BenQ SW321C User Manual

BenQ SW321C Manual

BenQ SW321C manual content summary:

  • BenQ SW321C | User Manual - Page 1
    LCD Monitor User Manual PhotoVue Photographer Monitor | SW Series
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    or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the
  • BenQ SW321C | User Manual - Page 3
    2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com > Support > Download & FAQ > model name > User Manual • Drivers and applications: www.BenQ.com > Support > Download & FAQ > model name > Software
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    be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged INSTRUCTIONS. For models with adapter: • Use only the power adapter supplied with your LCD Monitor not attempt to service the power adapter. There are no service parts inside. Replace the unit
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    misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution • The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes
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    Cleaning the LCD screen Please follow these safety instructions for best performance, and long life for your monitor. Due to the special panel coating, smudges and fingerprints on the monitor screen could be obvious. Be sure to follow the instructions to clean the screen surface appropriately. Using
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    its box if it is not used for a long time. °C ~ 40°C • If your monitor screen can not be cleaned up by the roller even if it is properly washed, contact local customer service for the availability of a new roller. BenQ Service If you drop the roller by accident, dirt or tiny sharp debris may
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    cleaner kit, and wipe smudges off the screen. • Make sure no liquid goes into the gap between the screen and the bezel. Liquids inside the monitor could cause short circuits. 8
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    24 Installing shading hood (optional step 26 Adjusting the monitor height ...31 Rotating the monitor ...32 Viewing angle adjustment ...33 Using the monitor wall mounting kit 34 Getting the most from your BenQ monitor 35 Downloading the LCD Monitor driver files from the Internet 35 How to install
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    Display menu ...50 Color Adjustment menu ...52 PIP/PBP menu ...57 System menu ...59 Controller Key menu ...63 Troubleshooting ...65 Frequently asked questions (FAQ) ...65 Need more help?...67 Appendix: Advanced software 68 6/19/20 SW321-EM-V0 10
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    damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Screen Cleaning Roller Quick Start Guides (One attached to the monitor screen and the other in the package.) Safety Instructions Quick Start Guide Safety Instructions Getting started 11
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    Regulatory Statements Power Cord (Picture may differ from product supplied for your region.) Video Cable: DP (Optional accessory) Video Cable: DP to mini DP Video Cable: HDMI Audio Cable (Optional accessory) USB Cable: USB-C™ Use of the supplied USB-C™ cable is recommended to ensure data
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    separately. • Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport. Always keep the product and accessories out of reach of small children. Getting started 13
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    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 12 3. Cable management hole 4. Input and output ports 5. Kensington lock slot 7 6 6. USB ports (downstream; connecting to USB devices) 7. SD card slot 3 45 14 Getting to know your monitor
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    product specifications on the website for details. 1. AC power input jack 2. Service port 3. Hotkey Puck G2 socket 4. HDMI socket 1 2 3 4 5 ; connecting to the PC) • Depending on the product specifications, the supported resolution and timing may vary. • Above diagram may vary depending on
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    determined only by the selected refresh rate. See for Options for data transfer via USB-C™ on page 62 more information. 16 Getting to know your monitor
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    12V / 3A 15V / 3A 20V / 3A • A connected device needs to be equipped with a USB-C™ connector that supports charging function via USB power delivery. • The connected device can be charged via USB-C™ port even when the monitor is in power saving mode. (*) • The USB power delivery is up to 60W. If the
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    monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model. • The supported the instructions printed on the quick start guide. Attach the monitor stand to the monitor base
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    Gently turn the screen over to install the monitor stand arm and base. Orient and align the stand arm with the monitor ( 1 ), push them together until they click lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle
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    USB-C™ port of a laptop. It allows signal, audio, and data transmission from the laptop to the monitor. The USB-C™ port on the monitor supports power delivery. See Power delivery of USB-C™ port on your monitor on page 17 for more information. If a separately purchased USB-C™ cable is used, make sure
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    an SD or MMC memory card following the direction indicated on the card to exchange files. Supported memory card formats are as follows: •SD / SDHC / SDXC •MMC 6. Connect the Hotkey Puck G2 to the monitor. Connect the Hotkey Puck G2 to the mini USB port (exclusively for Hotkey Puck connection) on
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    on Hotkey Puck G2, see Hotkey Puck G2 and its basic operations. Quick Start Guide 7. Connect the power cable to the monitor. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet. 8. Organize the cables
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    from the screen surface. Quick Start Guide Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 35 to install the monitor software. To extend the service life of the product, we
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    a towel on the desk for padding, before laying the screen face down on a flat clean padded surface. Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or
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    Turn the stand counterclockwise until you cannot go further. And then detach the base from the stand. How to assemble your monitor hardware 25
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    the product supplied for your region). • Please be careful to prevent damage to the shading hood and the monitor. Different pieces of shading hood are well-designed and can fit into your monitor properly. Do not use excessive force when installing the shading hood to avoid possible damage. • Avoid
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    the hood (plate R2) with the holes on the right side of the monitor, and insert the hooks. After that, press down plate (Rt) to . 5. Attach to the left side of the monitor. Align the hooks on the hood (plate L2) with the holes on the left side of the monitor, and insert the hooks. After that, press
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    top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., monitor upright on its stand on a flat even surface. Make sure the monitor is rotated to the portrait mode as instructed in Rotating the monitor on page 32
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    on the hood with the holes on the right side of the monitor, and insert the hooks. After that, press down plate ( as illustrated. 5. Attach to the left side of the monitor. Align the hooks on the hood with the holes on the left side of the monitor, and insert the hooks. After that, press down plate
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    the display's color by a colorimeter, slide to open the cover on the top plate so the colorimeter can be installed. Follow the instruction manuals of the colorimeter you purchased and the provided software (e.g., Palette Master Element) to complete the installation and calibration process. 30 How to
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    part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Keep children out of reach of the monitor while performing this operation. • If the monitor has been rotated to portrait mode and height adjustment is desired, you
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    monitor monitor and tilt it. monitor. The monitor should be vertically extended to allow to rotate from landscape to portrait mode. 3. Rotate the monitor monitor to the highest position before you start to rotate the display. You should also make sure there are no obstacles around the monitor
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    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details. How to assemble your monitor hardware 33
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    the instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for
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    instructions. Further details and step-by-step instructions for either an automatic (new) or upgrade (existing) installation, see: • How to install the monitor the monitor. Downloading the LCD Monitor driver files from the Internet 1. Download the correct driver files from www.BenQ.com > Support >
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    computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that
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    instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS). The BenQ LCD Monitor the task and guide you through the file
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    the name of your monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor, and then the Properties locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 35. 8.
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    and right-click the name of your monitor from the menu. Alternatively, right-click the monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the
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    and right-click the name of your monitor from the menu. Alternatively, right-click the monitor from the menu. 2. Select Properties from the menu. 3. Click the Hardware tab. 4. Click Generic PnP Monitor downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the
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    How to adjust your monitor The control panel No. Name 1. Control keys 2. Power key 1 2 Description Accesses the functions or menu items displayed on the screen, right next to each key. Turns the power on or off. How to adjust your monitor 41
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    the OSD menu. • You need to connect the Hotkey Puck G2 to your monitor prior to use. Follow the instructions in Connect the Hotkey Puck G2 to the monitor. on page 21. • Hotkey Puck G2 is designed for BenQ LCD Monitor exclusively and is available for compatible models only. Do not connect it to other
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    Press and hold for 3 seconds to bring up the setup menu to change the default setting. Alternatively, go to Controller Key > Rotation Key on the monitor. Customizing the Controller Keys on Hotkey Puck G2 Keys on the Hotkey Puck G2 are designated for particular functions. You can change the default
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    OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions
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    , and confirm with . See Customizing the Controller Keys on Hotkey Puck G2 on page 43 for more information. Working with HDR technology • Your monitor supports HDR10 and HLG technologies. • The information regarding HDR-compatible devices and content in this document is most up-to-date at the time
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    (may vary by manufacturer) Supported resolution or modes 3840 Enabling HDR function If the instructions in Working with HDR technology not HDR-compatible. The monitor stays to the picture mode the display and color settings manually from the related OSD menus. How-to-Use Guide). See Appendix:
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    size of your purchased model, you can adjust the display mode on the monitor. 1. Press any of the control keys to bring up the hot key grayed out. Refer to the following table to find your main source and its supporting second sources. Main source Inputs HDMI-1 HDMI-2 DP USB-C™ HDMI-1 V V
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    Color Sync, which supports more printers, papers, and color gamuts. See Appendix: Advanced software on page 68 for more information. 2. Go to Color Adjustment and Color Mode. 3. Select Paper Color Sync. And then you can retouch the images as desired or print the images. 48 How to adjust your monitor
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    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu. Select main menu. See Basic menu operation on page 44 for details. (
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    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions,
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    Item Aspect Ratio Function This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as
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    Color Adjustment menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain
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    in Medicine is a standard for handling, storing, printing, and transmitting medical images. Paper Minimizes the color difference between the Color Sync monitor and the hardcopy. It works with the Paper Color Sync software to simulate the display colors with the selected printers and paper
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    colorimeter (purchased separately). Visit the website for software download and more information Calibration (Palette Master Element How-to-Use Guide). 3 See Appendix: Advanced software on page 68. Brightness Contrast Custom Applies a combination of color settings defined by users. Adjusts
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    the available options for color adjustment may vary. Color modes and the available display options are as follows: SW321C Color Mode Brightness Contrast Adobe RGB V V sRGB V V B+W (*) V V Rec. 709 V V M-book V V Sharpness V V V V V Color Temp. 5000K / 6500K 5000K / 6500K N/A 6500K
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    SW321C Color Mode Brightness Contrast Sharpness Color Temp. DCI-P3 V V V N/A Display-P3 V V V 6500K DICOM V V V N/A HDR V V V N/A Calibration 1 N/A N/A V N/A Calibration 2 N/A N/A V N/A Calibration 3 N/A N/A V N/A Custom V V V V Paper Color Sync N/A N/A
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    PIP/PBP menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions,
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    Item Function Range PIP/PBP Source PIP Size H. Position Sets the second video source for the PIP/PBP mode. • HDMI-1 • HDMI-2 • DP • USB-C Determines the size of the inset window in the PIP mode. • Small • Medium • Large Adjusts the horizontal position of the inset window in the PIP 0~100
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    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their
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    disabled. To unlock the OSD controls, press and hold any key for 10 seconds. CAL. Reminder Sets to remind you when monitor calibration is • ON recommended. When the monitor is in use, the used time • OFF is automatically calculated by a built-in timer. USB-C Awake If this function is disabled
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    . Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor. Custom Key 1 Sets the function to be accessed by custom key 1. Custom Key 2 Sets the function to be accessed by custom key 2. Custom Key 3 Sets
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    Input bit • Current Resolution • Optimum Resolution (best with the monitor) • HDR • Model Name Reset All Resets all mode, color and geometry settings to the factory default values. • YES • NO Options for data transfer via USB-C™ SW321C Refresh rate USB transmission speed 3840 x 2160@60Hz + USB
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    Controller Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain
  • BenQ SW321C | User Manual - Page 64
    Item Controller Key Dial Function Sets the function to be accessed by the Dial key on Hotkey Puck G2. See Hotkey Puck G2 and its basic operations on page 42 for the location of the key. Range • Brightness • Contrast • Volume 64 Navigating the main menu
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    . Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. You are running the monitor at its native resolution, but the image is still
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    Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct
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    your headphone (if the headphone is connected to the monitor). • Check whether the headphone jack is properly problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting
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    its user guide as instructed from the BenQ website. • Palette Master Element The Palette Master Element software simplifies calibration and reliably produces accurate color results. Palette Master Element can be used to fine-tune the color engine in certain BenQ monitors and fully supports X-Rite
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LCD Monitor
User Manual
PhotoVue Photographer Monitor
|
SW Series