Blackberry 8320 User Guide

Blackberry 8320 - Curve - GSM Manual

Blackberry 8320 manual content summary:

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    User Guide BlackBerry 8320 Smartphone
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    SWDT202512-202512-05312007-001
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    BlackBerry basics ...11 Switch applications ...11 Assign an application to a Convenience key ...11 Set owner information ...11 Turn on standby mode ...11 About links ...11 Create a link for a PIN ...12 Expand a folder ...12 Collapse a folder ...12 BlackBerry basics shortcuts ...12 No application
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    ...23 Turn off voice prompts ...23 Set playback options for voice dialing ...23 Improve voice recognition of numbers ...23 Voice dialing troubleshooting ...43 Camera ...45 Zoom in to or out from a subject ...45 Take a picture ...45 Change the flash mode for a picture ...45 Change the size of the
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    ...89 MMS message basics ...89 MMS message attachments ...92 Message options ...58 Message list options ...60 Message shortcuts ...14 Message troubleshooting ...63 Typing ...101 Typing basics ...101 Typing input methods ...103 Spelling checker ...105 Word list ...106 AutoText ...108 Typing shortcuts
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    conflicts ...122 Manage data synchronization conflicts ...123 About backing up and restoring device data ...123 Prerequisites: Wireless data restoration ...123 Delete all device data ...123 Empty the deleted items folder on your computer from your device ...123 Synchronization troubleshooting ...124
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    ...145 Receive a device password prompt before you add an application ...145 View the size of an application database ...145 Application troubleshooting ...146 Media ...147 Media file management ...147 Songs, ring tones, and videos ...149 Pictures ...152 Media card options ...155 Media shortcuts
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    203 Set the date and time ...203 Get the date and time from the wireless network automatically ...203 Date and time troubleshooting ...203 Notification profiles ...205 Notification basics ...205 LED notification ...207 Custom notification ...208 Notification profile troubleshooting ...210 BlackBerry
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    Turn off data service ...230 About roaming ...230 Switch wireless networks manually ...230 Verify the status of network connections and services ...230 Wi-Fi connection settings ...231 Advanced Wi-Fi connection settings ...234 UMA connection settings ...236 Wireless network coverage troubleshooting
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    SIM card PIN code ...243 Change the display name for a phone number ...243 Security ...245 Security basics ...245 Encryption ...246 Password keeper ...247 Advanced security ...250 Smart cards ...251 VPN settings ...252 Software tokens ...253 Security troubleshooting ...254 Third-party application
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    ...21 Set the paddle speed ...260 Submit a score to the BrickBreaker high score web site ...261 Check the high scores on the BrickBreaker web site ...261 Service books ...263 About service books ...263 Accept a service book ...263 Delete a service book ...263 Troubleshooting ...265 BlackBerry basics
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    key Your BlackBerry® device has one Convenience key on the left side of the device and one on the right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard. 2. Set the Convenience
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    (-) beside it. 2. If necessary, click Collapse. BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To exit a screen or move back a application. Release the Alt key. • To return to the Home screen, press the End key. • To turn on a theme or notification profile, highlight a theme
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    Shortcuts BlackBerry basics shortcuts • To move the cursor, roll the trackball. • To exit a screen or move back highlight an application. Release the Alt key. • To return to the Home screen, press the End key. • To turn on a theme or notification profile, highlight a theme or notification profile
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    To change the flash mode for a picture, press the Space key. • To change the size of the viewfinder for a picture, press the Symbol key. Message shortcuts In a message • To reply to a message, press R. • To reply to all, press L. • To forward a message, press F. • To file a highlighted email message
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    an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text • To highlight a line of text, press the Shift key and roll the trackball. • To highlight text character by character
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    Space key. • To stop loading a web page, press the Escape key. • To close the browser, hold the Escape key. On a web page • To move to a specific web page, press G. • To return to the home page, press H. • To open the bookmark list, press K. • To add a bookmark, press A. • To view a list of web
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    To zoom to the original picture size, press W. • To zoom out from a picture, press O. To zoom to the original picture size, press W. Map shortcuts • press P. Calendar shortcuts For shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No specific date, press G. 17
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    appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen. Make a call 1. On End key. Mute a call During a call, press the Mute key. To turn mute off, press the Mute key again. 19
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    Menu key. Click Resume. Turn on the speakerphone During a call, press the Speakerphone key. Do not hold the BlackBerry® device near your ear key. Switch applications during a call 1. During a call, press the Menu key. 2. Click Home Screen. Note: If you switch to a different application and you want
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    BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned Union). Make an emergency call • If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the
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    1. In the voice dialing application, wait for the sound. 2. Say "Check my phone number." Set the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service provider. 1. In the device
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    BlackBerry® device identifies more than one possible match to a voice command, your device selects the best match and dials the phone number automatically. Set Click Save. Turn off voice prompts 1. In the voice dialing application, wait for the sound. 2. Say "Turn prompts off." Set playback options
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    Complete the instructions on the screen. Voice mail Check your voice mail Verify that you have a voice mail access number. Depending on your theme, you access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. If you have more than
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    speed dial key, click Move. Roll the trackball to move the contact to the new speed dial key. Click the trackball. • To delete the contact from the of the following actions: • Type X and the access code. • Insert a pause or wait and type the access code. Note: If you add a pause or wait when creating
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    Click a contact. Leave a conference call Verify that your wireless service provider supports this feature. If you make a conference call, you can key. 6. Click Select. 7. Center the picture in the box. 8. Click the trackball. 9. Click Crop and Save. Change the caller ID picture for a contact 1. When
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    the caller ID picture. 5. Click Delete Picture. 6. Click the trackball. 7. Click Save. Call logs About call logs Call logs include the set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen. Your BlackBerry
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    5. Click Edit Notes. 6. Press the Menu key. 7. Click Clear Field. 8. Click the trackball. 9. Click Save. Call waiting Prerequisites: Call waiting • Verify that your wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. 28
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    phone number. For more information, contact your wireless service provider. Prerequisites: Call forwarding • Verify that your wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. Forward calls Verify that you have one or
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    3. Click Call Forwarding. 4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Edit. 8. Change the phone number. 9. Click the trackball. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the phone, press the
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    block incoming calls only when your BlackBerry® device roams to another wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a call blocking password
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    your fixed dialing list. Prerequisites: Fixed dialing • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a SIM card PIN 2 code. Turn on fixed dialing 1. In the phone, press the Menu key. 2. Click
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    that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly. If you call an organization frequently, you can also set your smart-dialing options so that you do not have to type the main number for the organization
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    your TTY device to your BlackBerry device. To obtain an adapter accessory that Research In Motion has approved for use with your BlackBerry device model, visit www.shopblackberry.com. Turn on TTY support 1. In the phone, press the Menu key. 2. Click Options. 3. Click TTY. 4. Set the TTY Mode field
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    To turn off TTY support, set the TTY Mode field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided by your wireless service provider and an enterprise voice
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    delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete
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    aids that are equipped with telecoils. Turn on telecoil mode Verify that your BlackBerry® device supports telecoil mode. For more information, contact your wireless service provider. 1. In the phone, press the Menu key. 2. Click Options. 3. Click Hearing Aid Mode. 4. Set the Mode Enabled field to
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    , including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as the primary
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    BlackBerry® device does not often identify matches, set the matching sensitivity level to reject less. • If your device often identifies incorrect matches, set your alternate phone number. I cannot join a call If your BlackBerry® device is associated with an enterprise voice phone number, you cannot
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    headset, verify that the Bluetooth enabled device supports this feature and that you have paired the Bluetooth enabled device with your BlackBerry® device. You cannot make calls to emergency numbers using voice commands. 1. In the voice dialing application, wait for the sound. 2. Say "Call" and
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    command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Set the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service provider. 1. In the device
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    enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options. Certain languages might not be supported. My device does
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    • Adapt digit dialing to improve voice recognition of numbers. 44
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    picture, the camera saves the picture to the BlackBerry® device memory. 1. In the camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the camera icon. • To delete the picture, click the trash can icon. • To set the picture as a caller ID picture or
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    Change the Default Flash Setting field. 4. Press the Menu key. 5. Click Save. Change the size of the Set a location for storing pictures 1. In the camera, press the Menu key. 2. Click Options. 3. Set the Store Pictures and Folder fields. 4. Press the Menu key. 5. Click Save. Set picture size
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    . 1. In the camera, press the Menu key. 2. Click Options. 3. Set the White Balance field. 4. Press the Menu key. 5. Click Save. Apply the media application, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To change the maximum amount of BlackBerry® device memory
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    card, delete old media files. • In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. • Increase the maximum amount of memory available for pictures. The flash dims or turns off If the battery power
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    name. Click a contact. 4. Type a message. 5. Click the trackball. 6. Click Send. Note: If your BlackBerry® device is associated with more than one email address, in the Send Using field, you can set the email address that you want to use to send the email message. Check spelling You can check the
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    1. When composing a message, press the Menu key. 2. Click Options. 3. Set the Importance field. 4. Press the Menu key. 5. Click Save. Save a message 1. In a message, press the Menu key. 2. Click Save. Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All. Delete the
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    that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as opened or unopened In a message list, perform one of the following actions: • Highlight a message. Press the Menu key. Click Mark Opened
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    make to the email message folder on your computer over the wireless network. If wireless email reconciliation is turned off or is not available for your device, reconcile the changes using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for
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    By default, a copy of messages that you send from your BlackBerry® device appears in the sent items folder in the email application on your computer. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Set the Save Copy In Sent Folder field to No. 5. Press
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    Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for
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    applies to. Action: Set whether email messages that the email message filter applies to are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only. Turn on an email message filter 1. In
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    . For more information, contact your system administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Filters. 4. Set the If no filters apply, send
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    appear in the sent items folder in the email application on your computer, appear on your device. Stop forwarding email messages to your device Verify that your BlackBerry® device is associated with an email account that uses BlackBerry Enterprise Server version 4.0 or later. 1. In a message list
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    . Request delivery or read confirmation for email messages Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry Internet Service. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. In the Delivery Status Notification
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    . For more information, contact your system administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Set the Use Auto Signature field to
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    device through a BlackBerry Enterprise Server, set the Other Messages field. 4. Press the Menu key. 5. Click Save. Note: PIN messages might use the background color that you have set for work email messages. Contact your system administrator for more information. Message list options Turn off the
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    appear on your device. In a message list for a specific email account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your
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    of unopened messages again, set the Display Message Count field to Unread. To view the new message indicator, set the Display New Message To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, in a message, highlight the contact
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    or PIN for your contact. • If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the
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    actions: • Verify that wireless email reconciliation is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more
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    message filters are not working correctly Try performing the following actions: • Verify that your email message filters are turned on. • Verify that your email message filters appear in the order that you want your BlackBerry® device to apply them to email messages. I cannot use a shortcut to view
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    BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address trackball. • Type a contact name. Click the trackball. • Type part of a contact name. Click a contact. 4. Type a message. 5. Click the trackball
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    Check. Save a draft of a message 1. When composing a message, click the trackball. 2. Click Save Draft. Blind carbon copy a contact 1. When composing a the Menu key. 2. Click Options. 3. Set the Importance field. 4. Press the Menu key. 5. Click Save. Set a high importance level for received PIN
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    Menu key. 2. Click Save. Reply to a message 1. In a message, click the trackball. 2. Click Reply or Reply to All. Forward a message 1. In a message, press Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Create a link for a PIN You can
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    change the message, click Edit. Change the message. Click the trackball. Click Send. • To change the recipients, click Edit. Highlight you are not in a wireless coverage area and your BlackBerry® device is not connected to the wireless network. A . 4. Set the Hide Sent Messages field to Yes. 70
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    delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete
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    Blocked messages might contribute to your wireless service plan data usage. You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options
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    • To forward a message, press F. • To file a highlighted email message, press I. • To view the email address of a contact, in a message, highlight the contact. Press press K. Message troubleshooting I cannot send messages Try performing the following actions: • Verify that your BlackBerry® device is
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    or PIN for your contact. • If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the
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    to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message list shortcuts for your current device. To view the shortcuts for
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    email messages. Find your SMS phone number In the phone, your phone number appears at the top of the screen. If your wireless service provider has set up your BlackBerry an SMS phone number (include the country code and area code) or an email address. Click the trackball. • If the contact is in your
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    Dictionary. • To stop checking the spelling, press the Menu key. Click Cancel Spell Check. Save a draft of a message 1. When composing a message, click the trackball. 2. Click Save Draft. Save a message 1. In a message, press the Menu key. 2. Click Save. Reply to a message 1. In a message, click the
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    list, highlight a date field. 2. Press the Menu key. 3. Click Delete Prior. Note: Email messages that you delete using the Delete Prior menu item are not deleted from the email application on your computer during email reconciliation. Delete the history from an SMS text message 1. When replying to
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    . Click the trackball. Click Send. BlackBerry® devices in a specific geographical area simultaneously. You can receive cell broadcast messages that contain a specific service provider supports this feature. • Verify that your SIM card is set up with a cell broadcast channel or your wireless service
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    8. Click Save. To turn off cell broadcasting, set the Cell Broadcasting Service field to Off. Before you turn off cell broadcasting, verify that your wireless service provider does not use cell broadcasting to manage services, such as preferred rates, based on your location. Stop receiving messages
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    of Previous Items field. 3. Press the Menu key. 4. Click Save. Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry® device imports them to a message list. 1. In the device options, click SMS
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    delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete
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    appear on your device. In a message list for a specific email account, you can open and manage email messages for that email account, and you can send messages using the email address for the email account. See the BlackBerry Internet Service Online Help for more information about associating your
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    Blocked messages might contribute to your wireless service plan data usage. You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options
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    to a wireless coverage area. • Verify that your wireless service plan includes this service. • Verify that your SIM card has enough available memory to store received SMS text messages. Some messages no longer appear on my device If your BlackBerry® device memory is full, your device deletes the
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    languages that your SIM card does not support. I cannot use a shortcut to view one type of message in a message list If you switch BlackBerry® devices and you restore device data from your previous device to your current device, the message list shortcuts for your previous device replace the message
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    BlackBerry® device supports MMS messaging. • Verify that your wireless service plan includes this service. Contact your system administrator or wireless service book, click [Use Once]. Click Email or Phone. Type an email address or an MMS phone number. Click the trackball. • If the contact is in
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    the blank field below the attachment. Type text. • To set how long a slide appears, set the Slide Duration field. • To move an item on a slide, click the item. Click Move Field. Roll the trackball to the new location. Click the trackball. Record and send a voice note You can record and send
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    Menu key. 2. Click Options. 3. Set the Importance field. 4. Press the Menu key. 5. Click Save. Resend a message 1. In a sent message, press the Menu key. 2. Perform one of the following actions: • To change the message, click Edit. Change the message. Click the trackball. Click Send. • To change the
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    Prior menu item are not deleted from the email application on your computer during email reconciliation. Mark a message as opened or unopened instance of the text, press the Menu key. Click Find Next. View messages in a specific folder 1. In a message list, press the Menu key. 2. Click View Folder.
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    any of the following actions: • To receive notification when the message is delivered to the recipient, set the Confirm Delivery field to Yes. • To receive notification when the recipient opens the message, set the Confirm Read field to Yes. 4. Press the Menu key. 5. Click Save. Request delivery or
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    it 1. In an MMS message, press the Menu key. 2. Click Options. The Estimated Size field displays the size of the MMS message. Stop receiving MMS messages when roaming 1. In the device options, click MMS. 2. Set the Multimedia Reception and Automatic Retrieval fields to Home Only. 3. Press the Menu
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    the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete field to No. 4. Press the Menu key. 5. Click Save. About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device
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    Options. 4. Set the Hide Sent Messages field to Yes. 5. Press the Menu key. 6. Click Save. Note: If you set your device to email account that uses a BlackBerry Enterprise Server, you might not be able to block PIN messages from contacts in your organization. For more information, contact your system
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    Blocked messages might contribute to your wireless service plan data usage. You can prevent messages from being forwarded to your device without contributing to data usage by turning off email message forwarding or using email message filters. Reset a blocked message counter 1. In the device options
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    or PIN for your contact. • If you created an email address or added an existing email address to your device using the email setup web site, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the
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    list. Your device does not delete saved messages. If wireless email reconciliation is turned on, and, in the message options, the Delete On field is set to Mailbox & Handheld, email messages that you delete in the email application on your computer are also deleted from your device. A message or
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    hold the letter key and roll the trackball to the left or right. For example, to type ü, hold U and roll the trackball to the left until ü appears. Create of the following actions: • Type X and the access code. • Insert a pause or wait and type the access code. Note: If you add a pause or wait when
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    right. Cancel a text selection 1. With text selected, click the trackball. 2. Click Cancel Selection. Set the cursor speed 1. In the device options, click Screen/Keyboard. 2. Set the Key Rate field. 3. Press the Menu key. 4. Click Save. Set the default currency symbol 1. In the device options, click
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    turn on trackball sounds again, set the Audible Roll field to Click. Use shortcut keys on the Home screen By default, you can dial phone numbers from the Home screen. If your theme uses an application Arabic or Russian If your BlackBerry® Device Software supports multiple languages and your keyboard
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    number and password fields. You can set your typing input Set the typing input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your system administrator or wireless service provider. 1. In the device options, click Language. 2. Set
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    Click Cancel Spell Check. Check spelling automatically before sending email messages 1. In the device options, click Spell Check. 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key. the Menu key. 4. Click New. 5. Type a word or letter combination. 6. Click the trackball. 105
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    word list If the typing input language for your BlackBerry® device is Arabic or Russian, and you type can also add words or letter combinations manually to the custom word list. Your device 4. Type a word or letter combination. 5. Click the trackball. 6. Click Save. Change a custom word list item
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    3. Change the custom word list item. 4. Click the trackball twice. 5. Click Save. Delete a custom word list item 1. , your BlackBerry® device recognizes contacts when you type them. 1. In the device options, click Language. 2. Click Input Options. 3. Set the Use Address Book as Data Source field
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    replace specific text that you type with preloaded AutoText entries. If you type text that can be replaced with an AutoText entry, the text changes after you press the Space key. Your BlackBerry Specified Case. • To capitalize the entry according to the context, click SmartCase. 7. Set the language
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    an at sign (@) or a period (.) in an email address field, press the Space key. • To type a symbol, press the Symbol key. Type the letter that appears below the symbol. Work with text • To highlight a line of text, press the Shift key and roll the trackball. • To highlight text character by character
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    Typing troubleshooting I cannot check spelling You can only check spelling in English, French, German, Italian, and Spanish. You can only check the spelling of text that you type. 110
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    for messages using specific criteria that you can save for future use. You can also search for messages by contact or subject. You can use the search application to search for messages, contacts, calendar entries, and tasks on your BlackBerry® device. You can also manage contacts, calendar entries
  • Blackberry 8320 | User Guide - Page 114
    If your BlackBerry® device is associated with more than one email account, set the type of email account from which the search should find messages. Folder: Set the folders in which the search should find messages. Show: Set the types of messages that the search should find. Type: Set which messages
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    . Search for organizer data and messages that contain specific information 1. In the search application, perform any of applications. 3. Press the Menu key. 4. Click Search. Note: If you type more than one word in the Text or Name fields, only items that contain all the words appear. The BlackBerry
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    114
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    email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator. 1. In a message, click the trackball You can view the size, author, publication date,
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    email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator. 1. When the "Password Table of Contents. To move to a specific heading, click a heading. 116
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    cell, click the trackball. View a list of worksheets 1. In a spreadsheet, press the Menu key. 2. Click Table of Contents. To move to a specific worksheet, click a worksheet. Switch worksheets 1. In a spreadsheet, press the Menu key. 2. Click Next Sheet or Prev Sheet. Change the size of a column In
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    and columns with letters, set the Display Labels field press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page. Switch pages in a multi-page .tif file press the Menu key. 2. Click Zoom. 3. Roll the trackball up to zoom in to the attachment. 4. Press the Menu
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    trackball up or down. To zoom back to the original slide size, specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it their BlackBerry® device address book. When you open an email Update Address. 119
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    a specific cell troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download BlackBerry® device has not downloaded the slide. To view the slide, highlight the slide. Click the trackball. Click Retrieve. 120
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    application on your computer should be reflected on your device. If wireless data synchronization or wireless email reconciliation is not available on your device or you have turned them off, you can use the synchronization tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software
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    tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry® Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system
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    tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more information about managing organizer data synchronization conflicts. About backing up and restoring device data If you have installed the BlackBerry® Desktop Software on your computer, you can back
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    from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry Desktop Manager to reconcile email messages in personal folders. See the BlackBerry Desktop Software Online Help for more
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    BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. See the documentation for the operating system
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    126
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    BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports the BlackBerry Browser, you can use the BlackBerry Browser configuration to browse the Internet about the Internet Browser configuration, contact your wireless service provider. The
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    1. In a thumbnail version of the web page, position your cursor on the location of the web page you want to view. 2. Press any key to close the web pages appear in a browser on a computer. 1. On a web page, press the Menu key. 2. Click Desktop View or Mobile View. Search for text in a message,
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    2. Click History. Stop loading a web page 1. When a web page is loading, press the Menu key. 2. Click Stop. Return to the home page 1. On a web page, press the Menu key. 2. Click Home. Hide the browser 1. In the browser, press the Menu key. 2. Click Hide. Close the browser 1. In the browser, press
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    Menu key. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key. Click Zoom 1:1. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Set how pictures load in the browser
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    the Show Images field to On WML Pages Only. • To stop pictures from loading on all web pages, set the Show Images field to No. • To turn off placeholders for pictures, set the Show Image Placeholders field to No. 5. Press the Menu key. 6. Click Save Options. Change the picture quality in the browser
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    Menu key. 2. Click Add Bookmark. 3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for updates. 5. Press the Menu key. 6. Click Add. Make a web page available
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    1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Expand a folder 1. Click a folder with a plus sign (+) beside it. 2. If necessary, click Expand. 133
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    1. On a web page, press the Menu key. 2. Click Add Web Feed. 3. Select the check box beside a web feed. 4. In the Auto Synchronize field, set how often the browser should check for updates to the web feed. 5. In the Start time field, set the time of day when the browser should start checking for
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    Story. To hide a description, highlight a title. Press the Menu key. Click Hide Description. Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed 5 MB. If your
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    Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Delete a web feed 1. On a web page, press Operations. 4. Click Clear History. Turn on JavaScript support Verify that your BlackBerry® device is associated with an email account that uses BlackBerry
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    Support JavaScript check box. 5. Press the Menu key. 6. Click Save Options. Set the default browser view You can view web pages in Mobile view or Desktop view. Desktop view displays web pages in a wide screen format that is similar to the format in which web pages appear in a browser on a computer
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    character encoding for all web pages By default, your BlackBerry® device uses the optimal character encoding for a web page. 1. On a web page, press the Menu key. 2. Click Set Encoding. 3. Clear the Auto mode check box. 4. Set the Default charset field. 5. Click OK. Receive a prompt before running
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    designed to use WTLS to encrypt data that your BlackBerry® device sends and receives over the Internet through a WAP gateway. Communication encrypted using TLS or SSL. Manage browser security 1. In the device options, click Security Options. 2. Click TLS or WTLS. 3. Set the security options. 4. Press
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    uses to authenticate with content servers. WTLS options Encryption Strength: Set whether your browser only accepts and sends data that is encrypted using 128-bit encryption. To only accept and send data that is encrypted using 128-bit encryption, set this field to Strong Only. To accept and send
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    , select the Enable Push check box and clear the Enable MDS Push check box. 4. Press the Menu key. 5. Click Save. Browser push options Process MDS: Set whether your BlackBerry® device accepts browser push messages from the BlackBerry Enterprise Server or BlackBerry Internet Service. MDS Hosts: 141
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    Internet Services, or no BlackBerry Enterprise Servers or BlackBerry Internet Services. Process SMSC: Set whether your device accepts SMS-based browser push messages. SMSC Hosts: Set which SMSC hosts your device accepts browser push messages from. To accept browser push messages from a specific
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    page, press B. Browser troubleshooting No browser is available on my device Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your wireless service plan includes this service. I cannot set up automatic synchronization for
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    144
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    you add an application Verify that you have set a BlackBerry® device password. 1. In the device options, click Security Options. 2. Click General Settings. 3. Change the Prompt on application install field to Yes. 4. Press the Menu key. 5. Click Save. View the size of an application database 1. In
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    Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that your device has enough memory to add the application. 146
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    or you can transfer media files between your device and your computer using the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. If you turn on media card encryption and you transfer files to your media
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    ® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media application, click a 1. In the media application, click a media type. 2. Click a category. 3. Highlight a media file. 4. Press the Menu key. 5. Click Send As Email. Change the amount
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    the pause icon. Fast-forward or rewind a song or video 1. When playing a song or video, click the progress bar. 2. Roll the trackball to the right or left. 3. Click the trackball. Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous
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    Now Playing. Delete a song, ring tone, or video You can only delete songs, ring tones, or videos that you added. 1. In the media application, click a media type. 2. Click a category. 3. Highlight a song, ring tone, or video. 4. Press the Menu key. 5. Click Delete. Note: If you delete a ring tone
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    8. Click Move Here. Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. your BlackBerry® device. • To answer a call, press the headset button. • To turn on mute during a call, press the headset button. To turn off
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    , .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the
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    Menu key. 5. Click Move. 6. Highlight a picture folder. 7. Press the Menu key. 8. Click Move Here. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click
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    Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. View pictures as a slide show 1. In the media application show 1. In the media application, click Pictures. 2. Click a list 1. In the media application, click Pictures. 2. Click My
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    encryption is designed to protect the data that you store on the media card that is inserted in your BlackBerry® device. You can encrypt the files on your media card using a media card encryption key, your device password, or both. You can set media card encryption to include or exclude media files
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    To turn off media card encryption, set the Encryption Mode field to None. View the amount of available memory on a media card Verify that media card support is turned on. In the device options, click Media Card. Turn on mass storage mode manually 1. Connect your BlackBerry® device to your computer.
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    • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • If you encrypted the media files on your media card using a media card encryption key and you are trying to open an
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    My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device. 158
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    one of the following actions to specify a starting location: • To specify your current location, click Where I Am. • To specify a new location, click Enter An Address. • To specify a saved location, click From Favorites. • To specify a location for a contact, click From Address Book. 4. Repeat step
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    in to or out from a map 1. On a map, click the trackball. 2. Perform one of the following actions: • To zoom in, roll the trackball up. • To zoom out, roll the trackball down. 3. Click the trackball. Pan a map Roll the trackball. Map options Set the GPS receiver that you use to track your movement
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    again, press the Menu key. Click Show Dashboard. Keep backlighting on when you track your movement By default, backlighting turns off automatically after a timeout to conserve battery power. You can change maps options so that backlighting remains on when you track your movement unless the
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    the next direction on a route, press N. • To move to the previous direction on a route, press P. Maps troubleshooting Diagonal lines appear on a map Diagonal lines appear on a map when your BlackBerry® device loads a new map or when your device is not connected to the wireless network. If diagonal
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    , a location-based application could use your GPS location to provide you with driving directions. If your device does not have an internal GPS receiver or your wireless service provider does not support location-based services and you want to use GPS technology, you can pair your BlackBerry device
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    • If you have paired your device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your BlackBerry® device to get your GPS location. 164
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    book field. 4. Press the Enter key. You can synchronize custom address book fields on your BlackBerry® device with the email application on your computer. See the BlackBerry Desktop Software Online Help for more information about synchronizing custom address book fields. View a contact In the
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    numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry® device either pauses before one application are made in the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in
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    6. Set a ring tone. 7. Press the Menu key. 8. Click Save. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a
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    Menu key. 3. Click Add Picture. 4. Highlight a picture. 5. Press the Menu key. 6. Click Select. 7. Center the picture in the box. 8. Click the trackball. 9. Click Crop and Save. Change the caller ID picture for a contact 1. When changing a contact, highlight the caller ID picture. 2. Press the Menu
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    appear based on categories. Category names are not case sensitive. More than one category can apply than one category to a task on your BlackBerry® device, but only one category synchronizes with changes that you make in one application are made in all applications. Create a category for contacts,
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    with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your system administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage address lookup
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    Press the Escape key. Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Click the trackball. 4. Click New. 5. Type the contact information. 6. Press the
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    . 2. Highlight a phone number. 3. Press the Menu key. 4. Click Copy to SIM Phone Book. 5. Press the Menu key. 6. Click Save. Change a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu key. 2. Click
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    delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete
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    memos that are stored on your device. Contact troubleshooting Custom address book field data is not appearing on my computer You can only synchronize the data in a custom address book field with a text field in the email application on your computer. For example, you cannot add a contact's birthday
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    Recurrence field. 5. Click the trackball. 6. Click Save. Schedule an appointment quickly in Day view In the calendar options, verify that the Enable Quick Entry field is set to Yes. 1. In Day view, beside the start time, type the subject of the appointment. 2. Type a location in parentheses. 3. To
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    the trackball. Schedule a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator
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    a meeting Verify that your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or system administrator. 1. In the calendar
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    Note: If you delete a meeting invitation from a message list before you accept or decline it, the meeting is deleted from the email application on your computer. Change the list of participants for a meeting 1. In a meeting, in the Accepted or Declined field, click a contact. 2. Click one of the
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    3. Set the Snooze field. 4. Press the Menu key. 5. Click Save. Change the email address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services
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    . 3. Set the Show Free Time in Agenda View field to No. 4. Press the Menu key. 5. Click Save. Set how long your device stores calendar entries 1. In the calendar, press the Menu key. 2. Click Options. 3. Set the Keep Appointments field. 4. Press the Menu key. 5. Click Save. Your BlackBerry® device
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    delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete
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    BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. See the documentation for the operating system
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    recurring appointment, meeting, or task recurs on a relative date (for example, on the last Friday of each month). End: Set when the recurring appointment, meeting, or task ends. Days: Set the day or days on which a weekly appointment, meeting, or task should recur. Change a task 1. In the task list
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    of the following actions: • To mark the task as complete, click Mark Completed. • To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed. Forward
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    appear based on categories. Category names are not case sensitive. More than one category can apply than one category to a task on your BlackBerry® device, but only one category synchronizes with changes that you make in one application are made in all applications. Create a category for contacts,
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    Menu key. 2. Click Options. 3. Change the Sort By field. 4. Press the Menu key. 5. Click Save. Set a snooze time for reminders 1. In the calendar or task list, press the Menu key. 2. Click Options. 3. Set the Snooze field. 4. Press the Menu key. 5. Click Save. View tasks in the calendar 1. In the
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    delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete
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    188
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    Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit. 4. Change the memo information. 5. Click the trackball. 6. Click Save. Forward a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press the Menu key. 3. Click Forward As
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    appear based on categories. Category names are not case sensitive. More than one category can apply than one category to a task on your BlackBerry® device, but only one category synchronizes with changes that you make in one application are made in all applications. Create a category for contacts,
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    delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application, press the Menu key. 2. Click Options or General Options. 3. Set the Confirm Delete
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    View the number of contacts, calendar entries, tasks, or memos stored on your device 1. In the address book, calendar, task list, or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of contacts, calendar entries, tasks, or memos that are stored on your
  • Blackberry 8320 | User Guide - Page 195
    the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power button, or by clicking Turn Power Off and
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    194
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    Use the calculator • To press a key in the calculator, press the corresponding key on the BlackBerry® device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Click the trackball. 3. Perform one of the following actions: • To convert the number from imperial to metric, click
  • Blackberry 8320 | User Guide - Page 198
    196
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    Bluetooth setup application, click OK. 2. Click a Bluetooth enabled device. 3. If required, type the passkey for the Bluetooth enabled device on your BlackBerry® device enabled device Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled
  • Blackberry 8320 | User Guide - Page 200
    paired Bluetooth enabled car kit Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled car kit. options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Address Book Transfer field to Disabled. 5. Press the Menu key.
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    1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Allow outgoing calls field to Never or If Unlocked. 5. Press the Menu key. 6. Click Save. Make your BlackBerry device discoverable 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click
  • Blackberry 8320 | User Guide - Page 202
    the Menu key. 6. Click Save. To turn on the prompt again, set the Trusted field to No. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth device for more information. • Turn off encryption for Bluetooth connections between your BlackBerry device and the Bluetooth enabled
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    • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. See the documentation that came with the Bluetooth enabled device for more information about supported profiles. 201
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    202
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    the date and time from the BlackBerry network, set the Date/Time Source field to BlackBerry. • To set the time yourself, set the Date/Time Source field to Off. 4. Press the Menu key. 5. Click Update Time. 6. Press the Menu key. 7. Click Save. Date and time troubleshooting The time on my device is
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    204
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    About notification profiles Notification profiles define how your BlackBerry® device notifies you of calendar and task 6. Press the Menu key. 7. Click Edit. 8. Set notification options. 9. Press the Menu key. 10. Click Save. 11. To set notification options for another item, repeat steps 5 through 10
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    Menu key. 4. Click Show Tunes. 5. Click a media folder that contains ring tones. 6. Highlight a ring tone. 7. Press the Menu key. 8. Click Set As Phone Tune. Prevent notification during calls 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key. 4. Click
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    Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Tunes. LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to
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    your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the profile exception, or you can delete it. Set custom notification for calls or messages from a specific contact 1. In the profile list, click Advanced
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    Set a ring tone. 11. Press the Menu key. 12. Click Save. Change the order of notification profile exceptions 1. In the profile list, click Advanced. 2. Highlight a notification profile exception. 3. Press the Menu key. 4. Click Move. 5. Roll the trackball to the new location. 6. Click the trackball
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    3. Click Edit. 4. Click the trackball. 5. Click Add Custom Phone Tune. 6. Set a ring tone. 7. Press the Menu key. 8. Click Save. Notification profile troubleshooting My device is vibrating more times than expected For calls, the number of times that the BlackBerry® device vibrates is not determined
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    I cannot set some fields when creating a Calls From notification profile exception If you assign a custom ring tone to a contact in the address book, a Calls From profile exception appears in the profile list. Because these exceptions are for calls only, you can only set the Custom Phone Tune field.
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    the Menu key. 5. Click Save. Note: To turn off invitation passwords again, set the Ask Password Question When Adding Contacts field to No. Respond to an invitation 1. In BlackBerry® Messenger, in the Requests group, highlight an invitation. 2. Click the trackball. 3. Click one of the following menu
  • Blackberry 8320 | User Guide - Page 216
    Menu key. 2. Click Options. 3. Set the Allow Forwarding of Requests field to No. 4. Press the Menu key. 5. Click Save. Note: If you use a BlackBerry Enterprise Server for IBM® Lotus® Domino®, BlackBerry Enterprise Server for Novell® GroupWise®, or the BlackBerry Internet Service, when you send an
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    group at a time. If you move a contact to a group, the contact is moved out of the group it was in originally. Rename a group 1. In BlackBerry® Messenger, on the contact list screen, highlight a group. 2. Press the Menu key. 3. Click Rename Group. 4. Type a name for the group. 5. Click OK. Delete
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    a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackball. 2. Click Ping Contact. Turn off ping vibration 1. In BlackBerry® Messenger, on the contact list screen, press the Menu key. 2. Click Options. 3. Set the Vibrate When Receiving
  • Blackberry 8320 | User Guide - Page 219
    the main message list again, set the Show Conversations in Message List field to Yes. Start a conference 1. In BlackBerry® Messenger, during a conversation, history, you can paste it into other BlackBerry® device applications. 1. In BlackBerry Messenger, during a conversation, press the Menu
  • Blackberry 8320 | User Guide - Page 220
    . 5. Click OK. When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified. Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the
  • Blackberry 8320 | User Guide - Page 221
    BlackBerry® device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment. Turn off automatic backlighting 1. In the device options, click Screen/Keyboard. 2. Set
  • Blackberry 8320 | User Guide - Page 222
    screen, press the key. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click Download Images. Set the display font 1. In
  • Blackberry 8320 | User Guide - Page 223
    3. Press the Menu key. 4. Click Save. Turn off trackball sounds 1. In the device options, click Screen/Keyboard. 2. Set the Audible Roll field to Mute. 3. Press the Menu key. 4. Click Save. To turn on trackball sounds again, set the Audible Roll field to Click. Set the cursor speed 1. In the device
  • Blackberry 8320 | User Guide - Page 224
    again. Themes About themes Depending on your wireless service provider, you might be able to set a theme on your BlackBerry® device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that
  • Blackberry 8320 | User Guide - Page 225
    device options, click Theme. 2. Press the Menu key. 3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key
  • Blackberry 8320 | User Guide - Page 226
    224
  • Blackberry 8320 | User Guide - Page 227
    language using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language
  • Blackberry 8320 | User Guide - Page 228
    Last name. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support the characters. For more information, contact your system administrator or your
  • Blackberry 8320 | User Guide - Page 229
    BlackBerry® device. 1. On the Home screen or in the application list, click Manage Connections. 2. Perform one of the following actions: • To turn Mobile network Green: Your BlackBerry® device is connected to the wireless network. Yellow: Your connection to the wireless network is turned
  • Blackberry 8320 | User Guide - Page 230
    Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again, set the LED Coverage Indicator field to Off. Check the wireless coverage level using a voice command 1. In the voice dialing application, wait for
  • Blackberry 8320 | User Guide - Page 231
    Move. 7. Roll the trackball to the new location. 8. Click the trackball. 9. Press the Menu key. 10. Click Save. Delete a wireless network from the preferred wireless network list Verify that your wireless service plan includes this service. 1. In the device options, click Mobile Network. 2. Press
  • Blackberry 8320 | User Guide - Page 232
    wireless service plan, you might be able to turn off data service (email, PIN, MMS, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services are available. Contact your wireless service provider for more information. 1. In the device options, click Mobile
  • Blackberry 8320 | User Guide - Page 233
    screen or in the application list, click Set Up Wi-Fi. 2. Perform one of the following actions: • Click Scan for Networks. Click a network. • Click Manually Add Network. Type the network name. Click Add. 3. Complete the instructions on the screen. 4. On the Wi-Fi Setup Complete screen, perform any
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    . User password: If necessary, type the user password that you use to connect to the Wi-Fi network. CA certificate: Set the root certificate that your BlackBerry® device to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi
  • Blackberry 8320 | User Guide - Page 235
    5. Roll the trackball to the new location. 6. Click the trackball. Switch Wi-Fi networks manually By default, your BlackBerry® device switches to an appropriate Wi-Fi® network automatically when you move between Wi-Fi coverage areas. 1. In the device options, click Wi-Fi Connections. 2. Set the Wi-
  • Blackberry 8320 | User Guide - Page 236
    . To install the root certificate on your BlackBerry® device, use the certificate synchronization tool of the BlackBerry Desktop Manager to synchronize the root certificate between your device and your computer. Advanced Wi-Fi connection settings Change a Wi-Fi profile 1. In the device options
  • Blackberry 8320 | User Guide - Page 237
    to the correct Wi-Fi network. IMSI: If your SIM card has more than one IMSI, set the IMSI that you use to connect to the Wi-Fi network. Wi-Fi profile IP and DNS options Automatically obtain IP address and DNS: Set whether your BlackBerry® device receives a routable IP address, a subnet mask, DNS
  • Blackberry 8320 | User Guide - Page 238
    Menu key. 4. Click Save. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted in your BlackBerry® device correctly. • Verify that you have turned on the connection to the wireless network. 236
  • Blackberry 8320 | User Guide - Page 239
    synchronization tool of the BlackBerry® Desktop Manager is installed on your computer. If the certificate synchronization tool is not installed on your computer, re-install the BlackBerry Desktop Software. For more information about installing the BlackBerry Desktop Software, see the printed
  • Blackberry 8320 | User Guide - Page 240
    238
  • Blackberry 8320 | User Guide - Page 241
    using a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Reset the device Remove and reinsert the battery. Extend battery life • Set the BlackBerry® device to turn on and turn off automatically. • Turn off the connection to a wireless network when you
  • Blackberry 8320 | User Guide - Page 242
    • Delete the original message when you send a reply. • Lower the brightness of the backlighting. • Turn off the flash in the camera. • Send a message to multiple contacts using Add To, Add Cc, or Add Bcc. • Charge your device regularly. 240
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    Press the Escape key. Add a contact to your SIM card Verify that your wireless service provider has set up your SIM card for a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Click the trackball. 4. Click New. 5. Type the contact information. 6. Press the
  • Blackberry 8320 | User Guide - Page 244
    SIM Phone Book. 5. Press the Menu key. 6. Click Save. Change a SIM card contact Verify that your wireless service provider has set up your SIM card for a SIM card your SIM card If you set your SIM card to store SMS text messages, the SIM card does not delete SMS text messages after the BlackBerry®
  • Blackberry 8320 | User Guide - Page 245
    Type your SIM card PIN code. 6. Click the trackball. Note: If you type the SIM card PIN code incorrectly three times, your SIM card does not function. Contact your wireless service provider for more information. Change the SIM card PIN code Verify that you have turned on SIM card PIN code security
  • Blackberry 8320 | User Guide - Page 246
    5. Click Edit SIM Phone Number. 6. Type a display name for the phone number. 7. Click the trackball. 8. Press the Menu key. 9. Click Save. 244
  • Blackberry 8320 | User Guide - Page 247
    . On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, click the trackball. Click Unlock. Type your device password. Press the Enter key. Lock the keyboard If you do not set a BlackBerry® device password, you can lock your keyboard to avoid making
  • Blackberry 8320 | User Guide - Page 248
    , click Security Options. 2. Click General Settings. 3. Set the Number of Password Attempts field. 4. Press the Menu key. 5. Click Save. Encryption About content protection Content protection is designed to encrypt your BlackBerry® device data. When content protection is turned on, your device uses
  • Blackberry 8320 | User Guide - Page 249
    Options. 2. Click General Settings. 3. Click a service. 4. Click Regenerate Encryption Key. About content compression Content compression is designed to reduce the size of your BlackBerry® device data while maintaining the integrity of that data. When content compression is turned on, your device
  • Blackberry 8320 | User Guide - Page 250
    2. Click New. 3. Click the trackball. 4. Click Random Password. 5. Type the password information. 6. Click the trackball. 7. Click Save. Set criteria for randomly generated passwords 1. In the password keeper, press the Menu key. 2. Click Options. 3. Set the random password fields. 4. Press the Menu
  • Blackberry 8320 | User Guide - Page 251
    , set the Show Password field to Yes. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete items in a message list, the phone, the address book, the calendar, the task list, the memo list, or the password keeper. 1. In an application
  • Blackberry 8320 | User Guide - Page 252
    Press the Menu key. 4. Click Verify Security Software. About certificates You can use certificates if you install the S/MIME Support Package for BlackBerry® devices. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry devices. About the key store You can
  • Blackberry 8320 | User Guide - Page 253
    verification. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry® devices. • Verify that you have set a device password. • Verify that two-factor authentication is turned on. • Verify that you have the smart card password. You should have received this
  • Blackberry 8320 | User Guide - Page 254
    use a certificate to authenticate your smart card, the certificate authenticates your smart card whenever you use your smart card to unlock your BlackBerry® device. 1. In the device options, click Security Options. 2. Click General Settings. 3. Set the Authentication Certificate field. 4. Press the
  • Blackberry 8320 | User Guide - Page 255
    name. 7. In the User password field, change the user password. 8. Press the Menu key. 9. Click Save. Change the software token for a VPN profile Verify that the software token that you want to use is installed on your BlackBerry® device. For more information, contact your system administrator. 1. In
  • Blackberry 8320 | User Guide - Page 256
    smart card reader correctly. I cannot connect to a Wi-Fi network or log in to a VPN using a software token Verify that the time on your BlackBerry® device is synchronized with the network time. My device prompts me to make an emergency call when I type a password If your BlackBerry® device password
  • Blackberry 8320 | User Guide - Page 257
    latest stock prices. You might have to set the APN that the third-party application uses for this connection. Set up a direct Internet connection for a third-party application Verify that you have an APN and that you have the user name and password for the APN. Contact your wireless service provider
  • Blackberry 8320 | User Guide - Page 258
    , or User Data. 7. Set the permission fields. 8. Press the Menu key. 9. Click Save. Connection permissions for third-party applications USB: Set whether third-party applications can use physical connections, such as a USB cable or RS-232 cable, that you have set up for your BlackBerry® device
  • Blackberry 8320 | User Guide - Page 259
    browser. Theme Data: Set whether your device can use third-party applications as a source for customized themes. Data permissions for third-party applications Email: Set whether third-party applications can access email, SMS text, or PIN messages on your BlackBerry® device. PIM: Set whether third
  • Blackberry 8320 | User Guide - Page 260
    258
  • Blackberry 8320 | User Guide - Page 261
    BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When you hit the
  • Blackberry 8320 | User Guide - Page 262
    1. In BrickBreaker, press the Menu key. 2. Click Options. 3. Perform any of the following actions: • To set the paddle speed, set the Paddle movement speed field. • To accelerate the paddle as you roll the trackball, select the Paddle acceleration check box. 4. Press the Menu key. 5. Click Save. 260
  • Blackberry 8320 | User Guide - Page 263
    Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores. 261
  • Blackberry 8320 | User Guide - Page 264
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    the wireless network. If your device is associated with an email account that uses a BlackBerry Enterprise Server, you can also receive service books on your device by connecting your device to the BlackBerry Desktop Manager. Accept a service book 1. In the device options, click Advanced Options
  • Blackberry 8320 | User Guide - Page 266
    264
  • Blackberry 8320 | User Guide - Page 267
    , including the country code and area code, for your contact. • If you are not receiving calls, verify that call blocking and call forwarding are turned off. • If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as the primary
  • Blackberry 8320 | User Guide - Page 268
    enabled device with your BlackBerry device. • If your keyboard is locked, unlock your keyboard. • Verify that the language that you use to say voice commands is the same as the voice dialing language that you have set in the language options. Certain languages might not be supported. My device does
  • Blackberry 8320 | User Guide - Page 269
    card, delete old media files. • In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. • Increase the maximum amount of memory available for pictures. The flash dims or turns off If the battery power
  • Blackberry 8320 | User Guide - Page 270
    actions: • Verify that wireless email reconciliation is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry Desktop Manager. See the BlackBerry Desktop Software Online Help for more
  • Blackberry 8320 | User Guide - Page 271
    new message, but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and you receive a new message from an email message folder in the email application on your computer other than your inbox, your device files the message. Some messages no longer
  • Blackberry 8320 | User Guide - Page 272
    a wireless coverage area. • Verify that your wireless service plan includes this service. • Verify that your SIM card has enough available memory to store received SMS text messages. I cannot turn on cell broadcasting Your SIM card might not support the display languages that you have selected for
  • Blackberry 8320 | User Guide - Page 273
    BlackBerry® device that contain special characters or accents, your computer might not support these characters. On your computer, verify that you are using the correct default code page and that the correct font support is installed on your computer. See the documentation for the operating system
  • Blackberry 8320 | User Guide - Page 274
    field in the email application on your computer. Organizer data is not synchronizing over the wireless network Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless network. • Verify that wireless data synchronization is turned on in the address
  • Blackberry 8320 | User Guide - Page 275
    to encrypt the file. In the media card options, set the Encryption Mode field to None or Security Password. My device does not recognize my media card Disconnect your BlackBerry® device from your computer. Turn off mass storage mode support. Format the media card. My device is not using the correct
  • Blackberry 8320 | User Guide - Page 276
    verify that you are using the correct default code page and that the correct font support is installed on your computer. See the documentation for the operating system on your computer for more information. Bluetooth technology troubleshooting I cannot type a passkey on a Bluetooth enabled device If
  • Blackberry 8320 | User Guide - Page 277
    is turned on. • Verify that your BlackBerry® device is paired with the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is set to Enabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree
  • Blackberry 8320 | User Guide - Page 278
    you switch themes. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise Server or BlackBerry Internet Service that is associated with your BlackBerry device might not support the characters. For more information, contact your system administrator
  • Blackberry 8320 | User Guide - Page 279
    installed on your computer, re-install the BlackBerry Desktop Software. For more information about installing the BlackBerry Desktop Software, see the printed documentation that came with your BlackBerry device. Security troubleshooting I cannot unlock my device using my smart card Try performing
  • Blackberry 8320 | User Guide - Page 280
    email messaging, your wireless service provider or system administrator might ask you to run and submit a diagnostic report. Your wireless service provider or system administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. In the device options, click Mobile
  • Blackberry 8320 | User Guide - Page 281
    BlackBerry® device sends the report to that recipient. If you want to specify a recipient each time that you submit a report, do not set the default recipient. 1. In the device options, click Mobile If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN.
  • Blackberry 8320 | User Guide - Page 282
    280
  • Blackberry 8320 | User Guide - Page 283
    CAP lock Capital letter lock CC Carbon copy DNS: Domain name system EAP-AKA Extensible Authentication Protocol-Authentication and Key Agreement EAP-FAST Extensible Protocol-Flexible Authentication via Secure Tunneling EAP-SIM Extensible Authentication Protocol-Subscriber Identity Module EAP-
  • Blackberry 8320 | User Guide - Page 284
    Hypertext Transfer Protocol IKE Internet Key Exchange IMSI International Mobile Subscriber Identity IP: Internet Protocol LEAP Lightweight Extensible Authentication Protocol MCC Mobile country code MDS: Mobile Data System MMS Multimedia Messaging Service MNC Mobile network code MPEG Moving Picture
  • Blackberry 8320 | User Guide - Page 285
    number SIM Subscriber Identity Module S/MIME Secure Multipurpose Internet Mail Extensions SMS Short Message Service SMSC Short Message Service Center SSID Service set identifier SSL Secure Sockets Layer TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption
  • Blackberry 8320 | User Guide - Page 286
    Wide area network WAP Wireless Application Protocol WEP Wired Equivalent Privacy WML Wireless Markup Language WPA Wi-Fi Protected Access WTLS Wireless Transport Layer Security 284
  • Blackberry 8320 | User Guide - Page 287
    Systems Internet Mail Consortium. Wi-Fi, Wi-Fi Protected Access, and WPA are trademarks of the Wi-Fi Alliance. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. The BlackBerry device and/or associated software updates applicable
  • Blackberry 8320 | User Guide - Page 288
    BlackBerry® 8320 smartphone model number: RBJ41GW Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 286
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User Guide
BlackBerry 8320 Smartphone