1 or later. 1. In the calendar, click the trackwheel. 2. Click New. 3. Type the meeting information. 4. If the meeting recurs, set the Recurrence field. 5. Click the trackwheel. 6. Click Invite Attendee. 7. Click a contact
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    1. In a meeting invitation, click the trackwheel. 2. Click one of the following menu it, the meeting is deleted from the email application on your computer. Change the list of participants items: • Invite Attendee • Change Attendee • Remove Attendee Send an email message to all meeting
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    . 3. Click a message type or Call . View your calendar when responding to a meeting 1. In a meeting invitation, click the trackwheel. 2. Click View Calendar. To return to the meeting invitation, press the Escape key. Calendar settings Set the default calendar view 1. In the calendar
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    5. Click Save. Set how long your device stores calendar entries 1. In the calendar, click the trackwheel. 2. Click Options. 3. Set the Keep Appointments field. 4. Click the trackwheel. 5. Click Save. Your BlackBerry® device deletes calendar entries that are older than the number of days you set. To
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    appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel. 2. Click Options. 3. Set the Confirm Delete
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    in calendar entries do not appear correctly after synchronization If you schedule appointments or meetings on your BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default
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    146
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    Tasks Task basics Create a task 1. In the task list, click the trackwheel. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Click the trackwheel. 7. Click Save. Recurrence fields Every: Set the frequency of the daily,
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    trackwheel. Click Save. Hide completed tasks 1. In the task list, click the trackwheel. on categories. Category names are not case sensitive. More than one category category to a task on your BlackBerry® device, but only one category in one application are made in all applications. Create a category
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    . 5. Click Save. Sort contacts, tasks, or memos by category 1. In the address book, task list, or memo list, click the trackwheel. 2. Click Filter. 3. Select the check box next to a category. Delete a contact, task, or memo from a category 1. When changing a contact, task, or memo, click the
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    appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel. 2. Click Options. 3. Set the Confirm Delete
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    2. Click Options. The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your device. 151
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    152
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    In the task list or memo list, highlight a task or memo. 2. Click the trackwheel. 3. Click Forward As. 4. Click a message type. Search for text in a message, 1. In a message, attachment, web page, or memo, click the trackwheel. 2. Click Find. 3. Type the text. 4. Press the Enter key. To search for
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    category to a task on your BlackBerry® device, but only one category synchronizes with the task in Lotus Notes. Categories are shared between the address book, the task list, and the memo list and changes that you make in one application are made in all applications. Create a category for contacts
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    appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel. 2. Click Options. 3. Set the Confirm Delete
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    of contacts, calendar entries, tasks, or memos stored on your device 1. In the address book, calendar, task list, or memo list, click the trackwheel. 2. Click Options. The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your device. 156
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    bell indicator appears beside the date in the device status section of the screen. Silence the alarm • If snooze is not turned on, press any key. • If snooze is turned on, click Snooze. Turn off the alarm In the alarm, set the Daily Alarm field to Off. Alarm troubleshooting My alarm does not notify
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    158
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    Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackwheel. 3. Perform one of the following actions: • To convert the number from imperial to metric, click
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    160
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    to that Bluetooth enabled device when the device is within range of your BlackBerry device (a typical range is approximately 10 meters). When you turn on Bluetooth technology or when you connect your BlackBerry device to another Bluetooth enabled device, Bluetooth icons appear in the device status
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    During a call, click the trackwheel. 2. Click Activate . Rename a paired turned on and that your BlackBerry® device is paired with a Bluetooth enabled car kit. 1. In the device options, click Bluetooth. 2. Click a Bluetooth enabled car kit. 3. Click Connect. 4. Click the trackwheel
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    In the Device Name field, type a name for your BlackBerry® device. 5. Click the trackwheel. 6. Click Save. Turn off Bluetooth connection notification 1. In the device options, click Bluetooth. 2. Click the trackwheel. 3. Click Options. 4. Set the LED Connection Indicator field to Off. 5. Click the
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    Bluetooth® enabled device. See the documentation that came with the Bluetooth enabled device for more information. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device. In the device options, click Bluetooth. Click a Bluetooth enabled device
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    • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles. 165
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    166
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    • To get the date and time from the BlackBerry network, set the Date/Time Source field to BlackBerry. • To set the time yourself, set the Date/Time Source field to Off. 4. Click the trackwheel. 5. Click Update Time. 6. Click the trackwheel. 7. Click Save. Date and time troubleshooting The time on my
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    168
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    BlackBerry® device notifies you of calendar and task reminders, and incoming messages, calls, and browser content. Your device has six preloaded profiles: Loud, Vibrate, Quiet, Normal, Phone . 2. Click Activate. Create a notification profile 1. In the profile list, click the trackwheel. 2. Click New
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    . 4. Click Open. 5. Highlight a ring tone. 6. Click the trackwheel. 7. Click Set As Phone Tune. Prevent notification during calls 1. In the profile list, click receive vibrate notification only, click Vibrate. • To turn off all notification, including notification profile exceptions and LED notification,
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    wireless service provider supports this feature. 1. In the media application, click a media type. 2. Click a media folder that contains ring tones. 3. Click Open. 4. Click the trackwheel. 5. Click Download Tunes. LED notification LED notification The LED light on the top of your BlackBerry® device
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    Click the trackwheel. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage and calls from a specific contact, regardless of your active notification profile. Your BlackBerry® device applies notification profile
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    the trackwheel to the new location. 4. Click the trackwheel. Change exception information. 4. Click the trackwheel. 5. Click Save. Change 3. In the From field, click the trackwheel. 4. Click one of the following menu items in one application are made in the other application. Your BlackBerry® device
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    Click Edit. 4. Click the trackwheel. 5. Click Add Custom Phone Tune. 6. Set a ring tone. 7. Click the trackwheel. 8. Click Save. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined
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    's display name appears instead of the PIN. Turn on invitation passwords If you turn on invitation passwords, a question and password screen appear each time you invite a contact. 1. In BlackBerry® Messenger, on the contact list screen, click the trackwheel. 2. Click Options. 3. Set the Ask Password
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    Allow Forwarding of Requests field to No. 4. Click the trackwheel. 5. Click Save. Note: If you use a BlackBerry Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry Internet Service, when you send an invitation and the recipient accepts
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    to a group, the contact is moved out of the group it was in originally. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Click the trackwheel. 3. Click Rename Group. 4. Type a name for the group. 5. Click OK. Delete a group You must move your contacts
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    , click Audio. 4. Click a file. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackwheel. 2. Click Ping Contact. Turn off ping vibration 1. In BlackBerry® Messenger, on the contact list screen, click the
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    can paste it into other BlackBerry® device applications. 1. In BlackBerry Messenger, during a conversation, click the trackwheel. 2. Click Copy History. Clear a conversation history 1. In BlackBerry® Messenger, during a conversation, click the trackwheel. 2. Click Clear History. End a conversation
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    . 5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Click the
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    The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. Turn on backlighting 1. Press the Power button
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    Image. To clear the picture from the Home screen, click the trackwheel. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click a media type. 2. Click a media folder that contains pictures
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    Save. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that
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    wireless service provider supports this feature. 1. In the device options, click Theme. 2. Click the trackwheel. 3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery
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    3. Click the trackwheel. 4. Click Save. Add or delete a display language See the BlackBerry Desktop Software Online Help for more information about adding and deleting applications, including display languages, using the application loader tool of the BlackBerry® Desktop Manager. About typing input
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    set how your contacts appear in all applications, including the phone, message list, address book, and troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support
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    actions: • To turn off data service, set the Data Services field to Off. • To turn off data service when roaming, set the Data Services field to Off When Roaming. 3. Click the trackwheel. 4. Click Save. About roaming In most cases, your BlackBerry® device automatically connects to an appropriate
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    the wireless network. Contact your wireless service provider for more information about roaming. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that you have turned on the connection to the wireless network. • If you
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    turn on and off on weekends. 6. Click the trackwheel. 7. Click Save. Check the battery power level In the device options, click Status. Reset the device Remove and reinsert the battery. Extend battery life • Set the BlackBerry® device to turn on and turn off automatically. • Turn off the connection
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    190
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    1. In the device options, click Security Options. 2. Click General Settings. 3. Click the trackwheel. 4. Click Change Password. Lock the device Verify that you have set a BlackBerry® device password. On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen
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    options, click Security Options. 2. Click General Settings. 3. Set the Number of Password Attempts field. 4. Click the trackwheel. 5. Click Save. Encryption About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your
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    uses an earlier version of the BlackBerry Enterprise Server, see the BlackBerry Desktop Software Online Help for more information. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click a service. 4. Click Regenerate Encryption Key. About content compression Content
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    . 2. Click View. Change a password in the password keeper 1. In the password keeper, highlight a password. 2. Click the trackwheel. 3. Click Edit. 4. Change the password information. 5. Click the trackwheel. 6. Click Save. Hide passwords in the password keeper 1. In the password keeper, click the
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    appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, click the trackwheel. 2. Click Options. 3. Set the Confirm Delete
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    Options. 2. Click General Settings. 3. Click the trackwheel. 4. Click Verify Security Software. About certificates You can use certificates if you install the S/MIME Support Package on your BlackBerry® device. See the S/MIME Support Package User Guide Supplement for more information. About the key
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    cleaning You can use this feature if you install the S/MIME Support Package or PGP® Support Package on your BlackBerry® device. See the S/ MIME Support Package User Guide Supplement or the PGP Support Package User Guide Supplement for more information. Smart cards About smart password entry If
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    Set the Authentication Certificate field. 4. Click the trackwheel. 5. Click Save. To stop using a certificate to authenticate your smart card, set the Authentication Certificate field to None. Security troubleshooting I cannot unlock my device using my smart card Try performing the following actions
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    for third-party applications 1. In the device options, click Security Options. 2. Click Firewall. 3. Click the trackwheel. 4. Click Reset Settings. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require
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    use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device. Bluetooth: Set whether third-party applications can use Bluetooth® connections. Phone: Set whether third-party applications can make calls or access call logs. Location (GPS): Set whether
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    device using the media manager tool of the BlackBerry Desktop Manager or Bluetooth® technology. Key Store: Set whether third-party applications can access certificates or keys in the key store on your device. Key Store Medium Security: Set whether third-party applications can access certificates or
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    202
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    BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the
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    Play BrickBreaker • To move the paddle, roll the trackwheel. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume for BrickBreaker 1. In BrickBreaker, click the trackwheel. 2. Click Options. 3. Set the Volume field. 4. Click
  • Blackberry 8703e | User Guide - Page 207
    a BlackBerry Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager. Accept a service book 1. In the device options, click Advanced Options. 2. Click Service Book. 3. Highlight the new service book. 4. Click the trackwheel
  • Blackberry 8703e | User Guide - Page 208
    206
  • Blackberry 8703e | User Guide - Page 209
    your system administrator or wireless service provider for more information about the features that are available for your device. Phone troubleshooting I cannot make or receive calls Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network
  • Blackberry 8703e | User Guide - Page 210
    Host Routing Table. Click the trackwheel. Click Register Now. • Generate an encryption key. • Verify that data service is turned on. • Resend the message. I am not receiving messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If
  • Blackberry 8703e | User Guide - Page 211
    when you return to a wireless coverage area. • Verify that your wireless service plan includes this service. I am not receiving SMS text messages Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage
  • Blackberry 8703e | User Guide - Page 212
    manually. In a message list, click the trackwheel. Click Reconcile Now. I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry Desktop Manager
  • Blackberry 8703e | User Guide - Page 213
    list. Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for bookmarks
  • Blackberry 8703e | User Guide - Page 214
    birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer. Calendar troubleshooting I cannot schedule appointments that span multiple days If
  • Blackberry 8703e | User Guide - Page 215
    device for more information. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled device supported profiles. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry
  • Blackberry 8703e | User Guide - Page 216
    Custom Phone Tune field. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, roll the trackwheel or press a key. My display settings changed Depending on your theme
  • Blackberry 8703e | User Guide - Page 217
    Security troubleshooting I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly. Diagnostic reports About diagnostic
  • Blackberry 8703e | User Guide - Page 218
    device options, click Mobile Network. 2. Click the trackwheel. 3. Click Diagnostics Test. 4. Click the trackwheel. 5. Click Options. 6. Type the contact information. 7. Click the trackwheel. 8. Click Save. View the version number of the BlackBerry Device Software on your device In the device options
  • Blackberry 8703e | User Guide - Page 219
    S/MIME: Secure Multipurpose Internet Mail Extensions SMS: Short Message Service SMSC: Short Message Service Center SSL: Secure Sockets Layer TCP: Transmission Control Protocol TLS: Transport Layer Security Triple DES: Triple Data Encryption Standard TTY: Teletype WAP: Wireless Application Protocol
  • Blackberry 8703e | User Guide - Page 220
    WML: Wireless Markup Language WTLS: Wireless Transport Layer Security 218
  • Blackberry 8703e | User Guide - Page 221
    exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM
  • Blackberry 8703e | User Guide - Page 222
    -Party Information and RIM assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of 710,784 5,490,165 5,109,390 5,544,196 5,414,796 5,778,338 BlackBerry® 8703e Model Number: RBF20CW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8
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User Guide
BlackBerry 8703e Smartphone