BenQ EW277HDR User Manual
BenQ EW277HDR Manual
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BenQ EW277HDR manual content summary:
- BenQ EW277HDR | User Manual - Page 1
E Series LCD Monitor User Manual - BenQ EW277HDR | User Manual - Page 2
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the - BenQ EW277HDR | User Manual - Page 3
2. Visit the local website from www.BenQ.com. The website layout and content may vary by region/country. • User manual and related document: www.BenQ.com > Support > Download & FAQ > model name > User Manual • Drivers and applications: www.BenQ.com > Support > Download & FAQ > model name > Software - BenQ EW277HDR | User Manual - Page 4
follow these safety instructions for best performance, and long 75mm2 must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it - BenQ EW277HDR | User Manual - Page 5
power rating, manufacture date, and identification markings. Servicing • Do not attempt to service this product service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution • The monitor should be 50 ~ 70 cm (20 ~ 28 inches - BenQ EW277HDR | User Manual - Page 6
Typographics Icon / Symbol Item Warning Tip Meaning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed - BenQ EW277HDR | User Manual - Page 7
support ...3 Getting started ...8 Getting to know your monitor 11 Front view ...11 Back view ...12 How to assemble your monitor hardware 13 How to detach the stand and the base 18 Using the monitor wall mounting kit (Models with VESA standard mounting holes 20 Getting the most from your BenQ - BenQ EW277HDR | User Manual - Page 8
Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (Models with HDR feature) Monitor Stand Monitor Base Quick Start Guide Safety Instructions 8 Getting started Safety - BenQ EW277HDR | User Manual - Page 9
Regulatory Statements Power Cord (Picture may differ from product supplied for your region.) Power Adapter (Models without standard VESA mounting holes) Video Cable: D-Sub (Optional accessory) Video Cable: HDMI (Optional accessory) Video Cable: DP to mini DP (Optional accessory) Video Cable: DP ( - BenQ EW277HDR | User Manual - Page 10
Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase - BenQ EW277HDR | User Manual - Page 11
Getting to know your monitor Front view 1. Light sensor 2. Control buttons 3. Power button 4. Bright Intelligence hot key (Models with HDR feature) HDR / Bright Intelligence Plus hot key 1 2 34 (Models with HDR feature) 1 2 34 Getting to know your monitor 11 - BenQ EW277HDR | User Manual - Page 12
Back view EW27 EW32 5 6 7 11 12 5 13 10 5 6 8 10 12 5 13 9 11 EL2870U EW3270U 14 6 9 10 13 6 9 10 14 13 15 5 5 5 5 5. Speakers 11. Audio Line In 6. HDMI socket x 2 12. DC power input jack 7. D-Sub socket 13. Kensington lock - BenQ EW277HDR | User Manual - Page 13
the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model. • Avoid finger - BenQ EW277HDR | User Manual - Page 14
Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Models without VESA standard mounting holes Models with VESA standard mounting holes Tighten the screw(s) that fixes the stand to the monitor. Models without VESA standard mounting - BenQ EW277HDR | User Manual - Page 15
Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. Models without VESA standard mounting holes Models with VESA standard mounting holes You should position the monitor and angle the screen to minimize unwanted reflections from other light sources. - BenQ EW277HDR | User Manual - Page 16
. - Better quality: HDMI / mini DP / DP / USB-C™ - Good quality: D-Sub • The USB-C™ port on the monitor transfers data only and does not support power delivery to the laptop. Additional power supply to the connected laptop is required. 3. Connect the audio cable. (Selected models only) • Connect the - BenQ EW277HDR | User Manual - Page 17
pressing the power button on the monitor. Turn on the computer too, and follow the instructions in Getting the most from your BenQ monitor on page 21 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function. How - BenQ EW277HDR | User Manual - Page 18
How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft - BenQ EW277HDR | User Manual - Page 19
3. Remove the monitor base. Release the screw on the bottom of the monitor base and detach the monitor base as illustrated. In case you intend to use your monitor on the stand in the future, please keep the monitor base, monitor stand, and screws somewhere safe for future use. How to assemble your - BenQ EW277HDR | User Manual - Page 20
to support the instruction manuals of the wall mount bracket you purchased to complete the installation. Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service - BenQ EW277HDR | User Manual - Page 21
. Follow the wizard instructions. Further details and step-by-step instructions for either an automatic has security access requirements, network policy settings may prevent you from installing software 1. Download the correct driver files from www.BenQ.com > Support > Download & FAQ > model name > - BenQ EW277HDR | User Manual - Page 22
How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used - BenQ EW277HDR | User Manual - Page 23
instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS). The BenQ automate the task and guide you through the file selection - BenQ EW277HDR | User Manual - Page 24
Windows 10 system 1. Open Display Properties. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your . 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 21. - BenQ EW277HDR | User Manual - Page 25
+ C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page - BenQ EW277HDR | User Manual - Page 26
Software window, select the option Browse my computer for driver software. 7. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the Internet on page 21. 8. Click Close. You may be prompted to restart your computer - BenQ EW277HDR | User Manual - Page 27
How to adjust your monitor The control panel 1 23 No. Name Description 1. Control keys Accesses the functions or menu items displayed on the screen, right next to each key. 2. Power key Turns the power on or off. 3. Bright Intelligence Turns the Bright Intelligence function on or off. See - BenQ EW277HDR | User Manual - Page 28
On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1 2 4 3 1. Press any of the control keys. 2. The hot key menu is displayed. menu on page 34 for details on the menu options. 28 How to adjust your monitor - BenQ EW277HDR | User Manual - Page 29
Blue Light Plus / Low Blue Light(*). • For Up/Increase adjustment. • By default, the key is the hot key for Picture Mode. To change the default settings, see Customizing the hot keys on page 30. • For Down/Decrease adjustment. • By default, the key is the hot key for Input. To change / the - BenQ EW277HDR | User Manual - Page 30
monitor will automatically display the best image. Please ensure that the connected graphic card on your computer is set to the native resolution can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image - BenQ EW277HDR | User Manual - Page 31
compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported technologies please visit www.AMD.com. 2. Ensure to connect with Picture Advanced and Picture Mode. 3. Select M-book. The setting will take effect immediately. Adjusting screen brightness automatically (Bright - BenQ EW277HDR | User Manual - Page 32
function, you need to have a compatible player and content. 1. Make sure a FHD/4K HDR player is ready. Players with the following names and resolutions are supported. Note that the 4K content on a FHD monitor get resized and is displayed at 1920 x 1080. Commonly used names for FHD/4K (may vary by - BenQ EW277HDR | User Manual - Page 33
options except HDR and Cinema HDR are available. Refer to Working with HDR technology (Models with HDR feature only) on page 32 to check if a supported player, content, and the certified cable are used. How to adjust your monitor 33 - BenQ EW277HDR | User Manual - Page 34
bring up the hot key menu, and press the main menu. See Basic menu operation on page 28 for details. (Menu) to access Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available - BenQ EW277HDR | User Manual - Page 35
become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Eye Care Picture Picture Advanced Audio System Low Blue Light - BenQ EW277HDR | User Manual - Page 36
the risk of blue light exposure to your eyes. The amount of blue light reduced in each low blue light mode varies and has been set particularly for the specified scenario. Choose one mode to suit your needs. Multimedia For viewing multimedia files. Web Surfing For web surfing. Office For office - BenQ EW277HDR | User Manual - Page 37
detect the ambient light, image brightness, contrast, and color temperature, and then balance the screen automatically. • ON • OFF Light Meter Sensor Sensitivity Sets to display the light condition around the • ON monitor on the screen. • OFF Adjusts sensitivity of light sensor to change the - BenQ EW277HDR | User Manual - Page 38
. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Eye Care Picture Picture Advanced Audio System Brightness Contrast Sharpness - BenQ EW277HDR | User Manual - Page 39
primary colors can be altered to change the color tint of the image. Go to the succeeding R (red), G (green), and B (blue) menus to change the settings. Decreasing one or more of the colors will reduce their respective influence on the color tint of the image. (e.g. if you reduce the Blue level - BenQ EW277HDR | User Manual - Page 40
OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: the menu, select . Item Function Range Picture Mode Select a picture mode that best suits the type of images shown on the screen. Standard (Models with HDR feature - BenQ EW277HDR | User Manual - Page 41
Item Function Range Cinema HDR (EL2870U / EW3270U only) For better color matching representation with enhanced High monitor and the connected MacBook series product. User Applies a combination of picture settings defined by users. Senseye Demo (selected models only) Displays the preview of - BenQ EW277HDR | User Manual - Page 42
be different depending on the input signal sources. Overscan Depending on your selection of Picture Mode, different Display Mode option is pre-set. Change the setting if needed. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed - BenQ EW277HDR | User Manual - Page 43
the Format detected video signal. (EW27 only) You might need to manually set the Color Format if colors shown on the monitor screen do not color format is not selectable. In other words, Color Format is automatically set depending on the input video source. RGB For D-Sub (VGA) input source - BenQ EW277HDR | User Manual - Page 44
grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Plus Eye Care Auto Adjustment 50 Picture Input Picture Advanced - BenQ EW277HDR | User Manual - Page 45
Item V. Position Pixel Clock Phase Function Range Adjusts the vertical position of the screen image. 0 to 100 Adjusts the pixel clock frequency timing to synchronize with the analog input video signal. See also: Picture optimization (selected models only) on page 30. 0 to 100 Not applicable to - BenQ EW277HDR | User Manual - Page 46
grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Eye Care Picture Picture Advanced Audio System Volume Mute 92 50 - BenQ EW277HDR | User Manual - Page 47
Item Audio Select (selected models only) Function Allow users to select the audio source or let the monitor detect it automatically. Range (EW27) • PC Audio • HDMI Audio • Auto Detect (EW32) • DP Audio • HDMI Audio • Auto Detect (EW277HDR) • PC Audio • Auto Detect Navigating the main menu 47 - BenQ EW277HDR | User Manual - Page 48
become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu. Mode: Low Blue Light Eye Care Picture Picture Advanced Audio System Input OSD - BenQ EW277HDR | User Manual - Page 49
that appropriate to your video cable connection type. (EW32) • DisplayPort • Mini DisplayPort • HDMI 1 • HDMI 2 (EL2870U) • DisplayPort • HDMI 1 • HDMI 2 (EW3270U) • DisplayPort • USB-C • HDMI1 • HDMI2 Language Sets the OSD menu language. The language options displayed on your OSD may differ from - BenQ EW277HDR | User Manual - Page 50
the display time of the OSD menu. • 5 sec. • 10 sec. • 15 sec. • 20 sec. • 25 sec. • 30 sec. OSD Lock Prevents all the monitor settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled. To unlock the OSD controls, press and - BenQ EW277HDR | User Manual - Page 51
Auto Power Sets the time to power off the monitor automatically in Off power saving mode. Resolution Notice Information Sets whether to the monitor. Displays the current monitor property settings. Reset All Resets all mode, color and geometry settings to the factory default values. • OFF - BenQ EW277HDR | User Manual - Page 52
support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions to Mode function to set a proper aspect ratio for the input sources. See Display Mode on page 42 for details. 52 Troubleshooting - BenQ EW277HDR | User Manual - Page 53
does not support, please change the setting to one of the supported mode. Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If - BenQ EW277HDR | User Manual - Page 54
the external speakers. • If USB-C™ connection is established, make sure the appropriate audio output setting on your laptop has been selected. You may look for options similar to "USB headphone." on page 32 to check if a supported player, content, and the certified cable are used. 54 Troubleshooting - BenQ EW277HDR | User Manual - Page 55
with USB-C™ connection. Check the cable connections and menu settings in the following order. • Check if the USB problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting
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E Series
LCD Monitor
User Manual