BenQ WDC10C User Manual

BenQ WDC10C Manual

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  • BenQ WDC10C | User Manual - Page 1
    WDC10C InstaShow™ User Manual V2.02
  • BenQ WDC10C | User Manual - Page 2
    contents may be modified from time to time without prior notice. Please visit www.benq.com for the latest version of this manual. The illustrations and the images in this guide are for your reference. BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of
  • BenQ WDC10C | User Manual - Page 3
    Connecting the HDMI cable...18 Power supply via a USB type A jack (5V/1.5A) ...18 Power supply via a power adapter...19 LAN connection ...19 Setting up and powering an InstaShow Button 19 Pairing a InstaShow Button and InstaShow Host 22 When the InstaShow Host is placed on a table ...22 Waking up
  • BenQ WDC10C | User Manual - Page 4
    Main column ...40 Function bar ...40 WAN ...41 Wireless Network ...42 Pairing ...45 Advance Setting ...48 Scheduling...54 Tool ...55 Legal Announcement ...58 Troubleshooting ...59 9/11/20 4
  • BenQ WDC10C | User Manual - Page 5
    InstaShow Button kit if needed. Product features InstaShow™ is equipped with the following features: Features Description True Plug & Play Simply connect InstaShow™ into your USB-C™ port, then push the button or buffering. Video and Audio InstaShow™'s HDMI output supports up to 60Hz Full HD
  • BenQ WDC10C | User Manual - Page 6
    Buttons OPEN LOCK InstaShow Host and Lid 2 Antennas Cradle Adapter & Plugs Cable: USB A(M) to Micro B(M) Cable: HDMI A(M) to A(M) Screws & Rubber Foot Velcro Strap Round Double-sided sponge Quick Start Guide Safety Statement Tape • Available accessories and the pictures shown
  • BenQ WDC10C | User Manual - Page 7
    Enterprise) AES 128 bit Windows, MAC, Chrome. Any OS supports HDMI standard 1.4 Max. 8M between the InstaShow Button and the InstaShow Host Operating: 0°C to +40°C (+32°F to + 80% relative humidity, non-condensing InstaShow Button Cable Reset button Mode key LED USB-C™ x1 x1 Red (boosting), Green
  • BenQ WDC10C | User Manual - Page 8
    to start or stop presenting. Refer to LED indicators of the InstaShow Button and InstaShow Host on page 9 for more information. 2. MODE key Press to pair with an InstaShow Host or to switch to 1 Video/Present mode. 2 3. USB-C™ connector Connect to a computer or laptop. 4. RESET Poke the RESET
  • BenQ WDC10C | User Manual - Page 9
    and status descriptions for the InstaShow Button and InstaShow Host. LED indicator on the InstaShow Button Static blue Flashing blue Flashing and working normally. The device is trying to connect to an InstaShow Host or encountering a problem. The device is starting up. The device is powered off.
  • BenQ WDC10C | User Manual - Page 10
    Installation This section will guide you on how to prepare the unit before its initial use. Environment check Before installing your InstaShow™ kit, check the environmental conditions. 1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with excessive dust
  • BenQ WDC10C | User Manual - Page 11
    4. Follow the instruction in the illustration below to lock the other holes (2-4). 5. Rotate the InstaShow Host counterclockwise to affix the InstaShow Host to the screw) provided with the kit to mount the InstaShow Host to the ceiling. • Please see Positioning the InstaShow Host antennas on page
  • BenQ WDC10C | User Manual - Page 12
    shown in the illustration. • Please only use the velcro strap (240(L)mm*25(W)mm) provided with the kit to mount the InstaShow Host to a ceiling mount. • Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antenna to maximize signal reception. Placing the
  • BenQ WDC10C | User Manual - Page 13
    the rubber feet to the recesses on the lid and put the InstaShow Host right next to the display. • Please only use the rubber foot provided with the kit to attach to the InstaShow Host. • Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antennas to
  • BenQ WDC10C | User Manual - Page 14
    antennas away from any signal obstructions. You can also place the InstaShow Host on a mobile display trolley. See the illustration. • Please only use the round double-sided sponge tape provided with the kit to stick the lid of the InstaShow Host. • Please wait 24 hours after you attach the double
  • BenQ WDC10C | User Manual - Page 15
    point either upwards or downwards roughly parallel to the ceiling mount: • If you encounter bad signal reception after initial use of the InstaShow Host you can manually adjust the antennas so that they tilt at a slight angle to maximize signal reception. When doing so, avoid tilting the antennas
  • BenQ WDC10C | User Manual - Page 16
    Assemble the adapter. See Assembling the adapter on page 17 for details. • Some BenQ projector models may be equipped with a USB type A jack (5V/1.5A) to provide power supply to the InstaShow Host. See Power supply via a USB type A jack (5V/1.5A) on page 18 for details. • For display models without
  • BenQ WDC10C | User Manual - Page 17
    ™ adapter provided in the box includes a plug socket and plugs based on the region in which you purchased InstaShow™. Below are images of the standard American, standard European, and standard British plugs: Standard American Standard British Standard European To connect the plug of your
  • BenQ WDC10C | User Manual - Page 18
    jack of the projector. HDMI USB HDMI USB Power supply via a USB type A jack (5V/1.5A) Connect one end of the supplied USB cable to the mini USB jack of the InstaShow Host and the other end to the USB type A jack (1.5A) of the BenQ projector. See the illustration. HDMI USB HDMI USB 18 Installation
  • BenQ WDC10C | User Manual - Page 19
    the other side to a LAN. Setting up and powering an InstaShow Button Make sure your laptop supports video output and power delivery via USB-C™ port (DisplayPort Alternate Mode on USB-C™). 1. Connect the InstaShow Button's USB-C™ jack to the corresponding input of a laptop. See the illustration
  • BenQ WDC10C | User Manual - Page 20
    Pull/Push the plug instead of the cable when inserting or removing InstaShow Buttons. If you purchase an additional InstaShow Button (via an InstaShow Button Kit), please follow the process described below: 1. Connect the InstaShow Button's USB-C™ jack to the corresponding input of a laptop. See the
  • BenQ WDC10C | User Manual - Page 21
    2. The LED indicator of the InstaShow Button will flash red while the InstaShow Button is starting up. 3. When the InstaShow button is ready to present, the LED indicator will turn green. Press the Present key when the LED indicator turns green. • Handle the InstaShow Button cable with care. Rough
  • BenQ WDC10C | User Manual - Page 22
    InstaShow Button kit, and you want to pair the new InstaShow Buttons with your InstaShow Host, you need to follow the instruction below as well. When the InstaShow Host is placed on a table 1. Make sure your InstaShow Host is ready with power supply. Connect the InstaShow Button's USB-C™ jack
  • BenQ WDC10C | User Manual - Page 23
    will blink blue for two minutes, waiting to pair with an InstaShow Button. 00:00:00 00:00:05 PAIRING If the InstaShow Host is attached to the ceiling so that it is not easy to press the PAIRING key, please use the pairing process in the web
  • BenQ WDC10C | User Manual - Page 24
    4. Press the MODE key on the side of the InstaShow Button for five seconds. The LED indicator of the InstaShow Button will blink blue for about 10 seconds. The pairing process is ongoing. The "Pairing" message will be shown on the screen. MODE 00:00:00
  • BenQ WDC10C | User Manual - Page 25
    5. The LED indicator of the InstaShow Button turns static green when the InstaShow Host and InstaShow Button are successfully paired. The maximum number of InstaShow Buttons you can pair with one InstaShow Host is 16. Waking up the InstaShow Host When the InstaShow Host's power indicator turns 50%
  • BenQ WDC10C | User Manual - Page 26
    -USB port on the InstaShow Host to a power source and wait for at least 30 seconds. After the InstaShow Host has been connected to a power source for at least 30 seconds, the InstaShow Host LED may indicate any one of the statuses described in LED indicators of the InstaShow Button and InstaShow
  • BenQ WDC10C | User Manual - Page 27
    complete. You may also want to reset an InstaShow Button under either one of the following conditions: • You purchased an additional InstaShow Button (via an InstaShow Button Kit) which has not been paired to an InstaShow Host. • An InstaShow Button that was included in the original package has been
  • BenQ WDC10C | User Manual - Page 28
    , then light up static red for 15 to 20 seconds, indicating that the InstaShow Button is resetting. 4. Once the InstaShow Button LED flashes red the resetting process is complete. Do not disconnect the InstaShow Button from its power source at any time during the resetting process. 28 Installation
  • BenQ WDC10C | User Manual - Page 29
    . 2. Choose the HDMI source corresponding to the InstaShow Host on the display. You will see the Guide screen. Guide Screen Depending on the purchased model, you may have different cable(s) on InstaShow Buttons. Connect the InstaShow Button's jack(s) to the corresponding input(s) of a laptop
  • BenQ WDC10C | User Manual - Page 30
    3. Please follow the instruction on the Guide screen to supply power to the InstaShow Button. You can also see Setting up and powering an InstaShow Button on page 19 for more information. The LED indicator on the InstaShow Button is static green when the InstaShow Button is connected and working
  • BenQ WDC10C | User Manual - Page 31
    Idle presentation 1. To stop a presentation, press the Present key. 2. The device stops presenting, and the LED indicator of the InstaShow Button turns green. 3. Users can press the Present key to return to the presentation. Present key Starting and stopping presentations 31
  • BenQ WDC10C | User Manual - Page 32
    ™ Our exclusive InstaVideo function optimizes InstaShow™'s audiovisual settings to instantly switch from clear Presentation mode to smooth Video mode with stereo sound at the click of a button without requiring IT support, cable clutter or complex software settings. By enabling presenters to
  • BenQ WDC10C | User Manual - Page 33
    corner of the screen. Now you can play full HD 1080p videos smoothly. VVidideeoo InstaShow™ is primarily for the use of business presentation with documents such as PowerPoint, Word, contact local agent about BenQ WDP02 product for home entertainment usage. Starting and stopping presentations 33
  • BenQ WDC10C | User Manual - Page 34
    into the web management interface via direct connection 1. Connect your InstaShow Host directly to a laptop using a network cable (RJ-45) and to a power source using a USB A(M) to micro B(M) cable. 2. Wait until the LED indicator on your InstaShow Host lights up static green. 34 Web management
  • BenQ WDC10C | User Manual - Page 35
    3. The default IP address of your InstaShow Host is 192.168.20.1. Change your laptop's IP address to 192.168.20.x (e.g. 192.168.20.100). Web management 35
  • BenQ WDC10C | User Manual - Page 36
    and the default password is either 0000 or the SSID with a name of "WDC10_xxxxxx" (shown on the upper right corner of the Guide/Idle screen).* *: To comply with regional-specific regulation requirements, the default Web Management password varies according to the product supplied for your region
  • BenQ WDC10C | User Manual - Page 37
    from Advance Setting (see page 53), different communication protocol is used to log into web management. • HTTP over SSL is On, enter https://. Ignore the warning message if it says your connection is not private or secure. The data encryption is activated once this
  • BenQ WDC10C | User Manual - Page 38
    InstaShow™ only supports 802.11ac. If your laptop or mobile device has 802.11ac (5G Wi-Fi) wireless capability, you can locate the InstaShow Host via the WDC10_xxxxxx SSID (shown on the upper right corner of the Guide for data transfer between the InstaShow Host and InstaShow Buttons (with a name of
  • BenQ WDC10C | User Manual - Page 39
    various settings of your InstaShow Host. Top command buttons Main column Function bar Top command buttons Change language 1. The has been set both the web management interface and InstaShow™ OSD will feature the new language. Supported languages vary by country/region where you purchase. Logging
  • BenQ WDC10C | User Manual - Page 40
    , Wireless Network, and Screen Message. You can change the Host Name under System Information. If the Host detects resolution information being transmitted from a computer via a Button, you can find out the resolution 40 Web management
  • BenQ WDC10C | User Manual - Page 41
    to proceed. Your message will be shown on the upper right corner of Guide/Idle Screen above SSID. For Screen Message, the maximum lines allowed are 3, WAN Click WAN and you will see the default WAN IP Address of the InstaShow Host. The default connection type is DHCP. Acquire the IP Address from
  • BenQ WDC10C | User Manual - Page 42
    domain name service (DNS) manually. If the information in DNS shows 0.0.0.0, it means the system gets DNS IP address automatically from the server. Press Apply to proceed. Wireless Network Click Wireless Network and you will see the Setting and Wi-Fi Radio Setup menu for the InstaShow Host. You
  • BenQ WDC10C | User Manual - Page 43
    transfer (with a name of "WHE_AP_5G_xxxxxx), set Hide Wireless Transmission SSID to Off. The InstaShow Host automatically generates an SSID used for data transfer between the InstaShow Host and InstaShow Buttons (with a name of "WHE_AP_5G_xxxxxx") which is separate from the SSID used for the web
  • BenQ WDC10C | User Manual - Page 44
    of the InstaShow Host by selecting Auto, or you can select a wireless channel manually. The default Channel setting for the InstaShow Host is InstaShow Host will flash red then light up static green. Press the Present key on the InstaShow Button afterwards to resume the presentation. • Supported
  • BenQ WDC10C | User Manual - Page 45
    Host is attached to the ceiling as it is not easy to press the PAIRING key of the InstaShow Host when the device is high on the ceiling. You can pair a InstaShow Button and InstaShow Host via the web management interface. See Advance Setting on page 48 for more information about EDID status
  • BenQ WDC10C | User Manual - Page 46
    1. Connect the InstaShow Button's USB-C™ jack to the corresponding port of a laptop. USB-C™ MODE 2. When the InstaShow Button is successfully connected to the laptop, the LED indicator of the InstaShow Button will blink red. 3. Make sure the InstaShow Host is properly connected to a power source. 4.
  • BenQ WDC10C | User Manual - Page 47
    be shown on the screen. MODE 00:00:00 00:00:05 pairing... 6. The LED indicator of the InstaShow Button will turn static green when the InstaShow Host and InstaShow Button are successfully paired. pairing success, sn: WDX10001103G • Images are for reference only. Each product features a different
  • BenQ WDC10C | User Manual - Page 48
    mode will be changed to Video mode. The mode set by Picture Quality Mode in web management is the default mode next time when the InstaShow host restarts. That is, if the mode is Video mode and is switched to Presentation mode by the
  • BenQ WDC10C | User Manual - Page 49
    smooth video playback is necessary. For use when low power consumption is necessary, such as when the laptop which the InstaShow Button is connected to only features a USB 2.0 power connection. The use of Low Power mode will result in a lower display quality and choppier video than Presentation mode
  • BenQ WDC10C | User Manual - Page 50
    source (i.e. laptop, etc.) to the HDMI display. In order to deliver the optimal audio and video format supported by the InstaShow Host, InstaShow button, and HDMI display, the InstaShow Host reads the EDID data provided by the connected HDMI display and determines the optimal video resolution and
  • BenQ WDC10C | User Manual - Page 51
    You are suggested to have EDID Management On to sync the EDID of the InstaShow Button and the display. If you have EDID Management Off, EDID will not be changed. If you have EDID Management Reset, EDID will be restored to
  • BenQ WDC10C | User Manual - Page 52
    . The InstaShow Host will enter Network Standby Mode under the following conditions: • The InstaShow Host has broadcast the Guide screen or InstaShow Host and an InstaShow Button (the LEDs on both the InstaShow Host and InstaShow Button are lit up static blue). HDMI Standby Mode, places the InstaShow
  • BenQ WDC10C | User Manual - Page 53
    for a display (e.g. projectors, TVs, monitors, etc.) is usually greater than the power consumption for the InstaShow Host (5V/1.5A). • In cases where the InstaShow Host is attached to a ceiling or the power button is out of reach by the user, HDMI Standby Mode is a suitable mode as it allows the
  • BenQ WDC10C | User Manual - Page 54
    . You can select your Time Zone and check Enable to set Daylight Saving. Select a time server from the available NTP Server options or input one manually to sync the system time between the Host and the browser. You can check Enable to set Periodical Restart. You can also set restart time
  • BenQ WDC10C | User Manual - Page 55
    After you configure all the Scheduling settings, press Apply to proceed. Tool By clicking Tool, you can adjust Password Setup, Firmware Upgrade, Configuration Export, and Log Setting. • Password Setup You can change Password by: 1. Entering your old Password. 2. Entering your New Password. 3.
  • BenQ WDC10C | User Manual - Page 56
    • Firmware Upgrade To upgrade the product firmware, please contact BenQ Customer Service or authorized service partner for assistance. • Configuration Export Configuration export files feature all the configuration settings for your InstaShow Host except for the host name, SSID and wireless password
  • BenQ WDC10C | User Manual - Page 57
    Default by pressing Return to Factory Default Setting. Once you press the Return to Factory Default Setting button, a confirmation window will pop up. When the process is confirmed the InstaShow Host will begin restoring to Factory Default and the LED will quick flash red (flash red twice every
  • BenQ WDC10C | User Manual - Page 58
    • Log Setting Logs are records of all system activity for your InstaShow Host, which may be used by support technicians to track errors or locate bugs. In Log Setting, log can be set to Save To Flash, Downloaded To PC, and Clear Log. a. Save
  • BenQ WDC10C | User Manual - Page 59
    , or your screen is blank gray. The connection between your laptop and the InstaShow Button is loose. Your laptop cannot detect the second monitor. Reconnect the USB-C™ cable of the InstaShow Button. • Reconnect the USB-C™ cable of the InstaShow Button. • Reboot your laptop. Troubleshooting 59
  • BenQ WDC10C | User Manual - Page 60
    The InstaShow Button The InstaShow Button Problem Cause Solution Your screen is shown, but your audio is not playing on the audio system of the meeting room. The audio signal on your laptop is muted. The audio output of the laptop hasn't been set to the second screen (BenQ InstaShow™) from
  • BenQ WDC10C | User Manual - Page 61
    (InstaShow™) cannot be detected. The connection between your laptop and the InstaShow Button is loose. Laptop problem The InstaShow Button is shutdown. Reconnect the USB-C™ cable of the InstaShow Button. Reboot your laptop. Reconnect the USB cable of the InstaShow Button. Troubleshooting 61
  • BenQ WDC10C | User Manual - Page 62
    Category Pairing Windows Software Web management Problem Cause The message, "Pairing failed", from the InstaShow Host is shown on the display when the InstaShow Host is pairing with the InstaShow Button. 1. Error: 004 2. The InstaShow Host has reached the maximum number of pairing. Wi-Fi
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WDC10C
InstaShow™
User Manual
V2.02